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From 123-CBT Computer Based Training
Customer Relationship Mgt eCRM

...Health Care division, and the three of you are meeting to decide whether to incorporate MSI into Icon's overall eCRM efforts. As Icon's Chief Operating Officer, is it your responsibility to identify the advantages, features, and disadvantages of eCRM in order to ensure that your team will make an informed decision. Unit 2: eCRM Automation (0.5 - 1 hour) Identify eCRM
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Customer Relationship Mgt eCRM
Recruiting Retention Internet Recruiting

...ng is right for your organization. Decide whether or not Internet recruiting is right for your organization. Sequence the steps to prepare for using the Internet to recruit. Follow steps to prepare for Internet recruiting. Simulation Overview: In this simulation, you will meet with
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Decision Making Problem Solving Decision Making Fundamentals

Decision Making & Problem Solving: Decision Making Fundamentals teaches you a variety of decision making techniques. You will develop the skills that are necessary to make important decisions with various people and ensure the results of your decisions. Learn To Devise objectives given the background information. Establish
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Business Ethics Organizational Ethics

...be available in the timeframe Icon had promised. You must decide whether to announce this to the public, thereby losing or deferring sales, or pre-sell the units anyway and deal with potentially dissatisfied customers when the product cannot be delivered. Unit 2: Overcoming Organizational Ethical Dilemmas (0.5 - 1 hour) Identify the steps in creating a corporate code
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From Serebra Learning Corporation
Pricing for Profitability
Nothing can be more harmful to the success of your new product or service than incorrect pricing and other financial projections In this course, you will not only learn how to gather pertinent revenue and expense information to help you price your product, but also how to determine your objectives and policies to correctly position your product in its market niche. You'll examine three methods and
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Analyzing Process Capability
Process capability is determined by a range of variables including people, machines, materials and measurements. The cumulative result must be quantified numerically to determine current performance and project future potential. To do so requires a knowledge of control limits, specification limits, capability indices, and the difference between short- and long-term variability. This course teaches
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Web Development Process
In this WestNet e-Learning module, we show how Web developers can benefit by applying formal software engineering processes to site projects. Many Web developers are still learning the lesson that the softwaredevelopment community learned 20 years ago: process pays. It pays in shorter schedules, better designs, and higher user satisfaction.
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Managing People : Planning a Meeting


Meetings are opportunities: to share information, exchange ideas and contribute to decisions. They're excellent vehicles for building teams, gaining commitment and encouraging participation but only when they're properly planned and executed by everyone involved. This course looks at how to make the most of every business meeting through planning and preparation. It will help you decide whether
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Managing People : Selecting a Coaching Candidate


If you're a manager, .... or a specialist .... or just good at your job, the chances are that at some time, you'll be called on to give your colleagues a helping hand, to pass on your skills .... to become a coach. This course will show you how to improve the results of the people you work with through effective coaching. You may have someone in mind that you want to coach. In this course you'll
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Managing People : Reviewing a Coaching Experience


If you're a manager, .... or a specialist .... or just good at your job, the chances are that at some time, you'll be called on to give your colleagues a helping hand, to pass on your skills .... to become a coach. This course will show you how to improve the results of the people you work with through effective coaching. If you have recently coached a person the experience may have been positive
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From Solar Energy International
Introduction to Renewable Energy - FREE Online Course



... know renewable energy in its many forms - helping you to decide whether solar, wind or other technologies are right for you.
This course also serves as an introduction to Solar Energy Internationala s Online Campus. It is made up of ten lessons, each containing readings, exercizes, a quiz and an open discussion forum. Your work will be saved as you go and you can return to it later
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