Online Details eLearning Training

A Workshop Approach to Mastering RoboHelp Office Latest Release Learn from an expert and save hundreds of training dollars. (Optional purchase, full version RoboHelp for only $499, Reg.$999 See Details) more...

Succeeding as a Supervisor ...he workforce, are either maximized or wasted. This course details the most important elements of successful supervision, with attention to both people and organizational skills. There are tools and techniques for making the most of the talents of the work group, personal skill assessments, and methods for organizing and managing the work flow. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER more...

Intercultural Business Etiquette Course description -- International business is common, as companies expand and sell on the Internet. This course addresses how to build positive business relationships with other cultures using tools and techniques to help you interpret body language, respect customs, and understand audiences. There are suggestions for recognizing and responding to conflicting priorities, different dress codes, more...

Recruitment & Selection Series: Recruitment Criteria ... decisions are often based on gut feelings and irrelevant details instead of hard evidence of suitability for the job. After all, it's only natural to have your own personal opinions about what makes an ideal candidate. But employing someone who is not ideally suited can be an expensive mistake. Failure to accurately identify what you are looking for is one of the main reasons for making the more...

Recruitment & Selection Series: Rating Canditates to a Set Standard ... decisions are often based on gut feelings and irrelevant details instead of hard evidence of suitability for the job; but employing someone who is not ideally suited can be an expensive mistake. Deciding who actually gets the job is rarely an easy choice. Candidates will be better in some areas, and weaker in others. Even if you've decided exactly what skills and abilities you need from the more...

How to use RACF How to use RACF more...

KAZ (Keyboard AZ) Typing Tutor KAZ (short for Keyboarding A-Z) was created by a UK team of typing teachers and computer experts to make it possible for anyone to learn to touch type the A-Z keys in an average of just 90 minutes. Learning times vary as the course is designed to allow learners to work at their own pace. The KAZ accelerated touch-typing learning method is based on 11 words in just 5 phrases. The KAZ approach to more...

Oracle Applications Release 11i: Workflow - Part 1 Oracle Applications Release 11i: Workflow - Part 1 course introduces the learner to the architecture and advanced notification components of Oracle Workflow 2.5. In this course, the learner will gain an insight into the use of Workflow in business processes and methods for planning and creating a Workflow process. Oracle Workflow gives end users and technical personnel the ability to automate and more...

Relational Database Design and Administration This course covers the design methodologies and techniques utilized when building an application based on a Relational Database Management System (RDBMS), using Structured Query Language (SQL). The course is based on RDBMS technology and will identify and explain the details and implementation. Designed for individuals in the design and administration of relational databases. more...

VPNs Using Cisco Pre-Shared Keys To configure VPNs using Cisco pre-shared keys The primary target includes network designers, network administrators, network engineers, and system engineers. more...

VoIP Network Quality of Service Techniques ...details necessary to provide acceptable voice quality over the best effort data network. Here, we first discuss general converged network QoS requirements. We find that QoS parameters extend beyond just bandwidth and delay, but also include jitter, packet loss, network availability, and security. We discuss traffic shaping and admission control, and learn how we can use admission policies to more...

From Executive-level Sale to Strategic Partnership Selling at an executive level doesn't stop when the contract is signed. To develop the business and prevent attack from the competition, major accounts need nurturing. This course illustrates how knowledge of various corporate cultures will give you a customer compatible approach that safeguards and maximizes your account revenue. Salespeople who sell at an executive level and obtain and maintain more...

Customer Relationship Management Implementing CRM Customer Relationship Management: Implementing CRM introduces the student to the goals of CRM, the costs of CRM, and ways to modify operations costs to become customer focused. The program also details CRM pre-implementation strategies, the CRM implementation process, and tactics used to test CRM. This series is intended for managers, supervisors, customer service representatives, and anyone more...

Customer Relationship Management eCRM Customer Relationship Management: eCRM introduces the students to managing customer relationships over the Internet. The program details the characteristics of eCRM, how departments can use eCRM to automate processes, and how to customize eCRM interfaces for each type of eCRM user. This series is intended for managers, supervisors, customer service representatives, and anyone within an more...

Customer Relationship Management Fundamentals of CRM ...lationship management into your company. The program also details the three steps a company can take to create customer loyalty, the four marketing tiers, the four types of CRM, and the four steps of the CRM process, as well as critical success factors a company should evaluate before using a specific type of CRM. This series is intended for managers, supervisors, customer service more...

Bridge The Expectations Gap You have to be prepared to walk a mile in their shoes to understand more fully what customers experience when they deal with your company. There's nothing more effective in emphasizing the gap between what you believe their experiences to be and their realities than thinking and acting like a customer. This course takes you through several processes for doing exactly that, and you'll be shown how more...

Project Leadership Leading the Project Team Project Leadership: Leading the Project Team covers how to lead a project team in a way that ensures project success. The program details desirable project manager characteristics, skills, and styles, as well as how project managers can motivate project teams. In addition, the program covers how to manage project risk, guarantee on-time project completion, and prioritize projects. The target more...

Project Leadership Communicating Within a Project Team Project Leadership: Communicating Within a Project Team covers how to promote team communication, why communication fails, and the types of communication styles. It also details how project managers should conduct meetings and manage decisions. In addition, it covers the types of project documents used to convey information and how to present that information to the various levels of stakeholders more...

Project Leadership Overcoming Obstacles Project Leadership: Overcoming Obstacles covers the benefits of initiating change, how to handle employee responses to change, and how to encourage change. It also outlines how to recognize and reduce stress, as well as how to improve work habits. In addition, the program details how to manage and resolve team conflict. The target audience for this series is project managers who are responsible more...

Project Teams Building a Project Team Project Teams: Building a Project Team offers students information required to establish and improve project teams. The program details guidelines for team goal setting, identifies motivational theories that impact project teams, and offers ways to manage a project team during times of change. Project managers, manager, and supervisors who are interested in learning more about how to build project more...

Listening for Comprehension Do you need to better understand the basic meaning of a conversation or presentation? If you need to be able to identify what is said to you in a more effective manner, then this course is for you. This course teaches you how to comprehend verbal and visual messages to maximize your understanding of others. Because this course teaches listening skills, certain sections of this course deviate from more...

The Process of Interpersonal Communications It is almost impossible to be productive in today's business environment without being an effective communicator. This is particularly true if achievement of your goals depends on your ability to influence others. You need to be able to communicate your ideas, instructions, thoughts, and feelings accurately. This is not as easy as it may seem, and ineffective communication is often at the core of more...

Offers Contracts and Organizational Exit HRCI PHR Human Resource (HR) professionals today have to deal with particularly sensitive subjects regarding employment. This course examines employment offers for prospective candidates, contract creation, and record-keeping requirements. In addition, the complex issues of organizational exit--including downsizing, severance, and termination--are explored. The Human Resource Certification Institute's more...

Offers Contracts and Exit from the Organization HRCI PHR Human Resource (HR) professionals today have to deal with particularly sensitive subjects regarding employment. This course examines employment offers for prospective candidates, contract creation, and record-keeping requirements. In addition, the complex issues of organizational exit--including downsizing, severance, and termination--are explored. The Human Resource Certification Institute's more...

Effective Interviewing The employment interview is at the heart of the recruitment process for most organizations, and successful interviews don't just happen. They are the result of careful planning and preparation. Interviews are time consuming, and although you will not want to skimp on them, you have to use the available time as efficiently as possible. This course shows you how to screen and manage the interview more...

Taking Systems Thinking into Your Personal Life Have you tried to change a habit over and over only to face defeat again? Do you look at your relationships and see the same problems coming up and feel incapable of changing them? Does it feel like you're butting your head up against the same wall with no relief in sight? Using systems thinking in your personal life can be a new and effective way to tackle and change issues at their core. It is more...

Defining and Mapping the Six Sigma Process ...from a high level. You will then learn how to fill in the details and sharpen the focus by using a variety of map types. Finally, you will practice reading maps to learn how to recognize and avoid the roadblocks that stand between you and your destination. Six Sigma is a registered Trademark of Motorola Corporation, and all right, title, and interest in Six Sigma belong to Motorola. Candidates more...

Properties and Applications of Probability Distributions ...ns of normal and nonnormal distributions. The course also details the benefits and teaches the steps of the Student's T-test Distribution and the F-Distribution. Six Sigma is a registered Trademark of Motorola Corporation, and all right, title and interest in Six Sigma belongs to Motorola. candidates for Black Belt certification; managers/executives overseeing personnel involved in the more...

Quality Management Quality Management Tools ...ols used to generate ideas and organize data. The program details the purposes of and steps for creating flow charts, check sheets, histograms, run charts, control charts, cause-and-effect diagrams, Pareto charts, scatter diagrams, interrelationship diagrams, affinity diagrams, activity network diagrams, and brainstorming. Managers, supervisors, or team leaders who need to learn how to more...

Quality Management Business Process Improvement Quality Management: Business Process Improvement offers the student an overview of how to prepare and implement quality changes. The program details how to select processes for improvement, assign a process manager, and establish a process improvement team. In addition, the program teaches the learner how to flowchart and streamline a process, as well as how to measure process performance. more...

Quality-minded Management ...an overview of the clause "Management Responsibility." It details management's role in establishing a quality policy and its responsibility to support and administer the organization's quality management system. Management must also conduct an ongoing evaluation of the quality management system to measure its effectiveness and to continually improve the QMS. This course is a must for more...

Principles of Marketing Fundamentals of Marketing Principles of Marketing: Fundamentals of Marketing offers the student an overview of the information required to identify key marketing terms, language, and concepts. The program details the elements of the marketing mix, the stages of the product life cycle, and the proper steps to implement the market segmentation process. Managers, supervisors, and employees who want to learn basic marketing more...

Principles of Marketing Product Strategy Principles of Marketing: Product Strategy offers the student an overview of the information required to classify consumer and business products, create and promote brand equity, and implement new product development strategies. The program details the functions and objectives of packaging and labeling strategies, the stages of the consumer adoption process, and the four product development more...

Principles of Marketing Distribution Strategy Principles of Marketing: Distribution Strategy offers the student an overview of the information required to identify types of distribution channels, select appropriate distribution partners, and develop an efficient distribution system. The program details the steps for selecting suitable distribution channel partners, the goals your distribution strategy should achieve, and the process to manage more...

Principles of Marketing Promotion Strategy Principles of Marketing: Promotion Strategy offers the student an overview of the information required to identify the elements of the promotional mix, determine appropriate promotional objectives, and select the advertising types and public relations tools to implement. The program details the procedures for creating an advertising campaign, the types of promotional strategies, and the steps of more...

Principles of Marketing Pricing Strategy Principles of Marketing: Pricing Strategy offers the student an overview of the information required to identify the role pricing plays in the marketing mix, to select appropriate objectives for pricing strategies, and to choose common methods to determine pricing. In addition, the program details the issues to consider when establishing a pricing strategy, the legal constraints that can affect more...

Principles of Marketing Writing a Marketing Plan Principles of Marketing: Writing a Marketing Plan offers the student an overview of the elements of a marketing plan, covers the processes used to develop marketing objectives and strategies, and covers how to create a marketing plan. The program also details how to write, present, execute, and evaluate a marketing plan. Managers, supervisors, and executives who can influence the marketing and more...

Data Security Company Information This course explains the guidelines a company must follow to protect its trade secrets and to avoid misappropriating the trade secrets of others. It also details the guidelines and restrictions for the use of e-mail and Internet services provided by your company. All employees within an organization, whether new hires or as a refresher program for long-term employees. more...

XML Implementation in Enterprise ... and exchange business data over the Internet. The course details the role of XML and related technologies in enterprise computing. It also describes the procedures for using XML Schemas for ensuring validity of documents. In addition, it covers the Document Object Model (DOM) and Simple API for XML (SAX) parsing models. The course also introduces the XML-related technologies of XPath, XQuery, more...

Web Application Maintenance in C To introduce and describe techniques for monitoring web applications using the .NET performance monitoring API, the .NET Windows event log API, and Visual Studio Analyzer Web developers seeking to update their knowledge and skills when developing, testing, and debugging software applications in Visual Studio .NET or pursuing MCAD or MCSD .NET certification more...

C Programming Files and Streams To provide the student with the skills required to create C programs that use files Students with knowledge of structured programming techniques more...

UNIX System Administration ...sword systems, and the concept of user groups. The course details the management of the file system, from making file systems available to users to backing up and restoring the system. This course also details how the file system works and explains how to use various tools to correct errors and how to This course is designed for UNIX application users. It is also designed for programmers, more...

OS 390 Introduction ... MVS system and provides a brief history of UNIX. It also details the functionality for developing programs for both MVS and UNIX services. The CICS Transaction Server and transaction processing is covered as well as platforms for distributed computing, file sharing, Web enablement and LAN services. The course describes OS/390's Softcopy Services and the BookManager system for creating and more...

CA-IDMS R Application Programming Part I ver 12 Explains CA-IDMS structure and environment, teaches how to access and manipulate records and sets, and details how they are physically stored in the database. Programmers, analysts and systems designers. more...

CA-IDMS R Application Programming Part II ver12 Explains CA-IDMS structure and environment, teaches how to access and manipulate records and sets, and details how they are physically stored in the database. Programmers, analysts and systems designers. more...

How Token Ring and FDDI Work This WestNet e-Learning module reviews the basic features of a Token Ring network, explains the details of Token Ring framing, and briefly covers FDDI. more...

Connecting Computers This WestNet e-Learning module reviews the Physical Layer components and moves on to explain the deeper technical details of these media. more...

OSI Network Layers The OSI Network Layers WBT is the second course of the Network curriculum, which prepares students for the Comptia's Network Certification exam. This course is meant for system administrators and network professionals who want to understand the OSI layers, such as the physical, data link, network, and transport layers in detail. The course describes the problems that can occur in the physical more...

TCP IP Protocol The TCP/IP Protocol WBT is the third course of this curriculum. This curriculum prepares the students for the CompTia's Network Certification exam. The course is meant for system administrators and network professionals who want to understand and apply TCP/IP concepts, such as IP subnetting, DHCP, DNS, WINS, and host files. The course describes the main protocols that constitute the TCP/IP more...

Accessing Remote Networks The Accessing Remote Networks WBT is the fourth course of this curriculum. This curriculum prepares the students for the CompTia's Network Certification exam. The course is meant for system administrators and network professionals who want to understand and apply remote connectivity concepts, such the distinction between PPP and SLIP, the purpose and function of PPTP, and the advantages and more...

Implementing Networks The Implementing Networks WBT is the fifth course of this curriculum. This curriculum prepares the students for the CompTia's Network Certification exam. The course is meant for system administrators and network professionals who want to understand how to install, maintain, and troubleshoot networks. The course covers the planning process for a network installation, and the installation of a more...

Managing IP Traffic on Cisco Networks To describe and configure efficient network traffic restrictions and security using properly implemented access list management and address translation Network administrators responsible for implementing and managing small and medium-sized business networks; network technicians who install network devices in small business environments; Cisco channel resellers who are new to Cisco products and more...

Operation and Configuration of Cisco IOS Switches To use the available configuration tools to establish connectivity to the appropriate network device in order to complete initial switch configurations and to verify the default configuration and status of switch devices Individuals new to networking concepts and terminology; individuals preparing to take the Interconnecting Cisco Network Devices (ICND) learning path; anyone preparing for the more...

Relational Database Concepts Structured Query Language This course introduces the Structured Query Language (SQL), which is the most widely used language for the development and manipulation of relational databases. The course focuses on Relational Database Management Systems (RDBMS) query language technology and will identify and explain the details of the Structured Query Language (SQL). This course is designed to help individuals who want to more...

Using SAP R 3 Release 4 6 To enable the student to work with tasks and to describe some of the updated screens in Release 4.6 Existing SAP R/3 users upgrading to Release 4.6 more...

Oracle 11i Concurrent Processing Requests Profiles and Forms To execute application tasks simultaneously by running concurrent requests and request sets, customize the presentation of data, and manage personal user profiles, form attachments, and form flexfields Functional implementers; project managers; sales consultants; end-users more...

Oracle 11i Concurrent Processing Requests Profiles and Forms To execute application tasks simultaneously by running concurrent requests and request sets, customize the presentation of data, and manage personal user profiles, form attachments, and form flexfields Functional implementers; project managers; sales consultants; end-users more...

Oracle 11i Oracle Projects and Task Definition I To define project setup options and project types to manage project structuring, resources, and workflow Functional Implementers; Project Managers; Sales Consultants more...

Oracle 11i Oracle Projects and Task Definition I To define project setup options and project types to manage project structuring, resources, and workflow Functional Implementers; Project Managers; Sales Consultants more...

Using the Scheduler to Automate Tasks in Oracle 10g To outline the processes and considerations for using the Scheduler tool Oracle database administrators and database operators more...

DOT Drug and Alcohol Awareness Drug and alcohol abuse by employees is a common cause of workplace problems, such as accidents and ineffective work practices, in the US today. These problems can affect profits and expose companies to increased medical and insurance costs, and any related financial loss due to compensation. Several US laws have been enacted to combat drug and alcohol abuse in the workplace. The Department of more...

EnjoySAP What s New in Release 4 6 The Computer Based Training course (CBT) Enjoy SAP What's New in release 4,6 aims to provide all the employees of your company, who want to learn more about the new interface Enjoy SAP with an overview of it's handling, features and functions. The trainee will learn about the new features and functions of this release using a number of examples taken from the R/3 Basis system and cross-application more...

QuickBooks Pro 2005 - Setting Up QuickBooks Pro 2005 - Setting Up teaches how to set up QuickBooks on a small business or home office computer and how to perform basic accounting functions using QuickBooks. It describes the QuickBooks interface elements, covers the procedure to set up a new company, and details the tasks that you need to perform when working with the Chart of Accounts. The course is primarily targeted to address more...

QuickBooks Pro 2002 - I ... provide access to it to multiple users. This course also details the process involved in creating accounts and lists and then adding detailed transactions to them. It deals with various other features related to the accounts receivable activities exercised while maintaining financial details for a company. Additionally, this course takes users through the tasks involved in generating reports. more...

Quicken 2005 Deluxe - Managing Your Personal Finances Quicken 2005 Deluxe - Managing Your Personal Finances teaches you the benefits of managing your finances using Quicken Deluxe 2005 on your home computer. You learn about the user interface of the Quicken software. Once familiar with the basic set up, the course moves you through working with categories, accounts, transactions, budgets, reports, and more. You also learn about the benefits of using more...

Win2000 Professional for End-Users Basic Getting Started ...esktop and the functions of these components. This course details how to work with Paint, play a video clip, play a music CD, and play sound. It includes topics on opening, editing, modifying, and formatting text using WordPad. In addition, this course explains how to save, print, close, maximize, and minimize a file by using WordPad. It also describes how to use the Windows 2000 Help option. more...

Microsoft Windows XP Fundamentals Windows XP Basics - Covers getting started and customizing the desktop. Working in Windows - Covers working with programs, files, folders, dialog boxes, storage media, and the Search Companion. Controlling Your Computer - Covers managing users and getting online, remote and Windows Help and Support. New Windows XP users with previous PC experience. more...

Specifying and Assigning Resources To define how resources are assigned, adjusted, and administered Business managers, project managers, planners, and team members who want to track and manage project tasks, costs, and resources; candidates for Microsoft User Specialist certification; anyone wishing to gain a basic understanding of Microsoft Office Project Professional 2003; end users seeking competence in Microsoft Office Project more...

Managing Mail Instant Messaging and Contacts in Lotus Notes 7 To customize mail settings, communicate using instant messaging, and save contact details Individuals using, or planning to use, Lotus Notes Version 7 for messaging, communication, information services, and collaboration more...

Creating Reports Charts Macros with Access 2002 ...report and chart creation in Access 2002. The course also details the process of modifying the existing report and chart designs, and creating various types of handouts for them. Additionally, the course guides the users to use Access as a back-end application for database-driven Web applications using data access pages. Furthermore, this course explains the tasks involved in creating macros more...

ECDL ICDL 4 Module 1 Concepts of Information Technology IT - Computers and IT ...ot ECDL certification tests. See www.ecdl.com for further details. End users wanting to become familiar with IT concepts; end users wanting to attain competency in the use of computers; end users wanting to attain an ECDL or ICDL certification or equivalent; staff of businesses and public bodies needing to attain certification in computer proficiency; university or other students needing to more...

ECDL ICDL 4 Module 1 Concepts of Information Technology IT - IT in Daily Life ...ot ECDL certification tests. See www.ecdl.com for further details. End users wanting to become familiar with IT concepts; end users wanting to attain competency in the use of computers; end users wanting to attain an ECDL or ICDL certification or equivalent; staff of businesses and public bodies needing to attain certification in computer proficiency; university or other students needing to more...

ECDL ICDL 4 Module 2 Using the Computer and Managing Files - Using Windows XP ...ot ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using the basic functions of a personal computer and its operating system; end users wanting to attain competency in using the Windows XP operating system; users wanting to attain ECDL or ICDL certification or equivalent; staff of businesses and public bodies needing to attain more...

ECDL ICDL 4 Module 2 Using the Computer and Managing Files - Files and Folders ...ot ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using the basic functions of a personal computer and its operating system; end users wanting to attain competency in using the Windows XP operating system; users wanting to attain ECDL or ICDL certification or equivalent; staff of businesses and public bodies needing to attain more...

ECDL ICDL 4 Module 2 Using the Computer and Managing Files - Customization ...ot ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using the basic functions of a personal computer and its operating system; end users wanting to attain competency in using the Windows XP operating system; users wanting to attain ECDL or ICDL certification or equivalent; staff of businesses and public bodies needing to attain more...

ECDL ICDL 4 Module 3 Word Processing - Formatting and Editing in Word 2003 ...ot ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a word-processing application; end users wanting to attain competency in using Microsoft Word 2003; end users wanting to attain an ECDL or ICDL certification or equivalent; staff of businesses and public bodies needing to attain certification in computer proficiency; university or more...

ECDL ICDL 4 Module 3 Word Processing - Editing and Printing in Word 2003 ...ot ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a word-processing application; end users wanting to attain competency in using Microsoft Word 2003; end users wanting to attain an ECDL or ICDL certification or equivalent; staff of businesses and public bodies needing to attain certification in computer proficiency; university or more...

ECDL ICDL 4 Module 3 Word Processing - Getting Started with Word 2003 ...ot ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a word-processing application; end users wanting to attain competency in using Microsoft Word 2003; end users wanting to attain an ECDL or ICDL certification or equivalent; staff of businesses and public bodies needing to attain certification in computer proficiency; university or more...

ECDL ICDL 4 Module 3 Word Processing - Word 2003 Text and Paragraphs ...ot ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a word-processing application; end users wanting to attain competency in using Microsoft Word 2003; end users wanting to attain an ECDL or ICDL certification or equivalent; staff of businesses and public bodies needing to attain certification in computer proficiency; university or more...

ECDL ICDL 4 Module 3 Word Processing - Working with Documents in Word 2003 ...ot ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a word-processing application; end users wanting to attain competency in using Microsoft Word 2003; end users wanting to attain an ECDL or ICDL certification or equivalent; staff of businesses and public bodies needing to attain certification in computer proficiency; university or more...

ECDL ICDL 4 Module 3 Word Processing - Tables and Graphics in Word 2003 ...ot ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a word-processing application; end users wanting to attain competency in using Microsoft Word 2003; end users wanting to attain an ECDL or ICDL certification or equivalent; staff of businesses and public bodies needing to attain certification in computer proficiency; university or more...

ECDL ICDL 4 Module 4 Spreadsheets - Basic Features of Excel 2003 ...ot ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a spreadsheet application; end users wanting to attain competency in using Microsoft Excel 2003; end users wanting to attain an ECDL or ICDL certification or equivalent; staff of businesses and public bodies needing to attain certification in computer proficiency; university or more...

ECDL ICDL 4 Module 4 Spreadsheets - Formatting Data in Excel 2003 ...ot ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a spreadsheet application; end users wanting to attain competency in using Microsoft Excel 2003; end users wanting to attain an ECDL or ICDL certification or equivalent; staff of businesses and public bodies needing to attain certification in computer proficiency; university or more...

ECDL ICDL 4 Module 4 Spreadsheets - Printing and Using Charts in Excel 2003 ...ot ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a spreadsheet application; end users wanting to attain competency in using Microsoft Excel 2003; end users wanting to attain an ECDL or ICDL certification or equivalent; staff of businesses and public bodies needing to attain certification in computer proficiency; university or more...

ECDL ICDL 4 Module 4 Spreadsheets - Formulas and Functions in Excel 2003 ...ot ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a spreadsheet application; end users wanting to attain competency in using Microsoft Excel 2003; end users wanting to attain an ECDL or ICDL certification or equivalent; staff of businesses and public bodies needing to attain certification in computer proficiency; university or more...

ECDL ICDL 4 Module 5 Database - Getting Started with Access 2003 ...ot ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a database application; end users wanting to become familiar with database concepts; end users wanting to attain competency in using Microsoft Access 2003; end users wanting to attain an ECDL or ICDL certification or equivalent; staff of businesses and public bodies needing to more...

ECDL ICDL 4 Module 5 Database - Basic Access 2003 Tables ...ot ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a database application; end users wanting to become familiar with database concepts; end users wanting to attain competency in using Microsoft Access 2003; end users wanting to attain an ECDL or ICDL certification or equivalent; staff of businesses and public bodies needing to more...

ECDL ICDL 4 Module 5 Database - Basic Access 2003 Forms ...ot ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a database application; end users wanting to become familiar with database concepts; end users wanting to attain competency in using Microsoft Access 2003; end users wanting to attain an ECDL or ICDL certification or equivalent; staff of businesses and public bodies needing to more...

ECDL ICDL 4 Module 5 Database - Access 2003 Queries and Reports ...ot ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a database application; end users wanting to become familiar with database concepts; end users wanting to attain competency in using Microsoft Access 2003; end users wanting to attain an ECDL or ICDL certification or equivalent; staff of businesses and public bodies needing to more...

ECDL ICDL 4 Module 6 Presentation - Introducing PowerPoint 2003 ...ot ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a presentation application; end users wanting to attain competency in using PowerPoint 2003; end users wanting to attain an ECDL or ICDL certification or equivalent; staff of businesses and public bodies needing to attain certification in computer proficiency; university or other more...

ECDL ICDL 4 Module 6 Presentation - Slide Layout and Design in PowerPoint 2003 ...ot ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a presentation application; end users wanting to attain competency in using PowerPoint 2003; end users wanting to attain an ECDL or ICDL certification or equivalent; staff of businesses and public bodies needing to attain certification in computer proficiency; university or other more...

ECDL ICDL 4 Module 6 Presentation - Charts and Multimedia in PowerPoint 2003 ...ot ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a presentation application; end users wanting to attain competency in using PowerPoint 2003; end users wanting to attain an ECDL or ICDL certification or equivalent; staff of businesses and public bodies needing to attain certification in computer proficiency; university or other more...

ECDL ICDL 4 Module 6 Presentation - Finalizing Presentations in PowerPoint 2003 ...ot ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in using a presentation application; end users wanting to attain competency in using PowerPoint 2003; end users wanting to attain an ECDL or ICDL certification or equivalent; staff of businesses and public bodies needing to attain certification in computer proficiency; university or other more...

ECDL ICDL 4 Module 7 Information and Communication - Using IE 6 ...ot ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in the use of web browsing and e-mail applications; end users wanting to attain competency in using Microsoft Internet Explorer 6 and Microsoft Outlook 2003; end users wanting to attain ECDL or ICDL certification or an equivalent end-user certification; businesses and public bodies needing more...

ECDL ICDL 4 Module 7 Information and Communication - Using Web Sites in IE 6 ...ot ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in the use of web browsing and e-mail applications; end users wanting to attain competency in using Microsoft Internet Explorer 6 and Microsoft Outlook 2003; end users wanting to attain ECDL or ICDL certification or an equivalent end-user certification; businesses and public bodies needing more...

ECDL ICDL 4 Module 7 Information and Communication - Introducing Outlook 2003 ...ot ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in the use of web browsing and e-mail applications; end users wanting to attain competency in using Microsoft Internet Explorer 6 and Microsoft Outlook 2003; end users wanting to attain ECDL or ICDL certification or an equivalent end-user certification; businesses and public bodies needing more...

ECDL ICDL 4 Module 7 Information and Communication - Outlook 2003 E-mail ...ot ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in the use of web browsing and e-mail applications; end users wanting to attain competency in using Microsoft Internet Explorer 6 and Microsoft Outlook 2003; end users wanting to attain ECDL or ICDL certification or an equivalent end-user certification; businesses and public bodies needing more...

ECDL ICDL 4 Module 7 Information and Communication - Outlook 2003 Messages ...ot ECDL certification tests. See www.ecdl.com for further details. End users wanting to attain competency in the use of web browsing and e-mail applications; end users wanting to attain competency in using Microsoft Internet Explorer 6 and Microsoft Outlook 2003; end users wanting to attain ECDL or ICDL certification or an equivalent end-user certification; businesses and public bodies needing more...

TCP/IP Protocols Upon completion of this WestNet e-Learning module you will understand the details of the Internet's primary protocols and how networks and devices use those protocols to establish reliable connections and move data across the worldwide network.  more...

Industrial Safety - Personal Protective Equipment This course details types of personal protection equipment including protection for eyes face dead ears feet and hands. It also explains the importance of using personal protection equipment.  more...

Industrial Safety - Confined Space Entry This course covers information regarding the entering and preparation of a confined space. It explains the need to have a confined space entry permit (CSEP) and details the duties of the attendant employer and entry supervisor.  more...

Industrial Safety - Eye and Face Protection Each year eye injuries account for a large percentage of all workplace injuries. Employees can avoid most of these injuries by wearing proper eye and face protectors and adopting suitable safety measures. This course covers different types of eye and face injuries in various industries and explores the causes and effects of such injuries. The course then details the protective equipment employees more...

Safety and Health - Bloodborne Pathogens This course covers the basics of identifying and protecting against bloodborne diseases. It explains the need to have an exposure control plan and details the actions that should be taken if exposure has occurred.  more...

Network Media ...c cable. Then it reviews the various wireless options and details the IEEE 802.11 group of wireless transmission standards. Lesson 2 is focused on cabling a LAN with Electronic Industry Association/Telecommunications Industry Association EIA/TIA 568A/B standards for UTP cable. Emphasis is placed on determining when to use a straight-through crossover or rollover cable and how to establish a more...

IP Addressing, Subnetting, and Routing This module covers IP addressing subnetting and routing. The table used during the decimal to binary conversion process is also helpful for defining classes of addresses and performing the steps necessary for subnetting. Lesson 1 provides a detailed look at IP address classes A B C and D. Also included in this lesson are updates about IPv6 a newer 128-bit IP addressing scheme and Classless more...

QuickBooks Pro 2002 - II The QuickBooks Pro 2002 - II course is the second course in the QuickBooks 2002 curriculum. This course describes the features of QuickBooks and enables the user to automate accounting tasks. It also enables the user to manage and monitor inventory effectively. Additionally it details the process of setting up an online bank account and performing online transactions. The course provides more...

Listening Skills: The Fundamentals of Listening This course highlights general benefits and misconceptions about listening as a means of introducing the concept of listening. It also teaches the learner how to interpret messages and identifies three common types of listening. It provides a step-by-step process on how to become a critical listener and explains the benefits of providing feedback to speakers. It details how to provide feedback by more...

Managing Finances using Money 2002 ... fundamentals of Microsoft Money. Additionally the course details information about performing basic activities such as creating a Money file and managing accounts. It also details the processes involved in maintaining transaction details and creating and scheduling bills and checks. It provides users with information about various Money tools used to manage investments and taxes. In addition more...

Advanced Features of java.lang & java.util Packages ...s of the java.lang and the java.util packages. The course details the methods of the System Process and Runtime classes in the java.lang package. You will learn to access runtime objects by using the classes in java.lang.reflect package. The course also deals with the classes in java.util.jar package. In addition you will be able to perform input/output operations in jar files. Finally you will more...

Java 2: Language and Semantics ...details the Java language and Java semantics. It describes the fundamentals of Java programming such as syntax fundamentals lexical issues data types keywords identifiers constants literals and variables. In addition you will learn about the use of operators expressions and control statements in Java. Finally the course explains the use of arrays. Related Exam: Sun Microsystems Exam #310-025: more...

Java 2: Classes and Inheritance This course is aimed to discuss the constructs and features that make Java a highly modular and object-oriented programming language. The use and implementation of programming constructs such as classes objects methods packages interfaces and constructors and details of their benefits are described. Additionally the course explains the application of various Java features such as encapsulation more...

Java 2: Enterprise Java ... in Java. It includes the Swing and JFC package and gives details of the Swing architecture Swing classes creation of GUIs by using Swing components and the JComponent class. It provides an overview to the Java Servlets describes the Servlets using ServletRequest interface ServletResponse interface cookies and session tracking. Furthermore it tells you about the Distributed Applications more...

Microsoft Exchange 2000 Server - Part 2: Configuring ...reat deal of new material in this course as configuration details relating to Exchange 2000 Server's enhanced scalability is covered. The hands-on consequences of enhancements such as multiple data stores, improved clustering, and native support for Internet mail formats are covered. The instruction will cover configuring objects for messaging and collaboration, configuring and managing a more...

Oracle9i Database Administration: Set Up Oracle Net Services This course covers the architecture and configuration of Oracle Net Services. It details client-server and web implementations, in addition to additional features such as Dynamic Service Registration and the use of the Oracle Names Server as an LDAP Proxy. This course also discusses the configuration of the Oracle Shared Server and Oracle Names Server. more...

Oracle9i Performance Tuning: Optimizing Sorts and Minimizing Contention