Online Demonstrate eLearning

Treating Your Direct Reports Fairly Treating Your Direct Reports Fairly Most of us are taught from a very young age to treat everyone fairly, but what does fairness mean in the business environment? Specifically, what role does fairness play when managing people? To be a fair manager, one must be committed to the principles of justice and responsibility, and maintain accountability in the exercise of authority and power. This  more...

Installing Windows Server 2003 Installing Windows Server 2003 Microsoft To describe the new features of Windows Server 2003, discuss how to plan for its deployment and installation, and demonstrate the services and administration tasks it supports  more...

SAP R 3 Release 4 6 Fundamentals SAP R/3 Release 4.6 Fundamentals SAP To describe and demonstrate how SAP R/3 Release 4.6 application modules support business activities  more...

Oracle Application Server 10g Infrastructure and Middle Tier Installation Oracle Application Server 10g: Infrastructure and Middle Tier Installation Oracle To demonstrate how to prepare for, execute, and verify OracleAS Infrastructure and Middle Tier installation  more...

Oracle Application Server 10g Management Tools and Oracle Internet Directory Oracle Application Server 10g: Management Tools and Oracle Internet Directory Oracle To demonstrate how to use OracleAS management tools and manage the Oracle Internet Directory (OID)  more...

Oracle Application Server 10g General Management and Directives for the HTTP Se Oracle Application Server 10g: General Management and Directives for the HTTP Se Oracle To demonstrate how to perform general management of Oracle HTTP Server (OHS)  more...

Oracle Application Server 10g OracleAS Web Cache Oracle Application Server 10g: OracleAS Web Cache Oracle To demonstrate how to administer and configure OracleAS Web Cache  more...

Oracle Application Server 10g OracleAS Portal Oracle Application Server 10g: OracleAS Portal Oracle To demonstrate how to manage OracleAS Portal  more...

Oracle Application Server 10g mod_pl sql CGI Scripts and Database Providers Oracle Application Server 10g: mod_pl sql, CGI Scripts, and Database Providers Oracle To demonstrate how to configure mod_plsql, CGI-script execution, and database providers in OracleAS  more...

Oracle Application Server 10g Application Management and Deployment Oracle Application Server 10g: Application Management and Deployment Oracle To demonstrate how to manage and deploy applications in OracleAS  more...

Oracle Application Server 10g Component Administration in Oracle Internet Direc Oracle Application Server 10g: Component Administration in Oracle Internet Direc Oracle To demonstrate how to configure Oracle Internet Directory (OID) components in OracleAS  more...

Oracle Application Server 10g DAS and SSO Oracle Application Server 10g: DAS and SSO Oracle To demonstrate how to manage users and groups with Delegated Administration Service (DAS) and administer the Single Sign-On feature of OracleAS  more...

Oracle Application Server 10g Component Security with SSL Oracle Application Server 10g: Component Security with SSL Oracle To demonstrate how to manage wallets and certificates and configure components for SSL in OracleAS  more...

Oracle Application Server 10g Oracle Certificate Authority Management Oracle Application Server 10g: Oracle Certificate Authority Management Oracle To demonstrate how to manage Oracle Certificate Authority (OCA)  more...

Installing Windows XP Professional Installing Windows XP Professional Microsoft To demonstrate how to install or upgrade to Windows XP Professional  more...

System Reliability and the Desktop in Windows XP Professional System Reliability and the Desktop in Windows XP Professional Microsoft To demonstrate how to monitor and improve system performance and how to configure desktop settings in Windows XP Professional  more...

Introduction to Oracle and SQL in Oracle Database 10g Introduction to Oracle and SQL in Oracle Database 10g Oracle To introduce Oracle as a relational database management system (RDBMS) and to demonstrate how to use basic SQL statements  more...

Displaying Multiple Table Data and Using Set Operators in Oracle Database 10g Displaying Multiple Table Data and Using Set Operators in Oracle Database 10g Oracle To demonstrate how to retrieve data from multiple tables using joins and how to use set operators in Oracle 10g databases  more...

Group and Datetime Functions in Oracle Database 10g Group and Datetime Functions in Oracle Database 10g Oracle To demonstrate how to use group and datetime functions in Oracle 10g  more...

Subqueries and Hierarchical Queries in Oracle Database 10g Subqueries and Hierarchical Queries in Oracle Database 10g Oracle To demonstrate how to use subqueries and hierarchical queries in Oracle 10g  more...

Regular Expressions and User Access in Oracle Database 10g Regular Expressions and User Access in Oracle Database 10g Oracle To demonstrate how to use regular expression support and control user access in Oracle 10g  more...

Creating and Managing Tables and Constraints in Oracle Database 10g Creating and Managing Tables and Constraints in Oracle Database 10g Oracle To demonstrate how to create and manage tables and constraints in Oracle 10g  more...

Database Objects in Oracle Database 10g Database Objects in Oracle Database 10g Oracle To demonstrate how to create database views, sequences, indexes, and synonyms  more...

Managing Database Objects in Oracle Database 10g Managing Database Objects in Oracle Database 10g Oracle To demonstrate how to create external tables and to use the data dictionary views in Oracle 10g  more...

Manipulating Data in Oracle Database 10g Manipulating Data in Oracle Database 10g Oracle To demonstrate how to modify rows, control database transactions, and manage large data sets and multitable statements  more...

Oracle Database 10g Creating Databases Oracle Database 10g: Creating Databases Oracle To provide an overview of Oracle database and instance architecture and demonstrate how to use the Database Configuration Assistant  more...

Oracle Database 10g Managing Schema Objects and Data Oracle Database 10g: Managing Schema Objects and Data Oracle To demonstrate how to manage schema objects and data in an Oracle 10g database  more...

Oracle Database 10g Monitoring and Maintenance Oracle Database 10g: Monitoring and Maintenance Oracle To demonstrate how to control database performance and configure proactive database maintenance  more...

Interpersonal Communication Listening Essentials Interpersonal Communication: Listening Essentials Sir Winston Churchill said 'Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen.' Effective listening takes more than just courage; it also takes constant learning and practice. To prepare for effective listening, you need to identify and overcome the barriers that stand in the way of effective  more...

Formatting and Printing Files in Office 2003 Formatting and Printing Files in Office 2003 Microsoft To demonstrate how to format and add graphics to Office 2003 files  more...

Certified Business Analysis Professional reg BABOK reg 2 0 Aligned ...a designation awarded to candidates who have successfully demonstrated their expertise in this field. CBAP Certification SkillSoft is an approved IIBA Endorsed Education Provider, Provider Number E108. The International Institute of Business Analysis (IIBA ) sponsors a business analysis credentialing program known as the Certified Business Analysis Professional (CBAP ).  more...

Support Center Tools Technologies and Metrics ...e and measure his performance. This course is intended to demonstrate the management and measurement tools a professional CSR is expected to use when dealing with individual customers and participating in the overall operation of the Support Center. The skills and knowledge required include how to use tools associated with problem, change, knowledge, and security management. This course helps  more...

Supervisor Manager Sexual Harassment Awareness Multi-State Edition ...nt complaints. This two-hour course can help your company demonstrate its commitment to a fair, responsible, and healthy organizational environment, free from sexual harassment and intimidation. This course is designed specifically to address sexual harassment training requirements under California and Connecticut law, but is applicable for supervisor and manager training in all states. Under  more...

Employee Sexual Harassment Awareness ...the workplace. This one-hour course can help your company demonstrate its commitment to a fair, responsible, and healthy organizational environment free from harassment and intimidation. This course was developed with subject matter support provided by the Employment Law Group of the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC. Please note, however, that the course materials  more...

Java Programming with J2SE 5 Basic GUI Development in Java Java Programming with J2SE 5: Basic GUI Development in Java Sun To demonstrate how to build GUI applications using the Swing API  more...

Java Programming with J2SE 5 Java Applets Java Programming with J2SE 5: Java Applets Sun To demonstrate how to build applets and place them on web pages  more...

Java Programming with Java SE 6 0 Java Applets Java Programming with Java SE 6.0: Java Applets Sun To demonstrate how to build applets and place them on web pages  more...

Java Programming with Java SE 6 0 Basic GUI Development in Java Java Programming with Java SE 6.0: Basic GUI Development in Java Sun To demonstrate how to build GUI applications using the Swing API  more...

Customizing the UNIX User Environment Customizing the UNIX User Environment UNIX To demonstrate how to customize the UNIX environment to suit user requirements  more...

Working with UNIX Files and Directories Working with UNIX Files and Directories UNIX To demonstrate common UNIX commands and programs used to perform basic tasks involving files and directories  more...

UNIX User and Data Management UNIX User and Data Management UNIX To demonstrate the core administrative functions of managing users, data, and software on UNIX systems  more...

Solaris 9 Advanced Installation Solaris 9 Advanced Installation Sun To demonstrate how to use the advanced Solaris installation features  more...

Solaris 9 Naming Services Solaris 9 Naming Services Sun To explain the Solaris naming services and demonstrate how to use them  more...

Managing and Deploying Six Sigma Managing and Deploying Six Sigma "The vision must be followed by the venture. It is not enough just to stare up the steps - we must step up the stairs." Vance Havner, author. However, venturing into Six Sigma is not easy. Deploying Six Sigma is where "the tire hits the road." It requires a lot of hard work and planning. As a Six Sigma Champion, you'll need to plan for and deal with critical  more...

Windows Server 2003 Implementing Managing and Maintaining TCP IP Windows Server 2003: Implementing, Managing, and Maintaining TCP/IP Microsoft To demonstrate how to implement, manage, and maintain TCP/IP  more...

Windows Server 2003 Implementing Managing and Maintaining DHCP Windows Server 2003: Implementing, Managing, and Maintaining DHCP Microsoft To demonstrate how to implement, manage, and maintain DHCP  more...

Windows Server 2003 Implementing Managing and Maintaining Name Resolution Windows Server 2003: Implementing, Managing, and Maintaining Name Resolution Microsoft To demonstrate how to implement, manage, and maintain name resolution  more...

Windows Server 2003 Implementing Managing and Maintaining Network Security Windows Server 2003: Implementing, Managing, and Maintaining Network Security Microsoft To demonstrate how to implement, manage, and maintain network security and Software Update Services (SUS)  more...

Windows Server 2003 Implementing Managing and Maintaining Remote Access Windows Server 2003: Implementing, Managing, and Maintaining Remote Access Microsoft To demonstrate how to implement, manage, and maintain remote access  more...

Windows Server 2003 Implementing Managing and Maintaining Routing Windows Server 2003: Implementing, Managing, and Maintaining Routing Microsoft To demonstrate how to implement, manage, and maintain routing  more...

Windows Server 2003 Maintaining a Network Infrastructure Windows Server 2003: Maintaining a Network Infrastructure Microsoft To demonstrate how to maintain a network infrastructure  more...

IT Project Management Essentials Testing Deliverables Closing IT Projects ...carries out those activities and processes, he or she can demonstrate that the project goal has been met and provide the team with a sense of accomplishment. In addition, carrying out the final tasks of a project, particularly the task of archiving documentation, ensures that lessons learned are gathered and stored for the future. An orderly conclusion also helps guarantee that end users' needs  more...

The Voice of Leadership Inspirational Leadership ...atness. When you strive for inspirational leadership, you demonstrate credibility and create a community with a shared vision. People are inspired when they trust their leaders and can move toward common goals. Inspiring leaders create enthusiasm and bring relevant experience and sound judgment to their organizations. They paint a future for others that's grounded in reality and demonstrates  more...

Using Business Etiquette to Build Professional Relationships ...that you recognize the nuances of business etiquette, you demonstrate competence and establish creditability, both of which are essential for your reputation. This course demonstrates how to put business etiquette to work for you. You'll learn how to make a positive first impression by practicing the appropriate code of behavior. The course also explores how to develop professional  more...

Support Center Tools Technologies Metrics ...e and measure his performance. This course is intended to demonstrate the management and measurement tools a professional CSR is expected to use when dealing with individual customers and participating in the overall operation of the Support Center. The skills and knowledge required include how to use tools associated with problem, change, knowledge, and security management. This course helps  more...

Campus to Corporate Meeting New Expectations Campus to Corporate: Meeting New Expectations Campus life is now behind you, and you are taking the first steps along your career path. The better you can adjust to the new expectations, the smoother and easier these steps will be. This course gives you an understanding of corporate culture so you'll have a better grasp of the new expectations. It also outlines how to manage your time and  more...

A Essentials 2009 Installing Windows Operating Systems Windows 7 Update A Essentials 2009: Installing Windows Operating Systems (Windows 7 Update) CompTIA CompTIA A 2009 220-701 CompTIA A Essentials There have been numerous versions of Windows over the years, and each has added new abilities and components. Each new version of the Windows operating system provides better and more efficient features to improve the user's interaction with the operating system and  more...

Adobe Captivate 4 ... enhanced screen-recording capabilities that allow you to demonstrate procedures while recording mouse movements and text entry, or create fully-functional simulated software environments with supporting feedback. This course focuses on the basics of Adobe Captivate 4, including recording demonstrations and creating interactive assessment settings. Topics focus on such areas as basic screen  more...

Working with text and paragraphs in Word 2003 Working with text and paragraphs in Word 2003 Microsoft To demonstrate how to format text and organize paragraphs in Word  more...

Structuring editing saving and opening documents in Word 2003 Structuring, editing, saving, and opening documents in Word 2003 Microsoft To demonstrate how to structure, edit, save, and open documents in Word  more...

Advanced Document Navigation in Word 2003 Advanced Document Navigation in Word 2003 Microsoft To demonstrate the advanced document navigation features in Word 2003  more...

Printing and Collaborating in Excel 2003 Printing and Collaborating in Excel 2003 Microsoft To demonstrate the printing and collaboration features in Excel 2003  more...

Formatting Data in Excel 2003 Formatting Data in Excel 2003 Microsoft To demonstrate how to format worksheets in Excel 2003  more...

Excel 2003 Chart and Multimedia Features Excel 2003 Chart and Multimedia Features Microsoft To demonstrate the chart, graphical, and web features in Excel 2003  more...

Advanced Customization in Excel 2003 Advanced Customization in Excel 2003 Microsoft To demonstrate how to customize Excel workbooks and the Excel 2003 application  more...

Advanced formatting in Excel 2003 Advanced formatting in Excel 2003 Microsoft To demonstrate how to apply advanced formatting in Excel 2003  more...

Slide Layout and Design in PowerPoint 2003 Slide Layout and Design in PowerPoint 2003 Microsoft To demonstrate how to modify slide layout and design in PowerPoint 2003 presentations  more...

Sending and Receiving Messages in Outlook 2003 Sending and Receiving Messages in Outlook 2003 Microsoft To demonstrate how to send and receive messages in Outlook 2003  more...

Formatting and Managing Messages in Outlook 2003 Formatting and Managing Messages in Outlook 2003 Microsoft To demonstrate how to format and manage messages in Outlook 2003  more...

Scheduling Events Appointments and Meetings in Outlook 2003 Scheduling Events, Appointments, and Meetings in Outlook 2003 Microsoft To demonstrate how events, appointments, and meetings are scheduled in Outlook 2003  more...

Using Task Lists Contact Lists and Notes in Outlook 2003 Using Task Lists, Contact Lists, and Notes in Outlook 2003 Microsoft To demonstrate how to use task lists, contact lists, and notes in Outlook 2003  more...

Customizing E-mail Views Navigation and E-mail Accounts in Outlook 2003 Customizing E-mail, Views, Navigation, and E-mail Accounts in Outlook 2003 Microsoft To demonstrate how to customize e-mail, views, and navigation and configure additional e-mail accounts in Outlook 2003  more...

Tracking Categorizing Searching and Printing in Outlook 2003 Tracking, Categorizing, Searching, and Printing in Outlook 2003 Microsoft To demonstrate how to track, categorize, search, and print items in Outlook 2003  more...

Configuring Rules Alerts and Junk Mail Settings in Outlook 2003 Configuring Rules, Alerts, and Junk Mail Settings in Outlook 2003 Microsoft To demonstrate how to organize, manage, and prioritize data using rules, alerts, and the Junk E-mail Filter in Outlook 2003  more...

Sharing Folders Schedules and Contacts and Using SharePoint Data in Outlook 20 Sharing Folders, Schedules, and Contacts and Using SharePoint Data in Outlook 20 Microsoft To demonstrate the information sharing and collaboration capabilities of Outlook 2003  more...

Data Security in Outlook 2003 Data Security in Outlook 2003 Microsoft To demonstrate the data security features in Outlook 2003  more...

Archiving and Storing Data and Using IRM in Outlook 2003 Archiving and Storing Data, and Using IRM in Outlook 2003 Microsoft To demonstrate how to back up and manage data in Personal Folders files, and to use Information Rights Management to control data communication in Outlook 2003  more...

Working in Outlook 2003 from Multiple Locations Working in Outlook 2003 from Multiple Locations Microsoft To demonstrate how to work remotely, work offline, and work in Cached Exchange mode in Outlook 2003  more...

Newsreaders Online Meetings Instant Messaging and Faxing Information in Outlo Newsreaders, Online Meetings, Instant Messaging, and Faxing Information in Outlo Microsoft To demonstrate how to configure and use newsreaders, online meetings, instant messaging, and Internet faxing in Outlook 2003  more...

Customizing Toolbars and Commands and Creating Forms in Outlook 2003 Customizing Toolbars and Commands and Creating Forms in Outlook 2003 Microsoft To demonstrate how to customize toolbars and commands, and to build and manage custom forms in Outlook 2003  more...

Outlook 2003 and Business Contact Manager Outlook 2003 and Business Contact Manager Microsoft To demonstrate how to use Outlook 2003 with Business Contact Manager  more...

Creating Diagrams with Visio 2003 Creating Diagrams with Visio 2003 Microsoft To introduce Visio 2003 and its features and demonstrate how to use it to create diagrams  more...

Developing Diagrams with Visio 2003 Developing Diagrams with Visio 2003 Microsoft To demonstrate how to add and modify text and shapes  more...

Visio 2003 and Other Programs Visio 2003 and Other Programs Microsoft To demonstrate how you can use Visio 2003 with other programs  more...

Getting Started with Publisher 2003 Getting Started with Publisher 2003 Microsoft To provide a basic introduction to Publisher 2003 and the features and tools used for creating publications in Publisher, and to demonstrate the options for getting help as you work  more...

Working with Text Boxes Text and Tables in Publisher 2003 Working with Text Boxes, Text, and Tables in Publisher 2003 Microsoft To demonstrate how to work with text boxes, text, and tables in Publisher 2003  more...

Introduction to Access 2002 Introduction to Access 2002 Microsoft To demonstrate the basic tools and features in Microsoft Access 2002  more...

Advanced Database Features in Access 2002 Advanced Database Features in Access 2002 Microsoft To demonstrate a range of advanced database features in Access 2002  more...

Managing Outlook 2002 Managing Outlook 2002 Microsoft To demonstrate the integration features and advanced collaboration and organization features of Outlook 2002  more...

JavaScript Language Basics JavaScript Language Basics JavaScript is a client-side interpreted scripting language that enables you to enhance static web applications by working in tandem with HTML and Cascading Style Sheet (CSS). This course will introduce the history of JavaScript and outline how it is commonly used to develop dynamic web sites. Moving into the fundamentals of the language, the course will demonstrate  more...

Operational Information Security Operational Information Security To demonstrate secure practices for networked and mobile users, and introduce software piracy and social engineering.  more...

Information Security The Internet Information Security & The Internet To demonstrate how to use the Internet and e-mail securely.  more...

Basic Business Math Averages Equations Basic Business Math: Averages & Equations Basic math skills are practical in any business situation, whether it be calculating average call turnaround times in a call center or using equations to find the stock of inventory and the items that have been sold in a retail store. Because math skills are valuable in so many business situations, refreshing your skills can demonstrate your  more...

Application Programming using Visual Basic 6.0 (Beginner/Intermediate/Advanced) ...ral applications using Visual Basic 6.0, this course will demonstrate the versatility of VB to help facilitate most projects related to Windows development, as well as, to help in personal programming endeavors. In the course, focus will be geared on learning proper development of friendly GUI screens, programming techniques, optimization techniques, and some graphics programming (algorithms,  more...

Legal Research and Writing ...erials for the week. Students should email messages that demonstrate that they have analyzed the information covered in connection with the discussion questions to come to logical conclusions. Late policy: class is self taught at your own pace. You cannot be late.Academic Dishonesty and Plagiarism (Effective April 15, 2002) All academic assignments are to be the work of the individual  more...

Learn MS Access 2000 online with eBooks! ...demonstrate how to build typical business documents, spreadsheets, slides and databases. The Series has trained over 650,000 students throughout North American universities, colleges, and business schools where it is distributed by McGraw-Hill; the largest, most reputable book publisher in the world. The product you are about to purchase is the same high quality software training system proven  more...

How to Ask The Right Questions To Maximize Influence And Minimize Objections ...ecognize objections and allow them to be a way for you to demonstrate how what you have to offer can reduce or relieve the concern. Without questions you may be talking to a general audience and minimize your ability to make a sale. Know the variety of questions at your commandand put them into use. It?s a delicate balance of getting the client to be specific, when we may be purposefully vague  more...

Better Public Speaking- A Low Stress Approach ...rable to 3-credit, 8- week courses costing $700. Surveys demonstrate that a majority of people would rather face the issue of death than speaking in public! Other surveys in business management note that 80% of all business communication is verbal. We are then, judged to a great extent on how we say what we say. We hold the power to interest, to inspire, to lead if we present ourselves  more...

The Travel Agent s Approach to Booking Cruises This course is designed to demonstrate how knowledge of the cruise industry can translate into more effective package salesmanship. A book fee of $65 is required to be paid in addition to tuition if this course is sold by itself. If this course part of the 5 course Travel Careers Training Program, there will be a $5 discount on the book.  more...

Search Engine Competency Assessment-Level 1 (SECA Basic Certification) SECA Basic Certification covers skills built on a framework of current Search Engine Optimization theory and best practices. By passing SECA Level 1 you will demonstrate a reliable and validated measure of overall Search Engine Optimization performance, knowledge and skill sets. A successful passing grade entitles you to apply and receive a SECA Certificate from an Accredited State University.  more...

Search Engine Competency Assessment-Level 1 (SECA Basic Certification) ...eory and best practices. By passing SECA Level 1 you will demonstrate a reliable and validated measure of overall Search Engine Optimization performance, knowledge and skill sets. A successful passing grade entitles you to apply and receive a SECA Certificate from an Accredited State University. Search Engine Optimization is an ever changing, complex practice, which requires practitioners to  more...

QPRT Suicide Risk Assessment and Training ...Demonstrate a greater return on investment, develop and maintain formal procedures for increased productivity and consistency, implement methodologies to improve first contact resolution, and manage customer perceptions. Learn to use industry trends to run your organization effectively. This online course is a practical alternative for busy customer support professionals. Managers must master  more...

AS9100 Aerospace Standard General Employee Training ...andard globally. AS9100 requires an organization?s QMS to demonstrate its ability to consistently provide product that meets customer and applicable regulatory requirements. Customer satisfaction is increased through the application of the system and using a process approach for continual improvement of the system, much like ISO 9000. After you place your order, you will receive a user name,  more...

Customer Astonishment: The Commitment to World-Class Customer Care ... best solutions. Your customers expect leadership. As you demonstrate such a commitment, a true spirit of partnership will develop. Brand loyalty will be the result. This course is an overview of the key insights to be found in Darby Checketts ™ new book, Customer Astonishment: 10 Secrets to World-Class Customer Care. User is given 1 year access to this course. Customer Astonishment:  more...

Ethics and Compliance Basics ...s necessary to encourage good behavior, set expectations, demonstrate the company's commitment and inform members of laws that are not common knowledge. Integrity and scruples not only keep us out of court and out of prison, but they are good for business. One study found that companies making "an explicit commitment to doing business ethically" have produced profit/turnover ratios at 18%  more...

Listening Skills for the Workplace ...eneral business studies conducted over the past few years demonstrate that listening-centered communication improves results. The studies demonstrate that: Schools devote too little direct instruction in to listening as part of their language arts curricula even though it is a basic skill required of all employees in the workplace. (U.S. Dept. of Labor, What Work Requires of Schools (1991)  more...

Phlebotomy Technician Career Training ...n collection. Upon completion, students should be able to demonstrate competence in the theoretical comprehension of phlebotomy techniques. This course will cover the classroom portion only. Labs and externships are not part of the online program. For more details contact the Continuing Education program. Phlebotomy Technician Career Training This comprehensive course provides instruction in  more...

Team Management - Enabling Teams ...am, how to provide adequate time to perform and meet, and demonstrate faith in the members ™ capacity to achieve. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner. Team Management - Enabling Teams In this course you will learn to build a supportive and  more...

Managing Disconnected Data To demonstrate how to relate tables and DataSets, bind DataSets to a DataGrid, and to modify, view, and select disconnected data  more...

Customizing Controls and Events in VB NET To demonstrate how to customize controls and add event handling to a VB.NET Windows application  more...

Input Validation and Error Handling in VB NET To demonstrate how to validate user input and error handling for a VB.NET Windows application  more...

Adding Services and Components in VB NET To demonstrate how to add services and components in VB.NET  more...

Advanced ASP NET Topics To demonstrate how to migrate ASP to ASP.NET, leverage legacy compenents, create and use .NET components, and install and configure ASP.NET servers  more...

Using Text in Flash MX 2004 To demonstrate how to use text and to give an overview of components and form building in Flash MX 2004  more...

Animation Sound and Video in Flash MX 2004 Movies To demonstrate how to create animations, use sound, and embed video in Flash MX 2004  more...

Working with Code in FrontPage 2003 To demonstrate how to work with code in FrontPage 2003  more...

Working with Web Sites in FrontPage 2003 To demonstrate how to apply themes and styles, and work with shared borders in FrontPage 2003  more...

Moving on with FreeHand 10 To demonstrate the advanced techniques for working with objects, layers, symbols, and styles in FreeHand 10  more...

Photoshop CS Basics To demonstrate the essential tasks for using Photoshop and the processes and considerations for working with color in Photoshop  more...

Selections and Layers in Photoshop CS To demonstrate the processes and considerations for making selections and working with layers  more...

Special Effects Layers and Styles in Illustrator CS To demonstrate how to use special effects, layers, and styles in Illustrator CS  more...

Moving On with GoLive 5 To guide the learner through the process of using advanced animation and navigation techniques and to demonstrate the use of forms as web-site enhancement features  more...

Using Visual Studio NET to Deploy a Web-based Application To explain and demonstrate how to use Visual Studio .NET to create, configure, and deploy a web-based application  more...

Office 2000 - Advanced Project To explain and demonstrate how to administrate and use advanced features of Project Central  more...

Microsoft Office 2000 - Intermediate Project 2000 To explain and demonstrate how to customize projects and handle multiproject environments using Microsoft Outlook and Project Central  more...

Customizing Controls and Events in C To demonstrate how to customize controls and add event handling to a C# Windows application  more...

Microsoft Office 2000 - Beginning Project To explain and demonstrate the major features of Microsoft Project 2000 used by most users  more...

Input Validation and Error Handling in C To demonstrate how to validate user input and provide error handling for a C# Windows application  more...

Adding Services and Components in C To demonstrate how to add services and components in C#  more...

Windows Services in C To demonstrate how to build, debug, deploy, and use Windows Services with C#  more...

Interoperability and Serviced Components in C To demonstrate how to access unmanaged code from .NET and vice versa, and how to build, deploy, and use serviced components  more...

NET Remoting in C To demonstrate how to create and use specific .NET Remoting services  more...

Responding to Clients and Errors in ASP NET To demonstrate how to create a Web Form using Visual C#  more...

Controls in ASP NET Web Forms To demonstrate how to add configured controls to ASP.NET Web Forms  more...

Data Access with ASP NET To demonstrate how to use data binding and file management with Web Forms  more...

Supporting User Assistance and Accessibility To demonstrate how to enable a Web Form to support user assistance and accessibility features  more...

Building and Using Web Services To demonstrate how to build and use a .NET web service  more...

Building Web Services and Web Service Clients with Microsoft NET To demonstrate how to build a web service and web service clients in .NET  more...

International Finance Perhaps you have wondered how one can successfully navigate the maze of options and opportunities offered by the international financial markets. Are there ways to maximize profits while effectively minimizing risk when it comes to dealing on the global level? This course will demonstrate why you would want to transform your purely domestic firm into a multinational corporation; how you decide  more...

WebSphere 5 0 Installation and Configuration To demonstrate installation considerations and steps for installing and migrating WebSphere Application Server in standalone and network environments  more...

Configuring WebSphere 5 0 System Management To illustrate how administration and system management occur in a WebSphere environment and demonstrate how to use the administration console  more...

WebSphere 5 0 Services and Resource Components To demonstrate how to plan and implement WebSphere services and resource components  more...

Configuring the WebSphere 5 0 Environment To demonstrate how to configure and manage the WebSphere environment, from setting virtual hosts to implementing clustering  more...

WebSphere 5 0 Application Assembly and Deployment To demonstrate assembly and packaging in WebSphere and how to deploy an enterprise application  more...

Configuring WebSphere 5 0 Resources To demonstrate how to configure JMS resources, data sources, JavaMail providers, and resource environment providers in WebSphere  more...

Configuring CSIv2 SAS and SSL in WebSphere 5 0 To demonstrate how to configure CSIv2 authentication, SAS, and SSL in WebSphere  more...

Command-line Administration in WebSphere 5 0 To demonstrate how to use command-line administration and scripting to manage and configure the WebSphere environment  more...

Configuring WebSphere 5 0 Session Management and Failover To demonstrate how to configure WebSphere session management, tuning, security, and failover  more...

Installation of ISA Server 2004 To demonstrate how to install ISA Server 2004 and configure web proxy, firewall, and SecureNAT clients  more...

ISA Server 2004 Management and Clientele To demonstrate how to install ISA Server 2004 clients and to secure and maintain ISA Server 2004  more...

Access Configuration in ISA Server 2004 To demonstrate how to enable access to Internet resources and to configure access to internal resources  more...

Microsoft SMS 2003 Managing Software Updates To demonstrate how to manage software updates  more...

Exchange Server 2003 Recipients User Objects Groups and Address Lists To demonstrate how to work with recipient policies, users and groups, and contacts and address lists  more...

Exchange Server 2003 Core Component Management To demonstrate how to manage public folders and connectivity  more...

Exchange Server 2003 Computer Management To demonstrate how to manage, monitor, and troubleshoot Exchange 2003 servers  more...

Installation of ISA Server 2000 To demonstrate how to install ISA Server on a computer running Microsoft Windows 2000 Server and configure web proxy, firewall, and SecureNAT clients  more...

Creating Classes in Java To demonstrate how to create and use Java classes  more...

Basic GUI Development in Java To demonstrate how to build GUI applications using the Swing API  more...

Java Applets To demonstrate how to build applets and place them on web pages  more...

Windows 2000 - Administration To provide an overview of typical Windows 2000 administrative tasks and strategies and to demonstrate how to use a number of administrative tools  more...

Windows 2000 - Users To provide an overview of local and domain user accounts and to demonstrate how to create, configure, and manage user accounts and profiles  more...

Windows 2000 - Groups and Terminal Services To demonstrate how to plan, configure, and use groups to implement administrative, security, and messaging policies and show how to install and configure Terminal Services to facilitate remote administration and thin-client computing  more...

Windows 2000 - Hardware Configuration and Optimization To demonstrate how to install, configure, and troubleshoot hardware on Windows 2000 computers and to monitor and optimize performance  more...

Windows 2000 - Events To demonstrate how to configure events in Windows 2000 to manage resource usage and security, to troubleshoot Windows 2000 services and applications, and show how to configure auditing to implement, manage, and troubleshoot Windows 2000 resource usage, network, and security policies  more...

Windows 2000 - Backup and Recovery To demonstrate how to perform effective backups and how to recover servers, data, and the Active Directory  more...

Windows 2000 - Group Policy To provide an overview of Group Policy and to demonstrate how to configure, manage, and apply Group Policy to users and computers  more...

Windows 2000 - Storage and Printing To explain Windows 2000 storage, to demonstrate how to secure files and folders using EFS, and how to configure and manage disks and printing  more...

Windows 2000 - Active Directory Group Policy To provide an overview of Group Policy and to demonstrate how to configure, manage, and apply Group Policy to users and computers  more...

Windows 2000 Professional Getting Started To introduce Windows 2000 Professional and demonstrate basic end-user tasks such as logging on, exploring, installing applications, and customization  more...

Managing Resources File Systems Disks and Web Services in Windows 2000 To demonstrate how to manage resources, file systems, disks, and web services in a Windows 2000 network  more...

Managing Windows 2000 Servers and Client Computers To demonstrate how to manage Windows 2000 servers and client computers  more...

Managing Group Policy in Windows 2000 To demonstrate how to manage Group Policy in Windows 2000  more...

Managing Remote Access Solutions in Windows 2000 To demonstrate how to manage remote access solutions in Windows 2000  more...

Introduction to Brand Management ...mprised of that makes them so important? This course will demonstrate how each ingredient reacts to the other in order to create a valuable, long-lasting brand. First, you will learn about the responsibilities of a brand manager, from conception of a brand to building, evaluating, and maintaining brand equity. Then, you will be introduced to a brief history of branding and its intended purpose.  more...

Using Text in Flash MX 2004 To demonstrate how to use text and to give an overview of components and form building in Flash MX 2004  more...

Animation Sound and Video in Flash MX 2004 Movies To demonstrate how to create animations, use sound, and embed video in Flash MX 2004  more...

Working with Web Sites in FrontPage 2003 To demonstrate how to apply themes and styles, and work with shared borders in FrontPage 2003  more...

Working with Code in FrontPage 2003 To demonstrate how to work with code in FrontPage 2003  more...

Java Programming with J2SE 5 Java Applets To demonstrate how to build applets and place them on web pages  more...

Java Programming with J2SE 5 Basic GUI Development in Java To demonstrate how to build GUI applications using the Swing API  more...

Java Applets To demonstrate how to build applets and place them on web pages  more...

Basic GUI Development in Java To demonstrate how to build GUI applications using the Swing API  more...

Creating Classes in Java To demonstrate how to create and use Java classes  more...

Animation Sound and Video in Flash MX 2004 Movies To demonstrate how to create animations, use sound, and embed video in Flash MX 2004  more...

Using Text in Flash MX 2004 To demonstrate how to use text and to give an overview of components and form building in Flash MX 2004  more...

Working with Code in FrontPage 2003 To demonstrate how to work with code in FrontPage 2003  more...

Working with Web Sites in FrontPage 2003 To demonstrate how to apply themes and styles, and work with shared borders in FrontPage 2003  more...

Operating System Technologies Configuration To demonstrate the configuration of Windows operating system technologies  more...

Installing Configuring and Optimizing Computers To demonstrate how to install and configure peripheral devices, and optimize and upgrade a computer  more...

Basic Networking To introduce and demonstrate basic networking concepts and hardware considerations  more...

System Resources and Installing and Configuring IDE and SCSI Devices To demonstrate how to assign system resources and install and configure IDE and SCSI devices  more...

Identifying Adding and Removing System Components To present system modules and their characteristics and demonstrate how to add and remove field replaceable units (FRUs) from desktops and portables  more...

Supervisor Manager Sexual Harassment Awareness ...nt complaints. This two-hour course can help your company demonstrate its commitment to a fair, responsible, and healthy organizational environment, free from harassment and intimidation. California law requires that the learner must spend two hours on this course. Under California law, managers and supervisors are required to undertake two hours of training on sexual harassment and employers  more...

SQL Server 2000 Programming Business Logic To demonstrate how to implement views, stored procedures, triggers and user-defined functions as means for programming business logic  more...

SQL Server 2000 Transactions and Distributed Data To demonstrate how to utilize transactions and distributed data  more...

Workplace Communication Skills ...tive communication techniques. Similarly, the course will demonstrate how to give constructive criticism on the behavior of others, and how to receive criticism on your own behavior positively. Finally, the course covers the skill of questioning. You will learn how to use questions in a non-threatening way to direct or encourage a conversation, to uncover hidden feelings or motives, and to  more...

Sales Skills Gaining Customer Commitment ...ilding relationships with clients. Demonstrate honesty, authority, reliability, and competence. Ask situation-appropriate questions during the sales process. Follow three guidelines for gathering information. Simulation Overview: In this simulation, you will meet with Marcus  more...

Sales Skills Effectively Closing a Sale ...erested in buying from Icon. It is your responsibility to demonstrate the benefits of Icon's office furniture by identifying and addressing their key issues. Unit 3: Confirming Commitment (0.5 - 1 hour) Identify signals that a client is or is not ready to buy. Determine why a client is not ready to buy. Respond  more...

Essentials of Business Law The Legal Environment ...iance program. Learn To Demonstrate an understanding of the classifications of law. Demonstrate an understanding of civil procedures. Demonstrate an understanding of the court system. Classify subject matters under their correct jurisdiction. Demonstrate  more...

Quality Management The Quality Management Process ...y management to variation in processes, so be prepared to demonstrate your knowledge. Unit 2: The Costs of Quality (0.5 - 1 hour) Identify the relationship between quality and cost. Identify the common categories of the costs of quality. Identify the components of the costs of quality that were popularized by Crosby.  more...

Managing Business Risk Financing Contingency Planning Managing Business Risk: Financing and Contingency Planning teaches learners how to identify the dimensions of risk financing and to identify the various categories of risk financing tools. Students will also learn about the major responsibilities of contract management and the importance of developing a business contingency plan. Learn To Identify the categories  more...

NetWare 5 Advanced Administration - Part 4 ...y administered from the tasks which can be distributed. Demonstrate the steps to create container administrators. Demonstrate the steps to create an exclusive container administrator. Demonstrate the procedure for granting explicit administrative rights to a trustee. Perform the steps to prevent an organizational role object from inheriting Supervisor rights to a file system. Perform  more...

SQL and PL SQL Basic SELECT ...SQL funcitons, in order to define single-row functions. Demonstrate the use of four character functions; LOWER, UPPER, INITCAP, and LENGH. Demonstrate the use of three number functions; ROUND, TRUNC, and MOD. Demonstrate the use of data functions. Demonstrate the use of data type conversion functions. C ontent Emphasis Skills-Based A udience Application developers,  more...

International Business Essentials The Global Business Environment ...ing international business in future-oriented cultures. Demonstrate and understanding of foreign exchange rates. Define spot exchange rate. Follow guidelines for conforming to African business practices, protocols, and behavior styles. Demonstrate knowledge of how Asians conduct business. Identify guidelines for practising business successfully in North America. Audience:  more...

Oracle9i Database Admin Manage Security ...ain a named set of resource and password limits. • Demonstrate the use of resource limits and how to set them. • Manage system and object privileges. • Control the administration of privileges in a database. • Demonstrate the use of concepts and skills to keep track of the various events occurring in an Oracle9i database. Audience The intended audience for  more...

Creativity Innovation Fostering a Ceative Environment ...tive individuals to a company. Demonstrate an understanding of various methods of recruiting creative individuals. Identify the factors to determine the best creative individuals for a company. Practice using the factors that will encourage retention of creative employees. Demonstrate an  more...

Creativity Innovation Promoting Team Creativity ...olving process. Learn To Demonstrate characteristics of a successful creative team. Identify roles that team members will play. Manage an individual who might hinder creative sessions. Use conflict to foster creativity. Recognize the correct order for the  more...

CompTIA Linux 2004 Installation ...le to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. When all five courses are taken in the Linux+ series (16260, 16261, 16262, 16263, & 16264), this is an authorized self-study program to help prepare learners for the CompTIA/Linux+  more...

Financial Statements Financial Statements Analysis ...take when correcting budgeting variances. Your goal is to demonstrate that you have the necessary knowledge and skills to make financial projections. Unit 3: Financial Statement Analysis (1 hour) • Identify the purpose of horizontal analysis. • Evaluate a company a a s performance using horizontal analysis. •  more...

Financial Statements Analyzing Cash Flows ...ment impacts my company. • Demonstrate how different financial instruments impact financial statements. • Identify the characteristics of the statement of cash flows. • List ways a company's financial statements can impact the value of its stock. • Calculate a company a  more...

Budgeting Creating Analyzing a Budget ...creating a budget. List the various types of budgets. Demonstrate an understanding of different types of budgets. List the steps of the budgeting process. Simulation Overview: In this simulation, you will meet with Maggie Roberts, one of Icon's Budget Accountants, to discuss why businesses design budgets. Maggie has played an integral role in Icon's budget, and she will be asking you  more...

Interpersonal Communication Telephone Skills ...hrough good telephone skills. Demonstrate behavior callers appreciate. Use screening methods. Distinguish between high and low priority calls. Take accurate messages. Increase your efficiency while on the telephone. Audience This course is for all  more...

Human Resource Law Fair Labor Standards Act ... as what types of wages and hours are covered by FLSA. To demonstrate your understanding of the subject, your goal is to answer Jessica's questions accurately. Unit 3: FLSA Compliance (1 - 2 hours) Identify the FLSA enforcement agency. Select consequences for FLSA negligence. Select the guidelines to prevent FLSA claims.  more...

360-Degree Feedback Implementing a 360-Degree Program ...llecting 360-degree feedback. Demonstrate an understanding of how to select raters for 360-degree feedback. Identify the types of information a training program for raters of 360-degree feedback should include. Audience HR employees, managers, and senior managers who want to learn how to implement a 360-degree feedback program.  more...

360-Degree Feedback Max the Benefits of 360-Degree Feedback ...0-Degree Feedback (0.5 - 1 hour) Demonstrate an understanding of how to increase employee involvement to ensure the success of 360-degree feedback. Identify the guidelines for ensuring that a 360-degree feedback program meets its organizational goals. Demonstrate an understanding of how to ensure that 360-degree feedback  more...

Leadership Development Motivation ...efits employees and organizations. Demonstrate actions and attitudes that enhance employee motivation. Simulation Overview: Each of the simulations allows you to practice the skills learned in the instructional content. You will enter realistic scenarios in which you will interact with a variety of individuals. By using the  more...

Leading the Way Learning to Lead ...you'll need to get to work quickly. To do so, you need to demonstrate the characteristics of effective leadership and avoid common leadership pitfalls. Unit 2 : The Follower (0.5 - 1.5 hours) Identify follower attributes that a leader needs to understand. Identify guidelines for preventing communication breakdown. Select  more...

Strategic Decision Making Advanced Decision Making ... Create a scenario. Demonstrate an understanding of how to use scenario planning to make complex decisions. Sequence the steps for managing a linked decision. Demonstrate an understanding of how to manage linked decisions Simulation Overview: In the simulation at the  more...

Correcting Performance Problems Disciplining Employees In Correcting Performance Problems: Disciplining Employees, you will learn guidelines for conducting an effective disciplinary meeting and how to determine whether you have sufficient cause and evidence to discipline an employee. You will also learn how to prepare for disciplinary action and how to determine whether you need a witness present for a disciplinary meeting. In addition, you will learn  more...

Coaching Communicating with Employees ...g an employee. Learn To Demonstrate clear communication by applying appropriate techniques. Interpret nonverbal communication by analyzing body language. Use the four types of questions effectively while coaching. Follow the steps for conducting face-to-face meetings with  more...

Business Ethics Ethical Decision Making ... the decision-making process. Demonstrate an understanding of how to make an ethical decision in which all possible solutions violate ethical principles. Identify steps to take when whistleblowing. Audience Managers and employees who want to learn how to make ethical decisions. Deployment Options e-Learning Accreditation  more...

Business Ethics Managerial Business Ethics ...the workplace. Learn To Demonstrate characteristics of ethical managers. Identify ways to ensure ethicality in the workplace. Follow steps for handling ethical dilemmas brought to you by subordinate employees. Identify causes of unethical behavior.  more...

Business Ethics Organizational Ethics ...ilities clash. Learn To Demonstrate the principles for highly effective firms. Identify the steps in creating a corporate code of ethics. Identify ways to ensure ethicality in the workplace. Perform an internal ethical audit. Identify steps in forming  more...

Managing Change Overcoming Change Obstacles ...ng employee commitment to change. Demonstrate your listening skills. Identify guidelines for communicating change effectively. Identify guidelines for controlling the information in the grapevine. Simulation Overview: You will meet with two of Icon a a s District Sales Managers. Your goal will be  more...

Virtual Team Mgmt Developing Virtual Teams ...ic relations project. Your goal during this meeting is to demonstrate your knowledge of virtual teams, including their characteristics, the five types of virtual teams, and the types of technology virtual teams can use. Unit 2: Overcoming the Barriers to Virtual Teams (0.5 - 1 hour) Identify challenges that virtual teams might experience.  more...

Administrative Assistant Skills Excelling as an Admin Assistant ...ting a stress management plan. Demonstrate an understanding of how to create a stress management plan. Work effectively with your supervisor. Manage the office when your supervisor is absent. Audience The target audience for this series is administrative assistants, secretaries, office managers, clerks, and  more...

Organizational Learning Transferring Knowledge within an Org ...ring knowledge through technology. Demonstrate familiarity with the challenges of transferring knowledge through technology. Identify ways to overcome the challenges of transferring knowledge through technology. Simulation Overview: In this simulation, you will meet with Ronald Spear, the Vice President  more...

Operations Management Fundamentals of Operations Management .... As a relatively new employee in Operations, you need to demonstrate your knowledge of the different types of operations and the components that go into operations management. Roger will present a series of situations for you to evaluate, and through his questions and your answers, you will solidify your understanding of Icon a a s operations. Unit 2:Analyzing Operation Processes (0.5 - 1  more...

CompTIA Linux 2004 Management ...le to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. Learn To: Identify components of a Linux directory structure, features of filesystems in Linux and commands for managing different types of files. Identify  more...

CompTIA Linux 2004 Security ...le to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. Learn To: Identify ways in which an Intrusion Detection System (IDS) works, ways to configure Snort, and key aspects of PortSentry. Identify key security  more...

CompTIA Linux 2004 Security ...le to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. Learn To: Identify ways in which an Intrusion Detection System (IDS) works, ways to configure Snort, and key aspects of PortSentry. Identify key security  more...

CompTIA Linux 2004 Hardware Documentation ...le to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. When all five courses are taken in the Linux+ series (16260, 16261, 16262, 16263, & 16264), this is an authorized self-study program to help prepare learners for the CompTIA/Linux+  more...

Telephone Skills Professionalism Through Basic Skills In Telephone Skills: Professionalism Through Basic Skills you will learn to effectively perform basic telephone skills. You will also learn how to convey a positive, professional image and use technology to increase your efficiency. In addition, you will learn how to organize and supply your workspace to maximize focus. Learn To Portray a positive image. Optimize efficiency through  more...

Executive Level Leadership Becoming an Executive Leader ...g a personal leadership plan. Demonstrate how a personal leadership plan can affect an organization and an individual employee. Audience The target audience for this series is senior managers, directors, and executives who wish to improve their leadership skills. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits:  more...

Operations Management Operations Management Tools Operations Management: Operations Management Tools offers the student options for improving operations management within the organization. The program provides processes for making decisions and solving problems. In addition, the program offers the student examples of maintenance strategies, ways to apply learning curves to operations, and E-commerce options that can enhance operations management.  more...

The Importance of Metrics to Six Sigma In today's business climate, achieving and maintaining a competitive edge demands a continuous effort. Companies need to use key performance indicators and metrics that are critical in deploying Six Sigma?? projects in order to determine how well their processes are really doing and what they can do to maintain high quality. This course examines how these performance metrics generate information  more...

All About Gamma Globulin ...hree conditions for which gamma globulin is indicated 2. Demonstrate understanding of gamma globulin administration by recognizing the steps involved in its preparation and infusion 3. Recognize at least two side effects of gamma globulin infusion Curriculum Chapter 1: Introduction to Gamma Globulin a Definition a Indications a Products Chapter 2: Administration a  more...

Inotropic Therapy for the Treatment of Chronic Congestive Heart Failure ...tify at least three indications for inotropic therapy 2. Demonstrate understanding of inotropic medication administration by recognizing the steps involved in medication preparation and infusion 3. Recognize at least three potential complications of inotropic therapy 4. State at least three inotropic monitoring measurements Curriculum Chapter 1: Heart Failure a Scope of Problem  more...