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Instructor Led Desk Training in United Kingdom

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Desk Training Seminars and Classes

From Pitman Training Centre London

Lotus Help Desk Training - Basic Troubleshooting For Domino 8 ...Desk and your career? This 2-day course is targeted at Lotus Notes 8 first-level Help Desk support representatives ready to become second-level support representatives. It is the most recent course in the Lotus Notes product line training for intermediate-level information. As a first-level Help Desk support specialist, you should be able to help users complete daily work using the more...

From WWP Training Ltd

Microsoft Word 2003 Level 3 Aims This course is aimed at people who want to begin using Microsoft Word as a desk-top publishing tool in order to create more complex documents and carry out some basic automation. Prerequisites Students who wish to attend this course must have a good knowledge of Word, including table design, paragraph formatting and automatic numbering of lists more...

Microsoft Word 2007 Level 3 Aims This course is aimed at people who want to begin using Microsoft Word as a desk-top publishing tool in order to create more complex documents and carry out some basic automation. Prerequisites Students who wish to attend this course must have a good knowledge of Word, including table design, paragraph formatting and automatic numbering of lists. more...

Microsoft Word 2007 Level 4 Aims This course is aimed at people who want to use Microsoft Word as an advanced desk-top publishing tool in order to create professional quality printed documents. Prerequisites Students who wish to attend this course should have attended the Word Level 1, 2 and 3 courses or have a very good understanding and significant experience in working with styles, table design, advanced paragraph more...

ITIL Operational Support and Analysis ...m Management and Access Management processes, the Service Desk, Technical Management, IT Operations Management and Application Management functions as integral parts of its overall business-focused Services Framework. Prerequisites The course is suitable for individuals who require a deep understanding of Operational Support & Analysis processes and how they may be used to enhance the more...

From Fintuition

Bond Financing (Repo)

This introductory/ intermediate course provides a comprehensive overview of the fixed income repo product. You will be introduced to the economic motivations of market players and learn the main trading structures, delivery methods, risk elements and documentation. As part of a small group, you will employ alternative trading structures in an extensive case study using SunGard's Personal Apex more...

From Pitman Training Centre Notting Hill

Lotus Help Desk Course - Domino ...Desk and your career? This 2-day course is targeted at Lotus Notes 8 first-level Help Desk support representatives ready to become second-level support representatives. It is the most recent course in the Lotus Notes product line training for intermediate-level information. As a first-level Help Desk support specialist, you should be able to help users complete daily work using the more...

From London Financial Studies

Convertible Bonds and Securities

Course Outline This course explains in detail the broad range of convertible securities and associated applications and trading strategies. Participants will undertake a series of workshops to explain the key ideas including pricing convertible bonds, the incorporation of credit risk, calculating Greeks and simulating trading strategies. Exercises and pricing models are implemented using Excel more...

Managing Exotic Risk

... * Risk managers * Traders, managers of trading desk * Structured product teams, financial engineers * Middle office, product control * Quantitative researchers, model validation and control * Bank and corporate treasury managers Prior Knowledge * Basic knowledge of financial markets and derivative instruments * Elementary mathematics and statistics more...

Problem Loan Management - the new credit environment

Course Outline After marginal loans are closed and funded there is usually an opportunity for the loan officer to observe warning signs to prevent those loans from becoming classified or even going into bankruptcy. This course provides a strong analytical foundation so delegates can set up an effective ?Early Warning System? for prospective borrowers and loans already in the portfolio. This more...

From Harlequin Solutions.

Photoshop CS2 Advanced

This course is for those who wish to explore more advanced design features. You will gain experience with more complex techniques using channels, masks, separations and pen paths. Prerequisites: Delegates should have sound knowledge of Photoshop or should at least have attended our Photoshop Intermediate course. Who Should Attend: Designers, photographers and artworkers more...

InDesign CS2 for QuarkXPress Users

This course is designed to make the transition to Adobe InDesign effortless and effective without the loss in productivity. With this aim in mind, course content focuses on the similarities between the two applications, and also highlights additional Prerequisites: Delegates should have good working knowledge of QuarkXPress. Who Should Attend: Designers, production staff or print professionals more...

InDesign CS2 Introduction

This course is designed to familiarise users with the page layout and design features of InDesign. At the end of the course delegates will feel confident to produce single and multi-page documents. more...

InDesign CS2 Advanced

This two-day course will cover advanced text handling and text wrapping techniques, working with tables, drawing in InDesign, advanced methods of working with process and spot colours, using object libraries, InDesign s advanced transparency options and creating customised pdfs. You will also explore InDesign shortcuts, workflow management issues and receive hints and tips from experienced more...

Photoshop CS2 Intermediate

This intermediate course is for anyone wanting to gain a much higher level of understanding for the more advance features of Adobe Photoshop. It is an intensive course with hands on experience. more...

Photoshop CS2 Introduction

Adobe Photoshop is the industry standard image manipulation tool. This course, aimed at those who have never used the application, will introduce the essential tools and techniques through hands-on exercises and theory. Delegates will gain an understanding of Photoshop to use it with confidence. more...

From Helix Service Management Services Ltd.

ITIL Intermediate Operational Support and Analysis

...uding; Event, Incident, Request, Problem, Access, Service Desk, Technical, IT Operations and Application Management Pre-requisite Entry Criteria The following entry criteria must be met by candidates who intend to take any Intermediate certifications, including any of the Capability modules: 1. Candidates must hold the ITIL Foundation Certificate or V2-V3 Bridge equivalent, and 2. more...

From Focus on Training

ITIL Foundation - Service Mgt v3

The latest version of ITIL (IT Infrastructure Library v3) provides a detailed set of best practice for IT Service Management. This foundation course introduces ITIL as a whole - in the context of the service lifecycle. ITIL embodies practices deployed by the world's most successful organisations to optimise their IT services. This Foundation course will introduce key ITIL processes including more...

From Ice-Training

Conflict Management

... position, confrontational situations at airport check in desk for example or simply operating in an environment where there is likely be anti social behaviour - this course will be tailored to suit the specific needs of your organisation. The course is typically run over two days and comprises both classroom learning and scenario based training Candidates will learn a host of skills more...

From The Bridge Media Training Limited

Apple Mac OS X Server Essentials 106 Mac OS X Server Essentials is a four-day course designed to give technical coordinators and entry-level system administrators the skills, tools, and knowledge to implement and maintain a network that uses Mac OS X Server. Students learn how to install and configure Mac OS X Server to provide network-based services, such as file sharing, mail, web and wikis. Tools for efficiently managing and more...

From Minerva Training Consultants

DB2 Application programming

Description This course covers the aspects of DB2 which are initially required by DB2 application programmers and analysts as a first stage. Designed For: Systems Analysts. Application Programmers. DBAs as a first stage of their training. Pre-requisites: COBOL or PL/I programming experience. Program Edit and submission knowledge. Objectives: Upon successful completion of the course the more...

From Chameleon - Global ITIL Experts

ITIL Practitioner Certificate - Service Desk/Incident Management

This three day course explores the guidance in ITIL Service Desk and Incident Management to understand the processes involved and the opportunities and challenges faced when implementing and working with the discipline. more...