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D Communications Group Seminar Schedule

	Program	Location
June, 2012
26th Jun	Project Management Fundamentals	Corona, CA	[Register]

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D Communications Group Training Seminars and Classes

From Soundtraining. net

Mastering Customer Service for IT Professionals **Description Outstanding end-user support is not just a matter of having great technical knowledge. The great desktop support technicians build great IT careers by also understanding the importance of human-relations. Part technologist, part psychologist, the exceptional desktop support staffer understands that there is truly an art to using technology as the solution for workplace problems. more...

From John Sturtevanta ™s Business Writing Seminars

10 Clear Ideas for Writing Well 10 Clear Ideas How to think clearly & write what you mean! Information is plentiful in business. But how you communicate that information is critical. People at all levels and in every department in must continually turn information into knowledge to help their colleagues, managers, staff, and clients make the right decisions. In this high-energy 60-minute presentation, you will learn more...

From ITSM Academy

ITIL V3 Lifecycle Course - Service Transition ST The difference between a successful and failed IT Service often lies in the quality of its transition from the development to the production environment. Based on the Service Transition publication of the ITIL V3 library, ITSM Academya s course focuses on the planning, implementing and optimizing of the processes and structure of the Service Transition stage of the IT Service Lifecycle. The more...

From Manufacturing Executive Institute

Project Management Fundamentals A project is a temporary endeavor, having a defined beginning and a defined end, usually constrained by date, but can be by funding or deliverables. It is performed to meet unique goals and objectives, usually designed to bring about beneficial change or added value. The temporary nature of projects stands in contrast to ongoing business operations which are repetitive, permanent or semi-permanent more...

From Affinity IT Training, LLC

Introduction to Data Communications

Presents a comprehensive overview of technology used in networks. It provides a general introduction to the hardware, software, and protocols used in such networks. Common configuration procedures, and troubleshooting are also addressed. Optionally, students may participate in a group project (2 day delivery only) where they will build a small computer network from the ground up in a real world more...

Intermediate Data Communications

Presents an in-depth examination of the technologies used in modern business networks. Routing and Switching technologies are discussed in detail with a focus on using Cisco devices to provide these services. Optionally, students can participate in a group project (2 day delivery) where they will build a small network from the ground up using Enterprise level devices and technologies. Duration and more...

From Black Tiger Tactical System

COURTROOM SECURITY TRAINING

What you will learn: Principle of security and dignitary/ witness protection Courtroom security concepts Levels of security Security issues for clerks of court and other court offices Development of contingency safety and security plans Threats to judicial officers Threat management and intelligence information Threats scenarios and group exercise Force on Force Counter Ambush Tactics: more...

From InStep Consulting LLC

Follow the Evidence Make a Case for Diversity in the New Normal We're living in the New Normal: a There are four generations in the workplace -- Greatest Generation, Baby Boomers, Generation X and Millenials a Faster economic growth has led to an increasing share of immigrants in the labor pool -- 51% of immigrants in 25% of the largest US metropolitan areas hold white-collar jobs a Budgets are tight, time is tighter -- there's an imperative need to more...

From Case Western Reserve University - Executive Education

Mastering Cross-Cultural Communication Nov 30, 2011 As companies expand their operations globally, managers increasingly need to interact and communicate effectively with colleagues, employees, employers, vendors, and others whose cultural background is different from their own. Success in communication, interaction and influence depends on having insight and understanding of differences in values, assumptions, expectations, and behavioral styles. more...

From PAR Foundation

Suicide Prevention Intervention and Postvention Why do people kill themselves? How do I ask someone if they are feeling suicidal? What do I do if they say they ARE suicidal? How do I deal with the strong emotions suicide generates? This course will provide answers for these and other questions many of crisis interventionists have about suicide. It will provide participants with basic information about suicide as well as help participants more...

From The Pincus Group

Media Training

The Pincus Group provides specialized training for executives preparing to meet the media. Training is highly customized and includes message preparation, training in planned and unplanned media encounters, crisis communications, product launches, print and broadcast media and live and taped interviews and appearances. All senior trainers are veteran national reporters with additional expertise in more...

From Smart Expressions

Master Communicator Certificate

Intensive one-week communication seminar for PR professionals looking to refine, update and expand their skills to include all the latest strategic thinking to support business success and boost your career. Gain a clear understanding of public relations and communications concepts and techniques through lectures, case study presentations, discussions and group exercises. more...

From Dunlop Media, Inc.

Executive Media and Crisis Training, Group Seminar

A must for executives in the public eye, this acclaimed on-site course for small to mid-sized groups was created and is taught by a US network news correspondent. It develops the print and broadcast interview skills of a company's appointed spokespeople in a way that standard PR training cannot. This course is open to for-profit and non-profit organizations, and is not available to private more...

From Solutions2b

Growth Toolbar toolkit for a salesmarketing director training program Re-charge your batteries! Boris Zhalilo represents the most contemporary implementations in modern sales management able to make money rain falling down on you. Target group: Sales and marketing directors who are committed to achieving more ambitious growth of their companies, to decrease expenses and increase the overall profitability of their companies. They would also be striving to more...

From The Koenig Group

Business writing for non-native English speakers Business Writing for the Non-native English Speaker By The Koenig Group tom@koeniggroup. net Produce English-language documents that any reader can easily understand and that achieve your intended results. Whether writing or preparing correspondence is your major responsibility or just part of your job, both you and your company will benefit when you attend this intensive two day, more...

Customer Service

Customer Service Training By The Koenig Group tom@koeniggroup. net Customer service is the single most important factor in any business. Either face to face with a customer or over the telephone, good customer service is absolutely crucial to a company's success. Companies with great customer service survive and thrive. Those that provide poor customer service fail. In this training program more...

Negotiating Skills

Negotiation Skills Workshop The Koenig Group tom@koeniggroup. net The Negotiation Skills Workshop from The Koenig Group helps you prepare and conduct real-world negotiations, from personal to professional, small to large, daily to extraordinary. Drawing on the latest research and best practices across a breadth of industries, the workshop goes far beyond simplistic formulas like "win-win" and more...

Cross Cultural Communication Skills

Cross Cultural Communication Skills Training By The Koenig Group Working, meeting, dealing, entertaining, negotiating and corresponding with colleagues or clients from different cultures can be a minefield. In the international and multi-cultural business community, there is ample opportunity for misunderstandings and poor communication. Both will have negative effects on people and more...

From Christine Donovan & Associates

Moving Up to Supervisor

In todays changing workplace, many new supervisors are unsure of their roles and responsibilities. They have little experience dealing with the challenges of managing work through others. They haven t had the opportunity to develop those critical skills of planning work, leading their group, and communicating with their employees, their colleagues and their manager. Learning these skills can have more...

From Corporate Education Group

Gateway Leadership Certificate Program

Developing future leaders is the single greatest challenge that all enterprises face today. Corporate research over the last 30 years proves that those companies that invest in the development of leaders and maintain a bench strength of talent results in a significant competitive edge demonstrated in profitability, adaptiveness and sustained and predictable results. A series of recent more...

Preparing for the PMP Exam

This course is intended to prepare project managers for the Project Management Professional (PMP ) Certification Exam offered by the Project Management Institute (PMI ). This course will enable you to identify your personal strengths and weaknesses involving mastery of the five Process Groups and nine Knowledge Areas enabling you to develop a personal study program to prepare for the PMP more...

Implementing and Administering Security in a Microsoft Windows Server 2003 Network

Elements of this syllabus are subject to change. This five-day instructor-led course addresses the MCSA and MCSE skills path for IT Pro security practitioners, specifically addressing the training needs of those preparing for the 70-299 certification exam. The primary product focus is on Microsoft Windows ServerT 2003 based infrastructure solutions but will include some client focused more...

Microsoft Windows Server 2003 MCSA Boot Camp

Our intensive eight-day boot camp will prepare you to become a Microsoft Certified Systems Administrator (MCSA) on Windows Server 2003. We use custom-developed curriculum that is designed to provide both exam preparation and hands-on skills, insuring that you will be ready for the performance-based testing that Microsoft has introduced into their certification programs. Our instructors have many more...

Microsoft Windows Server 2003 MCSE Boot Camp

Our intensive 14-day boot camp will prepare you to become a Microsoft Certified Systems Engineer (MCSE) on Windows Server 2003. We use custom-developed curriculum that is designed to provide both exam preparation and hands-on technology skills, insuring that you ll be ready for the performance-based testing that Microsoft has introduced into their certification programs. Our instructors have many more...