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Project Quality Planning Project Quality Planning PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned Project managers need to build quality into their projects at the very beginning, during the planning stage. Quality managers have to ensure that quality requirements are met. The Project Quality Management knowledge area takes these  more...

Risk Management Planning Risk Management Planning PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned There are a few questions that every project manager should ask at the beginning of a project: What do we hope to gain from this project? What kinds of things could keep that from happening? How should we respond if those events occur?  more...

Create Work Breakdown Structure Create Work Breakdown Structure PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned Successful projects can only happen with the implementation of planning techniques that define project objectives in sufficient detail. Projects can quickly get out of control if the appropriate actions aren't taken initially. A  more...

Working with Difficult People Dealing with Micromanagers Working with Difficult People: Dealing with Micromanagers Every office seems to have one a person who seems to need to control every aspect and every detail of any situation or project they're involved with. Whether the motivation comes from a desire to ensure success or simply a need to be the center of attention, micromanagers generally do more harm than good. This course introduces you to  more...

Advanced Formatting in Word 2007 Advanced Formatting in Word 2007 Microsoft Themes, Backgrounds and Borders can be used in Microsoft Office Word 2007 to create engaging and professional looking documents. With Word 2007, these tasks are made easier then ever before, specifically with the use of theme colors, theme fonts and theme effects. This course demonstrates how borders, shading, margins and horizontal lines are used  more...

JavaScript Functions Regular Expressions JavaScript: Functions & Regular Expressions In JavaScript, all functions are technically Function objects and provide users with an alternative way to encapsulate statements to perform more powerful and useful actions in a reusable piece of code. Regular expressions ease the task of validating data in JavaScript programs. This course will explore how to use Function objects and useful  more...

Oracle Database 11g Problem SQL Statements Oracle Optimizer Oracle Database 11g: Problem SQL Statements & Oracle Optimizer Oracle Oracle Database 11g helps to identify problem SQL statements using Oracle Optimizer and execution plans. This course discusses SQL statement processing and the role of the Oracle Optimizer and execution plans. It also explains how to generate and view execution plans using the DBMS_XPLAN package, the EXPLAIN PLAN command,  more...

Oracle Database 11g RAC Performance Tuning Oracle Database 11g: RAC Performance Tuning Oracle Performance Tuning uses diagnostic tools to gather statistics, statistic rates, and sampled statistics in order to tune the database system to provide the best performance as efficiently as possible. Although there are specific tuning areas for Oracle Database 11g: RAC, such as instance recovery and interconnect traffic, you will get the  more...

Oracle Database 11g Diagnosing Oracle Clusterware Node Management Oracle Database 11g: Diagnosing Oracle Clusterware & Node Management Oracle Problems that occur with Oracle RAC instances can be difficult to diagnose because they span across two or more nodes in a cluster. Oracle Database 11g provides various methods for diagnosing and debugging Oracle Clusterware and RAC components. This course discusses the basics of debugging and the use of diagnostics  more...

IT Project Management Essentials Initiating Planning IT Projects IT Project Management Essentials: Initiating & Planning IT Projects If you want your IT project to complete successfully, you need to get it off to a good start. During the early stages of a project - the initiating and planning phases - a project manager should clarify objectives and requirements and create a project plan that delineates, among other things, what needs to be done, when it  more...

Protecting Windows 7 Against Malware Vulnerabilities ...he tools available to resolve any infection. It will also detail how Windows Firewall can be used to block unwanted content, but allow needed programs and services to be accessed. Also covered are the configuration options provided by the Advanced Security Snap-In, which provides advanced rules and monitoring settings for remote or standalone client systems but can also be configured through  more...

Scheduling Events Managing Applications Scheduling Events & Managing Applications IBM The Lotus Notes calendar is a key application in the Lotus Notes 8 client that allows users to effectively manage their time and streamline the way they work. Using the Calendar, you can share your free and busy time with colleagues, as well as create and book meetings. This course discusses the calendar interface and how to book appointments and  more...

Safety Director Program (OSHA Emphasis) This course is aimed at new or inexperienced company safety directors. The course will help those safety directors master the essentials. This course can be completed as quickly as you care to, depending on how much time you can devote to it. Note that we have set a 90 day period. It is always a best practice to take your time and make sure that you understand each lesson in full detail. The  more...

OSHA 8-Hour Hazwoper Refresher The goal of this OSHA mandated training is to provide personnel involved with the clean-up of hazardous waste sites the knowledge to safely work in a hazardous environment. This course can be completed as quickly as you care to, depending on how much time you can devote to it.Note that we have set a 90 day access period to the course with further extensions up to 6 months if needed. It is always a  more...

Hazardous Waste Management and Shipping for Environmental Professionals This course includes a history and overview of hazardous waste management laws and regulations, a guide to complying with the myriad of hazardous waste regulations including how to recognize hazardous wastes, how to manage waste correctly on site, how to properly select, label and mark waste containers, how to prepare shipments for transport to treatment, storage and disposal facilities, and how  more...

Laboratory Audit Essentials Data generated by environmental laboratories are used to make strategic decisions for all types of projects (investigation, remediation, compliance, etc.). It is vitally important that the data are of the highest quality to avoid costly resampling and budget overruns. The goal of this course is to provide information so that an individual can conduct an environmental laboratory audit. A laboratory  more...

Hazard Communication (HazCom) To protect those workers exposed to hazardous chemicals in all industrial sectors, the Federal Government established the OSHA Hazard Communication Standard (HCS), also known as the right to know law. This standard is based on a simple concept: that employees have both a need and a right to know the hazards and the identities of the chemicals they are exposed to when working. This course is  more...

Shipping Infectious Substances (IATA and DOT) This course covers the fundamentals of shipping hazardous materials, with an emphasis on infectious substances. Our 7 step approach encompasses all of the activities which must be addressed when preparing a hazardous material for shipment. This course has been updated to include recent changes to the regulations, including HM-215D. The course meets the requirements for training as specified in 49  more...

Expert Certificate Course in Medical Coding Our course is a complete and comprehensive online training process to learn coding. It will take about 4 months to complete. It requires medical terminology. A Medical Terminology Course should be taken first. All necessary materials needed to take this course are included (with the exception of a medical dictionary). This includes the AMA`s CPT (procedure codes), and EasyCoder (ICD codes).  more...

The Internet - Applying the Basics to your Business Conducting business research through the Internet Module 1. Introduction to the Internet In this module, the basics of starting out on the Internet are explained,especially for those participants who have never used a computer before. It is user friendly and in easy to understand language, so it is not confusing to the participants. The basic language of what the Internet is, what are search  more...

ADA Training & Certification Program Learn how to administer the federally-mandated ADA rules and earn a "Certified ADA Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. The Americans With Disabilities Act (ADA) requires employers with 15 or more employees to provide qualified individuals with disabilities an  more...

Shipping with Dry Ice This course, "Shipping with Dry Ice", has been designed with specific exercises related to the transportation of dry ice ("carbon dioxide, solid") by air from a shipper`s perspective. Our 10 step approach encompasses all of the activities which must be addressed when preparing dry ice for shipment by air. This course can be completed as quickly as you care to, depending on how much time you can  more...

RCRA and DOT Refresher This is a unique DOT-RCRA hybrid "refresher" course. The course includes an overview of hazardous waste management laws and regulations, a guide to complying with the myriad of hazardous waste regulations including how to recognize hazardous wastes, how to manage waste correctly on site, how to properly select, label and mark waste containers, how to prepare shipments for transport to treatment,  more...

RCRA Hazardous Waste Management for Generators The Hazardous Waste Management Online Course provides a detailed discussion of federal solid and hazardous waste management laws and regulations that affect businesses. The course includes a history and overview of hazardous waste management laws and regulations, a guide to complying with the myriad of hazardous waste regulations including how to recognize hazardous wastes, how to manage waste  more...

Java 2 -- Applets & Imaging This course contains 4 units: Applets, Advanced Applets, 2d Graphics and Printing in Java, and Imaging. Each unit covers detail the elements of Java necessary to implement these features and functions as you program in the Java language. The first unit defines an applet and lists the features of an applet. You will learn about the Applet class, its hierarchy, and its methods. You will also  more...

Java 2 -- File I/O This course contains 4 units: I/O in Java Streams, Using the Filter & Pipe Stream Classes, Using the Character Stream, and Using the File Classes Each unit covers detail the elements of Java necessary to implement the features and functions for file input and output as you program in the Java language. In the first unit, you will learn about how Java performs basic I/O operations using streams.  more...

Java 2 -- Advanced Java This course contains 4 units: Garbage Collection, Java Security, Internationalization, JavaBeans Technology. Each unit covers detail the elements of Java necessary to implement these advanced features and functions as you program in the Java language. The first unit explains the process of garbage collection. It describes the gc( ) and finalize( ) methods in Java and the code used to make  more...

Java 2 -- Enterprise Java This course contains 4 units: JFC and Swing, Working with Swing Components, Java Servlets, and Distributed Applications. Each unit covers detail the elements of Java necessary to implement these enterprise features and functions as you program in the Java language. The first unit provides an overview of the JFC package and the Swing architecture. It explains the features of the Swing class and  more...

Java 2 -- Advanced java.lang & java.util Packages This course contains 3 units: Accessing Resources at Run Time, The Reflection Package, The jar Utility. Each unit covers detail the elements of Java necessary to implement these features and functions as you program in the Java language. The first unit describes the important methods in the System class, such as arrayCopy( ), exit( ), gc( ), getProperty( ), load( ), setProperty( ), setIn( ),  more...

Java 2 -- Networking This course contains 3 units: Networking Basics, Programming Using Sockets, and Programming Using Datagrams. Each unit covers detail the elements of Java necessary to implement these features and functions as you program in the Java language. In the first unit, you will learn about the client/server architecture that forms the core of networking concepts. The unit also explains frequently used  more...

Bartending the Easy Way-Online ...proach to bartending. Additionally, you will be taught in detail how to practice making cocktails. Other topics included are glassware, tools, recipes, pouring the perfect shot, bar terms, wine and champagne service, martinis, laws, job interviews and resumes. Hollywood bartender Kellie Nicholson has condensed twenty-five years of experience into a course that will give you the confidence to  more...

The Income Statement and Balance Sheet Connection This course examines in detail the relationship between the Income Statement and the Balance Sheet, how the line items on each statement relate to the other and correlate to business activities and decision-making. The course introduces common methods of analysis when using these financial statements to measure a business's financial performance.  more...

What to Consider When Hiring Recruitment is a complex and important activity for a manager. Effective hiring requires effective preparation. The recruitment process must be fair and safe, and there is plenty of legislation to trip up the unwary manager. Getting any part of this wrong is expensive, time consuming, and damaging to the good name of the company. This course will give you a brief overview of the major  more...

Addressing Problem Performance When the relatively informal measures that most managers will attempt fail, there has to be recourse to a more formal and powerful approach. This is the progressive disciplinary approach. Organizations need to have a clear and defined policy outlining their approach. Discipline is a very difficult time for both managers, and the employees they are applying this procedure to. So the onus on  more...

Dreamweaver MX Web Applications This is the second course in a series of tutorials from the Virtual Training Company for Dreamweaver MX. It covers all that techniques required to construct a data driven web site. Author Mark Fletcher (a member of Team Macromedia) will teach you how to construct a database, create database queries using SQL (Structure Query Language) and how to connect to a database using IIS (Internet  more...

Competitive Intelligence Implementing a Competitive Intelligence System Competitive Intelligence: Implementing a Competitive Intelligence System offers the student an overview of what competitive intelligence (CI) entails, and how to develop and implement a CI system in an organization. The program covers in detail the benefits of having CI in an organization, as well as the steps of the CI process. It also covers the types of CI systems and how to select one.  more...

Competitive Intelligence Analysis Dissemination ...tribute results in an organization. The program covers in detail how to ensure collecting accurate information and the available techniques for analyzing industry, market, and company information. It also covers the steps for distributing CI results, various methods of counterintelligence to protect an organization's information, and the steps for protecting an organization's information from  more...

Competitive Intelligence Researching Online Competitive Intelligence: Researching Online offers the student an overview about the Internet, online technology, and collecting information online. The program covers in detail guidelines for using the Internet, differences between free and commercial online sources, and ways to track new information automatically. It also covers the steps for developing a search strategy, commands for using  more...

Oracle Workflow 11i10 Managing Customizing Workflow Processes This course covers features, types, and attributes of PL/SQL documents. It also covers how to include PL/SQL documents in messages. Further, it covers forced synchronous processes, selector/callback functions, standard API used to define selector/callback functions, and the code to define a selector/callback function. It also covers master/detail coordination activities. In addition, it covers how  more...

SAP R 3 v4 x SD Order Processing ...through to delivery and invoicing. You will also learn in detail how to create and process orders. L earn To: Sales Order Processing. Order Entry. Order Header. Order Items. Schedule Lines. Order Functions. Availability Check. Transfer of Requirements. Shipment Scheduling. Pricing. Credit Limit Check. Tools.  more...

Data Modeling - Create Basic Models Course Overview This is the first course in a two-part series which covers Data Modeling. You will begin by learning a top-down, systematic approach to database development using entity-relationship models and normalization. Then you will use this approach to identify and define business information requirements both in the course and within your work environment. This course can be used as  more...

Process and Function Modeling Course Overview Participants learn how to systematically describe the work performed by an organization using the Process Model. The process modeling technique is used to model the functional requirements of business, and should be used in conjunction with information modeling. This course can be used as part of an integrated Oracle curriculum and to supplement many of Oracle's Designer/2000  more...

Oracle Form Builder Forms Fundamentals Course Overview This course is the first in a six-part Oracle Form Builder series that is based on Oracle Developer/2000 Release 2. This course introduces the learner to the key features, components, and capabilities of Developer/2000. In addition, this course will help participants learn how to run, create, and customize a form module. L earn To: Identify the key features,  more...

PowerPoint 2000 Proficient User Course Overview This course provides participants with the skills to use Microsoft PowerPoint 2000 to create powerful presentations. At the completion of this course, students will learn how to open an existing presentation; identify the functions of the interface components; create a presentation; modify slides in a presentation; enhance a presentation; prepare for delivering a presentation.  more...

International Business Essentials The Global Business Environment International Business Essentials: The Global Business Environment gives students an overall view of how the global environment operates, how culture affects international business, and helps students become familiar with foreign exchange. The program covers various cultural orientations, teaches students how to apply foreign exchange rate equations, and offers cultural overviews of Africa, Asia,  more...

Oracle8i Network Administration Net8 Architecture Strategy Course Overview This is the first in a two-part series based on Oracle8i Network Administration. This series introduces participants to the trends and problems associated with business networking and presents the various solutions required to address these problems. This series explains in detail the architecture of Net8 and describes the steps in which connections are established between  more...

Oracle8i Network Administration Net8 Additional Config Troubleshooting Course Overview This is the second in a two-part series based on Oracle8i Network Administration. This series introduces participants to the trends and problems associated with business networking and presents the various solutions required to address these problems. This series explains in detail the architecture of Net8 and describes the steps in which connections are established between  more...

XML Building XML-Based Web Applications Part 2 Course Overview This is the second course in a five part series that presents an introduction to the treatment of validation technologies within XML. DTDs are covered, presenting detail on DTD elements and attributes and entities. XML Schemas are then introduced, emphasizing the advantages of schemas over DTDs and then covering data types and namespaces within XML Schemas. The course then  more...

Career Development Developing a Career Strategy ...create effective career strategies. The program covers in detail how to identify personal preferences, develop skills to help career advancement, and explore career options. It also describes the stages of career development and explains guidelines for evaluating careers. Learn To Follow steps to identify career preferences. Choose a  more...

Career Development Professional Networking Career Development: Professional Networking offers the student an overview of how to network for career advancement, seek career guidance, and develop a career network. The program covers in detail the steps for networking effectively, steps for communicating effectively, steps for building beneficial relationships inside and outside an organization, the difference between a mentor and coach, and  more...

Career Development Excelling in Your Career Career Development: Excelling in Your Career offers the student an overview of how to excel at work, market personal skills, and stay competitive in his or her career. The program covers in detail the guidelines to maintain productivity, steps to develop self-discipline, steps to develop an effective professional image, the advantages and disadvantages of self-study and formal education, and the  more...

Office XP - Planning Collaborative Solutions Curriculum The Microsoft Office XP - Planning Collaborative Solutions Curriculum presents the learner with a comprehensive introduction to SharePoint Team Services and the principal technologies within Office XP that facilitate sharing of line-of-business data. The curriculum begins with an introduction to SharePoint Team Services and Team Services site architecture. It covers administrative issues and user  more...

Office XP Collaborative Solutions Part 2 This is the second course in a two-part series that provides the learner with an introduction to Knowledge Management, and how SharePoint Portal Server facilitates this. Topics include, portal server's difference from team services, principal areas of data sharing within SharePoint Portal Server, data access and search mechanisms. Digital dashboards are covered in considerable detail of setup,  more...

CIW Enterprise Specialist Part 2 CORBA Servers Adv Features Security This is the second course in a five-part series that covers the building of CORBA servers, and advanced features such as Factory and callback objects, exceptions and DII, and CORBA security. The participant will learn how to use the IDL-to-Java compiler to generate server skeletons and how to implement CORBA objects using these skeletons. Server IDL skeletons, CORBA servers and naming services,  more...

Team Leadership Promoting Your Team s Effectiveness Team Leadership: Promoting Your Team's Effectiveness offers the student an overview of how to set goals, prevent team ineffectiveness, and measure individual and team performance. The program covers in detail the steps for setting effective goals, the steps for measuring team and individual performance, and the advantages and negative effects of diversity. Learn To  more...

Oracle8 Network Administration Net8 Architecture Configuration Course Overview This is the first course in a two-part series based on Oracle8 Network Administration. This course introduces participants to the trends and problems associated with business networking and presents the various solutions required to address these problems. This series explains in detail the architecture of Net8 and describes the steps in which connections are established between  more...

Oracle8 Network Administration Net8 Configuration and Troubleshooting Course Overview This is the second course in a two-part series based on Oracle8 Network Administration. This course introduces participants to the trends and problems associated with business networking and presents the various solutions required to address these problems. This series explains in detail the architecture of Net8 and describes the steps in which connections are established  more...

Windows 2000 Network Infrastructure Admin --Part 1 DHCP DNS WINS Course Overview This is the first course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify DHCP concepts; identify  more...

Windows 2000 Network Infrastructure Admin --Part 1 DHCP DNS WINS Course Overview This is the first course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify DHCP concepts; identify  more...

Team Leadership - Promoting Your Team s Effectiveness Team Leadership: Promoting Your Team's Effectiveness offers the student an overview of how to set goals, prevent team ineffectiveness, and measure individual and team performance. The program covers in detail the steps for setting effective goals, the steps for measuring team and individual performance, and the advantages and negative effects of diversity.  more...

Sales Forecasting - Forecasting Your Own Accounts In "Sales Forecasting - Forecasting Your Own Accounts," you will learn how to apply the principles of forecasting to your own accounts. Specifically, you will learn how to use different types of forecasting, as well as how to avoid excessive detail in your forecasts. You will also learn how to reduce forecasting errors and how to predict the likelihood of winning a sale. Finally, you will learn  more...

Identifying Your Hazardous Waste Identifying hazardous wastes according to RCRA regulations helps environmental professionals to determine how the waste must be managed. This course covers identification of hazardous wastes, characteristics of hazardous wastes, and universal and miscellaneous wastes according to RCRA regulations. Discarded material and excluded hazardous wastes will also be discussed in detail. Apart from RCRA  more...

Residential Green Remodeling - Design Construction and Certification The online Residential Green Remodeling program provides a comprehensive treatment of Green Remodeling. Emphasis is on how Green Remodeling differs from Green Building. The unique aspects of Green Remodeling are treated in detail, with particular emphasis on building evaluation, deconstruction, handling of hazardous waste, materials recycling and reuse, energy conservation, indoor air quality,  more...