Delivery Telephone Seminars

First Company in India to Deliver all ITIL V3 Intermediate Module Training QLogy 1800-200-200-3 ...icance for the management of the IT Infrastructure or the delivery of an IT service o Incident Management which has the capability to bring services back to normal operations as soon as possible, according to agreed service levels o Request Fulfilment which fulfils a request providing quick and effective access to standard services which business staff can use to improve their productivity  more...

Essential Concepts In Construction Contracting ...ns responsible for construction contracting about project delivery systems, basic concepts and contract terms, and the allocation and avoidance of risk in construction contracts. Pitfalls for the unwary will be addressed, especially when using standard form agreements and informal contracting on small projects. This program is appropriate to persons whose previous responsibility did not involve  more...

Purchase Order Fundamentals BenefitsPurchase order fundamentals will be an interactive experience covering the basics of a current procurement office and how purchase order systems are used. The topics covered will give the beginner an understanding of basic purchasing processes and how to avoid common mistakes. The experienced professional and manager will be able to discuss interactively and share their experiences and ask  more...

Collaborative Delivery Method Fundamentals ...capital dollars are looking to more collaborative project delivery approaches to deliver their capital construction projects. This live audio conference will help those responsible for evaluating and selecting the most appropriate project delivery method. This will begin with an understanding of the basic fundamental project delivery approaches with a focus on those that are considered to be  more...

Water Audits and Nonrevenue Water Reduction Methodologies ... older, northeastern portions of the country, aging water delivery infrastructure is subject to breakage, leakage and concerns about reliability of service. This live audio conference addresses the importance and benefits of water system audits, the recently adopted AWWA/IWA water audit methodology and spreadsheet software, interpretation of audit results, and methods of nonrevenue water loss  more...

Advanced Issues in GMP Contracting ...delivery systems that reduce the overall duration from project conception to project completion without increasing their risks or their costs disproportionately, one of the most common approaches has included the use of guaranteed maximum price, or GMP, contracts. However, as the use of the various GMP contract formats has proliferated, so have disputes. This live audio conference will  more...

Job Order Contracting Fundamentals ...delivery method for facility renovation and remodel. It has been around since the 1990's but is gaining in popularity as owners seek integrated project delivery solutions. But the unit price structure of JOC can be confusing for owners and contractors alike, and establishing a long-term contract like this requires some preparatory work beyond what is necessary for a single project. This live  more...

Making Shared Services Work ...rvices, where governments join together in some manner to delivery services to their citizens, is a particularly useful method and the subject of this live audio conference. Learning Objectives: - You will be able to explain approaches to service delivery structure in local government. - You will be able to review common applications of shared services. - You will be able to recognize when to  more...

Construction Management At-Risk Fundamentals ...delivery systems continue to evolve as owners and contractors continue to look for better ways to manage the risks associated with the time and money it takes to get from project concept to project completion. The adversarial nature of the traditional design-bid-build approach has led many to look for ways to create more collaborative approaches. Construction management at-risk is one such  more...

Effective Quality Control and Quality Assurance ...avings are driving a good bit of this innovation. Second, delivery of these complex buildings is during an era of increasingly tight fees for architects/engineers and competitive pricing for contractors. Both the design and the construction community are challenged to deliver a quality product for their clients and still maintain some reasonable profit. Presented by two individuals with long  more...

Legal Issues Surrounding the Utilization and Maintenance of Computerized Medical Records ...tems can reduce medical errors and lead to more efficient delivery of care, many hospitals and providers are beginning to implement EHRs in their facilities and practices. Despite federal regulations that permit certain donations of EHR technology, the implementation and ongoing use of EHRs is expensive and raises many legal concerns. This live audio conference will identify the key legal  more...

Avoiding the Basic Pitfalls of GMP Contracting ...delivery systems that reduce the duration from project conception to project completion one of the most common approaches has included the use of guaranteed maximum price, or GMP, contracts. However, as the use of these contract formats has proliferated so have disputes that strongly suggest that the parties using them do not fully understand: the differences between GMP contracts and the  more...

Mobile Banking: Banking Without Borders BenefitsLike online banking, mobile banking is poised to revolutionize the industry, but it has stagnated in its infancy. Given the indispensability of cell phones and their broad capabilities, banks and technology providers are rapidly developing solutions that use cell phones to provide unparalleled convenience and value to customers. With the potential to competitively and geographically level  more...

Digital Manufacturing: Improve Productivity, Lower Costs and Compress Delivery Times BenefitsToday's globally competitive environment is forcing manufacturing companies of all sizes to rethink and better integrate their overall approach to product development, from concept to product design to manufacturing engineering and beyond. As a result, many companies are seeking new ways to improve their competitive position through the proper adoption of digital manufacturing and other  more...

Impact of Health Care Reform on Elder Law ...aid and Medicare which includes payment structure and the delivery system. It extends the life of the Part A trust fund by 12 years and strengthens Medicare guarantee benefits. These changes go in effect over a period of years. All the changes do not have direct significance under elder law, but many changes do affect older people and people with disabilities. Although it is necessary to  more...

Common Principles for Successful Design-Build Projects ...delivery systems differ from the traditional design-bid-build system, how to evaluate whether design-build may be advantageous for your particular situation and project, how to structure a design-build approach to maximize the probability of a successful project in either the private or the public sector and how to select an appropriate contract format. Learning Objectives - You will be able  more...

A/R Management: Converting Receivables Into Cash ...es were paid in advance or at the time of product/service delivery (like in a retail store). Unfortunately, competitive markets demand that credit be extended to customers and this is where AR management becomes so important. This teleconference will provide you with industry-proven tactics to enable faster collection of receivables. You will be able to familiarize yourself with essential  more...

Impact of Health Care Reform on Health Care Providers ...made sweeping changes to the Medicare payment and service delivery systems and strengthened current laws upon which the federal government relies to fight health care fraud, waste and abuse. This teleconference will include a broad overview of the aspects of health care reform legislation of most interest to health care providers and those with whom they do business and will provide practical  more...

Best Practices in Technical Writing and User-Centered Documentation BenefitsThe bad news is that most technical writers don't have time to document everything; the good news is that most users don't have time to read everything. This teleconference puts these two facts together and shows how to focus on documenting only the things that real users need to know. You will learn how to make the most of the limited time you can devote to documentation while making that  more...

Improve Productivity While Staying Compliant: Implementing Quality Procedures ...delivery and quality problems (high reject rates across the supply chain) are unaware of the increased costs of tracking, repairing, scrapping and redelivering key products. When the discussion whether lean, six sigma and/or supply chain techniques are singularly the most effective way of dealing with quality problems, you miss the opportunity of using a blended and robust approach. Providing  more...

Integrated Project Delivery Principles and Building Information Modeling BenefitsMany in the facilities community, including designers, builders and owners, need a hand understanding IPD and BIM. What does it all mean? Who benefits and how? Some that have heard about IPD and BIM may be wondering how to either ask for it in their projects or implement these principles in their firms. There are some basic concepts in IPD and BIM that can be used in every project large or  more...

Contractor Selection BenefitsIn today's difficult financial times when construction is considered, it is vital to have the best construction team members available. While design professionals, lenders and other professionals are important for a successful project, in these 'watch the bottom line' times, the contractor you place in charge of the work is the most important person on the project. This teleconference will  more...

Purchasing Law: Breach, Repudiation and Excuse ..., or when you learn the goods don't work after you accept delivery. Learn about when you have the right to terminate an agreement purchase replacement goods from another source and whether your supplier must compensate you for additional costs of doing so. This teleconference will also include discussion of potential issues that can arise if in the event of insolvency or bankruptcy of another  more...

Determining the Best Service Delivery Options for Public Works and Utility Projects: In-House or Contract? ...ectives - You will be able to discuss alternative service delivery approaches. - You will be able to list examples of creative uses of contracts to gain efficiency and effectiveness. - You will be able to outline techniques for cost of service and efficiency analysis. - You will be able to compile in-house or contracting decision-making criteria. Public works and utilities directors,  more...

Health Care Facility Design and Development ...nment. Health care administrators are looking for project delivery models that ensure excellence in planning and delivery. Incorporating thought leadership in design, operational efficiency and sustainability, as well as efficient project delivery are important differentiators for project teams. This teleconference will help you understand the various project delivery models that can be  more...

ConsensusDOCS Contract Fundamentals ...ance of the entirely new AIA forms for integrated project delivery. Since then, ConsensusDOCS has been in competition with the AIA contract documents and it has become important for all participants in the industry to understand what the ConsensusDOCS are and what they have to offer. Learning Objectives - You will be able to describe the overall approach taken by the ConsensusDOCS. - You will  more...

Understanding the Bridging Project Delivery Method BenefitsMany project owners who have elected to employ the Bridging method or their owner's design consultant (sometimes referred to as the bridging architect, design architect or lead architect) fail to fully understand or follow the details of what really makes bridging work for the project owner. A common misunderstanding that almost always leads to less-than-good results is using traditional  more...

Managing Construction Projects BenefitsUnderstanding and then executing the complex process of construction management can be daunting, especially during the initiation phase of a capital project. Getting your arms around a complex project and then delivering on the benefits is a challenging, yet rewarding, endeavor. This teleconference will introduce the process-based procedures utilized to manage construction projects. We  more...

Environmental Issues in Commercial Leases ... allocation between the landlord and the tenant. From pre-delivery site and building assessment to operational risks, insurance and indemnification obligations to premises surrender, restoration and abatement, the proper treatment of environmental issues - whether in a ground, industrial, office or retail lease - can make or break the transaction. Whether you are a landlord, tenant,  more...