Online Defining eLearning Training

Applying Leadership Basics ...sics provides the fundamental skills for leading a group: defining the task, establishing a vision, gaining commitment, and building relationships. It tells you how and when to use various leadership styles and gives smart techniques to help leaders direct the efforts of others. The Strategies and Tips in this module teach you how to foster innovation, provide appropriate direction, and develop  more...

Managing Projects ...ll take you through the steps of managing a project, from defining the requirements to managing the implementation. You will be given tools and methods for organizing the project activities, focusing on customer needs, and leading the project team to successful completion. There are suggestions for resolving plan and budget conflicts, assessing and documenting changes, and assuring effective  more...

NET Solution Vision and Requirements To establish the steps and techniques needed to define a solution vision and gather and analyze requirements A wide range of IT professionals, including system architects, systems analysts, developers, consultants, and those wishing to learn more about designing solutions  more...

Personal Effectiveness - Teamworking: Defining a Team's Direction Where people are working together, two plus two can equal more than four. People can achieve more than they would on their own as part of a cohesive and effective team, capitalising on each other's skills, experience and strengths. But working together isn't always sweetness and light. Whether a team is in its early stages of growth or in need of some refocusing on a project, it is essential that  more...

Personal Effectiveness - Teamworking: Defining Responsibilities in a Team Where people are working together, two plus two can equal more than four. People can achieve more than they would on their own as part of a cohesive and effective team, capitalising on each other's skills, experience and strengths. But working together isn't always sweetness and light. Whether a team is in its early stages of development it is particularly important for everyone to gain a full  more...

MLPF Operations MLPF Operations  more...

COBOL Curriculum ... of the COBOL Syntax The Identification Division Module 2 DEFINING DATA IN A COBOL PROGRAM (Part 1) Explicit Data Definition Data Usage Programming Style Data Type & Structure Module 3 DEFINING DATA IN A COBOL PROGRAM (Part 2) The Data Division Data Definition Elementary Data Items Pictures & Values Module 4 DEFINING DATA IN A COBOL PROGRAM (Part 3) Display vs. Computational Numeric Data  more...

Defining Users and Protecting Datasets In this course we will tell you how create, delete and change Logonids. We will also review Dataset Rules and show you some additional controls that you can use to protect datasets.  more...

Oracle Applications Release 11i: FlexFields Key and descriptive FlexFields give end users and technical personnel the ability to customize an Oracle Application to meet their business requirements without programming. Key FlexFields enable multi-segment, intelligent keys, and allow segment validation and security. Descriptive FlexFields provide users custom expansion space on forms. This course introduces the learner to different types of  more...

Oracle Applications Release 11i: System Administration ...nts learn to manage security by granting users access and defining their application privileges, to register custom applications, to execute programs and reports using Standard Request Submission, and to audit and monitor system processing. They also learn the purpose and operation of concurrent managers: how to distinguish between the internal concurrent manager and other concurrent managers,  more...

Oracle Applications 11i General Ledger: Set Up ...edger accounting cycle. Students create a set of books by defining a chart of accounts, a calendar, and currencies. Simulations allow students to practice tasks such as creating, adjusting, and posting different types of journal entries, producing budgets, entering intercompany transactions, and preparing standard and custom financial reports. Lastly the course introduces learners to the  more...

Oracle Applications 11i General Ledger: Advanced Features The course covers the concepts of defining budgets and budget organization, creating master and detail budgets, entering budget amounts.  more...

Sales Forecasting Forecasting for Success In Sales Forecasting - Forecasting for Success, you will cover the skills and information necessary to understand the importance of sales forecasting, develop a sales forecast, and emphasize teamwork to realize your goals. This three-part series is for sales professionals and sales managers who have a fundamental understanding of the sales process. There are no prerequisites required for this  more...

Excellence in Internal Customer Service In today's fast-changing and highly competitive business climate, offering excellent customer service has never been so important. But what about taking a different approach? Has your organization tried looking inwardly to find the answers to offering great service? Organizations consist of an independent chain of individuals and functional units, each taking inputs from one another and turning  more...

The Customer Service Agent in Action There are now some 7 million customer service agents (CSAs) working in nearly 80,000 call centers in the United States. Call centers are burgeoning in Europe and the Pacific Rim as well, and experts predict that the number of CSAs will grow by 20 percent each year. Worldwide, revenues for the call center industry could soon reach almost $60 billion. The magnitude of these numbers suggests the  more...

Cross-selling in a Customer Service Call If there's one advantage most companies have learned to appreciate in recent years, it's "flexibility". Technology, the economy, and global events have forced companies to cope with a host of new challenges by being flexible. Flexibility is a key factor in customer call centers. As a customer service agent (CSA), you handle dozens of calls a day, effectively helping customers by providing  more...

Government Contracting Overview of Government Contracts This course begins by defining the rules for doing business with the USG. It then defines the suppliers, how and where to search for opportunities with the USG. The course also provides a review of a sample RFP. Small Business Owners/Small Business Buyers/Small Disadvantaged Business Owners/Small Disadvantaged Business Buyers/New Buyers at Prime Contractors to the USG.  more...

Essentials of Internal Consulting You may already have a reputation as something of an area specialist. Perhaps you've now been asked to deploy your knowledge in an internal consulting role. Or maybe you've always been attracted to this role and you would now like to find out more? What will it mean for you? What does an internal consultant do? How do you become one? And if you have just become one, what is expected of you? This  more...

An Introduction to Project Management PMBOK-Third Edition aligned Imagine trying to control the unexpected and unpredictable through processes in such a way that you meet the cost, quality, and time expectations of all invested parties in order to accomplish a temporary endeavor. This is the mission of project management. Challenging? Yes. Impossible? No. All industries employ project managers to implement processes as a way to control business. In fact, the  more...

Project Planning In the early planning phases, project managers and team members have the most potential influence on the outcomes of a project. Yet, lots of planning does not guarantee successful planning. Just as project success can be planned, project disasters can be predestined if team members are not careful about the assumptions they make. A project management team that can balance the need for  more...

Project IT Management Simulation - The Early Stages American Auto is a large automobile company that designs, manufactures, and markets cars and trucks worldwide. With its one price and no-haggle sales approach, the company has been very successful and continues to increase its customer base. To further simplify the buying process, American Auto has recently embraced the idea of upgrading its web site's virtual showroom to allow for online  more...

Project Management Planning Project Activities Project Management: Planning Project Activities, is the fourth of eight courses in this curriculum. After the completion of this course you will be able to define project activities, list the steps in creating a project network diagram and identify the steps in creating a Gantt chart. The Prime-Project Management Fundamentals curriculum provides the foundation for the successful start-up,  more...

Defining the Issue Determine the Real Problem This course describes how to create a focused problem statement using the Occam s Razor method. Professionals who want to resolve workplace challenges more effectively.  more...

Expanding Time Develop SMART Goals Expanding Time: Develop SMART Goals, is the fifth of fourteen courses in this curriculum. After the completion of this course you will be able to pinpoint the benefits of time management and identify the guidelines for defining goals. The Stress Management curriculum presents easily adopted techniques for today's busy professionals to increase productivity by eliminating common barriers to  more...

Plan and Organize Your Documents Plan Before Writing This course shows how to plan a document by defining the purpose and target audience. Professionals who want to enhance their written business communications by effectively addressing audience needs  more...

Developing Fundamental Critical Thinking Skills You may not need an MBA to succeed in the corporate arena, but regardless of position or industry, you do need to be able to analyze, reason, and communicate effectively. These and other critical thinking skills are increasingly consequential as organizational planning and decision making become more distributed and reliant on written and verbal communication factors. Developing Fundamental  more...

Personal Accountability Working for Your Inner Boss Most employees in business organizations must answer to someone else. From the top of the organization chart to the bottom, nearly every manager and employee must look to a supervisor, a director, or even a customer to establish priorities, assign tasks, set deadlines, and evaluate results. Whoever gives this direction is called the boss. On one level, the boss decides how employees will perform  more...

Goals and Goal Setting Most achievements, great or small, begin with an important first step: setting a goal. A clearly defined, attainable goal embodies a vision of what is possible. It's a guide star for those who navigate a course through obstacles to a desired accomplishment. However, the process of setting appropriate goals is often oversimplified or overlooked entirely. A well-constructed goal is challenging, yet  more...

Preparing a Business Case Why put time and effort into preparing, writing, and presenting a business case for new projects? Why not just talk to the manager and get his approval for the project? The answers to these questions lie in the fact that organizational budgets for new projects are typically very tight and, as such, your project will be competing against other projects for funding. Without a written business case,  more...

Writing a Business Case Which would you rather do: prepare a business case for your latest project or go to the dentist? Given the choice, many of us would tend to choose the latter.Whether you want to invest in product development or reinvent your business processes with new marketing channels, it is now more important than ever to have a business case that is carefully planned, written, and presented, especially when  more...

Managing High Performers Identifying Competencies and Interviewing ...Defining and Finding High Performers, helps the learner to better identify high performers and, having recruited them, monitor and meet their needs. High performers must be motivated, and this course includes practical guidelines for establishing trust and building rapport with them. It also offers advice on how to successfully recruit high performers. The audience for this curriculum is anyone  more...

Coaching for Business Coaching is a vital component of any business that aims to be a winner in the new economy. However, unless coaches are clear in their own minds exactly what their function is, and why they are performing a coaching role, they may do more harm than good. Therefore, it is important to understand how coaching originated as a business tool, and the ways it impacted traditional managerial attitudes and  more...

Succession Planning Strategies You've decided to create a succession plan for your organization, but where do you start? This course explains how to begin the succession planning process. You will discover how to initiate a succession planning process from the conceptualization of the problem to developing an action plan. You will also discover opportunities for customizing the succession plan. Your understanding of succession  more...

Initiating a Succession Plan Simulation Ulema, Inc. is a market research firm providing consulting, market analysis, strategic planning and technology forecasting services. The Ulema Reports Group (URG), a wholly owned subsidiary of Ulema, Inc., produces single and multi-client studies on fast-moving market sectors. The lifecycles for these studies are often as little as 6 months to one year from the start of development, so in order  more...

Hiring Considerations Recruitment is a complex and important activity for a manager. Effective hiring requires effective preparation. The recruitment process must be fair and safe, and there is plenty of legislation to trip up the unwary manager. Getting any part of this wrong is expensive, time consuming, and damaging to the good name of the company. This course will give you a brief overview of the major employment  more...

Sexual Harassment in the Workplace HRCI PHR The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including issues related to the prevention of discrimination and harassment. The (HRCI) certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals' competencies. HRCI is an affiliate of the Society  more...

Setting the Stage for IT Success How have the responsibilities of IT professionals changed over time? What can you do to bring together the diverse concerns of the IT department and top business managers? What are the best ways to convince management that your IT solutions are grounded in reality? Answers to these questions are presented in this course examining strategies that learners should know to understand the role of IT  more...

Defining and Mapping the Six Sigma Process Maps are incredible tools. They show--on one page--where you are, where you want to go, the best way to get there, and endless alternate routes. Without maps, we would be left to wander unknown paths to uncertain destinations, encountering untold pitfalls along the way. Maps are also important tools in guiding Six Sigma teams in the quest for process improvement; it is impossible to improve a  more...

Scoping the Six Sigma Project Six Sigma Black Belts are called upon to solve problems that have no known solutions. This is a risky endeavor. Yet Six Sigma deployment has a track record of success. One of the keys to its success is proper project scoping. No one wants to try to do it all with a single opportunity. Six Sigma projects need to be selected mindfully and scoped appropriately. Yet, without known solutions,  more...

Six Sigma Listening to the Voice of the Customer ... two lessons: "Understanding Customer Requirements," and "Defining Customer Requirements." In lesson one, you'll discover methods for specifically identifying your customers--that means all your customers, including ones you may not have realized you serve--and you'll learn how to apply the Kano Model to understanding customer requirements in your workplace. In the second lesson, you'll take  more...

Six Sigma DMAIC Defining the Problem ...e, there's a better way. In this course, Six Sigma DMAIC: Defining the Problem, Six Sigma Green Belts and team members are given a systematic, objective, and measurable process for quantifying the challenges facing your organization. In lesson one, "The Project Charter," you'll learn guidelines for developing a problem statement, measuring your Six Sigma project, and determining its goal. In  more...

Lean Value Finding methods to capture customer-driven value is not a new activity. You've probably analyzed processes, conducting customer surveys, and used audits to determine what customers want. Yet, according to lean thinkers these techniques don't go far enough. They still departmentalize the value concept. Lean experts propose a more holistic view of value that stretches beyond organizational  more...

Processes for Quality Products and Services The ISO 9000:2000 standard structures its Quality Management System (QMS) model into four major areas: Management Responsibility, Resource Management, Product Realization, and Measurement, Analysis, and Improvement. Product Realization is one vital component of the standard. This course examines how one can apply the ISO standards to all the processes required to produce a product or service. The  more...

Programming with XHTML 1 1 Advanced Tags This course covers basic concepts about tables, forms, and frames. The course describes the tags and their attributes to create and format tables and define column groups. The course also explains the tags used to create static forms and frames. In addition, the course covers creating menus, specifying special characters, and setting colors for a Web page. Finally, the course describes the key  more...

Object-oriented Coding Best Practices To outline the best practices for defining and using classes, and determining how best to use inheritance or its alternatives Professional application developers or programmers, with at least 2 years experience, who want to learn the latest recommended techniques for developing high quality software  more...

Developing NET Specifications Strategies and Conceptual Design To define development and operations strategies and derive the conceptual design A wide range of IT professionals, including system architects, systems analysts, developers, consultants, and those wishing to learn more about designing solutions  more...

Creating the NET Logical Design To derive the logical design for the solution A wide range of IT professionals, including system architects, systems analysts, developers, consultants, and those wishing to learn more about designing solutions  more...

Creating the NET Physical Design To create the physical design for the solution A wide range of IT professionals, including system architects, systems analysts, developers, consultants, and those wishing to learn more about designing solutions  more...

ANSI C Programming Data Representation To describe how ANSI C programs use memory to store data and how to write portable C programs Programmers and software developers new to ANSI C  more...

ANSI C Programming Text Processing To describe how to write ANSI C programs for text, string, and array processing Programmers and software developers new to ANSI C  more...

ANSI C Programming Processing Records To describe how to write ANSI C programs for processing aggregate data objects individually, in arrays, and in lists Programmers and software developers new to ANSI C  more...

ANSI C Programming Pointers To describe how to write advanced, efficient ANSI C programs using pointers Programmers and software developers new to ANSI C  more...

Project Management Fundamentals Today, the competition in the business world has grown to an extent where you need to deliver the best products and services in order to sustain your business. To meet the demands of modern businesses, you need to prioritize the projects in hand, ensure smooth project execution, and develop quality products in the stipulated time and within the allocated budget. To achieve these goals, you must  more...

Win2000 Active Directory Design Planning a Domain Structure in Win2000 ... 2000 network, implementing Active Directory security and defining access, mapping the administrative model of an organization to the IT structure, and delegation tools. The course covers planning and designing an organizational unit (OU) structure, with a discussion of the use of OUs, domains, security groups, administrative models, and the various types of group scopes and their behaviors.  more...

Basic COBOL ...ts, the name and purpose of each division in the program, defining variables in WORKING-STORAGE, creating paragraphs and executable statements in the PROCEDURE DIVISION. PERFORM, GO and IF statements are covered. A first COBOL program is developed from start to finish.The course continues with important information concerning the creation of data structures and record descriptions. The student  more...

Wireless LAN Organizations and Standards In this module, we discuss the role of the Federal Communications Commission (FCC) in defining and enforcing the regulations governing wireless communication and the role of the Institute of Electrical and Electronics Engineers (IEEE) in creating standards that allow wireless devices to work together.  more...

Virtual Local Area Networks This WestNet e-Learning module covers an introduction to virtual local area networks, VLAN Membership, VLAN Implementation Issues, and VLAN and ATM.  more...

Extending a Cisco Network to a WAN To describe the implementation and configuration of the different technologies used on Cisco devices to enable wide area connections Network administrators responsible for implementing and managing small and medium-sized business networks; network technicians who install network devices in small business environments; Cisco channel resellers who are new to Cisco products and services  more...

Cisco BCMSN 3 0 Defining Virtual Local Area Networks VLANS To identify how various technologies are best implemented within the Campus Infrastructure module and configure VLANs on access switches to confine traffic to individual VLANs in accordance with the Campus Infrastructure module design Network administrators, network engineers, network managers, systems managers, or network designers.  more...

Defining and Manipulating Data in Oracle 9i To describe how to define database objects and manipulate the data stored within them in an Oracle9i database Junior database administrators, application developers, and database operators  more...

Oracle 11i E-Business Suite System Administration To identify and in some cases perform key system-administration tasks in 11i E-Business Suite Technical consultants on Oracle 11i implementation projects; IT professionals requiring an overview of Oracle 11i E-Business Suite  more...

Oracle 11i E-Business Suite System Administration To identify and in some cases perform key system-administration tasks in 11i E-Business Suite Technical consultants on Oracle 11i implementation projects; IT professionals requiring an overview of Oracle 11i E-Business Suite  more...

Oracle 11i Procure-to-Pay Fundamentals Part 1 This course provides an understanding of the Procure-to-Pay life cycle and its implementation in Oracle Purchasing and Payables applications. It also covers information about the suppliers, sites, and quotations used in the procure-to-pay process. This course is targeted at Functional Implementers. There are no prerequisites required for this course.  more...

NFPA 1600 Disaster Emergency Management ...private sectors. The standard addresses methodologies for defining and identifying risks and vulnerabilities and provides planning guidelines that address stabilizing the restoration of the physical infrastructure, protecting the health and safety of personnel, and crisis communications procedures. This course will provide you with an understanding of the Those involved in public and private  more...

Machine Guarding Safety ...eneral discussion of various guarding methods, as well as defining terms associated with machine guarding. The content in this course is designed to comply with the intent of the applicable regulatory requirements. identify where mechanical hazards exist identify the motions and actions of mechanical hazards specify the hazards created by different kinds of motions describe the minimum  more...

WordPerfect Office 12 - WordPerfect This course will introduce learners to the features and functions included in WordPerfect? Office 12. Learners will be able to demonstrate competence in using WordPerfect to perform simple tasks such as opening existing documents, creating new documents, saving documents, and formatting and manipulating text. Further, this course will equip learners to include images in documents and set page  more...

Creating and Defining a Project To discuss the basics of project management and to begin creating a new project using Project Professional 2003 Business managers, project managers, planners, and team members who want to track and manage project tasks, costs, and resources; candidates for Microsoft User Specialist certification; anyone wishing to gain a basic understanding of Microsoft Office Project Professional 2003; end users  more...

Getting Started with Access 2003 The Getting Started with Access 2003 course is the first course in the Microsoft Access 2003 curriculum. The course familiarizes users with basic database concepts and the features in Access. It describes the concepts and processes involved in creation and design of databases and tables in Access 2003. In addition, this course guides users to efficiently relate, manage, and customize database  more...

Understanding Digital Printing ...defining digital printing, understanding the resources you need for digital printing, choosing a printer, understanding print quality, paper, ink, and printer speed, planning for a digital print, and configuring the print job. Individuals new to printing digital images on their home inkjet printers. A computer user, who has some computer experience, but has little or no experience with printing  more...

IP Addressing, Subnetting, and Routing ... decimal to binary conversion process is also helpful for defining classes of addresses and performing the steps necessary for subnetting. Lesson 1 provides a detailed look at IP address classes A B C and D. Also included in this lesson are updates about IPv6 a newer 128-bit IP addressing scheme and Classless Internet Domain Routing (CIDR). Lesson 2 will give you practice performing the  more...

ISDN Communications ... Integrated Services Digital Network (ISDN) and begins by defining this technologya s components and reference points in Lesson 1. Then the process of configuring and verifying ISDN Basic Rate Interface (BRI) and Primary Rate Interface (PRI) connections is explained. Lesson 2 shows another use for ISDN called a dial-on-demand routing (DDR).a This method provides low cost connect as  more...

System Administration Fundamentals Part 4 Course Overview: This is the fourth course of five that teaches 11i System Administrators the concepts and fundamentals of their role. It concentrates on Flexfields. The first unit covers the basics of Flexfields and defining value sets. Key Flexfield definition and management is covered in units two and three. The fourth unit covers defining Descriptive Flexfields. The course closes with  more...

Defining MS .NET Solution Architectures Part 1 This is the first of a four-part curriculum that prepares the learner for Exam 70-300. The course opens with an introduction to the MSF framework - its structure and modelling notations. It then covers the Envisioning phases with particular coverage of its deliverables - the Vision/Scope Document and the Project Structure and Risk Assessment documents. The course then covers in detail the  more...

Defining MS .NET Solution Architectures Part 2 This is the second of a four-part curriculum that prepares the learner for Exam 70-300. The course starts with coverage of Specification development. Comprehensive coverage is then given to the Conceptual Design and then the Logical Design phases of the design process. There are three case studies covering the three main areas of the course. Elements of the .NET Framework are addressed at all  more...

Defining MS .NET Solution Architectures Pt 3 This is the third of a four-part curriculum that prepares the learner for Exam 70-300. The course is devoted to the coverage of the Physical Design phase of the solution design process. Coverage is given in turn to Physical Design goals and models Physical data modelling the Presentation Layer and Design Goals behind the Physical Design. A case study on the Physical Design phase completes the  more...

Defining Microsoft .NET Solution Architectures Part 4 This is the fourth of a four-part curriculum that prepares the learner for Exam 70-300. This course focuses on security considerations within the solution design and .NET Framework security strategies. It then looks in turn at the Stabilization and the Deployment stages of the project. It closes with coverage of Standards and Processes. Three case studies address the three main areas of the  more...

CIW Enterprise Specialist Part 3: EJB Framework and Session Beans ...an. Topics covered include server-side component software defining software components and describing popular server-side component technologies introducing benefits and issues surrounding distributed architectures and covering technologies associated with the J2EE Java platform. Communication paradigm used by EJB and introducing and defining the main components in an EJB application server are  more...

Defining MS .NET Solution Architectures Part 1 This is the first of a four-part curriculum that prepares the learner for Exam 70-300. The course opens with an introduction to the MSF framework - its structure and modelling notations. It then covers the Envisioning phases, with particular coverage of its deliverables - the Vision/Scope Document and the Project Structure and Risk Assessment documents. The course then covers in detail the  more...

Defining MS .NET Solution Architectures Part 2 This is the second of a four-part curriculum that prepares the learner for Exam 70-300. The course starts with coverage of Specification development. Comprehensive coverage is then given to the Conceptual Design and then the Logical Design phases of the design process. There are three case studies, covering the three main areas of the course. Elements of the .NET Framework are addressed at all  more...

Defining MS .NET Solution Architectures Part 3 This is the third of a four-part curriculum that prepares the learner for Exam 70-300. The course is devoted to the coverage of the Physical Design phase of the solution design process. Coverage is given in turn to Physical Design goals and models, Physical data modelling, the Presentation Layer, and Design Goals behind the Physical Design. A case study on the Physical Design phase completes the  more...

Defining MS .NET Solution Architectures Part 4 This is the fourth of a four-part curriculum that prepares the learner for Exam 70-300. This course focuses on security considerations within the solution design, and .NET Framework security strategies. It then looks in turn at the Stabilization and the Deployment stages of the project. It closes with coverage of Standards and Processes. Three case studies address the three main areas of the  more...

MCSD Solutions Architecture I The first course in series of four courses that is designed to provide all of the information a student needs to complete Microsoft's Solutions Architecture exam 70-100. This course explains how to analyze the business requirements for designing new software. This course provides an overview of the Microsoft Solutions Framework (MSF) Microsoft's guidelines for planning building and  more...

MCSD Solutions Architecture II The second course in a series of four courses that is designed to provide all of the information a student needs to complete Microsoft's Solutions Architecture exam 70-100. This course describes the process of designing a technical architecture. This course will describe networking technologies such as clients servers network types network models and network protocols. It also describes the  more...

MCSD Solutions Architecture III The third course in series of four courses that is designed to provide all of the information a student needs to complete Microsoft's Solutions Architecture exam 70-100. This course explains how to design applications and data models for designing new software. It describes the logical design phase and shows how to create class diagrams logical data models and user interface prototypes. This  more...

MCSD Solutions Architecture IV This course explains how to implement data services with SQL Server and how to create service components user interfaces and user services with Visual Basic 6.0.  more...

C# Programming for MS .NET - Part 5: Operators, Properties, and Attributes This is the final course in a five part series that covers operators, properties, and attributes. The learner will understand how to implement operators, delegates, and events, and how to use properties to enable field-like access and indexes to enable array-like access. The course also teaches how to create custom user-defined attributes.  more...

C++ Programming - Part 1 This course is the first in a four-part series on C++ Programming, which is based on ANSI C++. This course will focus on teaching users some of the fundamental differences between C and C++. It will also introduce the object-oriented (OO) features of C++ and teach users how to use these features to create a simple class.  more...

Defining the Issue: Analyze Problems Creatively This course introduces learners to several problem resolution methods. Tips for successfully facilitating a brainstorming session are also provided.  more...

CIW Enterprise Specialist Part 5: CMP, EJB Transactions, and Security ...an entity bean that uses CMP. It also covers transactions defining them and their properties the EJB transactional model along with distributed transactions and isolation levels in transactions and differentiation between container-managed and bean-managed transactions. EJB security as well as the various roles that the bean developer assembler and deployer play in security. The roles of the  more...

Managerial Leadership: Creating a Vision Managerial Leadership: Creating a Vision provides students an overview of organizational leadership and its role in guiding the organization toward vision fulfillment. The program highlights questions to ask when defining an organization's vision basic steps to complete when drafting a vision statement and guidelines for communicating the vision. In addition this program provides steps for  more...

SQL Data Management Gives students a practical grasp of SQL commands for manipulating data, and teaches commands to define tables, views, and indexes.  more...

C++ Programming I This course, designed for programmers who have experience with high-level languages, teaches them to write and compile simple C++ programs. The course uses examples and exercises from three programs to guide students through the basic concepts of C++ program design. Students can view and print complete C++ program listings at any time during the instruction.  more...