Instructor Led Desktop Guide Training

Editing Text On this comprehensive two-day course you will study editing in depth and acquire the skills and knowledge to tackle any editorial task with confidence. Whether you are new to editing or have been in the job for some time without formal training, you will benefit from specialist techniques, expert advice and the opportunity to work with other editors. In addition to studying the core issues of  more...

Writing Letters and Emails Letters and e-mails are essential business tools, and this course will help you to ensure that yours make the right impression and get the right results. It provides valuable guidance on modern practice, writing techniques, good business style, common errors and technical issues. This, together with relevant exercises and individual support, will enable you to develop the skills and confidence of  more...

Grammar at Work This course is designed for anyone who needs to write in a clear and professional manner but finds that they have gaps in their understanding of grammar and punctuation. Knowing how to use grammar accurately is vital to success at work. Mistakes are embarrassing, make a poor impression on managers and colleagues, and damage customer relations. A survey by Royal Mail in 2005 indicated that  more...

The Proofreader If you are responsible for proofreading documents or web pages, this course will help you by improving your speed, your accuracy and your confidence. Guided by an expert tutor, you will learn the professional techniques that will enable you to work to the highest standards. As well as increasing your ability to spot mistakes, you will discover the importance of consistency and corporate style  more...

Writing for the Web ... position in search results. Your course manual - the Desktop Guide to Writing for the Web - will become a useful reference book when you return to the office. It covers all the topics in detail and includes quick-reference sections and helpful checklists. You will also receive a year of further support from your tutor, to give you additional help and advice. Please note that this  more...

Taking Minutes This one-day workshop will help you to ensure that the minutes or notes you take at meetings are clear, accurate and professional. It will provide you with essential skills for each stage of the process: understanding the meeting, working with the chair, preparing the agenda, developing listening techniques, recording the meeting, distilling key points, and structuring and writing up the  more...

The Business Writer This detailed two-day course covers writing, editing and proofreading, giving you all the skills you need to create successful documents. You will find it invaluable if you work in a role which demands that you write well, such as marketing, PR, communications, customer services or secretarial support. Under the guidance of a professional writer you will study new techniques, try them for  more...

Report Writing This detailed course will help you to write reports that are clear, impressive and successful. It describes a five-stage approach that will simplify your task whatever type of report you are preparing. Planning is the key to success, so the course shows you how to clarify your objectives, draw up an outline and organise your information. It also gives guidance on constructing arguments,  more...