Customer Support
Customer Support Training Provider? - Tell us about your Training!
What type of Training do you want?
|
|
||||
|
|
From Online Training Directory
Certified Knowledge Management Interactive Study
Leverage, organize and optimize your company`s existing knowledge through proper tool selection and implementation of best practices. Learn the basic framework and strategies for knowledge management. This Interactive Study course is a practical alternative for busy customer support professionals.
more...
Certified Knowledge Management Interactive Study
Certified Help Desk Director Interactive Study
Get the skills you need to become the "CEO" of your support organization. Learn how to lead your team, make strategic decisions about support, and drive revenue through the support center to positively impact the bottom line. This online course is a practical alternative for busy customer support professionals.
more...
Field Support Technician Certification
This online course will focus on the importance of the Field Support Technican role, as well as Knowledge Best Practices for documentation, escalation, customer and peer follow-up. Participants will learn how to build a collective customer support strategy.
more...
Support Center Team Lead
The support center team lead serves as the champion for the customer and the focal point for support center analysts. For this reason, a team lead must be customer-focused, be able to drive change and process improvements, provide training, and deliver customer support.
more...
Customer Support Training Providers and Trainers
Javelin Technologies ...dWorks Corporation with awards for growth and outstanding customer support Services.
Javelin is located in Oakville, Ontario. Our facility houses a dedicated SolidWorks training center along with office space for our sales and technical support personnel. As we support Customers throughout Ontario and the Atlantic Provinces we have additional training facilities in Oakville, Markham, more...
Cosmetology Campus Continuing Education cosmetologycampus.com powered by 360training, is the leading online provider of continuing education for the Cosmetology Industry.
Since 1997, 360training has provided best of breed computer/web-based courses used for a wide range of workforce and adult education purposes in government regulated industries including cosmetology, real estate, insurance/financial services, occupational safety, more...
Ciena ...customer support is central to our value proposition. Ciena s learning and support experts aim to provide a standard of quality that is unmatched in our industry, so we re prepared to arm you with the knowledge and assistance you require to fully exploit your network to the strategic advantage of your business. Ciena - the first to offer Carrier Ethernet Training is uniquely qualified as a more...
ITSM Experts ITSM Experts is the leading professional IT Service Management training and consulting organization in Asia Pacific with more than 20 years of experience in the field of IT Service Support.
We offer an impressive range of knowledge and career enhancing skills including industry recognized certifications for Help Desk and Service Desk Professionals that enables them to deliver exceptional more...
iCIMS ...pursuit of 100 customer satisfaction. This dedication to customer support and satisfaction has helped iCIMS maintain a near-perfect 97 client retention rate since 2003. iCIMS industry-leading customer support teams serve clients 24 hours a day, 5 days a week. From hosting and migration services to best practices and consulting engagements, iCIMS provides the value-added support that many more...
CUBIC COMPUTING ...ician. (Plus, with Minitab, you also receive outstanding customer support.)
Minitab is an accurate, powerful, yet easy-to-use tool that is a vital part of implementing a successful Six Sigma program. After a quality improvement project is Defined, Minitab provides the statistical functionality to implement the four key steps of a Six Sigma project: (1) MEASURE (2) ANALYZE (3) IMPROVE and more...
Knowledge Base Consultants Company Profile
Knowledge Base Consultants (KBC) is a full spectrum organization development Company founded by Rajkumar Tantri who comes with 19 years of International and National sales and training experience in a wide range of domains.
Operations
The entire operations of KBC are structured on 3 business verticals:
a) KBC - Enterprise Learning Group (The training division)
b) more...
PK4 Software Technologies Pvt. Ltd ...panies. With Sales Force Auomation, Marketing Automation, Customer Support, Order Management, Inventory Management, mobile access and SMS access, Impel is the perfect solution for Indian SMEs.
Based on a growing demand for trained CRM professionals, PK4 has launched a comprehensive industry-oriented training program for MBA students. Covering both Fundamentals and Advanced concepts, our CRM more...
Prof-Ed Academy - Aforeserve. com Ltd ...ofessionals in the field of computer hardware both for customer support as well as chip level repair. The successful students have the option of being recruited in Aforeserve all across the nation.
Every year, thousands of Desktop PCs, Servers, Printers, and Laptops etc are sold and these Electronics Products becomes defective during warranty as well as after warranty. Most of the time, more...
The Resource Center ...Training
- Help Desk Director Certification Training
- Customer Support Team Leader Certification
- How to Manage Yur Telecommunications Bills
- Optimizing Customer Support: How to Re-engineer Your Support Operations
- Customer Communication and Negotiation Skills
- Field Support Technician Certification
- Knowledge Management
- Customer Survey Design
- Designing Effective more...
CUBIC COMPUTING ...ician. (Plus, with Minitab, you also receive outstanding customer support.)
Minitab is an accurate, powerful, yet easy-to-use tool that is a vital part of implementing a successful Six Sigma program. After a quality improvement project is Defined, Minitab provides the statistical functionality to implement the four key steps of a Six Sigma project: (1) MEASURE (2) ANALYZE (3) IMPROVE and more...
TekSource Corporate Learning TekSource Corporate Learning is committed to providing and maintaining the highest quality of IT, Business Management and Soft Skills training. We care about the quality of our clients training and their learning experiences. At TekSource we are committed to our Learning Advantage: Superior Products and Services, Exceptional Quality, Outstanding Facilities, Comprehensive Customer Support, and more...
I Drive Safely I DRIVE SAFELY"s online driving safety courses have helped thousands of customers reduce points, lower insurance rates, and become better drivers - all from the comfort of their own computers.
We believe we"re #1 - here"s why:
More than 500,000 customers have taken our online driving courses.
We have a 7-year track record of providing quality courses and top-notch customer service.
more...
The following publications are available for Customer Support:
Customer Support software and multimedia
From Webroot
Webroot Internet Security Essentials
...hem with friends and family. Rest Easy with FREE US-based Customer Support All Webroot products are backed by knowledgeable and friendly support experts who will help you through even the toughest virus and spyware problems. Unlike many of our competitors, we offer U.S.-based online and phone support absolutely FREE. Satisfaction Guarantee We proudly stand behind our products, which are backed
More...
Utilities
Internet Security Monitoring
Windows
From LIVECHAT Sp. z.o.o.
LIVECHAT ContactCenter
...customer support online. It enables real time chat with website visitors or other operators. Visitor can choose when to ask for assistance simply by clicking the invitation button located on your website to open chat window. It doesn t require any install on customer s side. This kind of internet communication channel is much more interactive and efficient than email and costs your customers
More...
Windows 95,98,Me,NT,2000,XP,2003
From CyberScrub LLC
CyberScrub KeyChain (Download)
...tandards, and will work hard to earn and keep your trust. CUSTOMER SUPPORT CyberScrub has recently received an OpenRatings(tm) score of 94 out of a possible 100 ranking for outstanding Customer Support. Our dedicated service technicians will provide prompt, courteous service when you need us. ADDITIONAL SECURITY Should rogue sites infect your computer with spyware, KeyChain(tm) protects your
More...
Windows 98,Me,NT,2000,XP
From PC Tools
Spyware Doctor 6.0
...d editors around the world as the best Anti-Spyware. FREE customer support for all users. Frequent advanced updates ensure that you are always protected. Detects, removes and blocks all types of Spyware and Adware threats. Easiest to use with intelligent automatic protection. 100 Money Back Guarantee. BEST SPYWARE PROTECTION. USED BY MILLIONS WORLD WIDE. Spyware Doctor has been downloaded over
More...
Utilities
Internet Security Monitoring
Windows
From Webroot Software, Inc.
Spy Sweeper 5.3
NEW SPY SWEEPER 5.3 TAKES ANOTHER LEAP AHEAD OF THE COMPETITION. As the leading anti-spyware product available, it detects and completely removes the nastiest spyware out there like Spy Lantern and Trojan-Downloader-LowZones. Webroot pioneered always-on protection and arms Spy Sweeper with 16 advanced Smart Shields, including a new Keylogger shield to block spyware installations. Unlike other
More...
Spy Sweeper 6.0
KEEP YOUR PC SAFE FROM SPYWARE Spyware grows more sophisticated every day. There's more of it, and it's more malicious than ever before. Experts agree: Spy Sweeper 6.0 delivers the most advanced spyware detection, blocking and removal available to beat dangerous spyware programs. BROWSE WHERE AND WHEN YOU WANT Dangerous and annoying spyware can infect your system in many different ways when you
More...
Windows 2000,XP
Utilities
Internet Security Monitoring
Windows
From CyberScrub LLC
CyberScrub KeyChain (Download)
...tandards, and will work hard to earn and keep your trust. CUSTOMER SUPPORT CyberScrub has recently received an OpenRatings(tm) score of 94 out of a possible 100 ranking for outstanding Customer Support. Our dedicated service technicians will provide prompt, courteous service when you need us. ADDITIONAL SECURITY Should rogue sites infect your computer with spyware, KeyChain(tm) protects your
More...
Windows 98,Me,NT,2000,XP
From PC Tools
Spyware Doctor 6.0
...d editors around the world as the best Anti-Spyware. FREE customer support for all users. Frequent advanced updates ensure that you are always protected. Detects, removes and blocks all types of Spyware and Adware threats. Easiest to use with intelligent automatic protection. 100 Money Back Guarantee. BEST SPYWARE PROTECTION. USED BY MILLIONS WORLD WIDE. Spyware Doctor has been downloaded over
More...
Utilities
Internet Security Monitoring
Windows
More Customer Support Training Topics:
