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Define Training Seminars and Classes

From Simons-White & Associates, Inc.

Beyond Customer Satisfaction To Customer Value

Course Description: This workshop is designed to create an awareness of the concepts of customer value. The course will lay the groundwork for the basic skills that are necessary for creating a customer centered culture at the workplace. Course Objectives: Upon completion of this program, you will be able to: Outline the Value of Customer Service & Satisfaction Draft a personal Vision more...

Business Operating System (BOS) Overview

...ortuguese Course Objectives: Participant will be able to define the process required to establish performance metrics, describe the eight steps required to ensure that the BOS system functions properly and describe the tools required to support the Business Operating System. They will also be able to quickly interpret performance data and determine if goals are being met. Who Should attend more...

Mistake Proofing

... By the end of the course participants will be able to: Define mistake proofing and why we need it. Apply mistake proofing to current problems List Major types of errors and their causes Differentiate between different types of inspection Outline the different phases of product development and when mistake proofing should be addressed Outline the levels of Mistake Proofing Discuss more...

From Learning Technologies, Inc.

On Course to Excellence - Sailing Business Simulation

...our team sets foot on the boat(s), they are challenged to define their objectives and to leverage their experience. With minimal training, they must quickly develop a plan. It's now time to get the boat underway and learn to work together to navigate through a variety of challenges. The group learns to read environmental indicators that are critical to success, plot their course, and develop more...

From Gucons

SAP SD Training in Hyderabad wwwguconscom From price quotes to invoicing and payment, sales and distribution helps you complete your entire sales cycle with many tools and capabilities like Quotation which allows you to automatically issue a price quote to customers, measure gross profit for the quotation, update stock levels, and report the customer's current balance more...

SAP Training in Hyderabad - FICO Course ...esses. For example: Chart of accounts which allows you to define all accounts and their hierarchical relationships. Journal entries allow you to enter or find manual journal entries and automatically allocate each transaction to a project or profit center. Controlling module represents the company's flow of cost and revenue. It is a management instrument for organizational decisions. It too more...

From LodeStar Institute

Lean Six Sigma Yellow Belt Training

The course is a Six Sigma team member training and highlights the basics of Lean Six Sigma and is targeted to a wide audience of team members who need familiarity with the overall process and the basic process improvement tools. It is designed to provide a broad understanding of the Lean Six Sigma improvement methodology, concepts, and language, along with a complete toolbox of basic process more...

From Nursing Unlimited Incorporated

HIV/AIDS/OSHA TB for the Healthcare Workers

...utions and its application in the health care arena * Define potentially infectious materials * Describe personal protective equipment used in health care * Describe an exposure control plan * List the symptoms of TB * Describe isolation measures for the infected client * List three drugs commonly used in HIV * Describe modes of transmission of HIV Who Should more...

Pediatric Advanced Life Support (PALS) Courses ...define your role in a pediatric setting by enrolling in PALS. Pediatrics is an important and continually growing area in the specialized world of medicine today. This 16 hour course is approved by and meets the behavioral objectives of the American Heart Association and the American Academy of Pediatrics. It will provide up-to-date and essential knowledge necessary for the assessment, more...

From KnowledgeWoods Consulting Pvt. Ltd.

Microsoft Project Training

...project - Optimally Use Microsoft Project 2007 - How to DEFINE THE SPECIAL CONDITIONS that govern the scheduling of tasks in Microsoft Project, including specific deadlines and sequencing requirements for the tasks. - How to ESTABLISH Resource Costs & Task Costs, thereby assisting in Project Budgeting - Stay in Control during Project Execution - Modify built in reports to suit specific more...

Managing Projects using Microsoft Project 2003/2007

...e project - Optimally Use Microsoft Project 2007 - How to DEFINE THE SPECIAL CONDITIONS that govern the scheduling of tasks in Microsoft Project, including specific deadlines and sequencing requirements for the tasks. - How to ESTABLISH Resource Costs & Task Costs, thereby assisting in Project Budgeting - Stay in Control during Project Execution - Modify built in reports to suit specific needs more...

From XChange Training UK

Cascading Style Sheets - One Day Introduction Training Course

... web pages than can be achieved using basic HTML. You can define a style for each HTML tag and apply it to individual web pages (embedded styles), localised parts of your page (inline style) or for the entire site itself (external style sheets). With the latter, simple modifications to your style result in those changes globally updating all pages linked to your style sheet. CSS was updated in more...

HTML and CSS - Two Day Introduction Training Course ... web pages than can be achieved using basic HTML. You can define a style for each HTML tag and apply it to individual web pages (embedded styles), localised parts of your page (inline style) or for the entire site itself (external style sheets). With the latter, simple modifications to your style result in those changes globally updating all pages linked to your style sheet. CSS was updated in more...

From HBF Networks

Cisco Unified Voice Portal Implementation

...onfigure the CVP VoiceXML Solution for Unified CVP. * Define and discuss security and reporting as it relates to a Unified CVP Solution. * Define High Availability (HA) solutions including Diagnostics and Troubleshooting as it relates to a Unified CVP Comprehensive solution with Unified ICME. Course Outline 1. Course Introduction 2. Unified CVP Technical Overview 3. Unified more...

CISCO CALLMANAGER MCS BOOTCAMP

...r components Lab 9: Configuring CallManager Redundancy Define device pools Define regions and redundancy groups Administration and Basic Troubleshooting Lab 10: Performing Basic Troubleshooting Basic techniques to isolate problems Performance Monitor Event Viewer 11: Failure Testing Create multiple server failures Monitor changeover of phones to redundant server Lab more...

From Technology Ed

Leading Teams

...orming, successful teams Develop clear and common goals Define team leader roles and responsibilities Choose which leadership styles are appropriate for each phase of group development Apply collaborative problem-solving and decision-making techniques Make the most of different styles of behavior Evaluate team/group performance Recommended Prerequisites No previous experience or more...

From Focus on Training

ISEB Foundation - Software Testing

This course will enable delegates to: - Manage, plan and prepare rigorous, formal, visible and repeatable tests - Apply different testing approaches (black box, white box, static and dynamic) to all stages of software development - Prepare test plans, strategy, specifications, procedures and controls to provide a structured approach to testing - Identify what is involved in acceptance testing, more...

ITIL Foundation - Service Mgt v3

... business value for each phase of the Service Lifecycle - Define key ITIL terminology - Understand how key ITIL processes contribute to the Service Lifecycle - Explain the role, objectives, organisational structures, staffing and metrics of the Service Desk function - Account for the range of Service Management roles - List generic requiremnets for a set of Service Management technologies and more...

From Advanced Concepts

Linux + ...z drives, or sound cards. Performance-Based Objectives Define and identify origins, benefits, drawbacks, and uses of the Linux operating system. Log in and enter commands on your Linux system. Properly shut down and restart your Linux workstation and use LILO to start your Linux workstation. Create and configure users and groups. Manage the filesystem. Manage rights to files and more...

Project Management ...urse, students will be able to: initiate a project. define project scope. develop schedule and cost performance baselines for a project. plan project quality, staffing, and communications. analyze project risks. define project procurement requirements. execute the project. control the project. close the project. Course Content Lesson 1: Initiating a Project Topic 1A: more...

From Harlequin Solutions.

Cascading Style Sheets

CSS allows developers to control the style and layout of multiple Web pages all at once. Define a style for each HTML element and apply it to multiple Web pages. All elements are updated automatically. more...

From Mullan Training

Introduction To MS Access

...acility (By Selection, By Form, Advanced Filter/ Sort) Define Relationships - Establish Relationships (One-Many, One-One) - Enforce Referential Integrity - Cascade Update/ Delete Related Fields Forms - Why To Use The Form To Input Data - Create With And Without The Wizard - Form Types - MultiTable, Columnar, Justified, SubForms - Move Labels And Fields Around The Form (Together And As more...

Introduction to MS Project

...y using Microsoft Project. You will also: Be able to define, schedule and monitor tasks using a variety of tools and views. Use project to help manage resources and costs; to set plans, deadlines and schedules Be able to track your project and create and print Gantt charts and reports Work with subtasks in an outline form Link tasks effectively Work with time constraints more...

From Last Minute Training

Simply Accounting - Level 1 Simply Accounting provides an entry-level, fully integrated graphical accounting system for small enterprises. In this beginner's course, you will learn how to set up the system and define company options. Level 1 Topics Include: * Overview of Simply Accounting * Company setup * Navigating through the program and accessing help * General ledger chart of more...

From Honig IdeaGuides

Finding the Solution Problem Solving and Decision Making

Learn the tools and processes to find the right solutions to most any problem or situation. Finding the Solution is a highly interactive and memorable training workshop. The participants will learn specific tools for solving problems by doing...by solving problems. They will learn how to find solutions using 4 steps: Focusing - Define, prioritize, focus and analyze problems. Idea more...

From Last Minute Training

System Manager - Report Writer ...ccpac for Windows system. In this course you learn how to define Common Services, and setup up Administrative Services Topics Include: * Creating and activating new company databases * Navigating around the Sage Accpac for Windows program * Using the SmartFinder * Activating other installed modules * Activating the Common Services and more...

Excel Datalist Management Upon completion of the course, participants will be able to accomplish the following: * Add, edit, search for, and delete records in a data list using a form, as well as look up data * Sort records in a data list using a variety of methods * Filter data in a list using a variety of methods, as well as work with filtered data * Create and work with subtotalled lists, as well as use more...

Building Cross Functional Teams for Personal and Team Excellence Participants who complete this workshop will: Learn the nature of a team and its purpose. Define the team's mission and objectives, while identifying procedures that support the team's goal. Work with others from different disciplines to build mutual esteem and trust. Explore clarity and problem solving tools including, Goal Setting, more...

SQL Fundamentals of Querying ...l completion of this course, students will be able to: * Define what a relational database is and identify some uses for the SQL language. * Recognize proper syntax for an SQL statement. * Use aggregate functions, column aliases, and mathematical expressions in a query statement. * Use the WHERE clause to select specific rows of information from a database. * Search for specific character more...

From MotivatedMinds, Inc

Appreciative Team Building Appreciative Inquiry (AI) is a strength-based process used to generate positive, sustainable change in organizations, teams, and individuals. Appreciative Team Building is a 1-day workshop that helps teams define their best team experiences and use that as a model for team development. Through dialogue and a series of exercises, teams envision their potential and develop actionable plans to more...

The Genius Inside Coaching Program

The Genius Inside Coaching Program The Path to Your Natural Power a This program helped me refine my a Inner Gamea which gave me clarity, focus and higher levels of confidence. Proper coordination of my talents allowed me to take some big leaps - I now have an incredible job where my strengths are highly valued and provides a passionate life that Ia m energized about every day." more...

From WinProTech Pvt. Ltd.

Business Analysis Training Program

...derstand the project scope and Facilitation skills during define and scope of the project. Understand the requirement elicitation techniques and requirement management tools for collecting and tracking user requirements information during gather requirements Understand the Software Development Life cycle (SDLC) and document the requirements using textual templates, appropriate modeling more...

From Ascend Training

HTML Web Development and Dreamweaver 8

...dressing creative issues: What makes a good websiteHow to define an SGML application & what are the benefitsCreating documents that are Platform Independent HTML Document tags: HEAD, TITLE, BODY, Comment TagsHeadings, Paragraphs, Line Breaks, Blockquotes and lists. Anchoring with HREF, or Hypertext REFerence Using Dreamweaver CSS styles instead of HTML tags more...

From Pierson Requirements Group

Practical Project Management ...effective project manager and what skills are required - Define the project vision and scope - Conduct the software selection process - Create and manage an effective project plan - Assess and manage project risks - Create and manage an effective project budget - Build and manage an effective team - Manage the project communication process - Understand the importance of Quality more...

From Affinity IT Training, LLC

Simple Object Access Protocol SOAP

...SOAP messages over HTTP. The HTTP-SOAP Transport Protocol defines an XML-based message envelope to describe what is in the message and how to process it. SOAP includes XML-based encoding rules to express instances of application-defined data types within the message, and define an XML-based convention for representing the request to the remote service and the resulting response. This course more...

From Resolutions Training & Consulting

Dreamweaver CS3 Advanced

...on bars; Use Libraries to manage repeating site elements; Define keyword, description, and other meta tags in order to make your site visible to search engines; Create CSS Styles to streamline text formatting within a page, and create External Style Sheets to allow formatting information to be used throughout a site; Create and manage Layers; Use the History panel to simplify repetitive tasks; more...

Dreamweaver CS3 Intermediate

...on bars; Use Libraries to manage repeating site elements; Define Keyword, Description, and other Meta tags in order to make your site visible to search engines; Create CSS Styles to streamline text formatting within a page, and create External Style Sheets to allow formatting information to be used throughout a site; Create and manage Layers; Use the History panel to simplify repetitive tasks; more...

Migrating to InDesign

This course is designed to make the transition from QuarkXPress or Adobe PageMaker to Adobe InDesign effortless and effective. Our course content focuses on the similarities between the applications, and also highlights the many enhancements and features available in InDesign. Convert QuarkXPress/PageMaker Files; utilize InDesign s Layout options including Master Pages, Spreads, Automatic Page more...

InDesign CS3 Introduction

...t; reflow text threads; and change the number of columns; Define colors and swatches and apply them to fills and strokes of frames and text; Apply character formatting; apply paragraph formatting; create Styles to streamline formatting; Text inset spacing; Place and manipulate graphics; Control text wrap around graphics; Create and manage Layers; Apply transparency effects and work with more...

From Knowledge Train

Fundamentals of Project Management

...bles students to: * identify project objectives * define work * write a project plan * monitor progress and take corrective actions * effectively manage risks to the project * effectively manage changes to the project * and be familiar with using key project management techniques such as critical path analysis, work breakdown structures, scheduling, risk management, more...

From vAnzwer Technologies

DB2 9.1 Administration on Unix, Linux and Windows

This course is designed to teach you how to perform database administration tasks using DB2 9. These tasks include creating DB2 instances, creating and populating databases, and using logical design to support concurrency and recovery requirements. Please contact vijay@vanzwer.com for further queries. After completing this course, you should be able to: * Administer a DB2 database system using more...

Websphere Process Server and Business Integration using WID

...ata Objects (SDO) data model. SDO business objects can be defined, transformed, routed, and mediated using SCA components. WebSphere adapters supply connectivity to back-end enterprise information systems (EIS). With WebSphere Process Server, business integration applications may define business logic and processes based on Web Services Business Process Execution Language (WS-BPEL), human more...

From Terra Firma Asia Sdn Bhd

CERTIFIED GLOBAL SUPPLY CHAIN BLACK BELT (CGSC BB) ...heir personal and professional education. Objectives Define integrated supply chain management, its components, and how they are interrelated. Develop an understanding of how to manage the interaction of business functions across companies in the supply chain. Understand the impact of demand on the supply chain and the considerable competitive advantages that can result from more...

From Lumenbrite Training

Dreamweaver CS3 CSS Level 1

Learn new techniques, industry standards and the best practices when using Cascading Style Sheets. Learn from Adobe Certified Instructors how to create beautiful new sites or modify existing sites to comply with standards across browsers in this two-day hands-on training. CSS is a breakthrough in Web design because it allows designers/developers to control the style and layout of multiple web more...

From Requirements Solutions Group

How to Gather and Define Business System Requirements

... core techniques, methods and tricks to help the business define requirements using methods that will generate clear, unambiguous, understandable and verifiable requirements. Most requirements start with language and to create "good Requirements" you must know and use the "language and techniques" of Requirements Definition. This course covers three major areas of gathering (eliciting) more...

From Meirc Training and Consulting

Neuro Linguistic Programming NLP Strategies for Excellence at Work and Life

'This program is designed for Managers, supervisors and professionals who wish to understand NLP, its use and how it relates to their work. This program is worth 25 NASBA CPE?s.Define and understand Neuro Linguistic Programming NLP and its relevance at work.Identify their preferred thinking patterns and filters.Apply sensory specific language in their day-to-day interactions with others.Use more...

Meirc NLP Training Dubai Neuro Linguistic Programming : Strategies for Excellence at Work & Life

Objectives: By the end of the nlp training program, participants will be able to: Define and understand Neuro Linguistic Programming (NLP) and its relevance at work. Identify their preferred thinking patterns and filters. Apply sensory specific language in their day-to-day interactions with others. Use modeling techniques to improve their skills. Use NLP in leading and coaching others. more...

Neuro Linguistic Programming NLP Strategies for Excellence at Work and Life

NLP Training Dubai: Neuro Linguistic Programming: Strategies for Excellence at Work & Life

...By the end of the program, participants will be able to: Define and understand Neuro Linguistic Programming NLP and its relevance at work. Identify their preferred thinking patterns and filters. Apply sensory specific language in their day-to-day interactions with others. Use modeling techniques to improve their skills. Use NLP in leading and coaching others. This Program is designed for: more...

Neuro Linguistic Programming NLP Strategies for Excellence at Work and Life

HR KPIs Measuring the Effectiveness of Human Resources

... of the HR function. This program is worth 25 NASBA CPE?s.Define metrics and the role they play in measuring the effectiveness of Human Resources. Differentiate between hard and soft metrics in human resources. List and calculate the world class benchmarks which should be used in measuring the effectiveness of recruitment and selection, training and development, compensation and benefits, more...

Leadership Training: The Leadership Excellence Program

This program is designed for Senior and middle managers who are in leadership positions and who are accountable for achieving results through others and via major change initiatives. This program is worth 50 NASBA CPEs. Examine the highlights of major leadership research. Use self assessments to determine their own styles in terms of leadership and power. Demonstrate a clear understanding more...

Evaluating Training From Reaction to ROI ...om this program. This program is worth 25 NASBA CPE?s. Define the purpose of evaluation at each of the four established evaluation levels. Write comprehensive instructional learning objectives and link them to the different evaluation levels. Select appropriate data collection methods for each of the evaluation levels. List ways to improve transfer of skills from the workshop to the more...

Developing and Implementing the Business Plan ' This program is designed for Department heads, sales managers, marketing managers, senior managers and others who need to develop their business planning and control skills. This program is worth 15 NASBA CPE?s. Appreciate the critical importance of a well thought-out business plan for the success of the organization. Analyze the business environment and define the most appropriate goals more...

Strategic Thinking and Planning ' This program is designed for All managers and staff who are involved in influencing, formulating or supporting the long term planning and strategy of their department and/or organization, as well as those who are responsible for linking, measuring and improving the performance of others. This program is worth 25 NASBA CPE?s. Define the strategic planning and control process and its main more...

Materials and Supply Chain Management ...ials management. This program is worth 25 NASBA CPE?s. Define the objectives and functions of materials management (purchasing, stock control, stores and physical distribution) and how they relate to each other. Present and discuss the specifications needed for each of the materials management functions in order to optimize the usage of personnel, facilities and capital. Use the right more...

Six Sigma Fundamentals ' This program is designed for Managers, supervisors and professionals who wish to understand Six Sigma, its use and how it relates to work and business improvement. This program is worth 25 NASBA CPE?s. Define and understand Six Sigma and why it is necessary to sustain business improvement. Understand and apply the DMAIC problem solving method. Understand the role of Six Sigma in more...

Advanced Human Resources Management ... the HR function. This program is worth 25 NASBA CPE?s. Define human resources and its main functions. Define the link between business strategies and Human Resources. Learn the reasons behind employee turnover and the main tools and techniques for improving employee job satisfaction and retention. Evaluate the results of Training and Development through the use of Key Performance more...

Recruitment Interviewing and Selection Skills ...tion interviews. This program is worth 25 NASBA CPE?s. Define recruitment, list its main steps and learn the best methods for attracting qualified candidates. Learn the various techniques used for short listing and assessing candidates and the reliability and validity of each. Learn the main types of selection interviews and when and how to use each. Prepare and conduct a probing more...

Certified Compensation and Benefits Professionals ...d benefits field. This program is worth 25 NASBA CPE?s. Define and clearly understand the importance of compensation to the overall aims of human resources management. Examine and comment on the benefits of job evaluation to an organization?s compensation programs and choose an appropriate system. Understand regional compensation practice. List the principle steps in designing a more...

Competency-based Human Resources Management ...ining employees. This program is worth 25 NASBA CPE?s. Define competencies, their history and the important role they play in Human Resources and the organization. Analyze the main components of a competency, the differences between each and their relevance to HR processes. Learn where competencies come from and apply the main steps in designing competency frameworks and models. more...

HR KPIs Measuring the Effectiveness of Human Resources ...the HR function. This program is worth 25 NASBA CPE?s. Define metrics and the role they play in measuring the effectiveness of Human Resources. Differentiate between hard and soft metrics in human resources. List and calculate the world class benchmarks which should be used in measuring the effectiveness of recruitment and selection, training and development, compensation and more...

Nationalization Attracting and Retaining Nationals ' This program is designed for All those responsible for recruiting, selecting and/or confirming nationals. This program is worth 15 NASBA CPE?s. Determine the main sources for attracting and hiring nationals in the region. Define the recruitment and selection processes best used for selecting nationals. List the main criteria best used for assessing nationals. Design an induction more...

Certified HR Manager ...ng the program. This program is worth 25 NASBA CPE?s. Define human resources and list its main functions and responsibilities. Align the HR function with organizational strategy. Introduce competency-based approaches to the main functions within an HR department. Assess the effectiveness of the human resources function through the use of an HR scorecard and relevant key more...

Professional Certificate in Selection Interviewing ...ve search firms. This program is worth 25 NASBA CPE?s. Define the importance of interviewing as a method of selection. Learn the main types of selection interviews and when and how to use each. Design an interview guide and use it in order to collect code-able data from interviewees. Use probing techniques designed to uncover behavioral characteristics of applicants. Use data more...

Certified Administration and Office Management Professional ...level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle telephone calls properly and professionally. List the main causes of stress and the techniques needed to control them. Learn communication strategies needed for carrying out more...

Successful Skills for Office Managers ' This program is designed for Existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager/senior administrator. Acquire time management skills required for better office productivity. Acquire higher productivity from subordinates. Develop the more...

Certified Professional Manager ' This program is designed for Department heads, senior supervisors, managers and others who need to develop/sharpen their managerial skills This program is worth 25 NASBA CPE?s. Know the various management functions and the type of management activity associated with each. Decide when to use coaching and counseling. Define the relationship between attitude and behavior and use it to more...

Contract Preparation and Management ' This program is designed for All those involved in any step of contracting; also those involved in managing or administering contracts for them to have a full understanding of the contractual provisions they will be managing. This program is worth 25 NASBA CPE?s. Identify the basic principles of contracting. Recognize the steps required in the tendering and awarding process. Define the more...

Certified Contract Manager ' This program is designed for All those involved in any aspect of implementing, managing or administering contracts; also those involved in any step of contract preparation and award for them to realize the importance of a well prepared contract. This program is worth 25 NASBA CPE?s. Identify and apply the major steps involved in the contracting process. Define the scope of work and the more...

Certified Contract Manager

This program is designed for All those involved in any aspect of implementing, managing or administering contracts; also those involved in any step of contract preparation and award for them to realize the importance of a well prepared contract. This program is worth 25 NASBA CPE s.Identify and apply the major steps involved in the contracting process.Define the scope of work and the criteria used more...

Contract Preparation and Management

This program is designed for All those involved in any step of contracting; also those involved in managing or administering contracts for them to have a full understanding of the contractual provisions they will be managing. This program is worth 25 NASBA CPE s.Identify the basic principles of contracting. Recognize the steps required in the tendering and awarding process.Define the scope of work more...

Competency-based Human Resources Management

... training employees. This program is worth 25 NASBA CPE s.Define competencies, their history and the important role they play in Human Resources and the organization.Analyze the main components of a competency, the differences between each and their relevance to HR processes.Learn where competencies come from and apply the main steps in designing competency frameworks and models.Apply more...

Recruitment Interviewing and Selection Skills

...election interviews. This program is worth 25 NASBA CPE s.Define recruitment, list its main steps and learn the best methods for attracting qualified candidates.Learn the various techniques used for short listing and assessing candidates and the reliability and validity of each.Learn the main types of selection interviews and when and how to use each. Prepare and conduct a probing interview for more...

Certified HR Manager

... during the program. This program is worth 25 NASBA CPE s.Define human resources and list its main functions and responsibilities.Align the HR function with organizational strategy.Introduce competency-based approaches to the main functions within an HR department. Assess the effectiveness of the human resources function through the use of an HR scorecard and relevant key performance more...

Professional Certificate in Selection Interviewing

...cutive search firms. This program is worth 25 NASBA CPE s.Define the importance of interviewing as a method of selection.Learn the main types of selection interviews and when and how to use each.Design an interview guide and use it in order to collect code-able data from interviewees.Use probing techniques designed to uncover behavioral characteristics of applicants.Use data collected from more...

Advanced Human Resources Management

...hin the HR function. This program is worth 25 NASBA CPE s.Define human resources and its main functions.Define the link between business strategies and Human Resources.Learn the reasons behind employee turnover and the main tools and techniques for improving employee job satisfaction and retention.Evaluate the results of Training and Development through the use of Key Performance more...

Managing Conflict Power through Influence

This program is designed for Managers, supervisors and professionals who wish to improve their conflict resolution styles and those who wish to influence others even when authority is lacking. This program is worth 25 NASBA CPE s.Define and understand the sources of conflict.Learn the different strategies used in resolving conflict.Identify their own personal conflict resolution style.Understand more...

Emotional Intelligence Strategies for Success

This program is designed for Individuals who need to improve their effectiveness at both the personal and interpersonal levels. This program is worth 25 NASBA CPE s.Understand the nature and theories underlying Emotional Intelligence EI.Define the various EI competencies and identify areas for improvement as needed.Identify their personal strengths and blind spots revealed through the Myers-Briggs more...

Emotional Intelligence Strategies for Success