Online Department Store eLearning
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From Training Partners Plus, Inc
Cashier Service Basics
This course focuses on service behaviors at the point of sale. Basic cashier services skills require balancing interpersonal service skills with adherence to store policies and procedures to ensure a lasting impression on the customer. Note: This course does not cover how to use specific POS systems typically offered by the POS manufacturer.
Includes examples from the following retail sectors:
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Merchandising Basics
Store associates will learn basic merchandising terminology and the basic merchandising activities they will perform inside and outside the store.
Includes examples from the following retail sectors:
Automotive, C-Store, Department Store, Clothing, Electronics, Furniture, Grocery, Hardware, and Sporting Goods
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Greeting Customers


Store associates will learn when and how to greet customers in order to create a positive shopping experience and increase sales opportunities.
Includes examples from the following retail sectors:
Grocery, Clothing, Gift Shop, Hardware, Music, Car Dealership, Florist, Department Store
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From Serebra Learning Corporation
International Communications Simulation
...e, the parent company of two thriving retail chains one a department store, the other a members-only warehouse for bulk goods and specialty products. In your role as DMM, you will oversee the activities of a sizable buying staff and manage purchasing relations with manufacturers and suppliers worldwide. This simulation is based on the SkillSoft series "International Communications" and contains
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