Instructor Led Description This Training

Beyond Customer Satisfaction To Customer Value Course Description: This workshop is designed to create an awareness of the concepts of customer value. The course will lay the groundwork for the basic skills that are necessary for creating a customer centered culture at the workplace. Course Objectives: Upon completion of this program, you will be able to: Outline the Value of Customer Service & Satisfaction Draft a personal Vision  more...

Six Sigma Green Belt Course Description: This course is designed for individuals who are new to the concepts of Six Sigma. Green Belt candidates are introduced to some of the Six Sigma tools and are exposed to the phases of the DMAIC process. Green Belts learn to quantify and control variation-using data to drive process improvements. This course is structured around the use of Minitab, a powerful graphical and  more...

ITIL v3 Intermediate - Release Control and Validation Capability Module Course Description: This 5-day course immerses learners in the practical aspects of the ITIL® v3 Service Lifecycle and processes associated with the Release, Control, and Validation of services and service delivery. The main focus of this course is on the operational-level process activities and supporting methods and approaches to executing these processes in a practical, hands-on  more...

Introduction to Java Enterprise Edition JEE 4 Day Course Description This intense four-day course teaches Java programmers how to develop enterprise applications using the ease of development features introduced in Java EE 5. Students will learn how to create dynamic web applications with JSP, Java Servlets, JSTL, and JSF. They will use JAX-WS to develop SOAP based web services. Students will learn about session and message-driven EJBs, as  more...

Introduction to Service Oriented Architecture SOAs 2 Day Course Description This course will provide each participant with a high-level comprehensive overview of the Service-Oriented Architecture (SOA) and business integration components of the eCommerce environment. This briefing will focus on the concept and role of the SOA surroundings in the corporate environment, integration of Web services, architecture of the Enterprise Service Bus,  more...

Introduction to Java Programming for Non-C Programmers 5 Day Course Description This course is paced to provide a solid foundation in Java for programmers without syntax experience in a C-based language. Intensive and hands-on, the course emphasizes becoming productive quickly as a Java 5. 0 programmer. Besides learning the basic structure and syntax of the language, students will also learn object-oriented principles and how they are applied in Java  more...

An Introduction to Java Programming 5 Day Course Description This course is paced to provide a solid foundation in Java for programmers without syntax experience in a C-based language. Intensive and hands-on, the course emphasizes becoming productive quickly as a Java 5. 0 programmer. Besides learning the basic structure and syntax of the language, students will also learn object-oriented principles and how they are applied in Java  more...

IV Therapy and Blood Withdrawal Course Description: This course is designed to provide basic IV Therapy and Blood Withdrawal knowledge, demonstrate IV Therapy and Blood Withdrawal technical skills, and apply those learned skills in relation to administration of intravenous fluid therapy and blood withdrawal. IV Certification and Blood Withdrawal for the State of California will be received after successful completion of  more...

IV Therapy Certification Course Description: This course is designed to provide basic IV Therapy knowledge, demonstrate IV Therapy technical skills, and apply those learned skills in relation to administration of intravenous therapy. IV Certification for the State of California will be received after successful completion of the State required 27 classroom hours and approved certification exam. Three successful live  more...

Cisco IP Contact Center Course Description This 12 day course is intended for personnel who will implement, configure and support the Cisco IPCC Product. The course covers ICM, CIPT, IPCC, and IP-IVR v3.1.2. It is based on the 6.0 ICM Release and CCM 4.0. Due to the accelerated nature of the class, not all material in the student manuals for each course will be reviewed in class. Students will have opportunities to  more...

Cisco Voice over Wireless LAN Cisco Voice over Wireless LAN VOWLAN Course Description This 2-Day VoWLAN course will focus on building skills in design, deployment, implementation and operation. It will include new information on A and G cell design, site survey, security, roaming, quality of service (QoS), and troubleshooting. Topics will include Cisco wireless IP phone 7920, Nokia E-Series, as well as end to end  more...

Programming Java EE and Frameworks Web Application Development Using Spring, Hibernate, AJAX and Web Services Course Description: This course provides students hands on experience with cutting edge Java Enterprise (Java EE) technologies, creating dynamic web and enterprise applications that utilize several Java frameworks and technologies including JSP's and Servlets, Java Persistence API (JPA), Enterprise Java Beans (EJB's), AJAX, Web Services, Spring and Hibernate. The goal is to enable students to  more...

Advanced ASP.NET Application Development Using C# and AJAX Course Description: This course provides experienced ASP. NET developers with the knowledge required to effectively architect complex web-enabled applications. Upon completion students will be able to optimize their use of ASP. NET technologies to build efficient and flexible systems. Topics include managing the appearance of a site using themes and skins, optimizing the performance of a site  more...

PowerPoint Development Course Description: This course is for people who want to learn the comprehensive functions of Microsoft PowerPoint, a powerful presentation program which is part of the Microsoft Office Suite. This course prepares learners to develop effective presentations using PowerPoint, but is also useful for learners who want a deeper understanding of the program. This is a hands-on class. In addition to  more...

CORPORATE TEAM DEVELOPMENT LEADING AND ENHANCING CORPORATE TEAMBUILDING Description: This workshop is geared toward trainers of corporate clients and organizations wishing to lead team development to corporate clients. It provides you with a strong "how-to" of the entire training function: Needs Analysis, Design/ Development, Delivery, and Evaluation. Each Participant will receive a FREE! DiSC 2. 0 Personality and Team Assessment Profile!  more...

Fundamentals of Engineering FE Exam Preparation - Morning Exam Session 32 PDHs Description: This program is designed for exam candidates who want to pass the fundamentals of engineering exam offered by APEGGA, APEGBC and NCEES. Conditions and regulations of the exam could be found on these associations' respective websites. The FE exam is 8 hours in length: a four hour morning session and a four hour afternoon session. This workshop has been designed to train on how to  more...

Fundamentals of Engineering FE Exam Preparation - Other Engineering Disciplines - Morning and Afternoon Exam Session 48 PDHs Description: This program is designed for exam candidates who want to pass the fundamentals of engineering exam offered by APEGGA, APEGBC and NCEES. Conditions and regulations of the exam could be found on these associations' respective websites. The FE exam is 8 hours in length: a four hour morning session and a four hour afternoon session. This workshop has been designed to train on how to  more...

Piping System Failure Mechanism Inspection Methods and Case Studies 2 PDHs Description This 2 hour seminar is designed to meet the needs of Mechanical Engineers, Design/ Project engineers and technologists and plant operation personnel. The participant of this seminar will have an overview of how piping system fails, various inspection method to prevent piping system failure. Several case studies will be presented. This course is suitable for experienced professional  more...

PMP CAPM Exam Preparation - Evening Class Description This Unique course is designed for the professionals who intend to register for the NEW PMP EXAM (PMBOK Fourth Edition) - i. e. Exams taken after June 30, 2009. PMP is the Project Managersa ™ most globally recognized and respected certification credential. The certification attests to your professional commitment and project management expertise, providing worldwide  more...

Industrial Instrumentation and Modern Control Systems Selection Applications Operation and Diagnostics Description This programme provides a comprehensive understanding of the design, selection, and tuning of modern control systems, digital control, distributed control systems (DCSs), supervisory control and data acquisition (SCADA) systems, valves, control valves, actuators, and smart technology. This programme is a MUST for those who use this instrumentation and control systems. It covers how  more...

Geotechnical Earthquake Engineering Workshop Description This two full-day course addresses, in a simple and systematic manner the concepts, theories and procedures of geotechnical earthquake engineering.  more...

Tuning of Industrial Process Controllers Description This course will cover the major areas of control system design and implementation for many industrial applications. Emphasized will be PID control design, but related methods such a lead/ lag compensators will be examined as well as adaptive and optimal controls. In all cases, practical applications to temperature, pressure, level and velocity and positioning control are of interest.  more...

Advanced Oxidation Technologies AOTs for Water and Wastewater Treatment Workshop Description This course is a practical 2-day program, where the emphasis is on learning by doing problems. Each lecture session will be followed by a problem-solving period, where participants can gain further insight into the fundamentals and design issues by working out practical problems, which will then be solved in a group session. The course takes the participant from a state of little or  more...

Foundation Design Description This course deals with all aspects of modern good practice in foundation design. These include: the importance of both the geological and geotechnical aspects of the ground conditions, current limit analysis methods for bearing capacity, and definition of factors of safety. The various settlement analyses and their underlying assumptions and reliability are discussed, together with  more...

Advanced Wastewater Treatment Design Description This seminar is designed to provide an overview of engineering approaches on the design of wastewater treatment processes with advanced technologies. Theory and conceptual design of systems for the treatment of wastewater will be discussed. Attendees will be provided with a solid understanding of important principles and practices to protect the municipal water quality through good  more...

Elementary Structural Design Workshop Course Description: This course is a practical structural design course that contains step-by-step procedures that include instructions that help understand and solve routine building structural problems. The course contains a short introduction to the National Building Code of Canada, NBCC 2005, and then goes into detail on how to calculate the expected environmental and occupational loads on  more...

Geotechnical Materials and Analysis Refresher Workshop Course Description: This course is been designed to train the P. Eng licenses candidates on how to pass the APEGGA technical course exam requirements 98-Civ-A4, the delivery mode of this work shop is six consecutive Sundays over six weeks, total of 36 hours from Sunday September 14 to Sunday October 18. This course is intended to provide the basic background to civil and geotechnical  more...

Fundamentals of Engineering FE Exam Preparation - Mechanical Engineering Discipline Description: This program is designed for exam candidates who want to pass the fundamentals of engineering exam offered by APEGGA, APEGBC and NCEES. Conditions and regulations of the exam could be found on these associations web sites. The FE exam is 8 hours in length: a four hour morning session and a four hour afternoon session. This workshop is been designed to train on how to answer both  more...

Fundamentals of Engineering FE Exam Preparation - Civil Engineering Discipline Description: This program is designed for exam candidates who want to pass the fundamentals of engineering exam offered by APEGGA, APEGBC and NCEES. Conditions and regulations of the exam could be found on these associations web sites. The FE exam is 8 hours in length: a four hour morning session and a four hour afternoon session. This workshop is been designed to train on how to answer both  more...

PMP Exam Preparation 4th Edition - Daytime Class 42 PDUs Daily Schedule: 8: 00am - Registration and coffee (1st day only) 8: 30am - Session begins 5: 00pm - Adjournment Breakfast, two refreshment breaks and prestigious lunch are provided daily This workshop is delivered over a period of six days. Description This Unique course is designed for the professionals who intend to register for the NEW PMP EXAM (PMBOK Fourth Edition) - i. e. Exams  more...

PMP CAPM Exam Preparation 4th Edition - Evening Class 385 PDUs Daily Schedule: 6: 00pm - Session begins 9: 30pm - Adjournment This workshop is delivered over eleven sessions. Description This Unique course is designed for the professionals who intend to register for the NEW PMP EXAM (PMBOK Fourth Edition) - i. e. Exams taken after June 30, 2009. PMP is the Project Managersa ™ most globally recognized and respected certification credential.  more...

Structural Design Step by Step Workshop Description This course is a practical structural design course that contains step-by-step procedures to help understanding and solving routine structural problems. The course contains a short introduction to the National Building Code of Canada, NBCC 2005, and then goes into details on how to calculate the expected loads on different structures, which include dead, live, snow, wind, seismic and  more...

Environmental Site Assessment Phase I and II Description This course will closely follow the project stages. It will focus on the CSA/ CCME phased approach and various provincial guidelines for management of contaminated sites as well as remediation and site closure.  more...

Ultraviolet UV Disinfection for Water and Wastewater Treatment Workshop 12 CEUs Daily Schedule: 8: 00am - Registration and coffee (1st day only) 8: 30am - Session begins 4: 30pm - Adjournment Breakfast, two refreshment breaks and lunch are provided daily. Description This course is a practical two-day program, where the emphasis is on learning by doing problems. Each lecture session will be followed by a problem-solving period, where participants can gain further  more...

Beyond Static Design Use of Dynamic Systems for Engineering Analysis and Design 12 CEUs Daily Schedule: 8: 00am - Registration and coffee (1st day only) 8: 30am - Session begins 4: 30pm - Adjournment Breakfast, two refreshment breaks and lunch are provided daily. Description This course will cover the development and application of dynamic systems to several examples of engineering systems. Dynamic systems allow closed form analytical solutions to a class of engineering  more...

ESL - English for Engineers Technicians and Technologists 40 Hrs Daily Schedule: 9: 00am - Session begins 1: 00pm - Adjournment Description: This course is designed to facilitate English as a Second Language for internationally educated professionals. It consists of four levels in order to best meet each students needs. Furthermore, the course consists of two distinct functions. Firstly, to develop English skills necessary to function in daily life in  more...

Geotechnical and Structural Foundation Design Description This course deals with all aspects of modern good practice in foundation design. These include: the importance of both the geological and geotechnical aspects of the ground conditions, current limit analysis methods for bearing capacity, and definition of factors of safety. The various settlement analyses and their underlying assumptions and reliability are discussed, together with a  more...

Renewable Energy and Alternative Energy Systems REAE Description This two-day course is intended to introduce the basics of Renewable Energy to anyone with little or no experience in this field. Theoretical and practical applications in solar power, wind, micro-hydro, geothermal, solar thermal technologies, fuel cells and rechargeable batteries will be explored. Concepts such as energy efficiency, energy types, equipment basics and simple designs  more...

PMP Exam Preparation 35 PDUs Description This Unique course is designed for the professionals who intend to register for the PMP EXAM (PMBoK Fourth Edition) - i. e. Exams taken after June 30, 2009. PMP is the Project Managersa ™ most globally recognized and respected certification credential. The certification attests to your professional commitment and project management expertise, providing worldwide recognition of  more...

Design of Concrete Structures Reinforced with Fibre-Reinforced Polymers FRP Description This 2 day-course throws the light on a fairly new type of reinforcing materials, Fibre-Reinforced Polymers (FRP), their composition, production methods, and available products for structural applications. The course discusses the FRP unique properties, behaviour and advantages over traditional reinforcing techniques. Also, case studies and related Canadian codes/ standards for  more...

Slab on Ground Design Workshop Description This course is a practical structural design course that contains step-by-step procedures that include instructions that help understand and design for slab on ground. This course presents information on the design of slabs-on-ground, primarily industrial floors. The course addresses the planning, design, and detailing of slabs. Background information on design theories is followed by  more...

Water Distribution Systems Design Workshop Description This workshop is intended for those who require better understanding of water distribution systems design. You will be expected to complete a water distribution system design under instructor guidance by using first principle methods and/ or design aids. A workshop on Water Cad software will be conducted under instructor's supervision, you will also receive a limited edition version  more...

LRFD - Foundation Design Workshop Description This course deals with all aspects of modern good practice in foundation design. These include: the importance of both the geological and geotechnical aspects of the ground conditions, current limit analysis methods for bearing capacity, and definition of factors of safety. The various settlement analyses and their underlying assumptions and reliability are discussed, together with a  more...

Embankment Design Construction Slope Stability Settlement Analysis and Seepage Control Workshop Description This session provides the knowledge and skills needed to design, construct and maintain soil slopes and embankments. In this three-day workshop, you will obtain a comprehensive overview of the principles and techniques of design, construction and inspection of earthworks with special focus on earthen embankment. Some of the issues that will be addressed through a presentation and a  more...

Urban Drainage Design Workshop Description: This two day workshop provides a detailed introduction to urban roadway drainage design. Design guidance for solving basic problems encountered in urban roadway drainage design is provided. The topics are hydrology including rational equation, soil conservation method, regression equations, and synthetic hydrographs; and highway drainage including gutter flow, roadway inlet  more...

Practical Pump Technology Selection Applications Operation Troubleshooting and Maintenance Description This programme provides a comprehensive understanding of the various types of reciprocating, rotary, and centrifugal pumps. This includes piston pumps, plunger pumps, rotary pumps, screw pumps, two- and three-lobe pumps, cam pumps, vane pumps, bellows-type metering pumps, diaphragm pumps, canned motor pumps, and centrifugal pumps. The characteristics, selection criteria, sizing  more...

Market Forecasting Training Course Audience This course has been created for analysts, forecasters wanting to introduce or improve forecasting which can be related to sale forecasting, economic forecasting, technology forecasting, supply chain management and demand or supply forecasting. Description This course guides delegates through series of methodologies, frameworks and algorithms which are useful when choosing how  more...

Pharmaceutical Validation Processes Course Description This course provides a basic understanding of the validation process as required by the Food and Drug Administration of the United States for drugs manufactured in the United States and all imported drugs. This course also reviews applicable definitions and descriptions of the process and documents required in the validation of a facility. The process of validation is  more...

Pharmaceutical Manufacturing An Introduction Course Description This course provides an overview of the pharmaceutical industry, including basic information about drug discovery and development, FDA requirements and approval processes, drug dosage forms, and the role of key operational units in drug manufacturing processes. This course enables the students to: understand the role of the pharmaceutical industry in the global market and its  more...

LEED for Homes 252 Description: This course provides an introduction to the LEED for Homes rating system and delivery model. The course addresses the intents and requirements of prerequisites and key credits within the rating system while providing real world examples of strategies to meet them. The course also identifies the roles and responsibilities of key stakeholders in a LEED for Homes project and is designed  more...

Advanced Diploma in Mobile Communication and Software Technology Advanced Diploma in Mobile Communication and Software Technology: Course duration : 6 months Course Description: This course provides an in depth knowledge of fundamental to advanced of the mobile communications . Designed with the technical professional in mind, this course includes live project of protocol stack development (L2 & L3) for 3G (UMTS) Mobile. You get CDMA and CDMA-2000  more...

Basic Course in Mobile Communication Basic Course in Mobile Communication: Course Duration: 2 Weeks Mode: Online/ Part-time/ Regular Course Description: This course provides an introduction to fundamental technologies of the mobile telecommunications starting with cellular concepts . Designed with the technical/ non-technical professional in mind, this course provides day-to-day examples of the intricacies and  more...

Agile Project Management DESCRIPTION This advanced course teaches ScrumMasters and Agile Project Managers how to apply Agile thinking and principles to PMI's Project Management Process Groups leveraging the best of each to deliver maximum value to customers. COURSE TOPICS Understanding PM/ CSM Behavior The Essentials of: Agile / Scrum Project Management Lean Thinking - Customer Focus - Value Creation - Seeing  more...

Managing Conflict Course Description This course will assist you in understanding and implementing strategies that will help to manage conflict effectively. Course Objective You will identify the sources of conflict and how to manage conflict effectively.  more...

Inventor Essentials (5 Days) Description: This course is designed to enable attendees to understand the basics of Mechanical Computer-aided Design (MCAD) using Autodesk Inventor. Attendees will learn how to navigate the gesture-based user interface, and receive overviews of the basic sketching, part modeling, and assembly modeling techniques. The course also includes a general review of the tools for creating mechanical  more...

Beginner Mandarin Chinese level 2 - T TH Description: This course is designed for complete beginners. If you have never studied Mandarin Chinese before this is the class for you. The first part of the curriculum focuses on tone, pronunciation, and pinyin (Chinese pronunciation represented by English letters), giving students a solid grounding in the basics needed for speaking Mandarin Chinese with confidence and accuracy. Students  more...

Analytical Thinking Description: This workshop addresses the needs of individuals who assess data to make sound recommendations. Ideal for individuals who want to: Understand and retell the "big picture and story" when reviewing seemingly unrelated material. Make connections throughout the data. Search through detailed information and make informed assumptions and sound judgments. Assess and identify  more...

Motion 101 - An Introduction to Motion 3 Designing and Animating Motion Graphics in Final Cut Studio Course Description This three-day hands-on course will familiarize students with Motion, Apple's revolutionary software for motion graphics design. The course comprehensively covers working with Motion's Real-Time Design engine and interface, behavior-based animation, parameter behaviors, blend modes, advanced particle system  more...

Shake 101 - Overview of Shake Shake 4 is the only compositing software with a complete toolset for both single artists and visual effects facilities. With 3D multi-plane compositing, 32-bit Keylight and Primatte keying, cutting edge Optical Flow image processing, Final Cut Pro 5 integration and an open, extensible scripting language, Shake 4 delivers all the tools required for sophisticated film and television visual effects.  more...