Instructor Led Details Training in Egypt

Career Coaching Workshop ...ered by Certified instructors (please contact us for more details about instructors qualifications) Methodology: The workshop is highly interactive, explaining scientific information when needed in simple terms to keep students interested. The workshop will utilize a variety of tools to encourage sutdents participation and to ensure they get a hands-on experience, since it is the students  more...

Conflict Management Duration: 2 days Description and Learning Objectives Conflict Resolution a Turning Conflicts into Opportunities. At this programs conclusion, participants should be able to: -Understand what conflict and conflict resolution mean -Understand all six phases of the conflict resolution process -Understand the five main styles of conflict resolution -Be able to adapt the process for all  more...

Presentation Skills Duration: 1 day Description and Learning Objectives How to Create And Deliver High-Impact Presentations At this programs conclusion, participants should be able to: -Identify the four essential components of a presentation. -Describe an audience analysis and why it is a needed step in a presentation. -Organize information in a clear and concise manner. -Create an attention-grabbing  more...

Time Management Skills Duration: 1 day Description and Learning Objectives Get organized for Peak Performance Managing time effectively is an essential skill for todays professionals. It seems as if Time is shrinking: organizational change initiatives, an increasingly competitive market, technology overload, reduced staffing situations and a greater emphasis on faultless performance, and more! As the workplace  more...

Team Building Skills Duration: 1 day Description and Learning Objectives Tactics for Working Better Together At this programs conclusion, participants should be able to: -Describe the teambuilding process (Forming, Storming, Norming, and Performing). -Explain the four basic behavioral styles and how to manage each. -Demonstrate effective listening skills. -Rephrase blunt wording for better communication.  more...

Communicating with Influence Duration: 3 days Description and Learning Objectives After attending this program participants will be able to: -Demonstrate the use of open and closed questions. -Identify your behavioral style and its unique challenges. -Describe a model of feedback, communication, and listening. -Set SMART goals. -List tactics for dealing with difficult people. -Organize information in a clear and  more...

Basic Communication Skills ...ered by Certified instructors (please contact us for more details about instructors qualifications) Target Audience: Anyone aiming to improve his/ her performance and results, and prepare himself for managerial position. Pre-requisites: None Schedule Please contact us for an updated schedule 02-22875381 / info@next-levels. com Evening / weekend sessions, or In-House trainings  more...

Negotiation Skills Duration: 1 day Description and Learning Objectives How to Get What You Want ! After attending this program participants will be able to: -Identify possible negotiation outcomes. -List the eight steps of the negotiation process. -Understand and identify different behavioral styles and adapt as necessary. -Apply techniques for successful negotiation by successfully answering case studies  more...

Effective Marketing Communication Duration: 3 days Description and Learning Objectives Developing the promotion program involves eight basic steps which can be applied to most promotional situations. The process should be treated in the manner of integrated marketing communication such that no element of communication with customers, consumers, employees, stakeholders or society at large is forgotten. The whole process should  more...

Designing and Managing Services ...ered by Certified instructors (please contact us for more details about instructora ™s qualifications) Target Audience: Marketing Professionals not less than five years of work experience Pre-requisites: None Schedule Please contact us for an updated schedule 02-22875381 / info@next-levels. com Evening / weekend sessions, or In-House trainings can be arranged upon  more...

Distribution Decisions and Logistics Duration: 3 days Description and Learning Objectives As the world gets smaller in travel time and communication, and as populations expand, and products proliferate, distribution decisions are among the most critical a company can be involved in. Over the past ten years or so, the Internet has changed the way companies are doing business globally and this has placed significant pressures on  more...

Pricing Strategy and Decisions Duration: 3 days Description and Learning Objectives Price has always been one of the more important marketing variables because it is so visible. Despite the increased role of non-price factors in the modern marketing process, price remains a critical marketing element, especially in highly competitive markets. Competition and more sophisticated buyers have forced many retailers to lower  more...

New Product and Brand Decisions Duration: 3 days Description and Learning Objectives Product strategy decision makers in most firms recognize the financial necessity of managing existing products and the competitive advantages of regularly developing new products and services. Mature and declining products eventually must be replaced with newer products. New product development strategy thus is one of the most important  more...

Market Segmentation Target Marketing and Market Positioning Duration: 3 days Description and Learning Objectives When we look more closely at the needs and wants of customers, we discover that many buyers share similar preferences for products and services that satisfy those needs. Although we all like to feel that we are unique in what we need and want in life, we find that many others share the same unique desires. Consequently, most markets can be  more...

Marketing Information Marketing Research and Market Demand Duration: 3 days Description and Learning Objectives How do we know who the customers are and what they want or need? Only through the systematic gathering and analysis of market and consumer data can we hope to know the answer and to compete successfully with other companies who make it their business to know who their customers are and how well they perceive the products and the company.  more...

Know Your Customer Understanding Buyer Behavior ...ered by Certified instructors (please contact us for more details about instructora ™s qualifications) Target Audience: Marketing Professionals not less than five years of work experience Pre-requisites: None Schedule Please contact us for an updated schedule 02-22875381 / info@next-levels. com Evening / weekend sessions, or In-House trainings can be arranged upon  more...

Marketing Strategy and Planning ...ered by Certified instructors (please contact us for more details about instructora ™s qualifications) Target Audience: Marketing Professionals not less than five years of work experience Pre-requisites: None Schedule Please contact us for an updated schedule 02-22875381 / info@next-levels. com Evening / weekend sessions, or In-House trainings can be arranged upon  more...

Fundamental Marketing Concepts Duration: 3 days Description and Learning Objectives Essentially, marketing is about delivering value to customers in order to satisfy their need and wants competitively and profitably. Many people think marketing is just selling or advertising. Some think marketing is just retailing. Many people in business treat marketing as something that happens at the end of the business process a  more...

Marketing for Non-Marketers Duration: 3 days Description and Learning Objectives At this programs conclusion, participants should be able to: Understand the necessity of adopting a holistic marketing orientation of all functions in the organization & be well acquainted with the principles of marketing. Any decisions taken by any function has an impact on the competitiveness of the organization. N. B. Content can be  more...

Defining Marketing The Art of Marketing Duration: 3 days Description and Learning Objectives -Introduce the participants to the basic elements of the marketing management process. -Identify and solve many business problems by using a marketing perspective. -This course will not turn the participant into a marketing wizard, but it will give him/ her a very broad understanding of what marketing is all about and the vital role that  more...

Employee Engagement and Retention Strategies Duration: 2 days Description and Learning Objectives: Research shows that engaged employees not only stay longer, but also perform better! Employee turnover is a common problem faced by companies in a changing market dynamics, increasing employee awareness and incremental pressure for performance. Turnover not only leads to a discontinuity in performance, increased recruitment and selection  more...

Coaching for Managers ...ered by Certified instructors (please contact us for more details about instructors qualifications) Target Audience: Middle managers, executive managers, HR staff, employees who deal with social employee relations and internal customer service, employees who have direct reports Pre-requisites: None Schedule Please contact us for an updated schedule 02-22875381 / info@next-levels.  more...

Introduction to Psychometrics Duration: 1 day Description and Learning Objectives: Recruitment is a highly costly process, not only in terms of time, and money but in terms of the impact an incorrect hiring decision has on both performance and morale. Psychometrics has been introduced to the field of recruitment in an attempt to increase the efficacy of hiring decisions. A variety of psychometric tools is now available to  more...

Talent Performance Management Duration: 3 days Description and Learning Objectives The purpose of this course is to introduce the importance of managing employees performance and its impact on the company performance and how that contribute in attracting and retaining good calibers. At the end of this course , you will be able to understand the following: -The competency based performance evaluation -The Performance  more...

Introduction to HR Management ...ered by Certified instructors (please contact us for more details about instructors qualifications) Target Audience Junior HR Practitioners, HR Generalists, HR business parteners and Business Managers Pre-requisites : None Schedule Please contact us for an updated schedule 02-22875381 / info@next-levels. com Evening / weekend sessions, or In-House trainings can be arranged  more...

ITIL V3 Service Design ...fied & Accredited instructors (please contact us for more details about instructors qualifications) Target Audience -Individuals who require a detailed understanding of the ITIL Service Design phase of the ITIL core Lifecycle and how it may be implemented to enhance the quality of IT service provision within an organization. -IT professionals working within or about to enter a Service  more...

ITIL V3 Service Transition ...fied & Accredited instructors (please contact us for more details about instructors qualifications) Target Audience -Individuals who require a detailed understanding of the ITIL Service Transition phase of the ITIL core Lifecycle and how it may be implemented to enhance the quality of IT service provision within an organization -IT professionals working within or about to enter a Service  more...

ITIL V3 Service Operation ...fied & Accredited instructors (please contact us for more details about instructors qualifications) Target Audience -Individuals who require a detailed understanding of the ITIL Service Operation phase of the ITIL core Lifecycle and how it may be implemented to enhance the quality of IT service provision within an organization -IT professionals working within or about to enter a Service  more...

ITIL V3 CSI ...fied & Accredited instructors (please contact us for more details about instructors qualifications) Target Audience -Individuals who require a detailed understanding of the ITIL Continual Service Improvement phase of the ITIL core Lifecycle and how it may be implemented to enhance the quality of IT service provision within an organization -IT professionals working within or about to enter  more...

ITIL V3 MALC ...fied & Accredited instructors (please contact us for more details about instructors qualifications) Target Audience -Individuals who require a business and management level understanding of the ITIL V3 core Lifecycle and how it may be implemented to enhance the quality of IT service provision within an organization -Individuals seeking the ITIL Expert certification in IT Service Management  more...

ITIL V3 Service Strategy ...within the Service Strategy phase, without going into the details of each of the supporting processes. The candidates will gain competencies in the following areas: -Service Strategy Principles -Defining services and market spaces -Conducting Strategic Assessments -Financial Management -Service Portfolio Management -Managing demand -Driving strategy through the Service Lifecycle  more...

Basics of Virtualization and Cloud Computing ...fied & Accredited instructors (please contact us for more details about instructora ™s qualifications) Target Audience: -As a first step for IT Professionals who are seeking a career in the fast growing area of Virtualization and Cloud Computing, as administrators or sales reps. -IT Professionals who are about to be users in a virtual servers environment -IT managers who are part of  more...

New Supervisor Training - Making the Transition from Buddy to Boss Duration: 2 days Description and Learning Objectives Becoming a manager is hard enough, but making the transition from colleague to boss is even tougher and comes with its own set of unique challenges. Step Up to Supervisor: Making the Transition from Buddy to Boss is designed for those who have been promoted recently into a management role and for those who have been there for some time but  more...

Supervising Basics Managing People Made Easy Duration: 2 days Description and Learning Objectives This workshop is designed to help participants overcome many of the supervisory problems they will encounter in their first few weeks as a boss. Dealing with the difficulties a new supervisor encounters isnt easy, but it doesnt have to lead to discouragement. At this programs conclusion, participants should be able to: -Adjust to the role  more...

How to Sell Smarter Professional Selling Skills PSS Duration: 2 days Description and Learning Objectives At this programs conclusion, participants should be able to ensure the satisfaction of the buyer through processes to generate long-term business & customer loyalty. N. B. Content can be modified (Customized) as per customers requirements & business objectives Course Outlines -Customer Service and Satisfaction -Buyer / Seller cycle  more...

Effective Change Management ...ered by Certified instructors (please contact us for more details about instructors qualifications) Target Audience Anyone who is responsible for managing the change process in an organization such as top managers and executives, supervisors and team leaders. Pre-requisites: None Schedule Please contact us for an updated schedule 02-22875381 / info@next-levels. com Evening /  more...

Basic Sales Training Selling Fundamentals Duration: 2 Days Description and Learning Objectives Its no secret that selling has changed in recent years. This is an exciting and dynamic profession, yet it is one of the most underrated and misunderstood. The back-slapping, sleazy, joke-telling huckster has disappeared, and in his place is a new generation of sales professionals. This program is designed to help participants exhibit the  more...

Coatching for success ...ered by Certified instructors (please contact us for more details about instructors qualifications) Target Audience Managers with direct reports, Junior Mangers with direct reports, S. Managers with direct reports Pre-requisites : None Schedule Please contact us for an updated schedule 02-22875381 / info@next-levels. com Evening / weekend sessions, or In-House trainings can be  more...

Assertiveness and Self-Confidence ...ered by Certified instructors (please contact us for more details about instructors qualifications) Target Audience : Anyone aiming to improve his/ her performance and results, and prepare himself for managerial position. Pre-requisites: None Schedule Please contact us for an updated schedule 22875381 / info@next-levels. com Evening / weekend sessions, or In-House trainings can  more...

Stress Management Duration: 2 days Description and Learning Objectives Creating a Stress-Reducing Life Style. At the end of this workshop, participants should be able to: -Identify the best approach to a stressful situation (Alter, Avoid, or Accept) -Understand what lifestyle elements you can change to reduce stress -Use routines to reduce stress -Use environmental and physical relaxation techniques  more...

Supervision Skills for Managers Coaching Counseling Delegating and Developing Duration: 4 days Description and Learning Objectives Supervision Skills for Managers: Coaching, Counseling, Delegating, and Developing At the programs conclusion, participants should be able to: -Recognize their strengths and growth opportunities as managers. -Recognize the four behavioral styles and how to coach each. -Capitalize on their style for more effective communication. -Delegate  more...

Managing Difficult People Duration: 2 days Description and Learning Objectives How to Work Better with Almost Anyone . After attending this program participants will be able to understand that: -Articulate how their attitudes and actions impact others. -Describe effective techniques for dealing with difficult people. -Discuss coping strategies for dealing with difficult people and difficult situations. -Identify  more...

Todays Leader Essential Skills for Successful Management Duration: 3 days Description and Learning Objectives Leading and managing are not the same thing. Leaders often manage people, but not all managers lead. This program is designed for all people wishing to improve their leadership skills. At this programs conclusion, participants should be able to: -Master Peter Senges five disciplines. -Add Kouzes and Posners five practices to their life.  more...

Emotional Intelligence - The Edge for Leaders Duration: 3 days Description and Learning Objectives Todays fast pace and high rate of change requires different skills for survival and success. Higher stress levels require better handling abilities. Mentoring relationships are particularly essential in times like these. Expertise in a particular field plays a lesser role, while internal qualities like resilience, initiative, optimism, and  more...

ITIL V3 Foundation ...fied & Accredited instructors (Please contact us for more details about instructora ™s qualifications) Target Audience IT Management, IT Support Staff, IT Consultants, Business Managers, Business Process Owners, IT Developers, Service Providers, System Integrators Pre-requisites: None Examination Time: 60 min Examination Type: Computer-based, multiple-choice Number of  more...

In-House Freelance Soft Skills Trainers Development Program a Level 1 a Initiating the Trainer a Trainera s Kick-Off Training This workshop is designed to help the individual who is nota or at least not yeta a professional trainer. The focus is on the supervisor, manager or brand new trainer who has been asked to present or train a group of individualsa a task for which he or she has little prior experience. This a on the joba training can  more...