Online D Principles eLearning - Training Resources

ABC+D Principles of Healing Understand the principles of healing: Activate, Build, Cleanse and Direct Aids. Designed for the beginning herbalist, this course will help you understand the principles of healing: Activate, Build, Cleanse and Direct Aids. Being new to herbs you may be confused about when to use cleansing herbs and building herbs. Should you take them together, or at different times? What if you have a specific  more...

Introduction to Law This class provides students with the basic principles of law, such as the difference between civil and criminal laws. Students will also explore diverse areas of the law like cyberlaw, insurance, e-commerce and will, trusts and estates. Legal systems exist to serve the interests of the citizenry. Laws under such systems can deal with the public and private safety and health of citizenry, the  more...

Brilliant Business Writing and Communication This course helps business professionals write with confidence and precision while learning the principles of effective communication.  more...

Brilliant Business Writing and Communication This course helps business professionals write with confidence and precision while learning the principles of effective communication with their own writing coach. What does a business letter say about your company? What does a memo say about you? Countless business professionals are not trained writers, yet they`re expected to write every day, producing letters, proposals, and e-mail messages  more...

Sales Marketing in the 21st Century Principles and practices of Sales & Marketing in the 21st Century are examined.  more...

Master s Specialist Workshop Information and Document Design Modules 4-6 Course work will consider visual rhetoric, including the principles of visual perception and how these principles apply to document design.  more...

Writing Standards-Based Assessments Give your students an edge on state assessments by learning how to develop test items aligned to your state academic standards. Through participation in this course, you will learn to write questions that meet your state and local standards, including those that use higher order thinking skills. Additionally, you will learn techniques item writers use to make it difficult for test-wise students to  more...

Technical Communication Industry Certificate - Mastery Level Start earning your TCIC Certificate today! This comprehensive program allows you to work at your own pace, take online quizzes to test what you are learning and to submit assignments for instructor review. You will focus on performing audience analyses, determining the purpose and structure for technical documents, utilizing visual and document design, and managing complex documentation projects.  more...

Taking Off In Travel - Instructor Led This course provides an overview of the basics of the travel industry and career opportunities available. Enjoy a fun, realistic presentation of: air travel, car rentals, hotel accommodations, rail travel, tours, and cruises. Group travel, incentive travel, meetings and conventions, in-bound tourism, international travel and niche travel are also discussed. There will be opportunities for learning  more...

Significantly Increase the Value of Any Property--Instructor-Led A Trump U Course- Improving your property can do more than just pay for itself -- it can increase your resale value higher than you might imagine. But the wrong change is like throwing money away. This course shows how to get the biggest possible financial benefit from every dollar spent on property improvements. You`ll even learn to grow value by improving the neighborhood!Students may complete  more...

Six Sigma Green Belt Personal Training Library Six Sigma Green Belt Library gives one learner access to four core Green Belt courses: Six Sigma Start-Up, SPC Workout, DMAIC Problem-Solving, and Mistake-Proof It! The Green Belt Library is a prerequisite to the Black Belt Library. Many organizations use our courseware for their yellow belt, green belt, and black belt programs handling the project components internally on real life (versus  more...

Six Sigma Management and Leadership Training Program This course will teach you about the methodology and implementation of Six Sigma in your organization. Self-Directed. Many organizations use our courseware for their yellow belt, green belt, and black belt programs handling the project components internally on real life (versus contrived) situations. In the 21st Century, and its global economy, the skills of Process Efficiency is paramount to an  more...

Professional Writing Skills at a Glance This course covers the following three major areas of professionals writing skills. Welcome to Professional Writing Skills at a Glance This course covers the following three major areas of professionals writing skills:Introduction to Communication: An overview of communication skills provides a starting point for the course. A checklist will reveal both your writing strengths and weaknesses so  more...

Principles of Home Inspection: 100 Hour Professional Development Certificate Principles of Home Inspection is a 100 hour professional development industry-based certificate program. This comprehensive course of study is cost affordable and reviews all major home systems and provides in-depth coverage of system and component problems, their practical implications, and inspection strategies for finding them. A comprehensive final exam is provided, to help students prepare  more...

Personal Financial Planning Course description -- Without wise financial planning, the future may not be what most of us hope for, and even the present may be less that comfortable. This course contains the essential principles of planning for both short- and long-term needs and has many tools and references to provide guidance for planning and using personal financial resources. It gives tips and worksheets for setting  more...

Microsoft Project For Purchasing Professionals Have you struggled with completing your purchasing projects on time? You probably would not have if you used Microsoft Project. By taking the highly personal and interactive online class "Microsoft Project For Purchasing Professionals," you will not only learn how to use the software, you'll learn how to apply it to your purchasing work. You'll also learn project management principles that will  more...

Market Leadership in an E-Commerce Age This course will provide a detailed study of the principles of e-commerce. The students will be able to apply their understanding to organizational and life situations. Participants will work with the assumption that e-commerce and the information age have permeated every aspect of their daily lives. The course is expected to raise that awareness through self-assessments and begin to look at the  more...

Legal Nurse Consulting Certificate Program This program prepares students to practice as Legal Nurse Consultants. It is a 16 week course of study. Upon completion, students are eligible to receive Certification from the American College of Legal Nurse Consulting. This course is 90 contact hours of study. INTRODUCTION: Welcome to the Legal Nurse Consulting Certificate Program. College You have made a wise decision to pursue study and  more...

Find and Purchase Income Producing Properties--Instructor-Led A Trump U Course- To make big profits, every successful real estate investor has to find great deals. In this course, you will learn to identify residential properties that can earn you those big-time returns. And you will learn to increase those returns by combining your personal goals with in-depth market analysis.Students may complete this course within a reasonable period of time. Contact  more...

Find and Purchase Income Producing Properties--Self-Directed A Trump U Course- To make big profits, every successful real estate investor has to find great deals. In this course, you will learn to identify residential properties that can earn you those big-time returns. And you will learn to increase those returns by combining your personal goals with in-depth market analysis.Students may complete this course within a reasonable period of time. Contact  more...

Ethics and Compliance Basics Reinforcing ethical principles and educating company members about compliance with the law is an ongoing and important responsibility. A company is only as ethical and compliant as its directors, managers and employees. Ethics and Compliance Basics Reinforcing ethical principles and educating company members about compliance with the law is an ongoing and important responsibility. A company is  more...

Effective Management Principles Within the Law Effective management is vital to a successful company. Too often, individuals who have excelled in a company due to a specific skills set are promoted to managerial positions before having adequate management training or any at all. Managing within the Law Effective management is vital to a successful company. Too often, individuals who have excelled in a company due to a specific skills set are  more...

Document Design and Usability Learn how to make your technical documentation usable, user friendly, and to user-specifications. Learn how to successfully integrate text and graphics to effectively present complex technical information for delivery through conventional, paper-based documents as well as electronic media including web pages. Beginning with principles of good document design, this course covers situation and  more...

Chinese Seasonal Approach to Health Understand the Chinese Seasonal Approach to Health. Designed for the beginning herbalist, this course will explain the Chinese Five Seasons, their corresponding organs, food suggestions and exercises for health maintenance. As you learn more about alternative health you will realize that there is more to good health than just taking herbs, vitamins, eating good food and exercising. There is a  more...

Build Your Own BIZ(tm) Comprehensive Certificate Complete, Build Your Own BIZ(tm) package is a web-based resource of 17 comprehensive modules designed to help you work smarter, stay competitive, and make more money. You can complete your course of study sooner than the time period stated. You will have 1 year access to this course from the day of enrollment. Group discounts available. Build Your Own BIZ? Build Your Own BIZ? is a web-based  more...

Better Public Speaking- A Low Stress Approach The course leads you to use proven methods in becoming a more effective verbal communicator. It is comparable to 3-credit, 8- week courses costing $700. Surveys demonstrate that a majority of people would rather face the issue of death than speaking in public! Other surveys in business management note that 80% of all business communication is verbal. We are then, judged to a great extent on how  more...

Bartending to the Max-Online This exceptional course is a combination of Bartending the Easy Way and Professional Bar Management. The in-depth lessons will prepare you to work as a professional bartender in all types of establishments. If you are serious about the bar business, this course will also expand your knowledge into the area of management, including inventory, profits and staff issues. This information could lead to  more...

Bartending the Easy Way-Online This exceptional online bartending course will prepare you to work as a professional bartender in all types of establishments. Bartending requires so much more than knowing how to put ice in a glass and adding the proper ingredients. This class will prepare you to be a great salesperson, a customer service expert and an honest and valuable employee, skills that will help you succeed throughout  more...

Air Fares - U.S. Domestic - Instructor Led Learn the air fare terms, codes, fare construction principles and fare application rules necessary to find, interpret and apply the lowest applicable fare to your client s air itinerary.  more...

Advanced Certificate in Technical Writing A Certificate Program that allows students to engage in a robust course of study that they create and that is specific to their individualized learning needs. Students enrolled in this program will be able to choose from over 20 different topic areas specific to Technical Report Writing and work with a seasoned Senior Technical Writing Practitioner/Educator who will serve to help guide and  more...

A Workshop Approach to Mastering RoboHelp Office (Latest Release) Learn from an expert and save hundreds of training dollars. (Optional purchase, full version RoboHelp for only $499, Reg.$999 See Details) This course offers individuals an opportunity to build a standalone help project by applying the principles outlined in each of the three lesson plans through a systematic and hands-on approach. Each student will develop and create their own online help  more...

Job-Seekers Workshop: 10 steps to a new beginning Welcome to our Employment Strategies Workshop The Employment Strategies Workshop begins with determining career requirements with a helpful worksheet, then explains how to find potential employers using the Net, networking and the direct approach; shows how to develop, personalize and target a resume (includes samples), write an effective cover letter (includes samples); talks about the best ways  more...

Qualifying Sales Prospects Course description -- Everyone must manage the time and energy they have to get the most results for their efforts. For sales professionals, part of this efficiency comes from qualifying sales prospects. This course has tools, techniques and methods for making sure that you are following sound principles as you qualify prospects and determine where to invest your time for the best potential  more...

How To Master Business Management Course description -- Every employee and manager needs to know a number of basic business management principles and processes, regardless of his or her function or discipline. This bundle includes topics that will build an employee's mastery of several essential business processes and issues, including financial basics, contracts, and business communications. It includes something for everyone,  more...

How To Master Leadership Course description -- The secrets of organizational effectiveness lie in the capabilities of a company's leadership. This bundle includes those fundamentals of effective leadership that will have the greatest impact on performance. Whether applying essential motivational principles or developing a strategic plan, your organization's leaders will find solid, best-practices guidance in this bundle.  more...

PowerPoint 97 Level 3 In this course, the accomplished PowerPoint user will learn how to enhance text with text anchors, search for and replace fonts, explore multimedia elements, use conferences on LANs and WANs, and explore principles of graphic design.  more...

Java Programming with Java SE 6 0 Basic GUI Development in Java Course Overview To demonstrate how to build GUI applications using the Swing API Prerequisites: Knowledge of programming principles and experience in procedural programming or scripting languages, such as Visual Basic, C, or JavaScript; understanding of object-oriented languages, such as C++ or C#, is an advantage. Target Audience Programmers with an understanding of procedural programming  more...

Java Programming with Java SE 6 0 Java Applets Course Overview To demonstrate how to build applets and place them on web pages Prerequisites: Knowledge of programming principles and experience in procedural programming or scripting languages, such as Visual Basic, C, or JavaScript; understanding of object-oriented languages, such as C++ or C#, is an advantage. Target Audience Programmers with an understanding of procedural programming  more...

Java Programming with J2SE 5 Getting Started with Java To introduce the main principles and elements of the Java language  more...

Sales Manufacturing TM Identifying Sales Opportunities William Penn (founding-father of Pennsylvania) said, "Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both on what to do and what to hope." For the sales professional, there is such a method that will make tasks easier, save time, and build a predictable sales machine. This  more...

The Profession of Selling Consider how the following definitions relate to a successful career in sales: Principle - a rule or code of conduct; Strategy - a careful plan or method especially for achieving an end; and Skill - a developed or acquired ability. These three terms help describe the difference between sales as a profession, and sales as simply a job. "The Profession of Selling" course is designed to present the  more...

Professional Selling in the Knowledge Economy Since the beginning of time, wealth and power have been associated with control of the dominant form of capital supporting the economy. With the dawn of the Agricultural Age thousands of years ago, wealth and power became associated with the control of land. Those who controlled the most fertile or strategically defensible lands dominated the economy. As we enter the 21st century, we have reached  more...

Views on Organizational Change The way that you respond to your new job role, new responsibilities, or fresh procedures is unique to you. The way that you react to change is intensely personal. But, to a large extent, organizations change in predictable ways and for predictable reasons. Similarly, the ways in which people respond to change tend to follow predictable patterns. Being able to think of yourself as part of this  more...

Developing Customer Satisfaction Surveys By the time most people have the chance to develop their first survey, they've seen so many that it seems like developing one will be a piece of cake. To an extent, they're right. Developing a GIGO (Garbage In/Garbage Out) survey is a no-brainer. Developing a survey that gets valid, reliable data, however, is both science and art.In this course, you'll learn to use the principles of survey design  more...

The Contact Center and the Technical Support Agent In the last few years, organizations have realized that it is easier to generate revenue from an existing customer base than to find new customers. Retaining customers has become paramount, and technical support has become a valuable resource. Driven by Customer Relationship Management (CRM) principles, this course explains how the role of the technical support agent (TSA) has changed as  more...

Call Center Telephone Sales How many times have you attempted to get your point across over the phone, only for it to end up unsuccessful? Would you like to improve your conversational skills? When you take this course, you will learn how to save your and your customer's time. Learn which principles and techniques of selling, professional presentation approaches, and telemarketing laws apply to you. Using your time  more...

Managing the Quality of the Customer Support Service Center Customers who experience problems with your service represent a significant challenge to your company. If the support center is able to deal with incidents efficiently, your company can benefit enormously. Reputation and customer satisfaction can be restored and procedures can be established to recognize and prevent future incidents. This course examines the processes involved in incident  more...

ITIL V3 - Service Transition Processes and Principles IT organizations need to transition their service designs into operations. Service Transition processes are important to provide companies with information to ensure that their service design solutions will achieve their expectations. This course will help learners understand Service Transition processes.  more...

ITIL V3 - Service Operation Principles and Functions IT organizations must manage their day-to-day service operations according to their business objectives, so that their services are aligned with their business needs. Within the IT Infrastructure Library (ITIL), Service Operation is a phase of the Service Lifecycle that helps IT organizations manage their daily operations to provide these IT services. This course is intended to help learners  more...

Identifying Your Customers Expectations Customers have expectations of all the companies with which they transact business. These expectations may be predominantly unspoken but, all the same, they have a strong influence on how your company, its employees, products, and services are perceived. In the first lesson of this course, you'll be shown what characteristics customers want to see demonstrated, what external influences generate  more...

Writing a Business Case Which would you rather do: prepare a business case for your latest project or go to the dentist? Given the choice, many of us would tend to choose the latter. Whether you want to invest in product development or reinvent your business processes with new marketing channels, it is now more important than ever to have a business case that is carefully planned, written, and presented, especially when  more...

Writing to Reach the Audience Business writing is effective only when it informs or prompts the reader in the manner you, the author, desire. Whether your intended reading audience consists of one person or fifty, those readers will determine what kind of content you include and how you present it. If you were writing instructions for a child on how to answer the phone, it would sound very different from the same instructions  more...

Principles of Marketing - Fundamentals of Marketing Principles of Marketing: Fundamentals of Marketing offers the student an overview of the information required to identify key marketing terms, language, and concepts. The program details the elements of the marketing mix, the stages of the product life cycle, and the proper steps to implement the market segmentation process.  more...

Principles of Marketing - Product Strategy Principles of Marketing: Product Strategy offers the student an overview of the information required to classify consumer and business products, create and promote brand equity, and implement new product development strategies. The program details the functions and objectives of packaging and labeling strategies, the stages of the consumer adoption process, and the four product development  more...

Principles of Marketing - Distribution Strategy Principles of Marketing: Distribution Strategy offers the student an overview of the information required to identify types of distribution channels, select appropriate distribution partners, and develop an efficient distribution system. The program details the steps for selecting suitable distribution channel partners, the goals your distribution strategy should achieve, and the process to manage  more...

Principles of Marketing - Promotion Strategy Principles of Marketing: Promotion Strategy offers the student an overview of the information required to identify the elements of the promotional mix, determine appropriate promotional objectives, and select the advertising types and public relations tools to implement. The program details the procedures for creating an advertising campaign, the types of promotional strategies, and the steps of  more...

Principles of Marketing - Pricing Strategy Principles of Marketing: Pricing Strategy offers the student an overview of the information required to identify the role pricing plays in the marketing mix, to select appropriate objectives for pricing strategies, and to choose common methods to determine pricing. In addition, the program details the issues to consider when establishing a pricing strategy, the legal constraints that can affect  more...

Principles of Marketing - Writing a Marketing Plan Principles of Marketing: Writing a Marketing Plan offers the student an overview of the elements of a marketing plan, covers the processes used to develop marketing objectives and strategies, and covers how to create a marketing plan. The program also details how to write, present, execute, and evaluate a marketing plan.  more...

Sales Forecasting - Forecasting Your Own Accounts In "Sales Forecasting - Forecasting Your Own Accounts," you will learn how to apply the principles of forecasting to your own accounts. Specifically, you will learn how to use different types of forecasting, as well as how to avoid excessive detail in your forecasts. You will also learn how to reduce forecasting errors and how to predict the likelihood of winning a sale. Finally, you will learn  more...

Tables Accessibility and Standards in Dreamweaver CS3 When designing a site, it's important that your content is structured in an intuitive and accessible manner. Creating a site layout based on tables is one method of ensuring a consistent and easy to navigate web site. This course explores how to structure a site using tables, and examines creating and manipulating tables, layout modes, and working with tabular data. Building an accessible web site  more...

Performance Reporting and Stakeholder Management Any project requires good communication to manage day-to-day activities and ensure success of the project--project managers need to understand what a communications model is, and how it helps promote success and resolve differences. They need to plan out a strategy to ensure that needed information is gathered and produced efficiently. Finally, the project manager is responsible for distributing  more...

An Introduction to Project Management Imagine trying to control the unexpected and unpredictable through processes in such a way that you meet the cost, quality, and time expectations of all invested parties in order to accomplish a temporary endeavor. This is the mission of project management. Challenging? Yes. Impossible? No. All industries employ project managers to implement processes as a way to control business. In fact, the  more...

Project Scheduling Typically, when people hear the words "project management," they think of schedules. Even though project management is much more than just scheduling, one aspect of it--project time management--is about planning when project activities will occur. This course introduces the basic principles of creating and maintaining a project schedule. It will cover the project inputs, tools and techniques, and  more...

Communications Planning and Information Distribution Any project requires good communications to manage day-to-day activities and ensure success of the project. Project managers need to understand the processes of Project Communications Management, and how those processes help promote success and resolve differences among project stakeholders. Project managers need to plan out a strategy to ensure that needed information is gathered and produced  more...

Overview of Project Managing a PRINCE2-aligned Project Project-based operations have become the norm in today's business world. In essence, almost every work effort is a project, from constructing a new building to designing and delivering a new information management system. As projects become the primary method for getting things done and effecting organisational change, it is crucial to choose a good and proven method for managing projects. This  more...

The Path to Peace and Harmony A saying goes, " We will never be better as a team than we are with each other." The road to peace and harmony involves working with every team member toward mutual goals. Each team member must be involved to set the stage for success. Continuous improvement and teamwork are vital to creating a team that works and stays together. How can your team reach harmony? At the end of this course, you'll  more...

Object-Oriented Analysis and Design with UML Fundamentals To introduce basic OOAD principles, the Rational Unified Process, and the role of UML  more...

Object-Oriented Analysis and Design with UML Design and Implementation Issues To describe the main principles of designing and implementing an object-oriented model  more...

General Coding Best Practices To outline the best practices for writing high quality methods, expressions, variables, arrays, loops, and if statements, and to describe recommended practices for writing readable code  more...

Maintaining Quality Code To outline the primary techniques of refactoring, and to discuss the best practices for reviewing, testing, and debugging code  more...

Object-oriented Coding Best Practices To outline the best practices for defining and using classes, and determining how best to use inheritance or its alternatives  more...

Programming Techniques and Strategies To outline the high-level considerations for producing good code  more...

Introducing User-Centered Design To identify the principles and benefits of user-centered design and to determine a practical approach to promoting user-centered design methodology in organizations  more...

Developing an Application Using User-Centered Design To conduct user research and to design effective user interface and interaction elements  more...

The Iterative Process in User-Centered Design To design usability tests and surveys, organize focus groups, and analyze feedback and implement findings for improving product design  more...

Practical Examples of User-Centered Design To design user-centered Windows applications and web sites  more...

Getting Started with Java To introduce the main principles and elements of the Java language  more...

Six Sigma Reducing Variation to Improve Quality "What, do you expect everything to be perfect?" How would you respond if one of your employees said that to you? You might consider saying, "Well, yes " In fact, striving for near perfect quality is reasonable and achievable. It's a matter of reducing variation through the use of Six Sigma. "Variation," or deviation from what the customer wants, may be inherent in the business world, yet by  more...

Process Analysis and Documentation The Six Sigma?? DMAIC system is a roadmap that points the way to process and performance improvement. The second phase in this methodology is Measure. You cannot hope to improve processes and performance without first knowing where you are, assessing where you want to be, and then planning how to get there, while measuring progress toward the goal all along the way. In the words of an old adage,  more...

Measurement Systems The Six Sigma?? DMAIC system is a roadmap that shows the way to process and performance improvement. The second phase in the roadmap, the Measure phase, provides a methodology and tools for collecting data and establishing baseline measures of current processes. However, measurement itself can be problematic. A measurement system is only as good as the measuring instruments and the operators, and  more...

Managing for Asset Control Every company must take actions to safeguard, control, and manage the assets it owns. As a business manager, it's your responsibility to set up policies and procedures to safeguard your company's assets--especially cash assets. In this course, you will learn about cash transactions, inventory control, and accounts receivable management. These lessons will provide you with the knowledge and skills  more...

Principles of Financial Statements This course presents an overview of the principles of financial statements, introducing the learner to critical concepts and terminology necessary for understanding the rules impacting the presentation of numbers on financial statements, and the cash cycle of financial management.  more...

Tomorrow s Managers Development Tools "A teacher affects eternity. He can never tell where his influence stops." Henry Brooks Adams gets to the heart of what dynamic senior executives are doing to develop the managers who drive front-line performance. Teaching with influence is the key. Trained managers are more than systems and process supervisors. They lead and develop others. You and your managers will know precisely what to expect  more...

Introduction to Online Branding Are you thinking about moving a product into the e-marketplace; that is, sell it on the Internet? This course will provide the learner with a comprehensive overview of the effects the Internet has on marketing a particular brand. Beginning with a brief review of the basics of branding, the learner will then move on to explore how, using traditional principles, today's e-marketers are refining  more...

Accounting Fundamentals How does a business achieve and maintain profitability? An understanding and an accurate application of accounting practices are hallmarks of a successful and financially progressive business. Accounting is a distinct discipline, with its own standards and language. Understanding accounting procedures requires a prerequisite knowledge of certain principles, concepts, terms, and common accounting  more...

Accounting for Corporations Did you know that basic accounting transactions for corporations are different than other types of business organizations? Do you need to learn more about the basic accounting principles of corporations? This course is designed to teach you how to perform basic accounting procedures specifically for corporations. You will learn how to record the issuance of stock and record transactions in the  more...

Principles of Internal Auditing This course will take you to the heart of internal auditing, and provide you with a solid foundation of knowledge and skills. You will learn about the issues, applications, and management strategies relating to the internal audit. You will also learn techniques for taking corrective action and wrapping-up an audit.  more...

Principles of External Auditing The thought of an external auditor coming to your company may make you feel uneasy. This course will help you understand how external auditors and companies work together to ensure an accurate audit report. This course will familiarize you with terminology, concepts, strategies, and techniques that are specific to external auditing and its practice. You can expect to develop a solid understanding  more...

Creating a Business Execution Culture In today's fast-paced, high tech world, change comes more rapidly than ever before. Businesses must be in a state of constant evolution and continuous improvement just to keep up. An organization's ability to execute is paramount to its survival. After all, how can a company be constantly evolving and improving if no one within the organization is getting anything done? In companies that execute  more...

Business Execution in Action The best operational strategies in the world are not worth the paper they are written on if they are not carried out. The same holds true for the principles of business execution. The principles of business execution are worthless to an organization if they exist only in the heads of its corporate executives, but are never acted upon. This course will assist you in the process of "executing  more...

Total Quality Management - Principles "Total Quality Management: Deploying TQM Principles": This course builds on the fundamentals by examining the principles of customer satisfaction and quality teamwork. It teaches the importance of training and motivation, performance excellence and shared quality, as well as the first steps in implementing an improvement process.  more...

The Principles of Financial Management Financial management is a key tool in controlling and directing the resources of any business organization. Managers--not only financial professionals but also managers whose responsibilities are largely non-financial--can use this tool to generate and analyze the financial information that is essential to decision making in business. Understanding the principles of financial management helps all  more...

Management of Cash Flows Can a profitable company with a positive net worth run short of cash? Without sound cash management, it certainly can. Every organization, large and small, must manage the generation and expenditure of cash to ensure that bills can be paid on time. This course covers the principles of sound cash flow management, including cash management strategies, the best use of credit collection, and ways to  more...

Linux Technology Overview Part 2 Features for Users Course Overview This second course in the series provides more detailed information about how to use Linux. It does not build on the first course. It is designed so that someone who already knows what Linux is and just wants to know the basics about how to use it could take only this course. This course teaches the technical features of Linux, using the shell system, using the X Window system  more...

CIW Security Professional Operating System Security The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies. Learn To: Identify features of security levels. Identify features  more...

CIW Security Professional Network Security Firewalls The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies. Learn To: Identify the layers of the TCP/IP protocol stack and trace  more...

CIW Security Professional Network Security Introduction The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies. Learn To: Identify the elements of a security infrastructure.  more...

Oracle9i SQL Basic SELECT Statements This course covers relational database principles and Oracle concepts; writing basic SQL statements; restricting and sorting data; and using single-row functions. Additionally, this course provides an introduction to relational database concepts and the use of SQL for storing, retrieving, and manipulating data in a relational database. Learn To: o Identify the components of the relational  more...

Windows 2000 Designing a Directory Server--Part 2 Domain Struct Site Topology Course Overview Microsoft Windows 2000 Designing a Directory Services Infrastructure Part 2: Domain Structure and Site Topology shows the learner how to design and develop a domain strategy. It also covers how to design multiple domains and the design principles in relation to site topology. L earn To: Identify the characteristics of an organization that determine the domain design.  more...

Windows 2000 Designing a Directory Server--Part 2 Domain Struct Site Topology Course Overview Microsoft Windows 2000 Designing a Directory Services Infrastructure Part 2: Domain Structure and Site Topology shows the learner how to design and develop a domain strategy. It also covers how to design multiple domains and the design principles in relation to site topology. L earn To: Identify the characteristics of an organization that determine the domain design.  more...

Windows 2000 Designing a Directory Server--Part 1 Naming Delegation Strat Course Overview Microsoft Windows 2000 Designing a Directory Services Infrastructure Part 1: Naming and Delegation Strategy is the first course in this series. Its focus is showing the learner how to analyze company's organizational requirements. It also covers how to design for the common architectural elements of Active Directory. It also covers the design considerations in relation to Naming  more...

Windows 2000 Designing a Directory Server--Part 1 Naming Delegation Strat Course Overview Microsoft Windows 2000 Designing a Directory Services Infrastructure Part 1: Naming and Delegation Strategy is the first course in this series. Its focus is showing the learner how to analyze company's organizational requirements. It also covers how to design for the common architectural elements of Active Directory. It also covers the design considerations in relation to Naming  more...

E-Commerce Implementation Issues This course provides the learner with information and case studies highlighting the issues associated with E-commerce Implementation. Learn To: Identify the components of a basic e-commerce Web site. Identify the functions of online storefront systems. Identify the role of user access control and authentication software in selling products online. Identify key payment technologies  more...

SAP R 3 v4 x MM Inventory Management Course Overview SAP's Inventory Management system allows you to manage stocks on a quantity and value basis in order to plan, enter, check goods movements and carry out physical inventories. You will learn the essential skills needed to ensure efficient and sensible use of the Inventory Management services within the MM Module. L earn To: Basic Principles. Inventory Management.  more...

SAP R 3 Supply Chain Management Course Overview The course Supply Chain Management is intended to give company executives and interested experts in various industries an overview of the content, goals, possibilities and challenges of Supply Chain Management. As most chores within the supply chain today cannot do without the use of computer software, the course shows concrete examples using SAP within different industry  more...

SAP R 3 System Management System Administration Course Overview The course SAP R/3 System Management is intended to give all company employees, working in the area of system administration a thorough overview of all areas within system administration and possibilities of use. L earn To: Introduction to the R/3 Basis System. Architecture/System Landscape. R/3 Services. R/3 Networks. Basic Administration Principles.  more...

SAP R 3 CO Cost Object Controlling Course Overview This course is designed to show how Cost Object Controlling is carried out in SAP R/3. It provides a general introduction to the theory of Cost Object Controlling and introduces the relevant menus and screens. The course shows where direct costs and overheads are entered and covers aspects of bills of materials and routings. The steps involved in processing an order as well as  more...

SAP R 3 v4 0 Profit Center Accounting Course Overview The purpose of this course is to teach students to use PCA as a financial controlling instrument. The accounting principles of Profit Center Accounting and its goals are illustrated. The use of Profit Center Accounting within the SAP/R3 system and links to other areas of SAP R/3 are shown. L earn To: The positioning of Profit Center Accounting within the accounting  more...

Visual Basic 6 0 Designing Implementing Desktop Applications - Part 4 Course Overview This is the fourth course in a five part series that will provide students with the knowledge to write a Microsoft Visual Basic-based application that accesses data from a database. In this course, students will learn to use ActiveX Data Objects to access and manipulate data sources. This course also addresses advanced database issues, such as data integrity and referential  more...

Principles of Marketing Fundamentals of Marketing Principles of Marketing: Fundamentals of Marketing offers the student an overview of the information required to identify key marketing terms, language, and concepts. The program details the elements of the marketing mix, the stages of the product life cycle, and the proper steps to implement the market segmentation process. Learn To Apply appropriate terms or  more...

Visual InterDev 6 0 Planning a Web Application C ourse Overview This is the first course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to plan a Web site; analyze the planning guidelines and the performance and maintenance factors that need to be  more...

Oracle Database 10g Adminsitration Workshop I Part 3 ...sholds. Learn To: Identify security practices and principles that are implemented in Oracle Database 10g. Identify advantages of revoking unnecessary privileges from the user group PUBLIC. Identify guidelines for restricting dictionary and directory access. Audience: The target audience is Data Administrators, Technical Consultants, Support Engineers, and Sales Consultants.  more...

Networking Technologies Series TCP IP Concepts Architecture Course Overview This course is the first in a three-part series on Transmission Control Protocol/Internet Protocol (TCP/IP). In this course, participants will learn about the basic concepts and architecture of TCP/IP. Topics covered will include an overview of TCP/IP, wide area point-to-point protocols, LAN technologies, packet networks, and IP addressing. L earn To: Identify TCP/IP  more...

SAP R 3 v4 0 MM Warehouse Management Course Overview This course is designed to provide foundation skills for the effective use of R/3 WM (Warehouse Management) for all employees whose duties involve procedures and tasks which exploit or interface with WM. This course shows the basic principles of R/3 Warehouse Management and shows how to post goods movements in the WM system. It describes how to carry out a physical inventory and  more...

SAP R 3 v4 0 Profitability Analysis - Basics Course Overview The purpose of this course is to provide a thorough understanding of Profitability Analysis. L earn To: Understand the basic principles behind Profitability Analysis. Discuss basic data that is used in Profitability Analysis. Options for generating plan data and making postings. Basic reports and form reports. C ontent Emphasis Skills-Based A  more...

Business Intelligence Course Overview This course builds on a series of closely related concepts. It provides you with an introduction to the basic and more advanced concepts of business intelligence and discusses the architectures of possible solutions. The content of the course is divided into two main sections. The first section takes a closer look at general principles and explains why business intelligence is  more...

SAP R 3 MM Purchasing Organization and Master Data Course Overview Purchasing is a component of the SAP Materials Management (MM) Module. The MM Module automates and integrates the entire range of tasks associated with materials management processes. Purchasing supports the buyer in the acquisition of goods and services, integrating these activities with other components and modules of R/3, such as FI, SD, CO, PP, PS, etc. In this course you  more...

C Foundation for Non-C Programmers - Part 1 ...age, with possible exposure to Object-Oriented concepts and principles. Participants will likely be COBOL programmers (or equivalent), 4GL programmers (e.g., Visual Basic, PowerSoft, etc.) or have limited experience with other Object-Oriented languages (e.g., SmallTalk, Eiffel, etc.) They should also have a detailed understanding of the general process of structured software design and  more...

C Foundation for Non-C Programmers - Part 2 ...age, with possible exposure to Object-Oriented concepts and principles. Participants will likely be COBOL programmers (or equivalent), 4GL programmers (e.g., Visual Basic, PowerSoft, etc.) or have limited experience with other Object-Oriented languages (e.g., SmallTalk, Eiffel, etc.) They should also have a detailed understanding of the general process of structured software design and  more...

Object Analysis Design Requirements Analysis ...ify the characteristics of UML. Unit 2: Object Oriented Principles Duration: 1 - 2 Hour(s) Identify the definition of an Object. Identify some of the ways that Objects may be linked with other Objects. Identify the characteristics of Encapsulation. Identify the characteristics of an Attribute. Identify the features of an Association. Identify the characteristics of an  more...

Object Analysis Design Design Implementation Course Overview This is the second title in a series of two, and covers the same material as the second half of the Instructor Led course Object Oriented Analysis and Design Using UML. This course teaches students the principles and terminology of object oriented development. It follows on from the first title in the series Object Analysis and Design: Requirements and Analysis and teaches the  more...

Oracle SQL Specifics Creating and Managing Database Objects Course Overview This course is the second in a two-part series on Oracle SQL Specifics that will teach participants how to use commands, functions, and operators supported by Oracle as extensions to standard SQL. Users will learn how to create and manage tables, build integrity constraints, and use the COMMIT and ROLLBACK statements to control transactions. Learners will create and maintain  more...

Oracle SQL and SQL Plus Advanced SELECT Statements Course Overview This course is the first course in a two-part series which covers advanced SQL and SQL*Plus. This course introduces the learner to the advanced SELECT statements and the use of subqueries in Oracle Statements. In addition, this course explores the functions used in Oracle and covers the use of set operators to combine two or more queries. L earn To: Write single-row  more...

Oracle SQL and SQL Plus SQL Plus and Reporting Course Overview This is the second course in a two-part series which covers advanced SQL and SQL*Plus. This course introduces the learner to the fundamental concepts of SQL*Plus and queries using SQL*Plus runtime variables. In addition, this course explores saving customizations and enhancing query output. L earn To: Identify the fundamental concepts of SQL*Plus and write queries  more...

TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 1 Course Overview This is the first course in a four part series for IT professionals who intend to set up, configure, use and support TCP/IP on Microsoft Windows NT 4.0. The series aims to enable the professionals to pass Microsoft exam 70-59, Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0. L earn To: Implement Microsoft TCP/IP on Microsoft Windows NT 4.0. Identify  more...

SQL Server 7 0 System Administration - Part 2 Course Overview This is the second course in a five part series that will provide students with the knowledge to install, configure, administer and troubleshoot Microsoft SQL Server 7.0. L earn To: Work with Microsoft SQL Server is and Work with Microsoft SQL Server 7.0, its architecture, security, and database structure. Understand the basics of SQL Server databases and how to  more...

Visual InterDev 6 0 Planning a Web Application Course Overview This is the first course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to plan a Web site; analyze the planning guidelines and the performance and maintenance factors that need to be  more...

SQL and PL SQL Basic SELECT Course Overview This course is the first in a three-part Oracle SQL series that is based on the ILT course Introduction to Oracle: SQL and PL/SQL. This course introduces the learner to Oracle relational database concepts and the use of SQL for storing, retrieving, and manipulating data in a relational database. This course covers relational database principles and Oracle concepts; writing basic  more...

Oracle 11i e-Business Suite Essentials for Implementers Part 1 This course provides an overview of the 11i e-Business Suite architecture, shared entities and basic integration, and Multi-Org for functional implementers. It also covers the fundamentals of system administration. The e-Business Essentials for Implementers course provides a foundation for any e-Business Suite Fundamentals course, and is a prerequisite for any functional implementer new to Oracle  more...

Building Scalable Cisco Internetworks Part 1 This course teaches advanced IP addressing concepts. This course also examines advanced IP routing principles, including static and dynamic routing characteristics, classful and classless routing, and automatic route summarization across network boundaries. Learn To: Identify network layer elements of a scalable network. Identify benefits of IPv6. Identify circumstances for using  more...

Oracle SQL for End Users--Part 1 Course Overview Oracle SQL and SQL*Plus are powerful components of Oracle's relational and object relational database management systems. This course is designed for end users who want to learn how to write SQL SELECT statements to retrieve data from a database. This course identifies relational database properties, introduces the Oracle server, and indicates how SQL and SQL*Plus are used in the  more...

FrontPage XP Curriculum Course Overview This curriculum introduces the learner to both the core elements and higher level skills required to work with Web sites in FrontPage 2002. Topics covered include the principles of designing, structuring and modifying a Web, the procedures essential to creating both Web pages and Web sites, and task management. SharePoint Team Services and FrontPage Server extensions are also  more...

FrontPage XP Curriculum Course Overview This curriculum introduces the learner to both the core elements and higher level skills required to work with Web sites in FrontPage 2002. Topics covered include the principles of designing, structuring and modifying a Web, the procedures essential to creating both Web pages and Web sites, and task management. SharePoint Team Services and FrontPage Server extensions are also  more...

Frontpage XP Proficient User Course Overview This course introduces the learner to core elements of FrontPage 2002. The principles of designing and structuring a Web site are introduced, as well as, the procedures essential to creating both Web pages and Web sites. The organization and management of a Web site is covered as well as Task management. Features such as SharePoint Team Services and FrontPage Server extensions  more...

Frontpage XP Proficient User Course Overview This course introduces the learner to core elements of FrontPage 2002. The principles of designing and structuring a Web site are introduced, as well as, the procedures essential to creating both Web pages and Web sites. The organization and management of a Web site is covered as well as Task management. Features such as SharePoint Team Services and FrontPage Server extensions  more...

Introduction to Economics Series The Introduction to Economics Series includes the following courses: Economics: The Principles of Economics Economics: Basic Concepts in Microeconomics Economics: Products and Markets Economics: Foundations of Macroeconomics To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Principles of Marketing Series The Principles of Marketing Series includes the following courses: Principles of Marketing: Fundamentals of Marketing Principles of Marketing: Product Strategy Principles of Marketing: Distribution Strategy Principles of Marketing: Promotion Strategy Principles of Marketing: Pricing Strategy Principles of Marketing: Writing a Marketing Plan To review individual course descriptions,  more...

XML Building XML-Based Web Applications Part 1 Course Overview This is the first course in a five part series that presents the learner with a broad overview of XML before moving onto a detailed treatment of each aspect of XML in the subsequent courses within the curriculum. It aims to present XML within the context of its use as a solution to information processing challenges and its uses within commercial and business environments. This  more...

XML Building XML-Based Web Applications Part 1 Course Overview This is the first course in a five part series that presents the learner with a broad overview of XML before moving onto a detailed treatment of each aspect of XML in the subsequent courses within the curriculum. It aims to present XML within the context of its use as a solution to information processing challenges and its uses within commercial and business environments. This  more...

Balanced Scorecard Corporate Strategy The first course in the Balanced Scorecard series focuses on developing and formalizing strategy in an organization. This course explores why corporate strategy is important, the process of formalizing your corporate strategy, and aligning the organization to the strategy. Learn To: Identify the difference between strategic planning and operational efficiency. Identify the importance of  more...

Total Quality Management Series The Total Quality Management Series includes the following courses: Total Quality Management: Fundamentals Total Quality Management: Principles Total Quality Management: Implementation and Tools To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Time Management Developing a Plan Time Management: Developing a Plan helps students understand time management by helping them determine how they currently spend time, offering ways for them to spend time more efficiently. The program covers how to evaluate the use of time, how to identify goals and set priorities, and how to develop an overall time management plan. The program focuses on the Pareto principle and how it affects  more...

Moving from Technical Professional to Mgr Series Getting Started This course introduces the learner to some management fundamentals. Beginning with the requirements for IT success, the course outlines the roles of the IT manager as well as the skills required for effective management. It then teaches the principles of three types of management planning as well as the fundamentals of recruiting for new managers. Learn To: Identify key functional areas  more...

SAP R 3 Workflow Architecture The Computer Based Training course (CBT) SAP Business Workflow aims to provide an overview of the functionality and applications of the SAP Business Workflow System using the workflow scenario Notification of absence from Personnel Management as an example. Learn To a Basic Principles of Workflow. a Purpose of a Workflow System. a Working with SAPoffice. a SAP  more...

SAP R 3 PP Prod Order Processing Capacity Planning The course SAP R/3 PP: Production Order Processing and Capacity Planning provides an understanding of the production order processing within SAP R/3 MRP (Material Requirement Planning). It takes the learner through a whole production process and focuses on specific subjects of the process within each lesson. The course covers the whole range of Production Order, from creation to execution as well  more...

Customer Relationship Management CRM SAP Customer Relationship Management (CRM) - Overview introduces the trainee to the term Customer Relationship Management (CRM) and its objectives, as well as looking at the basic principles of SAP CRM and explaining what SAP CRM can be used for. Furthermore, the trainee will be introduced to the individual applications of CRM and their most important features. Learn To: o CRM and the SAP CRM  more...

mySAP com Workplace Overview mySAP.com Workplace Overview introduces the student to mySAP.com and the explains the role of the Workplace. It also shows the administrative system, which ensures that the Workplace functions are made available to the user. The Workplace unit takes a closer look at the Workplace concept, paying particular attention to roles, MiniApps, Customizing, and integrating component systems in the  more...

Database Technologies Relational Database Fundamentals The first of a two-part series, this course will introduce the learner to the fundamentals of relational databases and relational database design, including an in-depth look at data modeling and data design. This course will also cover the evolution of data access and the role that databases and associated enabling technologies play in today's corporate environments. Students should leave this  more...

WordPerfect Office 11 Quattro Pro 11 The Quattro Pro 11 course introduces the concept of notebooks and related worksheets. It also covers the basics of data entry, editing, and how to select data. Mathematical and logical functions as well as basic formatting principles are also covered. Finally, the learner explores print options available within Quattro Pro. Learn To Match elements of the Quattro  more...

Financial Management Inventory Costing Depreciation This course provides a basic understanding of the financial principles of inventory costing and the depreciation of fixed assets. Learn To: Identify key aspects of asset types. Identify key aspects governing the presentation of assets on a balance sheet. Identify elements of an income statement. Match inventory costing methods with their impact on the balance sheet and income  more...

Financial Statements Reading Analyzing an Annual Report Financial Statements: Reading and Analyzing an Annual Report teaches the student how to read and analyze an annual report and its notes of disclosure. The program details the characteristics, users, and components of annual reports and notes of disclosure that will help the student understand why it is important to create, analyze, and comprehend annual reports. Learn To •  more...

Economics The Principles of Economics In Economics: The Principles of Economics you will learn about some of the broad issues and concepts that make up the field of economics. Beginning with some basic definitions, the course builds to introduce economic systems and the concepts of scarcity and wants and how these impact economies. It also places some of its focus on the US economy in general and the Federal Reserve Bank in  more...

Economics Basic Concepts in Microeconomics Basic Concepts in Microeconomics builds on the general principles introduced in The Principles of Economics by introducing the learner to microeconomic concepts and issues. Such things as market behavior and decision-making, consumer choice and preference and the factors that motivate firms are covered across a range of informative lessons situated in real-life scenarios. Learn To  more...

Customer Relationship Mgt Fundamentals of CRM Customer Relationship Management: Fundamentals of CRM introduces the student to the benefits of creating customer loyalty, developing a market intelligence enterprise, and incorporating customer relationship management into your company. The program also details the three steps a company can take to create customer loyalty, the four marketing tiers, the four types of CRM, and the four steps of the  more...

Interviewing Skills Laws Governing the Interview Process In Interviewing Skills: Laws Governing the Interview Process, you will focus on laws that govern the interviewing process. You will learn how to comply with laws regarding employee interviewing and selection, including those treating Equal Employment Opportunity (EEO), pregnancy discrimination, disabilities, and immigration status. Finally, you will explore the provisions, guidelines, and terms  more...

Recruiting Retention Staffing Your Organization Recruiting and Retention: Staffing Your Organization offers the student an overview the benefits of forecasting human resource needs and using a job analysis to create a thorough job description. The program emphasizes the importance of the job description as a tool for the employment process that can help determine how a company identifies candidates, decides on a job source, and advertises job  more...

Six Sigma Managing Six Sigma Projects In Managing Six Sigma Projects you will learn This course teaches about management and team support structures for Six Sigma projects as well as some of the more advanced tools required by those engaged in the quality initiative. Finally, it offers help on implementing Six Sigma and on some leadership strategies for project champions. Learn To Identify effective  more...

Total Quality Management Principles In Total Quality Management Principles you will build on the fundamentals by examining the principles of customer satisfaction and quality teamwork. It teaches the importance of training and motivation, performance excellence and shared quality, as well as the first steps in implementing an improvement process. Learn To Recognize how to develop a customer needs  more...

Managing Performance Overcoming Performance Appraisal Challenges In Managing Performance: Overcoming Performance Appraisal Challenges, you will learn how to encourage regular communication, how to conduct a status meeting, and how to document ongoing communication. You will also learn how to respond to a defensive employee and how to resolve conflict in an appraisal discussion. In addition, you will learn about the laws governing the appraisal process, so you  more...

ISO 9001 2000 Overview of Standards In ISO 9001: 2000: Overview of Standards you will learn the fundamentals of the ISO system of standards. It examines quality management in general and ISO in particular, focusing on the history of ISO and how their standards are developed. It then teaches the initial steps an organization should take when seeking initial or upgraded certification from ISO. Learn To  more...

Digital Photography The Digital Photography course teaches the basic concepts of digital photography. It covers the principles for selecting a digital camera and how to take a good picture, as well as how to transfer the image from a digital camera to a computer. The course also covers scanners and image editing software. Organizing and archiving images and using online photo services are also topics included.  more...

Business Ethics Ethical Decision Making In Business Ethics: Ethical Decision Making, you will learn about ethical dilemmas in business and a decision making process for solving them. You will also learn barriers and consequences to consider when making ethical decisions and the process for blowing the whistle when unethical situations arise. Learn To Identify common influences in the decision-making  more...

Business Ethics Managerial Business Ethics In Business Ethics: Managerial Business Ethics, you will learn about common managerial ethical issues, as well as ways to proactively ensure ethicality in the workplace and address subordinates' ethical issues. You will also learn causes of unethical behavior, how to recognize unethical behavior, and how to end unethical behavior in the workplace. Learn To  more...

Business Ethics Organizational Ethics In Business Ethics: Organizational Ethics, you will learn about functional area ethics and organizational ethical principles, as well as steps for developing a code of ethics and executing an internal ethical audit. You will also learn the four categories of corporate social responsibility and steps you can follow when social responsibilities clash. Learn To  more...

Managing High Performers Defining Finding High Performers Managing High Performers: Defining and Finding High Performers, helps the learner to better identify high performers and, having recruited them, monitor and meet their needs. High performers must be motivated, and this course includes practical guidelines for establishing trust and building rapport with them. It also offers advice on how to successfully recruit high performers. Learn To  more...

HIPPA Security Awareness Part 1 Intro for End Users This course is designed for all health care, insurance, and Business Associate employees who have access to patient records, which are governed under the final Security Rule of HIPAA. This group includes, but is not limited to, admissions, billings and nursing, management, physicians, social workers, case managers and clerks. This course focuses on security issues for patients and their records as  more...

HIPPA Security Awareness Part 2 Security Safeguards for Practitioners This course is designed for all security managers, officers, and practitioners in the health care and insurance industries as well as managers whose organizations are Business Associates. It teaches the same basic principles of HIPAA but the emphasis now shifts from healthcare end users to those who manage and practice in the health care and insurance industries. Learn To  more...

Project Management Essentials Planning a Project Project Management Essentials: Planning a Project offers the student an overview of the information required to identify project participants, goals, objectives, activities, and constraints. The program details project activities, activity dependencies, and activity analysis. Learn To Identify a benefit of project planning. Identify  more...

Project Management Project Scheduling Budgeting Project Management Essentials: Project Scheduling and Budgeting offers the student an overview of the information required to develop a project schedule and budget. The program details types of network diagrams, Gantt charts, CPM scheduling, and activity duration compression. In addition, the program details actions for optimizing project activities and factors that influence cost estimating.  more...

Project Management Essentials Controlling Closing a Project Project Management Essentials: Controlling and Closing a Project offers the student an overview of the information required to control project changes, measure project performance, and use project performance reports. The program details steps for accommodating change, actions for controlling the project schedule and budget, and steps for closing a project. Learn To  more...

Team Participation Resolving Conflict in Teams In Team Participation: Resolving Conflict in Teams, participants develop an understanding of the nature of team conflict and an awareness of different conflict resolution styles. Using the program's eight-step process for resolving conflict, they are able avoid many of conflict's negative consequences and maximize its real benefits. Learn To Differentiate between  more...

Principles of Marketing Distribution Strategy Principles of Marketing: Distribution Strategy offers the student an overview of the information required to identify types of distribution channels, select appropriate distribution partners, and develop an efficient distribution system. The program details the steps for selecting suitable distribution channel partners, the goals your distribution strategy should achieve, and the process to manage  more...

Principles of Marketing Promotion Strategy Principles of Marketing: Promotion Strategy offers the student an overview of the information required to identify the elements of the promotional mix, determine appropriate promotional objectives, and select the advertising types and public relations tools to implement. The program details the procedures for creating an advertising campaign, the types of promotional strategies, and the steps of  more...

Principles of Marketing Pricing Strategy Principles of Marketing: Pricing Strategy offers the student an overview of the information required to identify the role pricing plays in the marketing mix, to select appropriate objectives for pricing strategies, and to choose common methods to determine pricing. In addition, the program details the issues to consider when establishing a pricing strategy, the legal constraints that can affect  more...

Principles of Marketing Writing a Marketing Plan Principles of Marketing: Writing a Marketing Plan offers the student an overview of the elements of a marketing plan, covers the processes used to develop marketing objectives and strategies, and covers how to create a marketing plan. The program also details how to write, present, execute, and evaluate a marketing plan. Learn To Determine your product's market  more...

CIW Internetworking Professional Part 1 TCP IP Fundamentals Course Overview This is the first course in a five part series that presents students with a broad overview of TCP/IP network technology. This course will provide students an outline of the infrastructure of the Internet and the place of TCP/IP within this infrastructure. It will describe the features of TCP/IP architecture and Internet addressing, and cover the techniques for troubleshooting  more...

CIW Internetworking Professional Part 3 TCP IP Functions Services Course Overview This is the third course in a five part series that will teach students about TCP/IP functions and services. This course will cover Internet addressing, including the domain name system. It will also cover the interaction between Unix and DNS and Windows 2000 and DNS. In addition, this course covers the BOOTstrap (BOOTP) and DHCP (DHCP) protocols, routing principles and  more...

CCNT Basic Data Communications v6 0 Part 2 This course teaches students about networks and transmission principles. The networks section teaches about local area networks (LANs), wide-area networks (WANs), hierarchical WANs, and LAN components. This section also teaches about system network architecture (SNA), and TCP/IP. The Transmission Principles section teaches about data protocols, DTE to DCE interface standards, and transmission  more...

e-Business Part 3 Choosing Tools Technologies The third course in the e-Business curriculum focuses on the tools, languages and technologies that help drive the e-Business infrastructure. It also covers the strengths and weaknesses of each tool, language and technology. It also covers higher-level software and hardware choices such as web browsers, web servers, web application servers and web enabled databases. Learn To: a Identify  more...

E-Business Part 4 Securing Your Infrastructure The fourth course in the e-Business curriculum examines the security risks and requirements of an e-Business environment e.g. viruses and hoaxes etc. It covers the inherent lack of Internet security and goes on to cover creating security strategies and policies. It also covers security schemas and tools. It also explains the role of cryptology and cryptographic tools. It introduces client and  more...

E-Business part 5 Understanding the Applications This course covers search engines and portals, on-line shopping and resource management software. It also covers Enterprise resource planning and interactive communication software. Learn To: a Identify ways of searching for information on the Internet. a Identify the types of search engines. a Identify ways to optimize search techniques. a Identify the factors  more...

E-Business Part 6 Working with Employees This course covers establishing acceptable use policies, email etiquette, company-employee communication and employee-employee communication. Finally, it needs to cover guidelines for building the Intranet and establishing document sharing. Learn To: a Identify the key issues involved in establishing effective communication within an organization. a Identify the guidelines for  more...

Principles of Marketing Product Strategy Principles of Marketing: Product Strategy offers the student an overview of the information required to classify consumer and business products, create and promote brand equity, and implement new product development strategies. The program details the functions and objectives of packaging and labeling strategies, the stages of the consumer adoption process, and the four product development  more...

Windows Server 2003 Planning Network Infrastructure Part 4 This is the fourth course in a four-course curriculum that prepares the learner for Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The course covers the following areas - security implementation, security strategy, managing server availability, managing disaster recover, monitoring performance, and the general principles of planning network  more...

Windows Server 2003 Planning Network Infrastructure Part 4 This is the fourth course in a four-course curriculum that prepares the learner for Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The course covers the following areas - security implementation, security strategy, managing server availability, managing disaster recover, monitoring performance, and the general principles of planning network  more...

Supply Chain Management Series The Supply Chain Management Series includes the following courses: Supply Chain Management: Principles and Concepts Supply Chain Management: Building a Sustained Competitive Advantage Supply Chain Management: Using Models To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Supply Chain Management Principles and Concepts This course provides an understanding of the fundamentals supporting SCM, the Maturity Model: Pre-supply chain to level, and overcoming the difficult transition from Level 2 to Level 3. Learn To: Define concepts related to supply chain management (SCM). Identify drawbacks of the traditional supply chain. Identify obstacles in supply chain optimization (SCO). Identify the steps  more...

Supply Chain Management Building a Sustained Competitive Advantage This course provides the learner with an understanding of utilizing collaboration and technology to maximize the effect of supply chain processing. Product design and product life cycle management as elements of the improvement effort, and performance measures and metrics. Models for improving all major processes within a supply chain, and extensive case examples to validate the principles and  more...