Instructor Led Department Training in United Arab Emirates

Advanced Customer Service Develop objectives and programs to maximize customer satisfaction. Supervise the design, implementation and analysis of customer satisfaction surveys. Conduct customer segmentation exercises and create relevant strategies. Control the service aspect of the department through well chosen KPIs. Use customer complaints as a springboard for service improvement.  more...

Budgeting for Human Resources Workshop Build effective budgets for their HR departments. Identify the link between HR plans and company's budgets and strategies. Differentiate between the various financial terms and concepts related to budgeting. Use their budgets to effectively monitor their HR department performance.  more...

Efficient Finance and Accounting Operations 2012 Best Practices and Update ... can enhance the operations of the finance and accounting department. Acquire internationally implemented best practices in the following areas: accounts payable, billing, budgeting, cash management and treasury, costing, filing, financial statements, general ledger, inventory, payroll, and policies and procedures. Leverage their accounting cycle skills. Use new tools to make their job  more...

Finance for Non-Finance Professionals Explain the functions of financial management and its role in running businesses. Communicate effectively with the finance professionals by using common financial language. Define the four key financial statements: balance sheet, income, cash flows and changes in owners' equity as well as key financial terms used in organizations (e.g. Profit, Margins, Leverage, etc.) Interpret the  more...

Professional Skills for Finance and Accounting Gain knowledge of essential skills to enhance their ability to run the Finance Department. Manage Finance functions in an organized and professional manner. Determine the reporting requirements for the Finance Department. Become skilled at personal organization, staffing and time management. Apply finance policies and procedures to add value and communicate effectively with other  more...

Certified Maintenance Planner Apply the latest concepts and techniques needed for effectively planning, scheduling and controlling maintenance activities. Review the critical operational requirements for successful planning and control of the maintenance work. Apply capital budgeting techniques to evaluate the life cycle costs of equipment. Use the right Key Performance Indicators (KPIs) for the measurement and  more...

Advanced Purchasing and Cost Saving Techniques Define the strategic role of the purchasing department. Perform accurate supplier evaluation. Identify the importance of value analysis to purchasing. Evaluate the performance of the department using proper Key Performance Indicators (KPIs). Improve the efficiency of the purchasing function.  more...

Certified Purchasing Professional Identify the important organizational role of the purchasing department. Use the proper negotiation techniques with suppliers. Evaluate the performance of the department at the macro level. Decide how and when to train the purchasing staff. Decide when to buy or lease based on key purchasing factors.  more...

Materials and Supply Chain Management Define the objectives and functions of materials management (purchasing, stock control, stores and physical distribution) and how they relate to each other. Present and discuss the specifications needed for each of the materials management functions in order to optimize the usage of personnel, facilities and capital. Use the right Key Performance Indicators (KPIs) for the measurement and  more...

The Balanced Scorecard Achieving Performance Excellence Link performance measures to strategic goals and objectives. Use Key Performance Indicators (KPIs) for the measurement and evaluation of performance and productivity at all levels: company, department and individuals. Evaluate the feasibility of using the Balanced Scorecard in their organization. Design and implement the approach of Best-in-Class Benchmarking in their organization.  more...

Fundamentals of Purchasing ...department personnel, buyers, and personnel from other departments who need to understand the buying function. This program is worth 25 NASBA CPE? s. Understand the fundamentals and modern principles of the purchasing function. Learn all the required skills to be an effective buyer. Improve the efficiency of buying goods and services. Select suppliers in a better way. Determine transportation  more...

Certified Purchasing Professional ' This program is designed for Senior buyers, purchasing supervisors, purchasing managers and other material management personnel. This program is worth 25 NASBA CPE?s. Learn the important organizational role of the purchasing department. Acquire the proper negotiation techniques with suppliers. Evaluate the performance of the department at the macro level. Know when and how to train  more...

Evaluating and Rating Suppliers ... Employees, supervisors, and managers from the purchasing department or other departments who are directly or indirectly involved in the management of suppliers. This program is worth 15 NASBA CPE?s. Identify reliable suppliers and evaluate them for eventual selection. Analyze supplier performance using appropriate rating systems. Develop and use an approved supplier list or ?bid  more...

Inventory Planning and Stock Control ' This program is designed for Those involved in inventory materials planning and stock control at the operational and supervisory levels. Also, those working in other functions of materials management purchasing, stores, distribution who need to understand the mechanics of inventory planning and stock control. This program is worth 25 NASBA CPE?s. Plan and control stock successfully and cost  more...

Advanced Purchasing and Cost Saving Techniques ' This program is designed for Senior buyers, purchasing supervisors, purchasing managers and other managers who need to understand purchasing management. This program is worth 25 NASBA CPE?s. Understand the strategic role of the purchasing department. Perform accurate supplier evaluation. Learn the importance of value analysis to purchasing. Evaluate the performance of the department using  more...

Materials Management Development Program ' This program is designed for Those involved in any or all functions of materials management at the operational and supervisory levels. The program is also appropriate for anyone interested to learn more about the role of materials management. This program is worth 50 NASBA CPE?s. Understand the various functions of materials and supply chain management and how they relate to each other.  more...

Certified Purchasing Professional ' This program is designed for Senior buyers, purchasing supervisors, purchasing managers and other material management personnel. This program is worth 25 NASBA CPE?s. Learn the important organizational role of the purchasing department. Acquire the proper negotiation techniques with suppliers. Evaluate the performance of the department at the macro level. Know when and how to train  more...

Successful Fleet and Transport Management ' This program is designed for Those involved in fleet/transportation/distribution activities, both at the operational and supervisory/managerial levels. This program is worth 25 NASBA CPE?s. Apply the procedures and techniques needed for the effective management of a fleet - trucks, cars, buses and material handling equipment. Plan and implement effectively all activities related to fleet  more...

Inventory Planning and Stock Control ' This program is designed for Those involved in inventory materials planning and stock control at the operational and supervisory levels. Also, those working in other functions of materials management purchasing, stores, distribution who need to understand the mechanics of inventory planning and stock control. This program is worth 25 NASBA CPE?s. Plan and control stock successfully and cost  more...

Fundamentals of Purchasing ...department personnel, buyers, and personnel from other departments who need to understand the buying function. This program is worth 25 NASBA CPE?s. Understand the fundamentals and modern principles of the purchasing function. Learn all the required skills to be an effective buyer. Improve the efficiency of buying goods and services. Select suppliers in a better way. Determine  more...

Materials and Supply Chain Management ' This program is designed for Those involved in any or all functions of materials management who are concerned with successfully providing acceptable customer or user service at a minimum cost; also, for anyone who needs to know more about the role of materials management. This program is worth 25 NASBA CPE?s. Define the objectives and functions of materials management (purchasing, stock  more...

The Analysis and Use of Financial Statements A Hands-on Approach ...for Professionals in the field of finance and accounting, department heads, senior management team, financial controllers, finance managers, financial analysts and financial accountants who perform business analysis and provide financial recommendations. This program is worth 25 NASBA CPE?s. Note: This is a hands-on training program using Laptops/Computers. Understand the framework of  more...

Efficient Finance and Accounting Operations ...plement practical tools to enable them to run the finance department more efficiently. This program is worth 25 NASBA CPE?s. Understand the operations of the Finance and Accounting department. Learn internationally implemented best practices in the following areas: Accounts Payables Billing Budgeting Cash Management and Treasury Costing Filling Financial Statements /  more...

Professional Skills for Finance and Accounting ...ed for Financial managers, financial controllers, finance department heads, chief financial officers, accounting managers, senior finance officers, accountants, finance staff and analysts. Prerequisites: none. This program is worth 25 NASBA CPE?s. Gain knowledge of essential skills to enhance their ability to run the Finance Department. Manage finance functions in an organized and  more...

Certified Professional Manager ...Department heads, senior supervisors, managers and others who need to develop/sharpen their managerial skills This program is worth 25 NASBA CPE?s. Know the various management functions and the type of management activity associated with each. Decide when to use coaching and counseling. Define the relationship between attitude and behavior and use it to motivate self and others. Use  more...

Certified Professional Manager ...Department heads, senior supervisors, managers and others who need to develop/sharpen their managerial skills This program is worth 25 NASBA CPE?s. Know the various management functions and the type of management activity associated with each. Decide when to use coaching and counseling. Define the relationship between attitude and behavior and use it to motivate self and others. Use  more...

Efficient Finance and Accounting Operations ...plement practical tools to enable them to run the finance department more efficiently. This program is worth 25 NASBA CPE s.Understand the operations of the Finance and Accounting department.Learn internationally implemented best practices in the following areas:Accounts PayablesBillingBudgetingCash Management and TreasuryCostingFillingFinancial Statements / General  more...

Efficient Finance and Accounting Operations ...plement practical tools to enable them to run the finance department more efficiently. This program is worth 25 NASBA CPE s.Understand the operations of the Finance and Accounting department.Learn internationally implemented best practices in the following areas:Accounts PayablesBillingBudgetingCash Management and TreasuryCostingFillingFinancial Statements / General  more...

Corporate Governance Transparency and Accountability ...icers, finance managers, board members, general managers, department heads, internal auditors and risk managers. Prerequisites: None. This program is worth 25 NASBA CPE s.Demystify the fundamental significance of corporate governance.Understand corporate governance structures and risk management policies.Learn the moral and policy considerations underpinning stakeholders, board of directors,  more...

Essential Skills for Professional Financial Managers Objectives: By the end of the program, participants will be able to: Gain knowledge of essential skills to enhance our ability to run the Finance Department. Manage finance functions in an organized and professional manner. Understand the reporting requirements for the Finance Department. Become skilled at important personal organization, staffing and time management skills. Apply finance  more...

Certified Purchasing Professional Objectives: By the end of the program, participants will be able to: Learn the important organizational role of the purchasing department. Conduct accurate supplier analysis. Evaluate the performance of the department at the macro level. Know when and how to train the purchasing staff. Decide when to buy or lease based on key purchasing factors. Improve the efficiency of buying goods and  more...

Materials & Supply Chain Management Objectives: By the end of the program, participants will be able to: Define the objectives and functions of materials management (purchasing, stock control, stores, and physical distribution) and how they relate to each other. Present and discuss the specifications needed for each of the materials management functions in order to optimize the usage of personnel, facilities and capital. Use the  more...