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Customers Virtually Training Seminars and Classes
From Serebra Learning Corporation
Excellence in Service - Communicating with Customers Virtually
 In Excellence in Service: Communicating with Customers Virtually you will learn how to adapt your telephone behavioral styles to your customers over the telephone. You will also learn how to project professionalism over the phone using various verbal techniques. In addition you will be able to provide quality customer care by learning how to manage customer communication via the phone or e-mail. more...
From 123-CBT Computer Based Training
Excellence in Service Communicating With Customers Virtually
 ...Customers Virtually, you will learn how to adapt your telephone behavioral styles to your customers over the telephone. You will also learn how to project professionalism over the phone using various verbal techniques. In addition, you will be able to provide quality customer care by learning how to manage customer communication via the phone or e-mail. Learn To: Identify ways to more...Excellence in Service Series
The Excellence in Service Series includes the following courses: Excellence in Service: Fundamentals for Employees Excellence in Service: Solving Customer Problems Excellence in Service: Working with Upset Customers Excellence in Service: Communicating with Customers Virtually Excellence in Service: Creating an Exceptional Service Environment Excellence in Service: Establishing Service more...
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