Employee Performance: Managing Difficult People Employee Performance: Managing Difficult People will help you develop the skills needed to address a difficult person according to their specific behavior. In this course, you will have the opportunity to meet with several Marketing Department team members to address their difficult personalities. You will follow the guidelines for managing difficult people in order to decrease the department's more...
Leadership Development Delegation In Leadership Development: Delegation, you will develop the skills needed to fulfill the role of a delegator and then use the delegation process to achieve organizational success. This program will help you use delegation to achieve greater results that will benefit everyone in your organization. Learn To Identify a delegator's responsibilities. more...
Employee Performance Managing Difficult People ... Identify how each difficult personality type is detrimental to an organization. Address different difficult personality types. Understand the need for monitoring a difficult person. Document a difficult person's behavior. Simulation Overview: In this simulation, you will more...
Team Participation Resolving Conflict in Teams ... Explain how team conflict can be beneficial or detrimental. Describe how power influences team conflict. Clearly define the responsibility inherent in power. Simulation Overview: In this simulation, you will be meeting with Don Hamilton and Barbara Connor to discuss how many people Icon should more...
Outwitting Workplace Stress Workplace stress has a detrimental impact on performance and productivity. Explore the symptoms of workplace stress, as well as its business and human costs. By effectively identifying and addressing the major causes of job stress, you can dramatically minimize its impact on the workplace. more...