Online Details eLearning

Excel 2002 Intermediate ...bout Outlines The Auto Outline Feature Showing & Hiding Details Previewing An Outline Outline & Style Settings Clearing An Outline Opening Multiple Workbooks Simultaneously Tiling Workbooks Adding A Comment Hiding A Comment Using AutoSum Inserting Multiple Sheets Rearranging Sheet Tabs Copying Data To Multiple Worksheets Entering Data On Multiple Sheets Hyperlinking To Files  more...

Windows XP Basic ...s As Icons Viewing Folders In A List Viewing Folders In Details Opening A File Using Windows Explorer Editing An Open File Working In Windows Explorer Opening An Application Using Windows Explorer Changing The View In Windows Explorer Viewing File Details Opening A File Using Windows Explorer Creating A Folder In My Documents Renaming A Folder Deleting A Folder Copying Files And  more...

Administrative Professionals Common Administrative Support Tasks Administrative Professionals: Common Administrative Support Tasks When it comes to a typical day at the office for an administrative professional, each day's planned agenda can change on a whim. Whether it be unexpected meeting requests to juggle, a last-minute announcement the boss needs to communicate, or a sudden request from the boss that shifts priorities, the tasks performed in a  more...

Discover Outlook 2007 Level 3 ... The Contact Form The General Page The Details Page The Activities Page The Certificates Page The All Fields Page Manage Contacts Add A Contact Edit Contact Details Categorize A Contact Organize Contacts Sort Contacts Find A Contact Communicate With Contacts E-Mail A Contact Call A Contact Send  more...

Function Activities Function Activities ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam Every IT service requires applications software that provides functioning for systems, services, and processes. And proper Application Management is critical to successfully delivering, supporting, and maintaining IT services in your organization, both  more...

Work with Files Programs and Printing in Windows Vista ...indows 95. Windows Explorer has a new layout, featuring a Details pane that allows you to view extended properties and metadata of files. The Details pane also include a thumbnail of files that are a visual representation of the actual file. Locating files is also improved upon with the new instant search feature that is integrated into all explorer windows. This course demonstrates the  more...

Managing Mail Instant Messaging and Contacts in Lotus Notes 7 Managing Mail, Instant Messaging, and Contacts in Lotus Notes 7 IBM To customize mail settings, communicate using instant messaging, and save contact details  more...

Business Grammar Working with Words Business Grammar: Working with Words Do you remember what prefixes and suffixes are? Do you know how to form plurals and possessives correctly in your business writing? Are you confident when it comes to spelling? This course explains how to use words correctly, including some key rules on how to spell correctly. It covers rules for properly constructing prefixes and suffixes. In addition,  more...

Business Analysis Requirements Elicitation ...interface analyses are also covered. Finally, this course details how to document elicitation results through techniques like prototyping, and how to conduct interviews in order to confirm elicitation results. This course provides a foundational knowledge base of business analysis information so learners can effectively put principles to work at their own organizations. This course will assist  more...

Business Analysis Enterprise Analysis ...e of Business Analysis (IIBA ). Specifically, this course details defining business needs and gaps, assessing capability gaps, and determining a solution approach. This course also provides an overview of defining solution scope and defining a business case for gathering data and being persuasive in arguments for a proposed solution. This course provides a foundational knowledge base of  more...

Outlook XP Proficient Expert ...From E-Mail The Contact Form - The General Tab - The Details Tab - The Activities Tab - The Certificates Tab - The All Fields Tab Manage Contacts - Edit Contact Items - Print Contact Items - Organize Contacts - Sort Contacts Communicate With Contacts - E-Mail A Contact - Send Contact Information Link Items To Contacts - Link An Activity To A Contact - Track Activities  more...

Incident Management Interactions ...ng, categorizing, and closing incidents. This course also details the different ways incidents can be triggered, and the interfaces of incidents and Incident Management with other processes. Finally, the course covers which specific metrics are important in Incident Management and the information they provide, along with the challenges, risks, and critical success factors of managing incidents  more...

Service Strategy Fundamentals Service Strategy Fundamentals ITIL ITIL v3 Foundation for Service Management ITIL® v3 Foundation Syllabus v4.2 Exam IT organizations face a variety of challenges to maintain a strategic advantage over their competitors. Within IT Infrastructure Library (ITIL ), Service Strategy is a phase of the Service Lifecycle that helps IT organizations create value for their organizations through  more...

Service Strategy Processes Service Strategy Processes ITIL ITIL v3 Foundation for Service Management ITIL® v3 Foundation Syllabus v4.2 Exam In order to decide the best path for an IT service organization to grow, service providers need to develop a strategy to maintain an advantage over their competitors. This course details the processes that affect Service Strategy. This course will assist the learner in  more...

DOT Drug and Alcohol Awareness DOT Drug and Alcohol Awareness Drug and alcohol abuse by employees is a common cause of workplace problems, such as accidents and ineffective work practices, in the US today. These problems can affect profits and expose companies to increased medical and insurance costs, and any related financial loss due to compensation. Several US laws have been enacted to combat drug and alcohol abuse in  more...

Getting Ready to Coach Getting Ready to Coach Coaching offers organizations a win-win method for developing their employees. It not only helps individuals reach their potential but also helps the organization improve its productivity and competitiveness. In a rapidly changing business world, coaching can also help employees adjust and adapt their skill sets. Coaching is about encouraging, confronting, challenging,  more...

Understanding Change Understanding Change 'To exist is to change, to change is to mature, to mature is to go on creating oneself endlessly.' This is a quote by Henri Bergson, a nineteenth century French philosopher. Since the nineteenth century, the pace of change in all aspects of our lives has become faster and faster and responding to change well is a necessity in today's competitive business environment.  more...

Problem Management Process Interfaces Challenges ...d failure in your Problem Management efforts. This course details the components of Problem Management, including triggers such as staff, suppliers, and testing. This course also covers the interfaces of Problem Management with other processes across the Service Life Cycle and the specific information systems used in Problem Management. Finally the course details how metrics can be used to  more...

Introduction to Access Management ...f Access Management to the organization. This course also details the steps in the process for managing access, including requesting access, verification, providing rights, monitoring, logging and tracking, and removing and restricting rights where necessary. Finally, the course covers the metrics used to check the efficiency and effectiveness of an organization's Access Management process, and  more...

Service Desk Metrics and Outsourcing ...e turnaround times and resolution rates. This course also details the different types of user satisfaction surveys that can be used to assess customer and user perceptions of Service Desk operations. Finally, the specific considerations that must be addressed when the choice is made to outsource the Service Desk, including common tools and processes, SLA targets, good communications, and  more...

WCF 4 Contracts Behaviors Data Management Using C ...ts according to the requirements of a WCF application. It details the roles of channels and how to choose an appropriate binding for an application. It also covers how to implement different data serialization and encoding options and shows how to use service, operation, and custom behaviors to manage and optimize a WCF application. This course is one of a series in the SkillSoft learning path  more...

Managing SharePoint 2010 Sites Lists and Libraries Managing SharePoint 2010 Sites, Lists and Libraries Microsoft Microsoft SharePoint 2010 offers a complete platform for collaboration, data management, and online information publishing. SharePoint sites provide the basis for these tasks, and are broken down further into objects like lists and libraries. Creating, managing, and customizing these sites, lists, and libraries are common tasks  more...

Cisco Route 1 0 Connecting the Enterprise to ISPs ...erly, the network designer must take into account certain details. This course provides the knowledge required to implement enterprise-to-ISP connectivity. This includes an understanding of the types of session origination points those originating from the enterprise network or those originating from the Internet and the available routing options. It also provides the understanding to determine  more...

Delegation Essentials An Introduction to Delegation ... still accomplishing everything on your list. This course details what delegation is, and the benefits it offers managers, employees, and the organization. These include saving time and money, developing employees' skills and capabilities, and encouraging accountability. The course also outlines some of the qualities that successful delegators possess, such as trust in their employees and a  more...

Delegation Essentials The Delegation Process Delegation Essentials: The Delegation Process Delegating work to employees isn't simply a matter of off-loading whatever tasks you don't want to do yourself. Effectively delegating tasks as a manager requires careful planning, selection, and follow-up. This course explores the process of delegation and describes techniques that managers can employ to delegate tasks effectively. Specifically,  more...

Delegation Essentials Overcoming Delegation Problems ...hniques for overcoming delegation challenges. This course details methods that managers can use to address their own delegation errors, such as improving communication about tasks and distributing tasks more equally. It also provides techniques managers can use to address skills-based delegation problems with employees, such as providing additional training and time-management coaching.  more...

Preparing for Organizational Change Preparing for Organizational Change Whether it's upsizing, downsizing, relocation, new processes, or a complete reorganization, organizational change is inevitable in today's business environment. Preparing yourself for such changes, and having the key skills and self-motivation you will need at the time, will mean not only surviving organizational change, but thriving in it. In this course  more...

Understanding Organizational Change Understanding Organizational Change Change can be disruptive. A change in your life, whether good or bad, can create a period of uncertainty, stress, and anxiety while you adjust. And change at work is no different. You may question what's going on and feel like you have no control over the situation. But eventually, ideally, you'll see that the change brings a positive result for your own  more...

Sales Communication Techniques Simulation ...ypass surgery, the company's call-center nurse enters the details of the case into Procedure Protocols Plus. Then, using the provided information, Procedure Protocols Plus helps evaluate the medical necessity of the procedure. In this simulation, you will try to sell Procedure Protocols Plus to Medico Managed Care Group, a large health insurance company. You will meet with four different buyers  more...

Cross-Functional Team Fundamentals Cross-Functional Team Fundamentals Cross-functional teams are groups of employees from different functional areas of an organization - such as Research, Marketing, and Human Resources who are all focused on a single goal. They're often formed to design and develop new products, choose and implement new technologies through the organization, or control product costs. They can benefit your  more...

CompTIA Network 2009 Network Addressing ... of network addresses MAC addresses and IP addresses. The details of IP addressing including how they are assigned, the different classes and how IP addressing is configured is explained along with the ways in which the shortage of IPv4 addresses is being dealt with. Solutions to the IP address shortage including the development and implementation of IPv6, network address translation, and  more...

Cisco CVOICE 8 0 Introduction to Voice Gateways Cisco CVOICE 8.0: Introduction to Voice Gateways Cisco CCNP Voice (formerly known as CCVP) 642-437 Implementing Ciso Voice Communications and QoS v8.0 (CVOICE v8.0) Cisco voice gateway relays high quality voice and fax traffic across an IP network. This course describes the operational modes of a voice gateway and how it fits in the Cisco Unified Communications architecture. It explains the  more...

Getting Started with ADO NET Connections Commands ...s the various ways to manage ADO.NET connections and also details how to access data by using command objects and the DataReader object. Specific topics covered in the course include and introduction to ADO.NET, defining ADO.NET Connection objects, managing connections with Visual Basic 2008, and using ADO.NET command objects and DataReaders. This course is one of a series in the SkillSoft  more...

Creating Consuming Server Controls With VB 2008 and ASP NET 3 5 ...ver controls in ASP.NET 3.5 web applications. This course details the steps for creating secure web sites through the creation, addition, and customization of ASP.NET server controls. Specific topics covered include creating and consuming server and user controls, dynamically loading controls, performing control validation and using controls to implement security in an ASP.NET 3.5 web  more...

WCF Contracts Behaviors and Data Management ...ts according to the requirements of a WCF application. It details the roles of channels and how to choose an appropriate binding for an application. It also covers how to implement different data serialization and encoding options and shows how to use service, operation, and custom behaviors to manage and optimize a WCF application. This course is one of a series in the SkillSoft learning path  more...

WPF Databinding with VB 2008 ...rom multiple sources into the user interface. This course details how WPF not only binds controls to data, but also converts, validates, and formats data in a variety of ways. Specific areas covered include binding to elements, using multiple bindings, utilizing ADO.NET data objects, formatting the display of data, and also data conversion, validation, filtering, sorting, and grouping. This  more...

NET Framework 4 0 Web Form Controls with VB 2010 ...ver controls in ASP.NET 4.0 web applications. This course details the steps for creating secure web sites through the creation, addition, and customization of ASP.NET server controls. Specific topics covered include creating and consuming server and user controls, dynamically loading controls, performing control validation and using controls to implement security in an ASP.NET 4.0 web  more...

Oracle Database 11g Optimizer Statistics Hints Cursor Sharing ...Cursor Sharing Oracle Optimizer statistics describe details about the database and the objects in the database and are used by the query optimizer to select the best execution plan for each SQL statement. This course covers gathering optimizer and system statistics, setting statistic preferences, using dynamic sampling, and manipulating optimizer statistics. if you use SQL statements  more...

Oracle Database 11g R2 Storage Structures User Security ...es the purpose and functions of tablespaces, and provides details on how to create and manage database user accounts. It also discusses creating privileges, roles, and profiles, as well as using the password file and assigning quotas to users. This course is one of a series in the SkillSoft learning path that covers the objectives for the Oracle Database 11g: Administration I (1Z0-052) exam.  more...

NET Framework 4 Web Form Controls with C 2010 ...erver controls in ASP.NET 4 web applications. This course details the steps for creating secure web sites through the creation, addition, and customization of ASP.NET server controls. Specific topics covered include creating and consuming server and user controls, dynamically loading controls, performing control validation and using controls to implement security in an ASP.NET 4 web  more...

Getting Started With ADO NET 4 Connections Commands Using C 2010 ...s the various ways to manage ADO.NET connections and also details how to access data by using command objects and the DataReader object. Specific topics covered in the course include an introduction to ADO.NET, defining ADO.NET Connection objects, managing connections with Visual C# 2010, and using ADO.NET command objects and DataReaders. This course is one of a series in the SkillSoft learning  more...

Managing Resources During Difficult Times Managing Resources During Difficult Times Companies facing tough times such as economic hardship or even extreme growth need to take action. In particular, they need to mind their costs, including their staff-related costs. It's important to communicate with employees about changes in costs and potential reductions in staff as soon as possible to maintain their commitment to the company.  more...

So You Wanna Be A Poet Learn from an expert how to write poetry for profit or pleasure. This course is designed primarily for the novice poet who would like to learn how to profit from poetry. This course guides you on your way to establish yourself as a poet by addressing the necessary details to start your new career. Query letters, tracking submissions with a fail proof system and proper protocol for approaching  more...

Revive Your Writing! Bring your tired sentences, your terminally ill passive verbs, and your ailing descriptors. Bring your tired sentences, your terminally ill passive verbs, and your ailing descriptors. Through this course, we`ll work on reviving your writing! We`ll use adjective adrenaline to pump up your text. Take a dose of verb vaccine and watch them spring to life. At the end of this course, your sentences  more...

From Beans to Brew: Creating Characters This course explores how to create believable and lifelike characters. Explore character development from birth to death. This course explores how to create believable and lifelike characters. Students will utilize hands-on techniques to explore their own lives and the lives of those around them for inspiration and details. Armed with these ideas, students will then create new characters or add  more...

Write a Marketable Script in 10 Weeks with Final Draft (Latest Release) Learn how to produce a "marketable" script bundled with award wining Final Draft Software The purpose of this course is not just to produce a single script-although that will happen. The real purpose is to show you the structure of scripts and how to produce "marketable" scripts in a minimal amount of time. The instructor of this course is a seasoned scriptwriter who has a successful history of  more...

Expert Certificate Course in Medical Coding ...ticipating accredited universities and colleges. For more details write to Testimonials "Thank you so much for answering my concerns regarding the great coding course. I did what you suggested and went onto Volume II and have thoroughly enjoyed coding the charts. It is encouraging when I code the chart 100% correctly (has not happened too many times!!!) but practice makes perfect. I have 25  more...

A Workshop Approach to Mastering RoboHelp Office (Latest Release) ...rchase, full version RoboHelp for only $499, Reg.$999 See Details) This course offers individuals an opportunity to build a standalone help project by applying the principles outlined in each of the three lesson plans through a systematic and hands-on approach. Each student will develop and create their own online help project using the techniques and objectives discussed in each lesson plan.  more...

Succeeding as a Supervisor ...he workforce, are either maximized or wasted. This course details the most important elements of successful supervision, with attention to both people and organizational skills. There are tools and techniques for making the most of the talents of the work group, personal skill assessments, and methods for organizing and managing the work flow. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER  more...

OSHA Record Keeping and Documentation ...afety program and satisfy OSHA requirements. This course details the steps required to correctly complete OSHA form 300, OSHA form 300A, and OSHA form 301. But rather than just setting a new record, this safety course blows others out of the water, by revealing how they can be used to help create a safer workplace. But it doesn?t stop there, reach new heights by learning how to keep monitoring  more...

Java 2 -- Classes & Inheritance ...s to refer to the current object. Additionally, this unit details the procedures for declaring and using the static and final variables, methods, and final classes. The unit explains the implementation of abstract classes and dynamic method binding. This unit explains interfaces and packages. You will learn to implement interfaces and conceive a form of multiple inheritance. You will also  more...

Achieving Solar - An Introductory Guide Learn the fundamentals of today`s solar energy applications for homes and small businesses. Site considerations will be covered, as well as payback and economic considerations for solar energy systems.Student has access for 60 days but may complete the course sooner. Achieving Solar - An Introductory Guide In this online six-module course, you will gain an understanding of the fundamentals of  more...

Adobe Dreamweaver CS4: Essentials ...vaScript elements and AJAX. The major lessons include the details you will need to have a solid understanding how to create CSS styles and CSS layouts using Div tags and styles, optimizing content, and using Dreamweaver's Interactive features in publishing your content to the web. This an upgrade worthy of Dreamweaver's 10th anniversary. The student will have access to this course for 1 year.  more...

Adobe RoboHelp Workshop In this course, you study the background of online-help systems since they arose in the 1990s. You explore a range of online-help systems, surveying their varied content, organization, format, and in particular navigation systems. You study a sequence of RoboHelp tutorials to learn the basic tasks that professional help writers must know to do their work. Concurrent with the tutorials, you  more...

Basics Of Smart International Procurement ...her probability of failing. But the good news is that the details of successful international procurement don?t have to be a mystery. The highly personal and interactive online course ?Basics of Smart International Procurement? will teach you the critical things every purchasing professional needs to know before buying from foreign suppliers! Frequently Asked Questions How long will it take me  more...

Compensation Training & Certification Program ...ion Training & Certification Program" course provides the details for establishing, maintaining, and evaluating an effective Compensation Program. This comprehensive course covers everything from the factors that influence compensation plan design to the various types of compensation plans available, and even includes special sections on analyzing and evaluating jobs, performing market surveys,  more...

Employment Closure Training & Certification Program Learn how to adminster the federally-mandated Employment Closure rules and earn a "Certified Employment Closure Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Employees leave companies on a daily basis, yet few people understand the scope and complexities involved with  more...

Introduction To HR Management Training & Certification Program ...r HR Management Training & Certification Program provides details on the benefits side of working in the HR world. This course includes primers on the basic roles of the HR department, such as how to recruit and hire, provide employee benefits, and manage a compensation program. It also includes overview sections on how to comply with the various benefit, labor, and anti-discrimination laws,  more...

Office 2007 Series (Fast Track) ...details of Office 2007. The new Office package is changing the old interface with new features on an interface now known as the Ribbon. How do you find the commands you already know? What new commands are available in Word, Excel, Outlook, PowerPoint, and Access? Take a look at the changes in Office 2007 and learn how to make the most of them. This self-directed course can be completed within  more...

Performance Management & Appraisals Training & Certification Program Learn the basics of Performance Management and earn a "Fundmentals of Performance Management" certificate. This self-paced course qualifies for 4 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Our Performance Management Training & Certification Program provides details for establishing and maintaining an effective performance  more...

Phlebotomy Technician Career Training ... externships are not part of the online program. For more details contact the Continuing Education program. Phlebotomy Technician Career Training This comprehensive course provides instruction in the skills needed for the proper collection of blood and other specimens used for diagnostic testing. Emphasis is placed on ethics, legalities, medical terminology, safety and universal precautions,  more...

Recruiting & Hiring Training & Certification Program ...uiting & Hiring Training & Certification Program provides details on the steps necessary to legally and effectively recruit and hire employees. This course includes key information on legally permissible questions and steps in the interviewing process, handling pre-employment screening, performing reference and background checks, making job offers, holding an effective new-employee orientation  more...

Technical Communication Industry Certificate - Mastery Level Start earning your TCIC Certificate today! This comprehensive program allows you to work at your own pace, take online quizzes to test what you are learning and to submit assignments for instructor review. You will focus on performing audience analyses, determining the purpose and structure for technical documents, utilizing visual and document design, and managing complex documentation projects.  more...

Cisco CCNA IP Routing Configuration ...rsion 2, illustrates packet formats of both RIP versions, details the commands that are used to add RIP to the router configuration as well as the commands used to monitor an RIP network. Other features discussed are improved metric and unequal cost load balancing, of Interior Gateway Routing Protocol (IGRP), How IGRP uses internetwork delay, bandwidth, reliability, load, and MTU as its  more...

Expert Certificate Course in Medical Transcription for the Physician ™s Office and Home Based Business ...stem and difficulty level to promote maximum retention of details, and provide the vocabulary density necessary for a uniquely effective transcription learning experience. Dictations consist of chart notes, letters, initial office evaluations, history and physicals, consultations, emergency department reports, preoperative notes, and discharge summaries. Emphasis is placed on the development of  more...

Certificate in Professional Technical Communication ...iscounts are available. See the full description for more details. Deferred Credit Card Payment Plan; Corporate PO Accepted; Financing Available Certificate in Professional Technical Communication The Certificate in Professional Technical Communication is designed to help new and existing writers work within a range of styles specific to the field of technical writing. This program focuses on  more...

Quality-minded Management The ISO 9000:2000 family of standards structures its Quality Management System (QMS) model into four major clauses: Management Responsibility, Resource Management, Product Realization, and Measurement, Analysis, and Improvement. This course provides an overview of the clause "Management Responsibility." It details management's role in establishing a quality policy and its responsibility to support  more...

System Archetypes Systems repeatedly fall into common patterns. In this course, you will learn five system archetypes, patterns that appear in every organization. By becoming aware of an archetype and learning how to identify it in your work situations, you gain a strong tool for assessing the structure and forces at work in your organization. Archetypes are used to clarify and test models as well as compile the  more...

How to Work with Aggressive People Have you ever had one of those absolutely great days at work? Everything is going the way it should, you're on schedule, and you're getting to meetings on time. Then someone verbally attacks you or metaphorically stabs you in the back. Aggressive people are arguably the most difficult type of people to work with. Hostile-aggressives openly antagonize people; passive-aggressives work behind the  more...

Essentials of Business Law The Legal Environment ...ues, and alternative resolution methods. The program also details crimes and torts relating to businesses, as well as tort duties, vicarious and direct liabilities, and the elements of an effective corporate compliance program. Learn To Demonstrate an understanding of the classifications of law. Demonstrate an understanding of civil  more...

Quality Management Quality Management Tools ...ols used to generate ideas and organize data. The program details the purposes of and steps for creating flow charts, check sheets, histograms, run charts, control charts, cause-and-effect diagrams, Pareto charts, scatter diagrams, interrelationship diagrams, affinity diagrams, activity network diagrams, and brainstorming. Learn To Identify the benefits of  more...

Principles of Marketing Fundamentals of Marketing ... key marketing terms, language, and concepts. The program details the elements of the marketing mix, the stages of the product life cycle, and the proper steps to implement the market segmentation process. Learn To Apply appropriate terms or language to marketing situations. Identify the four components of the marketing mix.  more...

Frontpage 2000 Proficient User C ourse Overview This course prepares IT Professionals to create Web pages, create and maintiain Webs using FrontPage 2000. L earn To: Create Web Pages with FrontPage 2000. Create Webs. Maintain Webs. C ontent Emphasis Skills-Based A udience This course is intended for end users using Microsoft FrontPage 2000. Participants should have a basic understanding  more...

NetWare 5 Administration - Part 1 ...and. Browse to an object in the NDS tree to display the details by using NetWare Administrator. Identify the functionalities of different browsing features of NetWare Administrator. Unit 2: Workstation Duration: 1 - 2 Hour(s) Identify the tasks that are performed by a workstation to communicate with a network. Identify the functions of workstation hardware. Match  more...

Oracle Workflow 11i10 Configuring Oracle Workflow Components .... Finally, it covers queue propagation and agent activity details. Learn To: Identify the mandatory steps for setting up Oracle Workflow. Identify options that enable you to set up global workflow preferences. Identify key concepts related to setting up an Oracle Workflow directory service. Identify features of service components. Identify options that enable you to  more...

Oracle Workflow 11i10 Communications Function Activities ...ocesses. This course covers function activities, activity details, activity attributes, and standard assign activity. You'll learn about Oracle Workflow directory service, local directory service tables, and loading roles in a workflow process definition. The course also covers systems, agents, and external system registration. Finally, it covers the options that enable you to send events to an  more...

Oracle 11i10 System Admin DBA Activities ...f the Concurrent Programs window that help you define the details of a concurrent program. Identify the steps to customize help files. Identify the methods to link help files. Identify the steps to use the Help Builder utility. Identify features of document sequences. Identify the steps to define document sequences. Audience: This course is intended for functional and  more...

Oracle 11i10 Order to Cash Shipping Overview Setups .... Identify concepts related to defining container load details. Unit 2: Shipping Setups Identify options in the Shipping Parameters window. Identify options in the Global Parameters window. Identify key concepts related to pick slip grouping rules. Identify options for defining release sequence rules. Identify options for setting up a freight carrier. Identify key  more...

SAP R 3 v4 0 Profitability Analysis - Basics Course Overview The purpose of this course is to provide a thorough understanding of Profitability Analysis. L earn To: Understand the basic principles behind Profitability Analysis. Discuss basic data that is used in Profitability Analysis. Options for generating plan data and making postings. Basic reports and form reports. C ontent Emphasis  more...

SAP R 3 v4 x SD Order Processing ...ndition. Maintaining Prices Manually. Viewing Pricing Details. Credit Limit Check. Credit Control Area. System Responses. Credit Management. Unit 3: Tools Duration: 1 - 2 Hour(s) Entry Aids. Tools. Displaying Assortments. Copying Assortments. Making Changes Quickly. Arranging Order Items. Standard Information. Selection Criteria. Inserting a Column.  more...

SQL Server 7 0 System Administration - Part 1 ...L Server Architecture, including the underlying technical details. Understand the components of SQL Server installation, including hardware and software requirements, types of installations, and installation options. Verify SQL Server installation, including reviewing installation results, starting SQL Server services, and connecting to SQL Server. Plan the upgrade of SQL Server,  more...

Frontpage 2000 Proficient User Course Overview This course prepares IT Professionals to create Web pages, create and maintiain Webs using FrontPage 2000. L earn To: Create Web Pages with FrontPage 2000. Create Webs. Maintain Webs. C ontent Emphasis Skills-Based A udience This course is intended for end users using Microsoft FrontPage 2000. Participants should have a basic understanding of  more...

NetWare 5 Administration - Part 1 ...and. Browse to an object in the NDS tree to display the details by using NetWare Administrator. Identify the functionalities of different browsing features of NetWare Administrator. Unit 2: Workstation Duration: 1 - 2 Hour(s) Identify the tasks that are performed by a workstation to communicate with a network. Identify the functions of workstation hardware. Match  more...

Quality Management Business Process Improvement ...how to prepare and implement quality changes. The program details how to select processes for improvement, assign a process manager, and establish a process improvement team. In addition, the program teaches the learner how to flowchart and streamline a process, as well as how to measure process performance. Learn To Given three goals, prepare to lead business  more...

Oracle 11i10 Order to Cash Order Entry Overview ...ules. Identify options for displaying the end customer details in Install Base. Identify options for entering order header information. Identify steps for creating sales credit splits at the header level of a sales order. Identify characteristics of order line statuses. Perform a Web page-based search for an item in Order Management (OM). Identify options for entering line  more...

NetWare Service and Support Upgrade - Part 3 ...tiate the NetWare 5 server installation by specifying the details in the CUI phase. Complete the NetWare 5 server installation by specifying the details in GUI phase. Unit 2: Troubleshooting Novell Client Duration: 3 - 4 Hour(s) Identify the features of the Novell Client for Windows 95 and Windows NT Workstation. Identify the features of NIOS for Windows 95. Identify the  more...

Oracle 11i 2 6 Implement Workflow Fundamentals Part 3 ...ity. Identify tasks to be performed to define activity details. Identify features of Event activities. Identify features of the Workflow Engine. Identify features of forced synchronous process. Identify features of master-detail process activities. Audience: The target audience is Functional and Technical Consultants, and end users who have knowledge of Oracle 9i; SQL and  more...

Oracle Designer 6i First Class Analysis ...Object Navigator. Perform the steps required to view the details of a Repository element using the Repository Object Navigator window. Perform the steps required to rename an element in the Properties window. Perform the steps required to create an Element in the Repository using the Repository Object Navigator. Unit 2: Analysis Models Duration: 2 - 3 Hour(s) Perform the steps  more...

Oracle 11i Procure to Pay Part 1 This course provides an understanding of the Procure-to-Pay life cycle and its implementation in Oracle Purchasing and Payables applications. It also covers information about the suppliers, sites, and quotations used in the procure-to-pay process. Learn To: Identify processes involved in different phases of the procure-to-pay life cycle. Match the applications used in the  more...

Oracle 11i10 Order to Cash Customer Credit Management Setup ...nagement (DQM). Identify options for entering customer details. Create a customer using the Standard Data Entry form. Create a customer using the quick data entry form. Identify features of Dun & Bradstreet (D&B) integration. Create a customer account relationship. Identify features of Trading Community Architecture (TCA) party paying relationships. Identify key aspects of  more...

Windows 2000 Installation Config Admin --Part 4 Enterprise Admin Course Overview This is the fourth course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify, configure and manage the workstations of users; and identify, configure and manage a fax. L  more...

Windows 2000 Installation Config Admin --Part 4 Enterprise Admin Course Overview This is the fourth course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify, configure and manage the workstations of users; and identify, configure and manage a fax. L  more...

Exchange 2000 Server--Part 2 Configuring ...reat deal of new material in this course as configuration details relating to Exchange 2000 Server's enhanced scalability is covered. The hands-on consequences of enhancements such as multiple data stores, improved clustering, and native support for Internet mail formats are covered. The instruction will cover configuring objects for messaging and collaboration, configuring and managing a  more...

Oracle PL SQL Database Programming Course Overview This course is the third in a series of three titles, and discusses the features of stored subprograms and packages. This course explains how to create and execute stored procedures and functions as well as how to create stored packages. This course also discusses built-in server-side packages and their use in debugging stored subprograms. This course covers how to manage stored  more...

Solaris--Part 1 Basic Administration ...rs to the Solaris system with the Admintool. Modify user details with the Admintool. Add users to the Solaris system with the CLI. Modify user details with the CLI. Manage groups with the Admintool. Identify the commands used to manage groups with the CLI. Identify the features of Solaris physical disk partitions. Identify the types of Solaris file systems. Identify CLI commands that  more...

Frontpage XP Proficient User Course Overview This course introduces the learner to core elements of FrontPage 2002. The principles of designing and structuring a Web site are introduced, as well as, the procedures essential to creating both Web pages and Web sites. The organization and management of a Web site is covered as well as Task management. Features such as SharePoint Team Services and FrontPage Server extensions  more...

Self Development Positively Influencing Others ...overs how to use influence to empower people. The program details how the student can enhance his or her level of influence by listening actively, understanding Satir modes and sensory systems, building rapport, and responding appropriately to verbal attacks. In addition, the program details the process for empowering others. Learn To Identify steps to improve  more...

Self Development Developing Rapport Through Communication ..., and create impact with his or her language. The program details how to communicate effectively in writing, in one-to-one and one-to-many conversations, and through nonverbal cues. The program also details how to make a good first impression, build rapport, establish credibility, and make a message memorable. Learn To Adapt to the receiver while communicating.  more...

Self Development Improving Your Memory ...as information about how to become organized. The program details how to overcome everyday forgetfulness, how to use mnemonic devices, and how to manage information. In addition, the program examines how lifestyle can affect the performance of the student's memory. Learn To Recognize properties that affect how well you remember information.  more...

Oracle9i Database Admin Set Up Oracle Net Services ...architecture and configuration of Oracle Net Services. It details client-server and web implementations, in addition to additional features such as Dynamic Service Registration and the use of the Oracle Names Server as an LDAP Proxy. This course also discusses the configuration of the Oracle Shared Server and Oracle Names Server. Learn To • Sequence the steps required for a client to  more...

Oracle9i Performance Tuning Optimizing Sorts Minimizing Contention ...details about each component of an Oracle database instance, such as data blocks, disks, memory, CPU, and dynamic views. Students learn about migration and chaining, reorganizing indexes, optimizing sort operations, tuning rollback segments, managing automatic undo, monitoring activities, implementing the Oracle shared server, and troubleshooting. Learn To: o Match the component of database  more...

Crystal Reports 8 5 Introductory Report Design Part 1 ... how to select, sort and group records. • Identify details summarizing and totaling of records. • Identify how to format and distribute reports in different formats. Audience The audience for this course includes End Users, and Database Administrators. Students should have prerequisite knowledge of database concepts, including tables, fields, and records. Content Emphasis  more...

EnjoySAP What s New in Release 4 6 ...-application components as well as see the most important details of the new interface in the individual applications and how it differs from earlier releases. Learn To: a General Information on Release 4.6. a Basis. a Cross Application Components. a Applications. a Accounting. a Logistic. Audience Employees who need to learn how to use the  more...

SAP R 3 PP Production Planning SOP ...n. - Displaying planning results. Unit 3: Functions and details of SOP 1 - 1.5 hours o Functional overview of SOP: - Functions of standard SOP. - Creating product groups. - Product groups in standard SOP. - Hierarchies in flexible planning. - Planning in flexible planning. o Functions of standard SOP: - Changing the period split. - Creating long text for a planning version. - Distributing  more...

SAP R 3 Business Info Warehouse BW - Config Advanced This course shows how data is extracted from an OLTP system. The learner will then be shown how to optimize SAP BW after it has been implemented. Learn To: o Extract data. o OLTP extraction. o External data extraction. o Operational data store. o Advanced considerations. o Production support. o Advanced data modeling o BW as a source system. Audience The intended audience  more...

Business Travel Safety International Travel ...ed extensively for Icon and is prepared to discuss safety details pertaining to international air and ground transportation. Through this discussion, you will gain a better understanding of how to take precautions that will help ensure your safety when traveling internationally. Unit 3: Safety in Foreign Countries (1 - 1.5 hours) Identify nonphysical crimes to which  more...

ABAP 6 10 Reporting ... Programming. o ALV Grid Control. o ALV Grid Control: Details. o Simple Program with ALV Grid Control. Audience This course has been primarily designed for employees of the system administration and the system service team. Moreover the course has been designed for anyone of the project team who has to create special demands. This course has been developed for end users who are  more...

Quicken 2003 Deluxe - Personal Finance Mgmt ...tegory List. Identify transaction details in a Cash Flow Center account. Reconcile a bank account. Print a report. Identify options in the Write Checks window. Identify fundamentals of data protection in Quicken 2003 Deluxe. Activate an online account.  more...

Business Finance Risk Analysis ...vidual investments and investment portfolios. The program details types of risks associated with investments, gives equations used to calculate risk, and provides information about how to assess the results of the equations. Learn To • Calculate an expected rate of return. • Calculate the standard deviation on a potential  more...

Business Finance Valuation of Stocks Bonds ...st in various types of stocks and bonds. The program also details characteristics of the various types of stocks and bonds and their risks. Learn To • Identify advantages and disadvantages of the types of bonds. • Calculate the coupon interest payment for a bond. • Identify bond-rating criteria.  more...

Business Accounting Accounting for Assets ...unter, as well as how to manage those assets. The program details the characteristics of current assets, long-term assets, intangible assets, and natural resources. Learn To • Classify assets as current or noncurrent. • Identify ways accounting relates to the overall business. • Implement an  more...

Business Accounting Accounting for Liabilities ...and how to calculate the time value of money. The program details types of current and long-term liabilities and how they are accounted for on financial statements, as well as how to calculate the present value, future value, interest rate, and maturity date on various types of cash flows. Learn To • Identify types of current liabilities.  more...

Business Accounting Accounting for Stockholders Equity ...holders' equity portion of the balance sheet. The program details components of stockholders' equity, stock transactions, and financial analysis ratios used to evaluate a company's long-term solvency. Learn To • Identify the components used to calculate the value of a company's stock. • Identify components of stockholders'  more...

Financial Statements Financial Statements Analysis ...cial statements, budgets, and ratio analysis. The program details how to create a balance sheet and income statement, the purpose of these financial statements, the role of budgeting in accounting, how to combat budgeting variances, and the different methods of analyzing financial statements. Learn To • Prepare a balance sheet. •  more...

Financial Statements Reading Analyzing an Annual Report ...an annual report and its notes of disclosure. The program details the characteristics, users, and components of annual reports and notes of disclosure that will help the student understand why it is important to create, analyze, and comprehend annual reports. Learn To • Select the purpose of an annual report. • Identify the key  more...

Financial Statements Analyzing Cash Flows ...t of cash flows, stock, and financial ratios. The program details how accounting methods affect financial statements, who looks at your financial statements and for what reasons, and how financing instruments affect financial statements. It also covers the methods used for and activities reported in the statement of cash flows and types and characteristics of stock. In addition, it outlines the  more...

Business Writing Writing Effective Proposals ... To identify guidelines for including technical details in your proposal. To identify guidelines for discussing cost, scheduling, and personnel issues in your proposal. Audience Professionals who want to learn or improve their business writing skills. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3  more...

Communicating w Difficult People Working with Difficult Employees ...ine employees who display difficult behavior. The program details characteristics and sources of difficult behavior, effective techniques to prevent difficult behavior in the workplace, and proper communication methods to build better relationships with difficult employees. Learn To Recognize the four types of difficult personalities.  more...

Business Etiquette Office Protocol ...nships and conduct themselves professionally. The program details how to create a professional appearance, develop positive relationships with co-workers, and practice cubicle and office etiquette. In addition, the program teaches learners the appropriate use of the Internet at work, as well as how to handle ethical dilemmas and personal issues. Learn To Identify the guidelines for  more...

Listening Skills The Fundamentals of Listening ...plains the benefits of providing feedback to speakers. It details how to provide feedback by providing an explanation of the types of questions the learner should ask the speaker. Finally, it focuses on improving understanding of messages. Learn To Understand the listening process. Interpret messages. Provide feedback. Comprehend messages. Improve your understanding.  more...

Customer Relationship Mgt Fundamentals of CRM ...lationship management into your company. The program also details the three steps a company can take to create customer loyalty, the four marketing tiers, the four types of CRM, and the four steps of the CRM process, as well as critical success factors a company should evaluate before using a specific type of CRM. Learn To Identify the steps for creating loyal  more...

Customer Relationship Mgt Implementing CRM ...ations costs to become customer focused. The program also details CRM pre-implementation strategies, the CRM implementation process, and tactics used to test CRM. Learn To Identify ways to achieve CRM goals and focus on customers. Identify the roles of a CRM implementation team. Match the reasons CRM  more...

Customer Relationship Mgt eCRM ...ing customer relationships over the Internet. The program details the characteristics of eCRM, how departments can use eCRM to automate processes, and how to customize eCRM interfaces for each type of eCRM user. Learn To Identify the features of eCRM. Identify ways to overcome the disadvantages of eCRM.  more...

Sexual Harassment What Employees Should Know ...rassment is and how it affects organizations. The program details how to recognize harassing behaviors and what factors should be considered when determining whether behavior rises to the level of sexual harassment. In addition, the program teaches the learner actions to prevent or stop sexual harassment. Learn To Identify the law sexual harassment violates.  more...

Sexual Harassment Preventing Sexual Harassment Claims ...sponsible for incidents of sexual harassment. The program details how to create a sexual harassment policy, what criteria should be included in an effective policy, and how to implement the policy. In addition, the program teaches the learner strategies for preventing sexual harassment, including establishing managerial responsibility and gathering employee feedback. Learn To  more...

Sexual Harassment Resolving Sexual Harassment Claims ...ystem for resolving sexual harassment claims. The program details how to select and prepare investigators, as well as how to plan and conduct an investigation. In addition, the program teaches the learner how to evaluate the evidence gathered in an investigation and how to implement corrective action. Learn To Identify the benefits of establishing a system for  more...

Human Resource Law Management s Role ...g the workplace. Identify the details of safety, pension, and labor laws. Identify the steps to rightfully discharge an employee. Identify ways employers can prevent or minimize wrongful discharge claims. Identify ways to ease dismissals. Use four steps to  more...

Human Resource Law Equal Employment Opportunity Law ... laws that affect all aspects of employment. This program details how EEO laws are enforced and provides guidelines to comply with EEO regulations. In addition, this program addresses employer defenses to discrimination claims, grounds for employee cases, and the Equal Employment Opportunity Commission (EEOC) complaint procedure. This program also explains the mediation process, outcomes to  more...

Strategic Decision Making Preparing to Make Decisions ...f how to plan, frame, and research decisions. The program details how to define your decisions and apply appropriate decisions frames. In addition, the program teaches the learner how to avoid the problems of overconfidence and how to deal with uncertainty in decision making. Learn To Identify the three factors that influence the outcome of a decision.  more...

Strategic Decision Making Making the Right Decision ... to generate options and select the best one. The program details how to develop numerous high-quality options, as well as how to evaluate the options and make a final choice. In addition, the program teaches the learner how to review and learn from his or her experience and the experiences of others. Learn To Identify the techniques for developing options.  more...

Value Chain Management Elements of the Value Chain ...lue to a company a a s product or service. This course details the key components of successful products or services, the importance and benefits of customer loyalty, and customization. This course teaches how collaboration, delivery, production, and outsourcing change the scope of a business and improve a company a a s profits. You will learn how to gain strategic hold through branding,  more...

Project Management Essentials Planning a Project ...als, objectives, activities, and constraints. The program details project activities, activity dependencies, and activity analysis. Learn To Identify a benefit of project planning. Identify steps for creating a work breakdown structure. Identify types of project activities.  more...

Project Management Project Scheduling Budgeting ...red to develop a project schedule and budget. The program details types of network diagrams, Gantt charts, CPM scheduling, and activity duration compression. In addition, the program details actions for optimizing project activities and factors that influence cost estimating. Learn To Identify the benefits of schedule development.  more...

Project Management Essentials Controlling Closing a Project ...ormance, and use project performance reports. The program details steps for accommodating change, actions for controlling the project schedule and budget, and steps for closing a project. Learn To Identify the steps for accommodating a change. Identify the methods for measuring project performance.  more...

Project Leadership Leading the Project Team ...t team in a way that ensures project success. The program details desirable project manager characteristics, skills, and styles, as well as how project managers can motivate project teams. In addition, the program covers how to manage project risk, guarantee on-time project completion, and prioritize projects. Learn To Identify the characteristics of successful  more...

Principles of Marketing Distribution Strategy ...and develop an efficient distribution system. The program details the steps for selecting suitable distribution channel partners, the goals your distribution strategy should achieve, and the process to manage your distribution system effectively. Learn To Identify the levels of distribution intensity. Sequence the steps for selecting  more...

Principles of Marketing Promotion Strategy ...ypes and public relations tools to implement. The program details the procedures for creating an advertising campaign, the types of promotional strategies, and the steps of the personal selling process. Learn To Identify the definition of integrated marketing communication. Select the elements of the promotional mix.  more...

Principles of Marketing Pricing Strategy ...on methods to determine pricing. In addition, the program details the issues to consider when establishing a pricing strategy, the legal constraints that can affect pricing decisions, and the steps of the pricing process. Learn To Identify the objectives your pricing strategy might achieve. Apply the correct terminology when  more...

Principles of Marketing Writing a Marketing Plan ...d covers how to create a marketing plan. The program also details how to write, present, execute, and evaluate a marketing plan. Learn To Determine your product's market position. Identify the four types of analyses that should be conducted before creating a marketing plan. Identify methods for implementing  more...

Project Teams Building a Project Team ...uired to establish and improve project teams. The program details guidelines for team goal setting, identifies motivational theories that impact project teams, and offers ways to manage a project team during times of change. Learn To Identify the levels of need being met according to Maslow's Hierarchy of Needs. Set ground rules  more...

Brand Management Fundamentals of Brand Management ...bilities a brand manager should fulfill. The program also details the role brand management plays in the strategic marketing process, the steps of the consumer adoption process, the different types of branding strategies, and the signs that can indicate a troubled branding strategy. Learn To Select characteristics of a good brand name or brand mark.  more...

Cross-Functional Teams Cross-Functional Team Development ...and synergy tools for cross-functional teams. The program details how to develop time lines and how to make consensus decisions. The program also provides information about encountering and overcoming task achievement challenges, as well as evaluating and recognizing team successes. Learn To Apply the guidelines for effective team communication.  more...

Brand Management Building Brand Equity ... a brand effectively in the marketplace. The program also details the stages for developing brand equity, the benefits brand equity provides, and the importance of maintaining brand equity. Learn To Identify sources of brand equity. Utilize brand associations to manage brand identity. Identify how direct and  more...

Essentials of Business Law Contract Law ..., third-party rights, and breach of contract. The program details legal implications of and remedies to fraud and breach of contract. Learn To Identify the five elements of a contract. Identify the components of a written contract. Identify the instances in which consideration is not valid.  more...

Brand Management Managing Brand Equity ...and manage a brand on a long-term basis. The program also details the steps for creating brand extensions, the techniques for measuring brand equity, and the options for reviving brand equity. Learn To Identify issues to consider when managing a brand name. Sequence the steps for creating brand extensions.  more...

Oracle 11i10 Order to Cash Porcessing Invoices ... an invoice. Identify key concepts related to currency details. Identify key concepts related to copying invoices. Identify features of invoicing and accounting rules. Identify key concepts related to revenue recognition and adjustment. Identify key concepts related to reports, statements, and profile options. Unit 2: Managing Invoices Identify methods for correcting  more...

Windows 2000 Planning Implementing Active Directories - Part 3 ... skills necessary to deploy Active Directory services. It details the requirements for planning for Active Directory data recovery and maintenance and introduces the learner to the concepts of group policies and certificates as well as how to delegate administrative control. L earn To: Deploy Active Directory Services. Identify the Features of Data Recovery and Maintenance. Group  more...

Windows 2000 Upgrading from Windows NT 4 0--Part 1 ...ure a successful migration. In addition, this course also details the assessment and possible upgrade of components in the IT environment which should be performed prior to upgrade. Learn To: o Identify and analyze the types of migration. o Identify and evaluate the system requirements, application compatibility, security implications, and network services for migrating to Windows 2000.  more...

Windows 2000 Upgrading from Windows NT 4 0--Part 1 ...ure a successful migration. In addition, this course also details the assessment and possible upgrade of components in the IT environment which should be performed prior to upgrade. Learn To: o Identify and analyze the types of migration. o Identify and evaluate the system requirements, application compatibility, security implications, and network services for migrating to Windows 2000.  more...

CIW Dynamic Server Pages Part 3 Course Overview This is the final course in a three part series that students will learn about ActiveX Data Objects, error handling and dubugging ASP applications, project management in application development, and data integrity and security issues. Learn To • Identify the situations in which ADO would be used. • Identify ASP application development, error handling, and  more...

Business Etiquette Communicating in Today s Workplace ...nications and practice etiquette in meetings. The program details how to introduce people and become a good conversationalist. In addition, the program teaches the learner how to apply courtesy in telephone, e-mail, and written communications. Learn To Given a set of guidelines, introduce someone correctly. Identify the guidelines for becoming a good conversationalist.  more...

Business Etiquette Business Functions Travel ... guidelines for business functions and meals. The program details how to dine with proper manners and use formal table settings appropriately. In addition, the program teaches the learner how to be a courteous traveler and prepare for international business trips. Learn To Match the types of cocktail functions with the characteristics that describe them. Identify guidelines you  more...

Frontline Leadership Preparing to Lead ...ine employees who display difficult behavior. The program details characteristics and sources of difficult behavior, effective techniques to prevent difficult behavior in the workplace, and proper communication methods to build better relationships with difficult employees. Learn To List the steps a learning organization takes to build a progressive  more...

Frontline Leadership Knowledge in the Workplace ... opportunities for continuing education. The program also details the affects technology has on the exchange of knowledge and offers guidelines for using specific types of communication technology. Learn To Follow the process for conducting an employee knowledge assessment interview. Identify ways for encouraging employees to exchange  more...

Negotiating Advanced Negotiation Tactics ...rol of the negotiation while you discuss the installation details of the video-conferencing system with Janet and Marcus. Unit 2: Negotiation Tactics (0.5 - 1 hour) Identify various negotiation tactics. Select guidelines you should follow when addressing negotiation tactics. Identify ways to address specific negotiation  more...

Project Leadership Overcoming Obstacles ...ion fails, and the types of communication styles. It also details how project managers should conduct meetings and manage decisions. In addition, it covers the types of project documents used to convey information and how to present that information to the various levels of stakeholders within an organization. Learn To Identify reasons why communication within  more...

Project Leadership Overcoming Obstacles ...l as how to improve work habits. In addition, the program details how to manage and resolve team conflict. Learn To Identify strategies to help employees deal with change. Identify ways to reduce change anxiety. Follow the process for helping project team members manage their stress levels.  more...

Principles of Marketing Product Strategy ...implement new product development strategies. The program details the functions and objectives of packaging and labeling strategies, the stages of the consumer adoption process, and the four product development strategies. Learn To Identify the elements of a product mix evaluation. Select the characteristics of an effective brand name.  more...

Quicken 2005 Deluxe Managing Your Personal Finances ...category to the Category List. Learn about transaction details in an account. Learn about reconciling a bank account. Learn about printing a report. Learn about the Write Checks window. Learn about online accounts. Learn about options to create a budget. Learn about setting up a loan by using EasyStep Loan Setup. Learn about tracking investments. Learn about planning  more...

QuickBooks Pro 2005 Setting Up ...ements, covers the procedure to set up a new company, and details the tasks that you need to perform when working with the Chart of Accounts. Learn To: Learn about features of QuickBooks 2005. Learn about components of the QuickBooks interface. Learn about options for opening and closing a company file. Learn about accessing the Help feature. Learn about components of  more...

Oracle Application Server 10g Administration II Part 4 ...e steps to search log files for components and view their details. Identify tasks involved in performance tuning. Identify features of performance metrics. Identify categories of performance metrics that enable you to isolate performance bottlenecks and fix them. Identify key concepts of expanding a middle-tier installation. Sequence the steps that are required to configure Web  more...

Quality Management - Quality Management Tools Quality Management: Quality Management Tools offers the student an overview of tools used to analyze a company's current performance and problem causes, as well as tools used to generate ideas and organize data. The program details the purposes of and steps for creating flow charts, check sheets, histograms, run charts, control charts, cause-and-effect diagrams, Pareto charts, scatter diagrams,  more...

Quality Management - Business Process Improvement Quality Management: Business Process Improvement offers the student an overview of how to prepare and implement quality changes. The program details how to select processes for improvement, assign a process manager, and establish a process improvement team. In addition, the program teaches the learner how to flowchart and streamline a process, as well as how to measure process performance.  more...

Defining and Mapping the Six Sigma Process Maps are incredible tools. They show--on one page--where you are, where you want to go, the best way to get there, and endless alternate routes. Without maps, we would be left to wander unknown paths to uncertain destinations, encountering untold pitfalls along the way. Maps are also important tools in guiding Six Sigma?? teams in the quest for process improvement; it is impossible to improve a  more...

Project Leadership - Leading the Project Team Project Leadership: Leading the Project Team covers how to lead a project team in a way that ensures project success. The program details desirable project manager characteristics, skills, and styles, as well as how project managers can motivate project teams. In addition, the program covers how to manage project risk, guarantee on-time project completion, and prioritize projects.  more...

Project Leadership - Communicating Within a Project Team Project Leadership: Communicating Within a Project Team covers how to promote team communication, why communication fails, and the types of communication styles. It also details how project managers should conduct meetings and manage decisions. In addition, it covers the types of project documents used to convey information and how to present that information to the various levels of stakeholders  more...

Project Leadership - Overcoming Obstacles Project Leadership: Overcoming Obstacles covers the benefits of initiating change, how to handle employee responses to change, and how to encourage change. It also outlines how to recognize and reduce stress, as well as how to improve work habits. In addition, the program details how to manage and resolve team conflict. The Change Controls necessary to manage every project are also addressed  more...

Project Teams - Building a Project Team Project Teams: Building a Project Team offers students information required to establish and improve project teams. The program details guidelines for team goal setting, identifies motivational theories that impact project teams, and offers ways to manage a project team during times of change.  more...

Customer Relationship Management - Fundamentals of CRM Customer Relationship Management: Fundamentals of CRM introduces the student to the benefits of creating customer loyalty, developing a market intelligence enterprise, and incorporating customer relationship management into your company. The program also details the three steps a company can take to create customer loyalty, the four marketing tiers, the four types of CRM, and the four steps of the  more...

Customer Relationship Management - Implementing CRM Customer Relationship Management: Implementing CRM introduces the student to the goals of CRM, the costs of CRM, and ways to modify operations costs to become customer focused. The program also details CRM pre-implementation strategies, the CRM implementation process, and tactics used to test CRM.  more...

Customer Relationship Management - eCRM Customer Relationship Management: eCRM introduces the students to managing customer relationships over the Internet. The program details the characteristics of eCRM, how departments can use eCRM to automate processes, and how to customize eCRM interfaces for each type of eCRM user.  more...

Principles of Marketing - Fundamentals of Marketing Principles of Marketing: Fundamentals of Marketing offers the student an overview of the information required to identify key marketing terms, language, and concepts. The program details the elements of the marketing mix, the stages of the product life cycle, and the proper steps to implement the market segmentation process.  more...

Principles of Marketing - Product Strategy Principles of Marketing: Product Strategy offers the student an overview of the information required to classify consumer and business products, create and promote brand equity, and implement new product development strategies. The program details the functions and objectives of packaging and labeling strategies, the stages of the consumer adoption process, and the four product development  more...

Principles of Marketing - Distribution Strategy Principles of Marketing: Distribution Strategy offers the student an overview of the information required to identify types of distribution channels, select appropriate distribution partners, and develop an efficient distribution system. The program details the steps for selecting suitable distribution channel partners, the goals your distribution strategy should achieve, and the process to manage  more...

Principles of Marketing - Promotion Strategy Principles of Marketing: Promotion Strategy offers the student an overview of the information required to identify the elements of the promotional mix, determine appropriate promotional objectives, and select the advertising types and public relations tools to implement. The program details the procedures for creating an advertising campaign, the types of promotional strategies, and the steps of  more...

Principles of Marketing - Pricing Strategy Principles of Marketing: Pricing Strategy offers the student an overview of the information required to identify the role pricing plays in the marketing mix, to select appropriate objectives for pricing strategies, and to choose common methods to determine pricing. In addition, the program details the issues to consider when establishing a pricing strategy, the legal constraints that can affect  more...

Principles of Marketing - Writing a Marketing Plan Principles of Marketing: Writing a Marketing Plan offers the student an overview of the elements of a marketing plan, covers the processes used to develop marketing objectives and strategies, and covers how to create a marketing plan. The program also details how to write, present, execute, and evaluate a marketing plan.  more...

Identifying Your Hazardous Waste ... covers Toxic Substance Control Act (TSCA) regulations in details. A major objective of TSCA is to characterize and evaluate the risks posed by a chemical to humans and the environment before the chemical is introduced into commerce. Upon completion of course, students will be able to: 1. Explain the RCRA hazardous waste identification process 2. Properly identify hazardous wastes  more...

Identifying Your Hazardous Wastes ...ussed discarded material and excluded hazardous wastes in details. Apart from RCRA regulations, this course also covers Toxic Substance Control Act (TSCA) regulations in details. A major objective of TSCA is to characterize and evaluate the risks posed by a chemical to humans and the environment before the chemical is introduced into commerce. The Identifying Your Hazardous Wastes is a four  more...

ITIL trainings online QLogy is one of the premier Training and consulting company having proven track record on sucess of completion of ITIL Certifications across the globe. Now we are also offering such qualitative trainings online in view of reaching the unreached. for more details please feel free to contact me Elisha Janga- 9346208241 Email- elisha_janga@qlogy. com  more...

ITIL V3 Foundation - eLearning Online Course with Passing Warranty QLogy is one of the premier Consulting & Training company having proven track record on success of Delivering 100% Projects across the globe. Now we are also offering such qualitative ITIL V3 Foundation trainings online i. e. self eLearning Program. This is best eLearning program developed considering the learning habit of the people who are interested for online courses. It Comprises  more...