Online Description eLearning - Training Resources

Java 2 -- Applets & Imaging ...provided by the java.awt.image package, and gives a brief description of each of them. The unit explains the use of the ImageObserver interface for loading an image. You will learn to obtain a Graphics object from an Image object. The unit also describes the use of the MediaTracker class for loading a group of images synchronously. You will learn to use the ImageProducer interface and the  more...

Understanding and Using Contracts ...description -- In almost every business transaction a contract is made. This course will tell you how to know when a true contract has been made, identify when it is binding, and determine the limitations and scope of the agreements. It will also give you information and guidelines on how and when to sever the contract, how to modify it, and how to circumvent potential problems. IMPORTANT NOTE:  more...

Time Management ...description -- This course addresses the nuts and bolts of time management tools for setting goals, keeping logs, and planning your time. It includes methods for identifying low pay-off activities and time-wasters, along with suggestions for getting rid of them. It provides tips for organizing your materials and your surroundings for more efficiency, and has other practical suggestions for  more...

Successful Negotiation ...description -- Negotiating is a thread woven through not just your time in the work environment, but also in daily living. Knowing how to negotiate successfully will improve your interactions with customers, coworkers, and even family members. This course will give you the strategies and techniques you will need to help you define opportunities in which negotiating would be appropriate and to  more...

School Time Phonics Program A four-disk CD-ROM phonics-based learning environment for mastering the basic letter-sound associations in the English language. The School Time Phonics Program is a four-disk CD-ROM phonics-based reading program designed by reading specialists to provide an interactive, multisensory learning environment for mastering the basic letter-sound associations in the English language. This comprehensive  more...

Setting Performance Goals and Expectations ...description -- Productive and motivated employees are those who clearly understand what is expected of them in terms of performance and behavior. This course has tools and methods for collaboratively establishing goals and specific performance criteria for all employees. There are tips to help you obtain commitment to the goals and methods to help you review performance goals regularly. It also  more...

Shipping with Dry Ice ...lesson in full detail. Complete in as little as 8 hours. Description This course, "Shipping with Dry Ice", has been designed with specific exercises related to the transportation of dry ice ("carbon dioxide, solid") by air from a shipper`s perspective. Our 10 step approach encompasses all of the activities which must be addressed when preparing dry ice for shipment by air. This course has  more...

Recognizing and Avoiding Burnout ...description -- The Strategies and Tips in this course will give you the tools to assess your own emotional state, locate the stressors in your life, and evaluate your expectations, a major contributor to burnout. You will be given guidelines to identify the various stages of burnout and methods to recognize where you are in the process. The course focuses on giving you practical techniques for  more...

Recognizing and Managing Anger ...description -- After learning to identify the different sources of anger, you will be given tools and methods to help you determine the emotional roots of your own anger and recognize how it manifests in your life. Tips will help you recognize your responses to anger, and give you tools to manage it. You will also be given powerful techniques that will help you use your anger to gain positive  more...

Recognizing and Responding to Signals of Violence ...description -- The anger and violent feelings that are becoming all too common in children have resulted in public tragedies throughout the nation. Everyone is asking, `How could this happen here?` and `How could it have been prevented?` Unfortunately, these incidents will probably continue. However, there are usually advance warning signs of a child`s potential to carry out violent acts.  more...

Recognizing Employee Performance ...description -- Motivated employees don t just happen they are the result of effective leadership. You will learn how to lay the groundwork for successfully recognizing employee performance, and find out how to identify the recognition methods that your organization offers. There are suggestions for powerful non-monetary rewards and ideas on how to use the job as a way to recognize and  more...

Providing Effective Feedback ...description -- Many people have good intentions to provide helpful feedback, but don t know the simple rules and techniques for doing it. This course includes tools to develop helpful feedback and use it to motivate employees. It has techniques and methods to foster a nurturing environment, convey your improvement ideas, check for understanding, and help others learn from their mistakes.  more...

Presentation Skills ...description -- One of the biggest fears for managers and others is speaking in public. You will receive worksheets and checklists to help you plan and present your remarks for the most impact, and you will learn how to deal with the anxiety that so often accompanies such assignments. The course includes tools and techniques to help you determine what the audience wants and needs, methods to  more...

Poetry Writing For Dreamers and Non-Dreamers ...poetry writing resulting in publication and ISBN(see full description). This course focuses on the art of poetry on two levels, one as a craft and one as a concept. Basic structure and form are taught along with the encouragement to use only those formats supporting the poet`s vision and intent. Students will work on a one-to-one mentoring basis with the instructor, Carol Givner. Each student  more...

Organizing Your Workspace ...description -- The stacks, books, and little pieces of paper can seem overwhelming. Disorganization hinders work performance and creates feelings of stress and anxiety. By learning to organize your workspace, you can reach better levels of performance. This course will identify techniques for organizing your work areas, shelves, drawers, and files. It will also give you tips for maintaining  more...

Overcoming the Loss of a Loved One ...description -- The Strategies and Tips in this course will help someone learn how to understand the impact of losing a loved one and anticipate the emotions they can expect to experience. There are tools to help the bereaved accept the loss and define ways to deal with IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. The  more...

Personal Financial Planning ...description -- Without wise financial planning, the future may not be what most of us hope for, and even the present may be less that comfortable. This course contains the essential principles of planning for both short- and long-term needs and has many tools and references to provide guidance for planning and using personal financial resources. It gives tips and worksheets for setting  more...

Motivating Employees ...description -- The difference between a just surviving business and a thriving one is the energy and commitment of its people. A motivated and dedicated workforce is the formula for long-term success. This course gives practical suggestions for identifying group and individual motivating factors and mobilizing them to energize employees. There are tools, techniques, and methods for revitalizing  more...

Moving from Trainer to Performance Consultant ...description -- Taking a step up in your career is an exciting time. Now is your chance to help your clients with their overall abilities, not just a few key skills. The move from being a trainer to becoming a performance consultant can be difficult if you aren t aware of certain strategies and tips. This course will help you identify the steps to gaining the skills you need while building  more...

Linux Operating System ...n that will lead to certification and more. Linux Course Description This course will walk you through the Linux installation and setup, including some of the more difficult topics like network settings and graphical interface configuration. Then you will learn the basics of using Linux and get into the popular text editor VI. Using VI you will learn the basics of the Linux shell and how to  more...

How To Master Communications ...description -- Communication skills are vital to an organization`s effectiveness. The How to Master Communications bundle builds on the basics of effective communication and shows how to apply sound communication skills to a variety of interpersonal and leadership situations, such as intervening in conflict and providing feedback. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t  more...

How To Master Performance Management ...description -- Managing employee performance is the single greatest challenge facing supervisors and other leaders in today's competitive and fast-paced organizations. Learn how to maximize the contributions of each employee by setting effective goals, monitoring accomplishments, recognizing achievements, and disciplining or redirecting those who are not meeting performance requirements.  more...

How To Master Sales Skills ...description -- The How to Master Sales Skills bundle will develop the most essential skills in sales personnel without extensive away-from-work classroom training. Based on fundamental best practices, these courses prepare new sales personnel to be effective. They create a common baseline set of processes for an entire sales organization, regardless of previous experience, to follow as standard  more...

How To Master Supervision ...description -- Supervisors in all functions face a daunting challenge as they bridge the gap between individual contributors and management. This bundle addresses four critical competence areas, beginning with an overview of successful supervision and attacking three major supervisory responsibilities leading meetings, managing projects, and delegating. IMPORTANT NOTE: INTERNET EXPLORER (IE)  more...

Financial Basics for Non-financial Managers ...description -- This course helps a non-financial manager make sense of the terms and concepts that are used in managing the financial aspects of a business. It explains basic financial structure and discusses the financial information you must have to run a business. You will learn how to read financial reports and understand the purpose and limitations of each. You will also get tools and  more...

ESL for Business - Letters and Memos ...ents will guide students in improving their skills. Full Description Many times in business, your written words are your "calling card" to customers, vendors, and even associates and management within your own company. How do you feel about what you write: Do you feel that because English is your second language, you don't communicate as well as others? Do you find your weak writing skills  more...

ESL for Business - Special Documents ...ents will guide students in improving their skills. Full Description Many times in business, your written words are your "calling card" to customers, vendors, and even associates and management within your own company. How do you feel about what you write: Do you feel that because English is your second language, you don't communicate as well as others? Do you find your weak writing skills  more...

ESL for Business - E-mail Communication ...ents will guide students in improving their skills. Full Description Many times in business, your written words are your "calling card" to customers, vendors, and even associates and management within your own company. How do you feel about what you write: Do you feel that because English is your second language, you don't communicate as well as others? Do you find your weak writing skills  more...

Discover the Benefits of Self-Publishing! ...options, and how to market your book and sell it. Course Description Fewer and fewer publishing companies are taking on new authors and self-publishing is becoming a very viable and profitable option for many authors. If you are considering self-publishing your book, this course will provide you with a systematic approach for accomplishing that task. You will learn how to format your  more...

Complete Course in Professional Medical Transcription using MIME method of instruction Student Edition ...students who wish to work in a medical office. See course description for course fees. Set for a 6 month completion schedule. Recognized by the AAMT (American Association for Medical Transcription). This course follows the American Association Medical Transcription Model Curriculum for Medical Transcription. This in-depth course uses the most valuable and state-of-the-art training methods  more...

Build Your Own BIZ(tm) - Pricing Your Product This course will help you price your product for profitability and stability.You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Price Your  more...

Car Rental Certificate Program - Instructor Led ...tems, travel reservations ad ground transportation. FULL DESCRIPTION The Car Rental Certificate Program consists of four individual courses (see course list below). Each course includes instruction, student-instructor interacation through email and message boards, assigments and a final exam. Courses require 20- 30 contact hours for completion and are self paced but individual courses must be  more...

Build Your Own BIZ(tm) - Selling Skills ...ales. The class includes text and downloadable resources. Description of Course Selling Skills explores the following areas: The keys to successful selling Sales skills Types of sales Anatomy of a sale How to set sales goals Target your audience Know your customer Sales tools Sales strategies Close the deal Growing a sales team Compensating a sales team Tips for sales manager The Selling Skills  more...

Build Your Own BIZ(tm) - Teamwork ...e class includes video, text, and downloadable resources. Description of Course Teamwork explores the following areas: The costs of teamwork The benefits of teamwork When not to use the team approach What makes teams work Putting your team together Laying the foundation for teamwork Giving the team what it needs to succeed Defining team effectiveness Other aspects of teamwork Virtual teams The  more...

Build Your Own BIZ(tm) - Using Financial Statements ...e class includes video, text, and downloadable resources. Description of Course Using Financial Statements will explore the following topics: The purpose of financial statements Preparation of financial statements Accounting Rules Verification of Financial Statements Comparison of Financial Statements Weaknesses of Financial Statements The Four Primary Types of Financial Statements Analysis of  more...

Build Your Own BIZ(tm) - Writing a Business Plan ...oviding valuable insights via video, text, and downloads. Description of Course Writing a Business Plan will help you craft your successful business plan by exploring the following critical steps of business plan design: Defining the role of a business plan Conducting in-depth research Telling your story Planning for the future Setting SMART(Specific, Measurable, Actionable, Realistic,  more...

Build Your Own BIZ(tm) - How to Hire ...e class includes video, text, and downloadable resources. Description of Course How to Hire explores the following areas: Evaluating the need to hire Deciding how to proceed Confirming the job description Soliciting and screening candidates Planning the interviews Conducting the interviews and analyzing results Checking, selecting, and confirming the hire Following up with candidates The How to  more...

Build Your Own BIZ(tm) - Networking ...e class includes video, text, and downloadable resources. Description of Course Networking explores the following areas: What is networking? Reasons for networking Baseline assessments Managing your relationships Giving value First and lasting impressions Conversations Event networking Networking through individuals Fostering and maintaining relationships Creating a networking action plan The  more...

Build Your Own BIZ(tm) - Performance Improvement This course will help you facilitate performance appraisals with your workforce.You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation.  more...

Build Your Own BIZ(tm) - How to Fire ...e class includes video, text, and downloadable resources. Description of Course How to Fire will explore the following topics: Decrease the need for terminations The cardinal rules of corrective action and termination Using progressive discipline Making the firing decision systematically Planning and preparing to terminate in advance Conducting a discharge meeting Following through after a  more...

Build Your Own BIZ(tm) - How to Borrow Money ...e class includes video, text, and downloadable resources. Description of Course How to Borrow Money will explore the following topics: Positioning your business for borrowing from a bank Who to approach How to approach a bank Business banking versus commercial lending Business borrowing in a nutshell The approval process Structuring a business loan Loan types The How to Borrow Money course also  more...

Build Your Own BIZ(tm) - Customer Service Strategies ...e class includes video, text, and downloadable resources. Description of Course Crisis and Continuity Planning will help you ensure the survival of your business in the event of a crisis event. The class will explore these areas: Moving your business Planning for emergencies Planning for the loss or absence of key employees Understanding insurance options The Crisis and Continuity Planning  more...

Build Your Own BIZ(tm) - Better Budgeting This course will help you gain an overall understanding of the budgeting process. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Create  more...

Build Your Own BIZ(tm) - Bootstrap Marketing ...vice. The class includes text and downloadable resources. Description of Course Bootstrap Marketing explores the following areas: Marketing basics Creating a marketing plan Defining your target audience Determining marketing channels (viral marketing, digital merchandising, trade shows, Internet marketing, E-mail marketing, newsletters and more) Creating marketing strategies Measuring the  more...

Build Your Own BIZ(tm) - Branding and Beyond ...e class includes video, text, and downloadable resources. Description of Course Branding and Beyond explores the following areas: What is branding? How branding works Choosing a strong name Protecting brand names Distinguishing differences Comparing competition Strategies for brand specificity Using image in advertising Value proposition Activating the brand The Branding and Beyond course also  more...

Build Your Own BIZ(tm) - Crisis and Continuity Planning ...e class includes video, text, and downloadable resources. Description of Course Crisis and Continuity Planning will help you ensure the survival of your business in the event of a crisis event. The class will explore these areas: Moving your business Planning for emergencies Planning for the loss or absence of key employees Understanding insurance options The Crisis and Continuity Planning  more...

Build Your Own BIZ(tm) - Customer Service That Sells ...e class includes video, text, and downloadable resources. Description of Course Customer Service That Sells will help you improve the level of customer service you provide to your customers. The class will explore these areas: Customer service fundamentals Defining and measuring customer service How to hire customer service oriented employees How to train for great customer service Motivating,  more...

Build Your Own BIZ(tm) - Dynamic Workforce Management ...e class includes video, text, and downloadable resources. Description of Course Dynamic Workforce Management will explore the following topics: Articulating your vision to your workforce Choosing a management strategy that works for your business Managing Stress, Time, and Conflict Verification of Financial Statements Developing Your Leadership Skills The Dynamic Workforce Management course  more...

Build Your Own BIZ(tm) - Employee Handbook This course will help you develop an employee handbook that helps you communicate the mission, vision, and objectives of your company. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this  more...

Accounting In An Hour ...s and knowledge in the subject area and review the course description before enrolling. This course is self-directed and should not be considered as a replacement for a 15 week face-to-face instructor-led accounting course. It does however have great value in teaching the basics in a very meaningful way. Accounting In An Hour Whether you are working with a small, medium or large organization,  more...

Applying Emotional Intelligence in the Workplace ...description -- Having logical intelligence will give you a good start in succeeding in your job. But to be more effective you must also develop your emotional intelligence. Using the two together, you will get along much better with your colleagues and know how to get ahead at work. You will learn how to handle your emotions and gear them towards a positive outcome. This course will teach you  more...

Business Writing Basics ...description -- You know what you want to say, but how do you say it? Do you even know the proper format to use for a memo, business letter, etc.? Writing is a part of everyday life, particularly in the work setting. This course will help you avoid common grammar and spelling blunders and outline ways you can make your writing more persuasive and professional. Once you`ve learned the simple  more...

Developing A Child s Critical Thinking Skills ...description -- Critical thinking skills are essential for children to have as they learn to make decisions and solve problems. This course addresses what adults can do to teach children how to think through and reason in age-appropriate ways, preparing them for the greater responsibilities that come as the child matures. There are diagnostic tools, activities, and communication techniques that  more...

Closing the Sale ...description -- Many potentially effective sales people are unable to complete the only element of a sale that results in incomea closing. This course examines the issues related to preparing and setting the stage for a commitment to buy, looks at some of the reasons that this is such a tough step for many aspiring sales professionals, and gives techniques and methods for making sure it  more...

Creating an Effective Sales Team ...description -- Leadership is the most important element of a sales forcea s success, and it has some unique challenges. In this course, a sales force leader will learn how to get a sales team organized, motivated, and focused on results. There are suggestions and tools for creating a cohesive team, developing a high level of commitment to goals, and coaching sales professionals for improved  more...

Guardianship Decisions for Elderly Loved Ones ...description -- Being designated as a guardian for an elderly or otherwise disabled loved one can be a daunting responsibility. This course will remove some of the apprehension and fear by providing specific directions for determining appropriate care alternatives, alerting you to pitfalls, giving you ideas for maintaining the loved onea s quality of life, and enlisting the support of caring  more...

Internet Basics ...description -- Although the Internet has been an integral part of many peoplea s lives for several years, there are many who are just now taking advantage of its many resources. This course is for those who have little or no previous exposure to the Internet. It includes the most common Internet terms, basic navigation information, an overview of the resources available online, and important  more...

Mastering Cold Calls ...description -- There are some specific strategies that can help a sales person become more confident and competent in making cold calls, and this course has them. It describes both the technical and the psychological techniques and methods to help you overcome your apprehension and conduct a call that gets results. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or  more...

Negotiating for the Sales Professional ...description -- An effective sales professional knows how to meet customer needs while assuring reasonable terms and profit for his or her own company. This course has techniques for identifying customer expectations and determining how to meet them in a way that both parties are satisfied by the results. There are checklists and discussion guidelines to help a sales professional master this  more...

Qualifying Sales Prospects ...description -- Everyone must manage the time and energy they have to get the most results for their efforts. For sales professionals, part of this efficiency comes from qualifying sales prospects. This course has tools, techniques and methods for making sure that you are following sound principles as you qualify prospects and determine where to invest your time for the best potential pay-off.  more...

Applying Leadership Basics ...description -- Applying Leadership Basics provides the fundamental skills for leading a group: defining the task, establishing a vision, gaining commitment, and building relationships. It tells you how and when to use various leadership styles and gives smart techniques to help leaders direct the efforts of others. The Strategies and Tips in this module teach you how to foster innovation,  more...

Balancing Work and Family ...description -- Although most people must work in order to live, it is family that makes life worth living, and ita s important to be able to balance the requirements of these two major efforts in order to satisfy our personal needs. This course has tools and techniques for identifying basic values and assuring that efforts and time are spent in ways that bring the most reward and satisfaction.  more...

Becoming an Effective Team Member ...description -- The key to a teama s success is the effort of each individual team member. As just one component of your team, it is up to you to do the best that you can for the team in order for it to achieve its goals and objectives. In this course, you will learn Tips and Key Points for developing a team-oriented attitude and learning to work with your teammates. You will soon see better  more...

Building a Successful Team ...description -- Your team may just be forming, or you may be renewing your goals for the coming year. You may have just gotten a new team member or even lost a few. This course will take you through the various stages of a teama s development and give you Strategies and Tips for guiding your team successfully through the process. You will learn how to recognize and respond to your teama s  more...

Choosing a Childcare Provider ...description -- There are numerous options from which to choose a child care provider, and ita s important to find the one that meets your needs the best. This course has guidelines and tools for identifying the essential services that you should expect, determining the competence of the child care staff, matching a childa s needs with the providera s capabilities, and assuring that the child  more...

Coaching and Counseling ...description -- It would be na ve to think that all employees have the skills necessary to succeed without even being taught what these skills are. In addition, many people may have personal concerns that hinder work performance. By learning how to effectively coach and counsel, you can help your employees ease personal burdens and train them in the skills they need to be better employees. This  more...

Conducting Performance Reviews ...description -- Performance reviews are one of the most challenging responsibilities that leaders have, and this course will walk you through the process step by step and help you avoid many common pitfalls. There are ways to get the employee involved in the review process, and techniques to use in the performance discussion itself. Youa ll be given techniques for dealing with challenging  more...

Conflict Intervention ...description -- This course is valuable for anyone who must intervene when others are in a conflict. It addresses how to assess the climate of a conflict and understand the issues. There are methods to gather information, neutralize the situation, clarify points of view, and define the conflict. There are also techniques for brokering a win/win situation, gaining commitment from all parties, and  more...

Creating a Strong Leadership Team ...description -- This course delivers the key elements of how to create a leadership team that is a model for the rest of the organization. The Strategies and Tips are practical tools and methods to create and maintain a shared vision, define roles and responsibilities, and determine mutual goals and priorities. Key Points also include techniques for avoiding power struggles and resolving issues  more...

Dealing with Difficult Customers ...description -- Today's information-age customers are the most informed and demanding shoppers ever. For a service representative, meeting the demands of one of these savvy customers can be a customer service nightmare! Taking this course will wake you from the nightmare and show you how to calm angry customers and resolve their complaints while keeping your cool. IMPORTANT NOTE: INTERNET  more...

Dealing With Violence In The Workplace ...description -- More often than we care to admit, society and the workplace are becoming more violent. This course has tools and methods to help the manager or supervisor recognize potentially violent situations before they need attention, and then to take positive action to avoid or eliminate the potential problem. There is a wide array of techniques to help leaders use communication, conflict  more...

Delegating ...description -- This course takes you through every step of the delegation process from beginning to end. You will learn how to define the task and determine to whom it should be given. There are tips and techniques for monitoring the projecta s progress without micromanaging, and methods for coaching and developing employees along the way. There are also tools and methods to help you get the  more...

How To Master Business Management ...description -- Every employee and manager needs to know a number of basic business management principles and processes, regardless of his or her function or discipline. This bundle includes topics that will build an employee's mastery of several essential business processes and issues, including financial basics, contracts, and business communications. It includes something for everyone, from  more...

How To Master Human Resources ...description -- This bundle covers some of the most challenging human resource compliance issues that employees and supervisors facea sexual harassment, violence, and EEO practices. Use the lessons in this bundle to prevent or address workplace situations that must be handled sensitively in order to promote respect and avoid legal consequences. Also included is a course to assist your training  more...

How To Master Leadership ...description -- The secrets of organizational effectiveness lie in the capabilities of a company's leadership. This bundle includes those fundamentals of effective leadership that will have the greatest impact on performance. Whether applying essential motivational principles or developing a strategic plan, your organization's leaders will find solid, best-practices guidance in this bundle.  more...

How To Master Personal And Family ...description -- It wasn't so long ago that companies expected employees to give their all to the job and sacrifice their lives in order to get ahead. Now most organizations understand that employees are whole people who show up for work each day, people who want to be effective not just on the job, but in their personal lives as well. This bundle helps employees deal with some of the thorny  more...

How To Master Personal Career ...description -- Much of one's professional success is a function of personal skills that relate to professional activities, such as interviewing for a new job, balancing work and family, and managing stress. The 10 courses in this bundle develop personal competencies that will support your employees' career aspirations and enhance their effectiveness in their private lives. IMPORTANT NOTE:  more...

How To Master Staying Positive ...description -- Today's fast-paced and competitive work environment is loaded with inconvenience, frustration, and even chaos. Maintaining a positive attitude and outlook has never been toughera or more important. The How to Master Staying Positive bundle is first aid for the stressed and stretched. Its courses provide guidance on managing stress, dealing with burnout and anger, time  more...

How To Master Team Building ...description -- Meeting business objectives and maximizing resources requires effective teamwork, and this bundle will build the basic competencies that will ensure your teams are organized, goal-oriented, and customer-focused. Together they provide a toolkit of effective techniques and strategies for building high-performing teams in any function or discipline. IMPORTANT NOTE: INTERNET EXPLORER  more...

Interviewing Job Candidates ...description -- This is a practical course with tools and methods to help you prepare to get the results you want. You will learn how to define exactly what youa re looking for in a job candidate, and be given checklists and discussion guides for asking the right questions to get relevant answers. The course addresses the most common legal pitfalls and how to avoid them, as well as issues you  more...

Leading Effective Meetings Course description -- Meetings, meetings, meetings. You cana t live with them and you cana t live without them. Make sure that the meetings you lead are organized, focused, and productive. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use Netscape or other browsers for this training.  more...

Leading Effective Teams ...description -- This practical, hands-on approach to team leadership addresses the three essential elements of creating an effective team: focusing on results, providing structure, and building positive interactions and teamwork. You will be given tools to help you document the purpose of your team and account for all the tasks that need to be done. You will learn techniques to help you keep the  more...

Managing a Virtual Office ...description -- More and more companies are finding that flexibility for employees in both work hours and work location help them attract and retain the best talents and actually improve productivity. This course identifies the potential benefits and pitfalls in managing a a virtuala ? workforce, gives guidelines for maintaining communication, monitoring productivity, and encouraging peak  more...

Managing Change ...description -- Poorly managed change can account for a huge amount of lost productivity. This course covers the most essential elements of living with and managing continual change. There are simple and straightforward techniques for dealing with the inevitable resistance, methods for setting goals and developing a plan, tools for understanding the personal and professional stresses that all  more...

Managing Disagreement ...description -- Conflict comes in all formsa from a change in work processes to full-blown disagreement about the company's strategic planning. Fortunately, there are several techniques for managing disagreement, depending on which parties are involved and how important the issue is to each person. This course identifies the strategies for solving conflict and maintaining positive working  more...

Managing Negative People ...description -- Some people can be difficult to work with. They never seem excited about their work, and they create a general atmosphere of negativity. So how do you handle them? This course will help you identify what it is that makes certain people pessimistic and what you can do to help them. It will identify strategies you can use for boosting self-esteem, morale, and turn negativity into  more...

Managing Projects ...description -- The Strategies and Tips in this course will take you through the steps of managing a project, from defining the requirements to managing the implementation. You will be given tools and methods for organizing the project activities, focusing on customer needs, and leading the project team to successful completion. There are suggestions for resolving plan and budget conflicts,  more...

Managing Stress ...description -- The tools and techniques in this course will help you understand and diagnose the stress in your life, identify the stressors you can and cannot control, and assess your readiness to make changes. There are methods to help you develop a systematic approach to eliminate stressors, manage your time, and implement short-term and long-term coping mechanisms. Youa ll develop a plan  more...

Solving Problems as a Team ...description -- This course identifies some of the most useful group problem-solving techniques that teams can use. You will learn how to encourage collaboration on your team, work through problems together, and combine methods for complex problems. You will be given tools and techniques to help you follow a standard problem-solving process, and get team consensus and support. The course also  more...

Succeeding as a Supervisor ...description -- A supervisor is a critical player in an organizationa s success. Here is where the most valuable resources, particularly the workforce, are either maximized or wasted. This course details the most important elements of successful supervision, with attention to both people and organizational skills. There are tools and techniques for making the most of the talents of the work  more...

Telephone Sales Skills ...description -- This course identifies the specific selling techniques and strategies that sales people need to be effective over the phone. It gives suggestions for relieving the anxiety of picking up the phone; checklists to make sure you are prepared for that all-important conversation, and techniques for polishing your over-the-phone approach. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER  more...

Telephone Skills for Quality Customer Service ...description -- Telephones are an everyday part of business and often aid in your customersa first impression of your company. This course identifies telephone skills needed to be successful and more professional. It provides strategies to enable you to give your callers the quality service they deserve. You will learn tips for handling the telephone, ways to manage the discussions, and how to  more...

Valuing Diversity ...description -- This course provides an excellent base for the manager to learn about his or her own beliefs and to see the potential of a diverse workplace. There are tools and techniques to help a supervisor learn to recognize the positive contributions all employees make in achieving the goals of the organization. There are suggestions for modeling and promoting organizational values and  more...

Appreciating Personality Differences ...description -- Ever wonder why some people act the way they do? You may sometimes think, The world would be a much better place if everyone were more like me. But, in fact, ita s each persona s unique style that creates a more complete workplace! Thata s why ita s important to identify both your own personality style and the differing styles of others. Understanding these style differences  more...

Basics of Effective Communication ...description -- Basics of Effective Communication examines the fundamental elements of communication and describes how you can send clear and consistent messages to a Receiver. It gives tips for choosing the right communication method and considering other important factors that impact effectiveness. It covers effective listening and feedback skills in practical and immediately useful Strategies  more...

Basics of Effective Selling ...description -- Selling is a complex and sophisticated process, but successful sales begin and end with the basic essentials. This course includes an overview of the selling process, and provides worksheets and checklists to take you from contact list through sales call and on to follow-up and referrals. There are tools for identifying the features and benefits of your product and service, doing  more...

Building Strong Customer Relationships ...description -- This course will help you get to know your customer as you use the tools that are provided to conduct customer audits and listen to customer feedback. There are techniques for developing a customer focus and gaining the commitment of all employees to excellent customer service. A company-wide customer friendly culture will be just one of the payoffs youa ll get from using the  more...

How To Master Customer Service ...description -- Customer service personnel are the frontline in making your customers happy and developing your reputation as a quality company. The How to Master Customer Service bundle addresses three vital aspects of customer servicea developing a customer-oriented culture, using effective telephone skills for quality customer service, and dealing with those occasional, but very important,  more...

Interviewing Skills for Job Candidates ...description -- Job Candidates will find that this course gives them the A-to-Z of interviewing for a new job. The Strategies and Tips provide specific recommendations for valuable preliminary work, and tools to prepare for the interviewera s questions. Key Points will help you promote your best image and create a positive impression. You will learn how to follow up with the interviewer and how  more...

Managing Your 401 k ...description -- More and more companies are providing a 401k as a benefit. Human resource managers frequently counsel their employees on the mechanics and planning of their 401k programs. This course provides a foundation for you to know how to appreciate vesting, select wise investment packages, and understand diversification. You will also be given tools and strategies for understanding and  more...

Problem Performance Identification If problem performance is to be managed effectively then, it needs to be clearly identified. This may not be as straightforward as it may at first sound. There are different views about the methods of identifying problem performance and a manager needs to be able to appreciate the differing points of view. Specifically the distinction between conduct and performance is crucial, because the  more...

Screening Applicants ...unities in your organization using a behavioral-based job description. Applicants are pouring in. What do you do next? You must become skilled at screening applicants so that you can narrow the field to the group of individuals who appear to be best suited to the needs of your organization. In this course, you'll learn how to use applications, resumes, phone calls, and references as screening  more...

Oracle9i Performance Tuning Optimizing Sorts Minimizing Contention The content of this course includes details about each component of an Oracle database instance, such as data blocks, disks, memory, CPU, and dynamic views. Students learn about migration and chaining, reorganizing indexes, optimizing sort operations, tuning rollback segments, managing automatic undo, monitoring activities, implementing the Oracle shared server, and troubleshooting. Learn To:  more...

Oracle9i Peformance Tuning Managing Memory and Disk I O ...se. Learn To: o Match the optimizer modes with their descriptions. o Match the OPTIMIZER_MODE parameter values with their description. o Identify the methods of creating stored outlines. o Identify the three major areas of the Shared Pool. o Identify the parameters used to tune the Shared Pool. o Identify the goals for tuning the Library Cache. o Identify the descriptions of  more...

ASP NET Part 3 Web Services Web Apps ... service. • Identify the features of the Universal Description, Discovery, and Integration (UDDI) specification. • Identify key requirements of a good ASP.NET Web application. • Identify features of Session state in ASP.NET. • Identify features of cookieless sessions. Audience The intended audience for this course includes Active Server Page (ASP) Web  more...

ASP NET Part 3 Web Services Web Apps ... service. • Identify the features of the Universal Description, Discovery, and Integration (UDDI) specification. • Identify key requirements of a good ASP.NET Web application. • Identify features of Session state in ASP.NET. • Identify features of cookieless sessions. Audience The intended audience for this course includes Active Server Page (ASP) Web  more...

Enterprise Connectivity with J2EE V1 4 Web Services Patterns ...atures of J2EE patterns. Match J2EE patterns with their descriptions. Identify features of the Session Facade pattern. Audience: Experience with the Windows 2000/XP interface, basic PC skills is assumed. Previous Java 2 experience or completion of the Java2 Programming course series is required. Deployment: e-Learning/Self-Study Language Options: US English Total  more...

Enterprise Connectivity with J2EE V1 4 Web Services Patterns ...atures of J2EE patterns. Match J2EE patterns with their descriptions. Identify features of the Session Facade pattern. Audience: Experience with the Windows 2000/XP interface, basic PC skills is assumed. Previous Java 2 experience or completion of the Java2 Programming course series is required. Deployment: e-Learning/Self-Study Language Options: US English Total  more...

ZENworks 2 0 Desktop Mgmt Part 2 ... in ZENworks 2.0. Match the system policy state with the description of how the workstation translates it. Disable a policy using the User System Policies. Identify the guidelines for creating policy packages in an NDS tree. Identify the guidelines for configuring policy packages in an NDS tree. Change the refresh rate for enabled policies using the Workstation Manager. Customize the  more...

ZENworks for Desktops 2 0 Part 1--Application Mgmt ...ion using ACU. Match the command line parameter with its description. Sequence the steps necessary to automate the client installation using ACU and the NCIMAN.exe utility. Prepare an NDS container for manual registration using NetWare Administrator. Run the Workstation Registration program manually from the workstation Scheduler using Windows Explorer. Verify workstation registration  more...

GroupWise 5 5 Admin Part 2--Clients Post Offices ...tion: 2 - 3 Hour(s) Match each client option with its description. Match the platform with the minimum system requirements necessary to run the GroupWise client. Identify the factors to consider when setting up the client software. Identify the locations that the client checks to determine how the client will connect to the POA. Grant NDS and file system rights using the GroupWise  more...

GroupWise 5 5 Admin Part 1--System Fundamentals ...Wise client. Match each GroupWise client folder with its description. View a message using QuickViewer. Create a mail message using the GroupWise client. Identify the default GroupWise calendar views. Post an appointment. Schedule a group appointment. Create a Multi-User list. Create a task. Create a reminder note for another person. Create a folder using the GroupWise client. Link a  more...

Oracle8i Database Admin Manage Security ...res of password management offered by profiles with their descriptions. Create a new profile with password settings by using Oracle Security Manager. Identify the restrictions that are to be considered while adding a user-defined password function. Display password and locking information from the data dictionary by using Oracle SQL*Plus Worksheet. Unit 3: User Resource Consumption  more...

Oracle8i Database Admin Manage Storage Structures ...k segments. Identify the rollback segment type given its description. Sequence the steps for the process in which rollback segments are used by transactions. Identify the conditions under which rollback segments shrink. Sequence the steps that Oracle Server uses to ensure read consistency when a transaction occurs. Identify the factors to be considered while planning rollback segments.  more...

Oracle8i Database Admin Manage an Instance ...ciated with establishing a database connection with their descriptions. Identify the characteristics of a user process. Identify the characteristics of a server process. Match the memory structures of the System Global Area (SGA) with the information stored by them. Match the mandatory background processes with their functions. Match the different types of files existing in a database with  more...

Windows NT Server 4 0 Routing RAS - Part 3 ...e filtering fields used in IP packet filtering with their description. Enable IP packet filtering on a Windows NT router. Create input filters. Create local host packet filters. Create IP packet filters for filtering Web and FTP traffic. Unit 2: DHCP and DHCP Relay Agent Duration: 1 - 2 Hour(s) Sequence the steps in the DHCP client configuration. Identify the functions of DHCP  more...

Windows NT Server 4 0 Routing RAS - Part 2 ...le for OSPF. Match the components of the LSDB with their description. Calculate the metric for a route from the given SPF tree using Dijkstra's algorithm. Sequence the steps that occur for synchronizing the LSDB. Identify the features of a designated router. Unit 2: Single Area OSPF Duration: 1 - 2 Hour(s) Configure Routing and Remote Access Service for a single area OSPF.  more...

Windows NT Server 4 0 Routing RAS - Part 3 ...e filtering fields used in IP packet filtering with their description. Enable IP packet filtering on a Windows NT router. Create input filters. Create local host packet filters. Create IP packet filters for filtering Web and FTP traffic. Unit 2: DHCP and DHCP Relay Agent Duration: 1 - 2 Hour(s) Sequence the steps in the DHCP client configuration. Identify the functions of DHCP  more...

Windows NT Server 4 0 Routing RAS - Part 2 ...le for OSPF. Match the components of the LSDB with their description. Calculate the metric for a route from the given SPF tree using Dijkstra's algorithm. Sequence the steps that occur for synchronizing the LSDB. Identify the features of a designated router. Unit 2: Single Area OSPF Duration: 1 - 2 Hour(s) Configure Routing and Remote Access Service for a single area OSPF.  more...

Windows NT 4 0 Administration Fundamentals - Part 2 ...trator. Set the backup set options using the Backup tool.Description Backup Type. Set the Full Detail Log Option. Schedule an automatic backup on a tape using the AT command. Identify the correct order in which the tapes are used to restore backups. Select the files to be restored from a tape. Restore files from a tape by setting the restore options. Restore to Drive Verify After  more...

Windows NT 4 0 Administration Fundamentals - Part 2 Course Overview This is the second course in a two part series which provides the knowledge and skills necessary to perform post-installation and day-to-day administration tasks in a single-domain and multiple-domain Windows NT 4.0-based network. This series is intended to prepare the learner for Microsoft's self-administered exam 803 on Windows NT 4.0 Administration. L earn To:  more...

Oracle Reports R6 Report Fundamentals ...gories of objects available in a Report Module with their descriptions. Create a report using Report Wizard. Invoke the Reentrant wizard. Create Form Like, Break, Mailing Label, and Matrix types of reports using the reentrant Report Wizard. Modify reports in Live Previewer. Match report file types and their description. Match report file types with their portability limitations.  more...

Oracle Form Builder R6 Enhancing the User Interface ...s that fire a trigger. Identify the trigger type given a description. Identify the scope of a trigger based on its placement in the object hierarchy. Identify the statements that are allowed in trigger code. Identify the default setting of the execution hierarchy property of a trigger. Create a trigger by using an appropriate method. Match the PL/SQL Editor component with the appropriate  more...

Oracle Form Builder R6 Forms Fundamentals ...log box. Match the main environment variables with their descriptions. Identify the tasks of various Form Builder executables. Match each Form Builder module type with its corresponding description. Identify the descriptions of the main components of a form module. Identify the features of the Form Builder block types. Match each form module object type with its description. Unit 2:  more...

Oracle8 Database Administration - Manage Security ...of password management available with profiles with their description. Create a profile with password settings by using Oracle Security Manager. Identify the restrictions that are to be considered while adding a user-defined password function. Display password and locking information from the data dictionary by using Oracle SQL Worksheet. Unit 3: Managing Privileges Duration: 1 - 2  more...

Oracle8 Database Administration - Manage Storage Structures ...k segments. Identify the rollback segment type given its description. Sequence the steps for the process in which rollback segments are used by transactions. Identify the conditions under which rollback segments shrink. Sequence the steps that Oracle Server uses to ensure read consistency when a transaction occurs. Identify the factors to be considered while planning rollback segments.  more...

Oracle8 Database Administration - Manage an Instance ...ciated with establishing a database connection with their descriptions. Identify the characteristics of a user process. Identify the characteristics of a server process. Match the memory structures of the System Global Area (SGA) with the information stored by them. Match the mandatory background processes with their functions. Match the different types of files existing in a database with  more...

Oracle Report Builder Report Fundamentals ...Report editor views and the Data Model objects with their descriptions. Create a report using Report Wizard. Identify the features of Live Previewer. Modify reports in Live Previewer. Identify report file types. Match report file types with their portability limitations. Convert a .rdf file to a .rep file. Document a report using Report Builder. Identify the tasks to migrate a  more...

Oracle Form Builder Enhancing the User Interface ... invoke a trigger. Identify the trigger type given their description. Match the scope of a trigger with their description. Identify the statements that are allowed in trigger code. Match the execution hierarchy of a trigger with their description. Create a trigger by using an appropriate method. Match the PL/SQL Editor components with their description. Match the trigger properties with  more...

NDS Design and Implementation Part 1 ...to design an NDS tree. Match the NDS concepts with their descriptions. Sequence the steps to create a naming standards document. Identify exceptions to using location-based design. Identify criteria that affect lower layer tree design. Unit 3: NDS Partitions and Replicas Duration: 2 Hour(s) Identify the characteristics of a partition. Identify the types of replicas. Indicate  more...

Oracle Workflow 11i10 Components Planning Workflow Processes This course covers the benefits of using Oracle Workflow in an e-business environment. It provides an overview of the architecture and components of Oracle Workflow. It also covers the components of a workflow process. Further, it covers the steps to plan a workflow process. It also covers various standard activities. Learn To: Identify benefits of Oracle Workflow. Identify features of  more...

Windows NT Server 4 0 Routing RAS - Part 4 ...otocols in the RRAS architecture. Match the routing path description with the appropriate packet types in the RRAS architecture. Sequence the tasks to be included in a troubleshooting checklist for RRAS. Identify the functions of the TRACERT utility. Identify the different levels of event logging that can be enabled by using RRAS. Enter the routemon command to display the static IP routes  more...

Oracle SQL Specifics Retrieving and Formatting Data ...ure of a table. Match SQL*Plus editing commands to their descriptions. Match SQL*Plus file commands to their descriptions. Unit 3: Implementing Functions Duration: 1 Hour(s) Identify the different SQL functions. Identify the purpose of single row functions. Use a character function to display character data in a specific format. Use a number function to display numeric values in  more...

Oracle SQL Specifics Creating and Managing Database Objects ... - 2 Hour(s) Match each Oracle8 data structure to its description. Use the CREATE TABLE statement to create a table. Use the CREATE TABLE statement and an embedded subquery to create a table from rows in another table. Match the data dictionary views used to confirm tables and constraints with their purpose. Identify the naming conventions to follow when naming tables and columns.  more...

Oracle Form Builder Forms Fundamentals ...log box. Match the main environment variables with their descriptions. Identify the tasks that various Form Builder executables enable. Match each Form Builder module type with its corresponding description. Identify the descriptions of the main components of a Form Module. Identify the features of the Form Builder block types. Match each Form module object type with its description.  more...

SQL Server 7 0 - Implementing a Database - Part 1 .... Match the Microsoft BackOffice applications with their descriptions. Select the features of SQL Server services. Match SQL Server client software with its corresponding function. Identify SQL Server communication architecture and its components. Identify the types of database interfaces supported by SQL Server. Select the SQL Server management tools used to automate routine  more...

SQL Server 7 0 System Administration - Part 1 ...ermissions. Match each system and user database with its description. Match each database object with its definition. Identify the valid formats of object names. Match each system table term to its definition. Match each method of metadata retrieval with its definition. Identify the logical layers of software applications. Sequence the steps for implementing a SQL Server database.  more...

SQL Server 7 0 System Administration - Part 2 Course Overview This is the second course in a five part series that will provide students with the knowledge to install, configure, administer and troubleshoot Microsoft SQL Server 7.0. L earn To: Work with Microsoft SQL Server is and Work with Microsoft SQL Server 7.0, its architecture, security, and database structure. Understand the basics of SQL Server databases and how to  more...

SQL Server 7 0 - Implementing a Database - Part 3 Course Overview This is the third course in a five part series that will provide students with the knowledge to implement a database solution with Microsoft SQL Server 7.0. L earn To: Query multiple tables using Transact-SQL statements. Retrieve and modify data using advanced query techniques. C ontent Emphasis Skills-Based A udience This course is designed for IT  more...

SQL Server 7 0 - Implementing a Database - Part 4 ... 2 - 3 Hour(s) Match each aggregate function with its description. Select the ways aggregate functions handle null values. Select statements to use with the GROUP BY clause on columns. Select statements to use with the GROUP BY clause on expressions. Select when to use the HAVING clause. Perform the steps to summarize group values. Perform the steps to summarize combinations of  more...

Oracle SQL for End Users--Part 1 ...el. Match the relational database table element with its description. Sequence the phases of the system development life cycle. Match components of the EMPLOYEE and DEPARTMENT entity relationship model with their description. Define structured query language (SQL). Match SQL statement types with their appropriate SQL commands. Identify the capabilities of the Oracle implementation of  more...

Oracle 11i Procure to Pay Part 3 ...ransactions. Match various receiving reports with their descriptions. Identify various setup options for receiving. Identify implementation considerations for Receiving. Unit 3: Purchasing Security (2 hours) Identify features of various security and access levels for documents. Create a position. Add a position to a position hierarchy. Identify options in the Document Types  more...

XML Building XML-Based Web Applications Part 2 ...e a schema. • Match XML Schema elements with their descriptions. • Identify syntax for defining an XML Schema element. • Identify syntax for defining attributes in an XML Schema. • Identify features of XML Schema content models. • Identify features of XML data types. • Identify features of XML Schema simple data types. • Identify features of XML  more...

SAP R 3 Business Info Warehouse BW - Config Overview SAP Strategic Enterprise Management - Overview shows how companies can benefit from using a business information warehouse. The SAP BW component, and its underlying data model, will also be presented. Furthermore, the trainee will be introduced to two key tools for configuring the BW system. Learn To: o Basics. o Objectives of a Data Warehouse. o SAP Business Information Warehouse. o  more...

Oracle 9i New Features Backup Recovery Performance Tuning ...new parameter options used in LOG_ARCHIVE_DEST_N to their description. Match a data protection technology to its feature. Identify the new features of the LogMiner. Identify the new options of the DBMS_LOGMNR package. Identify the considerations applied when implementing the SKIP_CORRUPTION procedure.  more...

ABAP Objects 6 10 Overview ...ject program systems. The course also provides a detailed description of the object-oriented programming concept. It also discusses the special features of the object-oriented concept and explains how similar code can be combined. Learn To: o Introduction to Object-Oriented Programming. o ABAP Programming Models. o Analysis and Design. o Concept of Object-Oriented Programming. o  more...

Macromedia Fireworks MX Part 1 ...ces the fundamental concepts in Fireworks MX, including a description of the Fireworks interface and the tools that are used to create and enhance graphics objects. The learner is also introduced to working with layers. Learn To Match elements of the Fireworks interface with their functions. Identify Help resources for using  more...

GoLive 6 Fundamentals ... To match palette types with their description. Deployment Options e-Learning Language Options US English Total Learning Time 2 to 3 hours Objectives Unit 1: GoLive 6 Basics (2 - 3 hours) Identify options for creating a new site using the GoLive Site Wizard. Create a site design.  more...

WebSphere Studio 5 0 Curriculum ...Service application. It also covers the role of Universal Description, Discovery and Integration (UDDI) within a Web Services application, describing how to use it to publish and find a Web Service. This curriculum consists of four Skill Builder courses: WebSphere Studio 5: Introduction WebSphere Studio 5: SOAP, JavaBeans, WSDL WebSphere Studio 5: Web Services Clients and J2EE  more...

WebSphere Studio 5 0 Curriculum ...Service application. It also covers the role of Universal Description, Discovery and Integration (UDDI) within a Web Services application, describing how to use it to publish and find a Web Service. This curriculum consists of four Skill Builder courses: WebSphere Studio 5: Introduction WebSphere Studio 5: SOAP, JavaBeans, WSDL WebSphere Studio 5: Web Services Clients and J2EE  more...

WebSphere Studio 5 0 Introduction ...r debugger. Audience Individuals who use Web Services Description Language (WSDL), SOAP, Universal Description, Discovery and Integration (UDDI), and Java technologies to build Web services including architects, designers, analysts, developers, and testers. It is assumed that learners will have a working knowledge of Java and XML. Deployment Options e-Learning Accreditation  more...

WebSphere Studio 5 0 Introduction ...r debugger. Audience Individuals who use Web Services Description Language (WSDL), SOAP, Universal Description, Discovery and Integration (UDDI), and Java technologies to build Web services including architects, designers, analysts, developers, and testers. It is assumed that learners will have a working knowledge of Java and XML. Deployment Options e-Learning Accreditation  more...

WebSphere Studio 5 0 UDDI Application Server 5 ...Description, Discovery and Integration (UDDI) within a Web Services application, describing how to use it to publish and find a Web Service. Using Web Services Description Language (WSDL) with UDDI in the Service-Oriented Architecture (SOA) is covered. Instruction is given in how to configure and run a Unit Test UDDI registry and running the Web Services Explorer, how WebSphere Studio  more...

Recruiting Retention Staffing Your Organization ...e needs and using a job analysis to create a thorough job description. The program emphasizes the importance of the job description as a tool for the employment process that can help determine how a company identifies candidates, decides on a job source, and advertises job openings. In addition, the program defines and outlines ways to comply with the many employment laws impacting the entire  more...

Business Problem Solving Problem Solving Fundamentals ...nts of an effective solution. The program also provides a description of the skills that effective problem solvers possess. Additionally, the program provides you with definitions and strategies for overcoming barriers to solving problems. By applying the information in this program, you will be able to avoid inappropriate responses to problems, identify types of problem solvers, and overcome  more...

Managing Performance Establishing a Peformance Plan ...Recognize the steps in the process for discussing the job description. Lead a discussion of a new employee's job description. Simulation Overview: In this simulation, you will be meeting with Monica Washington, a newly-hired Account Executive in the Sales Department. You will need to discuss with her the various  more...

Advanced Project Mgmt Project Estimating Techniques ... Estimates (1 hour) Identify the description of a time-box estimate. Identify the description of an analogous estimate. Identify the life cycles common to most projects. Given a set of information, use life-cycle projection to calculate a estimate. Given an example, calculate how  more...

Team Leadership Conducting Productive Team Meetings ... Match types of meetings with the right description. Create main roles for members in a team meeting. Follow steps to develop a team meeting agenda. Identify guidelines for documenting team meetings. Simulation Overview: In this simulation, you and Elizabeth  more...

Virtual Team Mgmt Managing Virtual Team Relationships ... Match the four characteristics with their correct description. Avoid characteristics of an ineffective virtual team manager. Identify the four factors that influence the type of technology used to communicate in a virtual team. Simulation Overview: In this simulation, you will meet with four team  more...

IIS 4 0 Creating Configuring a Web Server - Part 4 ...the types of security features of Index Server with their description. Perform the steps to test the security of Index Server by using the Authentication dialog box. Unit 2: IIS Services Duration: 2 - 3 Hour(s) Identify the features of Microsoft SMTP Service. Match the nodes with their functions in ISM. Sequence the steps in which Microsoft SMTP Service deliver messages. Change  more...

XML Building XML-Based Web Applications Part 5 ...valid documents. o Match XDR schema elements with their descriptions. o Identify the syntax for creating and attaching a Microsoft XDR schema. o Identify the syntax for defining an element type in an XDR schema. o Identify the attributes used to define child elements in an XDR schema. o Identify the attributes of the group element in an XDR schema. o Identify the steps involved in  more...

SAP R 3 Application Industry Solutions Case Study ....com. o R/3 in Practice. o Business Case. o Company Description. o Organizational Structures. o Business Processes. Audience This course is intended for employees who need to learn how to use the R/3 System; members of project teams (organizational and conceptual phases). All employees who are interested in learning more about the concepts behind the R/3 System. There are no  more...

Microsoft NET Tech Overview Part 1 NET Platform Framework ...sual Studio.NET, and SOAP). Other areas such as Universal Description, Discovery, and Integration (UDDI) and the .NET user experiences are also addressed at a high level. This course introduces the learner to the context of the .NET technology initiative, placing it in light of its response to current limitations in Internet technology and application integration, and emphasizing its importance  more...

Microsoft NET Tech Overview Part 1 NET Platform Framework ...sual Studio.NET, and SOAP). Other areas such as Universal Description, Discovery, and Integration (UDDI) and the .NET user experiences are also addressed at a high level. This course introduces the learner to the context of the .NET technology initiative, placing it in light of its response to current limitations in Internet technology and application integration, and emphasizing its importance  more...

Microsoft NET Tech Overview Part 2 NET Server Infrastructure Services ...curity infrastructure. o Identify features of Universal Description, Discovery and Integration (UDDI) specifications. o Identify third-party tools that can be used within Visual Studio.NET. Audience The intended audience for this course are Technical Managers and System Analysts. Suggest learners have prerequisite knowledge of Microsoft Platforms and Windows 98, XML, COM+, and  more...

Microsoft NET Tech Overview Part 2 NET Server Infrastructure Services ...curity infrastructure. o Identify features of Universal Description, Discovery and Integration (UDDI) specifications. o Identify third-party tools that can be used within Visual Studio.NET. Audience The intended audience for this course are Technical Managers and System Analysts. Suggest learners have prerequisite knowledge of Microsoft Platforms and Windows 98, XML, COM+, and  more...

IMS Essentials Part 1 IMS Database Manager ...ponents of the IMS hierarchical database model with their descriptions. Identify impacts of adding an application in a database environment. Identify advantages of data independence. Identify features and functions of the database description generation (DBDGEN) utility. Identify features and functions  more...

WebSphere Studio 5 0 SOAP JavaBeans WSDL ...on of the course provides an overview of the Web Services Description Language (WSDL) version 1.1. The student learns to use Application Developer to create a new Web Service based on an existing WSDL file. Learn To To identify features of SOAP. To match SOAP message components with their features.  more...

WebSphere Studio 5 0 SOAP JavaBeans WSDL ...on of the course provides an overview of the Web Services Description Language (WSDL) version 1.1. The student learns to use Application Developer to create a new Web Service based on an existing WSDL file. Learn To To identify features of SOAP. To match SOAP message components with their features.  more...

WebSphere Studio 5 0 Web Services Clients J2EE ...WebSphere Studio support for SOAP, including Web Services Description Language (WSDL) files, Web Service proxies, and the TCP/IP Monitor. The second unit covers Java 2 Enterprise Edition (J2EE) fundamentals, its primary services, and the relationships between J2EE components and how these components are packaged for deployment. The course closes with coverage of Enterprise JavaBeans (EJBs) with  more...

WebSphere Studio 5 0 Web Services Clients J2EE ...WebSphere Studio support for SOAP, including Web Services Description Language (WSDL) files, Web Service proxies, and the TCP/IP Monitor. The second unit covers Java 2 Enterprise Edition (J2EE) fundamentals, its primary services, and the relationships between J2EE components and how these components are packaged for deployment. The course closes with coverage of Enterprise JavaBeans (EJBs) with  more...

WebSphere Studio 5 0 UDDI Application Server 5 ...Description, Discovery and Integration (UDDI) within a Web Services application, describing how to use it to publish and find a Web Service. Using Web Services Description Language (WSDL) with UDDI in the Service-Oriented Architecture (SOA) is covered. Instruction is given in how to configure and run a Unit Test UDDI registry and running the Web Services Explorer, how WebSphere Studio  more...

Web Site Security Messaging Servers Viruses ...fy the functions of PGP. Match the PGP version with its description. Identify the vulnerabilities of PGP. Match the key management command with its use. Perform the steps to generate a PGP key pair using DOS commands. Encrypt an e-mail message using PGP. Match the advanced PGP operation with its function. Match a PGP configuration file variable with its use. Identify the  more...

Oracle Application Server 10g Administration Part 4 ... OID protected domains in a hosted environment with their description. Identify privileges associated with users and groups administration. Identify ways of administering passwords. Identify tasks to be performed for synchronizing OracleAS Portal and OID. Identify features of Delegated Administration Service (DAS). Identify methods for starting and stopping Delegated Administration  more...