Instructor Led Delivered Training in Canada
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From Corporate Training Services
Customer Relations

This workshop deals with how you can improve your understanding and skills when dealing with all kinds of customers whether over the telephone or face-to-face while striving to build positive relationships with all types of behaviours -- pleasant, angry, passive, or reluctant.
The workshop covers the following:
-The Psychology of Customer Relations
-Understanding Your Communication
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Team Building

This seminar is composed of three key elements: personality dynamics, team building, and problem solving strategies. These components provide a practical backdrop for facilitating effective team interactions.
Understanding the characteristics and needs of different personalities leads to more effective communication. Making these personal differences objective facilitates the process of problem
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From Global Innovative Campus
PMP Exam Preparation 4th Edition - Daytime Class 42 PDUs
...nd prestigious lunch are provided daily
This workshop is delivered over a period of six days.
Description
This Unique course is designed for the professionals who intend to register for the NEW PMP EXAM (PMBOK Fourth Edition) - i. e. Exams taken after June 30, 2009.
PMP is the Project Managersa most globally recognized and respected certification credential. The certification
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PMP CAPM Exam Preparation 4th Edition - Evening Class 385 PDUs
... Session begins
9: 30pm - Adjournment
This workshop is delivered over eleven sessions.
Description
This Unique course is designed for the professionals who intend to register for the NEW PMP EXAM (PMBOK Fourth Edition) - i. e. Exams taken after June 30, 2009.
PMP is the Project Managersa most globally recognized and respected certification credential. The certification
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Total Building Commissioning Process
Description
Total building commissioning, a tool originally developed for HVAC systems, is being extended to all building systems: the current concept of total building commissioning. Its use is one the rise. Many major companies and government agencies now require the commissioning process on new construction and renovation projects.
Owners of institutional, commercial, and industrial
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From Last Minute Training
Essentials of Captivate 3 - 2 Days
...r and quickly turn them into lessons (movies) that can be delivered via the Internet. The lessons you create can be fully interactive--you can add images, captions, rollovers, clickable areas, typing areas and sound effects. In this course, you will use Adobe Captivate 3.0 to develop demonstrations and interactive simulations of software applications.
Audience
The audience for this course
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Essentials of Captivate 3 - 2 Days
...r and quickly turn them into lessons (movies) that can be delivered via the Internet. The lessons you create can be fully interactive--you can add images, captions, rollovers, clickable areas, typing areas and sound effects. In this course, you will use Adobe Captivate 3. 0 to develop demonstrations and interactive simulations of software applications.
The audience for this course is
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End to End Business Analysis Workshop 3 Full Days
... need to use them over the course of a real project. When delivered with a modeling tool (IBM Rational Rose or other), the trainee also learns how to employ the tool over the project life cycle to assist in BA activities.
Take this course to increase your effectiveness in employing Business Analysis techniques in the workplace
* By following a project through from end-to-end, you ll
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HTML Level 1 - French Delivery 2 Days
...delivered in French, participants who learn the basics of HTML including: Concepts; HTML Structure; Creating Lists; Creating Links; Formatting Text; Inserting Images; and Creating Tables. There are no prerequisites for this course; this course will run for two full days from 9:00 am until 4:00 pm at Montreal Road in Ottawa. Course materials and a certificate of completion from CBiT will also be
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Photoshop Introduction - Advanced
This course provides the participant a in depth 2 day delivery covering topics delivered in Photoshop Introduction and Advanced.
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Dreamweaver Advanced
Participants in this course will learn how to get started with Dreamweaver. Concepts delivered included working with documents, creating and enhancing web pages, designing a site, connecting pages, working with images, creating tables and uploading a site.
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Watermain Breaks and Repairs
...delivered over a two-day period. Attendees will gain a sound understanding of the various aspects of a water main break including common causes. Participants will gain a working knowledge of the various components of a water main system, alternative approaches to repair or replacement; they will learn the reasons and need for disinfection and Health and Safety requirements such as working in a
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From Ace Learning Centre
POWER ENGINEERING ELECTRICAL CLASS 4 PREP CLASS JUN 29 , 2010
...sessions needed to challenge the certifications exams are delivered during evenings and weekends keeping full time working people in mind. Studying while working and attaining certification goals without rearranging your schedule and still have time for your family and social life brings convenience to your life.
Reliability - You'll benefit from training with ACE. Our training methods have
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From Renewal Technologies Inc.
NLP Practitioner Training



...Delivered through Renewal Technologies Inc. by four certified highly experienced NLP trainers who collectively have over 40 years training experience. Our collective experience also includes: coaching (personal, lifestyle and business), public and keynote speaking, management consulting, successful creation of six family-based businesses, senior manager at a hi-tech firm, federal government
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From Affinity Consulting and Training Group
Adventures in Attitudes - A Guided Program for Achieving Personal and Professional Growth


...Delivered in ten half-day sessions, or as one continuous three and a half-day session, this is a strategic program designed to help people understand that how they perceive and respond to events is their choice.
This awareness is the first step in changing negative attitudes to positive ones, and in changing disengagement to engagement. Over four million people worldwide have taken this
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From Firefli Consulting Inc.
Solution Architect Boot Camp
...delivered to give the attendee a working understanding of the process, approach and benefits of Solution Architecture. Solution architecture bridges a critical gap among the key domains involved in solution delivery within any enterprise or business, operating at the project-level while keeping a keen eye on the strategic objectives articulated in Enterprise Architecture.
Topics covered are
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From Morris Interactive
Impact Leadership Training

Morris Interactive has over 75 live, instructor led course pertaining to the topics of confluict resolution, communciation, customer service, leadership, presentation skills, strategic planningetc. For more information on any of our custoimized programs delivered by subject matter experts, please contact us at info@morrisinteractive. ca, or view our website at http://www. morrisinteractive. ca
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From Victoria International College of Business and Technology
Business Analysis BA Training Class in Toronto
... will be instructed in English and course content will be delivered through a combination of:
Lectures
Case study based on a real-life system development project in financial industry
Exercises and one-on-one assistance in BA career development
Course Topics
Unit 1
BA Profession overview
System Development Life Cycle (SDLC)
Project Management and BA
Unit 2
Project
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From Firefli Consulting Inc.
IT Architect Boot Camp



...delivered to give the attendee a full understanding of the Role and Skills of an IT Architect, as well as the general Methods, Process and Tools used in the Architecture Process. Soft Skills required to become a great IT Architecture Practitioner are a key part of this architecture training, and included within these architecture seminars.
In a compressed format, the attendee will
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From Think Without Boundaries Consulting
Think Without Boundaries


...delivered in two ways.
As an interactive workshop this begins with identifying the direction a group (or each individual within the group) wishes to go, then developing the action steps to be taken and creating a plan to achieve the goals that have been set. (can be customized for your group - business, women, teens, church, non-profit boards, etc.)
As a purely "inspirational event"
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