Customer Service Telephone Training
What type of Training do you want?
|
|
 online course |
 instructor led class |
 learn at home |
 group study |
 self directed training |
 cd based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer based learning |
 discount pricing |
 online tutorial |
From Live to Learn
Customer Service Excellence
How would your customers rate the service you provide? Are you confident that every employee in your organization is aware of their role in ensuring customer satisfaction? Regardless if the customer is external or internal, every interaction should be handled professionally, with respect, expedience and competence. Allow us to help you develop a service culture which will set you apart from the
more...
How would your customers rate the service you provide? Are you confident that every employee in your organization is aware of their role in ensuring customer satisfaction? Regardless if the customer is external or internal, every interaction should be handled professionally, with respect, expedience and competence. Allow us to help you develop a service culture which will set you apart from the
more...
Customer Service Telephone Training Providers and Trainers
Focus Training Focus Training specialises in customised in-house training in 3 areas -
- First-line management
- Excellence with customers
- Team building workshops
New managers, supervisors and team leaders will improve their focus, leadership skills, people management, personal effectiveness, team management and communication skills. Customer service teams will find our highly interactive, coaching style more...
DGrid Through goals like creating efficiency through unified and qualitative communication systems, we have made a commitment towards creating awareness. In doing so we have moved beyond mere corporate communication to develop a unique brand called human communication.
We provide communication and soft skills training as well as integrated content management.
- Accent Neutralization
- Public Speaking more...
Contacts Plus ...er through each step of the complex issues of outsourcing customer service telephone calls to agents in another country. With the pressure of today's competitive climate forcing companies to take a hard look at providing higher quality customer services at lower costs, this book is a "must read" for every call centre executive. ISBN 0-9719652-3-4
& 61478; Optimizing Outbound Calling
By: Dr. more...
gridphi We provide communication and soft skills training.
- Accent Neutralization
- Public Speaking Skills
- Presentation Skills
- Cross Cultural Sensitization
- Customer Service
- Telephone Etiquette
- Email Etiquette
- Tele-marketing/ sales
- Team Building more...
Phone Pro PHONE PRO is a recognized leader in telephone skills training for telephone-intensive businesses throughout the United States and Canada since 1985. Our customized training includes a powerful three-phase strategy combining on-site assessment, enthusiastic and energetic classroom training, and coaching for a complete training intervention. We also offer web seminars, so you can learn our more...
Soaring Eagle Enterprises Whether you are looking for a highly impactive customer service training program, an interactive team building session or a transformation from management to leadership, Soaring Eagle Enterprises is your one stop headquarters for the highest value, greatest impact and most entertaining programs available. Seminars, workshops, customized training and much, much more.
We offer a wide range of more...
SHRADHA HRD Private Limited Shradha HRD trains to improve your Customer Capital through various initiatives:
1. Corporate training- behavioral and soft skills; change management, communication skills for different levels, stress management, ....
2. BPO training- Linguistics (Voice and Accent), Customer Service, Telephone etiquette, Culture Sensitisation- for US, UK and Australia processes
3. Leadership Training for middle more...
More Customer Service Telephone Training Topics:
