Online Demonstrate How eLearning

Installing Windows Server 2003 Installing Windows Server 2003 Microsoft To describe the new features of Windows Server 2003, discuss how to plan for its deployment and installation, and demonstrate the services and administration tasks it supports  more...

SAP R 3 Release 4 6 Fundamentals SAP R/3 Release 4.6 Fundamentals SAP To describe and demonstrate how SAP R/3 Release 4.6 application modules support business activities  more...

Oracle Application Server 10g Infrastructure and Middle Tier Installation Oracle Application Server 10g: Infrastructure and Middle Tier Installation Oracle To demonstrate how to prepare for, execute, and verify OracleAS Infrastructure and Middle Tier installation  more...

Oracle Application Server 10g Management Tools and Oracle Internet Directory Oracle Application Server 10g: Management Tools and Oracle Internet Directory Oracle To demonstrate how to use OracleAS management tools and manage the Oracle Internet Directory (OID)  more...

Oracle Application Server 10g General Management and Directives for the HTTP Se Oracle Application Server 10g: General Management and Directives for the HTTP Se Oracle To demonstrate how to perform general management of Oracle HTTP Server (OHS)  more...

Oracle Application Server 10g OracleAS Web Cache Oracle Application Server 10g: OracleAS Web Cache Oracle To demonstrate how to administer and configure OracleAS Web Cache  more...

Oracle Application Server 10g OracleAS Portal Oracle Application Server 10g: OracleAS Portal Oracle To demonstrate how to manage OracleAS Portal  more...

Oracle Application Server 10g mod_pl sql CGI Scripts and Database Providers Oracle Application Server 10g: mod_pl sql, CGI Scripts, and Database Providers Oracle To demonstrate how to configure mod_plsql, CGI-script execution, and database providers in OracleAS  more...

Oracle Application Server 10g Application Management and Deployment Oracle Application Server 10g: Application Management and Deployment Oracle To demonstrate how to manage and deploy applications in OracleAS  more...

Oracle Application Server 10g Component Administration in Oracle Internet Direc Oracle Application Server 10g: Component Administration in Oracle Internet Direc Oracle To demonstrate how to configure Oracle Internet Directory (OID) components in OracleAS  more...

Oracle Application Server 10g DAS and SSO Oracle Application Server 10g: DAS and SSO Oracle To demonstrate how to manage users and groups with Delegated Administration Service (DAS) and administer the Single Sign-On feature of OracleAS  more...

Oracle Application Server 10g Component Security with SSL Oracle Application Server 10g: Component Security with SSL Oracle To demonstrate how to manage wallets and certificates and configure components for SSL in OracleAS  more...

Oracle Application Server 10g Oracle Certificate Authority Management Oracle Application Server 10g: Oracle Certificate Authority Management Oracle To demonstrate how to manage Oracle Certificate Authority (OCA)  more...

Installing Windows XP Professional Installing Windows XP Professional Microsoft To demonstrate how to install or upgrade to Windows XP Professional  more...

System Reliability and the Desktop in Windows XP Professional System Reliability and the Desktop in Windows XP Professional Microsoft To demonstrate how to monitor and improve system performance and how to configure desktop settings in Windows XP Professional  more...

Introduction to Oracle and SQL in Oracle Database 10g Introduction to Oracle and SQL in Oracle Database 10g Oracle To introduce Oracle as a relational database management system (RDBMS) and to demonstrate how to use basic SQL statements  more...

Displaying Multiple Table Data and Using Set Operators in Oracle Database 10g Displaying Multiple Table Data and Using Set Operators in Oracle Database 10g Oracle To demonstrate how to retrieve data from multiple tables using joins and how to use set operators in Oracle 10g databases  more...

Group and Datetime Functions in Oracle Database 10g Group and Datetime Functions in Oracle Database 10g Oracle To demonstrate how to use group and datetime functions in Oracle 10g  more...

Subqueries and Hierarchical Queries in Oracle Database 10g Subqueries and Hierarchical Queries in Oracle Database 10g Oracle To demonstrate how to use subqueries and hierarchical queries in Oracle 10g  more...

Regular Expressions and User Access in Oracle Database 10g Regular Expressions and User Access in Oracle Database 10g Oracle To demonstrate how to use regular expression support and control user access in Oracle 10g  more...

Creating and Managing Tables and Constraints in Oracle Database 10g Creating and Managing Tables and Constraints in Oracle Database 10g Oracle To demonstrate how to create and manage tables and constraints in Oracle 10g  more...

Database Objects in Oracle Database 10g Database Objects in Oracle Database 10g Oracle To demonstrate how to create database views, sequences, indexes, and synonyms  more...

Managing Database Objects in Oracle Database 10g Managing Database Objects in Oracle Database 10g Oracle To demonstrate how to create external tables and to use the data dictionary views in Oracle 10g  more...

Manipulating Data in Oracle Database 10g Manipulating Data in Oracle Database 10g Oracle To demonstrate how to modify rows, control database transactions, and manage large data sets and multitable statements  more...

Oracle Database 10g Creating Databases Oracle Database 10g: Creating Databases Oracle To provide an overview of Oracle database and instance architecture and demonstrate how to use the Database Configuration Assistant  more...

Oracle Database 10g Managing Schema Objects and Data Oracle Database 10g: Managing Schema Objects and Data Oracle To demonstrate how to manage schema objects and data in an Oracle 10g database  more...

Oracle Database 10g Monitoring and Maintenance Oracle Database 10g: Monitoring and Maintenance Oracle To demonstrate how to control database performance and configure proactive database maintenance  more...

Interpersonal Communication Listening Essentials Interpersonal Communication: Listening Essentials Sir Winston Churchill said 'Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen.' Effective listening takes more than just courage; it also takes constant learning and practice. To prepare for effective listening, you need to identify and overcome the barriers that stand in the way of effective  more...

Formatting and Printing Files in Office 2003 Formatting and Printing Files in Office 2003 Microsoft To demonstrate how to format and add graphics to Office 2003 files  more...

Support Center Tools Technologies and Metrics Support Center Tools, Technologies and Metrics Customers contacting Support Centers expect the same level of professionalism each time they interact with a Customer Service Representative (CSR). To ensure this consistently high level of service, the CSR can draw an array of management tools and processes that both guide and measure his performance. This course is intended to demonstrate the  more...

Java Programming with J2SE 5 Basic GUI Development in Java Java Programming with J2SE 5: Basic GUI Development in Java Sun To demonstrate how to build GUI applications using the Swing API  more...

Java Programming with J2SE 5 Java Applets Java Programming with J2SE 5: Java Applets Sun To demonstrate how to build applets and place them on web pages  more...

Java Programming with Java SE 6 0 Java Applets Java Programming with Java SE 6.0: Java Applets Sun To demonstrate how to build applets and place them on web pages  more...

Java Programming with Java SE 6 0 Basic GUI Development in Java Java Programming with Java SE 6.0: Basic GUI Development in Java Sun To demonstrate how to build GUI applications using the Swing API  more...

Customizing the UNIX User Environment Customizing the UNIX User Environment UNIX To demonstrate how to customize the UNIX environment to suit user requirements  more...

Solaris 9 Advanced Installation Solaris 9 Advanced Installation Sun To demonstrate how to use the advanced Solaris installation features  more...

Solaris 9 Naming Services Solaris 9 Naming Services Sun To explain the Solaris naming services and demonstrate how to use them  more...

Managing and Deploying Six Sigma Managing and Deploying Six Sigma "The vision must be followed by the venture. It is not enough just to stare up the steps - we must step up the stairs." Vance Havner, author. However, venturing into Six Sigma is not easy. Deploying Six Sigma is where "the tire hits the road." It requires a lot of hard work and planning. As a Six Sigma Champion, you'll need to plan for and deal with critical  more...

Windows Server 2003 Implementing Managing and Maintaining TCP IP Windows Server 2003: Implementing, Managing, and Maintaining TCP/IP Microsoft To demonstrate how to implement, manage, and maintain TCP/IP  more...

Windows Server 2003 Implementing Managing and Maintaining DHCP Windows Server 2003: Implementing, Managing, and Maintaining DHCP Microsoft To demonstrate how to implement, manage, and maintain DHCP  more...

Windows Server 2003 Implementing Managing and Maintaining Name Resolution Windows Server 2003: Implementing, Managing, and Maintaining Name Resolution Microsoft To demonstrate how to implement, manage, and maintain name resolution  more...

Windows Server 2003 Implementing Managing and Maintaining Network Security Windows Server 2003: Implementing, Managing, and Maintaining Network Security Microsoft To demonstrate how to implement, manage, and maintain network security and Software Update Services (SUS)  more...

Windows Server 2003 Implementing Managing and Maintaining Remote Access Windows Server 2003: Implementing, Managing, and Maintaining Remote Access Microsoft To demonstrate how to implement, manage, and maintain remote access  more...

Windows Server 2003 Implementing Managing and Maintaining Routing Windows Server 2003: Implementing, Managing, and Maintaining Routing Microsoft To demonstrate how to implement, manage, and maintain routing  more...

Windows Server 2003 Maintaining a Network Infrastructure Windows Server 2003: Maintaining a Network Infrastructure Microsoft To demonstrate how to maintain a network infrastructure  more...

IT Project Management Essentials Testing Deliverables Closing IT Projects IT Project Management Essentials: Testing Deliverables & Closing IT Projects Because it's a significant point in an IT project, the closing phase has its own set of processes and activities. When a project manager carries out those activities and processes, he or she can demonstrate that the project goal has been met and provide the team with a sense of accomplishment. In addition, carrying  more...

The Voice of Leadership Inspirational Leadership The Voice of Leadership: Inspirational Leadership In order to develop your leadership qualities, you need to accomplish certain tasks and activate your inner greatness. When you strive for inspirational leadership, you demonstrate credibility and create a community with a shared vision. People are inspired when they trust their leaders and can move toward common goals. Inspiring leaders  more...

Using Business Etiquette to Build Professional Relationships Using Business Etiquette to Build Professional Relationships Business etiquette is a fundamental element for building positive professional relationships. Whether it's interacting with colleagues, connecting with clients, or speaking to superiors, understanding the unspoken rules of business etiquette will help establish rapport and build trust. When you show that you recognize the nuances  more...

Support Center Tools Technologies Metrics Support Center Tools, Technologies & Metrics HDI HDI Customer Service Representative Customer Service Representative Certification Library Customers contacting Support Centers expect the same level of professionalism each time they interact with a Customer Service Representative (CSR). To ensure this consistently high level of service, the CSR can draw an array of management tools and  more...

Campus to Corporate Meeting New Expectations Campus to Corporate: Meeting New Expectations Campus life is now behind you, and you are taking the first steps along your career path. The better you can adjust to the new expectations, the smoother and easier these steps will be. This course gives you an understanding of corporate culture so you'll have a better grasp of the new expectations. It also outlines how to manage your time and  more...

A Essentials 2009 Installing Windows Operating Systems Windows 7 Update A Essentials 2009: Installing Windows Operating Systems (Windows 7 Update) CompTIA CompTIA A 2009 220-701 CompTIA A Essentials There have been numerous versions of Windows over the years, and each has added new abilities and components. Each new version of the Windows operating system provides better and more efficient features to improve the user's interaction with the operating system and  more...

Working with text and paragraphs in Word 2003 Working with text and paragraphs in Word 2003 Microsoft To demonstrate how to format text and organize paragraphs in Word  more...

Structuring editing saving and opening documents in Word 2003 Structuring, editing, saving, and opening documents in Word 2003 Microsoft To demonstrate how to structure, edit, save, and open documents in Word  more...

Formatting Data in Excel 2003 Formatting Data in Excel 2003 Microsoft To demonstrate how to format worksheets in Excel 2003  more...

Advanced Customization in Excel 2003 Advanced Customization in Excel 2003 Microsoft To demonstrate how to customize Excel workbooks and the Excel 2003 application  more...

Advanced formatting in Excel 2003 Advanced formatting in Excel 2003 Microsoft To demonstrate how to apply advanced formatting in Excel 2003  more...

Slide Layout and Design in PowerPoint 2003 Slide Layout and Design in PowerPoint 2003 Microsoft To demonstrate how to modify slide layout and design in PowerPoint 2003 presentations  more...

Sending and Receiving Messages in Outlook 2003 Sending and Receiving Messages in Outlook 2003 Microsoft To demonstrate how to send and receive messages in Outlook 2003  more...

Formatting and Managing Messages in Outlook 2003 Formatting and Managing Messages in Outlook 2003 Microsoft To demonstrate how to format and manage messages in Outlook 2003  more...

Scheduling Events Appointments and Meetings in Outlook 2003 Scheduling Events, Appointments, and Meetings in Outlook 2003 Microsoft To demonstrate how events, appointments, and meetings are scheduled in Outlook 2003  more...

Using Task Lists Contact Lists and Notes in Outlook 2003 Using Task Lists, Contact Lists, and Notes in Outlook 2003 Microsoft To demonstrate how to use task lists, contact lists, and notes in Outlook 2003  more...

Customizing E-mail Views Navigation and E-mail Accounts in Outlook 2003 Customizing E-mail, Views, Navigation, and E-mail Accounts in Outlook 2003 Microsoft To demonstrate how to customize e-mail, views, and navigation and configure additional e-mail accounts in Outlook 2003  more...

Tracking Categorizing Searching and Printing in Outlook 2003 Tracking, Categorizing, Searching, and Printing in Outlook 2003 Microsoft To demonstrate how to track, categorize, search, and print items in Outlook 2003  more...

Configuring Rules Alerts and Junk Mail Settings in Outlook 2003 Configuring Rules, Alerts, and Junk Mail Settings in Outlook 2003 Microsoft To demonstrate how to organize, manage, and prioritize data using rules, alerts, and the Junk E-mail Filter in Outlook 2003  more...

Archiving and Storing Data and Using IRM in Outlook 2003 Archiving and Storing Data, and Using IRM in Outlook 2003 Microsoft To demonstrate how to back up and manage data in Personal Folders files, and to use Information Rights Management to control data communication in Outlook 2003  more...

Working in Outlook 2003 from Multiple Locations Working in Outlook 2003 from Multiple Locations Microsoft To demonstrate how to work remotely, work offline, and work in Cached Exchange mode in Outlook 2003  more...

Newsreaders Online Meetings Instant Messaging and Faxing Information in Outlo Newsreaders, Online Meetings, Instant Messaging, and Faxing Information in Outlo Microsoft To demonstrate how to configure and use newsreaders, online meetings, instant messaging, and Internet faxing in Outlook 2003  more...

Customizing Toolbars and Commands and Creating Forms in Outlook 2003 Customizing Toolbars and Commands and Creating Forms in Outlook 2003 Microsoft To demonstrate how to customize toolbars and commands, and to build and manage custom forms in Outlook 2003  more...

Outlook 2003 and Business Contact Manager Outlook 2003 and Business Contact Manager Microsoft To demonstrate how to use Outlook 2003 with Business Contact Manager  more...

Creating Diagrams with Visio 2003 Creating Diagrams with Visio 2003 Microsoft To introduce Visio 2003 and its features and demonstrate how to use it to create diagrams  more...

Developing Diagrams with Visio 2003 Developing Diagrams with Visio 2003 Microsoft To demonstrate how to add and modify text and shapes  more...

Visio 2003 and Other Programs Visio 2003 and Other Programs Microsoft To demonstrate how you can use Visio 2003 with other programs  more...

Working with Text Boxes Text and Tables in Publisher 2003 Working with Text Boxes, Text, and Tables in Publisher 2003 Microsoft To demonstrate how to work with text boxes, text, and tables in Publisher 2003  more...

JavaScript Language Basics JavaScript Language Basics JavaScript is a client-side interpreted scripting language that enables you to enhance static web applications by working in tandem with HTML and Cascading Style Sheet (CSS). This course will introduce the history of JavaScript and outline how it is commonly used to develop dynamic web sites. Moving into the fundamentals of the language, the course will demonstrate  more...

Information Security The Internet Information Security & The Internet To demonstrate how to use the Internet and e-mail securely.  more...

Basic Business Math Averages Equations Basic Business Math: Averages & Equations Basic math skills are practical in any business situation, whether it be calculating average call turnaround times in a call center or using equations to find the stock of inventory and the items that have been sold in a retail store. Because math skills are valuable in so many business situations, refreshing your skills can demonstrate your  more...

Legal Research and Writing This course guides students on how to do legal research and writing. After completing this course, the student is expected to have acquired the basic skills necessary for writing legal documents. The course is designed to give the student exposure to writing briefs, pleadings, (including motions, complaints, answers, appeals, etc.) and even some basic legal correspondence. The Student should  more...

Learn MS Access 2000 online with eBooks! ...demonstrate how to build typical business documents, spreadsheets, slides and databases. The Series has trained over 650,000 students throughout North American universities, colleges, and business schools where it is distributed by McGraw-Hill; the largest, most reputable book publisher in the world. The product you are about to purchase is the same high quality software training system proven  more...

How to Ask The Right Questions To Maximize Influence And Minimize Objections ...ecognize objections and allow them to be a way for you to demonstrate how what you have to offer can reduce or relieve the concern. Without questions you may be talking to a general audience and minimize your ability to make a sale. Know the variety of questions at your commandand put them into use. It?s a delicate balance of getting the client to be specific, when we may be purposefully vague  more...

Better Public Speaking- A Low Stress Approach The course leads you to use proven methods in becoming a more effective verbal communicator. It is comparable to 3-credit, 8- week courses costing $700. Surveys demonstrate that a majority of people would rather face the issue of death than speaking in public! Other surveys in business management note that 80% of all business communication is verbal. We are then, judged to a great extent on how  more...

The Travel Agent s Approach to Booking Cruises This course is designed to demonstrate how knowledge of the cruise industry can translate into more effective package salesmanship. A book fee of $65 is required to be paid in addition to tuition if this course is sold by itself. If this course part of the 5 course Travel Careers Training Program, there will be a $5 discount on the book.  more...

QPRT Suicide Risk Assessment and Training Demonstrate a greater return on investment, develop and maintain formal procedures for increased productivity and consistency, implement methodologies to improve first contact resolution, and manage customer perceptions. Learn to use industry trends to run your organization effectively. This online course is a practical alternative for busy customer support professionals. Managers must master the  more...

AS9100 Aerospace Standard General Employee Training AS9100 is a quality management system (QMS) developed by the International Aerospace Quality Group, or IAQG. Many suppliers to the aerospace industry are required to have AS9100 Registration. This course provides a basic understanding of AS9100: what it is and what it requires from a company. The student has up to 1 year to access the training. However, it must be completed at one sitting, it  more...

Customer Astonishment: The Commitment to World-Class Customer Care Customer loyalty is the crowning achievement in any business. Customer loyalty is absolute leverage on profitability and growth. It means that your success is cumulative from year to year. In today`s business environment, a satisfied customer is no longer enough. We have all entered a new age wherein we must positively astonish our customers by anticipating their needs. To be Customer Need Driven  more...

Team Management - Enabling Teams In this course you will learn to build a supportive and enabling team environment. You will learn how to encourage members to think like a team, how to provide adequate time to perform and meet, and demonstrate faith in the members ™ capacity to achieve. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply  more...

Managing Disconnected Data To demonstrate how to relate tables and DataSets, bind DataSets to a DataGrid, and to modify, view, and select disconnected data  more...

Customizing Controls and Events in VB NET To demonstrate how to customize controls and add event handling to a VB.NET Windows application  more...

Input Validation and Error Handling in VB NET To demonstrate how to validate user input and error handling for a VB.NET Windows application  more...

Adding Services and Components in VB NET To demonstrate how to add services and components in VB.NET  more...

Advanced ASP NET Topics To demonstrate how to migrate ASP to ASP.NET, leverage legacy compenents, create and use .NET components, and install and configure ASP.NET servers  more...

Using Text in Flash MX 2004 To demonstrate how to use text and to give an overview of components and form building in Flash MX 2004  more...

Animation Sound and Video in Flash MX 2004 Movies To demonstrate how to create animations, use sound, and embed video in Flash MX 2004  more...

Working with Code in FrontPage 2003 To demonstrate how to work with code in FrontPage 2003  more...

Working with Web Sites in FrontPage 2003 To demonstrate how to apply themes and styles, and work with shared borders in FrontPage 2003  more...

Special Effects Layers and Styles in Illustrator CS To demonstrate how to use special effects, layers, and styles in Illustrator CS  more...

Using Visual Studio NET to Deploy a Web-based Application To explain and demonstrate how to use Visual Studio .NET to create, configure, and deploy a web-based application  more...

Office 2000 - Advanced Project To explain and demonstrate how to administrate and use advanced features of Project Central  more...

Microsoft Office 2000 - Intermediate Project 2000 To explain and demonstrate how to customize projects and handle multiproject environments using Microsoft Outlook and Project Central  more...

Customizing Controls and Events in C To demonstrate how to customize controls and add event handling to a C# Windows application  more...

Input Validation and Error Handling in C To demonstrate how to validate user input and provide error handling for a C# Windows application  more...

Adding Services and Components in C To demonstrate how to add services and components in C#  more...

Windows Services in C To demonstrate how to build, debug, deploy, and use Windows Services with C#  more...

Interoperability and Serviced Components in C To demonstrate how to access unmanaged code from .NET and vice versa, and how to build, deploy, and use serviced components  more...

NET Remoting in C To demonstrate how to create and use specific .NET Remoting services  more...

Responding to Clients and Errors in ASP NET To demonstrate how to create a Web Form using Visual C#  more...

Controls in ASP NET Web Forms To demonstrate how to add configured controls to ASP.NET Web Forms  more...

Data Access with ASP NET To demonstrate how to use data binding and file management with Web Forms  more...

Supporting User Assistance and Accessibility To demonstrate how to enable a Web Form to support user assistance and accessibility features  more...

Building and Using Web Services To demonstrate how to build and use a .NET web service  more...

Building Web Services and Web Service Clients with Microsoft NET To demonstrate how to build a web service and web service clients in .NET  more...

International Finance Perhaps you have wondered how one can successfully navigate the maze of options and opportunities offered by the international financial markets. Are there ways to maximize profits while effectively minimizing risk when it comes to dealing on the global level? This course will demonstrate why you would want to transform your purely domestic firm into a multinational corporation; how you decide  more...

Configuring WebSphere 5 0 System Management To illustrate how administration and system management occur in a WebSphere environment and demonstrate how to use the administration console  more...

WebSphere 5 0 Services and Resource Components To demonstrate how to plan and implement WebSphere services and resource components  more...

Configuring the WebSphere 5 0 Environment To demonstrate how to configure and manage the WebSphere environment, from setting virtual hosts to implementing clustering  more...

WebSphere 5 0 Application Assembly and Deployment To demonstrate assembly and packaging in WebSphere and how to deploy an enterprise application  more...

Configuring WebSphere 5 0 Resources To demonstrate how to configure JMS resources, data sources, JavaMail providers, and resource environment providers in WebSphere  more...

Configuring CSIv2 SAS and SSL in WebSphere 5 0 To demonstrate how to configure CSIv2 authentication, SAS, and SSL in WebSphere  more...

Command-line Administration in WebSphere 5 0 To demonstrate how to use command-line administration and scripting to manage and configure the WebSphere environment  more...

Configuring WebSphere 5 0 Session Management and Failover To demonstrate how to configure WebSphere session management, tuning, security, and failover  more...

Installation of ISA Server 2004 To demonstrate how to install ISA Server 2004 and configure web proxy, firewall, and SecureNAT clients  more...

ISA Server 2004 Management and Clientele To demonstrate how to install ISA Server 2004 clients and to secure and maintain ISA Server 2004  more...

Access Configuration in ISA Server 2004 To demonstrate how to enable access to Internet resources and to configure access to internal resources  more...

Microsoft SMS 2003 Managing Software Updates To demonstrate how to manage software updates  more...

Exchange Server 2003 Recipients User Objects Groups and Address Lists To demonstrate how to work with recipient policies, users and groups, and contacts and address lists  more...

Exchange Server 2003 Core Component Management To demonstrate how to manage public folders and connectivity  more...

Exchange Server 2003 Computer Management To demonstrate how to manage, monitor, and troubleshoot Exchange 2003 servers  more...

Installation of ISA Server 2000 To demonstrate how to install ISA Server on a computer running Microsoft Windows 2000 Server and configure web proxy, firewall, and SecureNAT clients  more...

Creating Classes in Java To demonstrate how to create and use Java classes  more...

Basic GUI Development in Java To demonstrate how to build GUI applications using the Swing API  more...

Java Applets To demonstrate how to build applets and place them on web pages  more...

Windows 2000 - Administration To provide an overview of typical Windows 2000 administrative tasks and strategies and to demonstrate how to use a number of administrative tools  more...

Windows 2000 - Users To provide an overview of local and domain user accounts and to demonstrate how to create, configure, and manage user accounts and profiles  more...

Windows 2000 - Groups and Terminal Services To demonstrate how to plan, configure, and use groups to implement administrative, security, and messaging policies and show how to install and configure Terminal Services to facilitate remote administration and thin-client computing  more...

Windows 2000 - Hardware Configuration and Optimization To demonstrate how to install, configure, and troubleshoot hardware on Windows 2000 computers and to monitor and optimize performance  more...

Windows 2000 - Events To demonstrate how to configure events in Windows 2000 to manage resource usage and security, to troubleshoot Windows 2000 services and applications, and show how to configure auditing to implement, manage, and troubleshoot Windows 2000 resource usage, network, and security policies  more...

Windows 2000 - Backup and Recovery To demonstrate how to perform effective backups and how to recover servers, data, and the Active Directory  more...

Windows 2000 - Group Policy To provide an overview of Group Policy and to demonstrate how to configure, manage, and apply Group Policy to users and computers  more...

Windows 2000 - Storage and Printing To explain Windows 2000 storage, to demonstrate how to secure files and folders using EFS, and how to configure and manage disks and printing  more...

Windows 2000 - Active Directory Group Policy To provide an overview of Group Policy and to demonstrate how to configure, manage, and apply Group Policy to users and computers  more...

Managing Resources File Systems Disks and Web Services in Windows 2000 To demonstrate how to manage resources, file systems, disks, and web services in a Windows 2000 network  more...

Managing Windows 2000 Servers and Client Computers To demonstrate how to manage Windows 2000 servers and client computers  more...

Managing Group Policy in Windows 2000 To demonstrate how to manage Group Policy in Windows 2000  more...

Managing Remote Access Solutions in Windows 2000 To demonstrate how to manage remote access solutions in Windows 2000  more...

Introduction to Brand Management ...mprised of that makes them so important? This course will demonstrate how each ingredient reacts to the other in order to create a valuable, long-lasting brand. First, you will learn about the responsibilities of a brand manager, from conception of a brand to building, evaluating, and maintaining brand equity. Then, you will be introduced to a brief history of branding and its intended purpose.  more...

Using Text in Flash MX 2004 To demonstrate how to use text and to give an overview of components and form building in Flash MX 2004  more...

Animation Sound and Video in Flash MX 2004 Movies To demonstrate how to create animations, use sound, and embed video in Flash MX 2004  more...

Working with Web Sites in FrontPage 2003 To demonstrate how to apply themes and styles, and work with shared borders in FrontPage 2003  more...

Working with Code in FrontPage 2003 To demonstrate how to work with code in FrontPage 2003  more...

Java Programming with J2SE 5 Java Applets To demonstrate how to build applets and place them on web pages  more...

Java Programming with J2SE 5 Basic GUI Development in Java To demonstrate how to build GUI applications using the Swing API  more...

Java Applets To demonstrate how to build applets and place them on web pages  more...

Basic GUI Development in Java To demonstrate how to build GUI applications using the Swing API  more...

Creating Classes in Java To demonstrate how to create and use Java classes  more...

Animation Sound and Video in Flash MX 2004 Movies To demonstrate how to create animations, use sound, and embed video in Flash MX 2004  more...

Using Text in Flash MX 2004 To demonstrate how to use text and to give an overview of components and form building in Flash MX 2004  more...

Working with Code in FrontPage 2003 To demonstrate how to work with code in FrontPage 2003  more...

Working with Web Sites in FrontPage 2003 To demonstrate how to apply themes and styles, and work with shared borders in FrontPage 2003  more...

Installing Configuring and Optimizing Computers To demonstrate how to install and configure peripheral devices, and optimize and upgrade a computer  more...

System Resources and Installing and Configuring IDE and SCSI Devices To demonstrate how to assign system resources and install and configure IDE and SCSI devices  more...

Identifying Adding and Removing System Components To present system modules and their characteristics and demonstrate how to add and remove field replaceable units (FRUs) from desktops and portables  more...

SQL Server 2000 Programming Business Logic To demonstrate how to implement views, stored procedures, triggers and user-defined functions as means for programming business logic  more...

SQL Server 2000 Transactions and Distributed Data To demonstrate how to utilize transactions and distributed data  more...

Workplace Communication Skills ...tive communication techniques. Similarly, the course will demonstrate how to give constructive criticism on the behavior of others, and how to receive criticism on your own behavior positively. Finally, the course covers the skill of questioning. You will learn how to use questions in a non-threatening way to direct or encourage a conversation, to uncover hidden feelings or motives, and to  more...

Sales Skills Gaining Customer Commitment In Sales Skills: Gaining Customer Commitment, you will learn how to establish credibility and develop relationships with your clients, as well as what questions you should ask clients when determining their needs. You will also learn the three stages of need, how to determine which stage of need a client is in, and how to help clients envision themselves benefiting from your product or service. In  more...

Sales Skills Effectively Closing a Sale In Sales Skills: Effectively Closing a Sale, you will learn how to focus on clients' key issues when speaking to them, why product demonstrations are beneficial, and why it is important to speak with satisfied clients. You will also learn how to recognize buying signals, how to respond to resistance, and what to do if a sales meeting becomes uncomfortable. In addition, you will learn when to close  more...

Essentials of Business Law The Legal Environment Essentials of Business Law: The Legal Environment offers the student an overview of the information needed to identify the functions, classifications, and sources of law. The program identifies the structure of the state and federal court system, as well as trial procedures, jurisdiction issues, and alternative resolution methods. The program also details crimes and torts relating to businesses,  more...

Quality Management The Quality Management Process Quality Management: The Quality Management Process offers the student an overview of the fundamentals of quality management, the costs of quality, and how to achieve quality through customer orientation. The program also outlines how to achieve daily quality management, identify variation in processes, and control costs. Learn To Identify the role of management in  more...

Managing Business Risk Financing Contingency Planning Managing Business Risk: Financing and Contingency Planning teaches learners how to identify the dimensions of risk financing and to identify the various categories of risk financing tools. Students will also learn about the major responsibilities of contract management and the importance of developing a business contingency plan. Learn To Identify the categories  more...

International Business Essentials The Global Business Environment International Business Essentials: The Global Business Environment gives students an overall view of how the global environment operates, how culture affects international business, and helps students become familiar with foreign exchange. The program covers various cultural orientations, teaches students how to apply foreign exchange rate equations, and offers cultural overviews of Africa, Asia,  more...

Oracle9i Database Admin Manage Security Course Overview This course is the last in a five-part series covering the database administration strategies and procedures provided in Oracle9i. In this course you will learn the concepts and methods associated with implementing security and resource consumption in an Oracle9i database. Learn To • Define and maintain the five components of the security domain of a user in a given  more...

Creativity Innovation Fostering a Ceative Environment Creativity and Innovation: Fostering a Creative Environment offers the student information required to recruit and retain creative individuals, perform a creativity audit, and to communicate with creative people. In addition, the program explains creative rhythm and gives suggestions for implementing a creative culture. Learn To Recognize the factors that attract  more...

Creativity Innovation Promoting Team Creativity Creativity and Innovation: Promoting Team Creativity offers the student information required to organize creative teams, conduct effective team sessions, and avoid roadblocks to team creativity. The program covers activities that can be used to increase creativity in a team and describes the creative problem-solving process. Learn To Demonstrate characteristics of  more...

Financial Statements Financial Statements Analysis Financial Statements: Financial Statements Analysis offers the student an overview of financial statements, budgets, and ratio analysis. The program details how to create a balance sheet and income statement, the purpose of these financial statements, the role of budgeting in accounting, how to combat budgeting variances, and the different methods of analyzing financial statements. Learn To  more...

Financial Statements Analyzing Cash Flows ...ment impacts my company. • Demonstrate how different financial instruments impact financial statements. • Identify the characteristics of the statement of cash flows. • List ways a company's financial statements can impact the value of its stock. • Calculate a company a  more...

Budgeting Creating Analyzing a Budget Budgeting: Creating and Analyzing a Budget gives the student an overview of the purpose of budgeting, the types of budgets, and the elements of a successful budget. The program includes a process for creating a budget, ways to analyze and compare budgets, and important guidelines to apply during the budgeting process. Learn To List the five purposes of budgeting. List the various types  more...

Interpersonal Communication Telephone Skills Interpersonal Communication: Telephone Skills will help you develop the skills needed to project a positive image on the telephone, properly address callers, and establish good rapport. You will be provided with opportunities to incorporate positive personal attributes into telephone interactions, employ strategies to control a conversation, and effectively handle situations with difficult  more...

Human Resource Law Fair Labor Standards Act In Human Resource Law: Fair Labor Standards Act, you will learn the provisions of the Fair Labor Standards Act (FLSA), including which employers must comply with the law and which employees could be exempt from FLSA provisions. You will also learn the employee rights protected by FLSA, how the FLSA is enforced, and how employers can prevent employee claims. Learn To  more...

360-Degree Feedback Implementing a 360-Degree Program 360-Degree Feedback Programs: Implementing a 360-Degree Program covers the 360-degree feedback process and explains how to develop a feedback questionnaire, choose a collection method, and select raters for 360-degree feedback. It also covers how to create training programs for providing and receiving feedback, as well as how to analyze 360-degree feedback results, develop an improvement plan, and  more...

360-Degree Feedback Max the Benefits of 360-Degree Feedback 360-Degree Feedback: Maximizing the Benefits of 360-Degree Feedback covers how to enhance the use of 360-degree feedback, address employee performance, and support employee development. It also covers how to reinforce organizational goals in 360-degree feedback and when to provide coaching, mentoring, and leadership development to employees. Learn To Identify the  more...

Leadership Development Motivation In Leadership Development: Motivation, you will develop the skills needed to enhance employee and team motivation. Throughout the simulations, you will be provided with the opportunity to overcome motivation problems and encourage employees who are facing various obstacles Learn To Identify the factors that can lead to low motivation.  more...

Leading the Way Learning to Lead In "Leading the Way: Learning to Lead," you will learn what it means to be a leader, how to relate to your followers, and how different situations can affect leadership. You will learn the traits and abilities that make individuals effective leaders, as well as leadership pitfalls to avoid. In addition, you will learn interpersonal skills that can help you motivate and empower your followers. You  more...

Strategic Decision Making Advanced Decision Making In Strategic Decision Making: Advanced Decision Making, you will learn how to use scenario planning to identify optimal decision outcomes, and how to identify and manage linked decisions. You will also learn how your organization can benefit from employing strategic decision-making techniques. In addition, you will learn how to use decision-making strategies to improve your negotiation skills.  more...

Correcting Performance Problems Disciplining Employees In Correcting Performance Problems: Disciplining Employees, you will learn guidelines for conducting an effective disciplinary meeting and how to determine whether you have sufficient cause and evidence to discipline an employee. You will also learn how to prepare for disciplinary action and how to determine whether you need a witness present for a disciplinary meeting. In addition, you will learn  more...

Coaching Communicating with Employees In Coaching: Communicating with Employees, you will learn how to use appropriate language during a coaching session, recognize factors that can distort your message, and how to interpret your employees' nonverbal communication correctly. You will also learn how to ask the right questions during a coaching session, how to conduct effective face-to-face meetings, and the best approach to take when  more...

Business Ethics Ethical Decision Making In Business Ethics: Ethical Decision Making, you will learn about ethical dilemmas in business and a decision making process for solving them. You will also learn barriers and consequences to consider when making ethical decisions and the process for blowing the whistle when unethical situations arise. Learn To Identify common influences in the decision-making  more...

Business Ethics Managerial Business Ethics In Business Ethics: Managerial Business Ethics, you will learn about common managerial ethical issues, as well as ways to proactively ensure ethicality in the workplace and address subordinates' ethical issues. You will also learn causes of unethical behavior, how to recognize unethical behavior, and how to end unethical behavior in the workplace. Learn To  more...

Managing Change Overcoming Change Obstacles In Managing Change: Overcoming Change Obstacles you will learn about the obstacles you may encounter while implementing change. Specifically, you will learn about resistance, complacency, and crises, three main obstacles to change. Why a commitment to change is important, and how best to communicate during a change, are also covered in this course, as is the importance of change teams and the  more...

Virtual Team Mgmt Developing Virtual Teams In Virtual Team Management: Developing Virtual Teams, you will learn about the nature of virtual teams, including the characteristics and types of virtual teams. You will also learn what needs virtual team members have, as well as the types of technology virtual teams use to communicate. In addition, you will learn how virtual teams can overcome trust and communication barriers, as well as how to  more...

Administrative Assistant Skills Excelling as an Admin Assistant In Administrative Assistant Skills: Excelling as an Administrative Assistant, you will learn how to make office politics a positive tool, build strong business relationships, and manage temporary staff effectively. You will also learn how to create a stress management plan and develop a positive attitude. In addition, you will learn how to work effectively with your supervisor, work well with  more...

Organizational Learning Transferring Knowledge within an Org In Organizational Learning: Transferring Knowledge within an Organization, you will learn to use management tools and identify challenges encountered when using technology for knowledge transfer. You will also learn how to encourage knowledge transfer through employee empowerment and incentives, as well as how to address and overcome transfer reluctance. Learn To  more...

Operations Management Fundamentals of Operations Management Operations Management: Fundamentals of Operations Management offers the student an overview of the components of operations management. The program defines each of the components and introduces the student to the concepts of quality and project management. In addition, the program offers examples of how changing operations affects a company a a s operation processes. Learn To  more...

Telephone Skills Professionalism Through Basic Skills In Telephone Skills: Professionalism Through Basic Skills you will learn to effectively perform basic telephone skills. You will also learn how to convey a positive, professional image and use technology to increase your efficiency. In addition, you will learn how to organize and supply your workspace to maximize focus. Learn To Portray a positive image. Optimize efficiency through  more...

Executive Level Leadership Becoming an Executive Leader ...g a personal leadership plan. Demonstrate how a personal leadership plan can affect an organization and an individual employee. Audience The target audience for this series is senior managers, directors, and executives who wish to improve their leadership skills. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits:  more...

Operations Management Operations Management Tools Operations Management: Operations Management Tools offers the student options for improving operations management within the organization. The program provides processes for making decisions and solving problems. In addition, the program offers the student examples of maintenance strategies, ways to apply learning curves to operations, and E-commerce options that can enhance operations management.  more...

The Importance of Metrics to Six Sigma In today's business climate, achieving and maintaining a competitive edge demands a continuous effort. Companies need to use key performance indicators and metrics that are critical in deploying Six Sigma?? projects in order to determine how well their processes are really doing and what they can do to maintain high quality. This course examines how these performance metrics generate information  more...

CPR for the Healthcare Professional ...ing for all age groups 6. Recognize a choking victim and demonstrate how to relieve a conscious or unconscious victim of choking at any age Curriculum Chapter 1: 2010 Changes a Change in the BLS Sequence a High-quality CPR a Look, Listen, Feel a Additional Changes Chapter 2: BLS/ CPR for Adults a 1 Rescuer a Scene Safety and Assessment a Activate the  more...

Basic Peripheral IV Therapy in Adults Basic Peripheral IV Therapy in Adults; Current Standards of Practice This course has been designed to provide basic conceptual and operational knowledge to nurses and nursing assistive personnel who have had limited exposure to infusion therapy principals and practice. As the science of infusion therapy advances and technology expands, it is imperative that all healthcare clinicians and  more...

The Science of Heat and Moisture Exchangers The Science of Heat and Moisture Exchangers The aging of Americaa ™s population combined with new extended life expectancies is resulting in an unprecedented demand for long-term care. This course is designed for nursing and other departments who have ventilator patients in their every day environment. These ventilator patients may be located in hospital ICUs, Long Term Acute Care  more...