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Delivery Training Seminars and Classes
From Online Training Directory
PowerPoint 2000 Expert
    Experienced PowerPoint users will expand on their skills and learn how to apply advanced visual effects, import and export elements, work across applications, and prepare presentations for delivery in different ways, such as readying presentations for 35mm slides and the Web. more...
From Serebra Learning Corporation
Presentation Skills : Visual Aids
The thought of giving a presentation can turn the most rational person into a nervous wreck. But in business, presentations are superb opportunities to put your point across, to get people on your side, and to persuade people to act! This course will help you develop a presentation with impact that makes the most of these opportunities. It will guide you in designing and creating visual aids that more...Presentation Skills : Your Delivery
The thought of giving a presentation can turn the most rational person into a nervous wreck. But in business, presentations are superb opportunities to put your point across, to get people on your side, and to persuade people to act! This course will help you overcome your nerves and grasp these opportunities to shine. It will give you tips and techniques on managing the way you look and the way more...Role Play Delivery
The thought of giving a presentation can turn the most rational person into a nervous wreck. But in business, presentations are superb opportunities to put your point across, to get people on your side, and to persuade people to act! This course will help you rise to the occasion, by putting your preparatory skills to the test. From within a fictitious but realistic case study you can step through more...Oracle Applications 11i Order to Cash: Picking and Shipping
This is the third course in a three part series that covers the features and processes of order picking and shipping. Learners will also cover delivery, trip, and container management. more...Microsoft Exchange Server 5.5 Design and Implementation - Part 2
This is the second course in a six part series that will provide participants with the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. more...Presenting Your Proposition
Even the most confident sales people can feel their self-assurance dissolve when required to make a formal sales presentation. This course is about giving you the confidence, not only to present, but also to get commitment from your customer. Demonstrating a structure that can be adapted to most situations, this course will equip you with the skills needed to deal with the most intimidating more...ITIL The Service Desk and Incident Management
...increase external and internal customer satisfaction. The delivery and support of IT services are divided into core processes within ITIL. This course provides an overview of IT service management (ITSM), and it covers one service support function--the service desk--and one service support process--incident management. This course is intended to help learners prepare for the IT service more...ITIL Configuration and Release Management
...waste and improve service to the users of the system. The delivery and support of IT services are divided into core processes within the IT infrastructure library (ITIL). This course covers two service support processes: configuration management and release management. This course is intended to help learners prepare for the IT Service Management Foundation Certificate exam. Course is designed more...ITIL Service Level and Capacity Management
...orage, at the right time and in a cost effective way. The delivery and support of IT services are divided into core processes within the IT infrastructure library (ITIL). This course covers two service delivery processes: service level management and capacity management. This course is intended to help learners prepare for the IT Service Management Foundation Certificate exam. IT managers and more...ITIL Problem and Change Management
...well as identify and implement appropriate solutions. The delivery and support of IT services are divided into core processes within ITIL. This course covers two service support processes: problem management and change management. This course is intended to help learners prepare for the IT Service Management Foundation Certificate exam. IT managers and support personnel who seek to improve and more...ITIL Continuity and Availability Management
...isable or even ruin companies in the blink of an eye. The delivery and support of IT services are divided into core processes within the IT infrastructure library. This course covers two of the service delivery processes: IT service continuity management and availability management. IT service continuity management is the process of dealing with disasters affecting IT services and maintaining more...ITIL Financial and Security Management
... and remain solvent and to keep their systems secure. The delivery and support of IT services are divided into core processes within ITIL. This course covers a service delivery process--financial management--and a function known as security management. This course is intended to help learners prepare for the IT Service Management Foundation Certificate exam. Designed for IT managers and support more...Identifying Your Customer s Expectations
Customers have expectations of all the companies with which they transact business. These expectations may be predominantly unspoken but, all the same, they have a strong influence on how your company, its employees, products, and services are perceived. In the first lesson of this course, you'll be shown what characteristics customers want to see demonstrated, what external influences generate more...Using Surveys to Measure Customer Satisfaction
If you're lucky, your customers will complain when they are dissatisfied with your company's service. If you're not so lucky, they'll say nothing and just take their business elsewhere. It's essential that you keep your fingers on the pulse of customer opinion if you are to prevent them defecting to the competition. You need to measure customer satisfaction on a regular basis, and this course will more...Bridge The Expectations Gap
You have to be prepared to walk a mile in their shoes to understand more fully what customers experience when they deal with your company. There's nothing more effective in emphasizing the gap between what you believe their experiences to be and their realities than thinking and acting like a customer. This course takes you through several processes for doing exactly that, and you'll be shown how more...Leading A Customer-Focused Team
The quality of your customer service is in the hands of the people who deliver it. As their leader it's your responsibility to give them the direction, resources, and support they need to succeed. This course shows you how to work with them to create a customer-focused environment that fulfills customers' expectations while still achieving corporate goals. The first lesson explains how to work more...Managing a Customer-focused Department Simulation
...single lapse in service; an unmet expectation; a delay in delivery--to lose a customer forever and tarnish a company's reputation. To counter this, customer service representatives must remain vigilante, on top of their game at all times. As a customer service manager, it's your job to help your representatives meet this demand. The Managing a Customer-focused Department Simulation is designed more...Essentials of External Consulting
You may already have a reputation as something of an area specialist or problem solver. You may have a number of years of general management experience, or you may have recently acquired a management qualification. Perhaps you've now been asked to deploy your knowledge in an external consulting role. What do external consultants really do? Although they may work in a variety of disciplines, more...Managing Delivery
Delivering to clients is the most important thing you do as an external consultant. Everything else--the selling and the fighting to win the contract--stands for nothing if you fail to deliver outstanding results time and time again. To keep your reputation intact, delivering to time, quality, and budget is the very least that you must achieve. To ensure that clients remain enthusiastic about what more...Diagnosing and Planning
Your success as a consultant depends on your ability to diagnose each situation correctly. You need to use your previous experience, and bring fresh ideas to every new contract. Frameworks and models help you to make an effective diagnosis. They help you to evaluate the strategic position of the client organization, which is vital. To deliver solutions that are relevant and appropriate to the more...Project Management Essentials Simulation
For the duration of this simulation, you will step into the role of project manager for a project management firm, Kesseler Project Design and Management (KPDM). KPDM is a Chicago-based firm that works with corporate and municipal organizations to develop, manage, and complete project plans. While KPDM is equipped to provide the full spectrum of PM oversight and management (from drafting a project more...Project IT Management Simulation - The Early Stages
...m to allow for online purchasing of vehicles for national delivery. With the new web site, a customer will be able to choose the year, model, and options of their new vehicle and then purchase their vehicle without ever having to set foot in a dealer showroom. After payment and financing options have been arranged online, American Auto will complete the transaction and deliver the customer's more...Project IT Management Simulation - Design to Rollout
...m to allow for online purchasing of vehicles for national delivery. With the new web site, a customer will be able to choose the year, model, and options of their new vehicle and then purchase their vehicle without ever having to set foot in a dealer showroom. After payment and financing options have been arranged online, American Auto will complete the transaction and deliver the customer's more...Monitoring Controlling and Closing Programs
...gement, which allows you to ascertain the current benefit delivery status, ensure adequate resources are in place, and that changes are properly managed. Closing a program is a time for celebration. However, to be successful and ensure program benefits are achieved, monitoring, controlling, and closing processes must be followed. Such activities require a great effort on the part of the program more...Communicating Clearly Speak to be Heard
Communicating Clearly: Speak to be Heard, is the second of four courses in this curriculum. After the completion of this course you will be able to define the steps in the communication process, match the situation and recipient to the most appropriate delivery method and environment, and identify ways of delivering a message so that the meaning is understood. The PrimeCommunication curriculum more...Presenting Your Ideas Captivate Your Audience
...you will be able to recognize the components of effective delivery strategies, list ways to use visual aids in a manner that supports your script, identify the steps for responding effectively to audience questions and identify the five categories for assessing presentations. The PrimeCommunication curriculum offers a useful toolkit of practical communication techniques and job aids for more...Developing Fundamental Critical Thinking Skills
You may not need an MBA to succeed in the corporate arena, but regardless of position or industry, you do need to be able to analyze, reason, and communicate effectively. These and other critical thinking skills are increasingly consequential as organizational planning and decision making become more distributed and reliant on written and verbal communication factors. Developing Fundamental more...Presenting Your Case
Have you ever attended a presentation that failed because the presenter was ill prepared or ineffective in his approach? A successful presenter must possess the proper skills to plan and deliver an effective business case presentation and employ strategies to establish and maintain the audience's attention. This course examines the careful planning and delivery of a business case presentation. It more...Delivering 360-Degree Performance Feedback
...how to make 360-degree feedback meaningful? The effective delivery of 360-degree performance feedback can make or break your performance review program. You can ensure that performance feedback is effective when you, or your company, use good interviewing techniques, conduct an effective performance interview, and maintain the 360-degree performance feedback process. When you use the techniques more...Training and Development
The most valued resource of any organization is its people. In today's corporate landscape of technological advancement, employees must be trained to align with the strategic direction of the business. Managers of quality should know that improvements in workplace productivity contribute positively to the overall well-being of the organization. This course explores the importance of investing in more...Inventory Management
... product quickly to locations across the globe. Overnight delivery methods have drastically altered customers' expectations regarding delivery times. Lead times of four to six weeks are no longer acceptable. In light of these changes, effective Inventory Management is no longer static- the emphasis is on movement, and quick response to changing market demands. Manager, Directors, Team Leads, or more...Doing Business with the Government
This course explains how to identify, win, and manage contracts with the largest consumer of goods and services in the world--the U.S. government. Each year the federal government awards contracts worth over $200 billion to businesses of all sizes and diversity. Of the 20 percent of contracts designated for small businesses, one quarter are aimed at women-owned businesses and another quarter for more...Web Graphics Concepts
This WestNet e-Learning module introduces several Web design concepts. We will also look at the Americans with Disabilities Act (ADA) and how it affects Web design. more...Deploying and Troubleshooting Exchange 2000 Server
To describe how to use deployment techniques and how to troubleshoot problems with Exchange 2000 Server Students preparing for Microsoft Exam 70-225 Designing and Deploying a Messaging Infrastructure with Microsoft Exchange 2000 Server, IS administrators, network administrators, IS consultants, and staff involved in the support of IS systems who wish to attain an understanding of the design and more...TCP IP Protocols Network Management
This course describes various TCP/IP protocols, such as ARP, ICMP, and POP. The course also covers managing the network using SNMP and also securing the network. Network administrators who have prior experience in installing and configuring TCP/IP. more...Ensuring Data Delivery in Networks
To demonstrate how to ensure the reliability of data delivery through the transport layer Individuals new to networking concepts and terminology; individuals preparing to take the Interconnecting Cisco Network Devices (ICND) learning path; anyone preparing for the Introduction to Cisco Networking Technologies (INTRO) exam, the Interconnecting Cisco Network Devices (ICND) exam, or the Cisco more...Cisco Catalyst Switches and IP Communicator
To configure a switch port to receive voice and data traffic on different VLANs and install and configure Cisco IP Communicator with Cisco CallManager to make IP Phone calls from the PC. IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT) more...SAP R 3 4 6 Shipping Employee
The course SAP R/3 4.6 Shipping Clerk aims to provide the basic knowledge required to start and log on to the R/3 System, Release 4.6. The learner will be provided with an overview of the basic functions and processes used in shipping processing. Furthermore, the learner will be provided with a detailed overview of the steps involved in outbound deliveries, picking, packing and goods issues in the more...Preparing PowerPoint 2003 Presentations for Effective Delivery
To describe how to add slide timings and transitions, action buttons, and hyperlinks to PowerPoint 2003 presentations Office personnel at all levels; those wishing to become familiar with PowerPoint 2003; those wishing to become certified in the Microsoft Office Specialist Program as Office PowerPoint 2003 Specialist or an equivalent end-user certification more...Lotus Notes 6 End User Using Notes and Notes Mail
To introduce the learner to Lotus Notes 6 and its features Anyone wishing to use Lotus Notes 6; end users wishing to work with the Notes client, Notes Mail, and iNotes more...Value Chain Management: Elements of the Value Chain
In Elements of the Value Chain you will learn the key features of value chain management and the various organizational activities that add value to a companya s product or service. This course details the key components of successful products or services the importance and benefits of customer loyalty and customization. This course teaches how collaboration delivery production and outsourcing more...Effective Presentations: The Presentation Process
In Effective Presentations: The Presentation Process you will learn what steps to take to reduce your fear of speaking remain calm and appear relaxed. In addition you will learn how to use your voice and nonverbal communication to improve the delivery of your presentation. Finally you will learn how to assess the audience members and answer their questions. more...SAP R/3 QM: Master Data and Analysis
The Computer Based Training course (CBT) SAP R/3 QM in Procurement aims to provide all the employees working in the inspections area of your company who want to learn more about SAP software or who are planning to work with it with the knowledge to deal with QM within the R/3 System. In the first unit the trainee will learn how to activate the Quality Management functionality for a material more...SAP R/3 SD Order Processing - Rel 4.x
Within the Sales and Distribution module this course will help you to understand the stages involved in the ordering cycle which include receiving the initial order through to delivery and invoicing. You will also learn in detail how to create and process orders. more...
From 123-CBT Computer Based Training
Designing Cisco Network Service Architectures Part 2
 ...services.
Identify characteristics of IP multicast data delivery.
Identify the ways in which IP multicast forwarding works with Reverse Path Forwarding (RPF).
Audience:
Learners preparing to take exam Designing Cisco Network Service Architectures ARCH v1.0 (642-871). This CCDP exam is the final step necessary to achieve the status of Cisco Certified Design Professional (CCDP). It also more...GroupWise 5 5 Admin Part 2--Clients Post Offices
Course Overview The GroupWise System Administration curriculum is designed to teach students the fundamentals of administering a GroupWise system. In this course, students will gain skills and knowledge needed to install and configure GroupWise 5.5 clients as well as work with both single and multiple post office systems. L earn To: Teach the installation process for the GroupWise more...Oracle Form Builder R6 Project Builder and Menu Modules
...t Builder build options. Deliver a project by using the Delivery Wizard in Project Builder. Identify the items from which an entry can inherit properties. Create a new file type in Project Builder by using the Module Type Wizard. C ontent Emphasis Skills-Based A udience Application developers, database administrators, designer/developers, and technical support more...Lotus Notes R5 Messaging and Working Remotely
.... Archive mail messages from the mail database. Set the delivery options for a mail message. Add a signature to outgoing mail messages. Add an address in the Personal Address Book. Create a group in the Personal Address Book. Create a personal task. Create a group task. Delegate a task. Reschedule a task. Convert a mail message to a task. Unit 3: Messaging: Working Remotely more...Lotus Notes R5 Messaging and Working Remotely
.... Archive mail messages from the mail database. Set the delivery options for a mail message. Add a signature to outgoing mail messages. Add an address in the Personal Address Book. Create a group in the Personal Address Book. Create a personal task. Create a group task. Delegate a task. Reschedule a task. Convert a mail message to a task. Unit 3: Messaging: Working Remotely more...SAP R 3 v4 x MM Inventory Management
...nce to Purchase Order.
Menu Path to the Initial Screen.
Delivery Note Data.
Movement Type and Goods Issue Slip.
Purchase Order Items.
Input Help.
Purchase Order Number Unknown.
Vendor Material Number.
Cancellations and Returns.
Cancellation.
Return Delivery.
Unit 3: Goods Issues
Duration: 1 - 2 Hour(s)
Without Reservation.
Internal Stagings.
Goods Issue for a Cost more...SAP R 3 v4 x SD Order Processing
...ycle which include receiving the initial order through to delivery and invoicing. You will also learn in detail how to create and process orders.
L earn To:
Sales Order Processing.
Order Entry.
Order Header.
Order Items.
Schedule Lines.
Order Functions.
Availability Check.
Transfer of Requirements.
Shipment Scheduling.
Pricing.
Credit Limit more...Oracle 11i10 Order to Cash Shipping Execution
...rocess.
Identify key concepts related to autocreating a delivery.
Ship confirm a pick release sales order.
Identify options in the Ship Confirm Deliveries SRS window.
Identify actions that you can perform with deliveries and delivery lines.
Identify options for defining delivery parameters.
Identify implications of the different delivery line processing statuses.
Identify methods more...SAP R 3 v4 0 Retail Order Management via Distribution Center
...tail Process.
Basic scenario and related processes.
Delivery Scheduling.
Subsequent Settlement.
C ontent Emphasis
Skills-Based
A udience
All those involved in the use of SAP R/3 for Retail tasks. IT Support staff and SAP Project Team members needing training in the use of Retail Order Management functionality. Participants should have basic knowledge of Windows or other more...Exchange Server 5 5 Design Implementation - Part 5
...used with Internet mail access protocols.
Verify message delivery from a client to the Information Store by using Outlook Express.
Enable protocol logging by using the Windows NT Registry Editor.
Verify the POP3 functionality by using Telnet.
Verify the IMAP4 functionality by using Telnet.
Display the Internet mail protocol log file by using the Windows NT Explorer.
Unit 2: Internet more...Exchange Server 5 5 Design Implementation - Part 2
...s in which their selection is appropriate.
Configure the Delivery Restrictions by using the Delivery Restrictions property page.
Match the rights on the Permissions property page with their functions.
Match the options on the Connected Sites property page with their functions.
Unit 3: X.400 and X.500 Concepts
Duration: 1 - 2 Hour(s)
Identify the advantages of conforming to the more...Outlook 2000 Expert User
...to Open Offline.
Create a personal folder file.
Set the delivery location for mail delivered from Microsoft Exchange Server.
Download message headers remotely.
Retrieve specific messages remotely.
Unit 4: Integrating Outlook 2000 Components
Duration: 2 Hour(s)
Import task information from Excel.
Export Calendar data to Access.
Identify the options in the Import and Export more...SAP R 3 v4 0 MM Warehouse Management
...er orders.
Goods issues for sales orders.
Picking for a delivery.
Manual WM procedures.
Creating transfer requirements.
Transferring stock.
Unit 3: Inventory Management in Warehouse Management
Duration: 1 - 2 Hour(s)
Inventory procedure.
Continuous and annual inventory.
Carrying out a continuous inventory.
Carrying out an annual inventory.
Creating and printing inventory more...Site Server 3 0 Implementation - Part 3
...el-gathering methods with the content they gather. Match delivery options with their descriptions. Perform the steps to create an Active Channel Project. Perform the steps to configure the top-level channel for a project. Identify the software package properties that are usually required by Software Distribution Channels. Identify tasks associated with delivering Personalized Content. more...SAP R 3 Variant Configuration Master Data
...r, Network CD-ROM, CD-ROM Single-Learner, Learning Object Delivery, All In One, NLO Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.35 CEUs Language Options American English Total Learning Time 3 to 4 hours 13473 Objectives Unit 1: Introduction 1.5 - 2 hours a Goals: - Applications. - Benefits. a Mapping of Variant Configuration in R/3: - Structure more...SAP R 3 Variant Configuration Config Scenario
...r, Network CD-ROM, CD-ROM Single-Learner, Learning Object Delivery, All In One, NLO Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.35 CEUs Language Options American English, UK English Total Learning Time 3 to 4 hours 13474 Objectives Unit 1: Building up the Knowledge Base 1.5 - 2 hours a Configuration Parameters: - Assigning Object Dependencies. - Creating more...SAP R 3 v4 6 Purchaser
...r, Network CD-ROM, CD-ROM Single-Learner, Learning Object Delivery, InterNETg, All In One, NLO Accreditation NASBA credits: 4 CPE Credits Language Options American English, German Total Learning Time 4.5 to 6 hours 13829 Objectives Unit 1: Getting Started with SAP R/3 4.6 1.5 - 2 hours o Starting the System and Logging On: - Starting the R/3 System. - Logging on for the more...SAP R 3 v4 6 Shipping Employee
... Processing. o Basic Elements of Shipping. o Outbound Delivery Control. o Master Data in Shipping Processing. o Shipping Processing Employee. o Outbound Delivery. o Picking. o Packing. o Goods Issue. Audience The audience for this course are employees who need to learn how to use the R/3 System, especially in regards to shipping, Shipping Clerks, and other shipping more...Effective Presentations The Presentation Process
...use your voice and nonverbal communication to improve the delivery of your presentation. Finally, you will learn how to assess the audience members and answer their questions. Learn To Apply four steps to help reduce your fear of speaking. Apply five elements of nonverbal communication to improve your delivery. more...Succession Planning Setting Up a Succession Planning Program
Succession Planning: Setting Up a Succession Planning Program focuses on putting your Succession Plan on paper and into action. It begins with guidelines on writing a mission statement, policy and procedures, identifying target groups and other issues such as legal considerations. It then provides comprehensive guidelines on all aspects of rolling out your plan, how to communicate and provide more...Strategic Decision Making Preparing to Make Decisions
... helping them meet customer quality standards and on-time delivery requirements for Icon a a s Automotive Electronic Systems in Chicago. Icon supplies mobile multimedia, such as CD/DVD car theatres, to Detroit Auto who is currently in the process of reducing its number of suppliers. Icon a a s five-year contract with Detroit Auto is up for renewal in 18 months, and Icon needs to secure more...Value Chain Management Elements of the Value Chain
...and customization. This course teaches how collaboration, delivery, production, and outsourcing change the scope of a business and improve a company a a s profits. You will learn how to gain strategic hold through branding, supplier relationships, unique offerings, and ensuring customer satisfaction. Learn To Differentiate between the value chain and the more...Correcting Performance Problems Addressing Performance Problems
In Correcting Performance Problems: Addressing Performance Problems, you will learn a process for conducting effective feedback sessions with employees who have a performance problems. You will also learn guidelines for explaining to employees the impact of their problem behavior. In addition, you will learn the correct way to address negative employee responses, as well as how to respond when to more...Virtual Team Mgmt Coaching Virtual Team Members
...ustomer and implemented correctly. The team consists of a delivery coordinator, who offices in the same building with you, and an offsite account manager and sales engineer. In the first part of the simulation, you will lead the start-up meeting and will need to take actions that can prevent conflict on the team. During the second part of the simulation, you will meet with the team several more...SAP R 3 Service Management Master Data
.... a Scenarios: - Service processing. - Spare parts delivery processing. - Repairs processing in the Service Center. - Field service. a Integration in the R/3 System: - Case study. - Integration with SD, FI and CO. - Integration with MM, PP and HR. - Integration with other modules. Unit 2: Creating a Service Organization 1.5 - 2 hours a Creating an Item of Equipment: - more...SAP R 3 QM Master Data Analysis
... notifications, evaluate vendors and to determine on-time delivery performance and quantity reliability. Learn To: o QM Inspection Processing. o Basics of QM in Materials Management. o Variants in QM. o QM Inspection Completion. o Inspection Lot Completion. o Quality Notifications. Audience Employees who need to learn how to use the QM component of R/3 System; members of more...Dir Database Integration Using DirXML Part 2 MS Exchange Synchronization
The is the second course in a four part series that covers the setup of the Exchange driver, the working of the preconfigured Exchange driver, and the customization of the Exchange driver. Learn To: o Identify the hierarchical units in Exchange Server. o Match the Exchange Server components with their functions. o Match the Exchange Server recipients with the situations in which they are more...Advanced Business Comm Business Writing for Results
...e presentations. To identify guidelines for effective delivery of oral presentations. Audience This course is aimed at any employee who wishes to attain a higher professional level of communication skills such as management personnel who must continue to perfect their communication skills and students of MBA standard who wish to improve their business communication skills for more...Telephone Skills Handling Difficult Calls
This course stresses the importance of politeness and identifies the service that callers expect over the phone. The learner is guided through the steps to handle difficult calls including angry callers and abusive callers. Dealing with complaints is also covered. Techniques for effective call time management are explained. Call time can be considerably reduced through effective questioning and more...
From Training Link Education S.E.A
Certificate in Business Practices (Management)
 Aim:
Business Practices is a suite of qualifications designed to enable students to develop practical business skills selected from a range of units according to their learning needs.The qualifications are offered through ABC Awards and are approved by the Qualifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005.
Target Audience:
The more...
From Service Strategies
Support Representative - Online
...es and techniques required for excellent customer service delivery. As the first, or principal, line of contact with customers, service representatives have a unique and challenging opportunity to influence customer perception and loyalty. In today's competitive market, superior customer service is critical to continued success for any service organization.
In this course, participants learn more...
From India Facilitation Network
Executive Coaching in India
 We provide Executive Coaching for senior managers to enhance their performance and provide face to face or internet based delivery of Executive Coaching. more...
From ISO20000 Training Solutions
ISO 20000 Overview OBJECTIVES
The objective of this course is to help your organisation understand the benefits of considering or implementing ISO 20000. Students will be able to:
-Understand what ISO 20000 is
-Review the benefits that it can bring
-Explore the relationships with other IT Frameworks
-Describe the key processes
-Understand the responsibilities of Departmental and Senior Executives in the more...
From College for Career Practitioners
College for Career Practitioners
...o study the career counselling and career systems support delivery profession by distance education The College has students enrolled from many countries who have four study stream options:
Organisation Career Management;
Private Practice Creation and Development;
Case Management, i.e. Government funded employment programs; and
Life-Work Coaching of Third Age Clients.
Professional more...
From JED New Media inc.
Sparkling Speeches
Learn how to structure a speech for maximum impact. Gain tips on how to employ source material effectively, and differentiate writing for the ear from writing for the eye. Tricks from successful speechwriters are revealed to provide you with a veritable arsenal of speechwriting tools. more...Tips for Training Adults
Review the basic characteristics of adult learners and discover how to leverage them by implementing tailored learning styles. Incorporating these proven methods into your approach facilitates your job as a trainer and enables you to enhance the learning experience. more...Training Delivery Vehicles
Are you on a quest for new alternatives when selecting a training delivery vehicle? Are you looking to maximize learning benefits and foster productivity in your workplace? Survey available options and find out how to choose a winning combination suitable for your particular learning situation. Let your training needs drive the solution, not vice versa. more...Training: Delivering Under Time Constraints
To deliver training successfully, it is critical to take time constraints into consideration. Examine typical factors influencing delivery time. Find out how to monitor time, analyze possible solutions and select a suitable strategy as needed. more...
From Sessions Online School of Design
powerpoint design
...e clean, clear, visually appealing, and engaging in their delivery of content. You'll learn how professional presentation designers develop custom slideshows with impact and edge, avoiding common design pitfalls.
The course provides a thorough grounding in PowerPoint's most important tools and features and explores creative approaches to layout, typography, imagery, color, animation, more...
From The Virtual Training Company
Macromedia Flash 8 Fundamentals
... developing animation and rich media content for internet delivery. In this tutorial, VTC author Rick Martin starts from the ground up and gives you a solid foundation in the fundamentals of Flash 8. He covers general concepts such as Flash movie architecture and animation basics and guidelines, as well as more specific topics like getting the most out of the Flash tools and panels. Along the more...Macromedia Director MX 2004
...media tool for building rich content and applications for delivery via CD, DVD, and the Internet. Director MX 2004 offers many powerful new features, including two scripting languages, DVD-Video support, cross-platform publishing, and Flash MX 2004 integration. VTC author, Brian Maxx, details how users can work effectively and efficiently within Director MX 2004. He demonstrates how users can more...
From Teach Me IT
Fundamentals of PowerPoint 2000
The Fundamentals of PowerPoint 2000 WBT is the first course in the PowerPoint 2000 curriculum. It familiarizes students with the capabilities of PowerPoint 2000 and enables them to create and format simple PowerPoint presentations. After completing this course, the student will be able to:
List the features of PowerPoint 2000
Identify the components of the PowerPoint window
Use the PowerPoint more...TCP/IP Protocols & Network Management
...Message Protocol (ICMP)
Use mail protocols
Use document delivery protocols
List other TCP/IP protocols
Define IP routing
List the exterior routing protocols
Define Routing Information Protocol (RIP)
List other interior routing protocols
List various tasks involved in planning security for a network
List the different ways of securing a network
Plan security for a network using SNMP more...Lotus Notes R5 Fundamentals - Part 1
Lotus Notes R5 Fundamentals - Part 1 is the first course in the Lotus Notes for End Users curriculum. It provides students with the skills required for working with Lotus Notes R5. It introduces the students to the R5 interface. It covers the process of installing the Lotus Notes client and working with Mobile Notes. In addition, the course focuses on the messaging service of Lotus Notes. It more...
From Jidaw Systems Limited
Project Management
The structured project management approach enables management to bring together parties with diverse needs and requirements sometimes over a wide geographic spread to achieve desired outcomes. Fortune Magazine calls project management, "Career Number 1."
This workshop will assist you to overcome the typical pitfalls of poor project management resulting in not achieving objectives, overspending more...
From Skillspride Online Training
ECDL AM6 Advanced Presentation with PowerPoint 2002
This course is designed to help you to obtain the skills and knowledge required for ECDL AM6 " Advanced. You will learn to use PowerPoint 2002 to create a Presentation incorporating multimedia elements and animation and custom shows. You will appreciate factors that impact on presentation design and delivery and learn to add, format, and modify different types of objects and record a macro. more...
From LearningSpan, Inc.
Self-paced Training Powered by LearningSpan
...roadband Internet connections. The LearningSpan training delivery network includes a comprehensive learning management system (LMS) which allows for the configuration of training curricula and tracks individual learners' progress and performance.
LearningSpan has partnered with some of the best courseware developers in their respective fields, to deliver quality, self-paced training, on more...
From Technical Presentations
Accident Investigation
"Accident Investigation" is an interesting and effective course on how to conduct a proper investigation of a workplace accident. The course stresses proper investigative procedure and conveys an understanding of the basic skills needed by the investigator. The course teaches how to investigate an industrial site accident, analyze the facts, identify the contributing factors, discover the root more...Asbestos Awareness
This course is intended for all persons who could come into contact with materials that might contain asbestos. The largest group of employees covered by this regulation are maintenance and custodial workers, since many materials commonly used in buildings for many years (including ceiling tiles, vinyl flooring, and wall and pipe insulation) contain Asbestos. This means that the regulation applies more...Back Safety
For many employees, back injuries are something that "happens to the other person... not me." Yet four out of five people will have some type of back problem during their lives. Back injuries are frequently caused by common activities experienced both on and off the job... such as lifting, climbing, reaching, etc. "Back Safety" emphasizes the importance of overall back care, both on and off the more...Bloodborne Pathogens
Bloodborne Pathogens, an OSHA 1910.1030 compliance program, provides awareness training for industrial workers, emergency response teams, and anyone who is likely to encounter a situation in which a co-worker is injured. The course teaches workers to recognize HIV and HBV as hazards and how they can be spread. Workers will learn how to use Universal Precautions and to deal with a potential more...Bloodborne Pathogens: An Ounce of Prevention
This course is for all workers. It presents a simple approach to avoiding personal exposure and potential infection. It teaches your workers what bloodborne pathogens are, the elements of your Exposure Control Plan, how to use universal precautions, how to use personal protective equipment, and how to properly cleanup after an accident in which blood is present. Delivery formats include CD-ROM, more...Bloodborne Pathogens: Emergency Responders
This course is designed for paramedics, EMTs, fire, police, correctional officers, first aid/CPR, and other emergency personnel who might be exposed to blood and other potentially infectious material (PIM). This course meets training requirements for Categories I and II employees who anticipate becoming occupationally exposed to blood and blood-contaminated products. Delivery formats include more...Bloodborne Pathogens for Non-Healthcare Workers
This course teaches employees to be more aware of how HIV and Hepatitis B Viruses can be transmitted through blood or body fluids contaminated with blood products. Helping an accident victim or providing CPR in an emergency could result in the transmission of bloodborne pathogens This program can help everyone reduce the risk of exposure to bloodborne pathogens. Delivery formats include CD-ROM, more...Confined Space Awareness
This course is intended for all persons who work near permit-required confined spaces. Fourteen interactions actively involve the learner in the training. Lesson interactions provide the learner opportunities to apply what he or she has learned. The computer assesses the learner's level of understanding of all learning objectives. All questions in this course are fully narrated. Delivery formats more...Confined Space Hazards
"Confined Space Hazards" is designed for all employees who work around permit-required confined spaces, but not necessarily in a permit-required confined space. If you have any permit-required confined spaces on your site, each of your workers needs to complete this training program. This course will define a permit-required confined space and discuss all of the hazardous aspects of confined more...Confined Space Entry
"Confined Space Entry" covers all aspects of entering a confined space for employees who work as entrants or attendants in a permit required confined space or have responsibilities under your confined space entry program. This broadcast-quality production features fifty-eight interactions and practice activities. It also features a multi-level emergency simulation that requires your workers to more...Confined Space Entry: Out in the Open
This course teaches the concepts necessary to work safely in a confined space as an entrant or outside the space as an attendant. Twenty-nine interactive activities assess your worker s understanding of the key learning objectives and let them apply what they ve learned in a safe environment. Your workers will learn what a confined space is, the hazards they may face, and how to protect more...Confined Space Entry (Public Works and Construction)
Confined spaces are responsible for many deaths every year due to lack of training. This course addresses the risks and operational safety standards for confined spaces commonly found in public works and construction such as testing, ventilation, and rescue procedures. Delivery formats include CD-ROM, LAN, WAN, Intranet, Internet. The course can be customized to meet your site-specific needs. It more...Cranes, Chains, Slings and Hoists The most important safety feature when working with cranes and other hoisting equipment is that the operator know how to inspect, maintain, and operate the equipment. This course covers these topics and more. Delivery formats include CD-ROM, LAN, | ||||||||||