Instructor Led Customer Service Representatives Training
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 instructor-led class |
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From LJL Seminars (tm)
Comprehensive Customer Service Training
This three-day comprehensive customer service training program provides you with the detail level of understanding and training to provide complete customer service excellence.
DESIGNED FOR:
Executives
Managers
Sales People
Customer Service Representatives
Anyone in a customer focused position
more...
This three-day comprehensive customer service training program provides you with the detail level of understanding and training to provide complete customer service excellence.
DESIGNED FOR:
Executives
Managers
Sales People
Customer Service Representatives
Anyone in a customer focused position
more...
Handling Customer Complaints
This two-day comprehensive customer service training program focuses on handling customer complaints. During this workshop we will cover everything from understanding what customer service really is to learning how to handle complaints effectively.
DESIGNED FOR:
Executives
Managers
Sales People
Customer Service Representatives
Anyone in a customer focused position
more...
This two-day comprehensive customer service training program focuses on handling customer complaints. During this workshop we will cover everything from understanding what customer service really is to learning how to handle complaints effectively.
DESIGNED FOR:
Executives
Managers
Sales People
Customer Service Representatives
Anyone in a customer focused position
more...
Customer Service Telephone Techniques
This is our one-day customer service training program which focuses on customer service telephone techniques. During this workshop we will cover how to deal with customers over the phone as well as face-to-face
DESIGNED FOR:
Executives
Managers
Sales People
Customer Service Representatives
Anyone in a customer focused position
more...
This is our one-day customer service training program which focuses on customer service telephone techniques. During this workshop we will cover how to deal with customers over the phone as well as face-to-face
DESIGNED FOR:
Executives
Managers
Sales People
Customer Service Representatives
Anyone in a customer focused position
more...
Customer Service & The Use of Email
This is our one-day customer service training program which focuses on customer service and the use of Email. During this workshop we will cover how to deal with customers using email.
DESIGNED FOR:
Executives
Managers
Sales People
Customer Service Representatives
Anyone in a customer focused position
more...
This is our one-day customer service training program which focuses on customer service and the use of Email. During this workshop we will cover how to deal with customers using email.
DESIGNED FOR:
Executives
Managers
Sales People
Customer Service Representatives
Anyone in a customer focused position
more...
From WIN Sales and Marketing Programs
The Certified Sales Professional CSP - Get Certified
...Entrepreneurs
Indoor and outdoor sales executives
Customer service representatives
Solo professionals: brokers, engineers, lawyers, bank tellers, retail distributors.
C-Key Course Benefits
Identify and acquire the selling skills required to meet those challenges
Adopt the leading-edge Consultative Selling methodology
Manage your personal qualities to influence your
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From Simitri Group International
Customer Service Workshop
...ops brings together the skills and the process to enable
Customer Service Representatives or Relationship Managers to be more effective at
their jobs. They will learn how to build trust and credibility with the customer; how to add
value and be able to articulate that value in the form of a Value Proposition to
differentiate their products and services from the competition.
Additionally,
more...
...ops brings together the skills and the process to enable
Customer Service Representatives or Relationship Managers to be more effective at
their jobs. They will learn how to build trust and credibility with the customer; how to add
value and be able to articulate that value in the form of a Value Proposition to
differentiate their products and services from the competition.
Additionally,
more...
From Segullah and Company Limited
ACHIEVING EXCELLENCE IN CUSTOMER SERVICE
...Customer service representatives.
a Inside sales/ order desk representatives.
a Credit and collections representatives.
a Anyone who provides service to internal or external customers.
MAKE THE CONNECTION
The complete training program for perfect customer service calls. Achieving Excellence in Customer Service teaches your employees all the skills they need to communicate
more...
From The Koenig Group
Customer Service
...ow and thrive.
The Heart of your company
Telephone customer service representatives (CSRs) give an organization heart, soul and feelings. They are often the first point of contact for customers, a critical component in how customers judge an organization, and ultimately whether they'll want to do business with that organization. In response, organizations expect their telephone service
more...
...ow and thrive.
The Heart of your company
Telephone customer service representatives (CSRs) give an organization heart, soul and feelings. They are often the first point of contact for customers, a critical component in how customers judge an organization, and ultimately whether they'll want to do business with that organization. In response, organizations expect their telephone service
more...
From NBA4Business
Business Development 4 Session Workshop Programme - Building Business Development Success
This is the first in a four session business development workshop programme designed to give access to a toolkit of valuable tips, hints and ideas to improve confidence and ability in four key business development areas.
Ideally accessed as a full programme, the individual sessions also work as stand-alone modules if necessary. These workshops can be delivered in flexible timing formats,
more...
From Victor Martinez Reyes
Winning Negotiations
...nd this training especially for businesspeople, managers, customer service representatives and of course salespeople.
You will learn
1. To convert your company s goals, your mandate or personal objectives into negotiating goals and strategies,
2. To establish the existing or potential link between yours and the other side goals and to use it as negotiating tool,
3. To enhance your
more...
...nd this training especially for businesspeople, managers, customer service representatives and of course salespeople.
You will learn
1. To convert your company s goals, your mandate or personal objectives into negotiating goals and strategies,
2. To establish the existing or potential link between yours and the other side goals and to use it as negotiating tool,
3. To enhance your
more...
