Online Demonstrate eLearning - Training Resources
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From Online Training Directory
Team Management - Enabling Teams
...am, how to provide adequate time to perform and meet, and demonstrate faith in the members capacity to achieve. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner.
Team Management - Enabling Teams In this course you will learn to build a supportive and enabling
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Learn MS Access 2000 online with eBooks!


...demonstrate how to build typical business documents, spreadsheets, slides and databases.
The Series has trained over 650,000 students throughout North American universities, colleges, and business schools where it is distributed by McGraw-Hill; the largest, most reputable book publisher in the world. The product you are about to purchase is the same high quality software training system proven
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How to Ask The Right Questions To Maximize Influence And Minimize Objections



...ecognize objections and allow them to be a way for you to demonstrate how what you have to offer can reduce or relieve the concern. Without questions you may be talking to a general audience and minimize your ability to make a sale. Know the variety of questions at your commandand put them into use. It?s a delicate balance of getting the client to be specific, when we may be purposefully vague
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The Travel Agent s Approach to Booking Cruises


This course is designed to demonstrate how knowledge of the cruise industry can translate into more effective package salesmanship. A book fee of $65 is required to be paid in addition to tuition if this course is sold by itself. If this course part of the 5 course Travel Careers Training Program, there will be a $5 discount on the book.
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Search Engine Competency Assessment-Level 1 (SECA Basic Certification)
...eory and best practices. By passing SECA Level 1 you will demonstrate a reliable and validated measure of overall Search Engine Optimization performance, knowledge and skill sets. A successful passing grade entitles you to apply and receive a SECA Certificate from an Accredited State University.
Search Engine Optimization is an ever changing, complex practice, which requires practitioners to
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Phlebotomy Technician Career Training
...n collection. Upon completion, students should be able to demonstrate competence in the theoretical comprehension of phlebotomy techniques. This course will cover the classroom portion only. Labs and externships are not part of the online program. For more details contact the Continuing Education program.
Phlebotomy Technician Career Training This comprehensive course provides instruction in
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Listening Skills for the Workplace
...eneral business studies conducted over the past few years demonstrate that listening-centered communication improves results. The studies demonstrate that: Schools devote too little direct instruction in to listening as part of their language arts curricula even though it is a basic skill required of all employees in the workplace. (U.S. Dept. of Labor, What Work Requires of Schools (1991)
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Ethics and Compliance Basics
...s necessary to encourage good behavior, set expectations, demonstrate the company's commitment and inform members of laws that are not common knowledge. Integrity and scruples not only keep us out of court and out of prison, but they are good for business. One study found that companies making "an explicit commitment to doing business ethically" have produced profit/turnover ratios at 18%
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Customer Astonishment: The Commitment to World-Class Customer Care
... best solutions. Your customers expect leadership. As you demonstrate such a commitment, a true spirit of partnership will develop. Brand loyalty will be the result. This course is an overview of the key insights to be found in Darby Checketts new book, Customer Astonishment: 10 Secrets to World-Class Customer Care. User is given 1 year access to this course.
Customer Astonishment: The
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Better Public Speaking- A Low Stress Approach


...rable to 3-credit, 8- week courses costing $700.
Surveys demonstrate that a majority of people would rather face the issue of death than speaking in public! Other surveys in business management note that 80% of all business communication is verbal. We are then, judged to a great extent on how we say what we say. We hold the power to interest, to inspire, to lead if we present ourselves
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AS9100 Aerospace Standard General Employee Training
...andard globally. AS9100 requires an organization?s QMS to demonstrate its ability to consistently provide product that meets customer and applicable regulatory requirements. Customer satisfaction is increased through the application of the system and using a process approach for continual improvement of the system, much like ISO 9000. After you place your order, you will receive a user name,
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Application Programming using Visual Basic 6.0 (Beginner/Intermediate/Advanced)


...ral applications using Visual Basic 6.0, this course will demonstrate the versatility of VB to help facilitate most projects related to Windows development, as well as, to help in personal programming endeavors. In the course, focus will be geared on learning proper development of friendly GUI screens, programming techniques, optimization techniques, and some graphics programming (algorithms,
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Search Engine Competency Assessment-Level 1 (SECA Basic Certification)


SECA Basic Certification covers skills built on a framework of current Search Engine Optimization theory and best practices. By passing SECA Level 1 you will demonstrate a reliable and validated measure of overall Search Engine Optimization performance, knowledge and skill sets. A successful passing grade entitles you to apply and receive a SECA Certificate from an Accredited State University.
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From 123-CBT Computer Based Training
Java Programming with Java SE 6 0 Basic GUI Development in Java
...demonstrate how to build GUI applications using the Swing API
Prerequisites: Knowledge of programming principles and experience in procedural programming or scripting languages, such as Visual Basic, C, or JavaScript; understanding of object-oriented languages, such as C++ or C#, is an advantage.
Target Audience
Programmers with an understanding of procedural programming concepts who
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Java Programming with Java SE 6 0 Basic GUI Development in Java
Java Programming with Java SE 6 0 Java Applets
...demonstrate how to build applets and place them on web pages
Prerequisites: Knowledge of programming principles and experience in procedural programming or scripting languages, such as Visual Basic, C, or JavaScript; understanding of object-oriented languages, such as C++ or C#, is an advantage.
Target Audience
Programmers with an understanding of procedural programming concepts who want
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Java Programming with J2SE 5 Basic GUI Development in Java
To demonstrate how to build GUI applications using the Swing API
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Java Programming with J2SE 5 Java Applets
To demonstrate how to build applets and place them on web pages
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Introduction to Brand Management
...mprised of that makes them so important? This course will demonstrate how each ingredient reacts to the other in order to create a valuable, long-lasting brand. First, you will learn about the responsibilities of a brand manager, from conception of a brand to building, evaluating, and maintaining brand equity. Then, you will be introduced to a brief history of branding and its intended purpose.
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Management Tools and Metrics
...e and measure his performance. This course is intended to demonstrate the management and measurement tools a professional CSS is expected to use when dealing with individual customers and participating in the overall operation of the Support Center. The skills and knowledge required include how to use tools associated with problem, change, knowledge, and security management. This course helps
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Workplace Communication Skills
...tive communication techniques. Similarly, the course will demonstrate how to give constructive criticism on the behavior of others, and how to receive criticism on your own behavior positively. Finally, the course covers the skill of questioning. You will learn how to use questions in a non-threatening way to direct or encourage a conversation, to uncover hidden feelings or motives, and to
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Responding to Clients and Errors in ASP NET
To demonstrate how to create a Web Form using Visual C#
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Controls in ASP NET Web Forms
To demonstrate how to add configured controls to ASP.NET Web Forms
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Data Access with ASP NET
To demonstrate how to use data binding and file management with Web Forms
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Supporting User Assistance and Accessibility
To demonstrate how to enable a Web Form to support user assistance and accessibility features
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Building Web Services and Web Service Clients with Microsoft NET
To demonstrate how to build a web service and web service clients in .NET
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Windows 2000 Professional Getting Started
To introduce Windows 2000 Professional and demonstrate basic end-user tasks such as logging on, exploring, installing applications, and customization
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Managing Resources File Systems Disks and Web Services in Windows 2000
To demonstrate how to manage resources, file systems, disks, and web services in a Windows 2000 network
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Managing Windows 2000 Servers and Client Computers
To demonstrate how to manage Windows 2000 servers and client computers
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Managing Remote Access Solutions in Windows 2000
To demonstrate how to manage remote access solutions in Windows 2000
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Using Visual Studio NET to Deploy a Web-based Application
To explain and demonstrate how to use Visual Studio .NET to create, configure, and deploy a web-based application
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Customizing Controls and Events in C
To demonstrate how to customize controls and add event handling to a C# Windows application
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Input Validation and Error Handling in C
To demonstrate how to validate user input and provide error handling for a C# Windows application
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Windows Services in C
To demonstrate how to build, debug, deploy, and use Windows Services with C#
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Interoperability and Serviced Components in C
To demonstrate how to access unmanaged code from .NET and vice versa, and how to build, deploy, and use serviced components
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Windows 2000 - Administration
To provide an overview of typical Windows 2000 administrative tasks and strategies and to demonstrate how to use a number of administrative tools
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Windows 2000 - Users
To provide an overview of local and domain user accounts and to demonstrate how to create, configure, and manage user accounts and profiles
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Windows 2000 - Groups and Terminal Services
To demonstrate how to plan, configure, and use groups to implement administrative, security, and messaging policies and show how to install and configure Terminal Services to facilitate remote administration and thin-client computing
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Windows 2000 - Hardware Configuration and Optimization
To demonstrate how to install, configure, and troubleshoot hardware on Windows 2000 computers and to monitor and optimize performance
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Windows 2000 - Events
To demonstrate how to configure events in Windows 2000 to manage resource usage and security, to troubleshoot Windows 2000 services and applications, and show how to configure auditing to implement, manage, and troubleshoot Windows 2000 resource usage, network, and security policies
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Windows 2000 - Backup and Recovery
To demonstrate how to perform effective backups and how to recover servers, data, and the Active Directory
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Windows 2000 - Group Policy
To provide an overview of Group Policy and to demonstrate how to configure, manage, and apply Group Policy to users and computers
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Windows 2000 - Storage and Printing
To explain Windows 2000 storage, to demonstrate how to secure files and folders using EFS, and how to configure and manage disks and printing
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Windows 2000 - Active Directory Group Policy
To provide an overview of Group Policy and to demonstrate how to configure, manage, and apply Group Policy to users and computers
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Oracle Database 10g Creating Databases Release 2
To provide an overview of Oracle database and instance architecture and demonstrate how to use the Database Configuration Assistant
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Oracle Database 10g Managing Schema Objects and Data Release 2
To demonstrate how to manage schema objects and data in an Oracle 10g database
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Oracle Database 10g Monitoring and Maintenance Release 2
To demonstrate how to control database performance and configure proactive database maintenance
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Introduction to Oracle and SQL in Oracle Database 10g
To introduce Oracle as a relational database management system (RDBMS) and to demonstrate how to use basic SQL statements
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Displaying Multiple Table Data and Using Set Operators in Oracle Database 10g
To demonstrate how to retrieve data from multiple tables using joins and how to use set operators in Oracle 10g databases
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Group and Datetime Functions in Oracle Database 10g
To demonstrate how to use group and datetime functions in Oracle 10g
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Subqueries and Hierarchical Queries in Oracle Database 10g
To demonstrate how to use subqueries and hierarchical queries in Oracle 10g
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Regular Expressions and User Access in Oracle Database 10g
To demonstrate how to use regular expression support and control user access in Oracle 10g
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Creating and Managing Tables and Constraints in Oracle Database 10g
To demonstrate how to create and manage tables and constraints in Oracle 10g
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Database Objects in Oracle Database 10g
To demonstrate how to create database views, sequences, indexes, and synonyms
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Managing Database Objects in Oracle Database 10g
To demonstrate how to create external tables and to use the data dictionary views in Oracle 10g
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Manipulating Data in Oracle Database 10g
To demonstrate how to modify rows, control database transactions, and manage large data sets and multitable statements
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Selections and Layers in Photoshop CS
To demonstrate the processes and considerations for making selections and working with layers
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Special Effects Layers and Styles in Illustrator CS
To demonstrate how to use special effects, layers, and styles in Illustrator CS
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Moving On with GoLive 5
To guide the learner through the process of using advanced animation and navigation techniques and to demonstrate the use of forms as web-site enhancement features
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Photoshop CS Basics
To demonstrate the essential tasks for using Photoshop and the processes and considerations for working with color in Photoshop
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Advanced ASP NET Topics
To demonstrate how to migrate ASP to ASP.NET, leverage legacy compenents, create and use .NET components, and install and configure ASP.NET servers
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Using Text in Flash MX 2004
To demonstrate how to use text and to give an overview of components and form building in Flash MX 2004
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Animation Sound and Video in Flash MX 2004 Movies
To demonstrate how to create animations, use sound, and embed video in Flash MX 2004
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Moving on with FreeHand 10
To demonstrate the advanced techniques for working with objects, layers, symbols, and styles in FreeHand 10
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Managing Disconnected Data
To demonstrate how to relate tables and DataSets, bind DataSets to a DataGrid, and to modify, view, and select disconnected data
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Customizing Controls and Events in VB NET
To demonstrate how to customize controls and add event handling to a VB.NET Windows application
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Input Validation and Error Handling in VB NET
To demonstrate how to validate user input and error handling for a VB.NET Windows application
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Adding Services and Components in VB NET
To demonstrate how to add services and components in VB.NET
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Oracle Application Server 10g Infrastructure and Middle Tier Installation
To demonstrate how to prepare for, execute, and verify OracleAS Infrastructure and Middle Tier installation
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Oracle Application Server 10g Management Tools and Oracle Internet Directory
To demonstrate how to use OracleAS management tools and manage the Oracle Internet Directory (OID)
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Oracle Application Server 10g General Management and Directives for the HTTP Se
To demonstrate how to perform general management of Oracle HTTP Server (OHS)
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Oracle Application Server 10g OracleAS Web Cache
To demonstrate how to administer and configure OracleAS Web Cache
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Oracle Application Server 10g mod_plsql CGI Scripts and Database Providers
To demonstrate how to configure mod_plsql, CGI-script execution, and database providers in OracleAS
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Oracle Application Server 10g Application Management and Deployment
To demonstrate how to manage and deploy applications in OracleAS
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Oracle Application Server 10g Component Administration in Oracle Internet Direc
To demonstrate how to configure Oracle Internet Directory (OID) components in OracleAS
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Oracle Application Server 10g DAS and SSO
To demonstrate how to manage users and groups with Delegated Administration Service (DAS) and administer the Single Sign-On feature of OracleAS
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Oracle Application Server 10g Component Security with SSL
To demonstrate how to manage wallets and certificates and configure components for SSL in OracleAS
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Oracle Application Server 10g Oracle Certificate Authority Management
To demonstrate how to manage Oracle Certificate Authority (OCA)
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Installing Windows XP Professional
To demonstrate how to install or upgrade to Windows XP Professional
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System Reliability and the Desktop in Windows XP Professional
To demonstrate how to monitor and improve system performance and how to configure desktop settings in Windows XP Professional
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SAP R 3 Release 4 6 Fundamentals
To describe and demonstrate how SAP R/3 Release 4.6 application modules support business activities
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SQL Server 2000 Programming Business Logic
To demonstrate how to implement views, stored procedures, triggers and user-defined functions as means for programming business logic
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SQL Server 2000 Transactions and Distributed Data
To demonstrate how to utilize transactions and distributed data
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Basic GUI Development in Java
To demonstrate how to build GUI applications using the Swing API
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Installing Windows Server 2003
To describe the new features of Windows Server 2003, discuss how to plan for its deployment and installation, and demonstrate the services and administration tasks it supports
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Exchange Server 2003 Recipients User Objects Groups and Address Lists
To demonstrate how to work with recipient policies, users and groups, and contacts and address lists
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Exchange Server 2003 Core Component Management
To demonstrate how to manage public folders and connectivity
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Exchange Server 2003 Computer Management
To demonstrate how to manage, monitor, and troubleshoot Exchange 2003 servers
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Installation of ISA Server 2000
To demonstrate how to install ISA Server on a computer running Microsoft Windows 2000 Server and configure web proxy, firewall, and SecureNAT clients
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Installation of ISA Server 2004
To demonstrate how to install ISA Server 2004 and configure web proxy, firewall, and SecureNAT clients
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ISA Server 2004 Management and Clientele
To demonstrate how to install ISA Server 2004 clients and to secure and maintain ISA Server 2004
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Access Configuration in ISA Server 2004
To demonstrate how to enable access to Internet resources and to configure access to internal resources
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WebSphere 5 0 Installation and Configuration
To demonstrate installation considerations and steps for installing and migrating WebSphere Application Server in standalone and network environments
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Configuring WebSphere 5 0 System Management
To illustrate how administration and system management occur in a WebSphere environment and demonstrate how to use the administration console
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WebSphere 5 0 Services and Resource Components
To demonstrate how to plan and implement WebSphere services and resource components
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Configuring the WebSphere 5 0 Environment
To demonstrate how to configure and manage the WebSphere environment, from setting virtual hosts to implementing clustering
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WebSphere 5 0 Application Assembly and Deployment
To demonstrate assembly and packaging in WebSphere and how to deploy an enterprise application
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Configuring WebSphere 5 0 Resources
To demonstrate how to configure JMS resources, data sources, JavaMail providers, and resource environment providers in WebSphere
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Configuring CSIv2 SAS and SSL in WebSphere 5 0
To demonstrate how to configure CSIv2 authentication, SAS, and SSL in WebSphere
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Command-line Administration in WebSphere 5 0
To demonstrate how to use command-line administration and scripting to manage and configure the WebSphere environment
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Configuring WebSphere 5 0 Session Management and Failover
To demonstrate how to configure WebSphere session management, tuning, security, and failover
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International Finance
Perhaps you have wondered how one can successfully navigate the maze of options and opportunities offered by the international financial markets. Are there ways to maximize profits while effectively minimizing risk when it comes to dealing on the global level? This course will demonstrate why you would want to transform your purely domestic firm into a multinational corporation; how you decide
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Training for Business Results
... training dollars spent. This challenge is forcing you to demonstrate the effectiveness of your company's training investments. While most organizations evaluate participants' reactions to training, they rarely measure the effect of that training on job performance behaviors and organizational objectives. Many companies understand that evaluation and assessments should be linked to
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Managing Group Policy in Windows 2000
To demonstrate how to manage Group Policy in Windows 2000
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Oracle9i Database Admin Manage Security

...ain a named set of resource and password limits. Demonstrate the use of resource limits and how to set them. Manage system and object privileges. Control the administration of privileges in a database. Demonstrate the use of concepts and skills to keep track of the various events occurring in an Oracle9i database. Audience The intended audience for
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Sales Skills Gaining Customer Commitment

...ilding relationships with clients. Demonstrate honesty, authority, reliability, and competence. Ask situation-appropriate questions during the sales process. Follow three guidelines for gathering information. Simulation Overview: In this simulation, you will meet with Marcus
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Sales Skills Effectively Closing a Sale

...erested in buying from Icon. It is your responsibility to demonstrate the benefits of Icon's office furniture by identifying and addressing their key issues. Unit 3: Confirming Commitment (0.5 - 1 hour) Identify signals that a client is or is not ready to buy. Determine why a client is not ready to buy. Respond
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Essentials of Business Law The Legal Environment

...iance program. Learn To Demonstrate an understanding of the classifications of law. Demonstrate an understanding of civil procedures. Demonstrate an understanding of the court system. Classify subject matters under their correct jurisdiction. Demonstrate
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Quality Management The Quality Management Process

...y management to variation in processes, so be prepared to demonstrate your knowledge. Unit 2: The Costs of Quality (0.5 - 1 hour) Identify the relationship between quality and cost. Identify the common categories of the costs of quality. Identify the components of the costs of quality that were popularized by Crosby.
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Managing Business Risk Financing Contingency Planning

Managing Business Risk: Financing and Contingency Planning teaches learners how to identify the dimensions of risk financing and to identify the various categories of risk financing tools. Students will also learn about the major responsibilities of contract management and the importance of developing a business contingency plan. Learn To Identify the categories
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NetWare 5 Advanced Administration - Part 4

...ly administered from the tasks which can be distributed.
Demonstrate the steps to create container administrators.
Demonstrate the steps to create an exclusive container administrator.
Demonstrate the procedure for granting explicit administrative rights to a trustee.
Perform the steps to prevent an organizational role object from inheriting Supervisor rights to a file system.
Perform the
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SQL and PL SQL Basic SELECT

...SQL funcitons, in order to define single-row functions. Demonstrate the use of four character functions; LOWER, UPPER, INITCAP, and LENGH. Demonstrate the use of three number functions; ROUND, TRUNC, and MOD. Demonstrate the use of data functions. Demonstrate the use of data type conversion functions. C ontent Emphasis Skills-Based A udience Application developers,
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International Business Essentials The Global Business Environment

...ing international business in future-oriented cultures. Demonstrate and understanding of foreign exchange rates. Define spot exchange rate. Follow guidelines for conforming to African business practices, protocols, and behavior styles. Demonstrate knowledge of how Asians conduct business. Identify guidelines for practising business successfully in North America. Audience:
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Creativity Innovation Fostering a Ceative Environment

...tive individuals to a company. Demonstrate an understanding of various methods of recruiting creative individuals. Identify the factors to determine the best creative individuals for a company. Practice using the factors that will encourage retention of creative employees. Demonstrate an
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Creativity Innovation Promoting Team Creativity

...olving process. Learn To Demonstrate characteristics of a successful creative team. Identify roles that team members will play. Manage an individual who might hinder creative sessions. Use conflict to foster creativity. Recognize the correct order for the
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CompTIA Linux 2004 Installation

...le to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. When all five courses are taken in the Linux+ series (16260, 16261, 16262, 16263, & 16264), this is an authorized self-study program to help prepare learners for the CompTIA/Linux+
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Financial Statements Financial Statements Analysis

...take when correcting budgeting variances. Your goal is to demonstrate that you have the necessary knowledge and skills to make financial projections. Unit 3: Financial Statement Analysis (1 hour) Identify the purpose of horizontal analysis. Evaluate a company a a s performance using horizontal analysis.
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Financial Statements Analyzing Cash Flows

...ment impacts my company. Demonstrate how different financial instruments impact financial statements. Identify the characteristics of the statement of cash flows. List ways a company's financial statements can impact the value of its stock. Calculate a company a
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Budgeting Creating Analyzing a Budget

...creating a budget. List the various types of budgets. Demonstrate an understanding of different types of budgets. List the steps of the budgeting process. Simulation Overview: In this simulation, you will meet with Maggie Roberts, one of Icon's Budget Accountants, to discuss why businesses design budgets. Maggie has played an integral role in Icon's budget, and she will be asking you
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Interpersonal Communication Telephone Skills

...hrough good telephone skills. Demonstrate behavior callers appreciate. Use screening methods. Distinguish between high and low priority calls. Take accurate messages. Increase your efficiency while on the telephone. Audience This course is for all
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Human Resource Law Fair Labor Standards Act

... as what types of wages and hours are covered by FLSA. To demonstrate your understanding of the subject, your goal is to answer Jessica's questions accurately. Unit 3: FLSA Compliance (1 - 2 hours) Identify the FLSA enforcement agency. Select consequences for FLSA negligence. Select the guidelines to prevent FLSA claims.
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360-Degree Feedback Implementing a 360-Degree Program

...llecting 360-degree feedback. Demonstrate an understanding of how to select raters for 360-degree feedback. Identify the types of information a training program for raters of 360-degree feedback should include. Audience HR employees, managers, and senior managers who want to learn how to implement a 360-degree feedback program.
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360-Degree Feedback Max the Benefits of 360-Degree Feedback

...0-Degree Feedback (0.5 - 1 hour) Demonstrate an understanding of how to increase employee involvement to ensure the success of 360-degree feedback. Identify the guidelines for ensuring that a 360-degree feedback program meets its organizational goals. Demonstrate an understanding of how to ensure that 360-degree feedback
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Leadership Development Motivation

...efits employees and organizations. Demonstrate actions and attitudes that enhance employee motivation. Simulation Overview: Each of the simulations allows you to practice the skills learned in the instructional content. You will enter realistic scenarios in which you will interact with a variety of individuals. By using the
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Leading the Way Learning to Lead

...you'll need to get to work quickly. To do so, you need to demonstrate the characteristics of effective leadership and avoid common leadership pitfalls. Unit 2 : The Follower (0.5 - 1.5 hours) Identify follower attributes that a leader needs to understand. Identify guidelines for preventing communication breakdown. Select
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Strategic Decision Making Advanced Decision Making

... Create a scenario. Demonstrate an understanding of how to use scenario planning to make complex decisions. Sequence the steps for managing a linked decision. Demonstrate an understanding of how to manage linked decisions Simulation Overview: In the simulation at the
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Correcting Performance Problems Disciplining Employees

In Correcting Performance Problems: Disciplining Employees, you will learn guidelines for conducting an effective disciplinary meeting and how to determine whether you have sufficient cause and evidence to discipline an employee. You will also learn how to prepare for disciplinary action and how to determine whether you need a witness present for a disciplinary meeting. In addition, you will learn
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Coaching Communicating with Employees

...g an employee. Learn To Demonstrate clear communication by applying appropriate techniques. Interpret nonverbal communication by analyzing body language. Use the four types of questions effectively while coaching. Follow the steps for conducting face-to-face meetings with
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Business Ethics Ethical Decision Making

... the decision-making process. Demonstrate an understanding of how to make an ethical decision in which all possible solutions violate ethical principles. Identify steps to take when whistleblowing. Audience Managers and employees who want to learn how to make ethical decisions. Deployment Options e-Learning Accreditation
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Business Ethics Managerial Business Ethics

...the workplace. Learn To Demonstrate characteristics of ethical managers. Identify ways to ensure ethicality in the workplace. Follow steps for handling ethical dilemmas brought to you by subordinate employees. Identify causes of unethical behavior.
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Business Ethics Organizational Ethics

...ilities clash. Learn To Demonstrate the principles for highly effective firms. Identify the steps in creating a corporate code of ethics. Identify ways to ensure ethicality in the workplace. Perform an internal ethical audit. Identify steps in forming
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Managing Change Overcoming Change Obstacles

...ng employee commitment to change. Demonstrate your listening skills. Identify guidelines for communicating change effectively. Identify guidelines for controlling the information in the grapevine. Simulation Overview: You will meet with two of Icon a a s District Sales Managers. Your goal will be
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Virtual Team Mgmt Developing Virtual Teams

...ic relations project. Your goal during this meeting is to demonstrate your knowledge of virtual teams, including their characteristics, the five types of virtual teams, and the types of technology virtual teams can use. Unit 2: Overcoming the Barriers to Virtual Teams (0.5 - 1 hour) Identify challenges that virtual teams might experience.
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Administrative Assistant Skills Excelling as an Admin Assistant

...ting a stress management plan. Demonstrate an understanding of how to create a stress management plan. Work effectively with your supervisor. Manage the office when your supervisor is absent. Audience The target audience for this series is administrative assistants, secretaries, office managers, clerks, and
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Organizational Learning Transferring Knowledge within an Org

...ring knowledge through technology. Demonstrate familiarity with the challenges of transferring knowledge through technology. Identify ways to overcome the challenges of transferring knowledge through technology. Simulation Overview: In this simulation, you will meet with Ronald Spear, the Vice President
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Operations Management Fundamentals of Operations Management

.... As a relatively new employee in Operations, you need to demonstrate your knowledge of the different types of operations and the components that go into operations management. Roger will present a series of situations for you to evaluate, and through his questions and your answers, you will solidify your understanding of Icon a a s operations. Unit 2:Analyzing Operation Processes (0.5 - 1
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CompTIA Linux 2004 Management

...le to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols.
Learn To:
Identify components of a Linux directory structure, features of filesystems in Linux and commands for managing different types of files.
Identify characteristics
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CompTIA Linux 2004 Security

...le to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols.
Learn To:
Identify ways in which an Intrusion Detection System (IDS) works, ways to configure Snort, and key aspects of PortSentry.
Identify key security vulnerabilities in
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CompTIA Linux 2004 Security

...le to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols.
Learn To:
Identify ways in which an Intrusion Detection System (IDS) works, ways to configure Snort, and key aspects of PortSentry.
Identify key security vulnerabilities in
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CompTIA Linux 2004 Hardware Documentation

...le to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. When all five courses are taken in the Linux+ series (16260, 16261, 16262, 16263, & 16264), this is an authorized self-study program to help prepare learners for the CompTIA/Linux+
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Telephone Skills Professionalism Through Basic Skills

In Telephone Skills: Professionalism Through Basic Skills you will learn to effectively perform basic telephone skills. You will also learn how to convey a positive, professional image and use technology to increase your efficiency. In addition, you will learn how to organize and supply your workspace to maximize focus. Learn To Portray a positive image. Optimize efficiency through
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Executive Level Leadership Becoming an Executive Leader

...g a personal leadership plan. Demonstrate how a personal leadership plan can affect an organization and an individual employee. Audience The target audience for this series is senior managers, directors, and executives who wish to improve their leadership skills. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits:
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Operations Management Operations Management Tools

Operations Management: Operations Management Tools offers the student options for improving operations management within the organization. The program provides processes for making decisions and solving problems. In addition, the program offers the student examples of maintenance strategies, ways to apply learning curves to operations, and E-commerce options that can enhance operations management.
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From Nursing Unlimited Incorporated
Basic Life Support for Healthcare Providers - Online Renewal Course
Course Overview
Don't have time to take a CPR renewal class? Register for the American Heart Association's online course! Complete the Basic Life Support for Healthcare Providers class at your own pace, in the privacy of your own home. When you pass the online examination, bring your certificate to any of Nursing Unlimited's open enrollment skills evaluations. There you will demonstrate
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From Serebra Learning Corporation
NET Remoting in C
To demonstrate how to create and use specific .NET Remoting services Microsoft C# developers wanting to write enterprise applications with serviced components, Windows Services, or .NET Remoting, or studying for the exam 70-320: Developing XML Web Services and Server Components with Microsoft Visual C# and the Microsoft .NET Framework
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CompTIA Linux 2004 Security
This series covers basic installation, operation, and troubleshooting operating systems on workstations and servers. The learner will be able to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. The audience includes Professionals who want to
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Advanced Customization in Excel 2003
To demonstrate how to customize Excel workbooks and the Excel 2003 application End users seeking proficiency in the use of Microsoft Excel 2003 at an advanced level or seeking to obtain Microsoft Office Specialist (MOS) certification in Microsoft Excel 2003 at Expert level or an equivalent
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Progressing through the Complex Sale
High-value purchases impact across the whole organization. So it's not surprising that these buying decisions are made by those at the top. But getting to these decision-makers isn't easy, which is why selling at an executive level is a more complex operation that requires all the resources of the highly skilled salesperson. This course is directed at supplying those resources. Salespeople who are
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Negotiating to Mutual Benefit
...ce between negotiating and giving money away. This course demonstrates the stages and rules that will gain you a win/win solution, and with it long-term business. If you follow the guidelines set out here, you will be able to handle customer strategies and still close the deal on terms that keep both your company and your customer happy. Salespeople who sell at an executive level and obtain and
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Excellence in Internal Customer Service
In today's fast-changing and highly competitive business climate, offering excellent customer service has never been so important. But what about taking a different approach? Has your organization tried looking inwardly to find the answers to offering great service? Organizations consist of an independent chain of individuals and functional units, each taking inputs from one another and turning
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Identifying Your Customer s Expectations
...ou'll be shown what characteristics customers want to see demonstrated, what external influences generate customers' expectations, and how your company's ability to fulfill expectations at various levels impacts on customer satisfaction. Too often, the service that customers receive is based more on the needs of the company than the wants of the customer. For example, customer interface
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Internal Consulting Skills
What skills do you need to be a successful internal consultant? What skills do you have already, and which should you develop further? This course gives you the opportunity to review your existing abilities and ways of improving your current performance. Internal consulting is not only about your specialist or technical knowledge. It's about your ability to communicate. If you fail to get your
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Management Tools and Metrics
...e and measure his performance. This course is intended to demonstrate the management and measurement tools a professional CSS is expected to use when dealing with individual customers and participating in the overall operation of the Support Center. The skills and knowledge required include how to use tools associated with problem, change, knowledge, and security management. This course helps
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Working with Difficult People Respond to Challenges
Working with Difficult People: Respond to Challenges, is the thirteenth of fourteen courses in this curriculum. After the completion of this course you will be able to demonstrate several techniques to effectively handle minor and periodic personality differences. The Stress Management curriculum presents easily adopted techniques for today's busy professionals to increase productivity by
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Strategies for Facilitating Critical Thinking
Workplaces are not typically associated with reflection or critical self-reflection, ideas that are often considered 'soft' to the bottom-line, results-oriented world of business.... Yet, paradoxically, reflection is becoming more part of the lifeblood of organizations in today's economic environment. Victoria Marsick's words illustrate why businesses can no longer thrive on the unexamined
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Personal Accountability Working for Your Inner Boss
Most employees in business organizations must answer to someone else. From the top of the organization chart to the bottom, nearly every manager and employee must look to a supervisor, a director, or even a customer to establish priorities, assign tasks, set deadlines, and evaluate results. Whoever gives this direction is called the boss. On one level, the boss decides how employees will perform
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Self-empowerment Managing from Within
Have you ever thought that you could be the best boss you've ever had? By developing attitudes and skills that empower you, you can manage from within and become your own best boss. Self-empowerment is the process of taking responsibility for your attitudes, behaviors, and actions at work to maximize your effectiveness. As an empowered employee, you will be driven by ownership, initiative, and
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Developing a Positive Attitude
Oftentimes your success or failure depends not only on the situation you are in, but how you react to that situation. Your reaction to the situations you encounter is significantly influenced by your attitude. Having a positive attitude involves looking for the best in a situation, being realistic about possibilities and consequences, and having the courage to believe that you can succeed. It
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Teamwork and Emotional Intelligence
Elizabeth and Cassandra started with the same company at the same time in similar positions. Both were bright women. Both were at the top of the class at prestigious universities. Both had exceptional technical skills. Yet, after six months in the organization, Elizabeth seemed to be making a bigger impact and enjoying more success. She was friendly with members of her own department and knew many
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Building Relationships to Get Results
You are not the boss. You've been called "peer," "esteemed colleague," "invaluable staff member," and "friend," but no one's even come close to calling you "boss." When you stop to think about it, you realize you have no real authority whatsoever. In fact, you have much more power than you think, even if you are on the bottom rung of the corporate ladder. As Jack London said, "Life is not always a
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Leadership Without Authority
Lily Tomlin said, "I always wondered why somebody doesn't do something about that. Then I realized I was somebody." Tomlin could have been speaking on behalf of many employees in the corporate world who, despite having little authority, take it upon themselves to become leaders nonetheless. Becoming a leader, and getting results, without authority is especially important in today's corporate
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Communicating Successfully Speak Without Talking
This course uses examples to demonstrate how body language can affect the meaning of the message being communicated. Non verbal signals are introduced to improve the participant's managerial communications skills. All levels of professionals who supervise the performance of other staff members.
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Communication Skills for Successful Management
Effective communication is a crucial component of your success as a manager. As a technical professional, you developed various communication skills that helped you to succeed. But, as a manager, you will need additional communication skills to be effective. This course will examine various aspects of successful communication strategies and skills. You will analyze the strategies of nonverbal
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Achieving Success with the help of a Mentor
Perhaps you want to ask an expert in your field or organization to mentor you. Maybe a manager has offered to guide you up the organization ladder. Or perhaps you're participating in an organizationwide mentoring program. Whatever the case, you'll want to make the most of having a mentor in your corner. In "Achieving Success with the Help of a Mentor," you'll learn how a mentor can help you guide
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Coaching for Business
Coaching is a vital component of any business that aims to be a winner in the new economy. However, unless coaches are clear in their own minds exactly what their function is, and why they are performing a coaching role, they may do more harm than good. Therefore, it is important to understand how coaching originated as a business tool, and the ways it impacted traditional managerial attitudes and
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Succession Planning Strategies
You've decided to create a succession plan for your organization, but where do you start? This course explains how to begin the succession planning process. You will discover how to initiate a succession planning process from the conceptualization of the problem to developing an action plan. You will also discover opportunities for customizing the succession plan. Your understanding of succession
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The Personal Approach in Delegation
Have you delegated tasks only to later find out that the task wasn't completed properly or that it wouldn't be completed on time? Perhaps you need to reevaluate your delegation skills. This course will help you work more effectively with employees in a delegation situation. As you progress through "The Personal Approach in Delegation" course in the "Effective Delegation" series, you will discover
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The Mark of a Leader
Do you feel that your people can't get along without you? If you're not available, do your people lack direction and therefore, productivity suffers? If you feel that you've been overmanaging and underleading, this course is for you. There is a strong difference between activities and roles of effective managers and those of successful leaders. You'll discover what some of those key differences
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Communicating a Shared Vision
If you can dream it, you can do it. Walt Disney's words ring as true today as they did many years ago when they were first displayed above the Epcot Center. The importance of a vision cannot be denied. Neither can the importance of communicating that vision to the people responsible for supporting it. Communicating your vision gives purpose and meaning to the work that people do, and pursuing and
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Hiring Considerations
Recruitment is a complex and important activity for a manager. Effective hiring requires effective preparation. The recruitment process must be fair and safe, and there is plenty of legislation to trip up the unwary manager. Getting any part of this wrong is expensive, time consuming, and damaging to the good name of the company. This course will give you a brief overview of the major employment
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Advancing Your Administrative Career
Getting a position as an administrative support professional is a great accomplishment. However, have you considered what your next move should be? This course will show you how to advance on the job by providing you with important information about having a professional image and a successful attitude. You will learn valuable leadership skills and methods for motivating others. You will gain
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International Finance
...it comes to dealing on the global level? This course will demonstrate why you would want to transform your purely domestic firm into a multinational corporation; how you decide which financial products and instruments will allow you to manage your cash flows from international business operations; and, finally, the important steps to take toward managing foreign exchange risk and country risk.
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Introduction to Brand Management
...mprised of that makes them so important? This course will demonstrate how each ingredient reacts to the other in order to create a valuable, long-lasting brand. First, you will learn about the responsibilities of a brand manager, from conception of a brand to building, evaluating, and maintaining brand equity. Then, you will be introduced to a brief history of branding and its intended purpose.
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A Manager s Introduction to Business Law
This course introduces managers to the fundamental concepts of business law. It begins by exposing some prevalent legal misconceptions shared by management and establishes the true role that law plays in society and business. The relationship between business ethics and law is explained and how managers serve as vital role models for demonstrating ethical business practices. This course also
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Employee Sexual Harassment Awareness
Sexual harassment can have a disastrous impact on victims, offenders, and the company in which the offense occurs. Training employees in the essentials of prohibited conduct is an important part of reducing liability and maintaining a professional work environment. This course helps participants identify two types of sexual harassment, and recognize behaviors that may be considered sexually
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Supervisor and Manager Sexual Harassment Awareness
Sexual harassment can have a very negative impact on victims, offenders, and the company in which the offense occurs. There are many forms of prohibited conduct that can create a hostile working environment. Training managers and supervisors about the areas of prohibited conduct is an important part of reducing liability. Company managers have an additional responsibility to both their employees
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Supervisor and Manager Sexual Harassment Awareness Multi-State Edition
...nt complaints. This two-hour course can help your company demonstrate its commitment to a fair, responsible, and healthy organizational environment, free from sexual harassment and intimidation. This course is designed specifically to address sexual harassment training requirements under California and Connecticut law, but is applicable for supervisor and manager training in all states.Under
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Working with Persistent Data in ColdFusion MX
To demonstrate how to use ColdFusion MX to maintain persistent data in web applications Existing ColdFusion 5 users wishing to gain experience in advanced ColdFusion MX development; web and enterprise application developers who have had an introduction to ColdFusion development and wish to learn advanced development techniques
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Getting Started with ColdFusion MX
To introduce and demonstrate the fundamental concepts, tools, and features of ColdFusion MX Web professionals and developers that want to create dynamic web sites using ColdFusion
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Data Retrieval and Manipulation in Macromedia ColdFusion MX
To introduce and demonstrate data retrieval and manipulation in ColdFusion MX Web professionals and developers that want to create dynamic web sites using ColdFusion
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Adding Interactive Objects in Macromedia Fireworks MX
To describe how to work with and create interactive features in Fireworks MX Web designers; graphic designers; home users and end users with an interest in graphic design; Macromedia Dreamweaver MX users and Macromedia Flash MX developers using Macromedia Fireworks MX to create graphics
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Developing an Application Using User-Centered Design
To conduct user research and to design effective user interface and interaction elements This path is targeted primarily at software architects and project managers working on high level design. This path will also target programmers and developers looking to improve their skills in user centered software design.
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Advanced ASP NET Topics
To demonstrate how to migrate ASP to ASP.NET, leverage legacy compenents, create and use .NET components, and install and configure ASP.NET servers Web developers who are familiar with the fundamentals of Microsoft ASP.NET and who wish to broaden their ASP.NET programming abilities, especially those pursuing MCAD or MCSD .NET certification
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Using Visual Studio NET to Deploy a Web-based Application
...demonstrate how to use Visual Studio .NET to create, configure, and deploy a web-based application Application developers with experience in Visual Basic .NET who wish to become familiar with the deployment process in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for Microsoft .NET
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The J2EE Connector Architecture
To introduce the J2EE Connector Architecture and demonstrate how it can be used by J2EE applications Java developers; business analysts, system architects, technical managers, and technology evaluators who are interested in gaining an overview of the J2EE Connector Architecture
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Managing Disconnected Data
To demonstrate how to relate tables and DataSets, bind DataSets to a DataGrid, and to modify, view, and select disconnected data C# programmers and candidates for the Microsoft MCSD and MCAD certification paths
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Windows Services in C
To demonstrate how to build, debug, deploy, and use Windows Services with C# Microsoft C# developers wanting to write enterprise applications with serviced components, Windows Services, or .NET Remoting, or studying for the exam 70-320: Developing XML Web Services and Server Components with Microsoft Visual C# and the Microsoft .NET Framework
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Interoperability and Serviced Components in C
To demonstrate how to access unmanaged code from .NET and vice versa, and how to build, deploy, and use serviced components Microsoft C# developers wanting to write enterprise applications with serviced components, Windows Services, or .NET Remoting, or studying for the exam 70-320: Developing XML Web Services and Server Components with Microsoft Visual C# and the Microsoft .NET Framework
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Building and Using Web Services
To demonstrate how to build and use a .NET web service Developers proficient in C# with a foundation knowledge of ASP.NET who wish to develop a distrubuted architecture based on web services and clients; candidates for the Microsoft exam 70-320
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Building Web Services and Web Service Clients with Microsoft NET
To demonstrate how to build a web service and web service clients in .NET Developers proficient in C# with a foundation knowledge of ASP.NET who wish to develop a distrubuted architecture based on web services and clients; candidates for the Microsoft exam 70-320
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Assemblies and Configuration with C in NET
To describe the role and structure of assemblies, how to build private and shared assemblies, and how to configure Windows and web applications All .NET application developers
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Security with C
To show how to make assemblies secure through code access and role-based security All .NET application developers
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Assemblies and Configuration in NET
To describe the role and structure of assemblies, how to build private and shared assemblies, and how to configure Windows and web applications All .NET application developers
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Security with VB NET
To show how to make assemblies secure through code access and role-based security All .NET application developers
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Customizing Controls and Events in C
To demonstrate how to customize controls and add event handling to a C# Windows application Application developers with some experience in C# who wish to become familiar with developing user services in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for Microsoft .NET credentials
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Input Validation and Error Handling in C
To demonstrate how to validate user input and provide error handling for a C# Windows application Application developers with some experience in C# who wish to become familiar with developing user services in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for Microsoft .NET credentials
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Adding Services and Components in C
To demonstrate how to add services and components in C# Application developers with some experience in C# who wish to become familiar with developing user services in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for Microsoft .NET credentials
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Customizing Controls and Events in VB NET
...demonstrate how to customize controls and add event handling to a VB.NET Windows application Application developers with some experience in Visual Basic .NET who wish to become familiar with developing user services in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for Microsoft .NET
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Input Validation and Error Handling in VB NET
...demonstrate how to validate user input and error handling for a VB.NET Windows application Application developers with some experience in Visual Basic .NET who wish to become familiar with developing user services in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for Microsoft .NET
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Adding Services and Components in VB NET
To demonstrate how to add services and components in VB.NET Application developers with some experience in Visual Basic .NET who wish to become familiar with developing user services in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for Microsoft .NET credentials
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Responding to Clients and Errors in ASP NET
To demonstrate how to create a Web Form using Visual C# Web developers with basic experience using previous versions of Active Server Pages or similar technology, who wish to start working with Microsoft ASP.NET
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Controls in ASP NET Web Forms
To demonstrate how to add configured controls to ASP.NET Web Forms Web developers with basic experience using previous versions of Active Server Pages or similar technology, who wish to start working with Microsoft ASP.NET
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C Programming Overloading
To provide the student with the skills required to use polymorphism and overloading Students with knowledge of structured programming techniques
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Customizing the UNIX User Environment
To demonstrate how to customize the UNIX environment to suit user requirements End users and IT professionals working in a UNIX environment for the first time
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UNIX User and Data Management
To demonstrate the core administrative functions of managing users, data, and software on UNIX systems IT professionals working in a UNIX environment for the first time
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Working with UNIX Files and Directories
To demonstrate common UNIX commands and programs used to perform basic tasks involving files and directories End users and IT professionals working in a UNIX environment for the first time
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Oracle Application Server 10g Infrastructure and Middle Tier Installation
To demonstrate how to prepare for, execute, and verify OracleAS Infrastructure and Middle Tier installation DBAs, developers, and other IT professionals planning to take Oracle Application Server 10g certification examinations; anyone interested in the technical aspects of Oracle Application Server 10g
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Oracle Application Server 10g Management Tools and Oracle Internet Directory
To demonstrate how to use OracleAS management tools and manage the Oracle Internet Directory (OID) DBAs, developers, and other IT professionals planning to take Oracle Application Server 10g certification examinations; anyone interested in the technical aspects of Oracle Application Server 10g
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Oracle Application Server 10g General Management and Directives for the HTTP Server
To demonstrate how to perform general management of Oracle HTTP Server (OHS) DBAs, developers, and other IT professionals planning to take Oracle Application Server 10g certification examinations; anyone interested in the technical aspects of Oracle Application Server 10g
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Oracle Application Server 10g OracleAS Web Cache
To demonstrate how to administer and configure OracleAS Web Cache DBAs, developers, and other IT professionals planning to take Oracle Application Server 10g certification examinations; anyone interested in the technical aspects of Oracle Application Server 10g
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Oracle Application Server 10g OracleAS Portal
To demonstrate how to manage OracleAS Portal DBAs, developers, and other IT professionals planning to take Oracle Application Server 10g certification examinations; anyone interested in the technical aspects of Oracle Application Server 10g
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Oracle Application Server 10g mod_plsql CGI Scripts and Database Providers
To demonstrate how to configure mod_plsql, CGI-script execution, and database providers in OracleAS DBAs, developers, and other IT professionals planning to take Oracle Application Server 10g certification examinations; anyone interested in the technical aspects of Oracle Application Server 10g
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Oracle Application Server 10g Application Management and Deployment
To demonstrate how to manage and deploy applications in OracleAS DBAs, developers, and other IT professionals planning to take Oracle Application Server 10g certification examinations; anyone interested in the technical aspects of Oracle Application Server 10g
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Oracle Application Server 10g Component Administration in Oracle Internet Directory
To demonstrate how to configure Oracle Internet Directory (OID) components in OracleAS DBAs, developers, and other IT professionals planning to take Oracle Application Server 10g certification examinations; anyone interested in the technical aspects of Oracle Application Server 10g
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Oracle Application Server 10g DAS and SSO
To demonstrate how to manage users and groups with Delegated Administration Service (DAS) and administer the Single Sign-On feature of OracleAS DBAs, developers, and other IT professionals planning to take Oracle Application Server 10g certification examinations; anyone interested in the technical aspects of Oracle Application Server 10g
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Oracle Application Server 10g Component Security with SSL
To demonstrate how to manage wallets and certificates and configure components for SSL in OracleAS DBAs, developers, and other IT professionals planning to take Oracle Application Server 10g certification examinations; anyone interested in the technical aspects of Oracle Application Server 10g
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Oracle Application Server 10g Oracle Certificate Authority Management
To demonstrate how to manage Oracle Certificate Authority (OCA) DBAs, developers, and other IT professionals planning to take Oracle Application Server 10g certification examinations; anyone interested in the technical aspects of Oracle Application Server 10g
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System Reliability and the Desktop in Windows XP Professional
To demonstrate how to monitor and improve system performance and how to configure desktop settings in Windows XP Professional Students preparing for the Microsoft Exam 70-270; Installing, configuring and administering Microsoft Windows XP Professional
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Installing Windows XP Professional
To demonstrate how to install or upgrade to Windows XP Professional Students preparing for the Microsoft Exam 70-270
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Win2000 Professional Administering Resources
...nverting one file system to another. The course will also demonstrate the process of configuring and managing file compression, as well as describe issues related to securing files and folders, sharing folders, and assigning permissions. Furthermore, the course deals with printing to a local, network, and Internet printer, as well as with the printer permissions for accessing print resources
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Windows 2000 Professional Getting Started
To introduce Windows 2000 Professional and demonstrate basic end-user tasks such as logging on, exploring, installing applications, and customization Students preparing for Microsoft exam 70-221; first-time computer users; first-time users of Windows operating systems; students with a basic knowledge of other Windows products seeking an introduction to Windows 2000
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Exchange Server 2003 Recipients User Objects Groups and Address Lists
To demonstrate how to work with recipient policies, users and groups, and contacts and address lists Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Exchange Server 2003; learners preparing for MCSA certification exams
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Exchange Server 2003 Core Component Management
To demonstrate how to manage public folders and connectivity Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Exchange Server 2003; learners preparing for MCSA certification exams
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Exchange Server 2003 Computer Management
To demonstrate how to manage, monitor, and troubleshoot Exchange 2003 servers Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Exchange Server 2003; learners preparing for MCSA certification exams
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Installation of ISA Server 2000
To demonstrate how to install ISA Server on a computer running Microsoft Windows 2000 Server and configure web proxy, firewall, and SecureNAT clients IT Professionals including web administrators, network administrators, and security administrators but not network architects
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Small Business Server 2000
To provide an overview of Microsoft Small Business Server (SBS) 2000 and its main features, such as its management consoles and monitoring tools, and to show how Microsoft Exchange 2000, ISA Server 2000, and Microsoft SQL Server 2000 integrate with SBS 2000 Network administrators for companies of up to 50 users; IT solutions companies that wish to deploy SBS 2000
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Microsoft Small Business Server 2000 Features
To introduce students to the communication and advanced features of Microsoft Small Business Server 2000 Technical personnel at IT solution companies who wish to deploy Microsoft Small Business Server 2000 to small businesses and network administrators of small businesses
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Microsoft SMS 2003 Managing Software Updates
To demonstrate how to manage software updates Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Systems Management Server 2003
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Installation of ISA Server 2004
...demonstrate how to install ISA Server 2004 and configure web proxy, firewall, and SecureNAT clients IT professionals responsible for implementing network and perimeter security measures, including Internet firewalls, application layer filters, and screened networks; IT professionals responsible for implementing caching servers and additional mechanisms to protect public-facing Web servers; IT
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ISA Server 2004 Management and Clientele
...demonstrate how to install ISA Server 2004 clients and to secure and maintain ISA Server 2004 IT professionals responsible for implementing network and perimeter security measures, including Internet firewalls, application layer filters, and screened networks; IT professionals responsible for implementing caching servers and additional mechanisms to protect public-facing Web servers; IT
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Access Configuration in ISA Server 2004
...demonstrate how to enable access to Internet resources and to configure access to internal resources IT professionals responsible for implementing network and perimeter security measures, including Internet firewalls, application layer filters, and screened networks; IT professionals responsible for implementing caching servers and additional mechanisms to protect public-facing Web servers; IT
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The Linux Operating System
This course covers the origin and history of the Linux operating system and its relation with other Unix family systems. It examines various ""distributions"" of Linux , its value as a reliable business solution, and its various components, and it addresses issues surrounding its use, administration, and development. The course highlights those aspects that make Linux an innovative operating
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Command-line Administration in WebSphere 5 0
...demonstrate how to use command-line administration and scripting to manage and configure the WebSphere environment Those wishing to qualify as an IBM Certified System Administrator for WebSphere Application Server 5.0; this Certified System Administrator is expected to perform the installation, configuration, and day-to-day tasks associated with ensuring the smooth and efficient operation of a
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Installing Configuring and Optimizing Computers
To demonstrate how to install and configure peripheral devices, and optimize and upgrade a computer Anyone wanting to become a hardware support technician
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Operating System Technologies Configuration
To demonstrate the configuration of Windows operating system technologies Technical support personnel
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System Resources and Installing and Configuring IDE and SCSI Devices
To demonstrate how to assign system resources and install and configure IDE and SCSI devices Anyone wanting to become a hardware support technician
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Identifying Adding and Removing System Components
To present system modules and their characteristics and demonstrate how to add and remove field replaceable units (FRUs) from desktops and portables Anyone wanting to become a hardware support technician
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CompTIA Linux 2004 Configuration
This series covers basic installation, operation, and troubleshooting operating systems on workstations and servers. The learner will be able to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. The audience includes Professionals who want to
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CompTIA Linux 2004 Documentation Hardware
...le to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. When all five courses are taken in the Linux series (16260, 16261, 16262, 16263, & 16264), this is an authorized self-study program to help prepare learners for the CompTIA? Linux
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Basic Networking
To introduce and demonstrate basic networking concepts and hardware considerations Anyone wanting to become a hardware support technician
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OS 390 MVS ESA Fundamentals of VSAM Part II
This course explains how VSAM adds and deletes records to and from a KSDS. It describes how VSAM manages the space within the data components of the KSDS when it performs additions or deletions. Also covered is the organization and function of an alternate index, how and when an alternate index can be used, and how an alternate index relates to an existing ESDS or KSDS. It describes the role that
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Getting Started with Wireless Home Networking
To explain network concepts and components and to demonstrate the installation and configuration of a wireless local area network adapter, wireless mini PCI card, and wireless base station End users; anyone interested in setting up a wireless home network
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Getting Started with Wireless Networking
To explain network concepts and components and to demonstrate the installation and configuration of a wireless PC card, wireless mini PCI card, and access point End users; anyone interested in setting up a wireless network for a home or small business
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TCP IP Applications
This WestNet e-Learning module introduces the protocols and applications built upon the TCP/IP components, which logically form the Open Systems Interconnection (OSI) model Application Layer.
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