Instructor Led Desktop Support Technical Role Training
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From Corporate Education Group
Supporting Users Running the Microsoft Windows XP Operating System
...class.
Course Outline
Module 1: Introduction to the Desktop Support Technical Role and Environment
This module introduces the role of the Desktop Support Technician (DST) and the role of the DST within the Microsoft Operations Framework (MOF).
Lessons
Examining the Desktop Support Technician Role The Windows Desktop Support Environment Interacting with Users
After
more...
...class.
Course Outline
Module 1: Introduction to the Desktop Support Technical Role and Environment
This module introduces the role of the Desktop Support Technician (DST) and the role of the DST within the Microsoft Operations Framework (MOF).
Lessons
Examining the Desktop Support Technician Role The Windows Desktop Support Environment Interacting with Users
After
more...
