Instructor Led Defusing Training in United Kingdom

Dealing with Difficult People Providing a wide range of skills and techniques to deal with difficult people in a variety of contexts a including establishing rapport, maximising non-verbal body language, providing feedback, defusing situations and gaining commitment.  more...

Conflict Resolution Provides a wide range of techniques to help you manage conflict within either a work or personal context. Wea ™ll share a number of powerful and practical techniques and strategies with you, enabling you to defuse situations, deal with aggressive behaviour, enhance communication and negotiation, generate commitment and improve relationships a and much more.  more...