Instructor Led Delegates Training - Training Resources

Telesales Training ...This programme is available in-company for groups of 6-12 delegates. All material and role plays are tailored to the specific needs of the business. In one action-packed day, you'll learn: What to plan for outbound and inbound calls Getting past the gatekeeper on cold calls Opening an outbound telesales call How to start the sales process on an inbound call Qualifying the  more...

Telesales For Success ...This programme is available in-company for groups of 6-12 delegates. All material and role plays are tailored to the specific needs of the business. In two action-packed days, you'll learn: What to plan for outbound and inbound calls Getting past the gatekeeper on cold calls Opening an outbound telesales call How to start the sales process on an inbound call Qualifying the  more...

Telephone Skills Training ...delegates. There is a considerable amount of tailoring available to make the material closely relevant to the needs of the business. In one action-packed day, you'll learn: Professional answering Quality call transferring Excellent message taking The deadly sins of telephone behaviour Voice control Handling nerves on the phone Positive vocabulary Telephone assertiveness  more...

Geneva - Lausanne Switzerland - PRINCE2 Foundation and Practitioner Course - Geneva Lausanne Switzerland ...dy Ryder PRINCE2 ® Foundation Course. Then successful delegates can attend the Kennedy Ryder PRINCE2 ® Practitioner course and sit the PRINCE2 ® Practitioner examination. The Kennedy Ryder PRINCE2 ® Foundation course is for those who need to act as a project manager, project leader or project team leader or those who wish to act as an informed member of a project team operating  more...

Kl & PJ - PRINCE2 Foundation & Practitioner Course - Kuala Lumpur, Petaling Jaya, Malaysia ...s the new PRINCE2 ® 2009 method. This course prepares delegates for both the PRINCE2 ® Foundation and PRINCE2 ® Practitioner examinations. Success in these examinations leads to two internationally recognized certificates in PRINCE2 ® and the distinction of being a PRINCE2 ® Registered Practitioner. The full PRINCE2 ® 2009 syllabus is covered and there are several  more...

Hong Kong China - PRINCE2 Foundation Practitioner Course - Hong Kong China ...s the new PRINCE2 ® 2009 method. This course prepares delegates for both the PRINCE2 ® Foundation and PRINCE2 ® Practitioner examinations. Success in these examinations leads to two internationally recognized certificates in PRINCE2 ® and the distinction of being a PRINCE2 ® Registered Practitioner. The full PRINCE2 ® 2009 syllabus is covered and there are several  more...

Penang Malaysia - PRINCE2 Foundation & Practitioner Course - Penang Malaysia ...s the new PRINCE2 ® 2009 method. This course prepares delegates for both the PRINCE2 ® Foundation and PRINCE2 ® Practitioner examinations. Success in these examinations leads to two internationally recognized certificates in PRINCE2 ® and the distinction of being a PRINCE2 ® Registered Practitioner. The full PRINCE2 ® 2009 syllabus is covered and there are several  more...

Geneva Lausanne Switzerland - PRINCE2 Practitioner Qualification Training - Geneva Lausanne Switzerland ...s the new PRINCE2 ® 2009 method. This course prepares delegates for both the PRINCE2 ® Foundation and PRINCE2 ® Practitioner examinations. Success in these examinations leads to two internationally recognized certificates in PRINCE2 ® and the distinction of being a PRINCE2 ® Registered Practitioner. The full PRINCE2 ® 2009 syllabus is covered and there are several  more...

Chester Uk - PRINCE2 Foundation & Practitioner - Chester UK ...s the new PRINCE2 ® 2009 method. This course prepares delegates for both the PRINCE2 ® Foundation and PRINCE2 ® Practitioner examinations. Success in these examinations leads to two internationally recognized certificates in PRINCE2 ® and the distinction of being a PRINCE2 ® Registered Practitioner. The full PRINCE2 ® 2009 syllabus is covered and there are several  more...

Writing Winning Tenders and Proposals Course The ability to write a winning tender is critical for many businesses. This one-day workshop is designed to be interactive, engaging and fun with tools and techniques to help delegates to write successful tender documents. Delegates will be asked to bring along a real tender or proposal that they have worked on or that they have access to. This will be used as the basis of several  more...

Writing Winning Tenders and Proposals Skills Training The ability to write a winning tender is critical for many businesses. This one-day workshop is designed to be interactive, engaging and fun with tools and techniques to help delegates to write successful tender documents. Delegates will be asked to bring along a real tender or proposal that they have worked on or that they have access to. This will be used as the basis of several  more...

Training the Conflict Management Trainer ...fications for Conflict Management Trainers. Successful delegates on this course will be awarded the BTEC Award in Conflict Management Training, one of the SIA approved qualifications. This course is also ideal for anyone who wishes to gain a formal qualification in Conflict Management Training. The course has 2 Units. The first requires private study to complete a work book and a  more...

Training the Security Trainer Aim To provide candidates wanting to deliver training courses with a qualification they need to meet requirements for teachers and trainers. Successful delegates will be awarded the BTEC Award in Preparing to Teach in the Lifelong Learning Sector. (This qualification is one of those which will be required by all teachers/ trainers working with adult learners from 1st September 2007).  more...

Business Continuity Planning Business Continuity Planning gives strategic and business continuity managers the tools needed to produce, update and practice business continuity plans. Delivered in easy to understand language by experienced practitioners, the course will take delegates through the processes of: Risk Assessment Legal aspects of Business Continuity Planning Impact Analysis Composition of business continuity  more...

Adobe Illustrator ... Introduction to Adobe Illustrator is designed to provide delegates with the basics of creating and editing vector graphics in Adobe Illustrator PREREQUISITES Knowledge of the windows interface would be required. No experience of Adobe Illustrator is necessary. BENEFITS Delegates will learn when to use vector graphics rather than bit-mapped, how to use the comprehensive  more...

Adobe Premiere ...of the primary functions of Premiere. It is intensive and delegates are encouraged to be creative. PREREQUISITES Knowledge of the windows interface would be required. No experience of Adobe Premiere is necessary. BENEFITS On completing the course delegates will be able to develop their skills from a solid foundation of basic knowledge. The training sessions will be project-based working  more...

Adobe After Effects ...to the next level of creativity. This course introduces delegates to the basic concepts of working with After Effects. It aims to give delegates the confidence to begin using the application in a professional environment to produce smooth animation and sophisticated special effects. PREREQUISITES Knowledge of the windows interface would be required. No experience of Adobe After-Effects is  more...

Introduction to MS Project ...vailable in Microsoft Project. WORK ON YOUR OWN PLANS Delegates that have their own Project plans already started are encouraged to bring their own plans into the course to review as part of the tutorial. LOCATIONS Courses can be delivered at our offices in Belfast city centre (opposite the Europa Hotel) or in your own workplace (where we can provide 8 laptops, projector & flipcharts).  more...

Advanced MS Access ... primarily instructive with some time used as a tutorial; delegates will have the opportunity to work through an exercise provided by the tutor or work on their own database. To illustrate possible development methods, a complex existing database will be presented at the outset this will make use of: - macros - interrogating data using custom dialogue boxes - action queries - use of  more...

Advanced Powerpoint ...rlinks to internal slides/ websites/ external files, etc Delegates that have their on presentations they want to work on are encouraged to bring then to the course to work on as part of the tutorial. LOCATIONS Courses can be delivered at our offices in Belfast city centre (opposite the Europa Hotel) or in your own workplace (where we can provide 8 laptops, projector & flipcharts). If you  more...

Introduction to MS Powerpoint ... - Learn how PowerPoint is used in a live presentation. Delegates that have their on presentations they want to work on are encouraged to bring then to the course to work on as part of the tutorial. LOCATIONS Courses can be delivered at our offices in Belfast city centre (opposite the Europa Hotel) or in your own workplace (where we can provide 8 laptops, projector & flipcharts).  more...

Introduction To Adobe Photoshop ...o experience of Adobe Photoshop is necessary. BENEFITS Delegates will learn how to use this professional photo editing tool to: blend photos, add images together, create transparent images and layers, make web savvy images, remove or add parts of images easily. COURSE CONTENT Exploring The Photoshop Environment - Touring Photoshop - Creating And Saving Files - Using The Viewing Tools  more...

Adobe Photoshop Advanced ...r our Introduction to Adobe Photoshop course BENEFITS Delegates will learn how to create special effects with Photoshop, work with ImageReady, optimize images for the web and create rollovers and animated gifs for the web. COURSE CONTENT Creating Special Effects in Photoshop - Automating a multi-step task - Setting up a four-image montage - Hand-colouring selections on a layer -  more...

Introduction To QuarkXpress ...o experience of Adobe Photoshop is necessary. BENEFITS Delegates will learn how to create these competently and effectively. COURSE CONTENT Quark Extensions - Extensions - Document Files - Template Files - Libraries Application Preferences - Using Application Preferences - Using The Application Preferences Dialog Box - Using The Display Preferences Document Preferences - Using The  more...

Advanced QuarkXpress ...onal environment. PREREQUISITES Good Mac or PC skills. Delegates should have attended our Introduction to QuarkXPress course or have a good working knowledge of QuarkXpress. BENEFITS You will look at items covered in the introductory course in more detail and explore the use of the Bezier and list functions. Text & Typography - Setting a baseline grid - Locking text to a grid -  more...

Sage Payroll ...stem. The course is 100% hands-on, with exercises to help delegates practice the new skills they learn. Preparing to Start The Basics Backing Up & Restoring Data Payroll Basics Company Settings Government Legislation Pay Elements Adding New Employees Employee Records Applying Rates of Pay Entering Year-To-Date Values The Processing Date Entering Payments  more...

Foundations of Management Excellence Building a Strong Foundation A course to establish strong management a Foundations of Managementa lays the foundation for effective management and defines the principles of leadership and management excellence. It is a course for professionals seeking to build their career in management. This highly interactive and practical course will assist managers to learn and apply effective  more...

Securing the Future ... organizational responsiveness. Throughout each seminar, delegates learn to connect the long-term goals of the organisation with day-to-day activity in a way that makes planning and decision-making a predictable and enhancing process. The managers are invited to review the way in which they generate decisions in their area and apply new, more effective, principles. In addition they are  more...

Management and Supervision Skills ...ective management and supervision of staff. It will help delegates to break down their responsibilities into easily achievable stages of development, and to approach their role with confidence. It is particularly recommended for anyone new to the role of management and supervision, for anyone who is considering taking on or applying for a new position that requires the supervision and/or  more...

Assertive Communication for Women ...hat are difficult or stressful. This course will enable delegates to develop specific communication techniques which will be invaluable in a wide range of workplace situations. It will cover the three main categories of behaviour within the assertiveness model: passive, aggressive and assertive and will give the opportunity to develop skills in dealing confidently and professionally with  more...

Remote People Management Any manager will agree that people management has its own challenges but in today's fast-moving business environment, work has become more remote and more flexible, with people often working from a number of different sites. This presents a new set of challenges, with organisations requiring improved management processes and managers needing to develop new competencies and strategies. Managing  more...

Training for Trainers ...e worthwhile and cost-effective. This course will enable delegates to prepare and deliver effective objective based sessions. As well as dealing with the new trainers' initial concerns, it will cover a range of learning methods and training tools, and will provide practical checklists for use back in the workplace. It will also give delegates the chance to put their learning into practice, and  more...

Negotiation Skills ...hips will break down over time. This course will enable delegates to become effective negotiators, both externally with other organisations, customers and suppliers, and internally, within day-to-day routine discussions with colleagues. It is particularly recommended for anyone required to negotiate deals, terms or contracts on behalf of their company, or for anyone required to provide a  more...

Minute Taking ...serves as an official record. This course will instruct delegates in a range of skills and techniques to enable them to take, to write up and to present minutes more effectively and confidently. No prior experience is necessary - we will give you the opportunity to practice your new skills, and we'll show you how to take the pain out of minute taking It is particularly recommended for  more...

Managing your Manager ...eate a positive working dynamic. This course will enable delegates to consider their own responsibilities towards their manager, and to discover how they can play an effective part in ensuring a working relationship that is rewarding for themselves, their manager, their team and the organisation as a whole. It is particularly recommended for anyone who has a manager... whether you are  more...

Managing Under Pressure ...teams remain healthy and motivated. This course provides delegates with the practical support to maximise efficiency and productivity. It also shows delegates how to minimise stress for themselves and others, by managing their own and/or their team's time effectively by introducing powerful and flexible tools for use by both individuals and teams. It is particularly recommended for anyone who  more...

Managing Poor Performance ...tly and professionally with poor performers. It will show delegates how to use appropriate formal and informal processes of support, training & development, meetings and reviews to enable performance to get back on track, and to avoid escalating problems for everyone involved. It is particularly recommended for new or aspiring managers, or those who would like to improve their confidence and  more...

Introduction to Team Leadership and Management ...ons and deliver results faster. This course will provide delegates with a better understanding of team dynamics, and the essentials of leading and managing a team. It will focus on the needs of the individuals within the team, and on the process of team development. Most importantly, it will identify the roles and responsibilities of the team leader/manager in keeping the team on track, and  more...

Emotional Intelligence at Work ...ons with customers and suppliers. This course will equip delegates with the skills and knowledge for the practical application of Emotional Intelligence in the workplace, including: Self-awareness, Self-management, Motivation, Empathy and Social Competence. It will help delegates to understand themselves and others better, and will give an insight into how to build productive and professional  more...

Effective Meetings ...given to poorly managed meetings. This course will equip delegates with the skills and techniques needed to plan, lead and participate in meetings of any kind, including impromptu, on-the-spot discussions between colleagues, to formal presentations and meetings with external suppliers or customers. It is particularly recommended for anyone who regularly attends meetings as part of their  more...

PRINCE2 Foundation ...s the basics of the PRINCE2 method. It is aimed at giving delegates an understanding of the philosophy behind the PRINCE2 method and preparing them for the PRINCE2 Foundation certification exam, which they sit at the end of the course. Participants & Benefits This course is suitable for project managers, team managers, project support staff, quality assurance staff and anybody else who: -  more...

PRINCE2 Practitioner PRINCE2 Practitioner Training Course Goals This course is aimed at: - Giving delegates a deeper understanding of the philosophy behind the PRINCE2 method - Learning & practising how to apply PRINCE2 to the running and managing of a project within an environment supporting PRINCE2 - Preparing delegates for the official PRINCE2 Practitioner certification exam, which they sit at the end of the  more...

Adobe Creative Suite Design Introduction Masterclass - London ...3 and Adobe Bridge offered as a 5 day Masterclass course. Delegates will be trained how to use Adobe Photoshop CS3 tools for painting, retouching, and enhancing images. In addition, you will be able to work with layers and layer selections. You'll be able to utilise Adobe InDesign CS3 to create and deliver eye-catching printed documents. Finally you will be able to use Adobe Illustrator CS3 to  more...

Adobe Creative Suite Web Introduction Masterclass - London This course is a comprehensive scheduled introduction to the CS3 web design applications of Dreamweaver CS3, and Flash CS3 offered as a 5 day Masterclass course. The Dreamweaver website development section will teach new web developers how to create web-sites using Adobe DreamWeaver CS3 and working with a sample project. In addition to covering the basics of Adobe DreamWeaver CS3, the course  more...

Maxon Cinema 4D Masterclass This scheduled course will show delegates the fundamentals of Maxon Cinema 4D, and by the end of the course, you'll already be able to create your own 3D designs and character animations, and be beginning to move towards an understanding of the more sophisticated features of the software.  more...

Adobe Creative Suite 4 Web Introduction Masterclass This course is a comprehensive scheduled introduction to the CS4 web design applications of Dreamweaver CS4, and Flash CS4 offered as a 5 day Masterclass course. The Dreamweaver website development section will teach new web developers how to create web-sites using Adobe DreamWeaver CS4 and working with a sample project. In addition to covering the basics of Adobe DreamWeaver CS4, the course  more...

Adobe Creative Suite 4 Design Introduction Masterclass ...4 and Adobe Bridge offered as a 5 day Masterclass course. Delegates will be trained how to use Adobe Photoshop CS4 tools for painting, retouching, and enhancing images. In addition, you will be able to work with layers and layer selections. You'll be able to utilise Adobe InDesign CS4 to create and deliver eye-catching printed documents. Finally you will be able to use Adobe Illustrator CS4 to  more...

Adobe Photoshop CS4 Masterclass ...er elements. Upon successful completion of this course delegates will be able to: -Enhance an image by removing colour cast, compensate for flash lightning and red eyes -Increase/ Decrease the contrast and brightness of your artwork -Create simple compositions by blending images together or selecting only parts of an image -Use colour in Photoshop effectively -Create type and produce  more...

Adobe InDesign CS4 Four Day Masterclass ...level. Using the skills learned during the first few days delegates will create complex documents and work with a variety of palettes and tools to further understand the capabilities of this high-end design application. Through this training course, you can join the growing ranks of creative professionals discovering new levels of creative freedom and productivity using Adobe InDesign  more...

Adobe Photoshop CS4 Advanced This scheduled advanced course for Photoshop will develop Photoshop users skills to explore more advanced features and improve workflows. In this course, delegates will work with advanced image handling tools and features available in Adobe Photoshop. Upon successful completion of this course delegates will be able to: -Produce advanced face retouching & manipulation techniques -Use colour in  more...

Adobe InDesign CS4 Two Day Advanced This scheduled InDesign advanced training course provides the InDesign user the ability to hone their skills and move their knowledge of Adobe InDesign CS4 to an advanced level. Using the skills learned at introduction or intermediate level delegates will create complex documents and work with a variety of palettes and tools to further understand the capabilities of this high-end design  more...

Adobe Illustrator CS4 Two Day Advanced This advanced Illustrator course will suit graphic professionals who need an extensive understanding of vector illustrations and the many features of Illustrator. Experienced users will also benefit from the many tips and tricks and special exercises included in the course. The course is also recommend as a preparation for users planning to obtain the Adobe Certified Expert status. Upon  more...

Adobe InDesign CS4 Two Day Introduction This scheduled InDesign introduction training course allows you to learn about the tools and features available in Adobe Indesign CS4 which take desktop publishing and design to a new level combining extraordinary production power and creative freedom with tight integration with Adobe Photoshop, Illustrator and Acrobat software. You will learn to create simple documents and prepare them for print  more...

Adobe Flash CS4 Masterclass ...riences and mobile content. Upon successful completion delegates will be able to: -Create an Adobe Flash Document -Set up a Adobe Flash document -Import and create graphics -Use Adobe Flash drawing tools -Create and use symbols -Produce Motion and Shape animations -Import Sound and Video -Use Scipt Assist and Behaviors to add simple interactivity -Publish an Adobe Flash Document in  more...

Adobe Flash CS4 ActionScript Introduction ...ay scheduled Flash ActionScript introduction course shows delegates how to use Flash, the industry's most advanced authoring environment to create interactive websites, digital experiences and mobile content. The course teaches fundamental programming techniques. It begins by introducing core concepts including instance names, variables, functions, properties, and methods; then proceeds through  more...

Adobe Illustrator CS4 Two Day Introduction In this scheduled Illustrator course, you will learn skills that allow you to take advantage of Illustrator's powerful tools to create illustrations and type effects. Learn to design advertisements and printable documents. Work with colours, gradients, layers, fonts, and photos to create eye-catching illustrations and text effects. Upon successful completion of this course, delegates will be  more...

Adobe Flash CS4 Rich Content Creation Introduction This two day scheduled Flash introduction course provides designers and developers new to the Flash environment the knowledge and hands-on practice they need to create rich Flash content. In addition to teaching essentials, the course focuses on teaching best practices for creating Flash content. Upon successful completion delegates will be able to: -Create an Adobe Flash Document -Set up a  more...

Adobe Dreamweaver CS4 Web Development Three Day Introduction This scheduled Adobe Dreamweaver CS4 Website Development Introduction course provides web designers with the knowledge and hands-on practice they need to build and manage professional web sites using Dreamweaver CS4. You will examine the basics of Dreamweaver CS4 with a focus on best practices and design. Upon successful completion delegates will learn: -Adobe Dreamweaver Interface Basics  more...

Adobe Dreamweaver CS4 Web Essentials This scheduled Adobe Dreamweaver CS4 Website Development Introduction course provides web designers with the knowledge and hands-on practice they need to build and manage professional web sites using Dreamweaver CS4. You will examine the basics of Dreamweaver CS4 with a focus on best practices and design. Upon successful completion delegates will learn: -Adobe Dreamweaver Interface Basics  more...

Intermediate Medical Terminology ...ediate Medical Terminology Course is designed to increase delegatesa knowledge of medical terminology in certain medical specialties in order to develop their own competence and confidence and maximise the effectiveness of patient care. The objectives of the course are to enable delegates to be able to: a identify root word terminology relating to: -ear, nose and throat (ENT) &  more...

Understanding Oncology ...ic cancers. The introductory day is designed to enable delegates to be able to: * state what cancer is and how and why it occurs; * decipher simple and more complex medical terms associated with cancer; * describe and explain the use of various diagnostic procedures used in cancer treatment; * describe how the progression of cancer is recorded and how the stage and grade affects  more...

Introduction to Medical Terminology ... or health insurance environment. The course will enable delegates to be able to: - explain the concept that medical terminology can be broken down into component parts of prefixes, root words and suffixes; - state the meanings of commonly used prefixes, suffixes and root words in medical terms; - decipher terminology associated with various diseases; - recognise commonly used  more...

Introduction to Dentistry and Dental Terminology ... day roles. The objectives of the course are to enable delegates to be able to: a describe how medical terms are formed and be able to state the meaning of specific terms relating to dentistry; a identify the anatomical parts of the tooth, gingiva and upper/ lower jaw bones; a describe the difference between dental caries, erosion and periodontal disease; a explain the importance  more...

Advanced Medical Terminology This is a 2 day course for non-clinical staff working in a healthcare or health insurance environment. The course will enable delegates to be able to: a consolidate their knowledge of medical terminology; a state the meaning of medical prefixes and suffixes at an advanced level; a identify root words and basic anatomy of: -digestive system; -skeletal system; -dermatology;  more...

MSP Practitioner Training MSP provides a proven methodology for effective Programme Management. MSP is flexible and the Programme lifecycle can be adapted to suit your organisationa ™s needs. The aim of this MSP Practitioner training course is to provide delegates with a comprehensive understanding of MSP and to prepare for the MSP Foundation and Practitioner Exams. Delegates who only require the MSP Foundation  more...

MSP Foundation Training ... aim of this MSP Foundation training course is to provide delegates with a comprehensive understanding of MSP and to prepare for the MSP Foundation Exam. This MSP Foundation course covers the first three days of our 5 day MSP Practitioner course and includes the Foundation Exam which is taken on the 3rd day. Delegates wishing to obtain the MSP Practitioner Qualification can attend our  more...

WordPress Training This 2-day WordPress training course provides a comprehensive hands-on guide to using WordPress to set up and maintain a website or blog. WordPress is a popular open-source application which allows users with little or no knowledge of web design and programming to build professional, standards-compliant sites. Our WordPress training course does not require delegates to have any previous WordPress  more...

Joomla Training This practical introductory Joomla! training course provides delegates with real-world experience in building and administering a Joomla! Content Management System Site via hands-on interactive tuition. During this 2-day Joomla Training course, participants will become familiar with the basic content and features of Joomla! 1. 5 and work towards creating a fully functional demo site.  more...

Microsoft Project Training You can also book as part of our Project Management & Microsoft Project Package. Through Microsoft Project, you can monitor and schedule your projects using resources such as people, equipment, time and money. With Microsoft Project training you can analyse your project information by using Gantt charts, graphs, tables and views and you can track how your project progresses, identifying what to  more...

Microsoft Access Advanced Training Advanced microsoft access training builds upon skills covered on our beginners Microsoft Access Training Course. Delegates on our advanced microsoft access training course will learn how to analyse data by creating complex queries, make forms and reports more efficient, speed repetitive tasks by creating macros. By the end of this Advanced MS Access training course, delegates will have extended  more...

Microsoft Access Training ...delegates to the concepts of creating relational databases using MS Access. Microsoft Access is a very powerful database application designed to save you time and make creating relational databases easier. Beginners access training will give attendees the skills needed to go on our advanced microsoft access training course. By the end of the Beginners Microsoft Access training course,  more...

Change Management Training ...ge. This change management training course will enable delegates to: Recognise the important role that people play in making business transformation successful. Discuss the fundamental challenges in getting people to change and for that change to be sustained. Understand and be able to apply the key steps required to successfully manage people change. Apply their knowledge to a project  more...

Time Management Training ... Time management training courses and workshops will help delegates increase work effectiveness and productivity, achieve greater control of their daily activities and overcome stress. This is a practical time management training course that introduces proven techniques for mastering time. The approach will involve presentations and discussion to introduce the concepts of time management  more...

Facilitation Skills Training Facilitation is fast becoming a key skill for anyone who is in a team, leading a project team, heading up a working group or managing a department. Facilitation is the skill, and art of guiding others to solve their own problems and achieve their objectives without simply giving advice or offering solutions. A facilitator provides the structure and process a enabling groups to function  more...

PRINCE2 Practitioner Conversion Training PRINCE2a (PRoject IN Controlled Environments) is a project management methodology designed to ensure that a project meet its objectives, within constraints and delivers stated benefits. This 2 day PRINCE2 Practitioner Conversion training course is designed to provide you with a detailed understanding of the PRINCE2 Objective Practitioner Examination. This will be achieved during the  more...

Flash Training Adobe Flash is the industry standard for delivering rich graphic content over the web incorporating animation, sound and user interactivity. Flash has evolved to satisfy the need for web designers to create ever more complex and visually engaging content whilst maintaining an efficient and effective download capability. This two day Flash training course will introduce delegates to the main  more...

Advanced Dreamweaver Training This one day Advanced Dreamweaver Training course goes beyond Dreamweaver basics and gives delegates hands-on experience in using Dreamweaver's more advanced features. Delegates will work with advanced website creation tools available in Dreamweaver, including templates, behaviours, CSS and tableless design.  more...

Advanced Photoshop Training This Advanced Adobe Photoshop training course teaches participants the techniques necessary to create, manipulate and edit professional quality images with skill and precision. This Photoshop training course is suitable for designers and photographers who have working experience of Photoshop. Areas often overlooked by everyday use of Photoshop are examined and explained both in theoretical  more...

Lean Six Sigma Yellow Belt Training ...delegates with an understanding of Lean Six Sigma tools and processes. Delegates who will be managing Six Sigma projects and require a comprehensive working knowledge of Lean Six Sigma tools should attend our Lean Six Sigma Green Belt training course. This course is NOT a pre-requisite for the Lean Six Sigma Green Belt course Projects are at the heart of a Six Sigma programme. The  more...

Lean Awareness Training ...delegates to understand the benefits of Lean for their organisation; the key Lean principles, tools and techniques and how to approach implementation. Lean thinking has become a widely adopted improvement approach that can greatly simplify processes and improve performance in both manufacturing and service organisations. Lean recognises that most of an organisationa ™s processes are at  more...

Lean Processes and Tools Training Lean thinking is based on the legendary Toyota Production System that produces very high quality products; in a very short time and at a low cost. Too many people and organisations achieving all three of these goals simultaneously is an impossibility. Lean provides a methodology and tools that enable organisations to make significant improvements in lead time, cost reduction and product or service  more...

Value Stream Mapping Training Lean thinking has become a widely adopted improvement approach that can greatly simplify processes and improve performance. At the heart of Lean thinking is the focus on creating value for the customer and eliminating waste. The stream of activity within an organisation that creates customer value is called the value stream. Value Stream Mapping is the tool used to understand, analyse and improve  more...

Six Sigma Black Belt Conversion Training This Six Sigma Black Belt Conversion training course is second module in our Six Sigma Black Belt Training Package. Delegates wishing to attend this Six Sigma Blackbelt training course who have not already achieved Green Belt level should first take our Lean Six Sigma Green Belt course and complete a Six Sigma project before attending.  more...

Project Management Training ...uction to the principles of Project Management, equipping delegates to apply these principals to real projects after the course. Successful project management is achieved by the intelligent application of sound principles. This Project Management training course is designed to teach you excellent Project Management skills. Delegates learn the skills required to successfully implement any  more...

PRINCE2 Foundation Training ...esigned to prepare you for the foundation examination. Delegates wishing to obtain the PRINCE2 Practitioner Qualification can attend our accredited five day PRINCE2 Practitioner Training Programme which includes the three day PRINCE2 Foundation course Delegates who have already obtained the PRINCE2 Foundation Qualification can attend our accredited two day PRINCE2 Practitioner Conversion  more...

Advanced SQL Server 2005 Integration Services SSIS for Developers ...anced features of the SSIS control and data flow engines, delegates will be taught how to design, develop and implement an SSIS-based ETL system, accounting for some of the more common and complex requirements, including: - Source-to-destination mapping - Extraction (e. g., incremental) - Staging tables - Slowly Changing Dimensions - Late arriving (inferred) dimensions - Late  more...

Business Development ...ice, win and keep new customers. As a result of attending delegates will be able to deeply understand their customers and motivate commitment. This accelerated learning programme combines the skills and behavioural traits needed in todays increaasingly competitive business to business sales. * Market information and how to use it in sales planning * Appointment making and target  more...