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From Jef Menguin
Customer Service Professional
...ning, or a musician perfecting an instrument, you need to develop, evaluate, pace, and manage yourself as well as your performance. That means work, but it also means celebrating a job well done. How you feel about yourself and the job you are doinga whether you love it or are overwhelmed by ita will inevitably be reflected in the quality of your work.
Total Duration: Eight hours
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Time Management
The time in any given day is one of the few things that is given to us equally. Yet it feels totally different when we are using time in a way we choose for ourselves than it feels when our time seems to loom out of our control. We must ask the larger question of what is valuable in our lives, integrating personal and professional goals. Without a strong desire to live out certain values, time
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Train the Trainer



...e to:
a Train with Confidence.
a Write a personal development action plan.
a Identify the characteristics of an exceptional trainer.
a Explain how adults differ from children in the way they learn.
a Understand and identify different behavioral styles and adapt training as necessary.
a Use experiential learning in designing training programs.
a Demonstrate their
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From Lorman Education Services
IRS Form 1099 Reporting: What You Need to Know
...end this informative seminar and sharpen your 1099 savvy. Develop better, more accurate reporting skills - keep your business audit-ready and in compliance. Determine a worker's status without hesitation - every time - and stay current and in the clear.
Benefits for You
- Understand what types of payments are reportable and who should receive Form 1099
- Understand compliance requirements
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IRS Form 1099 Reporting: What You Need to Know
Insurance Bad Faith Claims
...plaintiff and defense attorneys who have been involved in developing insurance bad faith law in Washington. You'll get insight on the legal principles governing these claims, as well as how these cases are analyzed, tried and settled. You will learn how to recognize potential bad faith claims and develop your evidence supporting or rebutting claims of bad faith. You'll walk away with a road map
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Judgment Enforcement
Benefits strong Learn how to turn your judgment into money. /strong
The economy is tightening, and consumers and businesses are feeling the pinch. Don't get caught in the crunch - attend this seminar and learn valuable strategies for collecting money and avoiding liability.
It's true that anyone can do collection work - but to do it properly, you need to know more than the raw mechanics. At
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Document Retention and Destruction
Benefits strong Are you sure you want to throw that document away? /strong
New regulations - the constant threat of audits - the increased use of e-discovery - in today's changing legal environment, you're asking for trouble if you don't have an effective record retention and destruction policy in place. And even if you do, standards are changing - have your policies changed with them?
Attend
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Rules of Evidence
...Finally, the advice you receive at this seminar will help develop your skills for the courtroom.
Benefits for You
- Learn practical tips utilizing motions in limine
- Get the information that you need to prepare evidence for mediation
- Learn helpful advice regarding surveillance evidence - discovery, admissibility and use
- Receive a primer on the current state of scientific and expert
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From Sysadmin Academy
RHCE - Red Hat Certified Engineer
...h no command-line experience in Linux or UNIX who want to develop skills for using and customizing Red Hat Linux workstations.
RH133 - System Administration
For users of Linux/ UNIX who want to start building skills in systems administration on Red Hat Enterprise Linux, to a level where they can attach and configure a workstation on an existing network. Includes the RHCT Certification Lab
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RHCE - Red Hat Certified Engineer
...h no command-line experience in Linux or UNIX who want to develop skills for using and customizing Red Hat Linux workstations.
RH133 - System Administration
For users of Linux/ UNIX who want to start building skills in systems administration on Red Hat Enterprise Linux, to a level where they can attach and configure a workstation on an existing network. Includes the RHCT Certification Lab
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From Lorman Education Services
Understanding Individuals With Asperger's Syndrome or High Functioning Autism
... us for this unique seminar and obtain strategies to help develop the social, emotional and communicational skills of those with Asperger's syndrome or high functioning autism. With the increased prevalence of autism spectrum disorders in schools, teachers need more tools to understand these students' needs.
Attend this seminar and gain tips on implementing effective intervention techniques.
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Understanding Individuals With Asperger's Syndrome or High Functioning Autism
The Americans With Disabilities Act and the Impact of the 2008 Amendments
...r organization to understand updated ADA requirements and develop strategies to document compliance and minimize your risk. Attend this seminar and get the guidance your company needs to avoid costly and time-consuming discrimination lawsuits.
Register now and get up to speed on recent developments under the ADA Amendments Act of 2008 - and how to implement changes in your workplace. Find out
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From IntSol India
Sharepoint Server 2007 (MOSS) Workshop in Bangalore




...development opportunities
with Microsofta s most recent release of SharePoint Products and
Technologies. The first half of the course focuses on Windows
SharePoint Services 3. 0 (MOSS) where you will learn how develop
fundamental MOSS building blocks such as features, application
pages, site pages, Web Parts, custom list types, site columns,
content types and custom workflow programs.
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Sharepoint Server 2007 (MOSS) Workshop in Bangalore
From Lorman Education Services
Condominium and Homeowners' Associations: Understanding the Issues
...dently address the questions and concerns associated with developing and operating these entities?
Attend this seminar and develop an in-depth understanding of legislative updates and mixed use development. Don t miss this opportunity to get solid advice on transferring control of the property, as well as handling construction claims.
Benefits for You
Comply with recent condominium
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Condominium and Homeowners' Associations: Understanding the Issues
Technology in the Workplace
HR in the Electronic Age - Protect your organization get strategies that will help you deal with technology at work.
In the last several years, issues such as hacking, espionage, stalking and infringement, cyberharassment, weblogs, discovery requests for electronically stored data, identity theft and picture phones have begun to confound businesses. Protecting companies against egregious
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A Practical Approach to Developing a Wellness Program
...Developing a Wellness Program - Wellness is a proven strategy for keeping employees healthy and controlling health costs. You will learn practical tips on how to develop a successful wellness program for your employees from one of the most experienced wellness professionals in the country. You will find out how you can develop your program so that employees participate and adopt healthy
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From Oranet (pvt) Ltd
Oracle R12 Financials
R12 Oracle E-Business Suite Financials applications automate and streamline all your financial business processes for enterprisewide daily business intelligence that lets you make more informed decisions, improve operations, and reduce costs. A unified data model provides a single accurate view of all your financial information, including a 360-degree view of your customers. Oracle Financials,
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Oracle R12 Financials
R12 Oracle E-Business Suite Financials applications automate and streamline all your financial business processes for enterprisewide daily business intelligence that lets you make more informed decisions, improve operations, and reduce costs. A unified data model provides a single accurate view of all your financial information, including a 360-degree view of your customers. Oracle Financials,
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From Abertay Nationwide Training Ltd
PTLLS - Preparing to Teach in the Lifelong Learning Sector


...els of experience, practice and skills, and potential for development
Build up knowledge of principles of learning, teaching, assessment and evaluation
Develop their own communication and interpersonal skills
Develop an awareness of their professional role, the essential value systems which underpin it and the legal requirements for carrying out that role.
We at Abertay Training also
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PTLLS - Preparing to Teach in the Lifelong Learning Sector
From L'Obel IT-Palaestra
L'Obel Certified PG Diploma in BioInformatics Training in Bangalore





... training followed by rigorous Internship in its SOFTWARE DEVELOPMENT CENTER. This gives the participant real time software-development experience through Software Development Life Cycle to making him/ her a complete BioInformatics Professional.
BioInformatics Course Syllabus
---------------------------------------------------
P. G Diploma In BioInformatics
Bioinformatics-The Next
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L'Obel Certified Internship Program
...il an Internship program with L'Obel ITP a our Software Development division in Bangalore.
During the Internship period the students will work on real time project with our software experts in the development division and gain hands on experience in developing software.
L'Obel Delivery Methodology
There are three phases in our Internship program a
* Software Training
*
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From Pitman Training Centre London
Better Business Letters Seminar
This seminar is available as an in-house training day for groups of 6 students or more, at your premises or ours.
It's aimed at staff tasked with drafting effective business communication. During our intensive, one-day seminar students will learn:
How to express themselves persuasively using plain English and the correct tone.
The essential rules of grammar, punctuation and spelling
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Executive PA Seminar

...me will equip you with all the soft skills you'll need to develop to enjoy a successful career as a PA, including organisation, assertiveness, time management and many others.
You'll gain a detailed understanding of the demands, motives and problems of the company executive. Expand and improve directly on your contribution to the management team and learn the art of pro-activity in the job.
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Meetings & Minute Taking Seminar

This is our most popular seminar so book as early as you can!
This programme will help you gain an understanding of the agenda, meeting and minute taking cycle, and to develop the role of the minute taker to work successfully with the Chairperson.
Available at our High Holborn training centre every month.
Visit www.holborntraining.co.uk for more details and dates.
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From Impact Factory
Stress Management Course




...opportunity to start managing pressure effectively and to develop an awareness of what tips you over from pressure into stress.
Stress Management is run by:
Katherine Grice and Doug Osborne
It's difficult for individuals and companies to acknowledge just how stressful things might be. People want to be seen to be able to cope even in the most demanding times.
We aim to identify,
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Stress Management Skills Training




...opportunity to start managing pressure effectively and to develop an awareness of what tips you over from pressure into stress.
Stress Management is run by:
Katherine Grice and Doug Osborne
It's difficult for individuals and companies to acknowledge just how stressful things might be. People want to be seen to be able to cope even in the most demanding times.
We aim to identify,
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Customer Service Course




This one day Public Customer Service Training Course is for people on the front line of customer service, whether face to face or over the phone.
The training is designed to help you handle difficult customers and situations and to make the most of every customer contact.
The course will give you the skills to develop customer loyalty and will teach you how to take care of yourself and
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Customer Service Skills Training




This one day Public Customer Service Training Course is for people on the front line of customer service, whether face to face or over the phone.
The training is designed to help you handle difficult customers and situations and to make the most of every customer contact.
The course will give you the skills to develop customer loyalty and will teach you how to take care of yourself and
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Coaching and Mentoring Course





...hing and Mentoring Skills Course is for people wishing to develop their coaching or mentoring skills at any level of business.
It aims to give participants a clear insight and understanding into the dynamics that happen between people when they work one-to-one.
The temptation when coaching or mentoring someone is to provide the solution to their problem or difficulty. This course helps
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Coaching and Mentoring Skills Training




...hing and Mentoring Skills Course is for people wishing to develop their coaching or mentoring skills at any level of business.
It aims to give participants a clear insight and understanding into the dynamics that happen between people when they work one-to-one.
The temptation when coaching or mentoring someone is to provide the solution to their problem or difficulty. This course helps
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Appraisal Training and Performance Management Skills Training




...ocess that is ongoing; one that focuses on helping people develop their day-to-day performance.
It will help you provide your direct reports with a chance to review and assess their progress and enable you to help develop the skills and confidence of the person being appraised.
This course will enable you to give honest feedback, not postponing or sugar coating awkward issues.
You
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Appraisal Training and Performance Management Course




...ocess that is ongoing; one that focuses on helping people develop their day-to-day performance.
It will help you provide your direct reports with a chance to review and assess their progress and enable you to help develop the skills and confidence of the person being appraised.
This course will enable you to give honest feedback, not postponing or sugar coating awkward issues.
You
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From A2Z Security Group
Training the Conflict Management Trainer









Conflict Management Trainer qualification. One of only 2 nationally recognised trainer qualifications for Conflict Management Trainers.
Successful delegates on this course will be awarded the BTEC Award in Conflict Management Training, one of the SIA approved qualifications. This course is also ideal for anyone who wishes to gain a formal qualification in Conflict Management Training.
The
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From Lumenbrite Training
Captivate 4 Comprehensive


Create interactive E-learning simulations, demonstrations and assessments in this two-day comprehensive training. Learn to create complete presentations using objects such as text captions, hotspots, interactive elements, voice narrations and audio. You will also create simulations using Captivate's built-in screen-capturing capabilities for building rich interactive user experiences. Your
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From Alan Mars
Singing Lessons & Alexander Technique. London Brighton & Hove BN
...nd power. I can help you reduce performance nerves and to develop increasing confidence as an amateur of professional performer.
I have been teaching since 1982 and have taught a combination of Alexander Technique, NLP, voice-work and singing at some of London's top drama and music schools:
The Arts Educational Drama School, the Guildhall School of Music and Drama and the Royal College
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Singing Lessons & Vocal Confidence Voice Coaching. Brighton & Hove,East Sussex BN3 (NLP & Alexander Technique)

...nd power. I can help you reduce performance nerves and to develop increasing confidence as an amateur of professional performer.
I have been teaching since 1982 and have taught a combination of Alexander Technique, NLP, voice-work and singing at some of London's top drama and music schools- the Arts Educational Drama School, the Guildhall School of Music and Drama and the Royal College of
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From Learning Technologies, Inc.
Sales Success



...sed sales skills that helps identify customer's needs and develop powerful solutions. We explore the selling cycle, how to match your style to your customer, and how to enhance basic communication skills (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct
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On Course to Excellence - Sailing Business Simulation



...eir experience. With minimal training, they must quickly develop a plan. It's now time to get the boat underway and learn to work together to navigate through a variety of challenges. The group learns to read environmental indicators that are critical to success, plot their course, and develop a plan for reaching their destination, while dealing with the unexpected that can rock the boat and
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Building A Strong Telecommuting Work Team



...nment.
This program focuses on tools and techniques for developing effective virtual teams. This involves a critical balance between team, technology, and culture. Ultimately, this translates to maximizing your resources and using the right tools for the right job. Using industry research to target our most common obstacles, and hands-on involvement to develop critical skills, both teams and
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From LodeStar Institute
Design for Six Sigma - DFSS Green Belt









...the most empowering tool for companies that would like to develop a new product or service that is defect free. DFSS could also be used as a result of a Six Sigma project in that the project is ended because Six Sigma improvement process is not suitable to overcome fundamental design issues. DFSS combines many of the tools that are used in Lean and Six Sigma and integrates other tools such as
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Design for Six Sigma - DFSS Black Belt









...the most empowering tool for companies that would like to develop a new product or service that is defect free. DFSS could also be used as a result of a Six Sigma project in that the project is ended because Six Sigma improvement process is not suitable to overcome fundamental design issues. DFSS combines many of the tools that are used in Lean and Six Sigma and integrates other tools such as
more...
From Simons-White & Associates, Inc.
Process Mapping for Continuous Improvement



Session Date: July 24, 2008
Start time: 2:00 pm EDT
Duration: 2 hours
Session Fee: $200 per participant
Presenter: Norma S. Simons /Kathy Paris
Host: Duane Cole
Host email: duanecole@simons-white.com
Description: Process Mapping for Continuous Improvement
Process mapping is an easily understood visual representation of a process. The process map is used to analyze the flow of events through
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From Mullan Training
Database Design & Development



...DEVELOPMENT
Mullan Training specialise in design & development of databases - we use the technology best suited to the Client (including Access, VB/ VBA, FoxPro, FileMaker, SQL Server, etc).
We sit down with the client and identify their needs, develop a prototype based on the initial specification, then refine the system as necessary.
Please contact us if you would like to discuss
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Adobe Premiere



...FITS
On completing the course delegates will be able to develop their skills from a solid foundation of basic knowledge. The training sessions will be project-based working from digitising audio-visual material, to editing, and outputting material for inclusion within multimedia. You will develop an understanding of both digital and analogue video editing, which can then be used to progress
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Adobe Go Live



...ive training course teaches attendees how to successfully develop, edit, and manage web sites using Adobe GoLive.
PREREQUISITES
Knowledge of the windows interface would be required. No experience of Adobe GoLive is necessary.
BENEFITS
Course is ideal for anyone who wishes to master the fundamentals of building, editing, and managing web sites using Adobe GoLive
COURSE CONTENT
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Adobe After Effects



...ry.
BENEFITS
Course is ideal for anyone who wishes to develop their skills to produce complex to basic video productions for commercial or home use.
COURSE CONTENT
Introduction to the Interface
Project window
Composition window
Timeline
Layer window
Palettes
Managing your workspace
Working with footage
Photoshop files
Illustrator files
Image sequences
Movies
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From Mitchell Phoenix
Strategic Thought and Action




Through a Strategic Thought and Actiona , you and your organisation will refresh and acquire the tools needed for effective strategic planning. You will build confidence and skill as a team, able to set out clear long-term objectives and develop robust processes to meet your strategies
The programme will provide guidance and practical solutions for creating good business processes and
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The Team Leaders Program



...ogram is the foundation programme for managers wishing to develop their management style in order to increase their effectiveness in today's business environment.
The structure of one seminar per month over three months allows the introduction of new ideas and the opportunity to put them into practice - the chance to do things differently. The sessions encourage discussions around
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From Vyomlabs Pvt. Ltd.
Accredited IT Service Managers Training & Certification

...through various case studies allowing the participants to develop an understanding of the application of ITIL best practices in a real-world environment.
Manager's Certificate in IT Service Management (ITIL Service Manager):
* ITIL Service Manager Service Support
* ITIL Service Manager Service Delivery
itil v2, v2 manager, itil manager, service manager, itil service manager,
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From Method Park America Inc
Certified Professional for Requirements Engineering IREB
...fessional for Requirements Engineering Course.
Do you develop systems using modern technology? How can you be sure that you are developing the right system, the system your customer wants?
In this course learn how to perform a successful project by handling your requirements in a systematic way. After you have visited this course you will be able to establish and perform requirements
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From Contacts Plus
Time Management

Time management is a set of skills, tools, and systems that work together to help you get more value out of your time with the aim of improving the quality of your life, we all know that everything takes longer than we believe it will. Plan as you may, you will almost always run out of time before you run out of work. This program is designed to improve your time management skills so you can work
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Presentation

...ly, using a variety of tools and medium. You will need to develop and use this skill throughout your career, especially when you are working in the big competitive world. This program is designed to improve your presentation skills to get things done!
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
Learn presentation techniques
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Customer Focused Selling Skills

...tomer-focused Selling is comprehensive and flexible sales development programs that will train your sales force to build successful business relationships by helping customers achieve both their business and personal objectives. Customer-focused Selling teaches your team a plan for developing an understanding between the customer and your salespeople throughout the sales process.
Key
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Customer Relationship Management
For any business, successful Customer Relationship Management navigation is becoming increasingly important in todaya s competitive business world. Customer expectations are always increasing, and business services must increase along with these expectations. CRM is the method through which businesses can connect with their customers and therefore serve them better. Businesses with successful CRM
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AT&T Certificate for Call Center Team Leaders




... help you better strengthen your coaching skills and team development techniques as you manage your Contact Center.
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
Knowing what does Team leader means.
How to communicate effectively with your team.
Master the sense of the quality evaluation & calibration.
The art of
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From Expat 2 Expat Co. Ltd.
Conversational English - Level 3 to 6

...develop the studenta s conversational skills, pronunciation, vocabulary and grammatical knowledge.
The course is based on different books from Cambridge and Oxford depending on needs of the student(s)
All classes can be tailor made depending on the needs of both students and enterprises. The levels begin a 3; students who can talk in shorter paragraphs and limited vocabulary, to 6;
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Beginning Web Design

...ems that are intuitive and easy to use, and learn how to develop a professional, industry-standard strategy and style for every Web Site that you produce. Learn innovative design and management solutions while balancing technical and aesthetic issues.
Throughout the entire course you will receive a lot of links to related topics and tools. You will also have a temporary folder on a
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From Nursing Unlimited Incorporated
Prevention of Medical Errors for RNs and LPNs

...ributing to the occurrence of medical errors, in order to develop more effective processes to prevent their occurrence. This course examines the systemic causes of medical errors and outlines steps that can be taken, both by institutions and by individual care providers, to reduce the incidence of errors. Attention is paid to the particular vulnerabilities of special patient populations, such
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HIV/AIDS/OSHA TB for the Healthcare Workers

...ational impact.
* OSHA requires healthcare facilities to develop an Internal Exposure Control Plan and provide specific training on this part of the OSHA regulations.
Some of the Objectives Include:
* Describe universal Precautions and its application in the health care arena
* Define potentially infectious materials
* Describe personal protective equipment used in health care
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From H2 Training & Consultancy Ltd
Management and Supervision Skills


...ront-line managers with practical support and guidance to develop the necessary skills and knowledge to achieve results through the effective management and supervision of staff.
It will help delegates to break down their responsibilities into easily achievable stages of development, and to approach their role with confidence.
It is particularly recommended for anyone new to the role of
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Interviewing Skills


Interviewing techniques are often used on a daily basis. However, without sufficient knowledge or support, there are a number of common mistakes and pit-falls. The consequences of a poor interview can be costly, whether it is a bad recruitment decision, an ineffective performance review, or an inaccurate/incomplete investigation. Interview Skills training from H2 will equip participants with
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Assertive Communication for Women


...n order to achieve maximum potential, individuals need to develop an ability to communicate clearly and effectively. This requires a high level of self-awareness and sensitivity to the impact of their behaviour on others - as well as an ability to respond confidently and professionally in a range of situations, including those that are difficult or stressful.
This course will enable delegates
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Support Skills for PAs


...res and levels of stress for both managers and their PAs. Developing specific skills, such as in the management of a manager s diary can have a real impact on their productivity, and can help to ensure that individuals and teams remain stress-free and effective in their roles. This course is particularly suitable for secretaries, PAs and those in a support role, who wish to develop their role
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Counselling Skills


Although counselling is sometimes considered inappropriate or irrelevant in the workplace, many serious personnel problems might be avoided if counselling skills were used early on. H2 Counselling Skills training will enable participants to develop and use key skills appropriately and professionally in a wide range of situations, including: giving and receiving feedback; supporting colleagues
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Remote People Management


...ing improved management processes and managers needing to develop new competencies and strategies.
Managing people remotely requires the ability to generate and maintain a sense of team purpose and trust, even when regular meetings with are difficult or impossible to arrange.
This is a practical and intensive half-day seminar that will show managers how to succeed in the new virtual working
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Report Writing


...unication, and fewer misunderstandings.
This course will develop a range of essential written communication skills, including how to avoid making common grammatical and punctuation errors, and how to get the message across using concise, plain English.
It is particularly recommended for anyone required to write reports on behalf of their company, and who would like to improve the quality,
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From The Java Architect
Introduction to Java Enterprise Edition JEE



...s intense four-day course teaches Java programmers how to develop enterprise applications using the ease of development features introduced in Java EE 5. Students will learn how to create dynamic web applications with JSP, Java Servlets, JSTL, and JSF. They will use JAX-WS to develop SOAP based web services. Students will learn about session and message-driven EJBs, as well as the new
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From POTIFOB Ltd
P3O Foundation






Our P3O Foundation course covers the basics of the Office of Government Commerce (OGC) Portfolio, Programme and Project Offices (P3O) model. The purpose of this model is to provide universally applicable guidance, including principles, process, and techniques, which will enable individuals and organisations to successfully establish, develop and maintain appropriate support structures.
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From YRisk Consulting & Lending Academy
Developing Mortgage Loan Products

"Developing Mortgage Loan Products" a 3 Day Workshop is an intensive interactive training designed to provide insight, knowledge, skills and techniques in developing new mortgage loan products or enhancing features to existing mortgage products to provide
Banking Institutions a competitive edge in generating larger units in loan production and increasing company profitability.
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From JZ Partners
Fundamentals of Derivatives Valuation and Pricing
...g widely accepted analytical and numerical methods
* Develop an appreciation of derivative risk management, including hedging and the Greek letters
WHO SHOULD ATTEND?
* Traders and front office professionals
* Risk management professionals and consultants
* Business analysts involved with derivative valuation
* Financial and product controllers
*
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From XChange Training UK
Maxon Cinema 4D - One Day Intermediate
Maxon Cinema 4D is a flexible and powerful modeling, animation, and rendering tool, used to create a wide variety of images, including special effects, broadcast titles, character animations, and more. This impressively fast 3D modelling, animation, and ray-tracing application provides you with the opportunity to work within an object-oriented and multi-threaded architecture - yet despite its
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Adobe Photoshop CS4 Masterclass
...ble in Photoshop CS4 and within the course of 4 days will develop your image manipulation skills right up to an advanced level. You will learn about the real-life capabilities of Adobe Photoshop CS4 and will understand the features for painting, retouching and enhancing images with selections and layers to produce professional quality images for print, web and mobile devices. More advanced
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Adobe InDesign CS4 Four Day Masterclass
The scheduled InDesign Masterclass training course allows you to learn InDesign CS4 from introduction to advanced level in just 4 days! Learn about the tools and features available in Adobe Indesign CS4 which take desktop publishing and design to a new level combining extraordinary production power and creative freedom with tight integration with Adobe Photoshop, Illustrator and Acrobat software.
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Adobe Photoshop CS4 Advanced
...develop Photoshop users skills to explore more advanced features and improve workflows. In this course, delegates will work with advanced image handling tools and features available in Adobe Photoshop.
Upon successful completion of this course delegates will be able to:
-Produce advanced face retouching & manipulation techniques
-Use colour in Photoshop effectively
-Maximise the potential
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From SETTEC
Integration of OHSAS 18001 Occupational Health Safety Management System and Environment Management System 14001

... supporting health, safety and environmental initiatives, developing an emergency plan or needing basic risk assessment skills. It will help you to develop a multi-disciplinary perspective, embracing science, engineering and social and economic policy, and give you an understanding of how standards are set. You will evaluate approaches to risk assessment and look at options available for
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Integrated Strategic Planning

The workshop aims at providing participant with the management
process and the basic required skills to develop their managerial level.
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Successful Sales Performance and Account Management

The a Successful Sales Performance and Account Managementa course enables participants to develop a structured account management approach in order to make them more effective at finding their own successful selling solutions. Throughout the seminar, participants are prompted to respond to self-assessment exercises, carry out role plays, exchange experience in small groupsa teamwork, and
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Quality Assurance and Management

Participants will be trained to gain:
* An understanding of the basic quality concepts.
* The ability to use quality tools for data analysis.
* Knowledge of alternative quality measures.
* The ability to use quality measurement and
control tools.
* The ability to identify quality
improvement opportunities.
* Knowledge of quality assurance and management systems.
* The
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Succession Planning Career Path

...development within your organization
* Defining the positions which are earmarked for
great impact into your business
* Develop calibers into vertical or horizontal role
* Take the decision of developing from hiring
internal pool of talent or external labor
market supply
* Identifying the required skills and
competencies required for job holders and positions
*
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Balanced Scorecards

At the highest level, the Balanced Scorecard is a framework to help organizations to clarify their vision and strategy and translate them into operational objectives that drive both performance and behavior. It is a management system that uses measurement to provide feedback on internal processes and external outcomes in order to improve strategic performance and operational results. The Balanced
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Professional Development for Executive Secretary and Administrative Assistant

The role of the secretary is rapidly changing and he/ she is taking on more of the work of the manager. He/ she needs to develop administrative skills into managerial talents in order to enable his/ her superior to delegate work with assurance.
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Mastering Project Management

Define Project Scope
Plan a Project
Manage Project Quality
Schedule Project Activities and Deliverables
Budget for Projects
Control Project Costs
Develop Project Teams
Manage Contracts And Procurement
Optimize And Control Project Communication
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Logistics Management

...develop products for global markets. At the same Time, they need to source material globally to be competitive.
One of today's trends to solve this problem is outsourcing logistics or using third-party logistics (3PL) to manage complex distribution requirements.
Organizations have developed strategic alliances with 3PL companies all over the world to manage their logistics operations
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Knowledge Management

...tyles for the benefit of your
team and department to develop KM.
* Develop adaptability in dealing with different people
to extract the tacit knowledge
* Enhance decision making skills in the light of
knowledge management philosophy
* Apply effective knowledge management skills in
your organization
* Personal growth as an effective leader
* Better understanding of
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Developing Marketing Strategy

...Developing Marketing Strategy to attract, maintain & satisfy customers. We will learn all the necessary skills & techniques to achieve our desired strategy and overall objective of our business. During the hands-on Workshop, participants will not only learn all the latest techniques but actually develop a strategy that will work with their business. They will also a Brainstorma with the
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From EMS Consulting Group, Inc.
Material Flow and Kanban

...ells efficiently and timely. Attendees will learn how to develop and use
a system for planning parts, how to setup purchased parts supermarkets, how to
implement kanban, and how to effectively deliver purchased parts
to manufacturing cells. Using a case example, participants will make
calculations and design a system for handling purchased parts.
The benefits of an effective
material
more...
From The Training AdvantEdge
The Future Looks Bright Successful Succession Planning



Change is a hallmark of todaya s business world. In particular, our workforce is constantly changing a people come and go, and move into new roles within the company.
Succession planning can help you make the most of that change by ensuring that when someone leaves, there is someone new to take their place.
This one-day course will help organizations develop, maintain, and evaluate their
more...
From JZ Partners
Certified Risk and Compliance Professional
In partnership with the International Association of Risk and Compliance Professionals (IARCP), we have the opportunity to offer this exciting new course.
The CRCP course and exam is designed to provide you and your team with the knowledge and skills needed to understand and support regulatory compliance and enterprise wide risk management, and to promote best practices and international
more...
From Bold New Directions
Transformational Leadership Training



Transformational Leadership- Leading from the Inside Out is a dynamic program that moves participants to powerful self discoveries that dramatically strengthen their capacity to lead in changing times.
This highly interactive program uses experiential learning to help leaders at all levels remove old personal barriers and uncover and develop previously hidden strengths. Using the
more...
From Dale Carnegie Training of Ohio and Indiana
The Dale Carnegie Course on Effective Communications and Human Relations


...mmunicator, problem-solver and focused leader. And you'll develop a take-charge attitude initiated with confidence and enthusiasm.
In short, the course will power you to move far beyond your comfort zone as you stretch for and attain ambitious new goals.
Dale Carnegie Training research has identified key attributes that distinguish top performers. These attributes have been incorporated
more...
From RapidBI Ltd
Train the Trainer



...development programme for anyone involved in the development of others.
This programme focuses on developing individuals to design and deliver motivational and inspirational training programmes. Id does not matter whether the programmes is 1 hour or 1 week long - the delivery is all important.
Mike Morrison has been developing inspirational speakers for over 10 years.
On this programme you
more...
Organisational Development Diagnostics for internal consultants




...develop strategic capability in the use of diagnostic tools?
Fed up with SWOT PEST & others that just do not deliver?
This workshop is designed for internal consultants to carryout an in-depth and credible review on the key processes.
Based upon academic research, this process has been refined & proven in the field. Used with 100's of companies our approach uses a unique blend of survey,
more...
Train the Trainer



Are you looking to develop your trainer skills?
Are you looking for fresh ready to use material?
Just want to keep up to date?
In this highly interactive programme (great for activists or pragmatists) participants will see, hear and experience some new ways of working.
RapidBI.com in association with pairoftrainers.co.uk have developed a range of cost effective modules for trainer development.
more...
From Meirc Training and Consulting
Advanced Warehouse Management




Identify causes of problems and opportunities for improving warehouse operations.
Develop key performance indicators and benchmark warehouse performance.
Develop a proper framework for selecting a warehouse management system.
Acquire a good understanding of the financial aspects of warehousing and calculate warehouse costs.
Develop a good understanding of some advanced concepts in warehousing;
more...
Strategic Logistics Planning and Management
Understand the strong link between an organization a a s logistics strategy and its competitive advantage.
Understand the challenges of managing logistics and supply chains.
Develop a customer-focused orientation in managing logistics.
Identify the performance drivers of supply chains and their impact on responsiveness and efficiency.
Identify the major network designs and match the best
more...
Human Resources Policies and Procedures - Human Resources Management




Understand the importance of planning in the human resources function.
Understand the purpose/ usefulness of human resources policies and procedures.
Understand how to develop human resources policies and procedures.
more...
Talent Management Training and Development




Identify and understand the building blocks of talent management.
Learn how to set up a talent management system.
Understand the linkages that exist between organization excellence and effective people management.
Learn how to identify, keep, develop and promote their best people.
Learn how to coach, train and develop superkeepers.
Understand how to integrate compensation with talent
more...
Key Account Management Establishing Profitable Customer Relationships - Sales and Marketing




Improve margins and keep more profit.
Prioritize their efforts for maximum results.
Develop a sales plan for each strategic (key) account to fully satisfy client needs and maximize customer value.
Lead the buying process and close more sales.
Improve human capital utilization.
Identify, evaluate and prioritize opportunities for business and relationship development.
more...
Retail Selling Creating Memorable Shopping Encounters - Sales and Marketing




Develop the necessary competence and attitude to maximize sales and create long-term customer loyalty.
Understand customer behavior in a retail environment.
Use practical selling skills to guide their customers through a defined customer decision process.
Ensure a positive shopping experience.
Generate outstanding customer service.
more...
Certified Maintenance Planner - Maintenance and Safety




Apply the latest concepts and techniques needed for effectively planning, scheduling and controlling maintenance activities.
Review the critical operational requirements for successful planning and control of the maintenance work.
Use the right Key Performance Indicators (KPIs) for the measurement and evaluation of the maintenance department.
Learn how to effectively work with others.
Develop
more...
Managing Your IT Projects Successfully - Information Technology




Master fundamental project management skills, concepts and techniques.
Link project goals and objectives to stakeholders needs in a clear and compelling manner.
Set realistic measurable objectives and estimate project costs and schedules using proven techniques.
Develop work breakdown structures and establish an effective project control and monitoring process.
more...
Strategic Finance for Senior Management - Finance and Accounting
...Develop an understanding of the macro finance picture of company goals and objectives.
Enhance their understanding of financial analysis and assess their ability to perform strategic financial analysis.
Learn international finance in this globally structured financial economy.
Become acquainted with Bond, Stock, and Foreign Exchange markets.
Grasp knowledge of investment management as a
more...
Advanced Business and Financial Modeling Using Excel - Finance and Accounting




Improve their modeling skills using excel 2007.
Boost productivity by practicing hands-on advanced Excel tools.
Become skilled at VBA and MACROS to automate and manage tasks efficiently.
Develop dynamic and interactive business models.
Enhance business reporting and charting skills.
more...
International Financial Reporting Standards IFRS and 2009 Updates - Finance and Accounting




Adopt the language of accounting and finance.
Develop a sound understanding of the International Financial Reporting Standards (IFRS) and their impact on financial reporting.
Understand the basic principles of assets, liabilities and owners a a equity.
Effectively interpret accounting transactions according to IFRS.
Demystify the interpretation of financial statements and reports.
more...
Successful Skills for Office Managers - Administration and Secretarial




Define and understand the role of the office manager/ senior administrator.
Acquire time management skills required for better office productivity.
Acquire higher productivity from subordinates.
Develop the necessary skills to gain recognition and sell their ideas.
Apply essential techniques for handling subordinates.
more...
Certified Administration and Office Management Professional - Administration and Secretarial




Define and understand the role of the office manager / administrator.
Acquire time management skills required for better office productivity.
Handle telephone calls properly and professionally.
List the main causes of stress and the techniques needed to control them.
Learn communication strategies needed for carrying out responsibilities in an effective manner.
Develop a service attitude and
more...
Certified Marketing Professional - Sales and Marketing




Understand the marketing framework of a business organization.
Focus on best practices, tools and models to implement an effective marketing and sales management system.
Emphasize planning and executing advanced marketing strategies.
Develop strategies, initiatives and programs to build and sustain a competitive market advantage.
more...
ASQ Lean Six Sigma Green Belt - Quality and Productivity




...ess-level improvement projects.
Collect process data and develop process maps.
Develop statistical hypotheses using simple statistical tools.
Design simple experiments that help validate improvement options.
Work with process owners to ensure process gains are held.
The Lean Six Sigma Green Belt for Service course is designed to prepare individuals to support process improvement efforts in
more...
Implementing and Documenting an ISO90012000 Quality System - Quality and Productivity




Understand the quality concepts and importance of quality systems in organizations.
Learn about the different standards and the eight principles of quality.
Recognize how quality management systems can impact the profitability of an organization.
Learn about ISO 9001: 2008 implementation methodologies.
Learn to develop an effective ISO 9001: 2008 assessment plan.
more...
Warehouse Operations and Management - Materials Management




Maximize customer service and provide fast and accurate issuing.
Plan and control the warehousing operation to minimize the operational costs.
Guarantee safety to the warehouse personnel and facilities.
Plan to develop the warehouse personnel.
Plan to deal and work with the problems and constraints related to warehousing management in the Arab World.
more...
Project Management Skills - Contracts and Projects




By the end of the program, participants will be able to:
Plan, schedule, implement and control projects in a structural and professional style.
Review the financial aspects of the projects they are currently handling.
Be more prepared to deal with all parties concerned through better negotiation and communication skills.
Develop an awareness of own personal strengths and weaknesses while
more...
Retail Management - Sales and Marketing




By the end of the program, participants will be able to:
Oversee store operations, supervise employees and manage inventory.
Understand customer behavior in a retail environment.
Develop successful sales plans to grow store profitability.
Ensure a positive shopping experience.
Use proper merchandising and promotional strategies to improve sales performance and customer loyalty.
more...
Cost Management Fundamentals and Techniques - Dubai




By the end of the program, participants will be able to:
Learn the importance of analyzing and managing costs.
Understand Activity-Based Management ABM.
Appreciate the importance of process costing and cost allocation.
Develop important tools for planning and decision making.
Evaluate and manage performance through strategic cost management.
more...
Advanced Communication Skills - Dubai




By the end of the program, participants will be able to:
Identify common communication problems that may be holding them back.
Identify personal listening styles and cite different approaches to improve listening skills.
Develop skills in asking questions to get the information they need.
Learn how to say No and disagree with others assertively.
Enhance their ability to influence different
more...
Certified Administration and Office Management Professional - Dubai Abu Dhabi




By the end of the program, participants will be able to:
Define and understand the role of the office manager / administrator.
Acquire time management skills required for better office productivity.
Handle telephone calls properly and professionally.
List the main causes of stress and the techniques needed to control them.
Learn communication strategies needed for carrying out
more...
Implementing and Managing a Customer Complaints System - Dubai




By the end of the program, participants will be able to:
Understand the concepts and importance of customer feedback.
Understand the flow of customer feedback in an organization.
Learn to use customer feedback to enhance the organization a a s performance.
Learn to develop an effective customer feedback system.
more...
Certified Contract Manager - Dubai
By the end of the program, participants will be able to:
Identify problems, principles, definitions and the major steps involved in the contracting process.
Define ways to develop the scope of work and avoid pitfalls.
Develop criteria to invite, receive and evaluate tenders.
Identify administration tools and roles of the contract manager / administrator.
Discuss ways of using lessons learned
more...
Interdepartmental Communication - Kuala Lumpur Dubai




By the end of the program, participants will be able to:
Identify and understand the framework of interdepartmental communication.
Understand the importance and practice of excellent internal customer service.
Take a proactive approach in simplifying the work processes and flow between work units.
Remove interdepartmental communication barriers and resolve conflict.
Develop a plan for
more...
Successful Fleet and Transport Management - Dubai Istanbul




By the end of the program, participants will be able to:
Apply the procedures and techniques needed for the effective management of a fleet (trucks, cars, buses and material handling equipment).
Plan and implement effectively all activities related to fleet management and distribution.
Manage the organization, personnel, and operational requirements for a successful transportation/
more...
Contract Preparation and Management - Contracts and Projects



By the end of the program, participants will be able to:
Identify and discuss the major steps involved in the contracting procedures.
Develop the scope of work and recognize the implications of a poorly prepared scope.
Discuss the contracting strategy including pricing.
Select contractors more efficiently.
Review the tendering principles and process
more...
Managing Project Teams - Contracts and Projects




...rstand how organizational structures influence projects.
Develop an understanding of the various relationships that must be simultaneously managed by a project manager.
Demonstrate the construction of project logic models.
Describe the resources that may be required for the successful completion of a project.
Practice general management skills needed to get the best team and lead them
more...
Advanced Presentation Skills - Communication Skills




Identify common communication problems that may be holding them back.
Identify personal listening styles and cite different approaches to improve listening skills.
Develop skills in asking questions to get the information they need.
Learn how to say No and disagree with others assertively.
Enhance their ability to influence different personalities through rapport.
more...
The Strategic Marketing Plan - Sales and Marketing




Define the concept and scope of strategic marketing.
Understand the process of strategic planning.
Apply the techniques used in preparing the strategic marketing plan.
Develop the components of strategic marketing planning.
more...
Advanced Selling Strategies - Selling and Marketing



Respond to customer needs in order to adapt their selling approach to those needs.
Provide advanced selling knowledge and skills for dealing with customer objections and closing the deal.
Gain awareness of professional behavior during all phases of the sales call.
Obtain an understanding on how to develop a long-term relationship and partnership with their customers.
Use the research-based
more...
Organization Development and Effective Workforce Management - Human Resources




Understand the fundamentals of how businesses work and the importance of organization management.
Develop organization structures to meet varying business needs.
Understand the process of forecasting ongoing requirements, and the development of action plans.
Understand the importance of succession planning to continued business success.
more...
Certified Team Leader - Interpersonal Skills





By the end of the program, participants will be able to:
Promote trust and rapport by exploring team player style and how it responds to team values.
Recognize the key elements that move team from involvement to empowerment and how to give these elements to a team.
Examine the work practices of high performing teams.
Gain new insights into creating a motivating team environment.
Implement
more...
Advanced Business Writing - Business Writing




Develop advanced techniques for writing briefly yet clearly.
Examine the strengths and weaknesses of different personal writing styles.
Improve written work as a result of practical writing exercises.
Match the written work with the needs of the readers.
more...
Making Powerful Presentations - Communication Skills



Practice the basic techniques and skills necessary to design dynamic presentations.
Prepare and deliver two presentations and give and receive feedback on them.
Develop greater confidence in speaking to a group of people.
Learn the qualities of a dynamic presenter and ways for achieving them.
more...
Efficient Administration and Secretarial Skills




...y the end of the program, participants will be able to:
Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency.
Take a proactive role in handling job responsibilities, thus assisting the boss in carrying out his/ her work more effectively.
Handle telephone calls properly and professionally.
Develop self-management
more...
From Planning to Execution A Winning Strategy




...actices to strive for continuous improvement.
Revise and develop current policies and procedures to facilitate strategy execution.
Learn how information and operating systems enable company personnel to carry out their strategic roles proficiently.
Learn how to tie rewards and incentives directly to the achievement of strategic and financial targets.
Explore corporate cultures that promote
more...
Developing and Implementing the Business Plan - Management




By the end of the program, participants will be able to:
Appreciate the critical importance of a well thought-out business plan for the success of the organization.
Analyze the business environment and define the most appropriate goals and strategies.
Choose and implement tactics and programs designed to maximize operational success.
Develop a practical plan that will enable management to
more...
Effective Project Management




By the end of the program, participants will be able to:
Plan, schedule, implement and control projects in a structural and professional style.
Understand and apply project management skills and leadership techniques required by the project manager(s) / coordinator(s) in order to achieve the project scope.
Develop an awareness of own personal strengths and weaknesses while managing projects.
more...
Interpersonal Communication Skills



...y the end of the program, participants will be able to:
Develop the necessary skills to become better communicators.
Analyze the basic principles underlying interpersonal communication and human behavior.
Understand the verbal and non-verbal components of the human communication process.
Develop skills in listening actively and empathetically to others.
Apply effective ways to deal with
more...
From Medical Services Training
Intermediate Medical Terminology
...al terminology in certain medical specialties in order to develop their own competence and confidence and maximise the effectiveness of patient care.
The objectives of the course are to enable delegates to be able to:
a identify root word terminology relating to:
-ear, nose and throat (ENT) & respiratory system;
-obstetrics and gynaecology;
-orthopaedics;
-cardiology;
more...
From Leadership Management Institute
Effective Supervisory Management



Effective Supervisory Management
Enhance the effectiveness of your managers, supervisors, and team leaders
* Learn the art of delegation and giving orders
* Get more done through time management
* Exercise authority effectively
* Handle and prevent problems with people
* Train and motivate people to a higher level of productivity
* Develop the potential of
more...
From Meirc Training and Consulting
Evaluating and Rating Suppliers
' This program is designed for Employees, supervisors, and managers from the purchasing department or other departments who are directly or indirectly involved in the management of suppliers. This program is worth 15 NASBA CPE?s. Identify reliable suppliers and evaluate them for eventual selection. Analyze supplier performance using appropriate rating systems. Develop and use an approved
more...
Warehouse Operations and Management
' This program is designed for Those involved in warehousing store activities, both at the operational and supervisory levels. The program is also appropriate for anyone interested to know more about the interaction between warehousing and other materials management functions - purchasing, inventory control and distribution. This program is worth 25 NASBA CPE?s. Maximize user service and
more...
Warehouse Operations and Management
' This program is designed for Those involved in warehousing store activities, both at the operational and supervisory levels. The program is also appropriate for anyone interested to know more about the interaction between warehousing and other materials management functions - purchasing, inventory control and distribution. This program is worth 25 NASBA CPE?s. Maximize user service and
more...
Retail Management
' This program is designed for Retail senior managers to discover the various traits of successful retail management through actual case studies and industry best practices that showcase the required skills and strategies. This program is worth 25 NASBA CPE?s. Oversee store operations, supervise employees and manage inventory. Understand customer behavior in a retail environment. Develop
more...
ASQ Lean Six Sigma Green Belt
...ess-level improvement projects. Collect process data and develop process maps. Develop statistical hypotheses using simple statistical tools. Design simple experiments that help validate improvement options. Work with process owners to ensure process gains are held. The Lean Six Sigma Green Belt for Service course is designed to prepare individuals to support process improvement efforts
more...
Certified Administration and Office Management Professional
' This program is designed for Administrators, assistant administrators, executive secretaries, existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle
more...
Efficient Administration Skills
... administrators. This program is worth 25 NASBA CPE?s. Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency. Take a proactive role in handling job responsibilities, thus assisting the boss in carrying out his/her work more effectively. Handle telephone calls properly and professionally. Develop self-management
more...
Successful Skills for Office Managers
' This program is designed for Existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager/senior administrator. Acquire time management skills required for better office productivity. Acquire higher productivity from subordinates. Develop the
more...
Certified Administration and Office Management Professional
' This program is designed for Administrators, assistant administrators, executive secretaries, existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle
more...
Certified Professional Manager
...eads, senior supervisors, managers and others who need to develop/sharpen their managerial skills This program is worth 25 NASBA CPE?s. Know the various management functions and the type of management activity associated with each. Decide when to use coaching and counseling. Define the relationship between attitude and behavior and use it to motivate self and others. Use logical and
more...
Advanced Business Writing
' This program is designed for All individuals whose work requires much writing, including memos, letters and e-mails. This program is worth 25 NASBA CPE?s. Note: It is essential that participants have a good command of the English Language. Develop advanced techniques for writing briefly yet clearly. Examine the strengths and weaknesses of different personal writing styles. Improve
more...
Efficient Administration Skills
... administrators. This program is worth 25 NASBA CPE?s. Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency. Take a proactive role in handling job responsibilities, thus assisting the boss in carrying out his/her work more effectively. Handle telephone calls properly and professionally. Develop self-management
more...
Successful Skills for Office Managers
' This program is designed for Existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager/senior administrator. Acquire time management skills required for better office productivity. Acquire higher productivity from subordinates. Develop the
more...
Certified Administration and Office Management Professional
' This program is designed for Administrators, assistant administrators, executive secretaries, existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle
more...
Efficient Administration Skills
... administrators. This program is worth 25 NASBA CPE?s. Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency. Take a proactive role in handling job responsibilities, thus assisting the boss in carrying out his/her work more effectively. Handle telephone calls properly and professionally. Develop self-management
more...
Certified Professional Manager
...eads, senior supervisors, managers and others who need to develop/sharpen their managerial skills This program is worth 25 NASBA CPE?s. Know the various management functions and the type of management activity associated with each. Decide when to use coaching and counseling. Define the relationship between attitude and behavior and use it to motivate self and others. Use logical and
more...
Efficient Administration Skills
... administrators. This program is worth 25 NASBA CPE?s. Develop interpersonal and communication skills in order to carry out administrative functions with confidence and efficiency. Take a proactive role in handling job responsibilities, thus assisting the boss in carrying out his/her work more effectively. Handle telephone calls properly and professionally. Develop self-management
more...
Implementing and Managing a Customer Complaints System
This program is designed for Staff members who deal with customers feedback. Customer service staff or team members who are working to develop effective customer feedback systems. This program is worth 25 NASBA CPE s.Understand the concepts and importance of customer feedback.Understand the flow of customer feedback in an organization.Learn to use customer feedback to enhance the organization s
more...
Cost Management Strategies for Business Decisions
This program is designed for Financial managers/directors, accountants, financial assistants, budget accountants, analysts, budget and planning managers and coordinators, operations managers, facilities managers and any professional interested in cost control. Prerequisites: none. This program is worth 25 NASBA CPE s.Learn the importance of analyzing and managing costs.Understand Activity-Based
more...
International Financial Reporting Standards IFRS 2008 Update
This program is designed for Professionals in the fields of finance and accounting, professionals seeking to enhance international accounting knowledge, companies implementing IFRS as the standard of reporting.Adopt the language of accounting and finance. Develop a sound understanding of the International Financial Reporting Standards IFRS and their impact on financial reporting. Understand the
more...
Organization and Manpower Management
This program is designed for Human resources professionals who wish to obtain an in-depth knowledge and understanding of the concepts and techniques involved in organization, manpower management and succession planning. This program is worth 25 NASBA CPE s.Understand the fundamentals of how businesses work and the importance of organization management.Develop organization structures to meet
more...
Managing your IT Projects Successfully
This program is designed for Project managers and senior professionals who seek to manage small to large sized projects or to broaden their knowledge and improve their skills in the key functions of project management. This program is worth 25 NASBA CPE s.Master fundamental project management skills, concepts and techniques. Link project goals and objectives to stakeholders needs in a clear and
more...
Managing your IT Projects Successfully
This program is designed for Project managers and senior professionals who seek to manage small to large sized projects or to broaden their knowledge and improve their skills in the key functions of project management. This program is worth 25 NASBA CPE s.Master fundamental project management skills, concepts and techniques. Link project goals and objectives to stakeholders needs in a clear and
more...
Advanced Negotiation Skills
...rial and other kinds of negotiations, who wish to further develop their skills. The program is particularly suitable for those who have attended the Win-Win Negotiation Skills program. This program is worth 25 NASBA CPE s.Appreciate, through discussions and questionnaires, the relevance of generally accepted negotiating principles to their environment.Explore the latest strategic approach to
more...
Advanced Negotiation Skills
...rial and other kinds of negotiations, who wish to further develop their skills. The program is particularly suitable for those who have attended the Win-Win Negotiation Skills program. This program is worth 25 NASBA CPE s.Appreciate, through discussions and questionnaires, the relevance of generally accepted negotiating principles to their environment.Explore the latest strategic approach to
more...
The Strategic Marketing Plan



Objectives:
By the end of the program, participants will be able to:
Define the concept and scope of strategic marketing.
Understand the process of strategic planning.
Apply the techniques used in preparing the strategic marketing plan.
Develop the components of strategic marketing planning.
more...
Evaluating & Rating Suppliers



Objectives:
By the end of the program, participants will be able to:
Identify reliable suppliers and evaluate them for eventual selection.
Analyze supplier performance using appropriate rating systems.
Develop and use an approved supplier list or "bid list".
Design scientific surveys to measure the performance of suppliers.
more...
Warehouse Operations & Management



Objectives:
By the end of the program, participants will be able to:
Maximize user service and provide fast and accurate issuing.
Plan and control the warehousing operation to minimize the operational costs.
Guarantee safety to the warehouse personnel and facilities.
Plan to develop the warehouse personnel.
Plan to deal and work with the problems and constraints related to warehousing
more...
Basic Presentation Skills



Objectives:
By the end of the program, participants will be able to:
Practice the key techniques and skills necessary to design dynamic presentations.
Prepare and deliver two presentations and give and receive feedback on them.
Develop greater confidence in speaking to a group of people.
Learn the qualities of a dynamic presenter and ways for achieving them.
more...
Advanced Selling Strategies



Objectives:
By the end of the program, participants will be able to:
Respond to customers' needs in order to adapt their selling approach to those needs.
Provide advanced selling knowledge and skills for dealing with customers' objections and closing the deal.
Gain awareness of the professional behavior during all phases of the sales call.
Obtain an understanding on how to develop a long-term
more...
Project Management Skills



Objectives:
By the end of the program, participants will be able to:
Plan, schedule, implement and control projects in a structural and professional style.
Review the financial aspects of the projects they are currently handling.
Be more prepared to deal with all parties concerned through better negotiation and communication skills.
Develop an awareness of own personal strengths and weaknesses
more...
From Creative Probers Software & Services (I) Pvt Ltd
Siebel Analytics OBIEE Create Reports and Dashboards Training
...and Dashboards (3 day)
a Build Repository (5 day)
a Develop Data Warehouse (5 day)
a BI Publisher (3 or 5 day)
Oracle Siebel CRM on Demand
a On demand administration essentials (4 day)
a Advanced Analytics Workshop (3 day)
a Data Import Workshop (1 day)
* JOB PLACEMENT ASSISTANCE IS PROVIDED
For details visit: www. creativeprobers. com/ SiebelTrainings. htm
Best
more...
Oracle Siebel OBIEE Training
...and Dashboards (3 day)
a Build Repository (5 day)
a Develop Data Warehouse (5 day)
a BI Publisher (3 or 5 day)
Oracle Siebel CRM on Demand
a On demand administration essentials (4 day)
a Advanced Analytics Workshop (3 day)
a Data Import Workshop (1 day)
For training schedules visit: http://www. creativeprobers. com/ siebeltrainings. htm
BENEFITS OF TRAINING AT
more...
From silicon beach training
Assertiveness Confidence Building Training


...ourse provides practical guidance for anyone who needs to develop their assertiveness skills for a range of workplace situations.
During this Assertiveness training course you will gain the tools and techniques to boost your confidence and build your self-esteem.
By the end of this confidence building and assertiveness training course you will be able to:
Recognise the link between
more...
Time Management Training


...nagement training course is designed to help participants develop their skills in time management to achieve more effective results in less time.
Time management training courses and workshops will help delegates increase work effectiveness and productivity, achieve greater control of their daily activities and overcome stress.
This is a practical time management training course that
more...
Leadership Training


This 2-day Leadership training course increases your awareness of your current leadership style and abilities. The more leadership styles you have, the more situations you can handle. You will also appreciate the impact your leadership style has on those who work with you. The Leadership training course then provides you with a tool-kit of ideas to increase your leadership skills back in the
more...
Adobe Photoshop Training


During this Photoshop training course you will learn how to optimise your images for print or for the web. Adobe Photoshop allows designers, photographers and web creators to produce all kinds of graphics by manipulating and composing scanned or drawn images, using powerful layering and masking techniques and a wealth of special effect filters.
In addtion to this Introductory Photoshop
more...
From Primer Business Solutions Inc.
Business Skills Time Management




Course Description
The Time Management course teaches students the fundamentals of time management. Participates will learn how to organize and prioritize daily and ongoing tasks, It will teach them how to develop a plan of action that includes goals, milestones, time auditing and more.
The Course will help you correctly identify and manage poor time management personality types, assign
more...
Business Skills Innovation Management





Course Description
Its is a fact of business today that change is a necessary evolution to survive. Innovation is like Invention but Deals with New Idea's that incorporate Radical Change.
Innovation is the Key to making Change work for you and your Business. To implement that kind of transition sucessfully it is vital that all management and executives show great leadership skill.
In this
more...
Adobe Creative Suite Captivate





Course Description
This Adobe Captivate class will give students with the understanding they need to develop and build software demonstrations and other interactive simulations with Adobe Captivate. They will utilize instruction and hands on training to ensure the training is the best it can be. Students will learn everything from key concepts of Captivate as well as how to publish their
more...
From Creative Probers Software & Services (I) Pvt Ltd
OBIEE 10g Develop Data Warehouse
This course enables students to install, design, customize, and configure Oracle Business Analytics Warehouse, employing recommended methodology and leading practices for successful implementations
Explore Oracle Business Intelligence (BI) applications, and the Oracle Business Analytics Warehouse (OBAW) foundational concepts and architecture.
Main Objectives are:
Install and configure the
more...
From Radiofrequency Safety International Corporation
live RF Best Management Practices


...ing a RF plan, will be well on their way to designing and developing an RF Safety Program (RFSP). OSHA requires a comprehensive RF program, to include training. Through RSIa s BMP live course, and the easy to formulate customized online RF safety plan, attendees will be armed with the tools necessary to achieve the complete program! This course meets all requirements for RF safety
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From Ultramatics India Private LImited
IBM WebSphere Portal Version 51 Administration
...-day administrative tasks for IBM WebSphere Portal V5. 1. Develop the necessary skills for an administrator, architect, or developer to administer WebSphere Portal. Portal administrators see how to perform such tasks as portlet deployment, portal page creation, document management using Document Manager and Web Content Manager, configure Virtual Portals and many other administrative tasks.
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From Tekno Point Multimedia
Air: Building Desktop Applications with Flex 3.0


Air: Building Desktop Applications with Flex 3.0
Eligibility / Audience:
To gain the most from this course, you should have:
Attended the Adobe Flex: Rich Client Applications course or Have equivalent experience using MXML and ActionScript 3.0 to develop Adobe Flex applications which include the following features:
Data Binding
User Interface, Container and Navigation components
Custom
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From Global Training Partners
Leading Virtual Multicultural Teams - GTP Cross Cultural Singapore Hong Kong Malaysia Thailand China
...Develop an understanding of cross-cultural global business practices, particularly dynamics of leading in virtual teams
Recognize our own leadership styles and what works and what does not from different cultural perspectives
Learn how to lead and manage more effectively in different geographic locations and improve communication effectiveness in virtual teams
Examine how to build and lead
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From Skillstudio Limited
Effective Presentation Skills - Central London

Effective Presentation Skills is an intensive two-day training course which will help you to deliver presentations more effectively and successfully.
The course is ideal for people who already have experience of presenting or public speaking and now want to work on their delivery skills. You will be asked to prepare two short presentations (of roughly 5 minutes duration) before the course,
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Successful Body Language - Central London

Although sometimes over hyped body language awareness is very important in many aspects of our everyday business and social life.
If you're leading a meeting, delivering a proposal or trying to convince people that what you are saying is a good idea, your body language is also "communicating" as you speak. And if your body language is in sync with your message then you stand a far greater
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Personal Vocal Impact - Manchester

...our one-day public workshop has been designed to help you develop the key vocal skills you need to enhance your personal impact. This workshop will help you speak with greater confidence and conviction and communicate more effectively in both a business and social environment.
During the workshop you'll receive a course manual that's full of practical tips and further information to help you
more...
Effective Communication Skills - Manchester

Effective Communication Skills is a one-day training course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others.
This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises, interactive discussions and role
more...
Effective Communication Skills - Central London

Effective Communication Skills is a one-day training course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others.
This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises, interactive discussions and role
more...
First Presentation Skills - Edinburgh

Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time.
But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop.
The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in
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First Presentation Skills - Glasgow

Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time.
But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop.
The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in
more...
First Presentation Skills - Manchester

Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time.
But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop.
The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in
more...
First Presentation Skills - Leeds

Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time.
But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop.
The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in
more...
First Presentation Skills - Birmingham

Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time.
But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop.
The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in
more...
Powerful Presentation Skills - Central London

Powerful Presentation Skills is an intensive and highly interactive two-day training course to help ensure you get the most from every presentation opportunity.
The course is ideal if you are an experienced presenter or public speaker and now want to achieve more with your presentations.
You will gain a wide range of practical experience through many exercises (voice, physical presence,
more...
Effective Communication Skills - Glasgow

Effective Communication Skills is a one-day training course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others.
This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises, interactive discussions and role
more...
Personal Vocal Impact - Central London

...our one-day public workshop has been designed to help you develop the key vocal skills you need to enhance your personal impact. This workshop will help you speak with greater confidence and conviction and communicate more effectively in both a business and social environment.
During the workshop you'll receive a course manual that's full of practical tips and further information to help you
more...
Effective Presentation Skills - Leeds

Effective Presentation Skills is an intensive two-day training course which will help you to deliver presentations more effectively and successfully.
The course is ideal if you already have experience of presenting or public speaking and now want to work on your delivery skills. You will be asked to prepare two short presentations (lasting roughly 5 minutes each) before the course, both of
more...
First Presentation Skills - Central London

Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time.
But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop.
The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in
more...
Personal Vocal Impact - Edinburgh
...our one-day public workshop has been designed to help you develop the key vocal skills you need to enhance your personal impact. This workshop will help you speak with greater confidence and conviction and communicate more effectively in both a business and social environment.
During the workshop you'll receive a course manual that's full of practical tips and further information to help you
more...
Effective Presentation Skills - Edinburgh

Effective Presentation Skills is an intensive two-day training course which will help you to deliver presentations more effectively and successfully.
The course is ideal if you already have experience of presenting or public speaking and now want to work on your delivery skills. You will be asked to prepare two short presentations (lasting roughly 5 minutes each) before the course, both of
more...
Effective Presentation Skills - Glasgow

Effective Presentation Skills is an intensive two-day training course which will help you to deliver presentations more effectively and successfully.
The course is ideal if you already have experience of presenting or public speaking and now want to work on your delivery skills. You will be asked to prepare two short presentations (lasting roughly 5 minutes each) before the course, both of
more...
Effective Presentation Skills - Manchester

Each workshop comes with a FREE Follow Up Service by telephone and email.
Effective Presentation Skills is an intensive two-day training course which will help you to deliver presentations more effectively and successfully.
The course is ideal if you already have experience of presenting or public speaking and now want to work on your delivery skills. You will be asked to prepare two short
more...
Effective Presentation Skills - Birmingham

Effective Presentation Skills is an intensive two-day training course which will help you to deliver presentations more effectively and successfully.
The course is ideal if you already have experience of presenting or public speaking and now want to work on your delivery skills. You will be asked to prepare two short presentations (lasting roughly 5 minutes each) before the course, both of
more...
From ibruk Consulting Pvt Ltd
A Foundation Course in Technical writing



...an efficient and productive technical writer, you need to develop skills that will enable you to analyse, plan, create and structure content in a variety of formats and for a range of deliverables.
ibruk Consulting's Foundation Course in Technical Writing teaches you a range of skills starting from basics of writing effectively to identifying and creating the correct type of deliverable. At
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From Wise Ltd.
SQL Server 2005 Analysis Services SSAS
...presentation details how to use the Business Intelligence Development Studio (BIDS) to develop and deploy Analysis Services projects and to use the SQL Server Management Studio to manage the databases derived from these projects.
Objectives: Upon completion of this presentation, the delegate should be competent to:
- Build and deploy Analysis Services projects
- Develop multidimensional
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Advanced SQL Server 2005 Integration Services SSIS for Developers
As SSIS is mainly an Extract, Transform and Load (ETL) tool and since ETL has been accepted as being between 70-80% of the data warehouse maintenance challenge, this course is accordingly dedicated. After discussing advanced features of the SSIS control and data flow engines, delegates will be taught how to design, develop and implement an SSIS-based ETL system, accounting for some of the more
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From ibruk Consulting Pvt Ltd
Polishing Writing Skills
...Consulting's Polishing Writing Skills program helps you develop clear, concise and precise written communication. We address issues at the sentence, paragraph and document level.
The training program teaches you the techniques that help you create information artifacts that are well-structured, easy-to-read and understand. The techniques you learn can be applied to any form of written
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From HBF Networks
Advanced AVVID Troubleshooting and PBX Integration


...tegrate and Troubleshoot CallManager with a legacy PBX
Develop the skills needed to solve and repair the most complex problems with AVVID solutions
Intended Audience
This course is intended for engineers, consultants, and services personnel who are deploying and troubleshooting a Cisco IP Telephony networking in either an Enterprise or Service Provider Environment.
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From ABC Coaching and Counselling Services
Reconceptualizing the Client in CENT therapy



...ge their current construction of a the clienta ; and to develop a more empowering, insightful model of the mind of the client.
Content: We will outline the model of the person/ client which is the core of the CENT approach to counselling/ therapy. This is an amalgam of the REBT, Human Givens, TA, Object Relations, Freudian and Narrative/ Constructivist approaches. Our aim is to overcome
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From Honig IdeaGuides
Meeting Facilitation Retreat Strategic Planning etc


Looking for a facilitator for your next retreat or meeting? We will guide and facilitate your executives, managers, department or project team towards generating great ideas & making the best decisions while building your team's strengths. Below are some of the key areas we facilitate...
Strategic Planning
Strategic Visioning & Planning
Establish Values/ Mission/ Vision
Project
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Ideation Brainstorming Training

...ing Out of the Proverbial Boxa ). This course focuses on developing the ability to generate loads of ideas that fit specific criterion and are creative. Developed by experts in the field of creativity, this uniquely designed, highly interactive and engaging learning event will leave attendees with 'Next Level' Creative Ideation Skills.
The purpose of this training is to develop more
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From 4 Hour Training
Basic Teamwork

This program is great to...
> Develop new teams
> Rejuvenate established teams that have fallen back into group work
> Help teams in conflict understand the benefits of teamwork vs. group work
more...
From Making the Link
Leading a Winning Team
...g the link are offering clients selected opportunities to develop Leadership and Management teams, with up to 1000 funding from the Leadership and Management Advisory Service. Now is the time to invest with confidence in team development solutions that take business performance to a higher level.
MTL work with clients to deliver exceptional business results, using a combination of
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Implementation workshop- for Business development Attendees

An opportunity for attendee of the MTL business development programme to put new skills into practice, a series of interactive sessions based on developing sustainable business relationships. Attendees will have the opportunity to share ideas, put news skills into practice and develop their individual action plans for getting higher levels of sales performance. Based on the latest research on the
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Business Development





...whether you are new to sales or have years of experience, develop best practice, win and keep new customers. As a result of attending delegates will be able to deeply understand their customers and motivate commitment. This accelerated learning programme combines the skills and behavioural traits needed in todays increaasingly competitive business to business sales.
* Market information
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From Resources Unlimited
Lateral Thinking from Edward de Bono

...ciplined process for innovation, idea generation, concept development, creative problem solving, or a strategy to challenge the status quo.
If you face fast-changing trends, fierce competition, and the need to work miracles, you need Lateral Thinking.
The Lateral Thinking Techniques
Alternatives: Use concepts to breed new ideas
Focus: Sharpen or change your focus to improve your
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From Key Consulting
Project Management Skills for Success
...n which your projects occur on your planning processes.
Develop work breakdown structures to better define your projects.
Develop network diagrams that model how your project will be executed.
Schedule your project and identify the critical path for your project.
Use these various tools and reports in improve project communications.
Build resource information and cost information on
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From Global Innovative Campus
Sanitary Sewer Stormwater Drainage Systems Design Workshop
Description:
Eighty percent of a municipalitya s problems are caused by twenty percent of its sanitary sewers and storm water drainage systems. The best way to avoid the majority of future problems is to pay greater attention to them during the design phase.
This 2-day workshop is intended for those who require better understanding of sanitary sewer and stormwater drainage systems design. The
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From Creativity Workshop
Creativity Workshop in New York


March 12 - 15, 2010
June 18 - 21, 2010
The Creativity Workshop in New York takes place in Manhattan at the Meta Center in the Chelsea district. Chelsea is famous for its art galleries, small boutiques and cafes. The Meta Center is located at 214 West 29th St., about 10 blocks from Penn Station, Madison Square Garden and Macy's. We will meet for 3 hours and will explore ways to expand our
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Creativity Workshop in Barcelona, Spain


July 5 - 13, 2010
The workshop will take place in Barcelona near Paseo de Gracia, a tree-lined street with some of the finest modernist architecture in this fascinating city, which inspired Gaudi, Picasso, Dali, and Miro. Barcelona also has a beautiful beach/ restaurant area in which to walk, sunbathe, or swim. Seaside resorts are only a 30 minute train ride away.
Each day the Creativity
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Creativity Workshop in Florence, Italy


July 14 - 22, 2010
Each day the Creativity Workshop in Florence will meet for 3 1/ 2 hours. We will explore ways to expand our creativity through a series of exercises including guided visualization technique, automatic drawing and writing, map making, memoir, and storytelling. Throughout the workshop, the
exercises and talks by the instructors will focus on ways to:
- Believe in your
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Creativity Workshop in Crete, Greece


June 26 - July 4, 2010
The workshop in Crete will take place near the harbor in the charming Old Town district of Hania, Crete's most picturesque city. We will meet 3 1/ 2 hours per day and the rest of the time is yours to explore this magical Greek town whose architecture has Venetian and Ottoman influences. There are beautiful, sandy beaches only a fifteen minute walk away. The fascinating
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Creativity Workshop in Carmel


November 6 - 9, 2009
The Creativity Workshop will take place in the historic village of Carmel-by-the Sea. This jewel-like town on the Californian Central Coast is home to beautiful sandy beaches, quaint cottages, lovely restaurants, and fine art galleries. The Workshop will take place at Il Fornaio in the Pine Inn, Carmel's oldest hotel.
We will meet for 3 hours and will explore ways to
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From The Training Clinic
QUALITY CONTROL OF TRAINING




Identify 14 core instructor competencies, evaluate the effectiveness of instructors, subject matter experts and TQM facilitators. Diagnose training program deficiencies and develop strategies to improve training. Monitor and evaluate existing training with trend analysis and identify and implement quality improvement measures.
Improving instructional techniques and evaluate 10 aspects of you
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Coaching and Counseling





A one day interactive workshop to help you effectively deal with deviant, disruptive or negative behavior that may result from an employee's problems that impact work. Successful interviewing and questioning techniques are stressed. Identifying subordinates mistakes, making suggestions, helping employees solve their own problems and guiding them through issues are included.
EXPECTED OUTCOMES
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MAKE TRAINING STICK A Systematic Approach to the Transfer of Learning





How to use a 9-part strategy to transfer learning to the organization by increasing an instructor's skills, involving managers and trainees actively before, during and after the training event are addressed. Techniques to develop a manager's feedback and coaching skills are included with a post-training performance analysis tool.
This program is useful for trainers, training managers,
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From Software Training Academy, Inc
Advanced PHP Programming Training

...ity of PHP to scale, as well as a large population of PHP developers without formal computer science backgrounds who have learned through the hands-on experimentation while developing small and midsize applications in PHP. Advanced PHP Programming course demonstrates that PHP is ready for enterprise Web applications by showing students how to develop PHP-based applications for maximum
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From Carpenter Group LLC
ISO 9001 Internal Quality Auditor


...Students also learn a what is a process audit,a how to develop a checklist, how to ask leading questions, how to conduct the audit and how to create an audit report. This seminar is available as a public class or on-site at your facility.(1. 6 CEUa s)
In this Internal Quality Auditor seminar we describe why Quality Management System Standards are an important facet of any organization's
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From Technology Ed
Supply Chain Management




...will attempt to integrate these different perspectives to develop a broad understanding of how to manage a supply chain.
Course Outcome
After completing Supply Chain Management, students will be equipped with a basic understanding of the following:
The elements of the "supply chain"
How to optimize the elements of the supply chain
How to best manage demand, inventory, and supplier
more...
Lean Six Sigma




Lean Six Sigma Black Belt
For registration info, please visit:
http://www. technologyed. com/ courses/ c102/ index. php
Course Description
Welcome to Lean Six Sigma! Lean Six Sigma is a business and data-driven, disciplined approach to minimizing defects in any type of process (be it manufacturing or services). Popularized in the mid-90's by companies such as Motorola and GE, Six Sigma
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Leading Teams



...agement skills
Lead high performing, successful teams
Develop clear and common goals
Define team leader roles and responsibilities
Choose which leadership styles are appropriate for each phase of group development
Apply collaborative problem-solving and decision-making techniques
Make the most of different styles of behavior
Evaluate team/ group performance
Recommended
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From Create-Learning
3 Reasons why Your Leaderhip Sucks and how to improve it
With the idea of leadership being a philosophy of the individual, many individuals have a limited idea of what and how to improve their personal and team leadership experience. This workshop will highlight 3 areas for leaders to do more than engage their teams in projects. These 3 steps will empower those who lead teams, as well as those who are not necessarily in the position of leader to
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From Vlerick Leuven Gent Management School
Executive Master Class in Business Process Management


...s and enterprise management skills allows participants to develop an in-depth knowledge of the BPM domain. The programme prepares you to become a certified business process management expert.
The Executive Master Class in BPM offers you:
- state-of-the-art theories, techniques and best practices in the field of BPM
- mastery of the BPM domain, in line with the BPM body of knowledge
-
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From SolutionsIQ
Secrets of Agile Teamwork
Beyond technical skills, Agile success depends on productive self-organizing teams. How do you develop, grow, and maintain a functioning self-organizing team? Ita s not magic, but it doesna t just happen either. Effective self-organizing teams rely on personal and interpersonal effectiveness. In this hands-on workshop, wea ll discover the secrets to developing the skills you need
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From Illumine Training
Writing Dynamics - Written Communication Skills
This course will radically transform your business writing skills and plan, draft and edit technical and non-technical documents (including reports, emails, letters, manuals and guides, proposals and many more) more efficiently. You will write with authority and impact - and do it faster!
more...
Smarter Selling - Building Better External and Internal Relationships
Whether selling products or services to valued customers, or wanting to communicate more effectively with other departments, trust based relationships are the key to long term success.
Smarter 'Selling' is the workshop to build sustainable business relationships and help develop individuals, teams and groups that:
-Sell products and want to understand customers' personal needs, build rapport
more...
From Vlerick Leuven Gent Management School
Enterprise Programme Management


...utlines the skills and capabilities organisations need to develop in order to deliver value successfully when faced with these challenges.
Topics covered in this programme include: Enterprise Programme Management, Strategic Portfolio Management, Benefits Driven Change, Complex Programme Planning and Programme Assurance. This three-day programme elaborates on the concept and practice of EPM.
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From Taylor Performance Solutions, Inc.
Professional Customer Service Skills
... Increase first point of contact problem resolution
Develop customer satisfaction and loyalty
Enhance employee job satisfaction to reduce turnover
The training programs are based on proven communication skills and techniques and customized using your products, your process and your customers. The programs are highly interactive and focused on skill development. Your employees will
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From eVentureSolutions (EVS)
Certified Java Specialist




...ystemsa Java unique architecture enables programmers to develop platform independent, object-oriented, scalable, n-tier applications. In this course you gain extensive experience with Java Standard Edition (Java SE) and its object-oriented features to develop robust enterprise applications. You also learn how to use key components of the Java Enterprise Edition (Java EE), including Servlets &
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Certified Web Developer PHPMySQL




Web sites / applications taken immense importance in contemporary business. It must be aesthetically appealing & perform desired functionality efficiently. In this course, you gain the knowledge and practical skills you need to develop a web application. You learn the fundamentals of HTML syntax, layout and CSS style sheets, creating effective Web pages, configuring a web server and designing
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Certified NET Specialist




...developing and supporting modern software applications. In this course, you acquire necessary knowledge and hands-on experience to write applications using VB .NET and C# .NET. You learn how to develop n-tier object-oriented applications with Visual Studio & SOA. It includes development of windows interface using WinForms, Web Interface in ASP .NET, distributed components through .NET Remoting
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From Taylor Performance Solutions, Inc.
Communications and Customer Relations
...ing goals:
Increase first point of contact resolution
Develop customer satisfaction and loyalty
Enhance employee job satisfaction
Reduce turnover
The training programs are based on proven communication skills and techniques and customized using your products, your process and your customers. The programs are highly interactive and focused on skill development. Your employees will
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Selling for Results - Skills and Strategies - Customized Training
... 17 years experience supporting businesses that want to:
Develop a Sales Culture
Enhance their Sales Process
Improve the Skills of their Salespeople
Develop Strong Sales Managers
Deepen Existing Customer Relationships through Cross Selling and Up Selling
Meet Growth Goals by Acquisition of New Customers
Our comprehensive solutions include consulting with management to create the
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High Impact Presentation Skills
If your employees speak in public or give presentations this training is ideal for your business. Our programs can be tailored to your business, your clients and your business needs. Whatever level of experience, the skills in this training are designed to help employees:
Develop tailored materials to meet the audience s needs
Develop a mission statement, theme, and outline
more...
Call Center Customer Service Skills
This program is custom designed to meet the following business goals:
*Exceed customer service expectations
*Reduce the number of supervisory transfer goals
*Develop professional consistency in leaving voicemails, responding to voicemails, writing email
*Develop a customer focused approach to putting customers on hold and transferring calls
*Increase opportunities for first point of contact
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Speaking in Public
Public speaking is a great way to enhance your image, increase your self confidence and improve in your career. You will learn how to develop materials, inspire an audience, make a speech memorable, exude professionalism and erase fear.
We can customize a workshop to deliver on site for groups of at least 8 people.
more...
A Supervisor Quick Start Workshop
Topics include (1) The New Role of the Supervisor, (2) Effective Coaching Techniques and (3) Delegating to Manage Time, Develop Employees and Motivate Staff. Effective supervision can reduce employee turnover, reduce business expenses, create customer satisfaction and improve team performance !
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Hiring for the 21st Century
Many times little attention is paid to the hiring process but too much haste can cause many problems later on! The topics covered in this workshop will help you attract the right people, write a job description, write effective newspaper ads, analyze and weed out resumes, develop a process for conducting interviews and prepare to negotiate compensation.
more...
From Last Minute Training
Developing Marketing Plans Sales Strategies
Sales strategies are a drill down from sales goals and promotional activities identified in your marketing plan. Learn how to develop meaningful sales strategies that act as tools to help reach your sales targets.
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From Highlander PLC
Actionscript 3 Getting Started

...earning content. It gives experienced Flash designers and developers the knowledge and hands-on practice they need to create dynamically generated event-driven animation and interactive games, develop rich internet applications and more. The course teaches fundamental Flash programming techniques. It begins by introducing core concepts including instance names, variables, functions, properties,
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From Last Minute Training
Emerging Leaders - Essential Skills for the Frontline
Learn how to: Prioritize, plan, & manage your time; Identify your primary leadership style & techniques for maximizing that style; Develop more flexibility to use other leadership styles; Find ways to overcome communication barriers; & much more.
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The Power of Many How Great Teams Succeed
Upon successful completion, students will understand: The different kinds of teams; How to develop team norms; The Gradients of Agreement; How to identify their team player style; Ways to become a better team player; Ways to build team trust...
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50066 LINQ with C 30 MS Certification
This three-day instructor-led course provides students with the knowledge and skills to develop applications with the C# 3. 0 language and the LINQ (Language Integrated Query) framework.
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From HOT Engineering
Natural Gas Engineering
This course covers modern engineering concepts and methods used for the analysis and design of recovery projects for natural gas reservoirs, using an approach that integrates various methodologies for optimizing reservoir performance. The course begins with a discussion of basic gas properties, demonstrating how properties may be obtained from both correlations and laboratory measurements. The
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From Last Minute Training
50028B Managing System Centre Operations 2007
This five-day instructor-led course is intended to develop the necessary skills to install and manage Operations Manager 2007 management servers and supporting roles.
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