From Dale Carnegie Training of NE Ohio
Leadership Training for Managers 




Now that you are in charge, are you shocked to learn that all the rules have changed? Contradiction and
Chaos have replaced
Command and
Control. Employees are not told what to do anymore. Now, you influence their choices and assist them in reaching goals. You do not direct; you win the team over to your point of view. You do not dictate; you inspire!
The business world has changed! Management was
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