Instructor Led Deliver Training in United States

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Deliver Training Seminars and Classes
From Taylor Performance Solutions, Inc.
A Public Speaking Course - Presentations Skills for Speaking to Groups Attend this one day workshop and learn how to: Control your nerves and harness nervous energy to work for you Deliver a presentation with confidence and poise Organize your ideas in a persuasive, informative way Control your voice, gestures and body language Grab the audiencea ™s attention Create interesting and easy to follow visual aids Motivate your audience  more...
Presentation Skills for Speaking in Public instructor led training Public speaking is a great way to enhance your image, increase your self confidence and improve in your career. You will learn how to develop materials, inspire an audience, make a speech memorable, exude professionalism and erase fear. We can customize a workshop to deliver on site for groups of at least 4 people.  more...
Presentation Skills for Speaking to Groups instructor led training ... nervous energy to work for you and not against you! - Deliver a presentation and exude confidence and poise. - Organize your ideas in a persuasive, informative way. - Use professional body language and movement. - Use gestures and control facial expressions that enhance your presentation. - Use your voice to project, pace, and pause. - Grab and keep the audience's attention. -  more...
Train the Trainer instructor led training Taylor Performance Solutions offers unique and effective programs to support trainers with all levels of experience. We consult with you first on the types of training materials you are currently using and the experience level of your trainers. We custom design a train the trainer program to meet your exact specifications and needs. The final step is an interactive training and coaching session  more...
Train the Trainer instructor led training ...deliver effective training. This workshop can be brought to your organization to support your business goals. The workshop runs for either 2 or 3 days depending on needs and class size. Your trainers will learn and Practice: Adult Learning Principles Instructional Design Techniques - Including Initial Needs Assessment, Developing Learning Objectives, Creating Agendas, Determining  more...
From The Career Center
Adobe InDesign Level 1 CS5 instructor led training You are starting to familiarize yourself with print layout and design using InDesign. You would like to learn about the tools and features available to you in InDesign CS5. In this course, you'll work with some of the tools and features to create and deliver eye-catching printed documents. This course is intended for graphic designers, creative professionals, print professionals, publishers,  more...
Microsoft Powerpoint 2007 Level 1 instructor led training You may want to upgrade paper-based overhead presentations to an electronic format. In this course, you will work with Microsoft Office PowerPoint 2007 to create electronic presentations. Course Objectives You will explore the PowerPoint environment and create a new presentation. You will format text on slides to enhance clarity. In order to enhance the visual appeal, you will add graphical  more...
Microsoft Office PowerPoint 2010 Transition from MS PowerPoint 2003 instructor led training This course is designed for experienced PowerPoint users who have worked with the earlier versions of Microsoft PowerPoint, ideally Microsoft PowerPoint 2003, and who have or are planning to upgrade to Microsoft PowerPoint 2010. Course Objective: You will identify the components of the results-oriented interface of the PowerPoint environment and customize the interface to suit your  more...
Microsoft Powerpoint Level 1 2010 instructor led training This course is designed for students who are interested in learning the fundamentals needed to create and modify basic presentations by using Microsoft Office PowerPoint 2010. Course Objective: You will explore the PowerPoint environment and create a presentation. You will format text on slides to enhance clarity. To enhance the visual appeal, you will add graphical objects to a presentation  more...
PowerPoint Expert Level instructor led training ... with design templates, custom animations, techniques for delivering presentations, Web presentations, and presentation broadcasting. You will create and prepare presentations for delivery on the Web, as well as prepare them for others for review. Upon successful completion of this course, students will be able to: create a slide that contains enhancements made with sound or visuals. use  more...
From Bold New Directions
Situational Frontline Leadership instructor led trainingon-line e-learning cbt (computer based)group study and discussionbook ...d by combining and rearranging the learning activities to deliver the program modules over time or on consecutive days. Learning Objectives: Take responsibility in developing their direct reports; Diagnose employees development needs and then adapt their leadership style to meet those needs; Partner by creating a side-by-side relationship where both parties are mutually  more...
From Management Training Institute
Situational Frontline Leadership instructor led traininggroup study and discussionbookworkshop / seminar ...d by combining and rearranging the learning activities to deliver the program modules over time or on consecutive days. Learning Objectives: Take responsibility in developing their direct reports; Diagnose employees development needs and then adapt their leadership style to meet those needs; Partner by creating a side-by-side relationship where both parties are mutually influential;  more...
From Simons-White & Associates, Inc.
Process Auditing instructor led traininggroup study and discussioncoursewareworkshop / seminartrain the trainer Course Description: It is imperative that an auditor effectively guides an organization through a process of meeting compliance requirements. However, real value can be added to the process if the auditor establishes a program that also focuses on overall performance relative to the objectives being met for registration. This course teaches the student how to add value, deliver business benefits  more...
From MicroTrain
CompTIA A Certification Training ...in has the skilled trainers and exceptional facilities to deliver the knowledge that will take them to the next level. If you're charged with finding the optimum CompTIA A+ training classes for your company's professionals, MicroTrain is the only name you need. Contact a representative today at 888-737-8512 to set up a personal consultation on your company's specific computer training  more...
From The Safety Institute of America
Arc Flash Awareness This reality based course will deliver a powerful understanding of the potential for an arc flash incident and convey an influential message to help prevent this from happening at your facility. Not for the weak at heart!  more...
Safety Train-the-Trainer Finally, a course that provides the necessary tools to create, deliver and implement effective training programs. Through this course, students learn the do's and don'ts of using multimedia such as PowerPoint, student management and classroom set-up. Aren't you tired of the rolling eyes and heavy sighs when you mention 'safety training'? (Incluudes student manual and CD Rom filled with safety  more...
From Business Industrial Network
Arch Flash Safety and National Electric Code - NEC, Training instructor led trainingworkshop / seminar ...eld in Atlanta, GA., (NFPA 70E). Licensed electricians to deliver an Arc Flash Safety Seminar designed for commercial and industrial application. ARC - NEC seminar course outline is as follows: NFPA 70E Introduction Review of Article 130 Use of Index 130.1 Justification for Work 130.1A Energized Electrical Work Permit 130.2 Approach  more...
From SmartStorming: Unleashing Innovation Through New Ideas
Innovation Ideation Audit ...na s ideation practices, interview all key personnel and deliver a comprehensive assessment of your current situation. Our report will detail your strengths, weaknesses and specific opportunities for improvement. Learnings will be used to tailor subsequent SmartStorming training to your companya s specific needs. This program allows your organization to get maximum impact from SmartStorming  more...
From Requirements Solutions Group
How to Plan and Monitor Business Analysis Activities instructor led traininggroup study and discussioncoursewareworkshop / seminarcase study, exercises ...ology project. Without the right requirements, you cannot deliver the right solution. Unfortunately, analysis is by its nature a process of discovery, meaning you cannot know what you will find until you find it. This uncertainty makes the business analysis activity particularly challenging to plan and manage. As a result, planning and managing the Business Analysis part of a project is its own  more...
From Beyond 20, LLC
ITIL v3 Foundations Training Course and Certification Exam instructor led traininggroup study and discussioncoursewarebookworkshop / seminar ... introduction to the lifecycle of managing IT services to deliver to business expectations. With an engaging, case study based approach to learning the core disciplines of the ITIL best practice, this course positions the student to successfully complete the ITIL v3 Foundations certification exam. The exam will be delivered on the final day of class. The ITIL Version 3 best practice is  more...
From EMS Consulting Group, Inc.
Material Flow and Kanban instructor led traininggroup study and discussion ...or purchased parts that ensures that purchased parts are delivered to manufacturing cells efficiently and timely.  Attendees will learn how to develop and use a system for planning parts, how to setup purchased parts supermarkets, how to implement kanban, and how to effectively deliver purchased parts to manufacturing cells.  Using a case example, participants will make calculations and  more...
From Power Diversity, LLC
Professional Communicator Certification Program instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd romDVDbookworkshop / seminartrain the trainerDan is an international trainer who comes to your organization; many of his programs can also be accessed online. ...Graduates can: Speak with professionalism and precision Deliver 5-star customer service effortlessly and consistently Defuse emotionally charged situations Identify and relate to the 4 different personality types Master telephone etiquette and verbal skills Implement effective leadership and team-building tactics Deal with and transform difficult people, both customers and coworkers  more...
From Red Rock Research, Inc
Software Project Management 18 PDUs instructor led traininggroup study and discussioncoursewareworkshop / seminar ...roup study, 68% of all software projects in the U. S. are delivered late or outright cancelled, typically due to a lack of proper project management practices. Attend our seminar to find out how successful organizations deliver high-performance software on-time, within budget, and within desired quality levels. Our hands-on course follows PMI ®a ™s PMBOK ® Guide (Project  more...
From Resources Unlimited
Lateral Thinking Certification (Train-the-Trainer) instructor led trainingworkshop / seminartrain the trainer ...al two-day training course and to observe the training as delivered by a Master Trainer. Each tool is covered in much greater detail after experiencing the course as a participant. Participants complete assignments each evening, which include reading and preparing practice sessions and facilitations. A number of assigned practice sessions and facilitations are conducted throughout the  more...
Everything DiSC Classic Certification from Inscape Publishing instructor led trainingworkshop / seminartrain the trainer Become an Inscape Publishing Everything DiSC Classic Certified Trainer - The Inscape Publishing Everything DiSC Classic Certified Trainer designation provides you with credentials that demonstrate your in-depth understanding of DiSC, the Everything DiSC Classic Facilitation System, and its applications. Everything DiSC Certification ensures that you are grounded in the newest DiSC research and  more...
DiSC Training For Managers workshop / seminar Our professional DiSC Trainer will deliver a customized DiSC Training seminar on-site for your management team. We help companies improve employee performance through our interactive DiSC training programs, delivered by trainers with 20 years of experience. We'll create a personalized, interactive DiSC session for your management team that will accomplish your training objectives, guaranteed.  more...
DiSC Classroom Certification for Trainers, Coaches, and Consultants instructor led trainingworkshop / seminartrain the trainer ...For Trainers, Coaches, & Consultants is a two-day seminar delivered by DiSC Trainers with 20 years of experience. This two-day process empowers trainers, coaches, and consultants to learn the DiSC model, deliver DiSC workshops to their employees/clients, incorporate DiSC into coaching and consulting settings, and to utilize the model and tools to meet their personal and organizational  more...
From Turpin Communication
Presentation Skills Training (onsite) instructor led trainingworkshop / seminar12-month blended learning reinforces skills Turpin Communication provides the most practical, efficient, personal, no-nonsense presentation skills training available anywhere. Our onsite courses are tailored to the organization, team and each individual. This is not a one-size-fits-all best practices course. Instead, we work with each individual to capitalize on their own communication strengths and improve their weaknesses. We do this  more...
From Kogent
BOC310 - Crystal Reports - Report Design I - Fundamentals of Report Design ...g solution that helps you design, explore, visualize, and deliver reports via the web or embedded in enterprise applications. This two-day instructor-led course is designed to give you comprehensive skills and in-depth knowledge to plan and create reports that will help you analyze and interpret information. As a business benefit, you will find that this course is an in-depth approach to the  more...
BOC320 - Crystal Reports - Report Design II - Business Reporting Solutions ...g solution that helps you design, explore, visualize, and deliver reports via the web or embedded in enterprise applications. This two-day instructor-led course is designed to give you comprehensive skills and in-depth knowledge to plan and create reports that will help you analyze and interpret information. As a business benefit, you will be able to increase your understanding of formulas,  more...
BOC330 - Crystal Reports - Report Design III - Report Processing Strategies ...g solution that helps you design, explore, visualize, and deliver reports via the web or embedded in enterprise applications. This one-day instructor-led course is designed to give you comprehensive skills and in-depth knowledge required to plan and create reports that will help you analyze and interpret important information. As a business benefit, you will find that your increased  more...
BOI300 - BusinessObjects Data Integrator XI 3x - Core Concepts ...I 3. 0 enables you to integrate disparate data sources to deliver more timely and accurate data that end users in an organization can trust. In this three-day course, you will learn about creating, executing, and troubleshooting batch jobs, using functions, scripts and transforms to change the structure and formatting of data, handling errors, and capturing changes in data. As a business  more...
From Hands On Technology Transfer, Inc.
XML Programming instructor led trainingcomputer labClassroom-based, instructor-led training with 50% hands-on labs ...e then combined in client or server-based applications to deliver rich AJAX user interfaces with clear and modular code. Extensive examples in Java, ECMAScript (JavaScript) and .NET environments combined with comprehensive hands-on lab exercises reinforce the concepts being taught and introduce the practical application of XML to business problems. Course Prerequisites: Programming  more...
From Effective Agile Development LLC
Effective Scrum Developer workshop / seminarcomputer lab This course is aimed at helping software development professionals and teams be more effective when implementing Scrum and other agile software development methodologies. In an effort to raise the effectiveness of Scrum, the Scrum Alliance has created the Certified Scrum Developer program. This course is designed to deliver the core Agile Development Practices Learning Objectives of that program  more...
From RAMCO Software Training
RAMCO Software Training instructor led trainingstudy at homegroup study and discussioncoursewarebookworkshop / seminartrain the trainercomputer lab ...rs in Seattle, Tacoma, or Renton, RAMCO Software Training delivers a comprehensive curriculum that is relevant to small and large companies in today's high tech business environment. Our standing as a Microsoft Certified Partner and Adobe Authorized Training Center guarantees you a knowledgeable and expert staff of instructors who understand the planning and implementation of software  more...
From Soundtraining. net
Mastering Customer Service for IT Professionals ...y seminar will focus on helping the I. T. support staffer deliver great end-user support by knowing how to combine the technical aspects of the job with an empathetic (and occasionally sympathetic) ear. You'll learn how to use emotional intelligence concepts and techniques to create positive outcomes for you and your user. **Course Objectives At the end of this training, you'll be able to  more...
From John Sturtevanta ™s Business Writing Seminars
Speak Like You Mean It ...hance to learn what it takes to engage your audience, and deliver your ideas clearly and confidently. Speak Like You Mean It! combines improvisational acting exercises, public speaking techniques, story-telling principles, and practical guidelines for designing and creating presentation graphics. Morning: Developing a presence Through a series of physical and verbal exercises, you  more...
From Soundtraining. net
Linux Server Training Installing Configuring Optimizing and Troubleshooting Linux instructor led traininggroup study and discussionbookworkshop / seminarcomputer lab soundtraining. net's Linux server training is two information-packed days of Linux training filled with hands-on exercises, live demonstrations, explanations, and real-world examples. This is the perfect way to get up to speed in a hurry on the Linux operating system and open source software in general. In just two days, our experienced, professional Linux+ certified trainer will show you how to  more...
From Create-Learning
Team Building Program Accountability and Team Cohesion instructor led traininggroup study and discussionworkshop / seminar ... We will administer a team building pre-assessment and deliver a report of the pre-assessment to all the team members, fine tuning the facilitation and team development to match the areas that the team feels are needed in accordance to the pre-assessment. We will facilitate and train the department on communication techniques that focus on listening for enhanced understanding as well as  more...
From Boson Training Inc.
Network Plus instructor led trainingcoursewarebookcomputer lab The Boson training for CompTIA Network+ is a 5-day course designed to prepare students to pass the Network+ certification exam. The Network+ exam provides a challenging test of networking knowledge and skills. This course provides all the information you need to perform key networking installation, configuration and administration tasks. All Boson classes are held in Tampa, Florida. We have the  more...
Security Plus Training instructor led trainingbookcomputer lab The Boson training for CompTIA Security+ is a five-day course designed to prepare students to pass the Security+ certification exam (SY0-201). In this course, you'll build on your knowledge and professional experience with computer hardware, operating systems, and networks as you acquire the specific skills required to implement basic security services on any type of computer network. We have the  more...
From CC Pace
Scrum Team Training workshop / seminar ...or team members who are responsible for managing solution delivery. OBJECTIVES Using a combination of interactive presentations, problem-solving exercises, and team-structured simulations, the experiential Scrum Team Training 2-day class will enable participants to: a Understand the core principles, strategies, and practices of Scrum a Apply Scrum in multiple project settings and  more...
Agile Project Management instructor led traininggroup study and discussionworkshop / seminar ... Management Process Groups leveraging the best of each to deliver maximum value to customers. COURSE TOPICS Understanding PM/ CSM Behavior The Essentials of: Agile / Scrum Project Management Lean Thinking - Customer Focus - Value Creation - Seeing Flow, Bottlenecks and Stresses The Impact Lean-Agile techniques have on PMIa ™s: Five Project Management Process Groups Nine  more...
From SagePresence
BE DIRECTED for Presenting instructor led traininggroup study and discussionworkshop / seminar ... need to know how to say it, and most importantly, how to deliver it to a decision-maker, or a room full of them, with confidence, influence, and winning presence. BE DIRECTED is a quick, fun, and effective way to get you up to your next level of presenting power. In a single three-hour session, this workshop invites volunteers to present a message to the rest of the room, receive hands-on  more...
From Future Media Concepts
Flash Video for Professionals ...delivering video on the internet. Whether your Flash skills focus on design or programming, this course will help you with every phase from writing the project proposal to deploying finished applications. We will discuss a step-by-step workflow by directing you through setting up a work environment, designing applications, using ActionScript 2 and 3, Flash Media Server 2, and every stage in  more...
Pro Tools 110 Essentials of Pro Tools ... your studio and session (Record, Edit, Mix, Process, and Deliver Audio) * Controlling Pro Tools - What is an external controller? * Managing sessions and tracks * Recording MIDI and audio * Loop recording and auditioning and techniques, including setting levels * Understanding timescales * Virtual instruments and plug-ins * Editing MIDI * Editing audio  more...
Pro Tools 201 Pro Tools Production Essentials Overview Pro Tools 201 covers the core concepts and skills needed to operate a Digidesign Pro Tools|HD system in a professional studio environment. Topics include * Differences between Pro Tools workstations (Record, Edit, Mix, Process, and Deliver Audio) * Introducing Pro Tools|HD * Customizing Pro Tools to your session requirements * Session management * Selection  more...
From ITSM Academy
ITIL V3 Capability Course PPO - Planning Protection and Optimization - Accredited ...est practice knowledge required to cost-effectively plan, deliver and manage the a warrantya processes to ensure that IT services are a fit for usea . Embedded into the five (5) day PPO course is our unique virtualization, Living the Lifecycle . Woven through all of ITSM Academya s ITIL V3 Certification classes, this virtualization brings V3 processes and concepts to life. Within a  more...
ITIL V3 Capability Course SOA - Service Offerings and Agreements ...deliver quality IT services that enable desired business outcomes. To do this, service providers often face a precarious balancing act of managing customer relationships and requirements, understanding and managing demand and patterns of business activities, aligning internal and external suppliers and maintaining fiscal responsibility and sound IT investments. The ITIL Version 3 (V3)  more...
From Technology Ed
Project Management Professional on-line e-learning cbt (computer based)study at homecoursewareself directedworkshop / seminar ...and managing resources in such a way that these resources deliver all the work required to complete a project within defined scope, time, and cost constraints. This course assumes students have no prior knowledge about project management, and delivers lessons and examples to build management skills. We review the examination of the identification, selection, and planning of projects.  more...
From Corporate Learning Institute
PORTABLE ADVENTURE PROGRAMS instructor led traininggroup study and discussion ...n or ours CLI offers expert assistance with designing and delivering programs that target your specific needs and deliver the impact you require within your budget. THE TEAM CHALLENGE CUP: FUN SOCIAL NETWORKING INITIATIVE GAMES The Team Challenge Cup is a 2-8 hour event that allows your group to experience real teamwork. The activities that we choose depend upon the message that you want  more...
From ITpreneurs
ITIL Foundation Virtual Classroom ...uces learners to the lifecycle of managing IT services to deliver to business expectations. As well as an engaging, case study based approach to learning the core disciplines of the ITIL best practices, this course also positions the student to successfully complete the associated exam, required for entry into the future ITIL v3 intermediate level training courses. The ITIL Version 3 best  more...
From Linkage, Inc.
Linkage's Leadership Academy The mission of the Linkage Leadership Academy is to accelerate the development of leaders so that they can reach higher levels of success and produce better results for their organizations. The Academy accomplishes this by developing essential competencies and skills, introducing new approaches and global best practices, and inspiring personal commitment to leadership development. The  more...
From Treeline Training, Inc.
How to Be an Outstanding Receptionist ...oming environment to clients, visitors and colleagues, to deliver the highest level of customer service, to handle angry or impatient people with diplomacy, and to juggle your multiple priorities effectively. Course Objectives : Successful completion of this course will increase your knowledge of and ability to: a Create a welcoming impression that matches your organizationa ™s  more...
Introduction to Project Management ...he key project issues of schedule, budget and performance deliverables; and develop appropriate responses to potential problems. After the project is completed, you will deliver clear and effective reports that include a formal evaluation of the project. Course Objectives : Successful completion of this course will increase your knowledge of and ability to: a Understand the basic  more...
Interactive Interviewing Skills When your job demands that you split your concentration between inputting information accurately into a computer while interacting with a real, live person who deserves your full attention, what do you do? This program shows you how to build rapport and put clients at ease, keep the client engaged as you input information into the computer, deliver bad news in a way that minimizes negative  more...
From Linkage, Inc.
Leadership Level Facilitation Delivering Dynamic Leadership Training Among the most challenging training situations is leading learning programs for managers and leaders who have limited time- and high expectations. Being at your best in the moment and giving yourself every potential advantage before stepping into the room are critical to your success. In this experiential program, receive best practices, effective tools, and innovative facilitation approaches to  more...
Organizational Culture and Change ...tructuring place pressure on strategy and performance. To deliver business results through periods of change and transition, competent change agents need access to tested and reliable measurement tools. This program, featuring The Denison Organizational Culture Surveya , will help you expand your capabilities to meet the challenge of driving bottom-line performance metrics such as sales  more...
Driving Innovation Train-The-Trainer Program In todaya s competitive environment, an overwhelming 90% of U. S.-based companies cana t maintain a level of growth that satisfies their shareholders. Listening to their customers, keeping an eye on competitors, and investing in research and development is not enough to sustain long-term success. Participants of the Driving Innovation: Train-The-Trainer Program will become certified to deliver  more...
From People Skills Institute
Organizational Dynamics ...on must maximize effectiveness and efficiency in order to deliver quality products and services. To do this, we must be more adaptable than we have ever been. The results of these new organizational challenges create a pressure cooker of change and stress upon the human assets of our organizations. Organizations must include, in their focus, sensitivity to the impact of change and stress upon  more...
From TrainersDirect
Developing Your Project Management Skills - The Basics for Success instructor led training ...is course to acquire the necessary skills to successfully deliver their projects within expected parameters. What You Will Cover: Project management definition and principles a critical process elements and tool applicationa project charter development... successful project organizationa obtaining customer and management supporta critical communication requirements Project  more...
From Bpminstitute.org
Business Architecture IT Architecture Alignment Cross-Disciplinary Alignment Strategies for Business IT instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewareself directed Most organizations lack a well articulated blueprint of their business. While everyone can see their small piece of the puzzle, no one has visibility into the enterprise as a whole. This in turn constrains the organizationa ™s collective ability to visualize the root cause of critical issues and rapidly craft viable solutions. To address this lack of enterprise visibility, organizations must  more...
Building a Business Architecture using Value Chains Value Streams instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewareself directed ... focus coupled with a holistic view of the enterprise, to deliver a value creating system. The IT community is certainly no stranger to architecture development and engineering disciplines. Perhaps it will seem strange to the business community that they too have a formal architecture that can be engineered as well; the Business Architecture. However, almost every business today lacks a  more...
Designing Service Oriented Solutions instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewareself directed ...ing SOA. But is the marketing hype just setting up SOA to deliver another major disappointment (remember ERP, BPR, Objects, Components)? Gartner is already reporting that SOA has entered the dreaded a Trough of Disillusionmenta . Well,a Not if we can help it! Most of the organizations that we see are struggling with a few major questions regarding SOA.? For example, what is the  more...
Advanced Process Management Principles - Key to Sustainability instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewareself directed ...ESULTS! And that is precisely what process management can deliver when practiced at the enterprise level. BPM is not just about technology. It is first and foremost about improving organizational performance. Major initiatives will only be optimized if senior leaders are engaged in applying process management principles and practices at the enterprise level. To make this happen, as many  more...
From The Outset Group
BA Three Detailing Business Data Requirements 3 days 24 CDU Using the Data Requirements Framework, teaches IIBA methods and tools to document data requirements and build data models at the conceptual, business, and logical levels. Positions the Business Analyst to proactively address data requirements throughout the project, and to ultimately deliver verified data diagrams, tables, and other data schema to the technical team for implementation.  more...
From LaMarsh & Associates, Inc.
LaMarsh Six Sigma Managed Change(tm) Application Workshop instructor led traininggroup study and discussioncoursewarebookworkshop / seminar ...rs) who will determine whether the change itself can ever deliver results that are sustainable. Whether we like it or not, these "Targets" of change within the organization will inevitably make their own independent decisions about wheter to accept or reject the change. Anticipating who will likely resist the change, identifying their resistance issues and addressing them early is often the  more...
From Blue Ridge Medical Training
ACLS AHA Advanced Cardiovascular Life Support - 4 Hour Renewal This is a renewal course for experienced ACLS providers. All providers will need to come to class prepared to test. This is a short interactive course. Stress-Free Hands-On Approach makes learning Fun and Easy With our hands-on approach to ACLS we deliver a course like no other on the market. Helping Participants understand no only the Algorthyms but the Core Concepts of ACLS. Our Faculty of  more...
BLS AHA Basic Life Support Renewal Course Stress-Free Hands-On Approach makes learning Fun and Easy With our hands-on approach to BLS we deliver a course like no other on the market. Helping Participants understand no only the Algorthyms but the Core Concepts of BLS. Our Faculty of Pediatricians, RNs, CRNAs, Paramedics, Cardiologists, Anesthesiologists, & Emergency Physicians are dedicated to your success  more...
BLS AHA Basic Life Support Initial Course Basic Life Support for Healthcare Providers Stress-Free Hands-On Approach makes learning Fun and Easy With our hands-on approach to BLS we deliver a course like no other on the market. Helping Participants understand no only the Algorthyms but the Core Concepts of BLS. Our Faculty of Pediatricians, RNs, CRNAs, Paramedics, Cardiologists, Anesthesiologists, & Emergency Physicians are dedicated  more...
From The Innovation Games Company
Innovation Games for Customer Understanding in Mountain View CA ...efforts, reduce your costs, accelerate time to market and deliver the right solutions, right from the start. Still on the fence? Herea ™s what some of our clients and students have said about Innovation Games: a Playing [Innovation Games] gave us insight into how different people look at problems, the different kinds of thought processes in play. We saw this thanks to the debrief  more...
From The College of Call Center Excellence
Call Center Call Quality Assurance Certification instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussionworkshop / seminar ... the Director, Manager or Quality Analyst responsible for delivering a "best in class" quality monitoring and coaching program. Attendees will leave with the framework for their center ready for implementation. The QA and Monitoring Workshop will provide participants with an understanding of the elements that are crucial in building a well- planned program that meets the strategic needs of the  more...
From The Innovation Games Company
Innovation Games Practitioner Course Mountain View CA ...ous games (both online and in-person) that can be used to deliver cost-effective market research for development/ product teams and super-charge the product planning process. Based on Luke Hohmanna ™s book, Innovation Games ®: Creating Breakthrough Products Through Collaborative Play and used by such companies as SAP, Intuit, Qualcomm and Emerson Climate Technologies, Innovation  more...
Innovation Games Practitioner Class Chicago instructor led traininggroup study and discussionbook ...ous games (both online and in-person) that can be used to deliver cost-effective market research for development/ product teams and super-charge the product planning process. Based on the book of the same name by Luke Hohmann, Innovation Games ® power innovation by enabling you to better understand your customers. This interactive, two-day course, taught by Luke Hohmann and Lowell  more...
From Bottom-Line Training
Bottom-Line Targeted Demo Skills Workshop instructor led traininggroup study and discussioncoursewareworkshop / seminartrain the trainer ...deliver a targeted software demonstration that hits the heart of your customer's challenges, establishes the value of your solution, and shows why your solution is better than the competition's embodies one of the most important skills Sales Engineers can develop. It is usually the first look your customer has at your solution and first impressions are vital. An exceptional demo can  more...
From Manufacturing Executive Institute
Project Management Fundamentals ...nd, usually constrained by date, but can be by funding or deliverables. It is performed to meet unique goals and objectives, usually designed to bring about beneficial change or added value. The temporary nature of projects stands in contrast to ongoing business operations which are repetitive, permanent or semi-permanent functional work designed to produce products or services. In practice,  more...
From Terrateach
Apple Keynote 09 training For Presentations ...deliver presentations that will inform and delight your customers and audience. WIth visually stunning transitions, 3D charts, video, audio and a host of other features, Keynote is rapidly becoming the presentation software of choice for people who want to make the maximum impact. It's time to get on board! In this one-day Apple Keynote 09 training class, you will cover all aspects of using  more...
From Resolutions Training & Consulting
File Preparation and Preflight instructor led traininggroup study and discussionworkshop / seminarcomputer lab ... the tasks and processes required to prepare, package and deliver efficient digital content to their graphic arts service providers. Students will learn the specific roles that various people play in the process - from the designer, to the mechanical artist, to the customer service representative, imaging experts, and output specialists and provides real-world examples of output challenges, and  more...
From Sonic Training
Adobe Indesign Introduction (Beginning) Class instructor led training ...ective: You will utilize Adobe InDesign CS2 to create and deliver eye-catching printed documents. Welcome to Sonic Training!. (http://www.sonictraining.com 877-760-0078) Macromedia (Dreamweaver, Flash, Fireworks), Adobe (Photoshop, InDesign, Illustrator), Database (SQL, Access, Filemaker Pro, Goldmine), Programming (HTML, CSS, XML, Access VBA, Excel VBA), MS Office (Excel, Access,  more...
Microsoft PowerPoint, Oulook, Project instructor led training ...asic Microsoft Office PowerPoint 2003 presentations for delivery in front of an audience. Performance-Based Objectives Upon successful completion of this course, students will be able to: manipulate an existing PowerPoint presentation. begin creating a presentation. format text slides. add tables to a presentation. chart data in a presentation. modify objects on slides.  more...
From QUEST Quality Emergency & Safety Training
First Responder , Medical Emergency Responder The course has been designed to provide basic emergency care knowledge and skills to the student who will provide the first emergency care. The objective of the first person on the emergency scene will be to recognize the needs of the victim and deliver quality care to the patient, minimizing discomfort and preventing further complications. Intended Audience: Search and Rescue, Rescue Dog  more...
From Courage Speaks, LLC
Powerful Communication Skills When you speak, do people listen? Develop the ability and confidence to speak up and be heard. Your ability to communicate is key to your career and personal relationships. Learn what it takes to communicate assertively and get results! Manage emotions and confront conflicts with confidence. Be able to deliver feedback and respond to criticism with grace and strength. Project a professional  more...
From XA Systems
ITIL v3 Foundation Classroom ...g; v3 Awareness course in a physical Classroom. Classroom delivery is ideal for a group that is located in the same office. Through a network of over 200 instructors throughout the world, XA Systems is able to provide local language instructors regionally who possess the highest industry knowledge in the domain. This exciting and dynamic 3-day course introduces learners to the lifecycle of  more...
From Manhattan Edit Workshop
Adobe Flash CS4 For Video Professionals workshop / seminarcomputer lab ...delivering video on the internet. Whether your Flash skills focus on design or programming, this course will help you with every phase from writing the project proposal to deploying finished applications. We will discuss a step-by-step workflow by directing you through setting up a work environment, designing applications, using ActionScript 2 and 3, Flash Media Server 2, and every stage in  more...
From INT Information Systems, Inc.
Introduction to Microsoft PowerPoint instructor led trainingbookcomputer lab ...entation composed of text and pictures, as well as how to deliver the presentation on screen or on paper. The class is taught as a hands-on "laboratory" lead by an experienced instructor. During class, students use a workstation to work with actual files and real-world examples. In addition to the classroom instruction and hands-on exercises, each participant recieves a booklet and class CD,  more...
From National Safety Awareness, LLC Training Center
CPR HEALTH CARE PROVIDER ... We would welcome the opportunity to earn your trust and deliver you the best service in the industry. Please feel free to contact Christina: Info@nationalsafetyawareness. com or call (845) 597-9437 Mailing Address P. O. Box 321 Fishkill, NY 12524 Location(s): Our Company works from various location mainly Newburgh, NY. However we offer numerous On-Site classes (we come to  more...
From Lodestone Digital
Acrobat 9 Fundamentals instructor led training This course covers Adobe Acrobat 9 Professional for designers, developers, and business users. Adobe Acrobat 9 Professional software allows professionals to deliver professional documents, manage document reviews, and build dynamic forms for data collection. This class will empower you to use the Adobe PDF format for more than just printing.  more...
From New York Interactive Media
PowerPoint 2003 for Business ...asily updatable, engaging, consistent presentation * Deliver a presentation without difficulty * Feel comfortable with importing any type of file Examples of people who will benefit greatly from this class: * Those seeking to feel comfortable with most PowerPoint office tasks * Those looking to interview for positions that require up to an advanced level of PowerPoint  more...
PowerPoint 2007 for Business ...asily updatable, engaging, consistent presentation * Deliver a presentation without difficulty * Feel comfortable with importing any type of file Examples of people who will benefit greatly from this class: * Those seeking to feel comfortable with most PowerPoint office tasks * Those looking to interview for positions that require up to an advanced level of PowerPoint  more...
From Express Yourself Communications, Inc
Advanced Presentations Would you like to stand out from your competitors? Engage your audience members? Get buy-in? This workshop is designed for those who have have some speaking experience and want to take their skills to the next level. Come prepared to deliver a 10-12 minute prepared speech, run a Q and A and receive feedback. Also included: how to tell a story and make a point, the art of persuasion and the most  more...
From Acting for Sales
Half-Day training program instructor led traininggroup study and discussionbookworkshop / seminar Attendees are introduced to Three Key Acting for Sales techniques that can be put into immediate practice: 1. How to gain the appointment using Audition Techniques 2. How to draw interest from reluctant prospects using Secrets of the Performer 3. How to deliver memorable and persuasive presentations A discussion of the techniques and their application to your companya ™s own real life  more...
Full-day Sales Training Program ...ctant prospects using Secrets of the Performer 3. How to deliver memorable and persuasive presentations 4. How to handle objections using the Rules of Improv 5. The 10 Keys to a Memorable First Impression from Casting Directors A discussion of the techniques and their application to your companya ™s own real life challenges are discussed, including demonstrations and interactive  more...
How to Deliver a Memorable and Persuasive Presentation instructor led traininggroup study and discussionbookworkshop / seminar ...deliver the facts: you must create a Memorable Experience to stand out from the competition. In this workshop, Sellers will learn: 1. How to develop a Strong Command of Voice and Body 2. How to Communicate with Intention and Impact 3. How to Create a Memorable Buying Experience Participants receive coaching in a highly-supportive group environment with individual feedback on  more...
From Security University
QNSP Qualified Security Policy Administrator SOA Security Architect ...olices its time to bring the whole network together and deliver a secure infrastructure. You'll merge today's security technologies into your network with the assurance that your layering defense tactics and providing early warning systems. Bring together the separate, tactical, diverse parts of your network with the services, mechanisms, and objects that reflect security policies,  more...
From Hammerman Associates, Inc
Crystal Reports Training Levels 1 and 2 instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewarebookworkshop / seminar Webinars on Crystal Reports advanced topics as well as 2, 3 and 4 day classes at your location using your data on your schedule. We use expert instructors and our certified training material. Satisfaction is guaranteed. Up to 12 students per class. After class support. Our manuals through Crystal XI are available for purchase. We can deliver and customize our webinars for your group.  more...
From The Modeling Agency
Data Analysis Boot Camp -- What Managers and Practitioners Really Need to Know About Transforming Data to Decisions instructor led trainingcourseware ... the foundation for data-intensive analytic projects that deliver insight, clarity, confidence and sound decision support. Unlike any other analytic or statistical training, this course maintains a decision strategy focus with a balanced depth of technical detail that allows attendees to transfer their skills effectively to their own projects. The Data Analysis Boot Camp is intended to: 1)  more...
From The Leaders Institute
Fearless Presentations ® instructor led trainingon-line e-learning cbt (computer based)book ...ience love you! a How to practice a whole lot less and deliver a whole lot better. By the way... Every secret above is given in the FIRST 45 MINUTES of the program! Presentation Secrets Revealed in the remainder of the Two Days... a An introduction that will make the audience want to listen to you and build your credibility. a How to make a confident entrance that will set a  more...
From Fathom Corporate Training
Internal Brand Training instructor led training ... cut out for them because human beings complicate service delivery. Opportunities exist every day to deliver internal and external customer service that supports or deteriorates brand value at multiple touch points. Even when an employee provides the type of service that delivers full brand value, another employee may drop the ball afterwards only to unravel the goodwill and brand integrity  more...
From The Leaders Institute
Public Speaking Secrets instructor led training ...ning world-class presentations in minutes, and master the delivery processes -- literally overnight. The most highly sought after skill in corporate America is the ability to stand on your feet and say what you want to say, the way you want to say it. And, right or wrong, people form a perception of who we are and what we represent by the confidence that we show when we speak. A person who  more...
From Jen Blackert
Online Success for Inspired Entrepreneurs - Free Audio Preview Information ...ledge with a like-minded community?" I'm so excited to deliver this program and community for the FIRST time ever This training is for those who are ready to practice personal mastery and create high income generating money machines. As a CoffeeShopreneur Member, you will RECEIVE the SECRETS to both universal wisdom and business growth tactics: 1. Set the Foundation: Finding  more...
From Fathom Corporate Training
CRISIS MEDIA SKILLS WORKSHOP instructor led traininggroup study and discussionworkshop / seminar ... this time is crucial. You have one chance to create and deliver a cohesive message that is well received or risk fallout from a PR catastrophe. Your firm s image and credibility are priceless. An opportunity exists for building or destroying that image in the eyes of the public, shareholders and with employees when a crisis situation occurs. There are very specific ways that media  more...
From Novaces
Consulting Our consultants have the kind of real experience that will help you to assess, plan, implement and lead process improvement programs that drive profound change in your enterprise. Importantly, our approach is tailored to the way you see your own organization as we deliver consulting for Lean Six Sigma Implementations from Process Management to On-Site Facilitation  more...
From Training for Excellence
Train the Trainer Program instructor led traininggroup study and discussioncoursewareworkshop / seminartrain the trainerHands-on practice and application ..., which emphasized both design elements and excellence in delivery, we have experienced a 40 growth in our production over last year." Gerry Heiple, Former VP, Foresters The program focuses on practical, proven, leading-edge techniques and strategies that both new and experienced trainers can begin to use immediately with success. You ll learn how to: --Build "instant" rapport with  more...
From LehnertCS, LLC
Best Practices Managing Projects using MS Project 2007 instructor led trainingcoursewarecomputer lab ...deliver project results by attending a Best Practices using Microsoft Project 2007 Class - 14 PDU's Taught by Ellen Lehnert, PMP, MCT, MCITP Topics that will be discussed: a Applying PMI principles to Project Scheduling software a Best Practices of using MS Project a Creating standard processes to apply Project Management principles to increase project success a Planning the  more...
From Training Education Management LLC
Leadership Development Training Education Management, in conjunction with 360 Solutions, offers the following custom management seminar package deal: a Half-day seminars offered at your facilities at a time mutually agreeable to you and TEM. You may choose from any of the more than 40 topics listed a A total of up to 30 supervisors and managers may attend each seminar. A minimum of 10 is required to hold a  more...
From 3Back LLC
Effective Scrum Developer Using NET With Visual Studio 2010 ...ified Scrum Developer program. This course is designed to deliver the core Agile Development Practices Learning Objectives of that program and should prepare the participant to successfully pass the Scrum Alliance CSD Candidate Assessment. Audience This course is intended for professional software developers who are on a Scrum team and want to understand how Scrum and agile engineering  more...
Effective Scrum Developer - Minneapolis MN ...ified Scrum Developer program. This course is designed to deliver the core Agile Development Practices Learning Objectives of that program and should prepare the participant to successfully pass the Scrum Alliance CSD Candidate Assessment. Combine with our Certified Scrum Master Training June 7-8, 2010 (2 days) to fully qualify for the CSD program. Audience This course is intended for  more...
From Sunshine Career Institute
Patient Care Technician ...are Technician (PCT) plays a vital role in the healthcare delivery setting often having more patient contact than any other team member including doctors and nurses. The PCT, at Sunshine Career Institute learns the following skills: Home Health Aide, Nursing Assisting, Phlebotomy, EKG, IV Therapy, etc. The Patient Care Technician (PCT) assists patients with many tasks that they can not do  more...
From Morningstar Ventures
Advanced Consulting Skills Course instructor led traininggroup study and discussionbookworkshop / seminar Advanced Consulting Skills Course - Individuals responsible for acting as catalysts for growth and change have development needs that are unique and demanding! Are you someone who gets results through influence rather than reporting authority? Are you a catalyst that helps other people in the organization achieve business goals? Does your effectiveness depend upon developing a shared  more...
From Knowledge Source Inc
Microsoft PowerPoint 2010 Crash Course Learn PowerPoint in Two Days Upon successful completion of this course, students will be able to: identify the components of the PowerPoint 2010 interface. create a presentation. format text on slides. add graphical objects to a presentation. modify graphical objects in a presentation. work with tables in a presentation. add charts to a presentation. prepare to deliver a presentation customize the PowerPoint  more...
Microsoft PowerPoint 2010 Level I Foundations Upon successful completion of this course, students will be able to: identify the components of the PowerPoint 2010 interface. create a presentation. format text on slides. add graphical objects to a presentation. modify graphical objects in a presentation. work with tables in a presentation. add charts to a presentation. prepare to deliver a presentation  more...
Delivering Powerful Presentations Even if You Hate Doing Them ...ew people ever get any real training in what it takes to deliver a good presentation. This one-day workshop enables participants to identify the key components of a good presentation and more importantly, how to turn into a great one. Participants will learn a comprehensive plan for creating presentations that work for both formal and informal presentations. The course shares a 3-step  more...
From Communication Ideas
Employee Engagement Training and Communication Program instructor led training Off-the-shelf, in-class, or online program to enable you to create employee engagement at work. Covers key drivers of engagement including leadership, communication, training, managera ™s communication, innovation, teamwork, and more. Request a free sample package. We also offer certification to enable you to get trained and then acquire all the materials, facilitatora ™s guide, PP  more...
From Leader Learning Group
The Certificate in Labor Relations ...heir company or facility. All instructors who want to deliver Be a Pro! TM within their organization should attend the Certificate in Labor Relations Train-the-Trainer Program. Candidates who attend the public seminar series, Charting the Course, will receive credit for the two day program and attend an abbreviated three day Certificate in Labor Relations program at a reduced rate.  more...
From Right Track Training LLC
Presentations Preparing Developing Delivering This course introduces students to the fundamentals of creating a presentation. Students will discuss the components of a good speech or presentation, and then they will learn how to develop their own. As students work through the activities, they will write and deliver three short presentations in class. They will be introduced to a variety of delivery techniques that include building rapport  more...
From BMC Software, Inc
ITIL v3 Foundation with Examination and BSM International Airport Simulation ... Management (ITSM). It outlines the processes required to deliver, measure, and improve IT services. This course also provides a comprehensive look at the concepts and terminology necessary for Foundation level understanding of ITIL V3. This course consists of traditional classroom training combined with experiential learning devoted to the BSM Airport Simulation workshop, a hands-on  more...
From ProComm Ltd
Present with Confidence ...that motivates your listener to take action. o Deliver your messages in a compelling, believable and confident manner utilizing your personal style. o Involve your listener to maximize retention and minimize your anxiety. Our Executive Consultants help the participants identify what behaviors are working for them and what may be getting in their way of being truly  more...
Training with Confidence ...sh a productive, adult learning climate * Hone their delivery skills to become more effective in front of larger audiences * Create and deliver clear and memorable openings and closings to their programs * Give instructions effectively to their learners * Involve their participants through the use of questions and interactive learning activities * Manage course time,  more...
From Case Western Reserve University - Executive Education
Overcoming Business Obstacles Innovative Solutions for Tough Times Jun 19 & 20 2012 ...na ™s a CSRa or sustainability function failed to deliver tangible results? In this program, you will learn how any organization can embed sustainability for value and profit. Many of the best-run organizations face new environmental and social demands, yet fail to capitalize on the opportunities they create because sustainability is seen as a distraction from core business  more...
Powerful Presentation Skills Design and Delivery May 8 2012 ...delivers the essential skills you need to become more confident, enthusiastic and persuasive when delivering any type of presentation. Through a combination of lecture, workshop and volunteer participation, you will learn how to enhance your overall image, communication style and public speaking skills in as little as a few hours. The agenda is divided into three sessions. In the morning,  more...
From Communico Ltd.
The MAGIC of Customer Relations instructor led trainingworkshop / seminartrain the trainer ...RODUCTION Make A Great Impression on your Customers and deliver meaningful and memorable customer experiences. When you choose to create a true MAGIC culture, you will build trust, strengthen relationships and increase loyalty. COURSE OBJECTIVE Develop your associatesa ™ ability to deliver exceptional service to every customer, external or internal. Whether that interaction occurs  more...
From Pinnacle Performance Company
Executive Communication Skills Master the executive communication skills needed to sharpen your ability to influence your peers and other key decision makers. Whether in board meetings, media conferences, a tough negotiation or an executive presentation, learn how to deliver every message with conviction, influence and passion. - Executive Presentation Skills - High Impact Communication Skills for Executives - Influential  more...
Performance-Based Presentation Skills ...deliver a more effective and engaging presentation regardless of your skill level, audience or material. Each workshop is customized right down to the individual so that your energetic, lecture-free workshop is full of practical interactive exercises and simulations suited to your role, skill level and message. Discover how this unique and innovative workshop can transform your presentations  more...
From Mic N Me - Chanti Productions
Mic n Me - Audition Acrobatics The Voice Pitch ... performance, and manage to pull it out to the surface to deliver a great read.....a Dan Sandor, Vox Talent Day one a Audition Acrobatics An entire class catered to the Audition In person vs Online auditions Discovering what the client wants Choosing the right delivery Taking risks a How to stand out Directed Audtiion(s) and submission All sessions recorded and sent home for  more...
From iB4e, Inc
Measurable Management instructor led traininggroup study and discussionbookworkshop / seminar ...ical, proven approach to continuous improvement that will deliver real, measurable outcomes that meet the needs of the organization, the department and the individual. Measurable Management is not just another buzz word, it earned its name because it delivers measurable, tangible results that begin before the program ever ends. This program works and we guarantee it! Measurable Management  more...
From Governors, LLC
Board Directors Maturity Program High-impact Delivery Deliver clear, convincing, and wella organized presentations; project credibility and poise even in highly visible, adversarial situations.  more...
Board Directors Maturity Program - Adaptability Maintain a positive outlook; resist stress and work constructively under pressure; respond resourcefully to change and ambiguity.  more...
Board Directors Maturity Program Attracting And Developing Talents Attract high caliber people; develop teams and talent with diverse capabilities; accurately appraise the strengths and weaknesses of others; provide constructive feedback; develop Successors and talent pools.  more...
From The Bluestar Group LLC
Customized Training Course Development instructor led traininggroup study and discussionworkshop / seminar Our hallmark is our ability to create and deliver sales and sales management training curricula or supplement existing training with customized, market- driven sales training seminars. In our role as a trusted partner, our programs reflect our client's cultures, markets, challenges, language, processes and situations.  more...
From Wintrac Inc.
Fast Track to Java EE 5 with Servlets JSP & JDBC ...t are robust, efficient, and maintainable. If you want to deliver an application on the web, you'll find this course essential. The course begins with a discussion of web application architecture. A major part of the course is spent on Servlets and JavaServer Pages (JSP) with special focus on using the JSTL. It then covers JDBC, Javaa ™s database access technology. The course concludes  more...
From T & T Training, LLC
Time Management ...agement skills that you can adopt in your organization to deliver endless results. Learning Objectives: a Understanding the tools, techniques, and concepts a Learn the 5 Key Terms about productive work we need to understand so that we can manage our time more effectively a Obstacles to effective time management a Dealing with indecision or delay a Prioritization techniques  more...
From Dr Rick Goodman
How to Deliver Powerful Presentations ...e communication skills, including preparation, structure, delivery, strategy, use of visual aids, and handling questions and answers. "How to Deliver Powerful Presentations" is the most highly participatory and personalize workshop of its kind. Each participant will receive coaching and feedback in order to help you learn and practice fundamental and advanced presentation skills. There are 8  more...
From Wintrac Inc.
Fast Track to Java EE 5 with Servlets JSP & JDBC ...t are robust, efficient, and maintainable. If you want to deliver an application on the web, you'll find this course essential. The course begins with a discussion of web application architecture. A major part of the course is spent on Servlets and JavaServer Pages (JSP) with special focus on using the JSTL. It then covers JDBC, Javaa ™s database access technology. The course concludes  more...
From Sales Improvement Professionals, Inc.
Making the Register Ring How the needs of the consumer have changed today, how to discover what they want in goods and services, and how to match your company products to those needs. Simple yet effective things that the retail employees can do to improve trust and improve profits. We share how to handle the busy day, the complaining customer, the angry customer. We will show the elements of Superior Customer  more...
From Awareness& Confrontation Training LLC
Sudden Assault Response System - Level One ...n course teaches the student how to defend and attack the delivery system of the body, not the weapon. We teach only 7 locks that can be applied in countless variations giving the student multiple options and choices within the use of force continuum without having to change body position. The student will learn, when ever a subject gives you his arm or wether your able to take a subjects  more...
From T & T Training, LLC
Personal Productivity ...agement skills that you can adopt in your organization to deliver endless results. Learning Objectives: a Understanding the tools, techniques, and concepts a Learn the 5 Key Terms about productive work we need to understand so that we can manage our time more effectively a Obstacles to effective time management a Dealing with indecision or delay a Prioritization techniques  more...
From Wintrac Inc.
Essential Agile Principles Practices ...gy. You will discover how to work together, as a team, to deliver the highest value early and often, while maintaining a very high standard of quality. Designed for everyone involved in (and around) a development team, this course has the ability to adapt to a variety of experience levels and functional areas. You will learn about the various Agile methods, and their values, principles, and  more...
From McKnight Consulting Group
Information Project Management Learn from Success: Deliver success leading your data warehouse, MDM, business intelligence or CRM project. Intended Audience: a Program and Project Managers, specifically for Data Warehouse, MDM, BI and CRM projects a Senior Architects a Key Business Partners a The class can be uniquely designed according to the needs of the site  more...
From Ouellette & Associates Consulting, Inc
Achieving IT Service Excellence ...r clients with excellent service. Unfortunately, IT folks deliver service based on what they, not their clients, think is important. This disconnect is why IT continues to miss the bulla ™s eye and think that achieving 100% client satisfaction is not attainable. The mark has changed now due in part to resource constraints, increasing expectations, and clients who are experienced technical  more...
From Wintrac Inc.
Interactive Interviewing When your job demands that you split your concentration between inputting information accurately into a computer while interacting with a real, live person who deserves your full attention, what do you do? This program shows you how to build rapport and put clients at ease, keep the client engaged as you input information into the computer, deliver bad news in a way that minimizes negative  more...
ITIL CAPABILITY COURSE OPERATIONAL SUPPORT AND ANALYSIS OSA ... the best practice process knowledge required to monitor, deliver and support the IT services required to meet the businessa ™ needs, while preventing and reducing the costs of outages and lost productivity. Embedded into this course is our unique virtualization, Living the Lifecycle ®. Woven through all of our ITIL V3 Certification classes, it brings V3 processes and concepts to  more...
ITIL CAPABILITY COURSE PLANNING PROTECTION AND OPTIMIZATION PPO ...est practice knowledge required to cost-effectively plan, deliver and manage the a warrantya processes to ensure that IT services are a fit for usea ™. Embedded into the course is our unique virtualization, Living the Lifecycle ®. Woven through all of our ITIL Certification classes, it brings ITIL processes and concepts to life. Within a virtual business environment, we  more...
ITIL CAPABILITY COURSE SERVICE OFFERINGS AND AGREEMENTS SOA ...deliver quality IT services that enable desired business outcomes. To do this, service providers perform a precarious balancing act. They must build and maintain customer relationships, manage demand and patterns of business activities and align internal and external suppliers, all while maintaining fiscal responsibility and making sound IT investments. The ITIL Capability Course - Service  more...
From Verhoef Training
Instructor led training instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainercomputer lab Verhoef Training, Inc. has over 29 years of experience training IT professionals! We deliver course Onsite, Custom, Public, Instructor led Web-based, self paced and blended methods. We have offices in the US, UK and South Africa . Verhoef Training offers 300+ courses in all areas of Information Technology including Oracle, DB2, Microsoft, Mainframe, z/ OS, WebSphere, JAVA, VMware & soft skills  more...
From Systemation
Advanced Certificate in Project Management ... in more advanced project environments, equipping them to deliver desired results under extreme pressure and less-than-ideal circumstances. Consisting of four workshops, the Advanced Certificate in Project Management Program focuses on the execution, control and closure of large-scale projects. Over the course of this 10-day program, students acquire the skills needed to keep large, complex  more...
From Wintrac Inc.
Foundation in Project Management ...ining? The Solution Foundation in Project Management delivers practical, hands-on training in essential project management concepts and techniques that every project manager must know. While based on PMBOK ® concepts, all topics are supplemented with field-proven best practices that are effective in any project setting. Students learn how to structure a project, establish and manage  more...
Project Management for Technical Professionals ... Solution Project Management for Technical Professionals delivers practical, hands-on training in essential project management concepts and techniques that every project manager must know. While based on PMBOK ® concepts, all topics are supplemented with field-proven best practices that are effective in any project setting. Students learn how to structure a project, establish and manage  more...
Project Portfolio Management What Every Executive Must Know ...ng the right projects at the right time? Do your projects deliver the business value you need and expect? If not, it is likely that your organization is not getting the most out of every project dollar. The Solution This course explains how to optimize PPM. It describes steps you can take to ensure that only the highest value projects receive funding. Participants review governance  more...
What Project Portfolio Management Can Do for Your Business ...ess strategy? Are you certain that your projects actually deliver the Business Value they are supposed to? If not, how much of a return are you getting on your project investment? The Solution Project Portfolio Management (PPM) sustains your organization's business strategy by ensuring that you fund the right projects at the right time. When it works well, only the highest value projects  more...
From Corporate Education Group
Improving Purchasing Performance - Developing New Skills for A Changing Profession instructor led training ...ers must apply a new set of skills, alongside the old, to deliver the value that their organizations need, expect, and demand. Because the procurement function has such a significant impact on the organization, it is imperative that buyers are encouraged to continually monitor and maintain their professional development. This program has been developed with the new environment in mind. It is  more...
From Integrated Architectures Unlimited
Enterprise Business Architecture EBA Introduction and Overview The Enterprise Business Architecture (EBA) Introduction and Overview one day class describes an approach and method for building an architecture of the business. It explains how to build and integrate your core cross-functional processes, sometimes called value streams, with the IT architectures and the corporate strategy. It formally captures your intellectual capital in an a architectural  more...
From Wintrac Inc.
Giving and Receiving Feedback (leadership development) ...deliver constructive feedback to their employees or coworkers. Likewise, it can be very difficult to receive feedback on onea ™s performance without becoming defensive. This course will teach students how to utilize feedback to make themselves and their employees more productive, minimize conflicts and misunderstandings, and gain confidence in their ability to recognize their employees'  more...
Successful Project Management This course addresses the Main Goals of a Successful Project (Successful Project Manager) - "to deliver a quality product, on time, within budget." A series of short lectures, discussions, and workshop exercises provide the tools, techniques and approaches for counteracting cost overruns, late deliverables, and low quality. You can get a complete list of other Mainframe classes at  more...
ESTIMATING AND RISK MANAGEMENT ... risk management techniques is critical if one expects to deliver projects on time and within budget. This workshop not only helps students become more proficient at estimating the parameters of a projecta ™s time, cost and performance, but demonstrates the most effective methods of identifying and quantifying risks as well. PDUs = 16. You can get a complete list of other Project  more...
Customer Care for IT Telephone Support Staff This 2-day course will enable participants to better understand the hidden messages and language that customers use; to understand how to identify and handle telephone types. It will provide them with questioning techniques and improve their listening skills so that they will be better able to deal with customer complaints. It will give them a deeper understanding of how to deliver real quality  more...
What Customers Really Want - and How to Help Your People Deliver It What is extraordinary customer service? We have all experienced it and, most likely remembered it. In this course participants will explore the concepts and benefits of superb customer service. Individuals will learn ways of building positive rapport with various types of customers and then apply those skills in activities and exercises throughout the course. They will dive deeper into workplace  more...
What Customers Really Want - and How to Help Your People Deliver It What is extraordinary customer service? We have all experienced it and, most likely remembered it. In this course participants will explore the concepts and benefits of superb customer service. Individuals will learn ways of building positive rapport with various types of customers and then apply those skills in activities and exercises throughout the course. They will dive deeper into workplace  more...
Real-World Project Management This course is a comprehensive look at project management. It covers the steps of project management from definition and planning to implementation, monitoring, completion and evaluation. Students will be able to complete a thorough and accurate project plan including task identification, scheduling and budgeting; monitor the key project issues of schedule, budget and performance deliverables;  more...
Giving and Receiving Feedback ...deliver constructive feedback to their employees or coworkers. Likewise, it can be very difficult to receive feedback on onea ™s performance without becoming defensive. This course will teach students how to utilize feedback to make themselves and their employees more productive, minimize conflicts and misunderstandings, and gain confidence in their ability to recognize their employees'  more...
From 280 Group
Delivering GREAT Demos Design and deliver compelling demos that close the sale with your customers.  more...
From Washington Technology Industry Association
ITIL Foundations V3 w Exam ...uces learners to the lifecycle of managing IT services to deliver to business expectations. As well as an engaging, case study based approach to learning the core disciplines of the ITIL best practice, this course also positions the student to successfully complete the associated exam, required for entry into the future ITIL v3 intermediate level training courses. Instructor: Ray Anessi,  more...
From ISCEA - International Supply Chain Education Alliance
Certified Lean Master ...rn" approach has allowed many participants to immediately deliver benefits that far exceed the cost of the course. At $3, 450, this 9 day program is an exceptional value and a fantastic approach for organizations seeking immediate, significant, and quantifiable ROI from employee education and training events. With a focus on applying lean concepts to all types of organizations, this  more...
From Corporate Education Group
PowerPoint 2003 Level II instructor led training ...s, collaboration functionality, and advanced presentation delivery, or students who desire to prepare for the Microsoft Office Specialist exam in Microsoft PowerPoint 2003 and who already have knowledge of the basics of Microsoft PowerPoint 2003, including slide formatting, working with tables, images, and objects, charting data, and presentation preparation. Prerequisites: To ensure your  more...
From The Opportunity Thinker
de Bono's Focus on Facilitation: How to Lead Breakthrough Meetings that Deliver Results instructor led trainingworkshop / seminartrain the trainer The biggest complaint in most organizations too much time is wasted in unproductive meetings. Unbelievable, isn t it, how many millions of dollars are wasted everyday. Yet, most businesses haven t thought to invest in equipping key employees with a set of practical tools and skills to lead productive thinking together meetings, breakthrough meetings that secure business futures. We can help  more...
From Corporate Education Group
Coaching for Business Results instructor led training As the world gets more complex and the rate of change accelerates, organizations must perform at higher and higher levels as do the people they employ. Coaching, a one-on one relationship based process, takes practice to master. Research shows that coaching, when done well, has the promise to improve the performance of people one-by-one. This workshop is about moving coaching to the forefront of  more...
Making Your Ideas Theirs Advanced Communication Strategies instructor led training ...udience of thousands, conveying information to a team, or delivering a difficult message, communicating effectively is one of the most powerful skills for achieving your objectives. Yet masterful communication goes beyond simply crafting a clear message or practicing active listening skills. This course shows you how to decode the hidden clues and subtle cues in others words and behaviors and  more...
Information Gathering and Facilitation for Business Processes instructor led training ...addressed. These techniques will allow the participant to deliver better solutions based on consensus and commitment from stakeholders.This course will answer the Who, What, When, Where, Why and How of effective Business Process information collection, creation and validation. It will cover the essential components, the benefits of the various approaches, how to select the right participants  more...
From Granite Bay
Implementing Best Practices in Multishift Operations instructor led traininggroup study and discussionworkshop / seminar ...ld products faster, better and cheaper. While most plants deliver annual improvements of 3-6% in Key Performance Indicators (KPIs), world-class companies have been able to slash unit costs by a third, quality defects by two-thirds and lead times by up to 90% in three years. But a multiple-shift operation poses a challenge because of the potential for disconnects that result in reduced  more...
From Corporate Education Group
PowerPoint 2003 Level 1 instructor led training ...asic Microsoft Office PowerPoint 2003 presentations for delivery in front of an audience. Who Should Attend: This course is designed for students who are interested in learning the fundamentals needed to create and modify basic Microsoft PowerPoint 2003 presentations. This course is also intended for students who wish to pursue their Microsoft Office Specialist certification in  more...
From C M Health & Wellness Consultants
Customer Service Training for Health Care Professionals instructor led trainingworkshop / seminar When a patient visits a doctor's office or hospital it can stir up all kinds of emotions; fear,anxiety,worry,anger,nervousness etc. Physicians,Nurses and Allied Health Care professionals are the foundation of the health care system. Through this elite team of providers patients seek compassion, nurturing and empathy toward their unique and individual situation. As we become more technologically  more...
From Synergy Solutions International
Design & Deliver Powerful Presentations instructor led trainingtrain the trainer ...the organization of material, creation of visuals AND the delivery is emphasized. Organizational formats to accomplish various presentation purposes are discussed. The majority of this training in the classroom is spent in the taping of live presentations, with direct coaching provided. Participants receive a pre-class assignment, along with the manual. They will spend approximately 80%  more...
From BizTalkTrainers
BizTalk Server Training and Consulting instructor led trainingtrain the trainercomputer lab ...are experts with the tools, knowledge, and experience to deliver customized BizTalk Server training and consulting for deploying BizTalk solutions in production. Prominent Microsoft Gold Partners, including Microsoft Consulting Services, trust Flo Technologies to train and assist their staff and clients. Our BizTalkTrainers Professional Course Curriculum contains 20 days of in-depth,  more...
From Corporate Education Group
Citrix MetaFrame Secure Access Manager 2.2: Administration instructor led training ...deliver secure, personalized access to applications and information...from anywhere, this course was designed for you. Learn how to install, secure, administer and configure Citrix MetaFrame Secure Access Manager to provide access to applications, internal and external data, documents, web content and services in a workplace that is tailored to each user s needs. Interactive instructor-led  more...
From Baker Communications
Consultative Selling Skills instructor led training Perhaps you have noticed that selling success is getting harder to come by in the so-called new economy. The competition is tougher than ever, and the pace is much faster. It is no longer enough to just have a great product and deliver a persuasive presentation on the features and benefits you offer. These days, selling isn t about convincing the customer to buy your product. Instead, you must  more...
From Corporate Education Group
Advanced IT Project Management instructor led training With the increasing focus on common failures in IT projects, senior IT project mangers are increasingly under the spotlight to deliver value to their firms, more rapidly than ever before. This course helps IT project managers gain control of their environment by increasing their understanding of project business cases, newer development methodologies, and outsourcing.  more...
Peer Mentoring A practical approach to knowledge transfer instructor led training Peer Mentoring teaches people how to transfer knowledge and deliver on-the-job training. Originally developed for engineers at Microsoft, Peer Mentoring has evolved over the last ten years to help thousands of individuals and teams cross-train, navigate transitions, and get new staff up to speed quickly and efficiently. The course is a fast paced, one-day program that uses plain language and  more...
Coaching for Business Results instructor led training As the world gets more complex and the rate of change accelerates, organizations must perform at a higher level as do the people they employ. This workshop is not about the annual performance review process. It is about moving coaching, a critical development tool, to the forefront of leadership responsibilities. This workshop is for you if you want to develop your coaching skills as a way to help  more...
Communicating & Presenting for Management Success instructor led training Your ability to communicate with individuals and with small and large groups is crucial to your success. This 3-day course will give you the skills and confidence to listen, give praise and negative feedback, run meetings effectively, and deliver clear messages to any audience. You will have several opportunities to be videotaped and to see and hear yourself in action.  more...
Improving Your Presentation Skills instructor led training Regardless of your position, you will occasionally be required to present information to others. Whether the presentation is impromptu, casual or formal, you must be able to demonstrate confidence and clarity to effectively deliver your message. This workshop provides strategies, coaching, and practice in developing your presentation skills.  more...
Key Concepts in Instructional Design instructor led training The primary goal of an instructional design is to create learning opportunities that lead to long-term, self-sustained performance change by the participants. Research in adult learning has identified specific approaches and principles necessary to engage learners, motivate them to want to learn and develop, and to lay the foundation that leads to personal change.  more...
From Proven Training Solutions
Deliver World-Class Customer Service instructor led training Improve the level and quality of customer service through proven and effective training. Deliver good, old-fashioned world class customer service that sets you apart from the competition. Interpersonal and telephone techniques that leave our customers impressed and coming back for more.  more...
From American Media Training
Flash MX 2004 Rich Media Design Training Course instructor led trainingcomputer lab Macromedia Flash MX 2004 Authorized Training Courses offered by American Media Training. We have open enrollment courses in the following cities across America: Los Angeles, San Diego, Phoenix, Denver, Miami, Boston, Chicago, Atlanta and Houston. We also deliver on-site Flash Training on all levels anywhere in the USA  more...
Flash MX 2004 Application Development Training Course instructor led trainingcomputer lab Macromedia Flash MX 2004 Authorized Training Course offered by American Media Training. We have open enrollment courses in the following cities across America: Los Angeles, San Diego, Phoenix, Denver, Miami, Boston, Chicago, Atlanta and Houston. We also deliver on-site Flash Training on all levels anywhere in the USA  more...
Flash MX 2004 Advanced Application Development Training Course in Los Angeles instructor led trainingcomputer lab Macromedia Flash MX 2004 Authorized Training Courses offered by American Media Training. We have open enrollment courses in the following cities across America: Los Angeles, San Diego, Phoenix, Denver, Miami, Boston, Chicago, Atlanta and Houston. We also deliver on-site Flash Training on all levels anywhere in the USA  more...
Dreamweaver MX 2004 Training course in Los Angeles instructor led trainingcomputer lab Macromedia Dreamweaver MX 2004 Authorized Training Courses offered by American Media Training. We have open enrollment courses in the following cities across America: Los Angeles, San Diego, Phoenix, Denver, Miami, Boston, Chicago, Atlanta and Houston. We also deliver on-site Flash Training on all levels anywhere in the USA  more...
Dreamweaver MX 2004 Dynamic Applications Training course in Los Angeles instructor led trainingcomputer lab Macromedia Dreamweaver MX 2004 Authorized Training Courses offered by American Media Training. We have open enrollment courses in the following cities across America: Los Angeles, San Diego, Phoenix, Denver, Miami, Boston, Chicago, Atlanta and Houston. We also deliver on-site Flash Training on all levels anywhere in the USA  more...
Authorware Training course in Los Angeles instructor led trainingcomputer lab Macromedia Authorware Authorized Training Courses offered by American Media Training. We have open enrollment courses in the following cities across America: Los Angeles, San Diego, Phoenix, Denver, Miami, Boston, Chicago, Atlanta and Houston. We also deliver on-site Flash Training on all levels anywhere in the USA  more...
Photoshop CS Training Course in Los Angeles instructor led trainingcomputer lab Adobe Photoshop Certified Training Courses offered by American Media Training. We have open enrollment courses in the following cities across America: Los Angeles, San Diego, Phoenix, Denver, Miami, Boston, Chicago, Atlanta and Houston. We also deliver on-site Flash Training on all levels anywhere in the USA  more...
InDesign Training Course in Los Angeles instructor led trainingcomputer lab Adobe InDesign Certified Training Courses offered by American Media Training. We have open enrollment courses in the following cities across America: Los Angeles, San Diego, Phoenix, Denver, Miami, Boston, Chicago, Atlanta and Houston. We also deliver on-site Flash Training on all levels anywhere in the USA  more...
ColdFusion MX Training Course in Los Angeles instructor led trainingcomputer lab Macromedia ColdFusion MX Authorized Training Courses offered by American Media Training. We have open enrollment courses in the following cities across America: Los Angeles, San Diego, Phoenix, Denver, Miami, Boston, Chicago, Atlanta and Houston. We also deliver on-site Flash Training on all levels anywhere in the USA  more...
From Consulting Skills USA
Implementation of Change instructor led training The highest ambition a consultant can have is to "make something happen" in the client environment. Implementation of change is therefore what distinguishes the men from the boys in consulting. So, while this workshop covers the latest concepts and thinking in the area of change management, it focuses on the factors that make the difference between having a good idea and making it happen. It will  more...
From Hawk Associates
Customer Service Certificate instructor led training Successful businesses have one thing in common: they treat their customers well. Customers don t care what goes on behind employees only doors; they just want to be helped with what they need! All industries should require basic customer service skills as pre-requisite for employment. This course is designed for incumbent workers who wish to improve their status; Job Seekers and Career  more...
From Groves Consulting
Engaging your audience with effective presentation skills instructor led training Many people put speaking in front of a group as their number one fear, higher than being audited by the IRS or buying a car! With a few simple tools and techniques, you can become more confident and prepared the next time you are asked to give a presentation. This seminar offers the skills you need to prepare, deliver, and accurately diagnose effective presentations that will engage your listening  more...
From Alliance Training and Consulting, Inc.
Improved Project Management and Planning instructor led training A course for those who want to IMPROVE their job performance. Learn the skills that will deliver projects on time and within budget. Develop the skills necessary to overcome the most common project management problems.  more...
From Steiner International Communications
Executive presentation/media coaching instructor led training Learn how to create, organize, and deliver an impactful presentation to a target audience. Coaching is offered in English, French, Spanish. One-on-one and group programs for executives. (Specializing in CEO and management team presentations to investors, the Board, media, for M&A, analysts, etc.)  more...
From GHR Training Solutions
Detect, Defuse and Protect: Preventing Workplace Violence instructor led training This program clarifies the nature and scope of workplace violence - and what organizations and individuals can do to prevent it. Using the Grimmes' "POSTAL" formula for violence prevention (and applying it in numerous real-world case studies), participants will learn how to detect the Profile, Observable warning signs, Shotgun (i.e., weapons access), and Triggering events of workplace violence -  more...
Attracting, Retaining & Motivating Employees instructor led training The most frequently asked question put to the Society of Human Resource Management is: "How do we keep talent from jumping to our competitors?" This program provides in-depth answers to that question and many others! Emphasizing the importance of day-to-day benevolent treatment of employees to elicit both outstanding performance and organizational loyalty, the Grimmes share the secrets of the most  more...
On Top of Stress instructor led training The workshop begins with an identification of the stress experienced by the participants. Participants then learn and practice the techniques (i.e., Attitude, Self-Talk, Assertion and Coping with Change) needed to master stress (and the sadness, rage and/or anxiety often associated with it). Various relaxation and energizing exercises are included throughout. [NOTE: Such topics as  more...
No Harassment No Excuse!: How to Prevent Workplace Harassment instructor led training This workshop combines awareness of the issues, regulations, policies and procedures with open candid discussion and practical guidelines resulting in positive behavior change. While the critical issues of sexual harassment and racial intolerance are emphasized, all forms of harassment are covered. A dynamic male/female training Duo incorporates lively presentation, interactive exercises &  more...
Developing & Sustaining High-Performance Teams instructor led training In fact, most so-called "teams" are not really teams at all, but merely work groups (at best) or pseudo teams (at worst). The workshop is designed to increase participants effectiveness in working together as a "real" (or even "high-performance") team. Dynamic presenters/facilitators incorporate interactive exercises, powerful visual aids, and a useful participant manual to deliver  more...
From PC Learn Seminar and Conference Center
Java Training instructor led trainingcomputer lab JAVA TRAINING PC Learn is dedicated to providing the highest quality Java training and mentoring services to computer programmers and developers throughout the world. Let our team bring yours up to speed with the latest enterprise Java technologies, from Java fundamentals up through advanced topics such as advanced OO, EJB, XML,Web Services and J2EE. We can easily tailor and deliver a  more...
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