Instructor Led Developing Training in Suffolk, uk

Dealing with Difficult People ...Developing your understanding of behavioural types is the first step in formulating a way of dealing confidently with difficult people and situations. Target Group This course is aimed at managers, senior staff or any personnel who wish to deal with difficult situations assertively. Objectives By the end of the course, delegates will be able to: Analyse their behaviour and that of  more...

Time Management ... done on time? This practical, one day course focuses on developing time and self management systems so delegates can learn to be less stressed and achieve tasks more efficiently at work. Target Group This course is aimed at any personnel who regularly have numerous tasks demanding their attention and who need to juggle conflicting priorities Objectives By the end of this course  more...

Advanced Microsoft Access ...developing delegatesa ™ existing skills and equipping them with a good understanding of the advanced functions of Microsoft Access. The course can be delivered either on a 1: 1 or group basis. Target Group This course is aimed at people who are already competent users of Microsoft Access and wish to develop these skills to an advanced level. Objectives By the end of  more...

Advanced Microsoft Word ...developing delegatesa ™ existing skills and equipping them with a good understanding of the advanced functions of Microsoft Word. The course can be delivered either on a 1: 1 or group basis. Target Group This course is aimed at people who are already competent users of Microsoft Word and wish to develop these skills to an advanced level. Objectives By the end of this  more...

IT Management Development Program This intensive four day program focuses on the fundamentals of the managerial role within an IT setting. It equips the delegate with essential skills, techniques and strategies, as well as addressing the key principles of personal and business development. Target group This program is aimed at managers who have responsibility for people and performance within an IT team Objectives By the  more...

Managing People ... self-understanding and personal effectiveness as well as developing an understanding of what motivates other people. Target Group This course is aimed at managers, team leaders and senior staff who are either new to their role or wish to develop and build upon their existing skills. Objectives By the end of this course, delegates will be able to; Understand their own personal  more...

Performance Management ...rformance of those performing at a satisfactory level and developing the 'stars'. Target Group This course is aimed at managers & supervisors who currently have responsibility for managing and maintaining the continued performance of their staff. Objectives By the end of this course, delegates will be able to; Understand the principles of effective performance management; Identify  more...

Supervisor Skills ... role of a supervisor / team leader and the importance of developing the skills required to be successful in this role. Target Group This workshop is aimed at supervisors and team leaders within any organisation or industry who are either new to the role, or wish to enhance their current skills Objectives At the end of the workshop, delegates will be able to: Analyse their role,  more...