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Visual Studio .NET and ASP.NET Online Training
... features. Visual Studio .NET and ASP.NET Getting Started Describe the evolution of ASP to ASP.NET Explain the platform requirements for ASP.NET Describe ASP.NET programming models Explain what Web forms are and their uses Create an ASP.NET application Describe IIS application roots Explain how HTML and XML work in ASP.NET Visual Studio .NET and ASP.NET Using Server Controls Describe how server
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HTML Lessons in Web Page Design - 10 Week Facilitator Led


...uper, great, good, are there any other words out there to describe your lessons? When I started going through your lessons, I felt I had hit the jackpot. I find your material easy to understand and I know I am learning a little at a time, but learning for sure. I like what you said about learning HTML the right way and I believe your teaching of these HTML lessons is the right way. Thanks John"
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From 123-CBT Computer Based Training
Developing Servlets
To outline the relationship between JavaServer Pages (JSPs) and servlets, to describe how to create servlets, and to explain how they fit into the web tier of the J2EE platform
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Developing Servlets
Developing JSPs
To outline the relationship between JavaServer Pages (JSPs) and servlets, to describe how to create JSPs, and to explain how they fit into the web tier of the J2EE platform
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Developing EJBs
To describe the Enterprise JavaBean (EJB) component model and to explain how to create EJBs
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Persistence and Transactional Issues Affecting EJBs
To describe how to implement container-managed persistence (CMP) for entity beans and to discuss how to use container-managed transactions (CMT) and the Java Transaction API (JTA) to control Enterprise JavaBean (EJB) transactions
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Java Database Connectivity
To describe database connectivity issues in the context of the J2EE platform and to outline how to use the core and extension JDBC APIs
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CORBA and the Java IDL
To introduce CORBA as a language-independent distribution technology specification and to describe how to use the Java IDL to create Java interfaces for CORBA-compliant systems
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Windows Server 2003 Planning the Network Infrastructure
To describe the decisions and considerations for planning a network and Internet connectivity strategy
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The Profession of Selling
...- a developed or acquired ability. These three terms help describe the difference between sales as a profession, and sales as simply a job. "The Profession of Selling" course is designed to present the principles, strategies and skills that - when integrated into your sales career - will help you reach your personal and professional goals. This course will discuss important aspects of being a
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Perspectives on Conflict in the Workplace
...ast view informs the rest of the course, which goes on to describe how a healthy and productive level of conflict can be encouraged in an organization, promoting a win-win philosophy that improves performance. Of course, conflict cannot always be contained at this productive level, and often spills over into becoming destructive. Therefore, learners will also discover how to recognize the signs
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Microsoft Windows 2000 - Active Directory Design Directory Services Infrastruct
To provide an overview of the Active Directory design process and describe the main design considerations when planning network services and security
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Microsoft Windows 2000 - Active Directory Design Directory Services Security
To provide an overview of Active Directory security features and describe the different security management strategies available
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Windows 2000 - Migration Design Restructuring
To describe how to plan the restructuring of a Windows NT 3.5x or NT 4.0 domain to a Windows 2000 domain
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Highly Available Web Infrastructure Solutions in Microsoft Windows 2000
To describe highly available web infrastructure solutions
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Technologies for Highly Available Solutions in a Windows 2000 Environment
To describe the various technologies used for high availability with Microsoft Server products
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Highly Available Network Services and Logical-Network Solutions in Windows 2000
To describe highly available solutions in relation to the Active Directory, DHCP, DNS, WINS, and logical-network solutions
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Highly Available Physical-Network Solutions in a Windows 2000 Environment
To describe highly available solutions in relation to physical-network components
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Configuring and Troubleshooting IIS 5 0 in Windows 2000
To describe how to configure and troubleshoot IIS 5.0 in Windows 2000
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Testing and Instrumenting Web Applications in C
To introduce the concepts of software testing and debugging and to describe how to instrument an application for tracing and debugging in .NET
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Web Application Maintenance in C
To introduce and describe techniques for monitoring web applications using the .NET performance monitoring API, the .NET Windows event log API, and Visual Studio Analyzer
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Performance Reporting and Stakeholder Management
... process and will learn to select examples of measures to describe the project team's progress, select examples of forecasting in performance reporting, and match information that should be provided in performance reporting with examples. They'll identify how the inputs to performance reporting are used, select examples of tools and techniques for performance, gather and compile information in
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Executing Monitoring Controlling and Closing a Project
...roduced to all of the associated processes and be able to describe the processes. The goal of the course is to provide learners with up-to-date knowledge that can either assist in preparing them for the PMI?? Project Management Professional (PMP) certification exam or prepare them to be more effective, hands-on project managers.This course is aligned with "A Guide to the Project Management Body
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Windows 2000 - New Features and Architecture
To explain the positioning of Windows 2000 and describe its architecture, new features, and benefits
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Windows 2000 - Installation
To describe the Windows 2000 installation process, options, and how to upgrade to Windows 2000 from other operating systems
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Manageability Enhancements in Oracle9i
To describe the manageability enhancements of an Oracle9i database
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Scalability and Performance in Oracle9i
To describe the scalability and performance enhancements available in an Oracle9i database
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Subqueries Reporting and User-Access Control in Oracle9i
To describe the use of subqueries, reporting, and user-access control in an Oracle9i database
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Defining and Manipulating Data in Oracle9i
To describe how to define database objects and manipulate the data stored within them in an Oracle9i database
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Performance Tuning Methodology and Tools in Oracle9i
To describe the methods and goals of database tuning and the utilities and tools used to analyze and tune an Oracle9i database
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Tuning Database Structures in Oracle9i
To describe how to tune components of an Oracle9i database
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Tuning Systems and Applications in Oracle9i
To describe how to tune systems and applications in Oracle9i
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SQL Functions in Oracle Database 10g
To describe how to use SQL functions for data retrieval
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Up and Running with Freehand 10
To describe the workflow process in creating an illustration in FreeHand 10
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Assemblies and Configuration in NET
To describe the role and structure of assemblies, how to build private and shared assemblies, and how to configure Windows and web applications
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Assemblies and Configuration with C in NET
To describe the role and structure of assemblies, how to build private and shared assemblies, and how to configure Windows and web applications
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Application Deployment in NET
To describe all available deployment options for packaging and distribution
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DHTML and Cascading Style Sheets
To outline how and when to use basic DHTML and to describe how to use Cascading Style Sheets for positioning and formatting in web pages
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Monitor Windows SharePoint Services 3 0
Describe the problems that may arise in a WSS environment, how to avoid these problems, and how to monitor your servers and track usage and diagnostics, using SharePoint's various performance monitoring and logging tools, such as the Performance Console, Microsoft Operations Manager, SharePoint Central Administration, and the Event Viewer.
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Moving to Visual Basic NET
To outline the language differences between Visual Basic 6.0 and Visual Basic .NET and to describe the new Visual Studio .NET features
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ADO NET Connections and Commands
To introduce ADO.NET and to describe how to make connections to databases and run stored procedures and SQL statements in a connected design
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Building ADO NET DataSets
To describe how to use ADO.NET's disconnected DataSet object model, including DataSets, DataAdapters, DataTables, DataRelations, DataRows, and DataColumns
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ADO NET Connections and Commands
To introduce ADO.NET and to describe how to make connections to databases and run stored procedures and SQL statements in a connected design
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Building ADO NET DataSets
To describe how to use ADO.NET's disconnected DataSet object model, including DataSets, DataAdapters, DataTables, DataRelations, DataRows, and DataColumns
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Testing and Instrumenting VB NET Applications
To introduce the concepts of software testing and debugging and to describe the use of the Debug and Trace programmatic classes in the .NET Framework class library and the Visual Studio .NET and SDK interactive debuggers
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Application Maintenance and Optimization in VB NET
To introduce and describe techniques for monitoring and optimizing Windows applications using the .NET performance monitoring API, the .NET Windows event log API, and Visual Studio Analyzer
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Testing and Instrumenting C Applications
To introduce the concepts of software testing and debugging and to describe the use of the Debug and Trace programmatic classes in the .NET Framework class library and the Visual Studio .NET and SDK interactive debuggers
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Application Maintenance and Optimization in C
To introduce and describe techniques for monitoring and optimizing Windows applications using the .NET performance-monitoring API, the .NET Windows event log API, and Visual Studio Analyzer
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Testing and Instrumenting Web Applications in VB NET
To introduce the concepts of software testing and debugging and to describe how to instrument an application for tracing and debugging in .NET
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Web Application Maintenance in VB NET
To introduce and describe techniques for monitoring web applications using the .NET performance monitoring API, the .NET Windows event log API, and Visual Studio Analyzer
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ASP NET User Interface Considerations
To describe how to create and use dynamic controls, implement styling, and use data binding
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Administer Windows SharePoint Services 3 0
Describe comprehensively how to administer WSS, using a variety of web-based and command-line tools for creating, configuring, backing up and restoring sites.
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Program Life Cycle and Organization
... program life cycles to strategic goals. This course will describe some of the key program management life-cycle considerations, including the key distinctions between program and project life cycles. Also covered in this course are the program management life-cycle phases: preprogram and program setup, establish program management and technical infrastructure, deliver the benefits, and close
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Installing Windows Vista
There are a number of versions of the Windows Vista operating system, each designed for a particular situation. Because the cost of upgrading operating systems can be steep, choosing the right version of an operating system is important. The chosen operating system version must support current needs as well as take into account possible future requirements. Hardware requirements must also be taken
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The Database Design Methodology
To describe and apply the techniques of the database design life cycle to build a relational database
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SAP R 3 Release 4 6 Fundamentals
To describe and demonstrate how SAP R/3 Release 4.6 application modules support business activities
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Using SAP R 3 Release 4 6
To enable the student to work with tasks and to describe some of the updated screens in Release 4.6
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Designing and Implementing Security in SQL Server 2000
To use programming logic to implement security and describe the different levels of security
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The SQL Server 2000 Logical Data Model
To describe SQL Server data entities and their normalization
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An Overview of Database Design
To describe the process of relational database design to model real-world concepts
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Maintaining DB2 UDB Data Consistency
To explain how to choose appropriate isolation levels and to describe how locks are acquired in a DB2 UDB database
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Administering Data Placement in DB2 UDB
To describe the administration and placement of data in a DB2 UDB database
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Installing Configuring and Upgrading SQL Server 2000
To describe how to install, configure, and upgrade SQL Server
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Restoring SQL Server 2000 Databases
To describe the process involved in restoring SQL Server databases
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Object-Oriented Analysis and Design with UML Design and Implementation Issues
To describe the main principles of designing and implementing an object-oriented model
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General Coding Best Practices
To outline the best practices for writing high quality methods, expressions, variables, arrays, loops, and if statements, and to describe recommended practices for writing readable code
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ANSI C Programming Data Representation
To describe how ANSI C programs use memory to store data and how to write portable C programs
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ANSI C Programming Functions
To introduce functions in ANSI C and describe how to write and use them in programs
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ANSI C Programming Expressions
To describe the syntax rules governing expressions and statements in ANSI C and how to to use expressions and statements
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ANSI C Programming Text Processing
To describe how to write ANSI C programs for text, string, and array processing
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ANSI C Programming Processing Records
To describe how to write ANSI C programs for processing aggregate data objects individually, in arrays, and in lists
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ANSI C Programming Pointers
To describe how to write advanced, efficient ANSI C programs using pointers
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ANSI C Programming The Standard Library and Preprocessor
To describe programming file and other I/O operations in ANSI C and how to implement facilities from the standard library
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Design Concepts for Web Sites
To describe, explain, and equip students to use the basic techniques of web site design and development
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Advanced HTML Design Elements
To describe, and equip students to use, advanced HTML elements such as complex tables, frames and framesets, metadata and the META tag, and style sheets
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Installing Windows Server 2003
To describe the new features of Windows Server 2003, discuss how to plan for its deployment and installation, and demonstrate the services and administration tasks it supports
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Windows Server 2003 Administration and Services Support
To describe how to administer the services that Windows Server 2003 supports
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Managing and Monitoring Exchange 2000
To describe ways to manage and monitor messaging connectivity, client connectivity, server growth, and backup and recovery
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Designing Exchange 2000 Functionality
To describe how to design a functioning messaging solution
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Deploying and Troubleshooting Exchange 2000 Server
To describe how to use deployment techniques and how to troubleshoot problems with Exchange 2000 Server
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Access Policies Caching and VPNs in Microsoft ISA Server 2000
To describe the components of access policies, configure caching on ISA Server, and explain the use of VPNs
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Firewalls and Access to Internal Resources with Microsoft ISA Server 2000
To describe securing the ISA server and explain publishing
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Monitoring Reporting and ISA Server Enterprise Edition
To describe the use of ISA Server in an enterprise and develop a strategy for monitoring ISA Server activity
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Maintaining and Securing Data in SharePoint 2003
To describe how to configure and maintain databases and implement security measures in SharePoint Portal Server 2003
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Troubleshooting and Disaster Recovery of SharePoint 2003
To describe troubleshooting and the implementation of a disaster recovery strategy for SharePoint Portal Server 2003
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Managing Portal Sites and Using SharePoint 2003 with Office 2003
To describe how to manage portal sites and use Office 2003 integration features with SharePoint Portal Server 2003
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Active Directory in Exchange 2000 Server
To describe Active Directory and how Exchange 2000 integrates with it
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Installing and Upgrading Exchange 2000 Server
To describe how to install and upgrade Exchange 2000 Server
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Application Implementation
To describe how to set up a Domino 6 server, configure a web site, and configure applications for offline access by web clients
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Microsoft SMS 2003 The Pre-planning Phase
To describe the planning elements that need to be analyzed in preparation for SMS 2003 installation
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Linux Kernel Compilation and System Startup
To describe how to compile the Linux kernel and configure system startup files
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Linux Filesystem Management and File Sharing
To describe techniques for managing the Linux filesystem and configuring file and service sharing
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Linux Networking Configuration
To describe techniques for configuring network clients and DNS services
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Linux Networking Services
To describe how to configure mail and news services and install web servers
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Linux Hardware Configuration and System Maintenance
To outline methods for configuring hardware devices and to describe common system maintenance tasks
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Linux System Customization and Automation
To discuss common scripting languages and to describe methods for automating Linux system tasks
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Linux Troubleshooting
To describe how to troubleshoot local system and networking issues in Linux
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Modeling and Analyzing Processes in Six Sigma
...describe what you are doing as a process, you don't know what you are doing," says W. Edwards Deming, a well-known American quality advocate, statistician, and educator. During the Measure stage of the Six Sigma methodology, you need to identify and map processes and procedures for problem areas identified during the Define stage, and present them to the Six Sigma team for a closer look. As you
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Organizational Culture and Leadership
...describe your company's culture? How is leadership related to culture? In this course, you'll explore the concepts related to organizational culture, and learn how the different cultures relate to leadership. You'll learn about the dynamics of cultural change and how you, as a leader, can influence the direction of your organization's culture. The course ends with strategies for leading in a
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Architecture and Administration Tools in Oracle9i
To describe the Oracle9i database architecture and how to use the database administration tools
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Database and Instance Management in Oracle9i
To describe how to manage an Oracle9i database instance and how to plan and create a database
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Database Structures in Oracle9i
To describe how to use an Oracle9i database data dictionary, the control files, and the redo log files
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Data Storage in Oracle9i
To describe the data storage structures in an Oracle9i database and explain how to manage them
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Tables and Indexes in Oracle9i
To describe how to manage tables and indexes in an Oracle9i database
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Data Integrity in Oracle9i
To describe how to use integrity constraints to enforce business rules on the data in an Oracle 9i database
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Users and Profiles in Oracle9i
To describe how to use manage users, passwords, and resources in an Oracle9i database
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Privileges and Roles in Oracle9i
To describe how to manage privileges and roles in an Oracle9i database
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Globalization and Auditing in Oracle9i
To describe how to manage globalization support in an Oracle9i database and how to audit an Oracle9i database
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Backup and Recovery Overview and Configuration in Oracle9i
To describe backup and recovery operations, the backup components, and how to configure these components in an Oracle9i database
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User-Managed and RMAN Backup and Recovery in Oracle9i
To describe how to perform user-managed and Recovery Manager backup and recovery in an Oracle9i database
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Recovery Manager Maintenance in Oracle9i
To describe how to maintain the Recovery Manager (RMAN) and how to create and maintain the recovery catalog in an Oracle9i database
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Transporting and Loading Data in Oracle9i
To describe how to transport and load data in an Oracle9i database
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HTML 4 Part 1 HTML Fundamentals

... HTML. Create different types of lists. Describe the creation of links to HTML documents on the Web. Identify the code used to add images, sound, and video to a Web page. Identify the code used to integrate a Java applet to a Web page. Identify the benefits of using Virtual Reality and ActiveX controls will be presented. How to create tables
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HTML 4 Part 1 HTML Fundamentals

... HTML. Create different types of lists. Describe the creation of links to HTML documents on the Web. Identify the code used to add images, sound, and video to a Web page. Identify the code used to integrate a Java applet to a Web page. Identify the benefits of using Virtual Reality and ActiveX controls will be presented. How to create tables
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Oracle9i Database Admin Manage Storage Structures

...ck segment information from the data dictionary. Describe the solutions to rollback segment problems. Explain the concepts of automatic management of undo space. Identify the purpose and the features of the various types of temporary segments. Retrieve temporary segment information from the data dictionary. Maintain indexes. Monitor indexes.
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Oracle9i Database Admin Create a Database

...trol files, and online redo log files using OMF. Describe the data dictionary structure, identify the data dictionary categories, and retrieve data dictionary information. Execute catproc.sql and identify the uses of administrative scripts categories. Identify the properties of stored procedures and packages, the benefits of using stored program units, and the
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BizTalk Server 2000 Part 3 Monitoring Orchestration

...Identify ways in which BizTalk Orchestration Designer can describe the business process of an organization. Add a shape to an XLANG schedule drawing. Set a property for an Action shape in an XLANG schedule drawing. Add a rule in an XLANG schedule drawing. Connect two shapes in an XLANG drawing. Identify key features of Implementation shapes and their
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Enterprise Connectivity with J2EE V1 4 EJB Entity Beans

This course will address the core and advanced features of J2EE SDK 1.4: Enterprise Connectivity.
Learn To:
Identify features of EJB (Enterprise JavaBeans) Client view.
Identify the code for declaring and using an EJB reference for accessing an EJB.
Identify features of the ejb-client JAR file.
Identify the type of bean and the reason why it should be used to create a specified
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Enterprise Connectivity with J2EE V1 4 EJB Entity Beans

This course will address the core and advanced features of J2EE SDK 1.4: Enterprise Connectivity.
Learn To:
Identify features of EJB (Enterprise JavaBeans) Client view.
Identify the code for declaring and using an EJB reference for accessing an EJB.
Identify features of the ejb-client JAR file.
Identify the type of bean and the reason why it should be used to create a specified
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Oracle8i Network Administration Net8 Additional Config Troubleshooting

...is series explains in detail the architecture of Net8 and describes the steps in which connections are established between peers. Participants will learn how to implement a basic connection between a client and a server node using various naming methods. Participants will also configure a Names server, a Multithreaded Server and Connection Manager. The different methods used to determine
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TCP IP Internetworking on Windows NT 4 0 Curriculum

...on of this series, you will be able to: define TCP/IP and describe its advantages on Windows NT 4.0; install and configure Microsoft TCP/IP; identify the network and host ID; identify the function of a subnet mask; identify the difference between static and dynamic IP routing; configure a computer running Windows NT 4.0 to function as a dynamic IP router; understand how a dynamic host
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Windows NT Server 4 0 Routing RAS - Part 3

...ient configuration and configure the DHCP Relay Agent.
Describe the RRAS support features for the IPX/SPX networks.
Configure PPTP and RADIUS on a Windows NT server.
C ontent Emphasis
Skills-Based
A udience
This course is intended for system administrators already familiar with routing protocols and routing services. Participants should have taken Networking Essentials
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Windows NT Server 4 0 Routing RAS - Part 3

...ient configuration and configure the DHCP Relay Agent.
Describe the RRAS support features for the IPX/SPX networks.
Configure PPTP and RADIUS on a Windows NT server.
C ontent Emphasis
Skills-Based
A udience
This course is intended for system administrators already familiar with routing protocols and routing services. Participants should have taken Networking Essentials
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Windows NT 4 0 Core Technologies Support - Part 3

...ows NT components that provide networking capabilities. Describe the evolution of the Internet and the Intranet. Identify the features of the network protocol. Install and configure the TCP/IP, NWLink and NetBEUI protocols. Identify the default network components and configure the bindings. Identify the features of Browser Service. Install and configure DHCP, WINS and DNS. Access
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Windows NT 4 0 Core Technologies Support - Part 2

...ing Microsoft Windows NT Server 4.0. L earn To: Describe the Windows NT file systems, manage partitions and configure the hard disk. Manage disk resources by creating and securing the resources. Protect Server data using various Windows NT fault tolerance levels, Data Protection and Data Recovery methods. C ontent Emphasis Skills-Based A udience This series is
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Windows NT 4 0 Core Technologies Support - Part 1

...ing Microsoft Windows NT Server 4.0. L earn To: Describe the Windows NT environment, its architecture and the network models. Install the Windows NT Server 4.0 as a Primary Domain Controller in a Single Domain Model. Configure the Windows NT environment using the Control Panel, Registry Editor and the System Policy Editor. Distinguish between User Profiles and System Policies,
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Windows NT 4 0 Core Technologies Support Curriculum

...0. At the completion of this series, you will be able to: describe the Windows NT environment, its architecture and the network models; install and configure Windows NT; create user profiles and manage System Policies; describe the Windows NT file systems, manage partitions and configure the hard disk; protect server data using various Windows NT fault tolerance levels; identify the subsystems
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Oracle8 Performance Tuning Strategies and Techniques

...ce level and session level tracing.
Define wait events.
Describe the dynamic performance views used to identify wait events and statistics associated with wait events.
Describe the OEM event management system.
Set events through OEM to be alerted about predefined situations.
Resolve problems detected by an event.
Unit 3: Utilities and Dynamic Performance Views
Duration: 1 - 2
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Oracle8 Backup and Recovery - Strategies and Backups

... criteria for defining a backup and recovery strategy.
Describe the structures and processes in the Oracle architecture.
Identify the implications of operating a database in a given archive mode and identify the steps to change the archive mode.
Set the init.ora parameters and configure the database for archive processing.
Identify the components and features of Recovery Manager.
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Oracle Report Builder Report Fundamentals

...the Parameter Form objects. Identify the statements that describe the interrelationship among the objects in the Report Editor views. Identify the definition of the report wizard. Create a query by using the Query Builder in the Report Wizard. Select the fields to be displayed from a list of available fields by using the Report Wizard. Create a summary by using the Report Wizard. Edit a
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Working with SAP R 3 v4 x

...select the appropriate menu item to log off the system. Describe the structure of an R/3 screen. Control the system, display information from the system, and to use the screen's entry and display fields. Use the mouse or your keyboard to control the R/3 System, and execute R/3 functions by executing mouse clicks on a toolbar or by using function keys. Access R/3 applications using the
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SAP R 3 v4 x Invoice Verification

...tence in navigating through the SAP system and be able to describe how business processes are handled by the integrated modules of SAP. The following courses provide the education and training which will ensure most productive study of course 13179: 12749
SAP R/3 Fundamentals, 13181 Working with SAP R/3 and courses 13176 and 13177: FI Accounts Payable/Receivable.
T otal Learning Time
6
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SAP R 3 v3 0 Information Systems within FI

...is covered in course 12857, "FI/AA".
L earn To:
Describe the purpose, architecture and functions of information systems within R/3 generally and FI specifically.
Customize accounts.
Use line items effectively.
Carry out account balances and account analysis.
Use financial reporting services, including standard reports, ABAP/4 Report and ABAP/4 Query facilities.
C
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NetWare and Windows NT Integration - Part 1

...ws NT server networking environment.
L earn To:
Describe the concepts associated with Windows NT.
Describe the functions of the administration utilities.
Create user accounts.
Describe the concepts and procedures associated with directory and share permissions in the Windows NT networking environment.
Administer Windows NT Server, user accounts, and groups.
C ontent
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Exchange Server 5 5 Design Implementation - Part 6

Course Overview
This is the final course in a six part series that will provide participants with the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments.
L earn To:
Identify the processes and components of the Connector for Lotus Notes.
Configure and manage Connector for Lotus cc:Mail.
Identify
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Exchange Server 5 5 Design Implementation - Part 2

...ctor and identify the functions of target server cost.
Describe the features and benefits of the X.400 Connectors.
C ontent Emphasis
Skills-Based
A udience
This course is intended for support professionals of Microsoft Exchange Server 5.5. Participants should have completed Supporting Microsoft Windows NT 4.0 Core Technologies (Course Series 71410-71413), Microsoft Exchange
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Exchange Server 5 5 Concepts and Administration - Part 2

...site and multiple-site environments.
L earn To:
Describe client installation requirements and select the installation method to be used for installing an Outlook client.
Describe the optional tabs in Microsoft Outlook and the configuration of offline and remote connection.
Configure the order of protocols that RPCs use and use Windows NT system policies to manage an Outlook
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Visual C 6 0 Designing Implementing Desktop Applications - Part 1

...e SQL Server and Microsoft Message Queue Server (MSMQ). Describe two-tier and three-tier applications. Identify the element of Microsoft Transaction Server (MTS) environment and the steps to configure a client to use an MTS component. Install and configure Visual SourceSafe (VSS) and establish the source-code control environment. C ontent Emphasis Skills-Based A udience
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Sales Skills The Fundamentals

...round Information (0.5 - 1 hour) Describe and implement the six steps of the sales process. Identify reasons to collaborate with clients. Avoid basing your sales strategy on common sales myths. Determine your motivation for becoming a salesperson. Ask specific questions to
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Sales Skills Prospecting Addressing Needs

...round Information (0.5 - 1 hour) Describe and implement the six steps of the sales process. Avoid traditional sales styles. Understand people's decision-making practices. List five points to remember about people's decision-making practices. Simulation Overview:
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Sales Skills Overcoming Obstacles

...round Information (0.5 - 1 hour) Describe and implement the six steps of the sales process. Avoid basing your sales strategy on common sales myths. Identify a client's key issues. Differentiate between a benefit and a feature. Take a proactive approach to sales.
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NetWare 5 Administration - Part 3

...is equivalent to Novell class 560.
L earn To:
Describe NetWare 5 file system security.
Plan and implement file system security, and file and directory attribute security.
Create and manage login scripts.
Manage NDS security.
C ontent Emphasis
Skills-Based
A udience
This course is intended for network support professionals who plan to manage or administer
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SAP R 3 Working with v3 0

...lect the appropriate menu item to log off the system.
Describe the structure of an R/3 screen.
Control the system, display information from the system, and to use the screen's entry and display fields.
Use the mouse or keyboard to control the R/3 System, and execute R/3 functions by executing mouse clicks on a toolbar or by using function keys.
Access R/3 applications using the
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SAP R 3 FI AR AP Organization Master Records and Posting

...nts Receivable and Accounts Payable.
L earn To:
Describe how R/3 maps company structures.
Describe how FI integrates with other R/3 Modules.
Describe how system settings are commonly customized.
Create, maintain, and change master data.
Manage postings for invoices, credit memos, and outgoing payments.
Display balances.
Display and change items.
Post
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Building Cisco Remote Access Networks Part 1

...utions. They desire the knowledge and skills necessary to describe, configure, operate, and troubleshoot these solutions. The curriculum is designed also for network administrators intending to take the exam Building Cisco Remote Access Networks (BCRAN 642-821).
Deployment:
Self-Study
Language Options:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: WAN
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Building Cisco Remote Access Networks - Part 2

...utions. They desire the knowledge and skills necessary to describe, configure, operate, and troubleshoot these solutions. The curriculum is designed also for network administrators intending to take the exam Building Cisco Remote Access Networks (BCRAN 642-821).
Deployment:
Self-Study
Language Options:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1:
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Building Cisco Remote Access Networks - Part 3

...utions. They desire the knowledge and skills necessary to describe, configure, operate, and troubleshoot these solutions. The curriculum is designed also for network administrators intending to take the exam Building Cisco Remote Access Networks (BCRAN 642-821).
Deployment:
Self-Study
Language Options:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1:
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Building Cisco Remote Access Networks Part 4

...utions. They desire the knowledge and skills necessary to describe, configure, operate, and troubleshoot these solutions. The curriculum is designed also for network administrators intending to take the exam Building Cisco Remote Access Networks (BCRAN 642-821).
Deployment:
Self-Study
Language Options:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1:
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Process and Function Modeling

...ourse Overview
Participants learn how to systematically describe the work performed by an organization using the Process Model. The process modeling technique is used to model the functional requirements of business, and should be used in conjunction with information modeling. This course can be used as part of an integrated Oracle curriculum and to supplement many of Oracle's Designer/2000
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Oracle SQL Specifics Retrieving and Formatting Data

...f the SQL*Plus environment.
Log in to SQL*Plus.
Use the DESCRIBE command to display the structure of a table.
Match SQL*Plus editing commands to their descriptions.
Match SQL*Plus file commands to their descriptions.
Unit 3: Implementing Functions
Duration: 1 Hour(s)
Identify the different SQL functions.
Identify the purpose of single row functions.
Use a character function to
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NetWare 5 Administration - Part 3

...d is equivalent to Novell class 560.
L earn To:
Describe NetWare 5 file system security.
Plan and implement file system security, and file and directory attribute security.
Create and manage login scripts.
Manage NDS security.
C ontent Emphasis
Skills-Based
A udience
This course is intended for network support professionals who plan to manage or administer
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Windows 2000 Technical Overview

...and support Microsoft Windows 2000. This course will also describe key features and emphaize how these features relate to other operating systems. L earn To: Identify the benefits and new features of Microsoft Windows 2000. Manage application deployment. Identify the benefits of the Transaction Server for critical applications. C ontent Emphasis Skills-Based A udience
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SQL and PL SQL Basic SELECT

... Identify relational database concepts and properties. Describe database design processes by explaining the system development life cycle and entity relationship modeling. Describe the concept of object relational database management systems. Write SQL SELECT queries. Customize SQL queries when selecting data from a table. Identify SQL*Plus environment, features, and commands.
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SQL and PL SQL DML and DDL

...sting table. Display the structure of a table, using the DESCRIBE command. Unit 2: Manipulating Data Duration: 0.5 - 1 Hour(s) Identify the DML functions and the transaction control commands. Insert new rows in a table. Insert specific date, time, and user values in a table. Insert rows from one table into another table. Update a row without violating the integrity constraints
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Oracle 11i e-Business Suite Essentials for Implementers Part 2

...d.
Display a descriptive flexfield.
Enter an asset to describe context sensitivity.
Sequence the steps for implementing a flexfield.
Identify key concepts related to value sets.
Match types of value sets with their descriptions.
Create a value set.
Identify features of the key flexfield structure.
Identify features of key flexfield qualifiers.
Create a key flexfield structure.
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Diversity Diversity in the Workplace

...nt facets. Interpret words associated with diversity. Describe how diversity benefits the organization. Explain how diversity benefits you. Unit 2: Understanding Culture (0.5 hours) Describe the iceberg model. Explore one a a s own perspectives and pre-judgments. Consider the impact of your pre-judgments. Unit 3: Communicating on a Deeper Level (1 hour) Communicate to
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Building Scalable Cisco Internetworks Part 4

...y Protocol (BGP) message types.
Identify key terms that describe Border Gateway Protocol (BGP) neighbor relationships.
Identify considerations when creating fully meshed TCP sessions between all internal Border Gateway Protocol (IBGP) neighbors.
Identify the basic commands to configure a BGP environment.
Identify the commands to set the next-hop address.
Identify the benefits of
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Oracle SQL for End Users--Part 1

...vironment. Display the structure of a table by using the DESCRIBE command. Match the SQL*Plus editing command with its function. Match the SQL*Plus file command with its function. Unit 3: Restricting and Sorting Data Duration: 2 Hour(s) Write a query that restricts rows returned by using the WHERE clause. Write a WHERE clause to accommodate different data types. Compare one
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SAP R 3 Variant Configuration Config Scenario

...aster data is used to build up the knowledge base used to describe a variant product in the R/3 System. Furthermore, the learner will be shown how to use the simulation function and the single level production order scenario. Learn To: a Building up the knowledge base. a Configuration parameters. a Logistics master data. a Price determination in sales. a
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SAP R 3 PP Program Planning MP MRP

...Training (CBT) SAP R/3 PP: Production Planning MP and MRP describes the production planning process and explains how it works. Upon completing this course, the trainee will be able to describe the various planning strategies and their applicability in different types of industries and identify the integration points with Materials Management, Sales & Distribution, Financial Accounting and
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Oracle 9i New Features Database Administration

...space management improvements. Describe segment and index management improvements. Identify improvements in database operations and performance. Recognize database resource manager enhancements. Identify enhancements in using Oracle Names Servers as LDAP proxies.
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Oracle 9i New Features Backup Recovery Performance Tuning

... Use LogMiner enhancements. Describe the new features used in online operations. Identify backup and recovery strategy improvements. Recognize Recovery Manager improvements. Identify schema and system improvements. Describe scalable session state management
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SAP R 3 FI AR AP Organization Master Records Posting

...System and Logging On. o Access Options. o Basis. o Describe how R/3 maps company structures. o Describe how FI integrates with other R/3 Modules. o Describe how system settings are commonly customized. o Create, maintain, and change master data. o Manage postings for invoices, credit memos, and outgoing payments. o Display balances. o Display and change items. o Post
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Creativity Innovation Thinking Creatively

...pes of creative individuals exist. Describe how much an individual's use of creativity changes. Understand that creative thinking is both a mental and physical activity. Simulation Overview: Each of the simulations allows you to practice the skills learned in the instructional content. You will enter
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Financial Management Financial Planning Forecasting

...mportant in the firm meeting its financial goals. We will describe the planning process (also known as budgeting) and how the plan, once established, is implemented.
Learn To:
Identify key aspects of strategic and business plans.
Identify guidelines for creating a financial plan.
Identify basic steps of the financial planning process.
Identify key aspects of financial
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Economics Products and Markets

...o explained. Learn To Describe the decisions facing all firms. Recognize how firms maximize profits in the short run. Generate a long run cost curve. Recognize how price is determined in a perfectly competitive industry. Recognize how a monopoly can
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Economics Foundations of Macroeconomics

...k in the US. Learn To Describe the relationship between inflation and unemployment. Outline the role of government policy in macroeconomics. Recognize how to interpret the CPI. Explain how gains from trade are made. Recognize how the Federal reserve
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Effective Presentations Essentials of Persuasion

...round Information (0.5 - 1 hour) Describe the challenge of persuasion. Apply two guidelines for using persuasion ethically. Simulation Overview: In this simulation, you will meet with Greg Baldwin, one of Icon's Product Managers, to discuss persuasion and its role in giving effective presentations.
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Effective Presentations The Presentation Process

...round Information (0.5 - 1 hour) Describe how messages are successfully communicated. Apply steps for speaking extemporaneously. List the three steps in the presentation process. Simulation Overview: In this simulation, you will be meeting with Bruce Madison, Icon International's
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Exit Interviewing Skills Preparing for an Exit Interview

...three purposes of exit interviews. Describe what information exit interview results should provide. Match the types of exit interviews to their descriptions. Explain the different types of exit interviews. Determine the best type of exit interview. Simulation Overview:
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Strategic Decision Making Making the Right Decision

... consequences of decision options. Describe the consequences of your decision options. Identify the guidelines for making a final decision. Identify the techniques for making a final decision. Apply the guidelines for making a final decision. Apply the techniques for making a final
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Project Management Project Management Framework

...s.
Sort a list of characteristics based on whether they describe projects or operations.
Identify issues project managers must consider based on differences between projects and operations.
Identify reasons all projects should be tied to a specific part of an organization's strategic plan.
Identify issues project managers must consider based on how projects relate to strategic planning.
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Team Participation Team Communication

In Team Participation: Team Communication, participants learn to develop their ability to communicate effectively as members of a team. They acquire an understanding of different aspects of verbal and nonverbal communication and learn techniques for using both types of communication to create a supportive team environment. Learn To Understand the factors
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Team Participation Resolving Conflict in Teams

...e content and process of conflict. Describe why a lack of team conflict is unhealthy. Simulation Overview: In this simulation, you will be meeting with Carla Jackson, one of Icon's Human Resources Assistants, to discuss team conflict. Through your questions, you will identify the symptoms of conflict, how conflict affects team
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Team Participation Decision Making in Teams

...at prepare teams to use consensus. Describe how to create a consensus-oriented atmosphere. Apply the six steps of the consensus process. Identify two actions for influencing a biased team member. Rate team options against predetermined criteria. Apply the four guidelines for
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SAP R 3 3 0 Fundamentals

...support the individual departments in an organization.
Describe the menu structure of the graphical user interface (GUI) and how it is used with the aid of a mouse, keys and function keys.
Understand how a complete business management task is processed.
Evaluate query results as a result of calling transactions.
C ontent Emphasis
Conceptual
A udience
This course is
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CIW Site Designer Part 1 Web Design Concepts Site Development

...f the Web over traditional media with the situations that describe the advantages. Match a scenario with the type of Web site development approach that is best suited for the scenario. Match the descriptions of Web sites with the assumptions that were made to create the Web sites. Match Web site page layout elements with the situations in which they are used.
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CIW Internetworking Professional Part 1 TCP IP Fundamentals

...d the place of TCP/IP within this infrastructure. It will describe the features of TCP/IP architecture and Internet addressing, and cover the techniques for troubleshooting TCP/IP networks. This course will also introduce students to the network environment, and the principles of VoIP and Multicast IP. Learn To Identify features of the Transmission Control Protocol/Internet Protocol
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SAP R 3 Structure Operation

...describes the structure of the R/3 System and how it works. The SAP R/3 System explains what SAP R/3 means, and describes the kinds of companies in which it can be used, as well as the system architecture on which it is based. Additionally, it will describe how the trainee will be introduced to R/3 as an integrated system, as well as its organizational structure, and components. The trainee
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IMS Essentials Curriculum

This curriculum introduces the IMS Database Manager and the IMS Transaction Manager (IMS TM). It also covers data entry databases (DEDBs) and expedited message handling (EMH). This curriculum consists of three Skill Builder courses: IMS Essentials Part 1: IMS Database Manager IMS Essentials Part 2: IMS Transaction Manager IMS Essentials Part 3: DEDBs, Advanced IMS Systems, and DB2 Learn
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IMS Essentials Part 1 IMS Database Manager

...Control Subsystem (DBCTL). Learners should be able to describe the fundamentals of data processing, including the function of operating systems, access methods and Job Control Language (JCL). These skills can be obtained from on-the-job experience. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US
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IMS Essentials Part 2 IMS Transaction Manager

...Control Subsystem (DBCTL). Learners should be able to describe the fundamentals of data processing, including the function of operating systems, access methods and Job Control Language (JCL). These skills can be obtained from on-the-job experience. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US
more...
IMS Essentials Part 3 DEDBs Advanced IMS Systems DB2

...Control Subsystem (DBCTL). Learners should be able to describe the fundamentals of data processing, including the function of operating systems, access methods and Job Control Language (JCL). These skills can be obtained from on-the-job experience. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US
more...
Business Etiquette Business Functions Travel

...types of cocktail functions with the characteristics that describe them. Identify guidelines you should follow at trade shows and conventions. Identify actions for mingling successfully. Identify the conversational guidelines for business meals. Identify the basic rules of etiquette you should apply during a meal. Apply guidelines to be a courteous traveler. Apply
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From HAZMAT Plans & Programs, Inc
Spanish- Introduction to OSHA and OSHA Act
...
LEARNING OBJECTIVES:
Understand what OSHA is
Describe the Occupational Safety and Health (OSH) Act
Explain how the General Duty Clause affects employers
Identify the different types of OSHA violations
Explain how OSHA conducts inspections
Understand OSHAa s requirements
Understand employersa and workersa rights
REGULATORY
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From Gucons
SAP ABAP Training in Hyderabad

...ection screens and how to create them, output options and describe standard input options.
There will also be instruction on how to associate transaction codes to programs.
* Advanced List Reporting
Work will be focused on enhancing standard user interfaces with custom navigation and creation of custom screens.
* External Program Modularization
This section helps the student
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From Simons-White & Associates, Inc.
Advanced Product Quality Planning



Session Information
Session Date: July 17, 2008
Start time: 1:00 pm
Duration: 2 hours
Session Fee: $200 per participant
Presenter: Norma S. Simons /Kathy Paris
Host: Duane Cole
Host email: duanecole@simons-white.com
Description: Advanced Product Quality Planning
Advanced Product Quality Planning (APQP) is a methodology that encompasses all the activities and processes needed between customer
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From 6P International, LLC
The Clean Air Act
...mation pertaining to the Clean Air Act. The Clean Air Act describes one of a number of pieces of legislation relating to the reduction of atmospheric pollution.
Learning Objectives
a Understand the Clean Air Acts of 1955, 1963, 1970, and 1990
a Describe the permit program
a Recognize the purposes of the CAA
a Describe how the CAA is protecting people
a Evaluate the New Source
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From Serebra Learning Corporation
Basic Features of Excel 2002
To provide an overview of the basic features of Excel 2002 Personnel at all levels of the enterprise; end-users seeking competency in the use of Microsoft Excel
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Getting Started with Microsoft Windows XP
To describe the basic skills and configurations necessary to start using the Windows XP operating system First-time computer users; first-time users of Windows operating systems; students with a basic knowledge of other Windows products seeking an introduction to Windows XP
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Relational Database Design and Administration
This course covers the design methodologies and techniques utilized when building an application based on a Relational Database Management System (RDBMS), using Structured Query Language (SQL). The course is based on RDBMS technology and will identify and explain the details and implementation. Designed for individuals in the design and administration of relational databases.
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The OSI Model
Upon completing this WestNet e-Learning module, you will be able to explain why the OSI model was created; name and understand the layers of the OSI reference model; and, describe what an open standard is and why it benefits both vendors and customers.
more...
LAN Implementation
In this WestNet e-Learning module, we review the operation and implementation of three established local area network (LAN) technologies: Ethernet, Token Ring, and Fiber Distributed Data Interface (FDDI).
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LAN Software Implementation
This WestNet e-Learning module explores the features and functions of Windows NT, Microsoft's 32-bit network operating system (NOS). The lessons of this module present the basic concepts necessary to install, configure, and maintain a Windows NT network.
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Overview of Layers and Layer 1 Devices
In this WestNet e-Learning module, we review the layers of the Open Systems Interconnection (OSI) reference model, functions of each layer, and internetworking devices that perform each of the functions. We will begin a detailed discussion of the devices found at the Physical Layer of the OSI model.
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Large Network Case Studies
In this module, we explore network availability, performance, and Internet connectivity. As you work through this module, you will come to appreciate that all network design issues are highly interrelated. Likewise, real-world design projects often include multiple broad goals, often creating large and complex trade-offs.
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VoIP Network Quality of Service Techniques
This module investigates the QoS service details necessary to provide acceptable voice quality over the best effort data network. Here, we first discuss general converged network QoS requirements. We find that QoS parameters extend beyond just bandwidth and delay, but also include jitter, packet loss, network availability, and security. We discuss traffic shaping and admission control, and learn
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Computer Telephony Integration
This WestNet e-Learning module provides a broad overview of the way CTI typically works. We will then describe the different levels of automation that fall under the general category of CTI and define some of the key terms and concepts necessary to understand CTI functionality.
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Call Center Components
This WestNet e-Learning module discusses the features, benefits, and integration issues of each one of a call center's basic tools.
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Visual Basic 6 0 Database Access Part I
...m and uniform access to database information. This course describes the fundamentals of viewing and modifying information in databases using the industry standard Structured Query Language (SQL). It explains how SQL is used with client tools built in Visual Basic, to create powerful queries and statements for a server-side database. Finally, this course describes how you can use data controls
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JES2 Job Controls ll
... Character Set image and a Forms control Buffer image. It describes how to force a page break, control line spacing and load characters sets. The course discusses the burster-trimmer-stacker, all-points-addressable printers, and the parameters for advanced function printing. It also identifies situations when special output processing is required. The course describes the JES2 REmote Job Entry
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Components Used to Build Networks
This WestNet e-Learning module introduces internetworking devices, such as repeaters, hubs, switches, bridges, routers, and gateways as the connectors between the individual segments of a broadcast network that has been broken down into separate segments.
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Security in a Microsoft SQL Server 2000 Environment
To explain how to plan and implement security on a SQL 2000 database Database administrators, application developers, system administrators, and students preparing for Microsoft certification in installing, configuring, and administering Microsoft SQL Server 2000 Enterprise Edition
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Transferring and Transforming Data in SQL Server 2000
To enable students to extract and transform data in SQL Server 2000 Database administrators, application developers, system administrators, and students preparing for Microsoft certification in installing, configuring, and administering Microsoft SQL Server 2000 Enterprise Edition
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Transferring and Transforming Data in SQL Server 2000
To enable students to extract and transform data in SQL Server 2000 Database administrators, application developers, system administrators, and students preparing for Microsoft certification in installing, configuring, and administering Microsoft SQL Server 2000 Enterprise Edition
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ITIL Configuration and Release Management
Organizations make substantial investments in their information technology infrastructures. That investment pays off only if the organization uses its information resources to increase productivity. Information technology planners and managers must understand how the components of the IT infrastructure interact if they want to eliminate waste and improve service to the users of the system. The
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Building Dynamic Teams Thrive on Teamwork
This course describes techniques that will enable teams to streamline communications and improve overall performance. Professionals who want to work more effectively with others to achieve shared goals.
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Measuring Team Performance Focus on Perceptions
This course introduces strategies to use qualitative information gathered from a variety of sources to complement quantitative data. Professionals who want to collaborate more effectively within a group.
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Project Planning
In the early planning phases, project managers and team members have the most potential influence on the outcomes of a project. Yet, lots of planning does not guarantee successful planning. Just as project success can be planned, project disasters can be predestined if team members are not careful about the assumptions they make. A project management team that can balance the need for
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Executing Monitoring Controlling and Closing a Project
After initiating and planning for a project, it's time to get down to the actual nitty gritty of carrying out the project. The Executing and Monitoring and Controlling Process Groups might be likened to the act of juggling--keeping multiple activities going simultaneously, while responding to unforeseen changes in the project environment. While executing processes focus more on accomplishing
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Program Management Processes and the Initiating Process Group
...benefits.This course is designed to help program managers describe the processes that support the program management life cycle themes. It also explains the difference between the program management process groups and the project management process groups, including the common inputs to program management processes and the components related to the Initiating process group.This course is
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Program Lifecycle and Organization
... program life cycles to strategic goals. This course will describe some of the key program management life-cycle considerations, including the key distinctions between program and project life cycles. Also covered in this course are the program management life-cycle phases: preprogram and program setup, establish program management and technical infrastructure, deliver the benefits, and close
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Performance Reporting and Stakeholder Management
Any project requires good communication to manage day-to-day activities and ensure success of the project--project managers need to understand what a communications model is, and how it helps promote success and resolve differences. They need to plan out a strategy to ensure that needed information is gathered and produced efficiently. Finally, the project manager is responsible for distributing
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Project Management Professional Integration Management


Project Management: Integration Management, is the first of eleven courses in this curriculum. After the completion of this course you will be able to identify strategies for aligning project plans with other activities in the organization, define the five key general management skills essential to project management and identify the steps in implementing a change control system. The Prime-Project
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Solving Problems Logically Solve Problems Together
This course helps learners to recognize and identify the groups and individual roles in the problem solving process. Professionals who want to resolve workplace challenges more effectively.
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Defining the Issue Determine the Real Problem
This course describes how to create a focused problem statement using the Occam s Razor method. Professionals who want to resolve workplace challenges more effectively.
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Investigating the Problem Use Investigative Tools
This course introduces process-oriented methods that assist in the analysis of various elements associated with a stated problem. Professionals who want to resolve workplace challenges more effectively.
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Selecting the Solution Solve Problems Methodically
This course introduces Force Field Analysis and Solutions Fishbone Diagram problem solving techniques. Professionals who want to resolve workplace challenges more effectively.
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Selecting the Solution Group-Based Solutions
This course introduces Modified-Delphi, swapping, and visualization problem solving techniques. Professionals who want to resolve workplace challenges more effectively.
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Presenting Your Ideas Plan for High Impact
Presenting Your Ideas: Plan for High Impact, is the third of four courses in this curriculum. After the completion of this course you will be able to list the qualities of a successful presentation, identify the elements of presentation planning, identify strategies for organizing a powerful presentation and distinguish well-designed visual aids from poorly-designed ones. The PrimeCommunication
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Balancing Stress Measuring Stress
Balancing Stress: Measuring Stress, is the first of fourteen courses in this curriculum. After the completion of this course you will be able to describe the social and personal costs of stress and assess your stress levels. The Stress Management curriculum presents easily adopted techniques for today's busy professionals to increase productivity by eliminating common barriers to success. All
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Balancing Stress Simple Solutions for Stress
Balancing Stress: Simple Solutions for Stress, is the second of fourteen courses in this curriculum. After the completion of this course you will be able to list healthy dietary, exercise and relaxation principles and identify natural ways to combat stress. The Stress Management curriculum presents easily adopted techniques for today's busy professionals to increase productivity by eliminating
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A Process for Business Writing The POWER Writing Process
This course contextualizes all that follows. It outlines the typical concerns of business document readers and introduces the five stage process for creating reader-based documents. Professionals who want to enhance their written business communications by effectively addressing audience needs.
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Plan and Organize Your Documents Plan Before Writing
This course shows how to plan a document by defining the purpose and target audience. Professionals who want to enhance their written business communications by effectively addressing audience needs
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Plan and Organize Your Documents Brainstorm Before Writing
This course teaches the four principles of brainstorming and demonstrates five useful brainstorming techniques. Professionals who want to enhance their written business communications by effectively addressing audience needs
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What Is Emotional Intelligence
Does IQ determine your destiny? For years, that was an overriding belief. However, new behavioral research shows that IQ provides, at best, a narrow view of human intelligence. Factors such as self-awareness, impulse control, persistence, zeal, self-motivation, empathy, and social deftness contribute greatly to an individual's success. These qualities, termed "emotional intelligence," often
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Empowering your Workgroup Delegate for Results
This course describes techniques for successfully delegating assignments to your work team. All levels of professionals who supervise the performance of other staff members.
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Preventing Problem Performance
Obviously, one of the starting points for managing problem performance is to prevent it from becoming so. This is a general part of effective management, focusing on those aspects of the managerial task specific to preventing problem performance. This means employing an effective selection procedure that is based on an accurate identification of the job requirements, and then using the first
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Leadership and the Knowledge Worker
What are your company's most valuable assets? For many of today's companies, it's the knowledge and experience of their workers. Does your company know how to best use this intellectual capital? Is your company a nurturing environment for knowledge workers? In this course, you'll learn about intellectual capital, how to lead your company from the front line to retain and increase its intellectual
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Dynamics of Leadership
Can anyone, regardless of company status, be a leader? Yes Leaders can be found at all levels in the work force. When you're learning how to lead, is it possible also to be responsible for discovering new future leaders? You bet it is. Even though you aren't in management, do you have the power to influence someone to change his behavior? Again, the answer is yes. In this course, you'll learn how
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PrimeFinance The Ground Rules
This course defines the relevance of finance for the nonfinancial manager. Project managers and department managers who need to take on budgetary responsibilities and input into business decisions .
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PrimeFinance Budgeting Matters
This course describes how to relate budgeting and the key budgeting methods to a manager's work. Project managers and department managers who need to take on budgetary responsibilities and input into business decisions .
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Principles of Financial Statements
This course presents an overview of the principles of financial statements, introducing the learner to critical concepts and terminology necessary for understanding the rules impacting the presentation of numbers on financial statements, and the cash cycle of financial management. This course is targeted specifically for business managers, financial professionals, and other business professionals
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