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Modeling and Analyzing Processes in Six Sigma Modeling and Analyzing Processes in Six Sigma ASQ Six Sigma Green Belt (SSGB) "If you can't describe what you are doing as a process, you don't know what you are doing," says W. Edwards Deming, a well-known American quality advocate, statistician, and educator. During the Measure stage of the Six Sigma methodology, you need to identify and map processes and procedures for problem areas  more...

Linux Kernel Compilation and System Startup Linux Kernel Compilation and System Startup Linux To describe how to compile the Linux kernel and configure system startup files  more...

Linux Networking Services Linux Networking Services Linux To describe how to configure mail and news services and install web servers  more...

Linux Troubleshooting Linux Troubleshooting Linux To describe how to troubleshoot local system and networking issues in Linux  more...

Installing Windows Server 2003 Installing Windows Server 2003 Microsoft To describe the new features of Windows Server 2003, discuss how to plan for its deployment and installation, and demonstrate the services and administration tasks it supports  more...

Windows Server 2003 Administration and Services Support Windows Server 2003 Administration and Services Support Microsoft To describe how to administer the services that Windows Server 2003 supports  more...

ANSI C Programming Data Representation ANSI C Programming: Data Representation To describe how ANSI C programs use memory to store data and how to write portable C programs  more...

ANSI C Programming Functions ANSI C Programming: Functions To introduce functions in ANSI C and describe how to write and use them in programs  more...

ANSI C Programming Expressions ANSI C Programming: Expressions To describe the syntax rules governing expressions and statements in ANSI C and how to to use expressions and statements  more...

ANSI C Programming Text Processing ANSI C Programming: Text Processing To describe how to write ANSI C programs for text, string, and array processing  more...

ANSI C Programming Processing Records ANSI C Programming: Processing Records To describe how to write ANSI C programs for processing aggregate data objects individually, in arrays, and in lists  more...

ANSI C Programming Pointers ANSI C Programming: Pointers To describe how to write advanced, efficient ANSI C programs using pointers  more...

ANSI C Programming The Standard Library and Preprocessor ANSI C Programming: The Standard Library and Preprocessor To describe programming file and other I/O operations in ANSI C and how to implement facilities from the standard library  more...

First Aid Basic First Aid: Basic First aid is the immediate care for victims of injuries or sudden illness, before professional medical treatment is available. It not only involves the victim's physical condition and emotional state, but the entire emergency situation. This one-hour training course will focus on how to use a systematic approach to evaluate an emergency situation and respond to basic first  more...

SAP R 3 Release 4 6 Fundamentals SAP R/3 Release 4.6 Fundamentals SAP To describe and demonstrate how SAP R/3 Release 4.6 application modules support business activities  more...

Installing Windows Vista Installing Windows Vista Microsoft Microsoft Certified IT Professional Windows Server 2008 Enterprise Administrator There are a number of versions of the Windows Vista operating system, each designed for a particular situation. Because the cost of upgrading operating systems can be steep, choosing the right version of an operating system is important. The chosen operating system version must  more...

Electrical Safety Electrical Safety An awareness level course that discusses how to work safely with electricity. It focuses on specific electrical hazards found in the workplace and methods to minimize or eliminate those hazards. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: recall basic rules of electricity as they  more...

Decontamination HAZWOPER Decontamination (HAZWOPER) This training provides information concerning decontamination, which is the process of removing contaminants that have collected on workers and equipment. Decontamination protects you from hazardous substances that may contaminate and eventually penetrate protective clothing, respiratory equipment, tools, vehicles, and other equipment used on-site. It also prevents  more...

Behavior Based Safety for Supervisors Behavior Based Safety for Supervisors This course is intended to provide supervisors with an overview of the concepts of behavior-based safety. This training will aid those supervisors who have not used these techniques in their day-to-day duties and responsibilities in the past. The content in this course is designed to comply with the intent of the applicable regulatory requirements.  more...

DHTML and Cascading Style Sheets DHTML and Cascading Style Sheets To outline how and when to use basic DHTML and to describe how to use Cascading Style Sheets for positioning and formatting in web pages  more...

Making Content Dynamic with DHTML Making Content Dynamic with DHTML To describe how to make content dynamic using DHTML  more...

SQL Functions in Oracle Database 10g SQL Functions in Oracle Database 10g Oracle To describe how to use SQL functions for data retrieval  more...

Working with Difficult People How to Work with Self-serving People Working with Difficult People: How to Work with Self-serving People Have you ever worked with someone who seems to have an ego the size of a car? Do you ever find yourself having to listen to someone else gossip about other office mates? Self-serving people try to make themselves the center of attention at the expense of others and their habits can be quite destructive. If you work with  more...

Up and Running with Microsoft Windows XP Up and Running with Microsoft Windows XP Microsoft To describe how to install and configure hardware, configure networking, and optimize Windows XP  more...

Home Networking with Microsoft Windows XP Home Networking with Microsoft Windows XP Microsoft To describe how to set up and configure a network at home  more...

Asbestos Asbestos This course will provide you with information about the serious health hazards associated with exposure to asbestos. It will also address where asbestos is commonly found, how it can potentially affect you, and what you need to do to protect yourself and others from exposure. The content in this course is designed to comply with the intent of the applicable regulatory requirements.  more...

Used Oil Management Used Oil Management Failure to properly dispose of used oil is a serious, but little recognized, environmental problem. This one-hour course reviews the various regulatory requirements associated with used oil management primarily from a generator's perspective. The goal of this training is to provide you with an overview of the used oil management programs and explain the different  more...

Workplace Security Awareness ...al with trespassers and unknown persons in the workplace, describe how to deal with threatening phone calls, identify actions to take in the event of workplace violence incidents, recall steps to take in the event emergency situations require evacuation, and describe protective measures to take in the event of various acts of terrorism in the workplace, including mail tampering, biological  more...

Slips Trips and Falls Slips, Trips and Falls Slips, trips, and falls constitute the majority of general industry accidents. They cause 15 of all accidental deaths and are second only to motor vehicles as a cause of fatalities. This course is intended to provide employees with the ability to recognize and prevent slip, trip, and fall hazards and to address the key components of ladder safety. The content in this  more...

Regulatory Information Regulatory Information Essentially all workplaces have safety and health standards that have been imposed by federal and state authorities. The intent of these workplace standards and requirements is to protect the health and welfare of individual employees. This one-hour course will explain how safety requirements for workplaces are established and how they are enforced. The training will  more...

PPE Foot and Leg Protection PPE: Foot and Leg Protection This course will help acquaint you with the various types of personal protective equipment (PPE) specifically designed to protect your feet and legs. It will assist you in selecting and maintaining the proper equipment based on the workplace hazards present. The content in this course is designed to comply with the intent of the applicable regulatory requirements  more...

PPE Eye and Face Protection PPE: Eye and Face Protection This course will help acquaint you with the various types of personal protective equipment (PPE) specifically designed to protect your eyes and face. It will assist you in selecting and maintaining the proper equipment based on the workplace hazard(s) present. The content in this course is designed to comply with the intent of the applicable regulatory  more...

Portable Fire Extinguishers Portable Fire Extinguishers This one-hour course is designed to protect employees and help prevent serious property loss from workplace fires. It identifies the various classes of fires, types of portable fire extinguishers, and actions to take in the event of a fire. It describes when and how to use portable fire extinguishers to put out small fires. The content in this course is designed  more...

Personal Protective Equipment Head Protection Personal Protective Equipment: Head Protection This one-hour course will help acquaint you with the various types of PPE specifically designed to protect your head. It will assist you in selecting and maintaining the proper equipment based on the workplace hazards present. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner  more...

Personal Protective Equipment Body Protection Personal Protective Equipment: Body Protection This course will help acquaint you with the various types of personal protective equipment (PPE) specifically designed to protect your torso, arms, and legs. It will assist you in selecting and maintaining the proper equipment based on the workplace hazards present. The content in this course is designed to comply with the intent of the  more...

Material Safety Data Sheets Material Safety Data Sheets This course is designed to provide both workers and supervisors with a better understanding of how to interpret a Material Safety Data Sheet (MSDS), as well as address specific requirements associated with MSDS's in the workplace. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to:  more...

Laser Safety Training Laser Safety Training This one-hour course is designed to provide awareness of the fundamentals of Class IIIB (moderate) and IV (high-power) lasers or laser systems. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: discuss what a laser is and how a laser works, name the types and classes of lasers, describe  more...

Heat Stress Recognition and Prevention Heat Stress Recognition and Prevention Each year more people in the United States die from extreme heat than from hurricanes, lightning, tornados, floods, and earthquakes combined. This course will discuss the effects of heat on your body, outline the risk factors for heat-related illnesses, and describe the associated treatments for each. This training will also explain several control  more...

Used Oil Management Used Oil Management Failure to properly dispose of used oil is a serious, but little recognized, environmental problem. This one-hour course reviews the various regulatory requirements associated with used oil management primarily from a generator's perspective. The goal of this training is to provide you with an overview of the used oil management programs and explain the different  more...

First Aid Medical Emergencies First Aid: Medical Emergencies Medical emergencies can occur at anytime but may be hidden because of injuries suffered in an accident, or an accident may trigger a medical emergency such as a heart attack, stroke, or seizure. This one-hour training will focus on the signs and symptoms of specific medical emergencies and their treatment. Being trained in first aid could mean the difference  more...

The Profession of Selling The Profession of Selling Consider how the following definitions relate to a successful career in sales: Principle - a rule or code of conduct; Strategy - a careful plan or method especially for achieving an end; and Skill - a developed or acquired ability. These three terms help describe the difference between sales as a profession, and sales as simply a job. "The Profession of Selling"  more...

Correlation and Regression Analysis in Six Sigma Correlation and Regression Analysis in Six Sigma ASQ Six Sigma Black Belt (SSBB) As a Six Sigma team moves into the Analyze stage of the DMAIC process, it looks more closely at the variables and variable interrelationships identified during the Measure stage. As part of the analysis, a scatter diagram of dependent and independent variables is drawn to visualize the form, strength, and  more...

Writing UNIX Shell Programs Writing UNIX Shell Programs UNIX To describe how to use flow control, incorporate user input in UNIX shell programs, and debug shell programs  more...

Working with UNIX Programs Working with UNIX Programs UNIX To describe how to use UNIX programs and manage their execution  more...

Text Editing and Printing in UNIX Text Editing and Printing in UNIX UNIX To describe how to use the vi text editor and how to print documents  more...

Securing UNIX Systems Securing UNIX Systems UNIX To describe how to implement and maintain UNIX networking  more...

OracleAS 10g Business Intelligence Component Management OracleAS 10g: Business Intelligence Component Management Oracle To examine Business Intelligence components such as Oracle AS Discoverer and OracleAS Reports and to describe how to deploy reports and forms applications to OracleAS  more...

OracleAS 10g XML Applications Web Services and Monitoring OracleAS 10g: XML Applications, Web Services, and Monitoring Oracle To describe how to deploy XML applications and web services with Oracle AS and to discuss the monitoring capabilities of Oracle Enterprise Manager Application Server Control  more...

OracleAS 10g Tuning and Reconfiguring the Middle Tier OracleAS 10g: Tuning and Reconfiguring the Middle Tier Oracle To describe how to optimize the performance of Oracle Application Server components and to explain how to perform reconfiguration tasks in the Oracle Application Server middle tier and infrastructure  more...

Solaris 9 Installation and OpenBoot Solaris 9 Installation and OpenBoot Sun To describe how to install the Solaris operating environment and OpenBoot firmware on a standalone system  more...

Solaris 9 System Administration Solaris 9 System Administration Sun To describe how to manage Solaris user accounts and processes and how to install and administer Solaris packages  more...

Solaris 9 Device and File System Management Solaris 9 Device and File System Management Sun To explain how to manage devices, to describe the file systems that Solaris supports, and to explain how to create a backup strategy  more...

Microsoft Windows Server 2003 Designing the Infrastructure Microsoft Windows Server 2003: Designing the Infrastructure Microsoft To describe how to establish the main requirements for an Active Directory and network services infrastructure design  more...

Windows Server 2003 Managing Users Groups and Computers Windows Server 2003: Managing Users, Groups, and Computers Microsoft To describe how to manage and troubleshoot computer accounts, user accounts, user profiles, and groups in Windows Server 2003  more...

Cisco Switch 1 0 Integrating Wireless LANs into a Campus Network Cisco Switch 1.0: Integrating Wireless LANs into a Campus Network Cisco Cisco Certified Design Professional (CCDP ) 642-813 Implementing Cisco IP Switched Networks (SWITCH) v1.0 Wireless LAN (WLAN) is an access technology that has an increasing significance for network access in offices, factories, hotels, and airports, and at home. WLANs are often compared to standard LANs and are often  more...

Linux System Troublshooting Linux System Troublshooting Linux Professional Institute LPI: Advanced Level Linux Professional Exam 201/202: Advanced Level Linux Professional (LPIC-2) To describe how to troubleshoot local system and networking issues in Linux.  more...

Linux Network Services Linux Network Services Linux Professional Institute LPI: Advanced Level Linux Professional Exam 201/202: Advanced Level Linux Professional (LPIC-2) To describe how to configure mail and news services and install web servers.  more...

Linux Kernel Compilation Linux Startup Linux Kernel Compilation & Linux Startup Linux Professional Institute LPI: Advanced Level Linux Professional Exam 201/202: Advanced Level Linux Professional (LPIC-2) To describe how to compile the Linux kernel and configure system startup files.  more...

Behavioral Interview Techniques ... interviews, you ask questions that get the candidates to describe how they handled real situations in the past. This enables you to find out not just what the candidates did but how they did it. Candidates can then be assessed based on actual behaviors that are related to the competencies for the job, rather than on possible or potential behaviors or performance. This course describes the  more...

CompTIA Server 2009 Server Functions Network Essentials CompTIA Server 2009: Server Functions & Network Essentials CompTIA CompTIA Server 2009 SK0-003 CompTIA Server 2009 A network may have many servers on it, each playing a unique role. In order for a server to do its job properly, it must have the proper hardware and software installed. A server may be performing a network service, such as DNS or DHCP, serving applications such as e-mail, or  more...

Writing for Technical Professionals Effective Writing Techniques Writing for Technical Professionals: Effective Writing Techniques Once you have planned the structure of a writing project, you need to plan your writing approach based on your target audience. You must take a different approach, for example, if instructing technical students how to implement a technology from the approach you would use to describe a technology's benefits to the general  more...

Printing Help and Automated Formatting in Word 2003 Printing, Help, and Automated Formatting in Word 2003 Microsoft To describe how to use the Print, Help, and automated formatting features in Word  more...

Advanced Data Exchange in Excel 2003 Advanced Data Exchange in Excel 2003 Microsoft To describe how to use Excel 2003 to share data between people, applications, and on the Web  more...

Using Visuals in PowerPoint 2003 Presentations Using Visuals in PowerPoint 2003 Presentations Microsoft To describe how to add visuals to PowerPoint 2003 presentations  more...

Customizing PowerPoint 2003 Presentations Customizing PowerPoint 2003 Presentations Microsoft To describe how to customize PowerPoint 2003 presentations  more...

Preparing PowerPoint 2003 Presentations for Effective Delivery Preparing PowerPoint 2003 Presentations for Effective Delivery Microsoft To describe how to add slide timings and transitions, action buttons, and hyperlinks to PowerPoint 2003 presentations  more...

Running Broadcasting and Reviewing PowerPoint 2003 Presentations Running, Broadcasting, and Reviewing PowerPoint 2003 Presentations Microsoft To describe how to run an effective PowerPoint 2003 presentation and explain how to broadcast and collaborate on presentations  more...

Settings Customization and Office 2003 Integration with PowerPoint 2003 Settings, Customization, and Office 2003 Integration with PowerPoint 2003 Microsoft To describe how to customize PowerPoint 2003 toolbars, menus, and options, create and run macros, and integrate PowerPoint 2003 with other Microsoft Office 2003 applications  more...

Customizing Running and Broadcasting PowerPoint 2002 Presentations Customizing, Running, and Broadcasting PowerPoint 2002 Presentations Microsoft To describe how to customize, run, and broadcast PowerPoint presentations  more...

PowerPoint 2002 Customization and Office XP Integration PowerPoint 2002 Customization and Office XP Integration Microsoft To describe how to customize PowerPoint 2002 toolbars, menus, and options, create and run macros, and integrate PowerPoint 2002 with other Microsoft Office XP applications  more...

Creating Diagrams in Visio 2002 Creating Diagrams in Visio 2002 Microsoft To introduce the features of Visio 2002 and to describe how to create, manipulate, save, and print Visio 2002 diagrams  more...

Working with Diagrams in Visio 2002 Working with Diagrams in Visio 2002 Microsoft To describe how to work extensively with stencils, templates, and diagrams in Visio 2002  more...

Oracle Dabase 11g Tape Vaulting Duplication Tuning Oracle Dabase 11g: Tape Vaulting, Duplication & Tuning Oracle Oracle Secure Backup uses a volume rotation policy to track a backup volume as it moves from its originating location to a storage location and is eventually recycled. This process is known as vaulting. This course covers configuring and using tape vaulting and a tape vaulting environment, viewing tape rotation reports, and  more...

Preparing for Effective Business Meetings Preparing for Effective Business Meetings Whatever their format, efficient meetings are those that not only accomplish tasks but progress in a way that makes the best use of participants' time. Because meetings are one of the most expensive modes of communication in today's organizations, it's critical that you optimize the time you spend in them. Running an effective meeting starts with  more...

Property, Regulation and Commercial Paper This course focuses on property interests, the impact of government regulations and how to create and use negotiable instruments. To allow for the more orderly transfer of legal interests, societies have created laws that describe the different types of interests and how to transfer such interests. This course focuses on property interests, the impact of government regulations and how to create  more...

Visual Studio .NET and ASP.NET Online Training ....NET Visual Studio .NET and ASP.NET Using Server Controls Describe how server controls are used in ASP.NET Describe how Web controls are used in ASP.NET Set properties and handle events in Web forms Use the various Web controls and add them to forms .NET and ASP.NET Working with Validation and Composite Controls Explain the function of validation controls in ASP.NET Use the various validation  more...

ADO NET Connections and Commands To introduce ADO.NET and to describe how to make connections to databases and run stored procedures and SQL statements in a connected design  more...

Building ADO NET DataSets To describe how to use ADO.NET's disconnected DataSet object model, including DataSets, DataAdapters, DataTables, DataRelations, DataRows, and DataColumns  more...

ADO NET Connections and Commands To introduce ADO.NET and to describe how to make connections to databases and run stored procedures and SQL statements in a connected design  more...

Building ADO NET DataSets To describe how to use ADO.NET's disconnected DataSet object model, including DataSets, DataAdapters, DataTables, DataRelations, DataRows, and DataColumns  more...

Testing and Instrumenting Web Applications in VB NET To introduce the concepts of software testing and debugging and to describe how to instrument an application for tracing and debugging in .NET  more...

ASP NET User Interface Considerations To describe how to create and use dynamic controls, implement styling, and use data binding  more...

Assemblies and Configuration in NET To describe the role and structure of assemblies, how to build private and shared assemblies, and how to configure Windows and web applications  more...

Assemblies and Configuration with C in NET To describe the role and structure of assemblies, how to build private and shared assemblies, and how to configure Windows and web applications  more...

Enhancing and Publishing Web Sites in FrontPage 2002 To describe how to enhance and publish FrontPage 2002 web sites  more...

Structuring and Publishing Web Sites in FrontPage 2003 To describe how to structure and publish FrontPage 2003 web sites  more...

Working with graphics hyperlinks and tables in FrontPage 2003 To describe how to add graphics, hyperlinks and tables to web pages using FrontPage 2003  more...

Microsoft Office 2000 - Advanced Outlook To describe how to use Outlook 2000 in the integration of desktop applications and to show how Outlook 2000 can be used in most organizational and communications tasks  more...

Microsoft Office 2000 - Beginning Outlook To describe how to use Outlook 2000 in the integration of desktop applications and to show how Outlook 2000 can be used in most organizational and communications tasks  more...

Testing and Instrumenting Web Applications in C To introduce the concepts of software testing and debugging and to describe how to instrument an application for tracing and debugging in .NET  more...

Application Implementation To describe how to set up a Domino 6 server, configure a web site, and configure applications for offline access by web clients  more...

Maintaining and Securing Data in SharePoint 2003 To describe how to configure and maintain databases and implement security measures in SharePoint Portal Server 2003  more...

Managing Portal Sites and Using SharePoint 2003 with Office 2003 To describe how to manage portal sites and use Office 2003 integration features with SharePoint Portal Server 2003  more...

Active Directory in Exchange 2000 Server To describe Active Directory and how Exchange 2000 integrates with it  more...

Installing and Upgrading Exchange 2000 Server To describe how to install and upgrade Exchange 2000 Server  more...

Configuring Exchange 2000 To describe how to configure Exchange 2000 Server  more...

Designing Exchange 2000 Functionality To describe how to design a functioning messaging solution  more...

Deploying and Troubleshooting Exchange 2000 Server To describe how to use deployment techniques and how to troubleshoot problems with Exchange 2000 Server  more...

Administer Windows SharePoint Services 3 0 Describe comprehensively how to administer WSS, using a variety of web-based and command-line tools for creating, configuring, backing up and restoring sites.  more...

Monitor Windows SharePoint Services 3 0 Describe the problems that may arise in a WSS environment, how to avoid these problems, and how to monitor your servers and track usage and diagnostics, using SharePoint's various performance monitoring and logging tools, such as the Performance Console, Microsoft Operations Manager, SharePoint Central Administration, and the Event Viewer.  more...

Windows 2000 - Installation To describe the Windows 2000 installation process, options, and how to upgrade to Windows 2000 from other operating systems  more...

Windows 2000 - Migration Design Restructuring To describe how to plan the restructuring of a Windows NT 3.5x or NT 4.0 domain to a Windows 2000 domain  more...

Configuring and Troubleshooting IIS 5 0 in Windows 2000 To describe how to configure and troubleshoot IIS 5.0 in Windows 2000  more...

Developing Servlets To outline the relationship between JavaServer Pages (JSPs) and servlets, to describe how to create servlets, and to explain how they fit into the web tier of the J2EE platform  more...

Developing JSPs To outline the relationship between JavaServer Pages (JSPs) and servlets, to describe how to create JSPs, and to explain how they fit into the web tier of the J2EE platform  more...

Developing EJBs To describe the Enterprise JavaBean (EJB) component model and to explain how to create EJBs  more...

Persistence and Transactional Issues Affecting EJBs To describe how to implement container-managed persistence (CMP) for entity beans and to discuss how to use container-managed transactions (CMT) and the Java Transaction API (JTA) to control Enterprise JavaBean (EJB) transactions  more...

Java Database Connectivity To describe database connectivity issues in the context of the J2EE platform and to outline how to use the core and extension JDBC APIs  more...

CORBA and the Java IDL To introduce CORBA as a language-independent distribution technology specification and to describe how to use the Java IDL to create Java interfaces for CORBA-compliant systems  more...

Configure Security for Windows SharePoint Services 3 0 Describe how to configure various different aspects of WSS security, such as authentication, permission levels, user groups, and Information Rights Management (IRM).  more...

Cisco BSCI 3 0 The IS-IS Protocol To enable you to describe the benefits of IS-IS as a routing protocol, how IS-IS operates, and how it is implemented in large, enterprise networks  more...

Cisco BSCI 3 0 The IS-IS Protocol To enable you to describe the benefits of IS-IS as a routing protocol, how IS-IS operates, and how it is implemented in large, enterprise networks  more...

Cisco BSCI 3 0 The IS-IS Protocol To enable you to describe the benefits of IS-IS as a routing protocol, how IS-IS operates, and how it is implemented in large, enterprise networks  more...

Cisco BSCI 3 0 The IS-IS Protocol To enable you to describe the benefits of IS-IS as a routing protocol, how IS-IS operates, and how it is implemented in large, enterprise networks  more...

Working with graphics hyperlinks and tables in FrontPage 2003 To describe how to add graphics, hyperlinks and tables to web pages using FrontPage 2003  more...

Structuring and Publishing Web Sites in FrontPage 2003 To describe how to structure and publish FrontPage 2003 web sites  more...

Persistence and Transactional Issues Affecting EJBs To describe how to implement container-managed persistence (CMP) for entity beans and to discuss how to use container-managed transactions (CMT) and the Java Transaction API (JTA) to control Enterprise JavaBean (EJB) transactions  more...

Developing EJBs To describe the Enterprise JavaBean (EJB) component model and to explain how to create EJBs  more...

CORBA and the Java IDL To introduce CORBA as a language-independent distribution technology specification and to describe how to use the Java IDL to create Java interfaces for CORBA-compliant systems  more...

Java Database Connectivity To describe database connectivity issues in the context of the J2EE platform and to outline how to use the core and extension JDBC APIs  more...

Intrusion Detection and Response in Networked Environments To describe how to detect and respond to network intruders  more...

Developing Servlets To outline the relationship between JavaServer Pages (JSPs) and servlets, to describe how to create servlets, and to explain how they fit into the web tier of the J2EE platform  more...

Developing JSPs To outline the relationship between JavaServer Pages (JSPs) and servlets, to describe how to create JSPs, and to explain how they fit into the web tier of the J2EE platform  more...

Intrusion Detection and Response in Networked Environments To describe how to detect and respond to network intruders  more...

Intrusion Detection and Response in Networked Environments To describe how to detect and respond to network intruders  more...

Working with graphics hyperlinks and tables in FrontPage 2003 To describe how to add graphics, hyperlinks and tables to web pages using FrontPage 2003  more...

Structuring and Publishing Web Sites in FrontPage 2003 To describe how to structure and publish FrontPage 2003 web sites  more...

Infrastructure Security To describe how to detect and respond to network intruders, understand operating system security, and describe LAN devices and topology  more...

Working with TCP IP To describe the characteristics and operation of TCP/IP applications and utilities, and to describe how to configure TCP/IP on client computers.  more...

Fault Tolerance and Disaster Recovery To describe how to implement fault tolerance and recovery processes in a network  more...

Memory Motherboards and Processors To describe the characteristics of memory types, motherboards, and processors, and how to configure them  more...

Architecture and Administration Tools in Oracle9i To describe the Oracle9i database architecture and how to use the database administration tools  more...

Database and Instance Management in Oracle9i To describe how to manage an Oracle9i database instance and how to plan and create a database  more...

Database Structures in Oracle9i To describe how to use an Oracle9i database data dictionary, the control files, and the redo log files  more...

Data Storage in Oracle9i To describe the data storage structures in an Oracle9i database and explain how to manage them  more...

Tables and Indexes in Oracle9i To describe how to manage tables and indexes in an Oracle9i database  more...

Data Integrity in Oracle9i To describe how to use integrity constraints to enforce business rules on the data in an Oracle 9i database  more...

Users and Profiles in Oracle9i To describe how to use manage users, passwords, and resources in an Oracle9i database  more...

Privileges and Roles in Oracle9i To describe how to manage privileges and roles in an Oracle9i database  more...

Globalization and Auditing in Oracle9i To describe how to manage globalization support in an Oracle9i database and how to audit an Oracle9i database  more...

Backup and Recovery Overview and Configuration in Oracle9i To describe backup and recovery operations, the backup components, and how to configure these components in an Oracle9i database  more...

User-Managed and RMAN Backup and Recovery in Oracle9i To describe how to perform user-managed and Recovery Manager backup and recovery in an Oracle9i database  more...

Recovery Manager Maintenance in Oracle9i To describe how to maintain the Recovery Manager (RMAN) and how to create and maintain the recovery catalog in an Oracle9i database  more...

Transporting and Loading Data in Oracle9i To describe how to transport and load data in an Oracle9i database  more...

Maintaining DB2 UDB Data Consistency To explain how to choose appropriate isolation levels and to describe how locks are acquired in a DB2 UDB database  more...

Installing Configuring and Upgrading SQL Server 2000 To describe how to install, configure, and upgrade SQL Server  more...

SQL Server 2000 Databases To describe how to create and modify SQL Server 2000 databases  more...

SQL Server 2000 Replication To describe how to implement the SQL 2000 replication models  more...

SQL Server 2000 Databases To describe how to create and modify SQL Server 2000 databases  more...

SQL Server 2000 Indexes To describe and show how to create and manage indexes  more...

SQL Functions in Oracle9i To describe how to use SQL functions for data retrieval  more...

Defining and Manipulating Data in Oracle9i To describe how to define database objects and manipulate the data stored within them in an Oracle9i database  more...

Tuning Memory Structures in Oracle9i To describe how to tune Oracle9i memory structures  more...

Tuning Database Structures in Oracle9i To describe how to tune components of an Oracle9i database  more...

Tuning Systems and Applications in Oracle9i To describe how to tune systems and applications in Oracle9i  more...

Perspectives on Conflict in the Workplace ...ast view informs the rest of the course, which goes on to describe how a healthy and productive level of conflict can be encouraged in an organization, promoting a win-win philosophy that improves performance. Of course, conflict cannot always be contained at this productive level, and often spills over into becoming destructive. Therefore, learners will also discover how to recognize the  more...

Sales Skills The Fundamentals In Sales Skills: The Fundamentals, participants will learn the six basic steps of the sales process, how to understand their client's decision-making practices, and the meanings of commonly used sales terms. In addition, participants will learn how to establish credibility and how to take a proactive approach to sales. Learn To Ask specific questions to understand  more...

Sales Skills Prospecting Addressing Needs In Sales Skills: Prospecting and Addressing Needs, participants will learn how to understand their client's decision-making practices. They will also learn how to research prospective clients, how to apply guidelines for making a sales call, and how to build a sales network. In addition, they will learn how to create win-win situations when finding solutions for clients. Learn To  more...

Sales Skills Overcoming Obstacles In Sales Skills: Overcoming Obstacles, participants will learn how to identify a client's key issues, how to differentiate between benefits and features, and how to anticipate objections. Participants will also learn how to create and deliver an effective sales presentation that is geared toward their client's key issues, as well as how to overcome a customer's objections. Learn To  more...

SAP R 3 Working with v3 0 Course Overview To fully exploit the functionality of R/3 3.0, business users need to be both confident and proficient in the use of all the main navigational features and systems functionality of SAP. This course is essential study for users of all R/3 modules, regardless of the organization a a s business activities. While confidence in the use of Windows applications is a prerequisite to  more...

SAP R 3 FI AR AP Organization Master Records and Posting ... Receivable and Accounts Payable. L earn To: Describe how R/3 maps company structures. Describe how FI integrates with other R/3 Modules. Describe how system settings are commonly customized. Create, maintain, and change master data. Manage postings for invoices, credit memos, and outgoing payments. Display balances. Display and change items.  more...

SAP R 3 v4 x Invoice Verification ...tence in navigating through the SAP system and be able to describe how business processes are handled by the integrated modules of SAP. The following courses provide the education and training which will ensure most productive study of course 13179: 12749 SAP R/3 Fundamentals, 13181 Working with SAP R/3 and courses 13176 and 13177: FI Accounts Payable/Receivable. T otal Learning Time  more...

Process and Function Modeling Course Overview Participants learn how to systematically describe the work performed by an organization using the Process Model. The process modeling technique is used to model the functional requirements of business, and should be used in conjunction with information modeling. This course can be used as part of an integrated Oracle curriculum and to supplement many of Oracle's Designer/2000  more...

Oracle SQL Specifics Retrieving and Formatting Data Course Overview This course is the first in a two-part series on Oracle SQL Specifics that will teach participants how to use commands, functions, and operators supported by Oracle as extensions to standard SQL. Students will be introduced to the Oracle implementation of the relational database management system (RDBMS) and the object-relational database management system (ORDBMS). Users will  more...

Oracle Report Builder Report Fundamentals Course Overview This course is the first in a three-part Oracle Report Builder series that is based on Oracle Developer/2000 Release 2. This course introduces the learner to the key features of Report Builder, building a standard tabular report, and report layout styles. In addition, this course will help participants learn how to use the Live Previewer, store reports, and migrate report  more...

Oracle8 Performance Tuning Strategies and Techniques Course Overview This course is the first in a three-part Oracle8 Performance Tuning series. This course will introduce participants to tools and techniques used to improve the performance of the Oracle8 server. Participants will be introduced to files and events that support the tuning process. In addition, students will learn considerations for tuning applications. Finally, students will  more...

TCP IP Internetworking on Windows NT 4 0 Curriculum Course Overview This course series will help individuals prepare for certification exam 70-059. This exam is an elective for MCSE certification. To become a Microsoft Certified Systems Engineer you are required to pass four operating systems exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise. L earn To: Microsoft Class -  more...

Exchange Server 5 5 Design Implementation - Part 2 Course Overview This is the second course in a six part series that will provide participants with the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. L earn To: Understand the process of communication and information management between Microsoft Exchange servers in a site within a Microsoft  more...

Windows 2000 Technical Overview Course Overview This course will provide IT professionals with the new features and capabilities as well as a technical overview of Microsoft Windows 2000. This course will emphaisize how to implement and support Microsoft Windows 2000. This course will also describe key features and emphaize how these features relate to other operating systems. L earn To: Identify the benefits and  more...

SQL and PL SQL DML and DDL Course Overview This course is the third in a three-part Oracle SQL series that is based on the Oracle ILT course, Introduction to Oracle: SQL and PL/SQL. Using the Oracle SQL*Plus environment, this computer-based training course uses Structured Query Language (SQL) to create and populate Oracle database tables. Learners create tables and other database objects and learn to maintain and modify  more...

Diversity Diversity in the Workplace ...nt facets. Interpret words associated with diversity. Describe how diversity benefits the organization. Explain how diversity benefits you. Unit 2: Understanding Culture (0.5 hours) Describe the iceberg model. Explore one a a s own perspectives and pre-judgments. Consider the impact of your pre-judgments. Unit 3: Communicating on a Deeper Level (1 hour) Communicate to  more...

Oracle8i Network Administration Net8 Additional Config Troubleshooting Course Overview This is the second in a two-part series based on Oracle8i Network Administration. This series introduces participants to the trends and problems associated with business networking and presents the various solutions required to address these problems. This series explains in detail the architecture of Net8 and describes the steps in which connections are established between  more...

Oracle SQL for End Users--Part 1 Course Overview Oracle SQL and SQL*Plus are powerful components of Oracle's relational and object relational database management systems. This course is designed for end users who want to learn how to write SQL SELECT statements to retrieve data from a database. This course identifies relational database properties, introduces the Oracle server, and indicates how SQL and SQL*Plus are used in the  more...

Oracle9i Database Admin Create a Database Course Overview The Oracle9i Database Administration: Create a Database course is the second in a five-part series covering the database administration strategies and procedures provided in Oracle9i. Participants learn about the concepts associated with storage structure components, management of rollback segments, temporary segments, and indexes. In addition, this course discusses how to  more...

SAP R 3 Variant Configuration Config Scenario SAP R/3 Variant Configuration is intended to provide all the employees of your company who are involved in designing and constructing product variants with an overview of how master data is used to build up the knowledge base used to describe a variant product in the R/3 System. Furthermore, the learner will be shown how to use the simulation function and the single level production order  more...

SAP R 3 PP Program Planning MP MRP The Computer Based Training (CBT) SAP R/3 PP: Production Planning MP and MRP describes the production planning process and explains how it works. Upon completing this course, the trainee will be able to describe the various planning strategies and their applicability in different types of industries and identify the integration points with Materials Management, Sales & Distribution, Financial  more...

SAP R 3 FI AR AP Organization Master Records Posting ...System and Logging On. o Access Options. o Basis. o Describe how R/3 maps company structures. o Describe how FI integrates with other R/3 Modules. o Describe how system settings are commonly customized. o Create, maintain, and change master data. o Manage postings for invoices, credit memos, and outgoing payments. o Display balances. o Display and change items. o Post  more...

Creativity Innovation Thinking Creatively ...pes of creative individuals exist. Describe how much an individual's use of creativity changes. Understand that creative thinking is both a mental and physical activity. Simulation Overview: Each of the simulations allows you to practice the skills learned in the instructional content. You will enter  more...

Financial Management Financial Planning Forecasting This course will provide a basic introduction to financial planning and forecasting and how this process is important in the firm meeting its financial goals. We will describe the planning process (also known as budgeting) and how the plan, once established, is implemented. Learn To: Identify key aspects of strategic and business plans. Identify guidelines for creating a financial  more...

Economics Products and Markets Having covered the basics of markets and consumers, learners can now examine the relationships between producers and the markets in which they sell in this course a Products and Markets a ?. Learners discover what drives short and long-run costs as well as what makes markets competitive. Different market types and producer theory are also explained. Learn To  more...

Economics Foundations of Macroeconomics With the basics of microeconomics in place, a Foundations of Macroeconomics a ? gives the learner the opportunity to explore the wider issues examined in the field of macroeconomics. Government policies, unemployment and inflation, economic growth and stability, economic indicators are explained, as is the role of the Federal Reserve Bank in the US. Learn To  more...

Effective Presentations Essentials of Persuasion In Effective Presentations: Essentials of Persuasion, you will learn guidelines for ethical persuasion, the goals of persuasion, and how to encourage your audience to act in support of your policy. In addition, you will learn how to organize a persuasive presentation, how to enhance your credibility, and how to use reasoning and emotional appeals to persuade your audience. Learn To  more...

Effective Presentations The Presentation Process ...round Information (0.5 - 1 hour) Describe how messages are successfully communicated. Apply steps for speaking extemporaneously. List the three steps in the presentation process. Simulation Overview: In this simulation, you will be meeting with Bruce Madison, Icon International's  more...

Exit Interviewing Skills Preparing for an Exit Interview ...ace and telephone exit interviews. Describe how to structure an exit interview. Simulation Overview: Unit 3: Conducting an Exit Interview (1 - 2 hours) Identify guidelines for interviewing effectively. Conduct an exit interview. Respond to nonverbal behavior.  more...

Strategic Decision Making Making the Right Decision Strategic Decision Making: Making the Right Decision offers the student an overview of how to generate options and select the best one. The program details how to develop numerous high-quality options, as well as how to evaluate the options and make a final choice. In addition, the program teaches the learner how to review and learn from his or her experience and the experiences of others.  more...

Project Management Project Management Framework In Project Management - Project Management Framework, you will learn the importance of projects within an organization, why all projects should be tied to an organization's strategic plan, and the five major activities involved in managing a project. You will also learn the differences between projects and programs and how a project life cycle differs from a product life cycle. Finally, you will  more...

Team Participation Resolving Conflict in Teams ... can be beneficial or detrimental. Describe how power influences team conflict. Clearly define the responsibility inherent in power. Simulation Overview: In this simulation, you will be meeting with Don Hamilton and Barbara Connor to discuss how many people Icon should send to an upcoming sales  more...

Team Participation Decision Making in Teams ...at prepare teams to use consensus. Describe how to create a consensus-oriented atmosphere. Apply the six steps of the consensus process. Identify two actions for influencing a biased team member. Rate team options against predetermined criteria. Apply the four guidelines for  more...

Oracle8 Backup and Recovery - Strategies and Backups Course Overview This is the first course in a two-part series that will introduce participants to the critical task of planning and implementing database backup strategies. In this course, users will be introduced to backup concepts and the Oracle architecture. They will learn how to change the archive mode of a database and configure a database for archive processing. Additionally, users will  more...

SAP R 3 3 0 Fundamentals Course Overview Now you can learn the functionality and capabilities of the SAP R/3 3.0 System, designed for the open system environment, as well as understand the advantages for business and the user. This course will help you differentiate between each integrated application module of the SAP R/3 3.0 system. Through the use of examples of system functions, you will get the user's perspective  more...

HTML 4 Part 1 HTML Fundamentals Course Overview This is the first course in a two part series that presents learners with the basic concepts and skills in HTML 4.01. The course covers World Wide Web basics, formatting web pages and creating links, images and multimedia, tables and frames, and placing information online. Learn To • Identify the concepts of HTML. • Create different types of lists. •  more...

HTML 4 Part 1 HTML Fundamentals Course Overview This is the first course in a two part series that presents learners with the basic concepts and skills in HTML 4.01. The course covers World Wide Web basics, formatting web pages and creating links, images and multimedia, tables and frames, and placing information online. Learn To • Identify the concepts of HTML. • Create different types of lists. •  more...

SAP R 3 Structure Operation ... architecture on which it is based. Additionally, it will describe how the trainee will be introduced to R/3 as an integrated system, as well as its organizational structure, and components. The trainee will also be shown how to customize the R/3 System. Learn To: o Structure of the SAP R/3 System. o The R/3 System. o R/3 System Architecture. o How the R/3 System Works. o  more...

Business Etiquette Business Functions Travel Business Etiquette: Business Functions and Travel offers the student an overview of etiquette guidelines for business functions and meals. The program details how to dine with proper manners and use formal table settings appropriately. In addition, the program teaches the learner how to be a courteous traveler and prepare for international business trips. Learn To Match the types of  more...

Program Life Cycle and Organization Regardless of your industry, programs and program management exist within their context and act as the infrastructure for implementing strategies. Effective program managers must be mindful of how different industries can impact program life cycles and the benefits they are designed to reap, and must continually refine their skills for adapting program life cycles to strategic goals. This course  more...

Identifying Your Hazardous Waste Identifying hazardous wastes according to RCRA regulations helps environmental professionals to determine how the waste must be managed. This course covers identification of hazardous wastes, characteristics of hazardous wastes, and universal and miscellaneous wastes according to RCRA regulations. Discarded material and excluded hazardous wastes will also be discussed in detail. Apart from RCRA  more...

8 Hour RCRA Refresher CA ...clusion of this course, the student will be able to: - Describe how the RCRA structure works, including tracking, permitting, inspection, and enforcement procedures - Identify listed hazardous waste and determine if a waste exhibits the characteristics of hazardous waste, which include ignitability, reactivity, corrosivity, and toxicity - Explain universal waste regulations and  more...

Personal Protective Equipment for General Industry The Personal Protective Equipment course provides employers and employees with knowledge concerning the proper selection, care and use of Personal Protective Equipment (PPE). Students will be informed of the OSHA requirements for PPE compliance in the workplace. Learning Objectives: * Describe the role of PPE in controlling exposure to hazards in the workplace. * Identify parts of the  more...

Green Building Commercial Certification Program The Green Building Commercial Certification program serves to re-enforce the ideas behind high performance buildings maximizing operational energy savings; improving comfort, health, and safety of occupants and visitors; and limiting detrimental effects on the environment. This certification program provides instruction in the new methodologies that form the underpinnings of high performance  more...

Spanish- Introduction to OSHA and OSHA Act Cost: $20. 00 Enroll in Course: http://bit. ly/ 4TFsSG This online safety course gives a basic overview of OSHA, the OSH Act, and OSHAa ™s role in prevention and elimination of illnesses and injuries in the workplace. It includes information about employer and employee rights and responsibilities, and a very brief look at the OSHA inspection process, reporting and OSHA recordkeeping  more...

EKG Recognition EKG Recognition EKG monitoring is becoming more common in inpatient and outpatient care settings as well as emergency and critical care areas. Nurses and other healthcare professionals are responsible for cardiac patients including monitoring and interpreting cardiac dysrhythmias. They must develop critical thinking skills required to quickly and accurately identify potentially life  more...

Clostridium Difficile Colitis Prevention And Management Clostridium Difficile Colitis Prevention And Management Clostridium difficile is an inimitable organism that normally lives in the gut. When an antibiotic is taken to treat an infection, helpful or normal bacteria are destroyed, causing an overgrowth of the C. difficile bacteria. Clostridium difficile localizes to the large bowel, where it manifests as diarrhea and colitis. The symptoms of CDI  more...

Preventing and Managing Norovirus in Healthcare Settings Preventing and Managing Norovirus in Healthcare Settings Norovirus is the predominant cause of acute gastroenteritis, causing both sporadic cases and outbreaks. It is estimated to be the causative agent for over 23 million gastroenteritis cases occurring every year in the U. S. Norovirus gastroenteritis infections commonly occur in healthcare settings. In fact, healthcare institutions, such as  more...

Norovirus in Long-Term Care Facilities Norovirus in Long-Term Care Facilities Norovirus is the predominant cause of acute gastroenteritis, causing both sporadic cases and outbreaks. It is estimated to be the causative agent for over 23 million gastroenteritis cases occurring every year in the U. S. Norovirus gastroenteritis infections commonly occur in healthcare settings. In fact, healthcare institutions, such as hospitals and  more...

Infection Prevention and Control in Long-Term Care ...1 function of the Infection Preventionist in a LTCF. 4. Describe how to recognize an infection outbreak. 5. List 2 important topics of staff education. Curriculum 1. Definition 2. Demographics 3. Infection Risks a. Characteristics of Elderly b. Device Use c. Institutional Factors 4. Specific Infections a. UTIs b. Respiratory Tract Infections c. Skin/ Soft  more...

Basic Peripheral IV Therapy in Adults ...e the causes and treatments of electrolyte imbalances 7. Describe how each solution: isotonic, hypotonic and hypertonic, effects the recipient 8. Identify methods of fluid regulation 9. List external factors that can influence the rate of flow 10. Demonstrate the correct calculation of an IV flow rate 11. Identify methods of infection control related to IV therapy 12. State the  more...

Current Concepts in Chemotherapy This instructional course has been designed for nurses administering and/ or caring for the patient receiving chemotherapy. Both nurses involved in infusing chemotherapeutic agents and those caring for patients receiving these medications need a working knowledge of the diagnoses for which they are given, side effects of the drugs, appropriate nursing interventions, and the psychological  more...

The Science of Heat and Moisture Exchangers The Science of Heat and Moisture Exchangers The aging of Americaa ™s population combined with new extended life expectancies is resulting in an unprecedented demand for long-term care. This course is designed for nursing and other departments who have ventilator patients in their every day environment. These ventilator patients may be located in hospital ICUs, Long Term Acute Care  more...