Instructor Led Demanding Training

Resilience training ...n ensuring that you ride out tough economic times and hit demanding targets with less resource. CONTENT Improving motivation Self-confidence and belief Feedback and goal setting for improved performance Handling pressure and recognising stress The attributes of high performing teams COURSE DETAILS 10: 00am a 3: 30pm Wednesday 11 May The Swedenborg Society, 20-21 Bloomsbury Way,  more...

Time Management Do you feel like youa ™re always in a rush to get things done on time? This practical, one day course focuses on developing time and self management systems so delegates can learn to be less stressed and achieve tasks more efficiently at work. Target Group This course is aimed at any personnel who regularly have numerous tasks demanding their attention and who need to juggle conflicting  more...

Advanced Consulting Skills Course ...wth and change have development needs that are unique and demanding! Are you someone who gets results through influence rather than reporting authority? Are you a catalyst that helps other people in the organization achieve business goals? Does your effectiveness depend upon developing a shared understanding of your internal clientsa ™ situation and desired outcomes, and your ability  more...

NEBOSH National Diploma Block Release ...demanding professional qualification for those wanting to forward their career in Occupational Health and Safety Practice. Now firmly established as the UK's leading qualification for health and safety professionals, the NEBOSH Diploma is rapidly being recognised internationally as the standard for health and safety professionals. There are no barriers to entry to the NEBOSH Diploma but it is  more...

Image Plus Customer Care Excellence ...#153;s competitive environment customers have become more demanding, more fickle and to expect more from their suppliers than they ever have done in the past. Service and competence are not enough to get the results that the customer wants. The way your staff present themselves, has a direct influence on how other people perceive their competence and professionalism. So you, as a front line  more...

Javascript ... even a mistakes. We learned through years of practice, demanding projects and mostly - thanks to our curiosity and our wish of perfection. After years we know about JavaScript more than the others and we are happy to share our knowledge. What we teach JavaScript as programming language - without simplifications and typical mistakes and with focus on most beautiful and powerful  more...

Effective Personal Skills for PAs Executive Secretaries and Office Managers Handling pressure & workload PA's and executive secretaries are familiar with handling mounting workloads. The role of the personal assistant being to take pressure off their managers to ensure smooth operation of the business, the core skills are those required to be the first point of contact for staff, clients and suppliers. Who should attend? Do you want to improve your assertiveness  more...

Anger Management ...es to build your confidence when dealing with emotionally demanding situations. You will leave the course with a set of handy reference cards to remind you of key skills and techniques learned during the course which you can use in your day to day activities. By the end of this course you will be able to: a Develop an understanding of hostile and negative behaviour a Understand  more...

Mindful Leadership ...te Breakthroughs in Chaning Times To thrive in today's demanding workplace and business environment, a vision driven and performance oriented organization will need to nurture a partnership with a high performing workforce who is forward thinking, clearly focused, continually learning, and highly-motivated in every position, at every job working together for maximum results through value  more...

SQL Server 2008 Database Administration You Will Learn How To Administer SQL Server 2008 with SQL Server Management Studio and Transact- SQL Build databases and upgrade from prior versions Secure the server through logins and database permissions management Implement backup and recovery strategies and manage transaction logs Automate administrative activities with SQL Server Agent multistep jobs Perform routine  more...

Managing Challenging Customers Professionally 28 29 Nov 2012 ...demanding and unreasonable customers who drive you up a wall? Are you finding it impossible to keep your cool when interacting with such difficult customers? Managing challenging customers is a fact of life for customer service personnel. It is not uncommon to meet customers who are rude, frustrated or angry. Failing to manage them properly will not only result in the loss of these valuable  more...

Managing Challenging Customers Professionally 25 26 Sep 2012 ...demanding and unreasonable customers who drive you up a wall? Are you finding it impossible to keep your cool when interacting with such difficult customers? Managing challenging customers is a fact of life for customer service personnel. It is not uncommon to meet customers who are rude, frustrated or angry. Failing to manage them properly will not only result in the loss of these valuable  more...

Managing Challenging Customers Professionally 31 May - 1 June 2012 ...demanding and unreasonable customers who drive you up a wall? Are you finding it impossible to keep your cool when interacting with such difficult customers? Managing challenging customers is a fact of life for customer service personnel. It is not uncommon to meet customers who are rude, frustrated or angry. Failing to manage them properly will not only result in the loss of these valuable  more...

Fast Track to JavaServer Faces JSF Using JSF to Build J2EE Web Apps on the JBoss Application Server ...ready to use JSF to create your own solutions in the most demanding situations. All labs are done using the JBoss Application Server as the server platform, and the lab instructions include detailed directions on using JBoss. Labs can be done with the Eclipse IDE or a simple editor, and the lab instructions also include instructions for these environments. You can get a complete list of  more...

Professional Switchboard Reception and Frontline Skills Overview: Why is the most visible team in the company also often the least experienced, with little formal training? Switchboard, reception and front line employees handle the brunt of the companya ™s first impressions with their clients, and everybody knows that a poor first impression leaves the client doubting the credibility of the company as a whole, and possibly deciding to take their  more...

Strategic Human Resources Management Training Course ...demanding the field of HR can be. The day-to-day practical issues are challenging, and on top of that, Senior HR Executives must always focus on the big-picture critical issues that affect their organizations. This HR Strategy & Planning course focuses on looking at HR from a business point of view, helping participants to strengthen their strategic HR competencies and to become more  more...

Advanced Surveillance Training ...demanding course is designed for those who will be carrying out surveillance on a regular basis as a member of a surveillance team investigating corporate issues and insurance fraud. The training includes all subjects taught in the Basic course but extends to cover more advanced techniques and procedures. It is aimed at those who wish to learn basic and advanced surveillance skills in foot &  more...

Fast Track to JavaServer Faces (JSF) - Using JSF to Build J2EE Web Apps Using Rational Application Developer (RAD) JSF is a J2EE technology that focuses on simplifying the building of Web based user interfaces in Java. It builds on existing technologies, such as Servlets and JSP, but solves many of the issues that arise when using them directly. It does this by providing a standard component based user interface (UI) framework that can be leveraged by tools to provide a rich and easy to use development  more...

Fast Track to JavaServer Faces (JSF) - Using JSF to Build J2EE Web Apps JSF is a J2EE technology that focuses on simplifying the building of Web based user interfaces in Java. It builds on existing technologies, such as Servlets and JSP, but solves many of the issues that arise when using them directly. It does this by providing a standard component based user interface (UI) framework that can be leveraged by tools to provide a rich and easy to use development  more...

Working Sm@rt with MS Outlook Microsoft Outlook is a powerful business tool and one of the most robust information manager products on the market today. During this workshop you will master the use of this tool to enhance your productivity skills and gain control of the many aspects of your demanding workload. You will learn how to support the processes of the Priority Manager with your Outlook software and take  more...

Capital Adequacy Basel II ...lled it as too complex and over-engineered. Its extremely demanding framework has caused many banking supervisors to simply reject it outright. Despite this, many acknowledge that its compliance would certainly give many a bank the great leap forward in terms of risk management and allocation of resources. Hence it is not only a regulatory framework to be complied with but also it guides the  more...

post graduate diploma in culinary arts About PGDCA If your goal is to enter the food industry with a post-graduate level qualification then CAI's PGDCA is the only answer. Post Graduate Diploma in Culinary Arts (PGDCA) is the first specialization course available for hotel, catering, hospitality and culinary graduates in India. This two semester (One -year) program will help prepare you to enter the ever demanding culinary  more...

Hands on Unix AIX DB2 SAP Oracle Websphere MQ CCNA Training ...Demanding Course Premium Quality Hands-on One on One IT Courses - Only for as low as $299 per course Why Training with Us? ** Over 10 years of Computer Industry experience instructor ** One on One teaching and complete dedicated to student ** We only charge as low as $299 flat fee for course where other learning institutes charge on average $1800 per course ** We go by not only  more...

Certified Fibre Characterisation Engineer If you need to make decisions about testing telecoms networks, advise about fibre characterisation needs, manage demanding testing requirements, apply the full power of modern multi-purpose test platforms to carry out fibre characterisation tests, and to report intelligently on the results and their implications, then this is the course for you.  more...

Team Building through Cooking ...et Challenge team building and cooking programme uses the demanding environment of the commercial kitchen and cookery to show how co-operation and teamwork make for a more motivated, more efficient and high-performing team. Since 2002, our facilitation team of chefs, learning experts and event hosts have delivered over 300 experiential team building events combining cooking with best practice  more...

Cisco CCNA Certification Employers worldwide are looking for highly trained networking experts who can keep up with the latest technologies in order to maximize performance. The industry shortage for personnel with advanced Cisco and internetworking knowledge increases daily, as a result, Cisco Systems has introduced Cisco Career Certifications. Cisco experts are the elite of the internetworking industry, considered  more...

Facilitating JAD Sessions ...right questions and manage participants who are sometimes demanding.  In a successful JAD session, there is sufficient structure and direction to gain consensus on software requirements, application design, process re-design and prototype development. In this workshop, participants will prepare for and participate in several exercises to develop the skills necessary to facilitate JAD  more...

Quality Assurance for the Business Analyst ...tential for enormous damage.  Customers and end-users are demanding increased quality.  The increased use of offshore development also requires new ways to assure quality.  Business Analysts need to understand the software QA process, and to manage and implement sound QA practices. You will gain practical exposure to Quality Assurance by following a project from beginning to end, performing  more...

Defusing Difficult & Demanding Customers More successfully handle the difficult, angry, emotional and demanding customers. Improve the quality of customer service and customer experiences through effective training in interpersonal communication skills, telephone techniques and soothing difficult personalities.  more...

Speaking Under Pressure ...sense of urgency and the physical reaction to a situation demanding attention. At a meeting someone asks you a tough question; the situation demands your attention and there is a physical and psychological reaction. Anytime we present our thoughts to clients, to managers, to peers, to subordinates, we are under a degree of pressure to  more...

Customer Service in the Public Sector Learn positive communication skills to deal effectively with the most demanding customers and difficult situations.  more...