From Serebra Learning Corporation
Project Team - Organising A Project 


Project
Team -
Organising A Project is a comprehensive course that teaches both the philosophy and the practical application of effective project management. The course is entirely self-contained, but it can also be used as a support tool for an existing in-house training course or as the basis for promoting a detailed in-house method. Project Team - Organising A Project will enable you to define
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Project Team - Planning A Project 


Project
Team -
Planning A Project is a comprehensive course that teaches both the philosophy and the practical application of effective project management. The course is entirely self-contained, but it can also be used as a support tool for an existing in-house training course or as the basis for promoting a detailed in-house method. Project Team - Planning A Project will enable you to define and
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Project Team - Controlling A Project 


Project
Team -
Controlling A Project is a comprehensive course that teaches both the philosophy and the practical application of effective project management. The course is entirely self-contained, but it can also be used as a support tool for an existing in-house training course or as the basis for promoting a detailed in-house method. Project Team - Controlling A Project will enable you to
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Control-T 


This course provides a detailed introduction to the
Control-T product and how it is used to manage removable media. The student is led through an introduction of the Control-T components and facilities. Each component that is involved in the operation of the tape management system is reviewed in detail. Practical examples are provided throughout the course.
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Cisco Designing Networks Part 3: Designing a Prototype 


This final course in the
DCN curriculum identifies appropriate network management solutions for particular network structures. It also provides detailed information about the existing
Cisco product solutions and products ranges. Finally, it teaches the learner how to develop, test and demonstrate a network prototype or pilot.
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Planning Your Field Sales Approach 
...ce-to-face selling situations. Included in the course are detailed descriptions of the six customer buying roles a field salesperson typically encounters and tips for working effectively with each. This course demonstrates how to generate effective account profiles, emphasizing the information needed for effective field sales pre-call planning. Finally, the course offers tips for managing time,
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The Customer Service Agent in Action 
There are now some 7 million customer service agents (
CSAs) working in nearly 80,000 call centers in the
United States. Call centers are burgeoning in
Europe and the
Pacific Rim as well, and experts predict that the number of CSAs will grow by 20 percent each year. Worldwide, revenues for the call center industry could soon reach almost $60 billion. The magnitude of these numbers suggests the
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Defining and Mapping the Six Sigma Process 
Maps are incredible tools. They show--on one page--where you are, where you want to go, the best way to get there, and endless alternate routes. Without maps, we would be left to wander unknown paths to uncertain destinations, encountering untold pitfalls along the way. Maps are also important tools in guiding
Six Sigma teams in the quest for process improvement; it is impossible to improve a
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Doing Business on the Internet 
...nformation regarding customers, while still ensuring that detailed customer records are kept, is a difficulty faced by almost all companies that engage in
Internet-based commercial activity. Regulation of the digital marketplace is very difficult to achieve and currently, in the
United States, much legislation on this area is pending but not yet enacted. The main areas requiring regulation are
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Documenting Discipline 
... lengthy grievance procedure, or, at worst, legal action. Detailed disciplinary documents are the best defense when a manager's actions are called into question. Without these documents there may be no record of a worker's repeated infractions or failure to satisfy job requirements. There may also be no evidence of a manager's attempt to deal with the worker in a fair and constructive manner.
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Communicating and Implementing Requirements 
... design is agreed upon, the business analyst assists with detailed design work, testing and quality assurance activities, and supporting solution implementation.This course will explore methods of creating a requirements communication plan, developing and presenting a requirements package, and conducting a formal review and sign-off of documented requirements. It will also look at how to review
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Administering Linux Systems 
...aging the administration of the
Linux system. It provides detailed description of the administration, automating, and printing tools available on Linux. The course covers all the necessary concepts of file management and backup, and automation tools, and printing in the Linux environment. Users who have a basic level of familiarity with the features and usage of the Linux system and need higher
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OS 390 MVS JCL Introduction 
...detailed information about
Job Control Language and methods for coding it to perform data processing jobs in an
MVS environment. The course reviews the overall structure and purpose of
JCL and introduces the three main JCL statements. The course then covers the coding of the
JOB and the
Execute (
EXEC) statements in detail. It also describes how to analyze job output listings, and discusses
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OS 390 MVS ESA Fundamentals of VSAM Part I 
... services, the four types of
VSAM datasets, followed by a detailed explanation of the VSAM entry-sequenced dataset. The course then examines the physical organization of a
VSAM ESDS, including a close look at a control interval. The structure and components of a
KSDS is discussed, which leads to the introduction of the third type of VSAM dataset -RRDS. How an
RRDS can be accessed and how VSAM
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Intermediate COBOL 
... PACKED-DECIMAL storage. The course continues with a more detailed description of using single and multidimensional tables and employing a formal table index. Statements associated with tables such as
SET and
SEARCH are covered. The student learns a number of important
COBOL techniques such as creating comment lines, debugging lines, and continuing statements across source records. Additional
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SAP R 3 4 6 Shipping Employee 
...cessing. Furthermore, the learner will be provided with a detailed overview of the steps involved in outbound deliveries, picking, packing and goods issues in the R/3 System. The audience for this course are employees who need to learn how to use the R/3 System, especially in regards to shipping,
Shipping Clerks, and other shipping employees,
Members of project teams (organizational and
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SAP Advanced Planner Optimizer APO Overview 
This course introduces the learner to the basic concepts of
Supply Chain Management, as well as the functions and advantages of
SAP APO. This course also covers the components of SAP APO and their functions. The intended audience for this course include those who need to learn how to use SAP APO, and members of project teams (organizational and conceptual phases).
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QuickBooks Pro 2002 - I 
The
QuickBooks Pro 2002 - I course is the first course of the QuickBooks Pro 2002 curriculum. This course familiarizes users with the features and interface of QuickBooks Pro 2002. It also teaches users how to set up a company file and provide access to it to multiple users. This course also details the process involved in creating accounts and lists and then adding detailed transactions to them.
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Up and Running with Project 2002 
To discuss how to manipulate project tasks and resources in
Project 2002 to produce a detailed project plan
Business managers, planners, and team members who want to track and manage project tasks, costs, and resources; candidates for
MOUS certification; anyone wishing to gain a basic understanding of Project 2002; end users seeking competence in Project 2002
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Industrial Safety - Respirator Use 
This course begins with a general description of the types of respirators available and how to select and test them. It continues with a more detailed examination of the air-purifying and the atmosphere-supplying respirators.
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ABAP Objects 6.10 Overview 
The course
ABAP Objects 6.10 Overview describes the programming concepts used in
SAP. It also explains a number of basic object-oriented concepts and provides a brief introduction to the conceptual phase of
ABAP Object program systems. The course also provides a detailed description of the object-oriented programming concept. It also discusses the special features of the object-oriented concept
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Oracle 8i DBA - Oracle Storage Architecture 
...wledge and skills to manage data storage. It will provide detailed information about logical structures such as tablespaces segments extents and
Oracle data blocks. The creation and management of rollback segments will also be covered. The course also provides a list of data dictionary views that help in managing these logical structures. The course initiates you the learner into hands-on
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Building XML-Based Web Applications Part 1: XML Introduction and Technologies 
...learner with a broad overview of
XML before moving onto a detailed treatment of each aspect of XML in the subsequent courses within the curriculum. It aims to present XML within the context of its use as a solution to information processing challenges and its uses within commercial and business environments. This course introduces the learner to a history of XML and its response to the
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Building XML-Based Web Applications Part 3: XSL and Data Islands 
...is the third course in a five part series that presents a detailed treatment of
Styling within
XML concentrating on
XSL. The evolution from
CSS to XSL is covered in detail. XSL transformation mechanisms are dealt with along with linking technologies XML filtering and sorting language constructs and creating new XML elements and a coverage of
XSLT. The course then covers treatment of Data
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Linux Technology Overview Part 2: Features for Users 
...detailed information about how to use
Linux. It does not build on the first course. It is designed so that someone who already knows what Linux is and just wants to know the basics about how to use it could take only this course. This course teaches the technical features of Linux using the shell system using the X Window system and finding additional Linux resources. It focuses on end user
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Linux Part 2: Advanced Topics for Users 
The second course in this
Linux Essentials series provides more detailed information about working within the
Linux shell environment. This includes customizing the
Shell environment and shell functionality. It also covers standard input output and file compression. The course examines data backup processes and procedures. The learner will also learn how to control processes and access remote
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SAP R/3 SD Overview and Master Data 
The purpose of this course is to provide detailed knowledge of the structure features and functionality within
SAP R/3 SD including SD Master
Data and the skills to work with
Master Data. The course will use practical examples to illustrate functions and Master Data.
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Business Intelligence 
...racts with related areas. The second section takes a more detailed look at the concepts discussed in the first section. Specific aspects of design and architecture are considered and possible
Business Information Warehouse solutions presented. This section also explains the fundamental difference between the
Data Warehouse and
ERP systems and looks at a number of characteristic features
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Overview of MS Site Server 3.0 (Commerce Edition) 
This course provides an overview of
E-commerce solutions and the considerations involved in designing and implementing an E-commerce solution with Microsoft Site Server Commerce Edition. The course makes students familiar with the features of
Commerce Edition and takes them through the process of installing Commerce Edition. The course also gives a detailed description of the two major
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From 123-CBT Computer Based Training
Linux Technology Overview Part 2 Features for Users 

...Overview This second course in the series provides more detailed information about how to use
Linux. It does not build on the first course. It is designed so that someone who already knows what Linux is and just wants to know the basics about how to use it could take only this course. This course teaches the technical features of Linux, using the shell system, using the X Window system and
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Linux Technology Overview Curriculum 

... of using it. Additionally, this curriculum provides more detailed information about how to use
Linux, it teaches the technical features of Linux, using the shell system, using the X Window system and finding additional Linux resources. It focuses on end user tasks, not system administration tasks. This curriculum consists of two
Skill Builder courses: Course 13611 Linux Technology Overview
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SAP R 3 SD Overview and Master Data 

...ourse Overview
The purpose of this course is to provide detailed knowledge of the structure, features and functionality within
SAP R/3 SD, including SD Master
Data and the skills to work with
Master Data. The course will use practical examples to illustrate functions and Master Data.
L earn To:
Document flow within the company.
Functional elements within SD.
Organizational
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Business Intelligence 

...racts with related areas. The second section takes a more detailed look at the concepts discussed in the first section. Specific aspects of design and architecture are considered and possible
Business Information Warehouse solutions presented. This section also explains the fundamental difference between the
Data
Warehouse and
ERP systems and looks at a number of characteristic features
more...
Excel 2000 Expert User 

...le. Create a chart in a new sheet. Hide and display the detailed data of a cell. Add a record in a list. Sort a list in the data table. Apply filters to a data list by hiding rows/columns that do not match your criteria with columns/rows labels. Validate data to stop incorrect entries by displaying a message for the incorrect data entry in a data table. Create a scenario in the data
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Red Hat Linux Part 2 Advanced Topics for Users 

...cond course in this
Linux Essentials series provides more detailed information about working within the
Linux shell environment. This includes customizing the
Shell environment and shell functionality. It also covers standard input, output, and file compression. The course examines data backup processes and procedures. The learner will also learn how to control processes and access remote
more...
XML Building XML-Based Web Applications Part 1 

...learner with a broad overview of
XML before moving onto a detailed treatment of each aspect of XML in the subsequent courses within the curriculum. It aims to present XML within the context of its use as a solution to information processing challenges and its uses within commercial and business environments. This course introduces the learner to a history of XML and its response to the
more...
XML Building XML-Based Web Applications Part 1 

...learner with a broad overview of
XML before moving onto a detailed treatment of each aspect of XML in the subsequent courses within the curriculum. It aims to present XML within the context of its use as a solution to information processing challenges and its uses within commercial and business environments. This course introduces the learner to a history of XML and its response to the
more...
XML Building XML-Based Web Applications Part 3 

...is the third course in a five part series that presents a detailed treatment of
Styling within
XML, concentrating on
XSL. The evolution from
CSS to XSL is covered in detail. XSL transformation mechanisms are dealt with, along with linking technologies, XML filtering and sorting, language constructs and creating new XML elements, and a coverage of
XSLT. The course then covers treatment of Data
more...
XML Building XML-Based Web Applications Part 3 

...is the third course in a five part series that presents a detailed treatment of
Styling within
XML, concentrating on
XSL. The evolution from
CSS to XSL is covered in detail. XSL transformation mechanisms are dealt with, along with linking technologies, XML filtering and sorting, language constructs and creating new XML elements, and a coverage of
XSLT. The course then covers treatment of Data
more...
XML Building XML-Based Web Applications Part 5 

...se within the curriculum is to provide the learner with a detailed understanding of the mechanisms of data validation using schemas within
XML and a knowledge of the applications of XML within business and commercial environments. The course begins with a coverage of validation within XML and the advantages of schemas over
DTDs. The elements of an
XDR schema are covered along with the writing
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XML Building XML-Based Web Applications Part 5 

...se within the curriculum is to provide the learner with a detailed understanding of the mechanisms of data validation using schemas within
XML and a knowledge of the applications of XML within business and commercial environments. The course begins with a coverage of validation within XML and the advantages of schemas over
DTDs. The elements of an
XDR schema are covered along with the writing
more...