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Statistical Process Control and Control Plans in Six Sigma ... to its previous state. The goal of this stage is also to develop a control plan to document and hold the gains, and to assist in monitoring and implementing controls. This course aims to introduce basic SPC and control chart concepts and how to develop a control plan to hold the gains prior to the closure of a Six Sigma project. The course identifies the key objectives and benefits of SPC  more...

Directing Others ...er, your role is not only to supervise, but also to lead, develop, and direct your employees both individually and collectively to accomplish organizational goals. Understanding the essential responsibilities you have when directing others, and the practices you should employ in order to meet those responsibilities, will lead to you fulfilling your duties and realizing the potential of your  more...

A New Manager and the Company s Future ...ore strategic view of the work you are doing. You need to develop a greater awareness of how your own work, and the work of those in your department, fits with the strategic vision of the company. You will also need to have a greater understanding of the impact that the output of your department can have on other parts of the organization. Complacency is the enemy of continuing business  more...

Introduction to Auditing Introduction to Auditing Have you noticed that auditing is becoming an increasingly important business function? First and foremost, auditing is a way in which clients and businesses in a global marketplace are able to ensure quality, consistency, efficiency and reliable financial reports. This course will familiarize you with the basic terminologies, concepts, and approaches to performing a  more...

Principles of External Auditing Principles of External Auditing The thought of an external auditor coming to your company may make you feel uneasy. This course will help you understand how external auditors and companies work together to ensure an accurate audit report. This course will familiarize you with terminology, concepts, strategies, and techniques that are specific to external auditing and its practice. You can  more...

Effective Budget Management ...ollable budget and to prevent cash crunch situations from developing. To effectively manage your budget, you need to understand the elements of the various budgets and understand the importance of ongoing monitoring and analysis of their individual components. In this course, you will learn how to develop a cash budget and utilize various techniques to determine a company's current or desired  more...

Strategic Approaches to Labor Relations HRCI SPHR ...essional in Human Resources (SPHR) HR professionals develop organizational strategies to secure and develop a company's successful and profitable operations. The employee plays a central role in such operations. As such it has become essential for HR professionals to constantly be on the lookout for strategies that allow them to develop a good working relationship between the employee and  more...

Forming Project Teams for Six Sigma ...rmance while reducing costs. The methods used to form and develop a Six Sigma team will have a dramatic effect on the team's overall performance. Black Belts need to proactively contribute to the effectiveness of Six Sigma teams to promote positive organizational change. This course explores the variety of team types, roles, and composition, revealing strategies for selecting strong Six Sigma  more...

Transitioning into a Project Management Role Transitioning into a Project Management Role Many people find themselves thrust into a project management role with no formal training or experience. When this occurs, it is important to be prepared to deal with the significant changes in your role. Your responsibilities broaden from managing yourself to managing others, from short-term to long-term goals, and from tangible to intangible  more...

Launching a Successful Team ...a current team leader or simply someone who would like to develop the skills that would make you a strong candidate, you need to know certain things about how teams function and what it takes to develop a high-performance team. Among the most important things to know: good team development begins on day one. Forming an effective and cohesive team is fundamental to the success of the team later  more...

Developing the Team and its Culture ...Developing the Team and its Culture Henry Ford once said that coming together is a beginning; keeping together is progress; working together is success. Mr. Ford knew the importance of teamwork. Ask anyone who has worked in a project or team environment, and he will tell you that team dynamics make a huge difference in terms of getting work done and in the whole working environment. A  more...

What is Emotional Intelligence What is Emotional Intelligence? Do you pay attention to your emotions and the feelings of those around you? The answer to this question can help you discover how in tune you are with your emotions and help determine your emotional intelligence quotient, or your EQ. Your emotional intelligence quotient is your capacity to reason and analyze emotional information. Becoming aware of your  more...

Using Emotional Intelligence on the Job ...ence to work is an emerging trend in the corporate world. Developing the best talents in executives, managers, and employees throughout the organization has become vital to workplace success. Intellectual knowledge is no longer enough; you must also have the interpersonal competence that comes with emotional intelligence. In this course, you'll learn the value of emotions and how they can  more...

Business Grammar Sentence Construction ...u'll review basic sentence construction, including how to develop sentences that are logical, clear, and powerful the basis of any sound business document. The course examines the parts of a sentence the subject and predicate, for example and distinguishes between phrases and clauses. It shows the importance of subject-verb agreement, as well as agreement between pronouns and their antecedents.  more...

Workplace Ethics ...candals in recent years have highlighted the need for the development of corporate and legal standards for ethical conduct in business. The perceived lack of integrity in the business world, and the lack of concern for the consumer at that time, heightened demands for businesses to develop a stronger focus on ethics in business. This course considers the concept of ethics and its role in  more...

Planning Project Human Resources ...man Resource Management processes of planning, selecting, developing, and managing a project team. While selecting the right team to do the work is critical to project success, it doesn't stop there. Good project managers know how to create the right type of atmosphere for their projects, keep their team members motivated throughout the project, and manage issues and changes that could possibly  more...

Managing Project Human Resources ...while a negative atmosphere can have the opposite effect. Developing effective project teams is one of the primary responsibilities of a project manager. Once the team is working effectively and the project is underway, it is time for the project manager to proactively manage the project team in order to address and resolve personnel issues that could adversely affect the project. This course  more...

Defining and Sequencing Project Activities ...asic scheduling questions What activities are required to develop the end product? And how should the activities be sequenced for optimal results? The first step in developing a reliable project schedule is identifying project activities and their interrelationships. This course covers defining and sequencing project activities in the project management discipline, and introduces best practices  more...

Getting Results without Authority Building Relationships and Credibility Getting Results without Authority: Building Relationships and Credibility How can you get results if you don't have authority? Cultivating relationships and establishing credibility are necessary, because they allow you to influence others. If you have effective influencing skills, you'll be able to get what you need or want from others whether it's your boss, a peer, or someone in a  more...

Getting Results without Direct Authority Reciprocity Getting Results without Direct Authority: Reciprocity One way to get results without authority is to leverage the law of reciprocity. For example, you help someone with a difficult analysis and that person in turn helps you put together a presentation. Or you support a colleague in a meeting, and later you get a key role in that colleague's project. For any trade to be successful, though,  more...

Problem Solving Determining and Building Your Strengths ..., it is always possible to improve upon them, and even to develop new skills. To improve, you first need to assess your existing problem-solving style, identify your strengths and weaknesses, and develop an ongoing strategy for sharpening and building your skills. You also need to recognize the key barriers that lie in the way of effective problem solving your biases and develop techniques for  more...

Conflicts of Interest in the Workplace ...nizations to identify potential conflicts of interest and develop policies to help employees understand how to avoid, manage, and resolve conflicts of interest. This course was developed with subject matter support provided by the Labor and Employment Practice Group of the law firm of Burr & Forman LLP. Please note, however, that the course materials and content are for informational purposes  more...

Creating a Positive Attitude ...ng situations that you find yourself in. Taking action to develop a positive attitude involves examining how you perceive your situation, and how you deal with your perception of the situation. This course will show you that it is possible to change your perspective from negative to positive, and provide you with skills for overcoming the challenges that you face at work. Being successful  more...

Pursuing Successful Lifelong Learning Pursuing Successful Lifelong Learning Today's successful individual understands that the business world is constantly changing the way people work and the way work is accomplished. How often have you heard these terms: lifelong learning, self-directed learning, continuous learning, and knowledge worker? If you wonder what these terms really mean, why they are important, and how you rate as a  more...

Effective Interfunctional Relationships Effective Interfunctional Relationships Whom did you talk with at work this week? To accomplish your goals in today's workplace, you not only have to interact with personnel in other departments, you often have to coordinate or even rely on them. Tasks are fluid and flow across functional boundaries. The products or services your company offers require a cooperative effort to produce. But by  more...

Business Grammar Parts of Speech Business Grammar: Parts of Speech Do you know what the eight parts of speech are? Such a question probably brings back memories of dull grammar lessons in elementary school, where you first heard the term parts of speech. What's the point of learning these now? Being reminded of the functions of different parts of speech can help you write with more confidence. The parts of speech are the  more...

Service Strategy Processes Service Strategy Processes ITIL ITIL v3 Foundation for Service Management ITIL® v3 Foundation Syllabus v4.2 Exam In order to decide the best path for an IT service organization to grow, service providers need to develop a strategy to maintain an advantage over their competitors. This course details the processes that affect Service Strategy. This course will assist the learner in  more...

Green Business Planning Sustainability Strategies ...nd regulations provide organizations with a framework for developing green business sustainability strategies and help them to communicate their commitment to sustainability. It examines how to plan for sustainability, stressing the need for leadership to make people across the enterprise aware of, and get them to commit to, the principles and objectives of environmental sustainability. The  more...

Building the Coaching Relationship Building the Coaching Relationship Establishing a positive and respectful coaching relationship is integral to the success of your coaching efforts. It lays the groundwork for accomplishing the goals you and your coachee set. This course highlights the importance of a strong coaching relationship. It describes how to establish rapport with your coachee by showing interest, finding common  more...

Transitioning from Technical Professional to Management Transitioning from Technical Professional to Management Moving from being a technical professional to being a manager is a career change requiring a shift in focus. Technical professionals are largely self-directed, whereas managers work through other people. These and other role differences require that technical professionals who are transitioning into management prepare effectively for  more...

Pandemic Flu Awareness ...emic influenza will depend largely on each organization's development and implementation plans for business continuity of operations under conditions of staffing shortages and to protect the health of their workforce." In other words, it is essential for all institutions and businesses to develop their own pandemic plan. It isn't too early to start planning how you and your organization will  more...

Understanding Organizational Ethics Understanding Organizational Ethics An organization's culture evolves from the values of its members. However, organizational culture and ethics are more than the sum of their parts. Organizations develop a self-sustaining and durable system of ethics that exerts a powerful influence on the actions, decisions, and behaviors of all employees. This course gives employees the ability to  more...

Planning and Prioritizing Your Time ...plete. But if you set clear and measurable goals and then develop an effective to-do list, you'll find prioritizing your many tasks is easier. And, in the end, you'll manage your time better. This course focuses on ways to prioritize your workload. It discusses how to prepare a useful to-do list and prioritize the items on it. The course also outlines how to sequence and queue tasks to help  more...

Developing Applications that Use SQL Server Support Services Developing Applications that Use SQL Server Support Services Microsoft recognize how to develop and deploy SQL Service Support solutions with Notification Services and Service Broker  more...

From Executive-level Sale to Strategic Partnership From Executive-level Sale to Strategic Partnership Selling at an executive level doesn't stop when the contract is signed. To develop the business and prevent attack from the competition, major accounts need nurturing. This course illustrates how knowledge of various corporate cultures will give you a customer compatible approach that safeguards and maximizes your account revenue.  more...

ITIL reg V3 Overview Creating a Service Culture ...proving your ability to meet customer demands and further develop business success? This course provides an introduction to ITIL V3, and covers the ITIL V3 fundamentals. Specifically, what ITIL V3 is, the history of ITIL V3, the benefits of ITIL V3, and the importance of aligning IT with business. This course also introduces key aspects of implementing ITIL V3 in your organization, including  more...

Delivering High-impact Sales Presentations Delivering High-impact Sales Presentations The most important meeting you'll have with your client is when you show the decision makers that you have the right business fit for their needs. You've done a lot of hard work, so when the curtain goes up on your sales presentation, you want an award-winning performance. In this course, you'll learn about the third major component of the strategic  more...

Delivering High-impact Territorial Account Sales TAS Presentations Delivering High-impact Territorial Account Sales (TAS) Presentations In this course, you'll learn about the third major component of the territorial account sales approach--presentation. Your presentation is the most important meeting you'll have with your client. This is when you show the decision makers that you have the right product and business fit for their needs. You've done a lot of  more...

Creating Your Own Leadership Development Plan ...Development Plan Creating your own leadership development plan is a significant part of any successful and valuable leadership-development strategy. Leadership development plans help to ensure that you remain focused on what is required to continually grow and develop as a leader. This includes assessing your own style, values, and requirements, as well as identifying development goals,  more...

Sustaining Competitive Advantage ...is not enough. An organization must devise strategies and develop the skills, knowledge, and competencies to set it apart from the competition. In this course business strategies are examined that can help a company gain and sustain competitive advantage. Companies build their strength around three key strategic areas: competitive positioning, core competence, and talent. By focusing on these  more...

Managing and Deploying Six Sigma ...n for and deal with critical Six Sigma deployment issues, develop business-aligned deployment strategies, ensure continued buy-in from top management, and integrate metrics for continuous feedback and review into your plan. This course addresses all of these challenges, as well as how to manage change during and after Six Sigma deployment. It focuses on a systemic, long-lasting deployment,  more...

Professional Networking Essentials Finding Opportunities to Make Connections Professional Networking Essentials: Finding Opportunities to Make Connections In the modern connected business environment, knowing the essentials of professional networking is a major asset and key for success. Networking is all about people and making beneficial connections that will help you build a stable and fulfilling career. Unleashing the power of a network isn't something to be  more...

Professional Networking Essentials Developing Confidence ...Developing Confidence Why can some people walk into a room and start making new acquaintances almost immediately? It's as if they're hardwired to know how to introduce themselves and establish a relationship with everyone they meet. Wouldn't it be great to have that kind of finesse with people and be able to network with ease? The reality is that while networking may seem intimidating or  more...

Web Development Fundamentals ...Development Fundamentals This course will provide an overview of the concepts and skills necessary to design and publish a web site. It will cover how to use HTML and CSS to develop web site content. It will also provide an overview of the role of languages such as DHTML, XHTML, XML, and JavaScript in web site implementation. It also introduces the user to advanced web techniques such as  more...

The Voice of Leadership Inspirational Leadership ...of Leadership: Inspirational Leadership In order to develop your leadership qualities, you need to accomplish certain tasks and activate your inner greatness. When you strive for inspirational leadership, you demonstrate credibility and create a community with a shared vision. People are inspired when they trust their leaders and can move toward common goals. Inspiring leaders create  more...

Selecting Suppliers Administering Contracts ...eds. To help with this part of the process, organizations develop supplier evaluation criteria and use tools designed to conduct a comprehensive and objective evaluation of suppliers. Once the supplier is chosen, the next step is to formalize the deal through a contract that outlines the terms of the supplier-buyer relationship. Reaching agreement with suppliers over contract terms requires  more...

Fundamentals of Purchasing Vendor Management Fundamentals of Purchasing & Vendor Management Purchasing and vendor management are important organizational functions. An organization's purchases account for a large share of its total costs. The changing nature of today's business environment and the move toward decentralization have extended the purchasing function to departmental levels so that it also includes non-purchasing  more...

Communicating with Professionalism Etiquette ...cations to build strong relationships among employees and develop their customer base. Those who excel in professional environments understand the difference proper communication etiquette makes in demonstrating professionalism and competence. Following the accepted norms and behaviors of communicating in the workplace can help you to ensure that your messages are conveyed as you intended.  more...

Using Business Etiquette to Build Professional Relationships Using Business Etiquette to Build Professional Relationships Business etiquette is a fundamental element for building positive professional relationships. Whether it's interacting with colleagues, connecting with clients, or speaking to superiors, understanding the unspoken rules of business etiquette will help establish rapport and build trust. When you show that you recognize the nuances  more...

Porfessionalism Business Etiquette Personal Accountability ...ce of personal accountability and outlines strategies for developing a personal accountability framework. This helps empower you to be your own boss, set your own standards, and carry yourself with professionalism and confidence. It provides you with techniques to set appropriate goals based on your abilities and available resources. And it shows you how to develop an action plan to achieve  more...

Performance Appraisal Essentials Planning for Appraisals Performance Appraisal Essentials: Planning for Appraisals The key to successful performance appraisals is a clear understanding between manager and employee of what is expected. Chances are if there is no such understanding, the manager will assess performance on the basis of what he or she expects of the employee, and this may be very different from what the employee understood to be the  more...

Delivering a Difficult Message with Diplomacy Tact Delivering a Difficult Message with Diplomacy & Tact Delivering a difficult message can be one of the most challenging things you do in a professional environment. It can bring anxiety, as you are faced with addressing an uncomfortable issue, and stress at the thought of the conversation's potential to result in a situation of high emotions. This course explores the skills needed to help you  more...

Marketing Essentials Product and Price ...products and services you should be marketing? How do you develop successful products and services? How do you promote and sell them? In today's highly competitive marketplace, these considerations are more important than ever. This course focuses on the answers to these questions and provides key insight into the importance of product and price within the modern marketing mix. The course then  more...

Marketing Essentials Promotion ...egies and campaigns that help expand existing markets and develop new customer relationships. You will learn about the key characteristics of different forms of advertising and promotional vehicles, including the reach, benefits and cost of both traditional and more modern approaches such as social media networking and other forms of online marketing. This course will also discuss the concept  more...

Marketing Essentials Marketing and Ethics ...onsibility and how is it linked to marketing? In order to develop strong and lasting customer relationships, organizations must ensure their marketing practices are fair, honest, and accurate about their product and service offerings. While marketing is a key business function, it also has an important societal component that cannot be overlooked. This course introduces the concept of ethics in  more...

Marketing Essentials Introduction to Marketing ...hem interested in your products and services? You need to develop an effective marketing strategy. Marketing is a core business process that helps companies develop strong relationships with consumers - it is used to identify the right consumers, anticipate their wants and needs and ultimately create value for them and for your organization. Realizing the essential function that marketing plays  more...

First Time Manager Meeting Expectations ... work you are doing. As a first-time manager, you have to develop a greater awareness of how your own work, and the work of those in your department, fits in with the organizational vision. You need to know what the organization expects of you as a manager. You also need to understand the different expectations that your direct reports, your peers, and your boss have of you, and how to balance  more...

Behavioral Interview Techniques Behavioral Interview Techniques Behavioral-based interviewing is becoming the norm as people realize its effectiveness in predicting what a candidate's behavior and performance are likely to be in the position for which they are interviewing. In behavioral interviews, you ask questions that get the candidates to describe how they handled real situations in the past. This enables you to find  more...

Diversity and You ...ividual. To understand and appreciate diversity, you must develop an understanding of yourself and the ways in which you and others view the world. Your ability to use a variety of strategies to effectively deal with diverse situations in and out of the workplace is very important. Equally important is the ability to share these effective strategies openly, to leverage the diversity that exists  more...

Caring About Your Direct Reports ... Overview/Description To manage well, you need to develop many different skills, among which is the ability to show care and appreciation for your employees. It's important to remember that the people who work for you have hopes, goals, and aspirations as well as fears, anxieties, and doubts. To have good relationships with your direct reports, you need to recognize their humanity and  more...

Managing Experienced Managers ... organization. With the experience and judgment they have developed over time, these managers can provide leadership and drive to guide the organization to new highs. So it's important that you devote time and other resources to ensuring their ongoing commitment to the organization's long-term and short-term goals. Managers with highly developed skills manage their teams and subordinates more  more...

Managing High Performers Managing High Performers Are you paying enough attention to your high performance employees, the people who really help drive your organization? To assume that they don't need your ongoing support because they seem self-sufficient can be a costly mistake. If you don't give them the attention they need and deserve, they may take their energy elsewhere. The key is to keep them engaged and  more...

Cross-Functional Strategic Management Cross-Functional Strategic Management Cross-functional management involves managing in a way that bridges the functional silos that constrain your organization. You have to rethink your approach to business operations and promote synergy and collaboration in a team-based environment while moving toward a common objective. This course defines organizational cross-functionality and its  more...

Competitive Marketing Strategies Conducting an Internal Analysis ...ng Strategies: Conducting an Internal Analysis When developing competitive marketing strategies, one of the most important steps is carrying out effective research and analysis. As well as assessing the external competitive environment, you need to look inward. In other words, you need to assess your organizational capabilities - what unique skills and resources does your organization  more...

Building Lasting Customer-Brand Relationships Building Lasting Customer-Brand Relationships The focus of brand management today is on building lasting relationships between a brand and its customers. Effective brand relationship management involves knowing a brand's customers and being aware of their changing needs and behaviors. It also involves looking for new ways to deepen the attachment between a brand and its customers. This  more...

First Steps for Turning Around a Performance Problem ...t with in a timely manner, minor performance problems can develop into larger issues that affect the success of the whole organization. Understanding how to broach the subject of performance with employees enables you to keep the discussion focused on the real issues and required expectations. When you know how to implement corrective measures both at the situational level and the employee  more...

Customer Driven Process Improvement Basic Framework ...processes to find ways to satisfy customers better and to develop a competitive advantage. This course describes these and other benefits and outlines a six-step framework for customer-focused improvement activities, which include identifying customer needs, translating those needs into process requirements, and implementing and sustaining improvements. This course also describes ways an  more...

Management Maintenance of Windows 7 Client Systems ...port Technician Desktop operating systems sometimes develop problems over time or after configuration changes have occurred. These problems generally involve system performance issues or hardware/software-related problems. This course provides a look at key tools provided in Windows 7 to monitor and resolve system issues and to help identify what has happened to affect performance or  more...

Developing Strategic Peer Relationships in Your Organization ...Developing Strategic Peer Relationships in Your Organization Cultivating relationships with your work peers can lead to success for you as an individual and for your organization as a whole. Developing a supportive peer network can provide you with access to a wide variety of expertise and institutional knowledge and it enables you to leverage other people's networks. Because every  more...

Cross-Functional Team Fundamentals ...used on a single goal. They're often formed to design and develop new products, choose and implement new technologies through the organization, or control product costs. They can benefit your organization because they help to improve coordination and innovation across divisions. This course provides a fundamental understanding of what cross-functional teams are. It also details the advantages  more...

IFRS Transitioning to IFRS ...owever, each company has its own characteristics and must develop its own roadmap to help guide it through the operational adjustments. Organizations should also consider the HR implications of switching to IFRS, as they could face pitfalls if they fail to plan wisely, consult with experts, or assign responsibilities with care. These pitfalls include significant budget over-runs, costly errors,  more...

The Fundamentals of Globalization Analyzing the Global Environment ...in international contexts allows managers to identify and develop the key skills and resources that are a prerequisite to success in specific territories. This course deals with the global environmental factors influencing an organization's strategies and management. It explains how to analyze these factors and also describes a framework for analyzing the industries and markets that make up the  more...

JavaScript Language Basics JavaScript Language Basics JavaScript is a client-side interpreted scripting language that enables you to enhance static web applications by working in tandem with HTML and Cascading Style Sheet (CSS). This course will introduce the history of JavaScript and outline how it is commonly used to develop dynamic web sites. Moving into the fundamentals of the language, the course will demonstrate  more...

The ADO NET Entity Framework LINQ ...amework and .NET Language-Integrated Query (LINQ) provide developers with the tools and framework elements they need to create unique, flexible data applications, while minimizing the amount of code required. This course explores the various ways you can employ the ADO.NET Entity Framework and LINQ to develop and optimize data applications. Specific topics covered include the ADO.NET Entity  more...

Developing Web Apps With VB 2008 and ASP NET 3 5 ...Developing Web Apps. With VB 2008 and ASP.NET 3.5 Microsoft Visual Studio is an integrated development environment that includes a drag and drop interface designer and many other tools for building .NET applications. The latest version is Visual Studio 2008 and it supports a variety of languages including Visual Basic 2008, Visual C , Visual C#, and Visual J#. ASP.NET 3.5 is Microsoft s  more...

Optimization Customization With VB 2008 and ASP NET 3 5 ...icrosoft Visual Studio 2008 and ASP.NET 3.5 provide developers with the tools they need to create unique, flexible ASP.NET web sites that can use custom master pages, themes, and skins, as well as Web Part pages that allow users to personalize their own web pages. This course explores the various ways you can employ these tools to develop and optimize web applications. Specific topics  more...

NET Framework 4 0 Web Apps with Visual Studio 2010 and VB 2010 ... Technology Specialist .Net Framework 4, Web Applications Development (Exam 70-515) Visual Studio is an integrated development environment that includes a drag and drop interface designer and many other tools for building .NET applications. The latest version is Visual Studio 2010 and it supports a variety of languages including Visual Basic 2010, Visual C , Visual C#, and Visual J#.  more...

NET Framework 4 0 Web Application Optimization Customization with VB 2010 ... Technology Specialist .Net Framework 4, Web Applications Development (Exam 70-515) Visual Studio 2010 and ASP.NET 4.0 provide developers with the tools they need to create unique, flexible ASP.NET web sites that can use custom master pages, themes, and skins, as well as Web Part pages that allow users to personalize their own web pages. This course explores the various ways you can  more...

Implementing SQL Server 2008 Integration Services ...hnology Specialist SQL Server 2008, Business Intelligence Development and Maintenance (Exam 70-448) Microsoft SQL Server 2008 offers a combination of powerful Business Intelligence services to help clients develop and manage sophisticated business intelligence solutions. With the Database Engine at its core, SQL Server 2008 offers integration, reporting, and analysis tools to access and  more...

ORACLE DATABASE 11G DEVELOP PL SQL PROGRAM UNITS ORACLE DATABASE 11G: DEVELOP PL/SQL PROGRAM UNITS Oracle  more...

Strategic Sales Planning ...do you plan effectively in order to maximize revenues and develop strong customer relationships? The use of strategic sales planning is one way to answer these important questions. Defining and developing an effective sales strategy is an essential part of any sales function and has a significant impact on the success or failure of sales initiatives. This course explores the importance of  more...

Preparing for Successful Sales ...elling can be a demanding, even daunting task. How do you develop a persuasive sales pitch? What makes for an effective sales presentation? What do you do when customers raise objections during a sales pitch? How do you close a sale? This course provides insight into the answers to these questions while it teaches you how to prepare for and deliver effective sales presentations that will  more...

Developing a Customer-Focused Sales Approach ...Developing a Customer-Focused Sales Approach Many organizations base their sales approaches on their own products and services, the duration and scope of their sales cycle, and other internal considerations that do not effectively meet the needs of their customers. But wouldn't placing the customer at the center of the equation generate better results? The short answer is yes. A  more...

Developing a Code of Ethical Conduct ...Developing a Code of Ethical Conduct Become a better employee by understanding that honoring shared values and beliefs will gain you a reputation for being responsible, fair, honest, and respectful. These are essential qualities for both personal and professional success. Following a personal code of ethics is a good way to apply ethical principles and to ensure your reputation and  more...

American Work Culture Values ...ow better what to expect. And this, in turn, may help you develop positive approaches to the cultural differences you encounter. Adjusting to a new work environment and understanding the cultural and behavioral characteristics of your new colleagues are two key challenges for someone coming from abroad to work in the United States. This course describes the main values in American culture that  more...

NET Framework 4 Web Apps with Visual Studio 2010 Visual C 2010 ... Technology Specialist .Net Framework 4, Web Applications Development (Exam 70-515) Visual Studio is an integrated development environment that includes a drag and drop interface designer and many other tools for building .NET applications. The latest version is Visual Studio 2010 and it supports a variety of languages including Visual Basic 2010, Visual C , Visual C#, and Visual J#.  more...

NET Framework 4 Web Application Optimization Customization with C 2010 ... Technology Specialist .Net Framework 4, Web Applications Development (Exam 70-515) Visual Studio 2010 and ASP.NET 4 provide developers with the tools they need to create unique, flexible ASP.NET web sites that can use custom master pages, themes, and skins, as well as Web Part pages that allow users to personalize their own web pages. This course explores the various ways you can employ  more...

Managing Attitudes During Difficult Times Managing Attitudes During Difficult Times Employees may experience fear, anxiety, and frustration when their company is going through difficult times. If employees' attitudes suffer, so too does their performance. You must take steps to keep employees engaged, enthusiastic, and motivated when a company is facing challenges. By learning how to manage employee attitudes that often surface in  more...

ITIL reg 2011 Edition Overview Creating a Service Culture ...proving your ability to meet customer demands and further develop business success? This course provides an introduction to ITIL , and covers the ITIL fundamentals. Specifically, what ITIL is, the history of ITIL , the benefits of ITIL , and the importance of aligning IT with business. This course also introduces key aspects of implementing ITIL in your organization, including the importance of  more...

So You Wanna Be An ASP Programmer Learn how to develop your ASP skills and market yourself from an expert.  more...

Five Quick Steps to Telecommuting A self-paced ebook of tools to help you start your telework experience. This ebook-based course is designed primarily for corporate employees who would like the flexibility of telecommuting--working at home or other remote location--for several days each week. In five information-packed chapters, this self-paced ebook course helps you plan your telework experience, set up your home office,  more...

Applying Emotional Intelligence in the Workplace ...eding in your job. But to be more effective you must also develop your emotional intelligence. Using the two together, you will get along much better with your colleagues and know how to get ahead at work. You will learn how to handle your emotions and gear them towards a positive outcome. This course will teach you how to respond proactively, communicate more effectively, and inspire others to  more...

Just Write! Keeping a Journal ...nts to grow through regular journal writing. Identify and develop your personal journal style. Keep a record of your life. Learn skills that produce a rewarding journaling experience. The class provides a varied assortment of resources and strategies that will enrich your journal. Participants will learn motivational techniques for journal writing. Inspirational tips will provide knowledge  more...

Certificate in Web Content Creation (Master Classes) ...First you?ll learn how to adapt your writing for the web, developing a truly electronic style. Then you?ll learn how to think structurally when approaching new content, exploring information architecture from the point of view of a creator. You?ll see how to produce text that fits snugly into a content management system. Then you?ll write web content in half a dozen major genres, to put to work  more...

Creating Popular Web Content (Master Class)-Self Directed ... editor, able to handle whatever your boss throws at you. Develop a deep portfolio to show future employers and clients You?ll see how each genre has evolved as a virtual conversation between thousands of users, and thousands of writers, over time. Each element in the standard structure responds to a particular type of question asked by a lot of users. When you understand the give-and-take of  more...

J2EE Part I ( JSP/servlet ) ...reate a whole application. Be comfortable with round-trip development. We will mainly cover JSP/servlet/JDBC in this course. Students will develop their own applications using server-side Java. Prerequisite: Strong understanding of the Java Programming Language and basic HTML, familiarity with networking concepts, basic database concepts and Object-Oriented methodologies. Software/Hardware  more...

Writers at Work: A Review for Professionals - Part III: Achieving Clear, Concise Writing ...develop a clear, concise, and dynamic writing style. This is the third of four review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and style. While it is preferable that students take all four courses in sequence, they may also pick and choose the individual courses that suit their needs. Part III of the review will help the student  more...

Writers at Work: A Review for Professionals - Part IV: Achieving a Professional Style ...Develop a readable style and design visually appealing documents. This is the last of four review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and style. While it is preferable that students take all four courses in sequence, they may also pick and choose the individual courses that suit their needs. Part IV of the review will help the  more...

So You Want to be a Technical Writer! ...d skills you currently possess and which ones you need to develop to be marketable. ? what jobs and salaries are available in your area or in a region you wish to work. As a final project, students will create a marketing plan to market themselves as a technical writers. In addition to readings and individual assignments, students will interact with each other and the instructor through  more...

The Beginning Teacher What Does it Mean Helps to develop an understanding of teaching as a profession, and to assist one in the evaluation his/her motivation and ability to become part of this profession.  more...

LBD: Methods of Academic Assessment and Instruction Focuses on the information teachers need in order to develop, analyze, and interpret tests for planning and monitoring instruction.  more...

A Workshop Approach to Mastering RoboHelp Office (Latest Release) ...ugh a systematic and hands-on approach. Each student will develop and create their own online help project using the techniques and objectives discussed in each lesson plan. Actual problem solving situations will be introduced to reinforce the concepts presented in the lesson plan. By actually working through these problems, individuals will learn how to effectively apply troubleshooting  more...

Authorware for Educators ...tbook for this course guides you step by step through the development of several Authorware projects. Each lesson in the textbook begins with an overview of its contents and a series of short Authorware projects for you to complete. The textbook includes time limited Authorware software. An instructor is available by e-mail to answer questions about the projects. Taking this course is a very  more...

Learn Authorware In 45 Days ...s course offers you an inexpensive why of learning how to develop multimedia programs using a very powerful authoring program called Authorware. You will need to purchase a textbook, which includes the Authorware program. The textbook guides you step by step through the development of several Authorware projects. The course length of time is based on the free usage of the 45 day trial version  more...

Applying Leadership Basics Course description -- Applying Leadership Basics provides the fundamental skills for leading a group: defining the task, establishing a vision, gaining commitment, and building relationships. It tells you how and when to use various leadership styles and gives smart techniques to help leaders direct the efforts of others. The Strategies and Tips in this module teach you how to foster innovation,  more...

Access 2000 ...hat compose an Access database and strives to broaden and develop the database design skills that they already possess. Students will start out by learning what a database is and how an effective database should be designed and set up. They will also receive instruction in how to create and use the basic tools of the Access application: tables, forms, filters, sorts, queries, and reports. As  more...

Access 2000 Expert ...develop the intermediate database design skills that students already possess. Students will gain a more complete understanding of how to effectively create and use the primary database objects in Access, including tables, queries, forms, reports, and data access pages. This advanced course strives to broaden and develop the intermediate database design skills that students already possess.  more...

Access 2000 Level 2 ...r-prone. This intermediate course strives to broaden and develop the basic database design skills that students already possess. Students will gain a more complete understanding of how to effectively create and use the primary database objects in Access, including tables, queries, forms, reports, and data access pages. Some other skills students will learn include working with tables and  more...

Access 2000 Level 3 ...ry database objects in Access, and how to use Access as a development tool. Various maintenance and security features are covered in the course, teaching students ways to better manage multi-user databases. This advanced course strives to broaden and develop the intermediate database design skills that students already possess. Students will gain a more complete understanding of how to  more...

Access 2002 ...es more advanced, students will use Microsoft Access as a development tool. The course strives to broaden and develop the basic database skills that students already possess. This course introduces students to the basic elements that compose an Access database. Students will learn what a database is and how an effective database should be designed and set up. Students will receive  more...

Microsoft Access 2002 Core ... elements that compose an Access database, to broaden and develop their basic database design skills. After they learn how to create their own databases in Access, students will receive instruction in how to create and use the basic tools of the Access application: tables, forms, filters and sorts, queries, and reports. In addition, students will learn a variety of techniques designed to make  more...

Microsoft Access 2002 Expert ...develop the intermediate database design skills that students already possess. Various maintenance and security features are also covered, teaching students ways to better manage multi-user databases. This advanced course strives to broaden and develop the intermediate database design skills that students already possess. Students will gain a more complete understanding of how to effectively  more...

Microsoft Access 2002 Level 2 ...r-prone. This intermediate course strives to broaden and develop the basic database design skills that students already possess. Students will gain a more complete understanding of how to effectively create and use the primary database objects in Access, including tables, queries, forms, reports, and data access pages. The course also shows how to work with individual fields to ensure that  more...

Microsoft Access 2002 Level 3 ...r databases. This advanced course strives to broaden and develop the intermediate database design skills that students already possess. Students will gain a more complete understanding of how to effectively create and use the primary database objects in Access, including tables, queries, forms, reports, and data access pages. In addition, students will be introduced to advanced features that  more...

Office 2000 Intermediate ...aspects of these applications and attempts to broaden and develop the basic skills that they already possess. This course is designed to familiarize students with the intermediate features of Microsoft Word, Excel, Access, PowerPoint, and Outlook 2000. It also includes a section on presentation skills. In Microsoft Word, students will enhance the look of their text-based documents with the  more...

Office 97 Advanced In this course, students will learn how to use the advanced features of Word, Excel, Access, and PowerPoint 97 to perform tasks above and beyond simple word processing and functioning. This advanced course will strive to broaden and develop the intermediate skills that students already possess.  more...

Office XP (2002) Advanced ...ement. The goal of this advanced course is to broaden and develop the intermediate skills that the students already possess. This advanced course introduces students to some new features of Microsoft Office XP. It covers the major features that apply to all of the applications. This includes Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, Microsoft Outlook, as well as  more...

Office XP (2002) Intermediate ... Outlook. This intermediate course strives to broaden and develop the intermediate skills that students already possess. This intermediate course introduces students to some new features of Microsoft Office XP. It covers the major features that apply to all of the applications. This includes Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, and Microsoft Outlook.  more...

Quicken 2000 Level 1 Mastery of the topics introduced in this course will enable students to utilize Quicken 2000 ™s automated personal financial planning features. The importance of securing files with passwords and backing up data is stressed. Mastery of the topics introduced in this course will enable students to utilize Quicken 2000?s automated personal financial planning features to create accounts, track  more...

Becoming an Effective Team Member Course description -- The key to a teama ™s success is the effort of each individual team member. As just one component of your team, it is up to you to do the best that you can for the team in order for it to achieve its goals and objectives. In this course, you will learn Tips and Key Points for developing a team-oriented attitude and learning to work with your teammates. You will soon see  more...

Developing A Child s Critical Thinking Skills Course description -- Critical thinking skills are essential for children to have as they learn to make decisions and solve problems. This course addresses what adults can do to teach children how to think through and reason in age-appropriate ways, preparing them for the greater responsibilities that come as the child matures. There are diagnostic tools, activities, and communication techniques  more...

How To Master Personal Career Course description -- Much of one's professional success is a function of personal skills that relate to professional activities, such as interviewing for a new job, balancing work and family, and managing stress. The 10 courses in this bundle develop personal competencies that will support your employees' career aspirations and enhance their effectiveness in their private lives. IMPORTANT NOTE:  more...

How To Master Sales Skills ...description -- The How to Master Sales Skills bundle will develop the most essential skills in sales personnel without extensive away-from-work classroom training. Based on fundamental best practices, these courses prepare new sales personnel to be effective. They create a common baseline set of processes for an entire sales organization, regardless of previous experience, to follow as standard  more...

Managing Stress Course description -- The tools and techniques in this course will help you understand and diagnose the stress in your life, identify the stressors you can and cannot control, and assess your readiness to make changes. There are methods to help you develop a systematic approach to eliminate stressors, manage your time, and implement short-term and long-term coping mechanisms. Youa ™ll develop  more...

Providing Effective Feedback ...nd techniques for doing it. This course includes tools to develop helpful feedback and use it to motivate employees. It has techniques and methods to foster a nurturing environment, convey your improvement ideas, check for understanding, and help others learn from their mistakes. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training.  more...

Microsoft FrontPage 2002 Level 2 ...develop the basic Web design skills that students already possess. Students will gain a more complete understanding of how to effectively create Webs, as well as discover some new capabilities introduced. This advanced course strives to broaden and develop the basic Web design skills that students already possess. Students will gain a more complete understanding of how to effectively create  more...

Excellent English: A Writing Review - Part III: Achieving Clear, Concise Writing ...develop a clear, concise, and dynamic writing style that gets the attention of your reader. This is the third of three review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and clarity. While it is preferable that students take all three courses in sequence, they may also pick and choose the individual courses that suit their needs. Part  more...

MS Word 2000 eBook Course A visual, interactive way to develop, learn and apply software Word skills.  more...

Starting A Business?: How To Develop An Effective Business Plan ...develop, analyze and sell an effective business plan for your company or organization. This is not your ordinary "cook-book" workshop on Business Planning. Dr. Frank Leibold integrates solid business concepts he teaches MBA`s with invaluable tips he has acquired over 40 years of progressive executive business experience. He has developed and evaluated numerous plans, in a variety of  more...

How to Ask The Right Questions To Maximize Influence And Minimize Objections ...Develop a deliberate strategy that results in overcoming objections and makes and keeps the sale. More important than what you say is what you ask. People believe their answers to questions more often than they believe you. When you invest your time by maintaining a relaxed, inquisitiveness earlyon, you save time later. People give you the information you need to maximize your influence. By  more...

Chart Your Course to Emotional Intelligence To improve students ™ competence in emotional intelligence capabilities. This course is designed to put students in charge of their learning process by identifying which emotional competencies they need to practice, and allows them to choose developmental activities which are best suited to their personal situation. Through fostering students? desire to engage in the process of self  more...

Certificate in Technical Writing ...ficate in Technical Writing (Basic Level) is specifically developed for those seeking some of the following: A valid Certificate for work they engage in the workplace. A new direction with a career. Further develop their technical language and communication skills. Improve and update their technical writing knowledge and skills. Preparation for teaching professional communication. Prepare and  more...

Certificate in Technical Writing for Current Technical Writers ...Certificate for Current Technical Writers is specifically developed for those seeking some of the following: A valid Certificate for work they engage in the workplace. Further develop their technical language and communication skills. Improve and update their technical writing knowledge and skills. Preparation for teaching professional communication. Prepare and deliver training for their  more...

Customer Relationship Management CRM -Part 2 DISCONTINUED--Advanced CRM is the second and final part of our program. The course will teach you how to independently develop a CRM plan for your organization after conducting a focused analysis of your organization`s business processes and customer profile.  more...

Build a Powerful Marketing Strategy--Instructor-Led ...gh the process of making these decisions, allowing you to develop a marketing strategy that will help your business succeed. Feedback on your work will be provided in the form of automated expert solutions. You can also see feedback on your submissions from others in your peer group, and your submission to assignment 3 will be personally reviewed by your instructor. Enroll in this online  more...

Build a Powerful Marketing Strategy--Self-Directed A Trump U Course- Without great marketing, your businesses can fail. With the right marketing strategy, you gain a big edge over your competition. In this course, learn to increase your sales through marketing. Professor Don Sexton of Columbia University Business School will show you how -- with real-world examples and video tutorials.Students may complete this course within a reasonable period of  more...

How to Critically Evaluate Your Business Plan ...e goals that you can count on. With this course, you will develop the vision and analytic skills you need. Learn how to create the business plan that will change everything for you. Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited  more...

The Entrepreneurship Certificate in Marketing Mastery Program ...trepreneurship Mastery Program is designed so that as you develop your business plan, you are simultaneously learning how to effectively communicate it. That is why throughout the program we evaluate your progress and ultimately select a group of individuals to actually pitch their ideas to a round table of entrepreneurship investors and experts. This is one of the toughest feats to pull off in  more...

What Inexperienced Homebuyers MUST Know Before They Buy a Home ...al decisions of your life. You?ll have to keep your cool, develop a plan, and follow it. In this course, that?s exactly what you will do, and experts in real estate will answer your questions along the way. How does a smart homebuyer decide which home to purchase? It all starts with a careful assessment of priorities. To buy a home the right way, you have to start with a clear vision of what  more...

Job-Seekers Workshop: 10 steps to a new beginning ...the Net, networking and the direct approach; shows how to develop, personalize and target a resume (includes samples), write an effective cover letter (includes samples); talks about the best ways to contact employers, gives tips on preparing for an interview, such as considering answers for questions that may be asked, gives advice on conduct during the interview, such as following your  more...

Manufacturing Statistics Personal Training Library ...hours of training.) The Advanced SPC course will help you develop a comprehensive understanding of advanced statistical process control techniques. Training topics include selecting and setting up SPC control charts, determining the best control charts formats to use for a given process, what different patterns of instability tell you about a process, a step-by-step tutorial for conducting  more...

Six Sigma Black Belt Personal Training Library ...hours of training.) The Advanced SPC course will help you develop a comprehensive understanding of advanced statistical process control techniques. Training topics include selecting and setting up SPC control charts, determining the best control charts formats to use for a given process, what different patterns of instability tell you about a process, a step-by-step tutorial for conducting  more...

Using Databases ...knowledge of the terminology used in online searching and develop the skills needed to analyze various types of search requests. This foundation will enable you to identify the best method and tools for performing an online search. You will be given exercises to reinforce your learning experience. At the completion of the course, you will have gained the tools and techniques necessary for  more...

Introduction to K-12 Online Teaching ...line Teaching is designed to give you an understanding of developing and teaching an online course. It is a basic level course and will prepare you to begin to develop an online course or course supplement. This course has been approved for?one SB-CEU upon completion?with a 70 percent or better passing score. It is also a prerequisite to the Intensive Course Development class. This course  more...

Comprehensive Online Instructor Certificate Program ...obust series of six courses that train instructors how to develop an online course and teach online. This certificate has been developed by a team of educational program development specialists and content experts from an Accredited State University. Let our Comprehensive Online Instructor Certificate program help you position yourself at the forefront of educators in your field! Available to  more...

Introduction to Teaching Online ... is a basic level course and will prepare you to begin to develop an online course or course supplement. The information we are sharing will hopefully help you engage students and organize classroom material in an online course shell so that navigation is intuitive and learning is not hindered but enhanced by the technology.? This course is offered by a State Accredited University and offers  more...

Blackboard Basics for K12 ...aspects possible. This course will help you learn how to develop and to manage your course using Blackboard 6. This course is offered by a State Accredited University and offers State Board Continuing Education credits for Michigan teachers.? If you are located in a state other than Michigan, please check to see if your State Board will honor the Continuing Education Credit.? The course  more...

HyperStudio Basics ...th an overview of using HyperStudio and an opportunity to develop both your own hypermedia project and a lesson plan incorporating the use of HyperStudio. This course is offered by a State Accredited University and offers State Board Continuing Education credits for Michigan teachers. If you are located in a state other than Michigan, please check to see if your State Board will honor the  more...

Introduction to Inspiration and Kidspiration ... Inspiration and Kidspiration. Help students organize and develop their ideas! Learn how to navigate the toolbars and manipulate text within the program. Discover how to integrate this program into your classroom. Introduction to Inspiration and Kidspiration is a seven day online course. This course introduces you to Inspiration and Kidspiration, a software package used to help students  more...

Online Research Techniques ... is a seven day online course. This course will help you develop online research skills and gain knowledge on Grolier Online and GaleNet resources. This course is offered by a State Accredited University and offers State Board Continuing Education credits for Michigan teachers.? If you are located in a state other than Michigan, please check to see if your State Board will honor the  more...

Writing Standards-Based Assessments ... students an edge on state assessments by learning how to develop test items aligned to your state academic standards. Through participation in this course, you will learn to write questions that meet your state and local standards, including those that use higher order thinking skills. Additionally, you will learn techniques item writers use to make it difficult for test-wise students to  more...

Making Effective Screenshots: Saving Time, Increasing Impact ... way to convey information quickly. We use screenshots to develop training sequences, illustrate documentation, develop GUI prototypes, support customers, and illustrate marketing brochures. But how can we take these screenshots efficiently, capturing what users need, modifying the images consistently, storing them for easy access, and placing them on our pages effectively? As a beginning  more...

QPRT Suicide Risk Assessment and Training ...develop and maintain formal procedures for increased productivity and consistency, implement methodologies to improve first contact resolution, and manage customer perceptions. Learn to use industry trends to run your organization effectively. This online course is a practical alternative for busy customer support professionals. Managers must master the tools and techniques for establishing  more...

Accelerate your Business Growth--Instructor-Led ... Course This course will guide you through the process of developing a strategy for effectively introducing a new product or service (your "offering") to the marketplace. When you think about developing a product or service strategy, you should think about it in five distinct stages Here is the situation you`ll be facing: a local gym owner has a great idea for a new product but doesn`t know  more...

Accelerate your Business Growth--Self-Directed ... Course This course will guide you through the process of developing a strategy for effectively introducing a new product or service (your "offering") to the marketplace. When you think about developing a product or service strategy, you should think about it in five distinct stages Here is the situation you`ll be facing: a local gym owner has a great idea for a new product but doesn`t know  more...

Access 2007 Level 2 ...develop the basic database design skills that students already possess. Students will gain a more complete understanding of how to create and use the primary database objects in Microsoft Office Access 2007, including tables, queries, forms, and reports. Access 2007 Level 2 Strives to broaden and develop the basic database design skills that students already possess. Students will gain a more  more...

Adobe CS3 Design: Workflow ...with Illustrator, build Web layouts with Dreamweaver, and develop rich media content with Flash. Discover amazing new features, fascinating techniques, and find out how to work more efficiently between the Adobe products in Creative Suite 3.This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Bonus--1 year full course  more...

Adobe Dreamweaver CS3: Essentials ...ces the tools in your hands to quickly and easily design, develop and eye catching and manageable websites. During this comprehensive introduction to Dreamweaver CS3 you will cover the basics of how to create Web pages, set links, and insert images, to more advanced techniques for creating page layouts with tables and CSS. This self-directed course can be completed within 90 days or sooner  more...

Advanced Certificate in Technical Writing ...y effectual principles of visual design to your documents Develop valuable information plans and content specifications Estimate and Manage your documentation projects Enroll today in this career track workforce education training industry certificate program. Frequently Asked Questions How long will it take me to complete the course? Depending on the amount of time you devote to the program,  more...

Advanced Customer Relationship Management -Part 2 ...r program. The course will teach you how to independently develop a CRM plan for your organization after conducting a focused analysis of your organization`s business processes and customer profile. This is an Instructor-Led course Advanced Customer Relationship Management (CRM)-Part 2 In todays highly competitive business environment, knowing your customers well and effectively interacting  more...

Coaching For Performance ...develop a structured approach to coaching. It helps them to recognize good coaching opportunities and plan successful coaching programs. It helps them to prepare and carry out productive coaching sessions and adjust their coaching style to suit the person and the situation. This course can be completed as quickly as you care to. Student is given 90 day access. Coaching For Performance This  more...

Crystal Reports XI ...reports, and utilizing subreports. Additionally, you will develop an understanding for Open Database Connectivity (ODBC) drivers, inner and outer joins, Structured Query Language (SQL), and updating and verifying data sources Your Crystal Reports XI training is presented by Jason Manibog, he has been in the IT business for the past eight years, five of those as a trainer/consultant. He has  more...

Crystal Reports 8 This self-paced interactive course will give the student in-depth knowledge of Crystal Reports 8 and all of its functionality. One of the greatest challenges in working with data and databases is creating useful, effective, and efficient reports that people will use to enhance the business capabilities of their companies. Upon completion of this course, the student will be able to quickly create  more...

Customer Astonishment: The Commitment to World-Class Customer Care ...rate such a commitment, a true spirit of partnership will develop. Brand loyalty will be the result. This course is an overview of the key insights to be found in Darby Checketts ™ new book, Customer Astonishment: 10 Secrets to World-Class Customer Care. User is given 1 year access to this course. Customer Astonishment: The Commitment to World-Class Customer Care Customer loyalty is the  more...

Delegation - Leveraging Through Others ...urse will teach you delegation techniques to allow you to develop your subordinates, train them in all aspects of the business, use your human resources most effectively, and open your time up for items that need your particular set of skills. Delegation - Leveraging Through Others This course will teach you delegation techniques to allow you to develop your subordinates, train them in all  more...

Design a Winning Business Based on Your Idea--Instructor-Led ...ning a business concept and laying the groundwork for the development of a robust business plan. In this course, you`ll gain experience with this process by completing a series of assignments that require you to help refine a business concept. Inspiration for a business start-up can come from all around you. You need to make sound decisions about which ideas to pursue and how to go about  more...

Design a Winning Business Based on Your Idea--Self-Directed ...ning a business concept and laying the groundwork for the development of a robust business plan. In this course, you`ll gain experience with this process by completing a series of assignments that require you to help refine a business concept. Inspiration for a business start-up can come from all around you. You need to make sound decisions about which ideas to pursue and how to go about  more...

E-mail Gems ...luttering mailboxes today? E-Mail Gems helps participants develop screen savvy as they create electronic messages readers view not as junk but as gems. Welcome to E-mail Gems Do e-mail messages in your company resemble screen versions of the junk mail cluttering mailboxes today? E-Mail Gems helps participants develop screen savvy as they create electronic messages readers view not as junk but  more...

Grant Writing Basics Applying for a grant can seem like a daunting task. Certainly, there is work involved, but with the help of this tutorial, you will know the steps that are necessary and find that success is not as hard to attain as you might think. While specifically geared for library education, this course has applicability for anyone writing grants. Grant Writing Basics Grants are not just free money, but  more...

Introduction to Writing Speeches and Presentations ...eeches and presentations Designed for people who want to develop skills in preparing speeches and presentations, this course covers the three basic types of speeches (Narrative, Informative, and Persuasive) and how to write them. Coursework focuses on the anatomy of a speech, the three basic types of speeches and the elements that go into making each one effective. Also, it touches on visual  more...

Keep Them Coming Back: Customer Retention Strategies That Work--Instructor-Led ...ario a year later, after the gym is back on its feet, and develop an Integrated Communications Plan to help grow the gym`s business by reaching out to new customers. Combined, the work you do in these assignments will help prepare you to do marketing for your own business. Feedback on your work will be provided in the form of automated expert solutions. You can also see feedback on your  more...

Keep Them Coming Back: Customer Retention Strategies That Work--Self-Directed A Trump U Course- Offering the right products and services often isn`t enough: smart marketing is the key to revenue growth. Take this course to find out how to do terrific, affordable marketing on your own. You will learn how to do the kind of marketing that will unlock your business`s potential. And you will start creating the kind of message that truly resonates with your customers.Students may  more...

Maximize Profits by Managing Real Estate like an Entrepreneur--Instructor-Led ...rket strategy and operations of a multi-unit building and develop a management strategy to increase the overall value of the property. The course is structured around a ?Learning by Doing? approach in which you will work through real-world problems set within a fictional scenario. You will assume the role of a first-time property manager. You will work with your "Uncle Max," a successful  more...

QuickBooks Pro 2005 ..., Novell, HP, Compaq, IBM, SCO and others. Matt currently develops course curriculum and provides product training seminars for Intuit, Microsoft, Novell, Hewlett Packard, and the Makau Corporation. After completing all three course levels, you will have gained a well-rounded education allowing you to... Setup your business finances within QuickBooks Develop lists from your QuickBooks data  more...

Technical Communication Industry Certificate - Mastery Level ... philosophy of quality management in publications project development Develop valuable information plans and content specifications Estimate and Manage your documentation projects Enroll today in this career track workforce education training industry certificate program. Frequently Asked Questions How long will it take me to complete the course? Depending on the amount of time you devote to  more...

Visual Studio .NET and ASP.NET Online Training This series introduces students to the ASP.NET platform, and gets students started using ASP.NET features such as server controls, validation controls and composite controls in their Visual Studio .NET projects. This e-learning computer training series includes all of the online training tutorials listed below and is provided in an interactive e-learning format. All courses allow for 1 year  more...

Build Your Own BIZ - Bootstrap Marketing ...e Your Product More Effectively This course will help you develop an effective plan for marketing your product or service. The class includes text and downloadable resources. Description of Course Bootstrap Marketing explores the following areas: Marketing basics Creating a marketing plan Defining your target audience Determining marketing channels (viral marketing, digital merchandising, trade  more...

Build Your Own BIZ - Customer Service That Sells ...Develop an internal customer service culture that is dedicated to serving your customers. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business  more...

Build Your Own BIZ - Employee Handbook ...develop an employee handbook that helps you communicate the mission, vision, and objectives of your company. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your  more...

Build Your Own BIZ - Networking ...l and Business Success This course will help you learn to develop relationships that help you expand your circle of influence, build relationships, and eventually help increase your personal and business success. The class includes video, text, and downloadable resources. Description of Course Networking explores the following areas: What is networking? Reasons for networking Baseline  more...

Creating Popular Web Content (Master Class) ... editor, able to handle whatever your boss throws at you. Develop a deep portfolio to show future employers and clients You?ll see how each genre has evolved as a virtual conversation between thousands of users, and thousands of writers, over time. Each element in the standard structure responds to a particular type of question asked by a lot of users. When you understand the give-and-take of  more...

Microsoft Exam 70-536: TS: Microsoft .NET Framework - Application Development Foundation ...st (MCTS). The MCTS 70-536 course teaches students how to develop applications that use system types and collections, how to implement service processes, threading, and application domains in a .NET Framework application, embedding configuration, diagnostic, management, and installation features into a .NET Framework application, how to implement serialization and input/output functionality in  more...

Adobe Dreamweaver CS4: Advanced ... professional techniques that will help you to design and develop an impressive web site using Deamweaver CS4. This training walks through advanced concepts in Dreamweaver CS4 including creating pure CSS layouts, working with reusable assets such as Snippets, Library Items and Templates. In addition, you will get the chance to work with Adobe's Spry Framework to create AJAX-enabled web pages.  more...

How to Adopt Green Practices in Business and Gain a Competitive Advantage ...prepared to implement a sustainability program. You will develop an action plan to go green and learn how to effectively market and promote your company?s green efforts to help obtain and maintain a competitive edge. Course Goal The course is designed specifically to provide all the information and tools you need to create and implement a Green Action Plan that significantly enhances your  more...

Practical Grant Writing I with Mentor ...tanding the essentials of that process. Participants will develop the skills necessary to identify potential funders, gather organizational information, create a budget, write a proposal, and develop a complete package for a grant submission. By the end of the course, participants will have had the opportunity to create a submission-ready package. If students do not have a real grant to work  more...

Practical Grant Writing II with Instructor ...tanding the essentials of that process. Participants will develop the skills necessary to identify potential funders, gather organizational information, create a budget, write a proposal, and develop a complete package for a grant submission. By the end of the course, participants will have had the opportunity to create a submission-ready package. If students do not have a real grant to work  more...

Medical Workforce Spanish ...anguage related to the healthcare setting. Students will develop all four language skills, including listening, speaking, reading, and writing. Students are also introduced to the culture of the Spanish-speaking world, which prepares the non-Spanish-speaking healthcare professional to provide medical care and attention to Spanish speaking patients in medical office settings and in hospitals.  more...

Certificate in Professional Technical Communication ...s: Proposals: persuasion, using data to make an argument, developing abstracts Data Reports: presenting data visually, writing with parallel structure Scientific Research: using citations, making abstracts concise How-To Guides: doing task analysis, working with lists User Guides: planning large documents, working with chapters Instructional Material: developing sample scenarios, monitoring  more...

The Model Leader "Leaders...know how to dance the old dance. We all grew up in traditional organizations with conventional leader and role models. Now the music has changed. We don't know the new steps and there are not footprints on the floor." Peter R. Schools' words accurately reflect the challenges of leading today. You have to be able to develop a diverse team that can achieve optimum performance. You have to  more...

Managing Cross-Functions Today, managers need to address the complex problems and challenges of the current global business environment. Managers must now rely upon other divisions, departments, or functions in order to allocate resources, prioritize their staff time, and cooperate with each other. This requires that managers develop a degree of systems thinking where managers operate in a large interconnected system of  more...

Managing for High Performance Managers today must deal with a myriad of business challenges. Often they must rely on their best personnel to get them out of a jam. But do they have the necessary skills and strategies for managing these key people? This course will examine what organizations need to do to ensure that they attract high performers, how they allow this talent to thrive, and, most importantly, how to avoid losing  more...

Tomorrow s Managers Competencies "It takes all the running you can do to keep in the same place." Lewis Carroll's words in Through the Looking Glass, have never been more applicable than today. The workplace is changing. Today's managers are competing for skilled workers, facing high turnover, and coping with technology changes that occur at warp speed. Effective managers must be less product-oriented, and more people-oriented.  more...

Tomorrow s Managers Development Tools ... the heart of what dynamic senior executives are doing to develop the managers who drive front-line performance. Teaching with influence is the key. Trained managers are more than systems and process supervisors. They lead and develop others. You and your managers will know precisely what to expect from one another. You will identify methods to make your managers change-ready, global thinkers.  more...

Managing as Coach and Counselor "The ripest peach is highest on the tree." "A man's reach should exceed his grasp." How do you motivate employees to go after "the ripest peach," or reach for the skill level that seems beyond their grasp? You do it by coaching. Coaching is what cultivates employee growth, not to mention employee loyalty. In Managing as Coach and Counselor, you'll learn to take people from adequacy to excellence.  more...

Competitive Strategies for a Global Marketplace ...ds toward globalization and technology, companies need to develop new strategies to effectively compete in the global marketplace. To stay competitive in today's marketplace, companies need to shift their focus from selling products to meeting needs. This course starts by painting a picture of the changing economic landscape and the new consumer. It continues by presenting ways of locating new  more...

Developing a New-product Strategy ...development is not a mystery. Nor is it only the concern of your research and development department. One of your main responsibilities as a product manager is to create a new-product strategy. This means that in addition to developing new-product goals, you also need to develop a plan for reaching those goals. In this course, you'll explore the tools and techniques to help you create a  more...

Preparing for the Behavioral Interview Research shows that the biggest problem with most interviews is that they lack focus and validity. This is the result of a lack of planning and structure on the part of an interviewer. To create and conduct an effective behavioral-based interview, you must have a clear understanding of what behavioral-based information is and the interviewing process itself. In this course, you'll gain a strong  more...

Monitoring Reporting and ISA Server Enterprise Edition To describe the use of ISA Server in an enterprise and develop a strategy for monitoring ISA Server activity  more...

Analyzing Workplace War Zones A team would be worthless if everyone agreed on every issue. The purpose of teams is to facilitate discussions and foster creativity. Sometimes the same discussions and creative thoughts that help the team can also bring about conflict. Nobody is perfect and not everyone is going to get along. It's important that teams identify and target any problems before they escalate. At the end of this  more...

Performance Reviews ...ccessful event. But to make it purposeful, a manager must develop better performance in her employees. This means both creating the best performance opportunities and identifying the steps a manager must take to develop her team members. Too often, training is the sole and unfocused response by many managers to their employees' development needs. This course ends by explaining how training  more...

Working with Temporary Agencies Efficient staffing can be the difference between high productivity at a reasonable price and inefficiency regardless of price. To efficiently manage peak time and special project staffing requirements, you need to be able to work with temporary agencies. This course will develop your skills at using temporary agencies to meet short-term staffing requirements. Applying these important strategies  more...

Management Development for Technical Professionals ... skills you have as a technical professional, you need to develop the skills of effective managers. This course will assist you in a self-assessment process that is essential to your efforts to become an effective manager. You will analyze the traits and skills you currently possess. Then you will determine which skills need enhancement and which skills require development. Various avenues for  more...

Process Management Skills ...'s organization.To be efficient as a manager, you have to develop a suite of organizational skills including time management, performance management, and stress management.This course will help you develop your skills at organizing and scheduling activities such as meetings, client conferences, and personnel reviews. Process Management Skills will also assist you in setting goals and  more...

Leadership Development for Technical Professionals ...ting your current leadership skills. It also includes the development of more refined managerial skills such as facilitation and conflict resolution in order to deal with work teams effectively and the problems that can arise in the work setting.This course will develop your abilities to plan and facilitate productive meetings, resolve conflicts, and create team-based approaches to managing.  more...

Strategies for Transitioning into Management ...luding how to prepare for the transition into management, develop management tactics and measure your management success. In addition, you'll develop techniques for facing the realities of management, such as understanding the impact of the Information Age on your management role, working effectively with your peers and maintaining a good relationship with your manager. After completing this  more...

Problem Performance Improvement ...ovement also requires that the worker be given support to develop his or her skills, knowledge or whatever has caused the performance problem. It is essential that the manager is able then to apply three techniques to support the under achieving worker. These are to use a specific training program to resolve the problem, to appoint a coach to support the worker and to apply rigorous supervision  more...

Elements of Marketing Strategy ...develop a powerful, and well-documented marketing strategy in order to get your new product or service approved. This course is designed to give you a strong start in developing your marketing vision, direction, and ultimately a plan. You'll get an overview of the key factors encompassing the broad scope of strategic marketing. You'll be able to discuss cost structures and their influence on  more...

Competitive Factors in Strategic Marketing You've got a great idea for a new product or service for your organization, or a major enhancement for an existing one. Now you've got to present the case to the decision-makers to go forward. What kinds of topics should you include in your strategic marketing plan? In this course you'll learn exactly what to consider as you develop and present your plan, including market data and competitor  more...

Web service technologies To introduce web services and to provide an overview of the Java technologies that can be used to develop them ? including the Java XML Pack, servlets, and JSPs  more...

Improving Your Image ...his course, "Improving Your Image," will teach you how to develop such an image. First, you will be given tips for determining the corporate image you currently have and the one you want to project. Next, you'll learn the subtleties of body language and how to use them. Some ways of making an impression are better than others; you'll learn the ways that are best. Finally, you'll learn the  more...

Preparing for Change When the organization you work for changes, and demands that you change along with it, wariness and uncertainty are natural. Change signals the end of the tried, trusted, and familiar. But change is also a new beginning--a springboard into a new and potentially exciting personal future. "Preparing for Change" focuses on the mental attitudes and behaviors you need to develop in order to take  more...

The Outsourcing Project To plan and develop an outsourcing project  more...

Implementing a Succession Plan Simulation ...often as little as 6 months to one year from the start of development, so in order remain profitable, the company relies on a highly skilled research and production staff to collate data, analyze markets, and write reports with extremely short turn-around times. More often than not, these studies are pre-marketed, so late deliveries or aborted projects can be quite costly. URG has experienced  more...

Lean Strategies ...equence. In this course, you'll learn how to prepare for, develop, and maintain a lean organization. In Lesson 1 you'll learn what lean techniques to implement first and how to make the organizational transition go smoothly. In Lesson 2 you'll explore how to deploy specific lean techniques and support your efforts with proven strategies. In the last lesson you'll discover how to expand lean  more...

Strategic Management - Corporate Implementation ...nvolved in corporate implementation. The first step is to develop action plans and functional tactics. Action plans guide strategic implementation by specifying a firm's given tasks for a particular period, while functional tactics are short-term activities that a firm undertakes to implement its strategies. The second step of corporate implementation is to integrate the strategies into the  more...

Estimating the IT Project Work Effort ...ff the mark? One way to solve these common problems is to develop accurate work estimates for your next IT project. In this course, you will learn methods to calculate work estimates, and how to determine which work estimating method you should choose for your IT project. In addition, you will learn how to identify the risks associated with individual tasks, and on an IT project as a whole. You  more...

Web service technologies To introduce web services and to provide an overview of the Java technologies that can be used to develop them ? including the Java XML Pack, servlets, and JSPs  more...

HIPAA Evaluating the Impact of the Privacy Rule Employees and managers need to become more aware of the information they disclose about employees and who receives it. HIPAA applies to health information in all formats--including electronic transfers, documents, and spoken communications. Managers and staff will need to use new forms to track the way they use and disclose confidential information, and they'll need to implement changes at the  more...

The Mechanics of Communicating Effectively ... your message won't be heard. This course explains how to develop a voice that people want to listen to, and gives some valuable remedies to use to make your speaking voice the best it can be. Similarly, good listening involves more than just hearing what is being said. To be an accomplished listener you must be prepared to become actively involved in the process, demonstrating your  more...

Planning an Effective Business Meeting If you are in a business that has meetings, you know how much time is spent in them. A recent survey of 2000 business leaders indicated that managers spend over fifty percent of their time in meetings. That same study indicated that managers felt that about one third of those meetings were unproductive. This course will present you with information that will help you improve the quality of your  more...

Emotional Intelligence and Teamwork Elizabeth and Cassandra started with the same company at the same time in similar positions. Both were bright women. Both were at the top of the class at prestigious universities. Both had exceptional technical skills. Yet, after six months in the organization, Elizabeth seemed to be making a bigger impact and enjoying more success. She was friendly with members of her own department and knew many  more...

Connecting and Communicating Believe it or not, you are a born negotiator. Every day you deal with people in some way. Basically, negotiation is a means of getting what you want from others. Unfortunately, other people don't always respond in the way that you want them to and your desires may go unfulfilled. Have you ever found yourself in this situation, wondering what went wrong, why your appeal fell by the wayside? Dale  more...

Negotiating Inclusively "Today's profits are yesterday's good will ripened." Eugene P. Berten obviously understood the benefits of investing in relationships when he spoke these words. Having the ability to effectively negotiate among diverse groups of people is a major feat. Imagine trying to communicate with someone who is very different from you. Perhaps he is from another country, or another generation. How would you  more...

Mastering Negotiation ...a necessity. In this course, you will discover ways to develop mastery in negotiation. Adopting the values, attitudes, and beliefs of master negotiators is a significant step in the process. You will also become familiar with methods of positively influencing others and assuming a power stance. Effective habits of master negotiators are presented along with a tool kit of sure-fire  more...

Evaluation and Review So, is it success or failure? It's crucial that you take time to review your completed project and confirm the outcomes. What has been achieved, and what didn't go as planned? And how have you performed personally? Of course, success depends on your ability as an external consultant to continually develop in the role, increase your skills, and make overall improvements in your performance. This  more...

Internal Consulting Skills ...nt? What skills do you have already, and which should you develop further? This course gives you the opportunity to review your existing abilities and ways of improving your current performance. Internal consulting is not only about your specialist or technical knowledge. It's about your ability to communicate. If you fail to get your message across to other people, your ideas will be lost, and  more...

Evaluating Internal Assignments So, is it success or failure? It's crucial that you take time to review your project and confirm outcomes on completion. What has been achieved, and what didn't go as planned?And how have you performed personally? Of course, success depends on your ability as an internal consultant to continually develop in the role, increase your skills, and make overall improvements in your performance. This  more...

Using Data as a Technical Professional Consultant ..., in your role as an internal consultant, you may have to develop surveys or conduct interviews with individuals or groups in order to quickly collect the data pertinent to your current project. In addition, you will be analyzing the information, arriving at conclusions, and presenting your findings and recommendations to the internal client. This course provides content to help consultants  more...

Managing Challenges in Customer Service During an average working day in a call center, customer service agents (CSAs) handle dozens of customer calls. The calls may range from simple requests for product information to urgent demands for solutions to complex problems. The callers may range from quiet, logical, and professional in their manner to noisy, impatient, and infuriated. CSAs are expected to meet the challenges of handling all  more...

Discovering What Your Customers Want The data are in, and there's no doubt about it: The return on customer loyalty goes directly to your company's bottom line. Too often, however, organizations seeking to improve customer satisfaction and loyalty begin with a survey. To build a successful customer satisfaction system, you have to begin with the basics.When customer satisfaction programs begin with a survey, and not a plan, the  more...

Developing Customer Satisfaction Surveys ...develop their first survey, they've seen so many that it seems like developing one will be a piece of cake. To an extent, they're right. Developing a GIGO (Garbage In/Garbage Out) survey is a no-brainer. Developing a survey that gets valid, reliable data, however, is both science and art.In this course, you'll learn to use the principles of survey design to develop a customer satisfaction  more...

Brand Management Integrated Marketing ...strengthening a shallow brand. Develop an integrated brand. Implement an integrated brand. Relate driver components to brand extensions. Align marketing media with brand. Sequence the steps of completing a marketing audit. Identify the  more...

Sales Skills Gaining Customer Commitment ...mmitment, you will learn how to establish credibility and develop relationships with your clients, as well as what questions you should ask clients when determining their needs. You will also learn the three stages of need, how to determine which stage of need a client is in, and how to help clients envision themselves benefiting from your product or service. In addition, you will learn what to  more...

Sales Skills Developing a Winning Strategy ...Developing a Winning Strategy, you will learn how to research market conditions and analyze your competitors using a SWOT matrix. You will also learn the steps of the consulting strategy and what questions you should ask when planning solutions for clients. In addition, you will learn the steps to take to help clients find solutions to their needs. Learn To  more...

Brand Management Branding on the Web ...ith guidelines for each process as well as guidelines for developing effective Internet brand names. By applying the information in this program, you will be able to develop an online brand, determine appropriate situations for creating secondary brands, and introduce a brand on the Internet. Learn To Identify the steps for branding on the Internet.  more...

Sales Management Leading a Sales Team ...You will also learn what forecasts sales managers usually develop, the four factors to define when referring to a forecast, and how forecasts are used. In addition, you will learn steps for conducting sales meetings and the best method for setting goals in the meetings. Learn To Identify the steps for choosing the best territory strategy.  more...

Consulting Skills Serving as an Internal Consultant ...rnal consultants. Identify ways to develop leadership. Identify the steps for selling your skills to an internal client. Follow the steps for selling your skills to an internal client. Simulation Overview: In this simulation, you have spoken with sales reps and customer service  more...

Strategic Management Analyzing Strategic Options ...rs the student an overview of the information required to develop an effective strategic option, consider appropriate issues when performing a strategic audit, and use the SWOT review to analyze a company's situation. The program describes how to evaluate internal resources, capabilities, and core competencies, and analyze external factors, such as industry trends and competition. Learn To  more...

Competitive Intelligence Implementing a Competitive Intelligence System ...of what competitive intelligence (CI) entails, and how to develop and implement a CI system in an organization. The program covers in detail the benefits of having CI in an organization, as well as the steps of the CI process. It also covers the types of CI systems and how to select one. Learn To Identify the benefits of competitive intelligence.  more...

Managing Business Risk Financing Contingency Planning ...onsibilities of contract management and the importance of developing a business contingency plan. Learn To Identify the categories of risk financing tools. Identify the legal characteristics of insurance contracts. Identify the major responsibilities of contract management.  more...

Visual InterDev 6 0 Planning a Web Application ... and maintenance factors that need to be considered while developing a web application; and identify the basic concepts related to Web application design. L earn To: Examine the key concepts involved in planning a Web site. Identify the features of the various Microsoft products that can be used to develop a Web application. Identify the guidelines to follow while  more...

Macromedia Flash MX 2004 Getting Started ...ted at beginning and intermediate level users of Flash to develop applications or learn ActionScript. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Flash MX 2004 Fundamentals Identify the key features of Macromedia Flash MX 2004. Identify  more...

Macromedia Flash MX 2004 Fundamentals of ActionScript ...ted at beginning and intermediate level users of Flash to develop applications or learn ActionScript. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Understanding ActionScript Identify the new features of ActionScript 2.0. Identify the basic  more...

Windows 2000 Planning Implementing Active Directories - Part 4 ...vides students with the knowledge and skills necessary to develop an upgrade strategy from a Microsoft Windows NT to Windows 2000. It introduces domain consolidation and provides the information necessary to successfully combine multiple domains into fewer domains. It provides the information necessary to design integration between Microsoft Exchange Server version 5.5 directory services and  more...

Advanced Six Sigma The Measure Analysis Phases of DMAIC ...ow metric systems help in collecting appropriate data. Develop a data collection plan. Understand the parameters for evaluating the data collection plan. Discuss the features of different data analysis tools. Identify the statistical methods used to analyze a problem area. Understand the significance of root-cause analysis in identifying real issues. Audience: This  more...

C Foundation for Non-C Programmers - Part 2 ...ert one data type to another non-fundamental data type. Develop efficient applications by using standard libraries and exception handling techniques. Identify the steps in the development life cyce. C ontent Emphasis Skills-Based A udience Application developers, application programmers, client/server developers, systems programmers, and software engineers are the types of  more...

Data Modeling - Develop Depth to Your Models ...n by learning a top-down, systematic approach to database development using entity-relationship models and normalization. Then you will use this approach to identify and define business information requirements both in the course and within your work environment. This course can be used as part of Oracle's integrated curriculum. It is designed to act as an alternative prerequisite to a large  more...

Process and Function Modeling ...ing. Place process modeling in the context of system development methods. Identify the basic diagramming techniques of a process model. Use basic diagramming techniques to build a simple process model. Refine a simple process model with more detail to fully illustrate the business function. Identify the components of the Function Hierarchy Diagram. Develop an  more...

Oracle Report Builder Controlling Reports ...part Oracle Report Builder series that is based on Oracle Developer/2000 Release 2. This course helps participants learn how to develop report templates, code PL/SQL triggers in a report, and use Report Builder's built-in package. Finally, building reports for different environments will be covered. L earn To: Identify the regions of a report template. Modify template regions  more...

Visual InterDev 6 0 Planning a Web Application ... and maintenance factors that need to be considered while developing a web application; and identify the basic concepts related to Web application design. L earn To: Examine the key concepts involved in planning a Web site. Identify the features of the various Microsoft products that can be used to develop a Web application. Identify the guidelines to follow while  more...