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From 123-CBT Computer Based Training
Using Voice of the Customer in Six Sigma on-line e-learning cbt (computer based)cd rom Using Voice of the Customer in Six Sigma ASQ Six Sigma Black Belt (SSBB) Customers are at the heart of all Six Sigma initiatives, and this focus on customers is what makes Six Sigma an outstanding organizational performance improvement program. The voice of the customer (VOC) is a Six Sigma strategy used to capture requirements and feedback from the customer and to meet their requirements.  more...
Data Collection and Measurement in Six Sigma on-line e-learning cbt (computer based)cd rom Data Collection and Measurement in Six Sigma ASQ Six Sigma Black Belt (SSBB) An organization's success depends upon how it delivers on its processes. Before Black Belts can begin to improve an organization's processes, they must measure those processes with the appropriate data. The crucial steps of data collection and measurement precede process improvement in any Six Sigma initiative.  more...
Data Classification and Collection in Six Sigma on-line e-learning cbt (computer based)cd rom Data Classification and Collection in Six Sigma ASQ Six Sigma Green Belt (SSGB) "Measure what is measurable, and make measurable what is not so" said Galileo Galilei, the famous Italian physicist, mathematician, astronomer, and philosopher. Measuring the key characteristics in your current processes is a very significant step in any Six Sigma improvement journey. As such, sample data from  more...
From Online Training Directory
Six Sigma Green Belt Personal Training Library on-line e-learning cbt (computer based) Six Sigma Green Belt Library gives one learner access to four core Green Belt courses: Six Sigma Start-Up, SPC Workout, DMAIC Problem-Solving, and Mistake-Proof It! The Green Belt Library is a prerequisite to the Black Belt Library. Many organizations use our courseware for their yellow belt, green belt, and black belt programs handling the project components internally on real life (versus  more...
From 123-CBT Computer Based Training
Using Data as a Technical Professional Consultant on-line e-learning cbt (computer based) As a technical professional, you may have relied on reports from subordinates or your own observations and research for information. While the information garnered in these ways is still useful, in your role as an internal consultant, you may have to develop surveys or conduct interviews with individuals or groups in order to quickly collect the data pertinent to your current project. In addition,  more...
Advanced Six Sigma The Measure Analysis Phases of DMAIC on-line e-learning cbt (computer based)cd rom The Measure and Analysis phase in the DMAIC model of Six Sigma implementation helps practitioners set standards for performance and quality. Subsequently, these metrics are studied to understand the issues and the causes that deter conformity to the specified standard. This in turn facilitates both preventive and corrective action. Learn To: Understand the role of data in the  more...
SQL Server 7 0 Designing Implementing Data Warehouses - Part 1 on-line e-learning cbt (computer based)cd rom Course Overview This is the first course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. At the completion of this course, students will learn to identify the characteristics of different decision support systems and components and tools used in data warehousing;  more...
Moving from Technical Professional to Mgr Series Getting Started on-line e-learning cbt (computer based)cd rom This course introduces the learner to some management fundamentals. Beginning with the requirements for IT success, the course outlines the roles of the IT manager as well as the skills required for effective management. It then teaches the principles of three types of management planning as well as the fundamentals of recruiting for new managers. Learn To: Identify key functional areas  more...
Six Sigma DMAIC Measuring the Process on-line e-learning cbt (computer based) Would you use your thumb and forefinger to measure how much carpet you need to buy for a new room in your house? By the same token, do you have the right tools for measuring a process in your organization that just isn't working? "Six Sigma DMAIC: Measuring the Process," provides Six Sigma Green Belts and team members with techniques for precisely pinpointing the source of problems--and precisely  more...
From Serebra Learning Corporation
Identifying Your Customer s Expectations on-line e-learning cbt (computer based) Customers have expectations of all the companies with which they transact business. These expectations may be predominantly unspoken but, all the same, they have a strong influence on how your company, its employees, products, and services are perceived. In the first lesson of this course, you'll be shown what characteristics customers want to see demonstrated, what external influences generate  more...
Collecting and Summarizing Data on-line e-learning cbt (computer based) The Six Sigma DMAIC system is a roadmap that shows the way to process and performance improvement. The second phase in the roadmap, the Measure phase, provides a methodology and tools for establishing a baseline of current processes. This baseline is your starting point for process improvement. A critical part of establishing baselines is collecting data that will enable you to learn the current  more...
Six Sigma DMAIC Measuring the Process on-line e-learning cbt (computer based) Would you use your thumb and forefinger to measure how much carpet you need to buy for a new room in your house? By the same token, do you have the right tools for measuring a process in your organization that just isn't working? "Six Sigma DMAIC: Measuring the Process," provides Six Sigma Green Belts and team members with techniques for precisely pinpointing the source of problems--and precisely  more...
From LearningMeasure.com
QC Tools - Check Sheets on-line e-learning cbt (computer based) A check sheet is a tool to collect data associated with the process. It is one of the seven basic quality control tools defined by Ishikawa. The data collected from a check sheet is often used as input into other quality tools. This is one of eight courses on the subject.  more...
From Technology Ed
Design of Experiments DOE on-line e-learning cbt (computer based)self directed Design of experiments (DOE) is a systematic, rigorous approach to engineering problem-solving that applies principles and techniques at the data collection stage so as to ensure the generation of valid, defensible, and supportable engineering conclusions. In addition, all of this is carried out under the constraint of a minimal expenditure of engineering runs, time, and money. Design of  more...
From Knowledge Matters LLC
Certified Coding Associate on-line e-learning cbt (computer based)group study and discussioncoursewareself directedbookcomputer labIDC9 and CPT Resource books Course Number CE-1121 Based upon patient data, the Certified Coding Associate assigns medical codes for submittal to insurance companies or the Federal Government for payment, data collection, research, billing and quality improvement. Troy University offers you the most effective way to become a Certified Coding Associate in the growing healthcare industry. TROY's course for Certified Coding  more...
From PDHengineer. com-Decatur Professional Development, LLC
An Introduction to the Facilities Planning Process Area Development Plans on-line e-learning cbt (computer based) Overview Facilities planning is an essential step in development of land for commercial, industrial, residential and public agency uses. In this course, you will learn how to prepare one of the key elements in the facilities planning process: Area Development Plans (ADP). You will learn the three phases to go through in preparing an ADP, and the data collection, analysis, evaluation and decision  more...
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