Online Customer Support Specialists eLearning - Training Resources
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From 123-CBT Computer Based Training
The Customer Support Specialist CSS
...ciently can result in increased customer loyalty. Today's Customer Support Specialists (CSS) and support centers have a vital role to play in ensuring customers' needs are addressed in an effective, efficient manner. This course will familiarize the individual with the basic role of the CSS and the environment in which he performs his duties, including typical roles of the CSS in a support
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The Customer Support Specialist CSS
From Serebra Learning Corporation
The Customer Support Specialist CSS
...ciently can result in increased customer loyalty. Today's Customer Support Specialists (CSS) and support centers have a vital role to play in ensuring customers' needs are addressed in an effective, efficient manner. This course will familiarize the individual with the basic role of the CSS and the environment in which he performs his duties, including typical roles of the CSS in a support
more...
