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Develop Seminar Schedule
From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute
Heating Ventilating and Air-conditioning HVAC System Design and Value Engineering
...tives:
At the conclusion of the specified learning and development activities, delegates will be able to:
Demonstrate an understanding of the different HVAC equations;
Solve problems encountered in HVAC process;
Exhibit an understanding of the relationship between value engineering and HVAC system design;
Be familiar with the provisions of some codes, regulations and
more...
Heating Ventilating and Air-conditioning HVAC System Design and Value Engineering
...tives:
At the conclusion of the specified learning and development activities, delegates will be able to:
Demonstrate an understanding of the different HVAC equations;
Solve problems encountered in HVAC process;
Exhibit an understanding of the relationship between value engineering and HVAC system design;
Be familiar with the provisions of some codes, regulations and
more...
International Trade Promotion Marketing 2
...ganisation
Demonstrate An Understanding Of The Need To Develop Dealers And Maintain Their Loyalty
Determine The Appropriate Marketing Strategy For Particular Stages In The Life Cycle Of A Product Or Service.
Demonstrate The Role Of International Trade In Global Economy
Establish The Role Of International Trade In Economic Development, Sustainability And Growth
Take A Viable
more...
Project Management in Action Managing World Bank Projects
...d Issues
By the conclusion of the specified learning and development activities, delegates will be able to:
Distinguish between groups and mere aggregations
Suggest the difference in interpretation of groups and teams
Demonstrate your understanding of the social and psychological relevance of the stages of formation of a group
Distinguish between task forces, committees, command groups
more...
Community Management Skills


...Developing A Business Plan
The Business Plan: Its Importance and Process; Its Value In Attracting Funding, The Business as a Strategic Tool Key information to include; Assembling the Business Plan - collecting and analysing and recording relevant information
- Meeting Management
Preparing the Agenda; Establishing Meeting Schedules; The Role of The Convenor; Convening Meetings;
more...
Tourism and International Relations

...ns
- Illustrate, with period or dates, the progressive development of International Organizations
- Exhibit their comprehension of The United Nations, as an International Organisation, with specific relation to its:
- System Organization
- Protocol
- Bodies and their functions
- International Telecom Delegation
- Powers and power centralization
- The United Nations
more...
Tourism and International Relations Modules 2 and 4


...nally in planning and implementing strategies;
- Fully develop the qualities and transferable skills, including initiative, decision-making and independent learning ability, necessary for today's global tourism industry;
- Carry out tourism management functions to a high professional level;
- Position tourism management and human resource management as symbolically related;
- Apply
more...
Tourism and International Relations - Module 4


...nally in planning and implementing strategies;
- Fully develop the qualities and transferable skills, including initiative, decision-making and independent learning ability, necessary for today's global tourism industry;
- Carry out tourism management functions to a high professional level;
- Position tourism management and human resource management as symbolically related;
- Apply
more...
Managing Individuals and Groups in an Organisation


...
- Demonstrate that their inter-personal skills are well developed;
- Demonstrate their ability and willingness to contribute to the enhancement of a teama s a problem-solving capabilitya ;
- Exhibit an understanding a role relationshipsa in organisation;
CONTENTS:
- Groups: definition
- Distinguishing groups from aggregations
- Group solidarity
- Group cohesion;
more...
Managing Individual Performance


...ic reward that might contribute to improve performance
- Develop a strategy manage poor performance
CONTENT:
- Assessing the nature and causes of performance problems:
a) Managing poor performance
b) Managing absence
c) Dealing with harassment
- The effective management of retirement, redundancy, dismissal and voluntary turnover.
- Evaluating the mechanisms available
more...
Organisation and Management an Introduction


... influence their leadership style in such a way that they develop the flexibility to manage their organisations and subsystems effectively, in stable and turbulent times.
- Be aware of some key issues in designing effective organisations
- Be aware of the importance of organisational design and communication effectiveness.
- Be able to establish objectives, designing the mechanism for their
more...
UK Employement Law


...ts, to formulate a legally enshrined Employment Policy
- Develop Grievance and Disciplinary Procedure which incorporates the statutory minimum requirements
- Distinguish between instant dismissal and summary dismissal, indicating which levels and type of employee behaviour that might warrant a on the spot dismissala that are likely to be upheld by an Employment Tribunal
-
more...
The Management of Organisational Resources


...JECTIVES
By the conclusion of the specific learning & development activities, delegates will be able to:
- Exhibit appreciation for the finite nature of resources
- Illustrate the a Import>Conversion>Export Processa , in specific relation to the management of organizational resources
- Demonstrate an awareness of the relationship between strategic management & resource
more...
Team Dynamics Team Leadership


... into task performance, establishing realistic goals
- Develop effective communication strategies that might be applied to team settings, minimising technical language
- Clarify roles in team settings
- Provide a basis for team standard setting - establishing standards and evaluating progress
- Illustrate how they will determine the contribution of each team member to team goal
more...
Talent Management


... Determine head hunting agenciesa effectiveness
- Develop a head hunting strategy that is in line with organisational goals
- Will be able to identify sources of potential talents
- Identify exceptional talents
- Devise a strategy though which internal talents can be sourced
CONTENT:
- Defining head hunting
- Sources for head hunting
- Internally driven head hunting
-
more...
Strategic Management and Project Management


...cific learning activities delegates will be able to:
- Develop an awareness for their own strengths and weaknesses
- Develop a strategy for maintaining their strengths while developing their weak areas.
-Determine factors within their work environments that are stressors
- Manage their workload in such a way that they reduce the negative effects of their associated stressor.
-
more...
SAP and Joint Venture Accounting
...
Personal Impact
Participants will be able to further develop their personal management skills by being:
Better informed financially, to enable improved management decision-making.
Better able to contribute to the effective financial management of their organisation.
Able to evaluate alternative courses of action and identify the most effective choices with regard to the
more...
Personnel and Occupational Test Questionnaire Design and Results Analysis


...hibit Their Ability To Establish Pre-Scoring Procedure
- Develop And Manage Subjective Testing Batteries
- Determine Where Printed Or Written Tests Should Be Used
- Determine Whether Oral Examination, Printed Or Written Tests Should Be Applied In Particular Circumstances
- Use Available Statistics To Establish Any Correlation Between Testing And Job Performance
- Use Meta-Analysis To
more...
Managing Internal and External Cultural Diversity


...les:
1.) Communication in Organisation
OBJECTIVES:
- Develop a working definition of communication
- Determine the important role that an initiator plays in contributing to an effective communication process
- Determine when communication attempt has been successful
- Determine the factors that contribute to successful communication
- Make a definite judgement as to when it is
more...
International Trade Promotion and Marketing


...nisation
- Demonstrate An Understanding Of The Need To Develop Dealers And Maintain Their Loyalty
- Determine The Appropriate Marketing Strategy For Particular Stages In The Life Cycle Of A Product Or Service.
- Demonstrate The Role Of International Trade In Global Economy
- Establish The Role Of International Trade In Economic Development, Sustainability And Growth
- Take A
more...
Information Risk Security and Crisis Management


...ety of disciplines to which risk management is applied
- Develop an Information Security Policy and Identify their Organisation's Key Information Assets.
- Formulate effective risk statements
- Provide risk examples, distinguishing them from non-risk examples
- Distinguish between continuous risk management and non-continuous risk management
- Demonstrate an Understanding of risk in
more...
Creating Investment Project in the Industrial Sector


...stical and information networks
- Promoting Research and Development (R & D) Incentivisation
B) Inward Investment For Local, National and Regional Regeneration and Sustainability
- The Nissan UK-European Example
- The Taiwanese Offshoring Hosting
C) Using International Rating Agencies and Events To Stimulating Industrial Investment:
- a Fitch Ratingsa System
- Standard &
more...
Conveyancing and Property valuation


...tion
- Take a holistic approach to property marketing
- Develop a general strategy towards property marketing
- Devise tactics for marketing specific properties
- Demonstrate their understanding of how a local Property Registry operates
- Demonstrate their understanding of function of the National Land Information Service
- Obtain and evaluate documents from a Land Register Onlinea
more...
Comprehensive Project Management


...cific learning activities delegates will be able to:
- Develop an awareness for their own strengths and weaknesses
- Develop a strategy for maintaining their strengths while developing their weak areas.
- Determine factors within their work environments that are
stressors
- Manage their workload in such a way that they reduce the negative effects of their associated stressor.
more...
Advanced Financial Accounting
...dex analyses, ratio and break-even analysis techniques
Develop operating and resource budgets
Develop profit and cash flow budgets using traditional and activity based methods
Assess the risk and uncertainty associated with alternative outcomes
Use budgetary control to compare actual against planned performance and to identify corrective actions
Evaluate investments in capital
more...
Advanced Project Management


...nability
- Portray a heightened understanding of project development
- Highlight and internalize crucial project planning issues
- Deconstruct team management in a problem solving setting
- Apply the most appropriate project management methodology to both real and hypothetical settings
- Recommend a project control system that may be applied to a given scenario
- Devise a viable sourcing
more...
MSc Human Resource Training and Development Management


...urce management.
- Indicate the significant aspects in development of human resource management and personal management.
- Demonstrate an appreciation of important of welfare in the development of personal management and human resource management.
- Relate the part played by Cadburys Round tree in the development of personal management and human resource management.
- Manage the
more...
From Pitman Training Centre London
Executive PA Seminar

...me will equip you with all the soft skills you'll need to develop to enjoy a successful career as a PA, including organisation, assertiveness, time management and many others.
You'll gain a detailed understanding of the demands, motives and problems of the company executive. Expand and improve directly on your contribution to the management team and learn the art of pro-activity in the job.
more...
Better Business Letters Seminar
This seminar is available as an in-house training day for groups of 6 students or more, at your premises or ours.
It's aimed at staff tasked with drafting effective business communication. During our intensive, one-day seminar students will learn:
How to express themselves persuasively using plain English and the correct tone.
The essential rules of grammar, punctuation and spelling
more...
Meetings & Minute Taking Seminar

This is our most popular seminar so book as early as you can!
This programme will help you gain an understanding of the agenda, meeting and minute taking cycle, and to develop the role of the minute taker to work successfully with the Chairperson.
Available at our High Holborn training centre every month.
Visit www. holborntraining. co. uk for more details and dates.
more...
IBM Lotus Notes Domino 8.5 Building Collaborative Applications Workshop
...s intermediate course is for the experienced Lotus Domino developer who wants to take advantage of the new capabilities of Lotus Domino 8. 5.
You should have :
Application development experience on prior releases of Domino Designer
Good technical understanding of Internet concepts
A general understanding of object-oriented programming concepts, systems and languages,
more...
Lotus Courses - Developing IBM Lotus Domino 8 Applications - Intermediate Skills
...n and across Fundamentals of IBM Lotus Domino Application Development (D8510) course.
This is an instructor lecture with student-centered activities used to teach students to use IBM Lotus Domino Designer 8 to develop multi-database applications.
The programme explores advanced formula techniques and methods to develop interactions within applications.
more...
Lotus Course Building Web Applications with IBM Lotus Domino Designer 8
...urse extends and applies participants' Domino application development skills by teaching them how to use the Domino tools to design and develop dynamic Web applications.
Students learn how to efficiently use Domino fields and page layout design elements in Web pages.
They also learn how to use JavaScript in their Domino application.
Students do not need to know how to program in
more...
From Bronze Dragon International Training
Reiki II healing practitioner



...ng practitioners, as well as for those who simply wish to develop their healing abilities further.
The Reiki II attunement intensifies the energies introduced at Reiki I and youa ll notice this as soon as you start practicing. You will also learn three symbols for use in healing treatments and healing at a distance.
Course info: http://www. bronze-dragon. com/ reiki. shtml
Online
more...
Practical Shamanism - 8 week online course


...develop Shamanic states of awareness. Learn how to interact with energies safely and competently. Communicate with different intelligences and in different realms. Access spiritual guidance. And more...
Bronze Dragon offers the most advanced interactive shamanic, dreaming, energy and crystal healing courses available online:
Our trainers are leaders and innovators in their field and our
more...
From Alan Mars
Singing Lessons & Alexander Technique. London Brighton & Hove BN
...nd power. I can help you reduce performance nerves and to develop increasing confidence as an amateur of professional performer.
I have been teaching since 1982 and have taught a combination of Alexander Technique, NLP, voice-work and singing at some of London's top drama and music schools:
The Arts Educational Drama School, the Guildhall School of Music and Drama and the Royal College
more...
Singing Lessons & Vocal Confidence Voice Coaching. Brighton & Hove,East Sussex BN3 (NLP & Alexander Technique)

...nd power. I can help you reduce performance nerves and to develop increasing confidence as an amateur of professional performer.
I have been teaching since 1982 and have taught a combination of Alexander Technique, NLP, voice-work and singing at some of London's top drama and music schools- the Arts Educational Drama School, the Guildhall School of Music and Drama and the Royal College of
more...
From Mullan Training
Database Design & Development



...DEVELOPMENT
Mullan Training specialise in design & development of databases - we use the technology best suited to the Client (including Access, VB/ VBA, FoxPro, FileMaker, SQL Server, etc).
We sit down with the client and identify their needs, develop a prototype based on the initial specification, then refine the system as necessary.
Please contact us if you would like to discuss
more...
Adobe Premiere



...FITS
On completing the course delegates will be able to develop their skills from a solid foundation of basic knowledge. The training sessions will be project-based working from digitising audio-visual material, to editing, and outputting material for inclusion within multimedia. You will develop an understanding of both digital and analogue video editing, which can then be used to progress
more...
Adobe Go Live



...ive training course teaches attendees how to successfully develop, edit, and manage web sites using Adobe GoLive.
PREREQUISITES
Knowledge of the windows interface would be required. No experience of Adobe GoLive is necessary.
BENEFITS
Course is ideal for anyone who wishes to master the fundamentals of building, editing, and managing web sites using Adobe GoLive
COURSE CONTENT
more...
Adobe After Effects



...ry.
BENEFITS
Course is ideal for anyone who wishes to develop their skills to produce complex to basic video productions for commercial or home use.
COURSE CONTENT
Introduction to the Interface
Project window
Composition window
Timeline
Layer window
Palettes
Managing your workspace
Working with footage
Photoshop files
Illustrator files
Image sequences
Movies
more...
From silicon beach training
Assertiveness Confidence Building Training



This 2- day Assertiveness training course gives attendees practical guidance on develop their assertiveness skills and building confidence in a range of workplace situations. This Assertiveness course provides you with the tools and techniques you need to boost confidence and build self-esteem.
more...
Leadership Training


This Leadership training course will help managers and leaders develop their skills to influence and motivate staff to achieve exceptional performance. This Leadership Skills training course will also provide you with a tool-kit of ideas to increase your leadership skills back in the workplace.
more...
From H2 Training & Consultancy Ltd
Management and Supervision Skills


...ront-line managers with practical support and guidance to develop the necessary skills and knowledge to achieve results through the effective management and supervision of staff.
It will help delegates to break down their responsibilities into easily achievable stages of development, and to approach their role with confidence.
It is particularly recommended for anyone new to the role of
more...
Interviewing Skills


Interviewing techniques are often used on a daily basis. However, without sufficient knowledge or support, there are a number of common mistakes and pit-falls. The consequences of a poor interview can be costly, whether it is a bad recruitment decision, an ineffective performance review, or an inaccurate/incomplete investigation. Interview Skills training from H2 will equip participants with
more...
Assertive Communication for Women


...n order to achieve maximum potential, individuals need to develop an ability to communicate clearly and effectively. This requires a high level of self-awareness and sensitivity to the impact of their behaviour on others - as well as an ability to respond confidently and professionally in a range of situations, including those that are difficult or stressful.
This course will enable delegates
more...
Support Skills for PAs


...res and levels of stress for both managers and their PAs. Developing specific skills, such as in the management of a manager s diary can have a real impact on their productivity, and can help to ensure that individuals and teams remain stress-free and effective in their roles. This course is particularly suitable for secretaries, PAs and those in a support role, who wish to develop their role
more...
Counselling Skills


Although counselling is sometimes considered inappropriate or irrelevant in the workplace, many serious personnel problems might be avoided if counselling skills were used early on. H2 Counselling Skills training will enable participants to develop and use key skills appropriately and professionally in a wide range of situations, including: giving and receiving feedback; supporting colleagues
more...
Remote People Management


...ing improved management processes and managers needing to develop new competencies and strategies.
Managing people remotely requires the ability to generate and maintain a sense of team purpose and trust, even when regular meetings with are difficult or impossible to arrange.
This is a practical and intensive half-day seminar that will show managers how to succeed in the new virtual working
more...
Report Writing


...unication, and fewer misunderstandings.
This course will develop a range of essential written communication skills, including how to avoid making common grammatical and punctuation errors, and how to get the message across using concise, plain English.
It is particularly recommended for anyone required to write reports on behalf of their company, and who would like to improve the quality,
more...
From Resourceful Change
Licensed NLP Practitioner training 7- Day Intensive


...rself and others.
* How to change unwanted behaviours, develop inner resources and increase your personal effectiveness.
Designed for:
Anyone who wants to increase their personal effectiveness through better interpersonal skills and reliable tools for peak performance.
Objectives:
On completion of the course you will be able to:
* Build deep levels of rapport with others
more...
Licensed NLP Master Practitioner training 9- Day Intensive


...ntify and achieve business and personal goals and further develop your inner resources.
Designed for:
Professionals and private individuals who want to further develop their NLP skills, enabling greater self-mastery and gain additional tools for increasing their personal effectiveness and coaching others to higher performance levels.
Objectives:
This course covers:
Leadership
more...
From WWP Training Ltd
Microsoft FrontPage 2003 Level 1
Aims
This course will enable students to create and publish a Web site using Microsoft FrontPage.
Prerequisites
This course assumes that you are familiar with Microsoft Office applications, especially Microsoft Word. This includes the ability to create and edit documents that contain text, tables, and images. Now youa re ready to use a graphical application to create Web sites and Web
more...
Implementing Project Management
...develop your project management skills in a simulated project environment?
This workshop will provide a unique opportunity for those who are fairly new to project management to make the transition from theory to practice. As a team, the attendees will prepare for and conduct a a projecta in a number of stages. After each stage, a structured review will provide the opportunity to
more...
APMP - Association for Project Management Practitioner Qualification
... Body of Knowledge (BoK). The first 4 days interactively develop the relevant topics from the syllabus and conclude with typical exam questions. You will be encouraged to improve your understanding during the evenings. The first part of day 5 is given to revising any areas where you may require further clarity. This is followed by the exam which is a 3 hour paper requiring answers to 10
more...
Conducting Performance Reviews
...Developing skills for successful performance reviews
The performance review is an important tool in the performance management cycle. They are a vital mechanism for line managers to assess, develop and motivate staff.
This programme is for you if
you are a line manager who wants to realise the benefits of reviews and maximise their contribution in the performance management cycle. It
more...
Advanced Presenting
...t track session will provide you with a useful toolkit to develop your skills and provide some new challenges when speaking in public. Research shows that the biggest impact and influencer when we communicate is the visual aspect and what we look like when presenting, yet how much time do we spend preparing for it?
This workshop will provide you with an opportunity to focus on delivery, use
more...
Giving and Receiving Effective Feedback
Giving effective feedback is an essential tool for managers in maintaining standards and helping staff reach their full potential. Staff who understand what is expected of them are more motivated and perform more effectively.
This programme is for you if you want to develop your own skills in order to improve organisational effectiveness, implement a continuous development of individuals and
more...
Developing and Implementing an Employee Engagement Strategy
An Engaged Workforce is a Happy Workforce
Engaged employees perform better than others. They experience increased job satisfaction and more positive attitudes and emotions towards their work, benefiting both individual and employer. This practical two day course provides the tools and techniques to develop, communicate and measure an employee engagement strategy in your organisation.
This
more...
Developing your Project Management Skills
...one to one feedback from the trainer, complete a Personal Development Record to use back in the workplace. Delegates will receive an ILM endorsed certificate recognising their success on passing the assessment.
On attendance to the programme delegates will be registered with the ILM and be invited to claim their free ILM membership. Membership provides continued learning about management,
more...
Mentoring in the Workplace
... adviser, guide, or tutor, especially for methodical self-development. Usually, a mentor is someone outside your organisation, unit or team and chosen by you. There is a general acceptance that most people achieve better levels of professional success if they have the guidance and help of a mentor; someone with whom they can discuss their career plans, evaluate options and achievements, and
more...
Interviewing and Selection
Selecting the perfect candidate
Making the wrong choice of employee after a lengthy and expensive recruitment process is a disaster and difficult to undo. Interviewing and selection a requires a set of specific skills that enable you to make the right choices.
This programme is for you if
you want to learn how to prepare for, structure, and conduct successful interviews. It combines the
more...
Driving High Performance
"A process that contributes to the effective management of individuals and teams in order to achieve high levels of organisational performance."
Armstrong and Baron
Performance management should be strategic, in that it involves broader and longer-term organisational goals, whilst linking various aspects of the business, people management, individuals and teams. This involves identifying
more...
Leadership
a A good leader inspires people to have confidence in the leader; a great leader inspires people to have confidence in themselvesa
If you were asked to name five leaders on the world stage, could you? How about five managers? Whilst a leader has a different a or additional a set of skills at their disposal, there is no formula for great leadership. By attending this programme, you will
more...
Performance Management
...Baron
Endorsed by the ILM, this programme is designed to develop your performance management skills in order to improve organisational effectiveness and implement a practice of continuous improvement. It uses a variety of models and behaviourist studies to equip you with the knowledge to structure and plan your performance management approach and gives line managers the skills to enable their
more...
Financial Modelling with Microsoft Excel
...sic financial knowledge with the power of spreadsheets to develop this closer understanding.
This programme is for you if
you are involved in business or financial planning, budgeting or forecasting and would like your computer to take the strain. Even if you have never used a spreadsheet before, it will show you how to build professional models for a variety of tasks. The programme
more...
Customer Focus on the Telephone
...on the telephone is therefore essential for retaining and developing business.
This programme is for you if
your role involves telephone communication with customers, whether they are internal (colleagues and staff) or external (clients and the general public). You will learn to develop your telephone skills so that the image you portray reflects the professionalism of your organisation.
more...
From XChange Training UK
Adobe Photoshop CS4 Masterclass
...ble in Photoshop CS4 and within the course of 4 days will develop your image manipulation skills right up to an advanced level. You will learn about the real-life capabilities of Adobe Photoshop CS4 and will understand the features for painting, retouching and enhancing images with selections and layers to produce professional quality images for print, web and mobile devices. More advanced
more...
Adobe InDesign CS4 Four Day Masterclass
The scheduled InDesign Masterclass training course allows you to learn InDesign CS4 from introduction to advanced level in just 4 days! Learn about the tools and features available in Adobe Indesign CS4 which take desktop publishing and design to a new level combining extraordinary production power and creative freedom with tight integration with Adobe Photoshop, Illustrator and Acrobat software.
more...
Adobe Photoshop CS4 Advanced
...develop Photoshop users skills to explore more advanced features and improve workflows. In this course, delegates will work with advanced image handling tools and features available in Adobe Photoshop.
Upon successful completion of this course delegates will be able to:
-Produce advanced face retouching & manipulation techniques
-Use colour in Photoshop effectively
-Maximise the potential
more...
Maxon Cinema 4D - One Day Intermediate
Maxon Cinema 4D is a flexible and powerful modeling, animation, and rendering tool, used to create a wide variety of images, including special effects, broadcast titles, character animations, and more. This impressively fast 3D modelling, animation, and ray-tracing application provides you with the opportunity to work within an object-oriented and multi-threaded architecture - yet despite its
more...
From Control Security Limited
BTEC Level 2 Certificate in Lean Organisation Management Techniques
Level 2 BTEC Certificate in Lean Organisation Management Techniques
Lean is a term used to express a range of business improvement techniques. It
originated from the need to constantly improve quality while reducing the costs of
the production performance in the manufacturing industry. The concepts of this
approach are now used as the basis for improvement in the workplace in nonmanufacturing
more...
From POTIFOB Ltd
P3O Foundation






Our P3O Foundation course covers the basics of the Office of Government Commerce (OGC) Portfolio, Programme and Project Offices (P3O) model. The purpose of this model is to provide universally applicable guidance, including principles, process, and techniques, which will enable individuals and organisations to successfully establish, develop and maintain appropriate support structures.
more...
From Safety Training Courses
Manual Handling Train the Trainer






...ip any nominated person within an organisation to design, develop and deliver engaging and effective Manual Handling training. Existing manual handling trainers would also benefit from a range of teaching methods and activities.
The course will cover:
* Health and Safety Legislation
* Risk Assessment and Management
* Case Studies
* Safe Manual Handling Principles
* Ergonomics
*
more...
Manual Handling Train the Trainer Manchester
...ip any nominated person within an organisation to design, develop and deliver engaging and effective Manual Handling training. Existing manual handling trainers would also benefit from a range of teaching methods and activities.
The course will cover:
* Health and Safety Legislation
* Risk Assessment and Management
* Case Studies
* Safe Manual Handling Principles
* Ergonomics
*
more...
Moving and Handling People Train the Trainer Glasgow
...ip any nominated person within an organisation to design, develop and deliver engaging and effective Manual Handling training. Existing manual handling trainers would also benefit from a range of teaching methods and activities.
The course will cover:
* Health and Safety Legislation
* Risk Assessment and Management
* Case Studies
* Safe Manual Handling Principles
* Ergonomics
*
more...
Manual Handling Train the Trainer Glasgow
...ip any nominated person within an organisation to design, develop and deliver engaging and effective Manual Handling training. Existing manual handling trainers would also benefit from a range of teaching methods and activities.
The course will cover:
* Health and Safety Legislation
* Risk Assessment and Management
* Case Studies
* Safe Manual Handling Principles
* Ergonomics
*
more...
Moving and Handling People Train the Trainer
...ip any nominated person within an organisation to design, develop and deliver engaging and effective Manual Handling training. Existing manual handling trainers would also benefit from a range of teaching methods and activities.
The course will cover:
* Health and Safety Legislation
* Risk Assessment and Management
* Case Studies
* Safe Manual Handling Principles
* Ergonomics
*
more...
From Medical Services Training
Intermediate Medical Terminology
...al terminology in certain medical specialties in order to develop their own competence and confidence and maximise the effectiveness of patient care.
The objectives of the course are to enable delegates to be able to:
a identify root word terminology relating to:
-ear, nose and throat (ENT) & respiratory system;
-obstetrics and gynaecology;
-orthopaedics;
-cardiology;
more...
From Skillstudio Limited
Effective Presentation & Public Speaking Skills Workshop (2-day Intermediate Training Course in Glasgow)

Effective Presentation Skills is an intensive two-day training course which will help you to deliver presentations more effectively and successfully.
The course is ideal if you already have experience of presenting or public speaking and now want to work on your delivery skills. You will be asked to prepare two short presentations (lasting roughly 5 minutes each) before the course, both of
more...
Effective Presentation & Public Speaking Skills Workshop (2-day Intermediate Training Course in Manchester)

Each workshop comes with a FREE Follow Up Service by telephone and email.
Effective Presentation Skills is an intensive two-day training course which will help you to deliver presentations more effectively and successfully.
The course is ideal if you already have experience of presenting or public speaking and now want to work on your delivery skills. You will be asked to prepare two short
more...
Effective Presentation & Public Speaking Skills Workshop (2-day Intermediate Training Course in London)

Effective Presentation Skills is an intensive two-day training course which will help you to deliver presentations more effectively and successfully.
The course is ideal for people who already have experience of presenting or public speaking and now want to work on their delivery skills. You will be asked to prepare two short presentations (of roughly 5 minutes duration) before the course,
more...
Effective Presentation & Public Speaking Skills Workshop (2-day Intermediate Training Course in Birmingham)

Effective Presentation Skills is an intensive two-day training course which will help you to deliver presentations more effectively and successfully.
The course is ideal if you already have experience of presenting or public speaking and now want to work on your delivery skills. You will be asked to prepare two short presentations (lasting roughly 5 minutes each) before the course, both of
more...
Effective Presentation & Public Speaking Skills Workshop (2-day Intermediate Training Course in Edinburgh)

Effective Presentation Skills is an intensive two-day training course which will help you to deliver presentations more effectively and successfully.
The course is ideal if you already have experience of presenting or public speaking and now want to work on your delivery skills. You will be asked to prepare two short presentations (lasting roughly 5 minutes each) before the course, both of
more...
Effective Presentation & Public Speaking Skills Workshop (2-day Intermediate Training Course in Leeds)

Effective Presentation Skills is an intensive two-day training course which will help you to deliver presentations more effectively and successfully.
The course is ideal if you already have experience of presenting or public speaking and now want to work on your delivery skills. You will be asked to prepare two short presentations (lasting roughly 5 minutes each) before the course, both of
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Advanced Presentation & Public Speaking Skills Workshop (2-day Interactive Training Course in London)

Powerful Presentation Skills is an intensive and highly interactive two-day training course to help ensure you get the most from every presentation opportunity.
The course is ideal if you are an experienced presenter or public speaker and now want to achieve more with your presentations.
You will gain a wide range of practical experience through many exercises (voice, physical presence,
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Vocal Impact & Voice Coaching Workshop (1-day Interactive Training Course in Manchester)

...our one-day public workshop has been designed to help you develop the key vocal skills you need to enhance your personal impact. This workshop will help you speak with greater confidence and conviction and communicate more effectively in both a business and social environment.
During the workshop you'll receive a course manual that's full of practical tips and further information to help you
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Vocal Impact & Voice Coaching Workshop (1-day Interactive Training Course in Central London)

...our one-day public workshop has been designed to help you develop the key vocal skills you need to enhance your personal impact. This workshop will help you speak with greater confidence and conviction and communicate more effectively in both a business and social environment.
During the workshop you'll receive a course manual that's full of practical tips and further information to help you
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Beginners Presentation & Public Speaking Skills Workshop (1-day Interactive Training Course in Edinburgh)

Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time.
But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop.
The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in
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Beginners Presentation & Public Speaking Skills Workshop (1-day Interactive Training Course in Glasgow)

Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time.
But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop.
The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in
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Beginners Presentation & Public Speaking Skills Workshop (1-day Interactive Training Course in Manchester)

Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time.
But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop.
The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in
more...
Beginners Presentation & Public Speaking Skills Workshop (1-day Interactive Training Course in Leeds)

Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time.
But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop.
The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in
more...
Beginners Presentation & Public Speaking Skills Workshop (1-day Interactive Training Course in Birmingham)

Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time.
But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop.
The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in
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Beginners Presentation & Public Speaking Skills Workshop (1-day Interactive Training Course in London)

Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time.
But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop.
The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in
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Body Language Awareness Training Course (1-day Interactive Workshop in London)

Although sometimes over hyped body language awareness is very important in many aspects of our everyday business and social life.
If you're leading a meeting, delivering a proposal or trying to convince people that what you are saying is a good idea, your body language is also "communicating" as you speak. And if your body language is in sync with your message then you stand a far greater
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Effective Communication Skills Training Course (1-day Interactive Workshop in London)

Effective Communication Skills is a one-day training course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others.
This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises, interactive discussions and role
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Effective Communication Skills Training Course (1-day Interactive Workshop in Manchester)

The Effective Communication Skills workshop from Skillstudio is a one-day training course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others.
This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises,
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Effective Communication Skills Training Course (1-day Interactive Workshop in Glasgow)

Effective Communication Skills is a one-day training course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others.
This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises, interactive discussions and role
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Voice Training & Vocal Skills - Edinburgh
...our one-day public workshop has been designed to help you develop the key vocal skills you need to enhance your personal impact. This workshop will help you speak with greater confidence and conviction and communicate more effectively in both a business and social environment.
During the workshop you'll receive a course manual that's full of practical tips and further information to help you
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From Pitman Training Centre Notting Hill
Lotus Course Developing IBM Lotus Domino 8 Applications - Intermediate Skills
This 3-day course builds on the skills of Lotus Education and across Fundamentals of IBM Lotus Domino Application Development (D8510) course.
This is an instructor lecture with student-centered activities used to teach students to use IBM Lotus Domino Designer 8 to develop multi-database applications.
The programme explores advanced formula techniques and methods to develop interactions
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Lotus Course Building Web Applications with IBM Lotus Domino Designer 8
...urse extends and applies participants' Domino application development skills by teaching them how to use the Domino tools to design and develop dynamic Web applications.
Students learn how to efficiently use Domino fields and page layout design elements in Web pages.
They also learn how to use JavaScript in their Domino application.
Students do not need to know how to program in
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From Opposite Leg Creative Company Ltd
CPD for Teachers
Teaching is a physically exhausting profession, with constant demands placed upon your reserves of energy. It is vital to have techniques to hand for maintaining and looking after yourself during a busy school term, without sacrificing those qualities that make you an exciting, inspiring classroom presence.
We lead your staff through a whole or half day session in techniques used by
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Voice and Body Training
...workshop in the techniques used by professional actors to develop an open, alive and responsive style of communication and an easy, relaxed presence in any setting.
The course helps participants to function in a manner which minimises stress and maximises efficacy. Participants will tune into their own feedback mechanisms and develop a more intuitive relationship to their voices and
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Communication Skills Training
... rapport through body language
*
Learn how to develop conversation and create conversation in the moment
*
Learn how to effectively use their voice and body
*
Connect with their ability to empathise
*
Understand how to have presence
*
Learn techniques for remaining calm and in control in difficult situations
*
Understand
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Presentation Skills
...ng of themselves as performers/ presenters
Have begun to develop a receptive and playful approach to presenting
Feel confident in their ability to present calmly and with impact
Have enhanced communication skills
See presenting as an opportunity to be grasped, as opposed to something to be feared
Staff will have a toolkit of presentation skills to draw upon in any presenting situation
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From Spectrum Training Services
Critical Competencies for Credible Coaches
...development technique; research shows that line managers are increasingly being expected to deliver coaching in the workplace. Coaching can provide individuals with the specific support they need to enhance and accelerate their personal development; it can be effective in supporting people through change, coaching can improve the performance of individuals and teams, through coaching we can
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Consultancy Skills for Training and Development Professionals




...development consultant, HR business partner or a training manager and you wish to develop your consultative selling skills to provide of client-centred tailored training solutions. If you want to understand the meaning and application of 'HR Mastery' in a personal and organisational context then this is the solution for you.
Outcomes
You will be able to:
Choose and apply a consultancy
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Change Leadership
...nd positive direction
Learning Objectives
You will develop the techniques to make change irresistible including
Linear and incremental approaches to planning change
Consultancy techniques for increasing everyonea s ownership of and commitment to change.
The skills of engagement and empowerment exploring a range of change management styles and skills
Focus on strategic
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From Knowledge Train
Business Analysis Essentials
Benefits
# Gain the ISEB Essentials Certificate in Business Analysis (subject to passing the exam)
# Develop the knowledge and skills essential for effective business analysis
# This course is a core module for the ISEB Diploma in Business Analysis and a specialist module for the ISEB Diploma in Systems Development
# Maps onto SFIA Level 5*
# Enhance your CV and boost your career prospects
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From Spectrum Training Services
Mastering People Management
...sional managera s recognise the need to continue to develop their people management skills and learn new ways to maximise employee potential, these managers reflect upon the challenges that face the organisation and what those changes mean for their role in managing people.
They realise that a flexible approach to people management is the key to success.
Who Should Attend?
This
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Enhancing Management Effectiveness
Maintaining effective people and process management in todaya s workplace requires consistency. Sometimes the challenges presented by operational issues force managers into being reactive and yet proactive and balanced management of people and resources are essential all managers.
This programme provides an opportunity to develop new strategies for balanced management of people and
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From The Environmental Academy
Advanced Environmental Impact Assessment EIA


...develop the learnera s understanding of the principals of environmental impact assessment. On completion of the course the student should be able to:
Understand and be familiar with EIA procedures;
Select and use appropriate techniques in impact identification, prediction, evaluation, mitigation and monitoring;
Critically assess the quality of Environmental Statements / EIA reports;
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Site Waste Management Planning and Implementation Level 3 NCFE





...ing consultants from the Academy to run a pilot study and develop training material to assist the construction industry in complying with the requirements of Site Waste Management Plans (SWMP).
This course aims to provide the learner with the knowledge and skills necessary to write and implement a SWMP to meet the requirements of legislation.
It is delivered via a half day advanced SWMP
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Site Waste Management Plan Awareness Level 2 NCFE


...ing consultants from the Academy to run a pilot study and develop training material to assist the construction industry in complying with the requirements of Site Waste Management Plans (SWMP).
This one day course is designed to ensure that all the key players (clients, designers, architects, principal contractors, subcontractors and suppliers etc) understand the requirements of the Site
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From Spectrum Training Services
Graduate Development - Developing Business Awareness

...
Recognise your professional role as part of the team and develop strategies for enhancing your service provision
Create meaningful relationships with your colleagues at all levels and from a variety of cultural backgrounds
Develop strategies for planning and organising work
Deliver Quality Communications. Recognise the importance of timing when communicating messages and time those messages
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Business and Strategy Development

...c thinking and business planning, in order to help you to develop the skills to create plans which align with your corporate goals.
Introduction
Business managers are often so preoccupied with immediate issues that they lose sight of their ultimate objectives. That's why a business review or preparation of a strategic plan is a virtual necessity. This may not be a recipe for success, but
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The Exceptional Trainer
...
Course Aim:
The aim of this exciting workshop is:
To develop your ability to adapt your style and material to suit the situation and work with a range of different situations and people
Successfully meet people's needs and structure expectations through effective identification of need and appropriate design to meet a range of learning styles and competency development needs
Design
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Coordinating Corporate Development
...for those who work as training coordinators, trainers, or developers of training programmes.
In this role they support and interact with line managers, organise, and possibly conduct, training activities, select external courses and trainers, link the training activities to the staff development process and plan the future training activity as a basis for a competency driven development
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Fabulous Facilitation
... learn from each other and use their collective wisdom to develop solutions to which they are committed.
Course Aim:
This event provides training for group facilitators who frequently facilitate meetings and training events and want to gain maximum participation and contribution from the individuals involved. This practical workshop will provide you with a complete toolkit of techniques to
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Working in a World of Difference
...manage, interact with and embrace cultural differences to develop your international business relationships.
Duration & Options:
Cultural Training & Development Programme - Duration: 3 Day Workshop
Optional - Pre-Course Assessment - 2. 5 hours per delegate
Aim:
Most international managers and professionals are hired for their technical expertise and experience, rather than their
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Effective Communication Skills

...develop powerful communication techniques and strategies, this workshop will enable you to explore, practice, and perfect the skills of becoming an outstanding communicator. From interpersonal communications, to influencing larger groups during negotiations, and meetings, you will be exposed to dozens of ways to dramatically improve your communication effectiveness!
Course Aims:
The quality
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From Web Worx Training
Social Media Marketing Training Course

...rketing as it offers an effective way by which people can develop an extensive list of contacts. The average Linkedin profile is 41 yrs old with 15 yrs experience - the majority being key decision makers. Ita s not what you know, ita s who you know! - All 500 of the Fortune 500 are represented in Linkedin, making it a must if you are trying to sell to larger companies. Our workshop
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Linkedin Training Course For Businesses

ONE-TO-ONE Training Workshop, relevant to you and your business. Linkedin is a professional networking website which allows you to interact and connect with professionals all seeking to share ideas and do business together. With over 58 million users worldwide and nearly 3. 5 million users are in the UK, it is the place to be online if you are in business. In fact, a new member joins Linkedin
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Ecommerce 2 Day Training Course

...you to manage and maintain.
Whether you are looking to develop a full online eBusiness or simply wishing to market your products and services on the internet this one day workshop covers all aspects of trading online, from technical issues to training needs to e-commerce marketing. The workshop will provide all the detail you need to understand, plan, implement and market an e-commerce
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Ecommerce 1 Day Training Course

...you to manage and maintain.
Whether you are looking to develop a full online eBusiness or simply wishing to market your products and services on the internet this one day workshop covers all aspects of trading online, from technical issues to training needs to e-commerce marketing. The workshop will provide all the detail you need to understand, plan, implement and market an e-commerce
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From Spectrum Training Services
Appraising Performance
...mance practices of its employees and promote their future development.
There are 3 reasons for ineffective performance management systems
Inadequate process 5%
Employee perception of their role in the process 35%
Managers ability to manage the process 60%
This workshop will promote best practice and develop skills to enable efficient contribution of managers and employees in an
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Competency Based Performance Management
...contribution levels
Identify role balance
Link personal development plans to measured business objectives
Start to develop a performance culture
Method and Approach
Pre-workshop
Participants will be provided with a self assessment and 360 feedback diagnostic which will enable them (if they wish) to seek feedback from their manager and subordinates about their performance management
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Managing Your Career
...develop the skills, techniques and disciplines to translate your career goals into reality!
Less than one percent of adults have clearly stated goals and yet those who do have vision and can therefore make choices towards achieving those goals.
So the main skill that separates the most satisfied and successful people from the rest of the population is that they paused to think seriously about
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Emotional Intelligence
A managers emotional style and emotional self-management is critical to a company's culture. Emotional intelligence is about managing feelings so they are expressed appropriately and therefore enabling people to work together and towards common goals in a constructive and transparent environment. When the executive values feelings, so will the employees. Research confirms that emotions are
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Discover the leader in you
...tion, Information, Competency, and Empowerment.
Develop powerful communication skills from their own authentic identities to help build consensus and cooperation;
Develop linear and incremental approaches to planning change and demonstrate the ability to make change attractive
Demonstrate techniques for increasing everyone s ownership of and commitment to change.
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Not Today Thank You! Essential Sales Skills
...as of customer importance
Overcome and Use objections to develop the sales opportunity
Critical Closes and the Yes set winning techniques guaranteed to get that yes and close the sale
Agenda - Day One
Who will I sell to?
Identifying criteria for who you will and will not sell to, developing a list of sales qualifying criteria for prospects to avoid wasting valuable time
Tip
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Real Optimism


... Identify their strengths achievements needs and demands
Develop reframing techniques to manage demands and create positive pathways
Identify faulty thinking and subconscious sabotage
Set motivational goals
Understand the importance of beliefs and their impact on results
Deal with N t Words (cant wont shouldn t couldn t mustn t
Course Programme:
Physiology and state changing your
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From Cosensa Learning & Development Ltd
Advanced Selling Skills
...able delegates to forget the 'hard sell' approach, and to develop the skills required to achieve repeated success by improving their selling techniques. This course focuses particularly on the emotive reasons why people buy and how you can build the business of your existing client base and the tools you can introduce to help you win new business more quickly and with greater conviction.
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Positive influencing skills
...e influencing skills is designed specifically to help you develop the confidence and practical influencing skills that can ensure you make a positive impact even in difficult situations. The programme also forms the ideal starting point for your development journey; helping you understand where you are now, so you can be sure you're heading in the right direction. You'll come away with a strong
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Negotiation Skills for senior leaders and managers
...ght the importance of body language
Conflict strategies -Develop the skills necessary to handle a variety of everyday confrontational situations
Identify the areas of potential causes of stress where you can "take control" and plan a positive course of action
Exercises and role play of current situations
Turn positive action into positive habits & turn setbacks to your advantage
Take
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Assertiveness at Work
...to enable delegates to use a more confident approach when developing productive working relationships. "Assertiveness at Work" defines assertive behaviour, and shows how assertiveness can assist in dealing with others and different situations. It encourages delegates to take responsibility for their own development, and enables them to communicate with more confidence and develop positive,
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Coaching for Leaders Managers
...t is inevitable but can be positive
Conflict strategies -Develop the skills necessary to handle a variety of everyday confrontational situations
Exercises and role play of current situations
Identify the areas of individual, potential causes of stress where you can "take control" and plan a positive course of action
Turn positive action into positive habits & turn setbacks to your advantage
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Coaching Skills for Supervisors and Managers
...iberate and specific activities designed for employees to develop their skills by learning on the job. The Manager who can develop their coaching skills can lead highly productive teams with motivated individuals, resulting in significantly increasing cost effectiveness and organisational performance.
Contents:
Coaching Skills for Supervisors and Managers demonstrates how to plan and
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Customer Care - Developing a Care Culture
Course Objectives:
Customer service is the cornerstone of a solid, thriving business. In commercial business terms, it costs up to thirty times more to get a new customer than it does to service and maintain the satisfaction and loyalty of existing ones. The aim of this training course is to enable delegates to create, maintain and build upon a positive and informed culture of customer care
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Developing Confident Negotiation Skills
...ificantly more persuasive and influential by helping them develop more confident and professional styles of communication. All delegates on this programme will engage in exercises that facilitate the transfer of the practical skills studied for use into the workplace.
Contents:
By the end of this course each delegate will be able to:
Explain the difference between selling and
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Managing Conflict in the Workplace
Course Objectives:
Conflict in the workplace can have a significant effect upon productivity, motivation and the retention of personnel. This highly participative programme analyses the types of conflict that occur and sets guidelines for managing those situations. By the end of this course, delegates will be able to use techniques that enable them to deal confidently with conflict,
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Motivational techniques
Course Objectives:
This course provides delegates with practical strategies to motivate their team for optimum performance. It demonstrates how to identify common de-motivators and prevent those from attacking morale. You will learn about behavioural analysis, improving your skills in understanding the unique needs of individual and also the effective communication techniques that can be used to
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Managing Excellent Customer Service
Course Objectives:
The most successful organisations recognise that merely satisfying customers is never enough. True customer loyalty can only be derived through exceptional customer service that really impacts on the customer experience. This course prepares delegates to face the management challenges of successfully implementing an empowered customer service function and communicating it
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Managing difficult situations on the telephone
...n how they can use these situations to their advantage to develop their relationship with a customer and control situations in order to achieve a positive outcome whilst on the phone.
Contents:
By the end of the session delegates will be able to:
Understand the causes of difficult behaviour
Learn how not to take things personally
Understand different personalities types
How to avoid
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Managing Effective Meetings
...nd decision making in meetings, as well as practicing and developing techniques for fostering creative thinking and dealing with conflict, difficult people and issues during the meeting. Ultimately, this course shows delegates how to effectively prepare for, control, chair and manage meetings and associated follow up activities.
Contents:
By the end of this course, each delegate will be
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Presentation Skills
...ools for the occasion; channel nervous energy positively; develop excellent oratory techniques and effectively use body language for emphasis and also know how to inspire the audience and instil confidence.
Contents:
a Planning and preparing your presentation
- being prepared: making a presentation plan, use of visuals, use of other resources
- building confidence and managing any
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The Proficient Supervisor and Manager
...what is required and how it can be learnt. Delegates will develop the confidence to put their newfound skills and management techniques into practice and begin the process of effective, professional supervisory control.
Contents:
State the principles and main roles of management
Recognise the effectiveness of different motivational tactics
Design an effective staff incentive programme
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Time Management
...s or projects of lesser importance. You will learn how to develop an effective program for setting goals, monitoring progress, and eliminating interruptions. Managing diaries, desks, telephone calls, email and travel are all covered and we will also help you develop the crucial %u2018people-handling%u2019 skills required to prevent others stealing your time.
Contents:
By the end of this
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IOSH - Directing Safely
...his programme is to ensure that top level decision-makers develop an appreciation of the moral, financial and legal issues relating to workplace health and safety throughout the management process.
Module 1: Aims and Objectives Overview and introduction to the programme
Module 2: Health & Safety management good business sense Examining the reasons for the promotion of health and safety and
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Managing the Salesforce
Course Objectives:
Sound motivation and communication skills are essential to good sales management practice. Both these skills are interwoven throughout this highly interactive two day course which is an invaluable programme for Sales Managers relatively new to the managerial role.
This course is intended for Sales Managers who have gained some experience within their role, but have received
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Dealing with bullying and harassment in the workplace
Course Objectives:
The purpose of this course is to increase the awareness and knowledge of managers and team leaders on the topic of workplace bullying and harassment. The course is intended to ensure that the programme will help those accountable for managing and supervising others gain the confidence to challenge unacceptable employee behaviour. Delegates will learn how to establish and
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Performance Review Appraisal Skills
...e work their staff can achieve, identify the training and development they require and motivate them to reach the agreed targets.
This course demonstrates some of the most effective methods of achieving greater levels of performance and more demanding targets from your staff.
Contents:
By the end of this course each delegate will be able to:
Conduct structured and participative
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From Wise Ltd.
SQL Server 2005 Analysis Services SSAS
...presentation details how to use the Business Intelligence Development Studio (BIDS) to develop and deploy Analysis Services projects and to use the SQL Server Management Studio to manage the databases derived from these projects.
Objectives: Upon completion of this presentation, the delegate should be competent to:
- Build and deploy Analysis Services projects
- Develop multidimensional
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Advanced SQL Server 2005 Integration Services SSIS for Developers
As SSIS is mainly an Extract, Transform and Load (ETL) tool and since ETL has been accepted as being between 70-80% of the data warehouse maintenance challenge, this course is accordingly dedicated. After discussing advanced features of the SSIS control and data flow engines, delegates will be taught how to design, develop and implement an SSIS-based ETL system, accounting for some of the more
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From NobleProg - IT training courses
Struts 2 Framework





This course deals with developing MVC (Model-View-Controller) web application using the features of Struts2 framework. The participants will learn how to work with the actions and the data, how to develop interceptors and the OGNL for type conversion. The course will treat also concepts like validation, internationalization and how to persist data.
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From Illumine Training
Essential Management Skills
...Develop the essential skills needed to become a successful manager - ideal for those preparing for, or new to, management.
Two day programme where the content can be tailored to specific requirements
If you are new to, moving into, or recently promoted to a management role you'll know that there are a range of skills and behaviours required for you to be an effective manager. Whether you
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From NobleProg - IT training courses
Java Fundamentals for Android





Applications for the Android platform are developed primarily in Java. This course was developed for software programmers with a strong OOP background (whether in PHP, Scala, C++, C# or Objective C) that plan to learn how to develop Java applications for the android platform. This course covers the Java programming language grammar and focuses on those specific Java capabilities the android
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From London Financial Studies
Equity Exotic Options calibration and pricing



This course introduces and applies advanced models for the pricing of equity derivatives. Practical workshops develop a solid understanding of the current frameworks for pricing these instruments and give participants the mathematical and practical background necessary to apply the various pricing methodologies to the market.
All delegates will receive a copy of Wim's book, "Levy Processes in
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From NobleProg - IT training courses
Android App Widgets Development





The android app widgets are small application views we can embed into other activities, such as the home screen. This short course teaches how to develop android app widgets the user will be able to add into its android phone home screen.
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From London Financial Studies
Managing Model Risk for Quants, Traders and Validators



Course Outline
The course explains the most recent techniques for detecting critical risks and validating models in accordance with accounting and regulatory standards. The programme expands the standard principles of model validation with practical applications from different asset classes and a range of models.
Examples of risks hidden in the most common models used by the market are
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Hedge Funds Risk Management Trade Performance Analysis





...eview the key fundamentals of the hedge fund industry and develop a deep understanding of the quantitative principles of hedge fund modelling and analysis through applied problem solving and implementation using key techniques and methods.
Computer-based workshops (Excel and VBA) are very hands-on building on the basics through to some advanced hedge fund modelling and risk management
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From Illumine Training
Mind Mapping Speed Reading and Memory Workshop - 2 Days
This 2 day course is the most comprehensive course available that provides strategies and skills to master information through Mind Mapping, Speed Reading and Memory techniques.
You can develop the skills to manage large amounts of information and avoid overload, by combining Mind Mapping, Memory and Speed Reading techniques.
For more information go to: www. illumine. co. uk/ aims
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Professional Presentations
...o-one and many more).
The purpose of this course is to develop your skills as a confident and powerful presenter, able to develop and sustain audience rapport and use the skills required to communicate in a memorable influential manner. Your audience will be judging you on how competently you deliver your message, not just on the message itself. The course will build your confidence, show
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Writing Dynamics - Written Communication Skills
This course will radically transform your business writing skills and plan, draft and edit technical and non-technical documents (including reports, emails, letters, manuals and guides, proposals and many more) more efficiently. You will write with authority and impact - and do it faster!
For more information please go to www. illumine. co. uk/ wdyn
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The Power of Positive Thinking
Positive thinking is infectious and leads to a 'can do' attitude within an individual, a team and an organisation. The session allows the group to consider the business consequences of negative thinking and learn the methodology to develop positive practices that can be achieved in the flick of a mental switch.
For more information please go to: www. illumine. co. uk/ post
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Rapid Team Building
The Rapid Team Building programme is an effective route for an organisation to offer learning and team building to enhance productivity, creativity, reduce-conflict and develop team working skills. They are structured to bring out an individuala s potential as well as that of the team as a whole.
A focused half day team building programme for groups and teams in your organisation.
For
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Building Better Relationships for Sales Negotiation
...shop to build sustainable business relationships and help develop individuals, teams and groups that:
-Sell products and want to understand customers' personal needs, build rapport and sell immediately.
-Sell services and want to develop a lasting relationship with your clients.
-Sell ideas and influence people within their organisation and who would like to understand better the people
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From London Financial Studies
Quantitative Techniques for Credit Derivatives


...develop a solid understanding of the current framework for modelling and pricing credit derivatives. Participants will gain the mathematical and practical background necessary to apply the various models in the market and will learn about recent advances in the field.
Who The Course is For
* Quantitative analysts
* Risk managers
* Financial engineers
* Researchers
* and others who
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Equity Derivatives Advanced Models


...f equity derivatives. The objective of the workshop is to develop a solid understanding of the current frameworks for pricing equity derivatives and to give participants the mathematical and practical background necessary to apply the various pricing methodologies to the market.
Delegates are entitled to a 30 discount on Schoutens's book, L vy Processes in Finance: Pricing Financial
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Maths Refresher


Course Outline
Mathematics is at the heart of financial techniques, but many finance texts and courses assume a lot of prior knowledge. This programme aims to bridge the gap between mathematical theory and financial practice by providing a practical and visual approach to the most useful theories and methods. Calculations will be fully explained, and Excel spreadsheets will be used as a
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FX Exotic Options


...y's capital markets. The objective of this workshop is to develop a solid understanding of the current exotic currency derivatives used in international treasury management. This will give participants the mathematical and practical background necessary to deal with all the products on the market.
Delegates are entitled to a 30 discount on Uwe's book, FX Options & Structured Products
Guest
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Counterparty Risk, Credit Exposure and CVA


...develops the ideas and models for collateral management and the measurement and quantification of counterparty risk. The ideas are built up sequentially and workshops are used to develop the key ideas including margin calculations, estimation of haircuts, credit exposure and pricing counterparty risk. Participants will be able to take away all worked examples and additional exercises and models
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From NobleProg - IT training courses
Assertiveness Training Course




...nd skills practice to enable delegates to share ideas and develop their skill levels.
AUDIENCE
Anyone who is looking to enhance their assertiveness skills
AIM
This course aims to raise confidence and increase the delegatea s ability to communicate confidently and assertively with colleagues and customers.
OBJECTIVES
By the end of the programme the participants will:
*
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Strategic Planning in Practice Training Course





... directors, managers, executives and analysts who need to develop strategic planning skills. It is not designed for academic purposes, but to start realizing your dreams today.
This course focuses on strategic planning for technology-based businesses in which flexibility and constant learning is the most important thing. The main emphasis is corporate and investment strategy using current
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HTML Training Course





This is a practical workshop which introduces the basic elements of the HyperText Markup Language (HTML).
During the training you will be taught how to determine the structure of using the internet pages.
By the end of this training you will be able to produce a website design which works with well-known packages in this field, e. g., Dreamweaver, MS FrontPage, Microsoft Windows, Unix,
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From Illumine Training
Train the Coach
...ffective method available to managers and team members to develop skills and thereby increase performance.
Many organisations now support a coaching culture; however it is only the most dedicated of managers who implement this effectively as part of their management style. Coaching is the technique that enables us to get the best out of other people. It can provide empowerment and support in
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From Making the Link
Leading a Winning Team
...g the link are offering clients selected opportunities to develop Leadership and Management teams, with up to 1000 funding from the Leadership and Management Advisory Service. Now is the time to invest with confidence in team development solutions that take business performance to a higher level.
MTL work with clients to deliver exceptional business results, using a combination of
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Implementation workshop- for Business development Attendees

An opportunity for attendee of the MTL business development programme to put new skills into practice, a series of interactive sessions based on developing sustainable business relationships. Attendees will have the opportunity to share ideas, put news skills into practice and develop their individual action plans for getting higher levels of sales performance. Based on the latest research on the
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Business Development





...whether you are new to sales or have years of experience, develop best practice, win and keep new customers. As a result of attending delegates will be able to deeply understand their customers and motivate commitment. This accelerated learning programme combines the skills and behavioural traits needed in todays increaasingly competitive business to business sales.
* Market information
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From TFS Training Consultants Limited
Assertiveness



... them. Time will be given on this course for delegates to develop their own personal strategy.
The course will cover:
* What is assertiveness
* The difference between assertiveness, aggressiveness and passiveness and the effect on individuals
* The use of body language in communicating your message
* Developing a personal strategy for developing your confidence
All delegates
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Introduction to Management



This one day course is suitable for all managers wishing to learn and develop their management technique.
Using interactive and thought provoking exercises designed to improve management styles and techniques, this course will cover:
The managers role
Time Management techniques
Motivation
Aspects of communication including feedback
Delegation
more...
From Skills Matter
Dierk Koenig Practical Groovy for Developers
...ails committer -- brings his two-day Practical Groovy for Developers workshop exclusively to Skills Matter.
Dierk presents a two-day Practical Groovy for Developers workshop that aims to make you a skilled groovy user and also learn more about its areas of applicability. Through a range of classroom sessions and practical exercises you will learn about language basics and flexible build
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Advanced Distributed Systems Design with SOA - 5 days - UK


...istributed Systems Theory
Decades of distributed systems development have taught us many lessons. In this module wea ll cover many historical mistakes as well as proven best practices for scalable and robust design. Topics include:
* 8 fallacies of distributed systems
* Transactions
Module 2: Coupling: Platform, Temporal, & Spatial
Loose coupling has become the watchword
more...
Developing Mobile Applications with Android - 3 days - UK


...development with Android; the exciting new open source platform for mobile wireless devices. Extensive, hands-on practical exercises are included throughout. Developers first learn about Android fundamentals followed by the development tools and user interface that make this Linux based platform unique. Here you will see how easy it is to start developing and testing Android applications.
To
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JavaServer Faces in Action with Ajax - 4 days - UK


...s with JSF components, utilising JSF's component-oriented development techniques, whilst taking advantage of 3rd party components, IDEs and Open Source projects available. We will start with a thorough overview of key concepts and principles on which the JavaServer architecture is based and will then explain how JSF relates to Struts and other web frameworks currently on the market. You will
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Core RoR Web Development With Ruby on Rails - 4 days - UK




In this 4 day core Ruby on Rails 2. 3 course, you are going to actually build and deploy a web application written in Ruby on Rails, learning how to use Ruby on Rails along the way.
LEARN HOW TO:
* Understand Ruby fundamentals
* Install Ruby and Rails
* Develop a full working web application with Ruby on Rails
* Use new features in Ruby on Rails 2. 3
* Grasp and
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From ULearn College
Introduction to Leadership
...t a leadership role, together with the skills to plan the development of personal leadership skills.
The course is suitable for Managers, Supervisors and Team/ Section leaders who are new to the role or who have no previous training in Leadership Skills or people management. It is the ideal way to gain the skills you require quickly. By completing pre-course work we link course material to
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From Corporate Coach Group
Time Management Training





Do you ever have days when you are busy but not productive?
Do you ever seem to be overwhelmed by the sheer volume of work to be done?
Do you ever feel more negative than positive?
Then, you need our training in time management and personal effectiveness that will make you more productive but less busy. Impose order on chaos.
Course Objectives
a To learn the difference between
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Financial Awareness Training
The purpose of the financial awareness training course is to provide you with a better understanding of different financial methods within a business.
This financial awareness training course is of great benefit to managers / team leaders who have previously received little or no financial awareness training.
It will also benefit graduate management trainees who need to develop an
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From Alison Munro EFT and Hypnosis
AAMET EFT Level 2

The usual requirement for this 2-day training is that you have completed a Level 1 training, although this may be waivered dependent on relevant knowlege and experience of EFT. Please contact Alison should this apply to you.
This course is accredited by the Association for the Advancement of Meridian Energy Therapies (AAMET).
Who should attend?
- Those who have completed level 1 and wish
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From Benjamin Bonetti Ltd
NLP Presentation Skills
...ow to build a rapport and get the audience on their side
Develop key presentation skills
Obtain the optimum results from visual aids
Ensure the presentation remains interesting and informative
Learn how to use effective body language and manage their space
Learn advanced communication techniques that enable them to adapt to different listening and learning styles
Learn how to project your
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From Thoughtitude
NLP Practitioner Course - 23rd May 2011 (7 Days), The Holiday Inn, Gatwick, West Sussex

...ic Programming, to increase personal effectiveness and to develop those skills in others. On successful completion of the 7 Day Licensed NLP Training you will gain certification through the Society of NLP, the first and largest NLP Certification Organisation in the world. Your Certificate will be signed by Dr Richard Bandler Co-Creator of Neuro Linguistic Programming in the 1970a s.
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NLP Licensed Master Practitioner Course - 9th July 2011, (9 Days)



...g to increase your personal effectiveness and to begin to develop those skills in others. So when you master being a practitioner of NLP, your skills and techniques are developed so much that you can create your own ways of eliciting and installing change in yourself and others.
What Can You Expect?
You can expect to be trained by First Class Trainers, June O'Driscoll and Geoff Rolls,
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From Fast Forward Project Management
GDPM - Project Management Workshop




...t.
Using practical project examples the teams learn to develop and agree a clear project scope, the end Goal, a series of Objectives, development of a Milestone Plan, completion of a Responsibility Matrix, Risk and Stakeholder Management and effective project controls. A review session is held after every main session.
Primarily aimed at Project and Programme Managers, Project Team
more...
From Highlander PLC
Actionscript 3 Getting Started

...earning content. It gives experienced Flash designers and developers the knowledge and hands-on practice they need to create dynamically generated event-driven animation and interactive games, develop rich internet applications and more. The course teaches fundamental Flash programming techniques. It begins by introducing core concepts including instance names, variables, functions, properties,
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From Thoughtitude
NLP Licensed Practitioner Course September 5th 2009 - 7 Days Holiday Inn Gatwick Airport

...earn Life Changing skills, which can be used for personal development or to build those skills in others.
What Will You Learn
Rapport
To develop a foundation of trust and co-operation with others, effortlessly.
Calibration
To notice and read a persona s unconscious non-verbal responses in an ongoing interaction by observing behavioural cues with a specific internal
more...
From Harlequin Solutions.
Dreamweaver CS3 Advanced: ColdFusion Application Development




...Development provides students with the knowledge and hands-on practice they need to build and manage dynamic websites using Dreamweaver and ColdFusion. In this course, you ll learn how to connect to a database, search and display results, and build a page to update the database. If you ve always dreamed of building a more advanced, data-powered site, but didn't know where to start, then this
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From FormaServe Systems Ltd
RPG400 Programming



If your skill set needs the RPG/ 400 language this is the course for you.
This intensive three day course provides delegates with the skills to develop or maintain existing applications written in RPG/ 400 on the i5.
This course covers the old type of RPG and is therefore not scheduled for public courses.
The latest features of IBM i will be demonstrated during this course.
more...
System i Operations - Advanced



This course will delve into the advanced features of operating this server.
This 3-day advanced level course is designed to enhance the skills of an iSeries/ i5 system operator/ technical support staff to develop additional skills in the areas of work management, communications and use tools such as iSeries Navigator and Management Central.
Also included in this course is an overview of the
more...
Webservices on the IBM i



... and WSDL.
Students will use this training to learn to develop the required Webservice components (both server and client side).
This course has been developed for real-world, commercial scenarios by our expert instructors.
The latest features of IBM i will be demonstrated during this course.
We are dedicated to providing quality education for the IBM i. Our mission is to aid you
more...
From LGA Training Ltd
CACHE Level 4 Certificate in Managing Quality Standards in Childrens Services







...an opportunity for qualified practitioners to enhance and develop their knowledge and understanding of the sector at an advanced level
a is designed in partnership with the National Day Nurseries Association
Entry Requirements One should have an adequate level of general education to ensure that you are capable of completing the course successfully.
At least a Level 3 childcare
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From FormaServe Systems Ltd
IBM i AS400i5iSeries Introduction



...nduction into the world of the IBM midrange i5 server.
Develop the basic concepts and skills you need to be a productive user on the i5 and iSeries Server.
With plenty of hands on exercises learn everything from signing on to a green screen environment and using the various screens to finding printouts, to sending and receiving messages.
On this training course the student will become
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From Pearlcatchers Ltd
Coaching and Mentoring


...Developing people is a critical part of an organisations function. Develop people and you develop performance. Most organisations invest and recognise the benefit of Training and Development; however, more organisations are now recognising that a training course is not the only way of developing performance capability. High performing organisations develop a culture where people are supported
more...
Influencing and Impact
...ential and accelerated programme will help your employees develop these essential skills from understanding the basic concepts of influencing, through acquiring a toolkit of styles, to utilising personal presence, power, networks, culture and politics to best advantage.
We also debunk the myth that you need to have a a position of authoritya to have the power to influence others and
more...
Management and Leadership Development
... to the type of organisation you want to be. We help them develop the strategic direction your organisation needs to take and define the culture within which you operate.
The role of the manager has never been more complex than in todaya s business environment. Not only do they have to manage the performance and development of their team, they are now increasingly called upon to
more...
From Modulus
Introduction to iPhone iPad Development from Modulus Training





...ne SDK's Xcode, Interface Builder, and UIKit framework to develop sophisticated, full-featured iOS 4 iPhone and iPad applications. This development training course will enable you to use many of the powerful features of Objective-C, Cocoa Touch, and the various iPhone SDK libraries and frameworks.
Craft native iPhone applications.
You'll learn the essentials of iPhone and iPad development:
more...
From Investment Education PLC
Leveraged Loans


...o give an overview of Leveraged Financing and Debt and to develop an understanding of:
a what leverage finance is and the motivations of the various parties to a leverage transaction
a how to assess a company's borrowing capacity
a how changing market conditions have driven capital structures
a the relative advantages and disadvantages of various debt instruments and understand the
more...
From Modulus
NET Tuning Debugging and Optimization




...not generally depend on the programming
language used to develop the application. Therefore, this course would also be useful
to programmers who use other .NET languages, such as VB. NET. However, all example
code and lab exercises are provided in C#.
The course incorporates a case study approach, involving use of many important
features of the .NET Framework, including Windows Forms, ASP.
more...
From Verve Training
Effective Business Writing for Managers



...ee day course, designed for middle managers and above, to develop the writing skills and tools they need to communicate clearly and effectively.
This course has a heavy emphasis on interactive teaching and much of the time during the course modules will be spent on practical writing exercises, which will be individually assessed throughout. Whatever type of document is being written whether
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From Modulus
Introduction to Unix Training





...e to interact with a UNIX operating system. Students will develop their UNIX skills with hands-on experience on Suna s Solaris OS, the most popular UNIX operating system in the world.
Prerequisites
Programmers new to the UNIX environment.
Basic computer knowledge and keyboarding skills are required.
Topics
1. Basic UNIX Concepts
Definition of UNIX
History of UNIX
Basic
more...
Executive Overview of Agile Training





...e role of the Agile PMO and outline steps you can take to develop an Agile Rollout plan.
The 2 day version of this course also allows your team to "experience" some of the powerful techniques used for developing project Release Plans and budgets, story brainstorming and prioritization, story sizing, impediment removal and more. The goal is for you to be in touch with the techniques your teams
more...
Oracle 10g SQL Programming Training
In this class, students will learn how to create, retrieve, and manipulate objects in Oracle 10g Structured Query Language (SQL). Students will also be introduced to Oracle 10g database features and tools. Students will go on to develop deeper insight into relational database design and RDBMS operation, learn concepts and specific SQL syntax for extended Oracle datatypes, learn analysis and tuning
more...
Oracle 10g Advanced SQL Programming Training





In this class, students will develop deeper insight into relational database design and RDBMS operation, learn concepts and specific SQL syntax for extended Oracle datatypes, learn analysis and tuning techniques to increase SQL performance, and master advanced features of Oracle SQL for large data sets and data warehouses.
Prerequisites
Oracle 10g SQL Programming.
more...
Introduction to Oracle 10g PLSQL Programming Training




... Oracle's embedded procedural database language, allowing developers and administrators to write scripts, stored procedures, functions, packages, and database triggers which run in the optimized environment of the Oracle Database server. The Oracle10g release has greatly enhanced the features and functionality of PL/ SQL. This advanced course helps PL/ SQL programmers take advantage of language
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From Pearlcatchers Ltd
Introduction to Organisational Design


How to design organisational structures and core business processes
Whether it s bringing two hugely successful, complex global organisations together or designing a smaller company or department it provides both the necessity and the opportunity to create a new entity that is designed for even greater levels of success going into the future.
This design process entails almost innumerable
more...
Ecological Sustainability


How can we balance our response as we strive to take account of all our stakeholders priorities?
Ecological Sustainability is a subject at the very forefront of everyone s consciousness today. A key element of Corporate Social Responsibility, more and more people are becoming aware that the goods and services they consume have direct impact on the world in which we all live.
Is it simply a
more...
Developing Internal Consultancy Skills



In these changing times, many managers and project leaders are expected to take on the roles of internal consultants responsible for implementing change across organisations. In addition specialists (such as HR and IT) are often required to perform consultancy roles as internal service partners.
The role of a consultant is very different to that of an operational manager and requires different
more...
From Computer Tutoring Ltd
Adobe Flash CS4-Intermediate





...advanced features of Adobe Flash CS4 to plan, design, and develop complex Flash projects.
This would be run as a private course. We can run private courses at your offices, and supply the laptops and projector.
Training materials and 3 months post training support are included the price.
Our rates are per day and not per person, and for a Microsoft course are as follows:
Training at
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Adobe Dreamweaver CS4-Intermediate





...develop websites with advanced functionality. In this course, you will use the advanced features of Dreamweaver CS4 to design and develop professional-looking websites.
This would be run as a private course. We can run private courses at your offices, and supply the laptops and projector.
Training materials and 3 months post training support are included the price.
Our rates are per day
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From Sprunt Media Ltd
AutoCAD 2009 Essentials Training
...the precision drafting tools in AutoCAD and AutoCAD LT to develop accurate technical drawings. Present drawings in a detailed and visually impressive way.
Prerequisite: Before using this courseware, students should have a working knowledge of the following:- Drafting, design, or engineering principles. Microsoft ® Windows ® Vista & Microsoft ® Windows ® XP, or Microsoft ®
more...
From The Executive Edge Risk Management Ltd
Preparing to Teach in the Lifelong Learning Sector PTLLS




...d for all those in or entering the teaching, learning and development sector. It introduces the knowledge and skills required by teachers to develop and deliver programmes, provide learning support and take responsibility in managing the learning process in post-16 education.
Anyone entering teaching or training roles or already in-service who needs to achieve the minimum threshold status as a
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From Safer Food Scores
Level 4 Award in Managing Food Safety in Catering
Whoa s it for?
The qualification is aimed at managers working in a food or drink catering environment. It is also one of the qualifying criteria for those who wish to train others at foundation food hygiene level. Ideally you should already have an intermediate (level 3) food hygiene certificate and a good level of literacy and numeracy. Arrangements are in place for special needs.
more...
From Computer Tutoring Ltd
Microsoft Excel 2007 Beginners





..., and successfully enter information in a work sheet, and develop a workbook. As you work through the exercises you will become familiar with the Excel environment and will see just what a useful tool it is.
This would be run as a private course. We can run private courses at your offices, and supply the laptops and projector.
Training materials and 3 months post training support are
more...
From The Executive Edge Risk Management Ltd
NEBOSH National General Certificate in Occupational Safety and Health



The NEBOSH (National Examination Board in Occupational Safety and Health) is designed for both company safety officers and managers with specific responsibility for health and safety at work. The course not only ensures legal compliance but will increase individual awareness of responsibilities leading to a reduction in costs associated with accidents and work related illness. The certificate will
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From Aspire Leadership
Line Management



Our line management programme contains a selection of modules that we think are invaluable for those looking to develop their people management skills. We know from experience that line managers benefit from exploring issues like time management, understanding conflict and conflict resolution, delegation and giving feedback.
So they are all in here.
This is an interactive 2 day public course,
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From FOSVA Training
Successful Telephone Selling
...m to make buying decisions. Youa ll discover how to develop quality relationships, how to provide information that sells and how to deal with difficult people.
Youa ll discover how to manage yourself and your caller to get the best possible outcome for you both. Youa ll also find out how to develop and maintain a friendly professionalism that gets people coming back to you
more...
From CP Training Consortium
Identifying and Implementing Business Process Improvements
...Develop skills in Business Process Analysis, Re-engineering and Improvement.
A 5-day course accredited by credit4learning.
How often do you and your managers take a step back and review the processes that you run, checking to ensure that they are they at the peak of efficiency and that they are actually making a valuable impact towards achieving the business goals of the organisation?
more...
Strategic Contract Management - up to Award
...develop a Contract Strategy that defines the kind of contract appropriate to the circumstances and identifies the best contractor for the contract.
More and more of our business is being conducted by external resources under contracts that are managed for the company by line staff drawn from virtually all the functions. This creates opportunities for great benefits to be gained but is also
more...
Management and Leadership
Management and Leadership are closely related but are not the same thing. In this course participants develop a thorough grounding in the whole range of Management theory and practice and build on this foundation to understand Leadership and how to lead your people into outstanding performance.
more...
Developing Coaching Expertise
This five-day programme is designed to train and equip in-house personnel and trainers with the core coaching competences and the appreciation of their contribution to the development of a Coaching Culture. The programme will develop the skills of the participants in coaching with a focus on the fundamentals of coaching preparation, interactions with coachees and the development of a consistent
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From FOSVA Training
Managing Stress
...s of stress
Recognise and respond to stress in others
Develop ways of dealing with stress
Apply approaches to the management of change, time and lifestyle
Distinguish between helpful and harmful stress
Harness the power of stress to reach peak performance
Relate to the Stress Response Model
Use the 'handy hints' to raise energy levels
Target Audience
Those of you who are
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Effective Telephone Techniques
...s, call centre staff, receptionists and those who want to develop a professional telephone manner and great relationships with their customers.
Pre Requisites
A willingness to take part in the course.
This course is also available on demand. If you wish to be added to a waiting list for future dates please just register without going through the checkout process and we'll notify you
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From Soho Editors
Cinema 4D Advanced
...alistic character animation; scientific simulations; game development; special effects and screen design.
Within this course you will continue to develop your skills to use CINEMA 4D. This is a commercial cross platform high-end 3D graphics. It is capable of procedural and polygonal/ subd modelling, animating, lighting, texturing and rendering, and is noted for being very easy to use and
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From Pitman Training Hastings
Accounting Technician Diploma



...develop a comprehensive range of manual and
computerised book-keeping and payroll skills, together with spreadsheet knowledge.
Objectives: To provide you with the essential skills for a rewarding career in
financial accounting.
The courses are based on audio led tuition which gives increased flexibility in terms of when you study. However unlike online courses by studying at the centre
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Legal Secretarial Diploma



...n Training Legal Secretary Diploma enables secretaries to develop a thorough knowledge of the process and forms appropriate to different legal specialisms such as conveyancing, wills and probate, company law, family law and civil litigation a everything that you need to work as a competent legal secretary in a legal office!
a The Legal Secretarial Diploma provided by Pitman Training gives
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Foundation in Finance Diploma
...develop essential manual and computerised book-keeping skills.
The objectives for this course are: To provide you with the essential skills to successfully work as a book-keeper.
The courses are based on audio led tuition which gives increased flexibility in terms of when you study. However unlike online courses by studying at the centre you always have a teacher on hand should you need
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From Professional Automation Support Services Ltd
Concept Level 1
...he course students will be able to:
- Configure a PLC
- Develop simple programs in IEC editors
- Create derived function blocks
- Document programme
Course Content
a Quantum hardware modules and configuration
a IEC 1131-3overview
a Programming language editors
a FBD ladder
a Structured text
a Instruction List
a Derived function block
a Sequential function
more...
From Headline Training & Consultancy Ltd
Captivate
Adobe Captivate is a software application used for developing e-Learning training tutorials.
Our Captivate e-Learning course will not only teach you how to develop e-Learning tutorials using this software but we will also cover how to create effective e-Learning tutorials and how to cater for different audiences and skill levels.
more...
From Aspire Leadership
Leadership





...g days.
Day One focuses on the individual as a leader, developing delegatesa awareness of their personal leadership style.
Day Two introduces tools and techniques for influencing as a leader, with the focus on delegates motivating and inspiring others.
Learning outcomes
As a result of attending this programme you will be able to:
Have a clear idea of what leadership means,
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From London Language Centre
Intensive English
This course is suitable for anyone interested in learning all areas of the English language. During this course you will have the opportunity to develop your reading, writing, listening and speaking ability. This intensive course also gives you a daily conversation and pronunciation class. The combination of general English skills as well as conversation practice is a fantastic way of learning the
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General English
This course is suitable for anyone interested in learning all areas of the English language. During this course you will have the opportunity to develop your reading, writing, listening and speaking ability.
We have small classes on average 5-7 students, this is great for giving students the attention they need to learn quickly and efficiently.
more...
Summer School - General English for Children
This course is suitable for any child interested in learning all areas of the English language. During this course you will have the opportunity to develop your reading, writing, listening and speaking ability in a lively and fun environment.
There is also the opportunity to do sports, activities and excursions around London as a part of this course.
more...
From ivantage Limited
Google AdWords 201 Building Profitable Paid Search Campaigns
Google AdWords 201: Building Profitable Paid Search Campaigns, is aimed at an audience similar to that of the AdWords 101 course, but is for those who require a deeper appreciation of Google AdWordsa many advanced concepts and who need to further optimise AdWords campaigns to improve profitability.
After successful completion, students will be able to manage, optimise and develop
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From Breathing Space Personal Growth Ltd
Embracing the Change A Mindful Journey through Menopause



...ctivity at times of change and transition, helping you to develop stability and resilience in the face of the physical and emotional upheaval of menopause. It will give you the time and space you need to explore your creative self and to learn ways of being fully and vibrantly present with each moment of your life as it unfolds.
For many women, approaching and going through the menopause can
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From Academy of Creative Training
One Year Foundation in Acting
...nt's unique creative potential. The course is designed to develop a balance of skills in an atmosphere where the student can work freely, safely and confidently with professionals who care.
Students will have the opportunity to develop skills and techniques in acting, movement, voice and singing. Students will explore the use of dramatic language in a range of contexts to help free their
more...
ATCL Two Year Diploma in Acting



... to undertake the rigours of a professional career having developed sound skills and techniques in acting and performance.
Students will develop their own robust working process, strong vocal and movement skills and the ability to create believable and fully rounded characters for stage or screen.
ACT aims to produce actors who are both dynamic and interesting and who can draw on their
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From Dever Solutions Limited
Business Architecture An Approach for Effective Business Design


...techniques used by business architects and gives focus to developing "Target Operating Models". The course is usually commissioned by organisations wishing to develop an in house capability in business architecture.
The course is currently a three day, extension units are available, classroom based facilitated training event requiring a minimum of four delegates to ensure good syndicate
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Managing Professional Skills
...reers within their working lives with an
ongoing need to develop both their existing and brand new skills.
We all need to develop techniques and processes that constantly
re-address our abilities and challenge our understanding of how
and what we do, or how we might develop in the future.
This course is designed to enable learners to assess and develop a range of professional and
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From Welsh Association of Anger Management
Temper your Anger

...it and to express it in an appropriate manner and we will develop an accurate profile of your anger and stress levels, thereby giving you an insight into what triggers your reactions.
Some of the topics that are covered over the weekend include Sources and triggers. Anger types and styles. Healing shame. Primary feelings and emotions. Historical anger. Understanding rage and how it differs
more...
Anger Management One to One
This is a One to One Anger Management programme that has been designed to help you explore and understand your anger. We will show you the tools that you need in order to safely manage it and to express it in an appropriate manner and we will develop an accurate profile of your anger and stress levels, thereby giving you an insight into what triggers your reactions.
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Anger Essentials

... show you some of the tools that are required in order to develop a healthy relationship with your anger. The workshop will offer you the opportunity to have a close look at your own anger type, your stress levels and provide you with effective coping and calming strategies. Anyone over the age of 16 is welcome to attend.
Some of the topics that will be covered include Primary feelings. What
more...
