Online Customer Service Training eLearning
Customer Service Training Training Provider? - Tell us about your Training!
From 123-CBT Computer Based Training
Excellence in Service Building a Customer Service Team

...he guidelines for closing an interview. Unit 2: Provide Customer Service Training (0.5 hours) Sequence the steps for determining whether your customer service employees need training. Sequence the steps for developing a training plan. Identify elements that should be included in a training program for new customer service employees. Identify guidelines that help reinforce your
more...
Excellence in Service Building a Customer Service Team
From ProTrain Online
Help Desk/Customer Service Training

These online training programs include interactive features and downloadable course materials that are powerfully engineered to ease IT, help desk and support professionals' training experience - making training and certification faster, more convenient and less expensive than traditional training classes. As a Customer Service Representative, you are often the only point of contact for the
more...
From Telephone Doctor Customer Service Training
ServiceSkillscom Web-based Customer Service Training
ServiceSkills. com is a web-based training platform which gives your team access to a complete library of communication training resources. Topics include all aspects of customer relations as well as leadership issues. These courses include video chapters, quizzes, post quiz feedback, key points and certificates of completion. This system is a hosted solution, meaning there's no hardware to buy or
more...
