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Online Customer Support Specialists eLearning - Training Resources

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Customer Support Specialists Training Seminars and Classes
From 123-CBT Computer Based Training
The Customer Support Specialist CSS on-line e-learning cbt (computer based) ...ciently can result in increased customer loyalty. Today's Customer Support Specialists (CSS) and support centers have a vital role to play in ensuring customers' needs are addressed in an effective, efficient manner. This course will familiarize the individual with the basic role of the CSS and the environment in which he performs his duties, including typical roles of the CSS in a support  more...
From Serebra Learning Corporation
The Customer Support Specialist CSS on-line e-learning cbt (computer based) ...ciently can result in increased customer loyalty. Today's Customer Support Specialists (CSS) and support centers have a vital role to play in ensuring customers' needs are addressed in an effective, efficient manner. This course will familiarize the individual with the basic role of the CSS and the environment in which he performs his duties, including typical roles of the CSS in a support  more...
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