Online Developing eLearning

DEVELOPING A USER-CENTERED SOFTWARE DESIGN APPROACH DEVELOPING A USER-CENTERED SOFTWARE DESIGN APPROACH  more...

Talent Management Basics ...zations? Talent management focuses on recruiting, hiring, developing, and retaining the right talent to drive an organization's performance. This course helps clarify talent management's key role in helping an organization perform at its peak. It introduces and defines talent management, describing key concepts related to it. It also points to why effectively managing talent is so important. In  more...

Talent Management Planning ...uirements and what processes are in place for attracting, developing, and retaining the right people. Then you can create a plan for meeting your talent needs that align with the overall goals of the organization. This course describes some of the challenges of managing talent, which you should keep in mind as you create your talent plan. It discusses how your talent needs are impacted by  more...

Talent Management Developing and Engaging Talent ...Developing and Engaging Talent Organizations depend on talented employees to help them achieve their goals. But without a talent management strategy focused on keeping these employees engaged, they may be sending out resumes rather than working to achieve those goals. Employee engagement and commitment are key success factors for any organization. This course describes how to begin  more...

Developing Your Direct Reports ...Developing Your Direct Reports A main goal of managing is developing your direct reports. This involves not only coordinating their work in a way so your organization's business objectives are met, but also empowering them and providing opportunities for them to meet their own professional development objectives. This course provides an overview of the importance and benefits of  more...

Leading with Emotional Intelligence ...s directly but appropriately, and having the capacity for developing relationships. All of these abilities distinguish individuals with high emotional intelligence. Emotional intelligence is a more reliable predictor of success than intellect Leaders with a strong mixture of emotional awareness, self-management, and social skills navigate relationships more effectively and are more likely to be  more...

Introduction to Internal Auditing ...Auditing Surprises can be very costly to a company. Developing in-house strategies to ensure that internal processes are being followed and quality expectations are being met is a powerful tool for avoiding surprises. This course, Introduction to Internal Auditing, will introduce you to internal auditing strategies and techniques that help accomplish this end. Specifically, you will learn  more...

Effective Budget Management ...ollable budget and to prevent cash crunch situations from developing. To effectively manage your budget, you need to understand the elements of the various budgets and understand the importance of ongoing monitoring and analysis of their individual components. In this course, you will learn how to develop a cash budget and utilize various techniques to determine a company's current or desired  more...

Strategic Management HRCI PHR ...tion services. As an HR professional, you are involved in developing the business strategy to achieve organizational goals. Toward that end, this course will help you prepare for the HRCI certification examinations with regard to strategic management. In this course, you'll learn about such things as dealing with change, corporate governance, and the strategic planning process. All the topics  more...

Developing Employees HRCI PHR ...Developing Employees (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR) The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including the theories and applications of employee training and training program development. As a human resources professional, you  more...

Developing Human Resources HRCI PHR ...Developing Human Resources (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR) The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including human resources development and performance management. As a human resources professional, you are responsible for  more...

Management of the HR Process HRCI SPHR ...nto the twenty-first century, its role is becoming key in developing organizational strategy. As a result, it is crucial for HR professionals to have a working knowledge of other functional areas of the business, so that they can provide the operational and administrative support necessary to attract and retain qualified employees. This course explains how to strategically diagnose the  more...

Strategic Approaches to Workforce Planning and Employment HRCI SPHR ...anning and employment involves the processes of planning, developing, implementing, administering, and ongoing evaluation of recruiting and hiring to ensure that the workforce will meet the organization's strategic goals and objectives. This course prepares learners interested in the Human Resource Certification Institute (HRCI) Senior Professional in Human Resources (SPHR) Certification. The  more...

Strategic Approaches to Total Rewards HRCI SPHR ...or organizations is often employee salaries and benefits. Developing an integrated compensation and benefits program that aligns with strategic goals is essential for HR today. This course examines how compensation and benefits programs are changing. The course looks at how the total rewards system is becoming more popular and assesses how organizations need to revisit their compensation and  more...

Nonstatistical Control Tools Maintaining Controls Nonstatistical Control Tools & Maintaining Controls ASQ Six Sigma Black Belt (SSBB) In the final stages of the Six Sigma DMAIC methodology, once process improvement opportunities are identified and implemented, teams need to control the improved processes in order to sustain improvement gains. Process control includes applying tools to continuously monitor and maintain each improved process,  more...

Sustaining Improvements Gains from Six Sigma Projects ... explore the use of a postmortem analysis, guidelines for developing training plans, and recommendations for delivering the training plan. Documentation such as manuals, work instructions, and standard operating procedures will be discussed, along with different measurement tools that can be used for ongoing evaluation of the improved process. This course is aligned with the ASQ Certified Six  more...

Developing Project Charters and Tracking Six Sigma Projects ...Developing Project Charters and Tracking Six Sigma Projects ASQ Six Sigma Black Belt (SSBB) A project charter is the most important document used to initiate and manage a Six Sigma project, and it is treated as an informal contract between an organization and the Six Sigma team. The project charter articulates the problem that the Six Sigma team is going to work on, and the project's  more...

Developing an Application Using User-Centered Design Developing an Application Using User-Centered Design To conduct user research and to design effective user interface and interaction elements  more...

Project Management Fundamentals Project Management Fundamentals The evolution of business strategies has increased the importance of management having a thorough understanding of the products they produce. More and more employees are getting promoted from within to become project managers as they fully understand what they are trying to produce and how best to meet the quality and quantity requirements set forth by upper  more...

Initiating and Planning a Project Initiating and Planning a Project Initiating and Planning are crucial phases in developing and executing any successful project. Companies that are embarking on a new project initiative must assign people to gather facts and decide what exactly they want to produce and how they are going to produce it. This course examines which factors should weigh in during the project selection process  more...

Developing the Team and its Culture ...Developing the Team and its Culture Henry Ford once said that coming together is a beginning; keeping together is progress; working together is success. Mr. Ford knew the importance of teamwork. Ask anyone who has worked in a project or team environment, and he will tell you that team dynamics make a huge difference in terms of getting work done and in the whole working environment. A  more...

Ergonomics in the Workplace ...st both employees and employers in minimizing the risk of developing work-related MSDs. This course applies to both office and industrial settings. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to define terms related to the study of ergonomics, recognize signs and symptoms associated with musculoskeletal  more...

Computer Ergonomics ...st both employees and employers in minimizing the risk of developing work-related MSDs. This course applies to employees and employers required to work in computer/data entry environments. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives for this course are to: define terms related to the study of ergonomics,  more...

Using Emotional Intelligence on the Job ...ence to work is an emerging trend in the corporate world. Developing the best talents in executives, managers, and employees throughout the organization has become vital to workplace success. Intellectual knowledge is no longer enough; you must also have the interpersonal competence that comes with emotional intelligence. In this course, you'll learn the value of emotions and how they can  more...

Planning Project Human Resources ...man Resource Management processes of planning, selecting, developing, and managing a project team. While selecting the right team to do the work is critical to project success, it doesn't stop there. Good project managers know how to create the right type of atmosphere for their projects, keep their team members motivated throughout the project, and manage issues and changes that could possibly  more...

Managing Project Human Resources ...while a negative atmosphere can have the opposite effect. Developing effective project teams is one of the primary responsibilities of a project manager. Once the team is working effectively and the project is underway, it is time for the project manager to proactively manage the project team in order to address and resolve personnel issues that could adversely affect the project. This course  more...

Planning Project Procurement ...y analysis. Learners will be introduced to the process of developing a procurement management plan and determining which procurement contract best suits the projects needs, which are both vital to ensuring a project manager is able to procure the products or services for project success. This course is aligned with A Guide to the Project Management Body of Knowledge (PMBOK Guide) - Fourth  more...

Project Requirements and Defining Scope ...l the activities related to planning scope management and developing a project scope statement. Specifically, learners will be introduced to the first two processes in the Project Scope Management knowledge area Collect Requirements and Define Scope. Learners will be introduced to best practices outlined in A Guide to the Project Management Body of Knowledge (PMBOK Guide) - Fourth Edition  more...

Defining and Sequencing Project Activities ...ities be sequenced for optimal results? The first step in developing a reliable project schedule is identifying project activities and their interrelationships. This course covers defining and sequencing project activities in the project management discipline, and introduces best practices outlined in A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fourth Edition, published by  more...

NFPA 1600 Disaster Emergency Management NFPA 1600: Disaster/Emergency Management Over the past decade, emergency management and business continuity planning have been recognized as necessary to continued operational success in both the public and private sectors. Key to this was the development and widespread use of the National Fire Protection Association (NFPA) Standard on Disaster/Emergency Management and Business Continuity  more...

Introducing NET 3 5 and Visual Studio 2008 ... The Microsoft .NET Framework 3.5 is an environment for developing, deploying and running applications and web services on Windows platforms. The .NET Framework supports the use of different languages and libraries for application development. Application types include both Windows-Forms applications and Web applications. Visual Studio 2008 is an integrated development environment that  more...

Building NET 3 5 Applications with Visual Studio 2008 Building .NET 3.5 Applications with Visual Studio 2008 Microsoft Visual Studio 2008 is an integrated development environment that includes a drag-and-drop interface designer and many other tools for building and deploying .NET applications. Various enhancements have been added to the .NET Framework 3.5, including support for developing applications using Windows Presentation Foundation,  more...

Managing from Within Self-empowerment ...ought that you could be the best boss you've ever had? By developing attitudes and skills that empower you, you can manage from within and become your own best boss. Self-empowerment is the process of taking responsibility for your attitudes, behaviors, and actions at work to maximize your effectiveness. As an empowered employee, you will be driven by ownership, initiative, and performance.  more...

Effective Relationships with Customers ...rketplace? Take control by picking the best customers and developing equal, trusting partnerships with them. When you limit your investment in your customer relationships, you also limit your growth potential. Developing strong, respectful relationships with your customers is a win-win situation. This course introduces the ingredients for creating and maintaining more effective and productive  more...

Incident Management Interactions ...the ability to identify and address widespread incidents, developing processes for handling categories of incidents as efficiently as possible, and taking proactive steps to address problems before incidents even occur based on patterns you see in incidents being reported. This course covers the nine steps in the Incident Management process, including identifying, categorizing, and closing  more...

Green Business Planning Sustainability Strategies ...nd regulations provide organizations with a framework for developing green business sustainability strategies and help them to communicate their commitment to sustainability. It examines how to plan for sustainability, stressing the need for leadership to make people across the enterprise aware of, and get them to commit to, the principles and objectives of environmental sustainability. The  more...

Getting Ready to Coach ... Coaching offers organizations a win-win method for developing their employees. It not only helps individuals reach their potential but also helps the organization improve its productivity and competitiveness. In a rapidly changing business world, coaching can also help employees adjust and adapt their skill sets. Coaching is about encouraging, confronting, challenging, questioning, as  more...

Office Ergonomics ...st both employees and employers in minimizing the risk of developing work-related MSDs. This course applies to employees and employers in office/administrative type settings. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: define terms related to the study of ergonomics; recognize the general requirements of  more...

Implementing a Mentoring Program for the Organization Implementing a Mentoring Program for the Organization Would a mentoring program give your employees the extra edge they need to succeed? In this course, you'll learn about the purposes, advantages, and procedures involved in developing a mentoring program. You'll examine the program coordinator's role and the guidelines that should be in place before the program begins. You'll learn about  more...

Mentoring On-line Mentoring On-line Rapid changes in the way organizations look and do business have generated a new business tool: e-Mentoring. Here's an opportunity to examine the challenges and advantages of e-Mentoring and explore how to adapt communication skills to electronic media. Learn how to grow and manage e-Mentoring relationships by effectively selecting and matching e-Mentors and prot g s,  more...

Preparing for Business Crises Preparing for Business Crises Effective preparation is the key to almost any project or undertaking. This is especially true of crisis management, where you actually have to prepare for unforeseen events. This course starts by providing basic background information on business crises. The course then provides specific tools that you can use for anticipating business crises, and processes for  more...

Industrial Ergonomics ...st both employees and employers in minimizing the risk of developing work-related MSDs. This course applies to employees and employers in industrial work settings. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: define terms related to the study of ergonomics, recognize the general requirements of the  more...

Developing and Controlling the Project Schedule ...Developing and Controlling the Project Schedule PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned The project schedule is critical to project management. It determines the planned start and finish dates for project activities and milestones. It also confirms which activities are dependent on others, therefore  more...

Planning Your Field Sales Approach ...cal tools for determining call and meeting objectives and developing appropriate openings for face-to-face selling situations. Included in the course are detailed descriptions of the six customer buying roles a field salesperson typically encounters and tips for working effectively with each. This course demonstrates how to generate effective account profiles, emphasizing the information needed  more...

Sales Math 101 Developing a Sales Plan for Success ...Developing a Sales Plan for Success Bernard Berenson, the prominent American art critic, said, "I would, I could stand on a busy corner, hat in hand, and beg people to throw me all their wasted hours." Would you like to recapture your wasted hours? Unfortunately that is impossible, but you can make the most of the hours in your day with the help of this course. Sales Math 101: Developing  more...

Developing Applications that Use SQL Server Support Services Developing Applications that Use SQL Server Support Services Microsoft recognize how to develop and deploy SQL Service Support solutions with Notification Services and Service Broker  more...

Developing Applications that Use SQL Server Business Intelligence Services Developing Applications that Use SQL Server Business Intelligence Services Microsoft recognize how to implement Reporting Services to generate reports and Integration Services to manipulate data according to your requirements  more...

Working with Your Customer s Key Players ...) approach--communication. You'll start by learning about developing coach relationships in your target account. A vital part of your sales effectiveness depends on finding contacts at target accounts that can become part of an internal "network of coaches" for the sales process. Then, you'll learn about gaining access to senior-level management and dealing with "gatekeepers." By effectively  more...

Developing and Deploying Strategic Plans ...Developing and Deploying Strategic Plans ASQ Certified Manager of Quality/Organizational Excellence Manager of Quality / Organizational Excellence Successful organizations are founded on effectively developing and deploying strategic plans. Organizations must identify their primary goals and objectives based on their mission and vision statements. Other success factors include  more...

Leadership ...ements. A clear understanding of these elements is key in developing an organization's strategic plan and vision. These core elements include: organizational structure and culture, roles and responsibilities of managers and leaders, change management, motivation and negotiation, and conflict and empowerment. This course explores the concepts of organizational design and leadership  more...

Basics of Six Sigma Projects and Teams ...h projects. The management of Six Sigma projects involves developing and adhering to a project charter that reflects a shared understanding of project expectations, scope, deliverables, and schedule. This course will examine the fundamental project management tools used in a successful Six Sigma project. The course introduces the essential elements of a project charter, explains how project  more...

Professional Networking Essentials Finding Opportunities to Make Connections Professional Networking Essentials: Finding Opportunities to Make Connections In the modern connected business environment, knowing the essentials of professional networking is a major asset and key for success. Networking is all about people and making beneficial connections that will help you build a stable and fulfilling career. Unleashing the power of a network isn't something to be  more...

Professional Networking Essentials Developing Confidence ...Developing Confidence Why can some people walk into a room and start making new acquaintances almost immediately? It's as if they're hardwired to know how to introduce themselves and establish a relationship with everyone they meet. Wouldn't it be great to have that kind of finesse with people and be able to network with ease? The reality is that while networking may seem intimidating or  more...

Reusing Content in Dreamweaver CS4 Reusing Content in Dreamweaver CS4 Adobe Adobe Dreamweaver CS4 provides web developers with a variety of tools that allow them to reuse existing content and assets when developing web sites. This course explains these features, including templates, the site library, and the implementation of frames and framesets. The practice of using server-side includes to dynamically load content at  more...

Reusing Content in Dreamweaver CS3 Reusing Content in Dreamweaver CS3 Adobe Adobe Dreamweaver CS3 provides web developers with tools that allow them to reuse existing content and assets when developing web sites. This course explains these features, including templates, the site library, and the implementation of frames and framesets. The practice of using server-side includes to dynamically load content at runtime is also  more...

Web 2 0 Fundamentals Web 2.0 Fundamentals Web 2.0 technologies including RSS feeds, blogs, and wikis provide powerful ways to access site information and enable users to participate and collaborate in the creation of site content, rather than being passive users of a web site. This course provides an overview of what Web 2.0 is and the role that the Web 2.0 technologies play. Specific topics covered include an  more...

Web Development Fundamentals Web Development Fundamentals This course will provide an overview of the concepts and skills necessary to design and publish a web site. It will cover how to use HTML and CSS to develop web site content. It will also provide an overview of the role of languages such as DHTML, XHTML, XML, and JavaScript in web site implementation. It also introduces the user to advanced web techniques such as  more...

Internet Site Development Internet Site Development Planning and designing sites based on customer requirements is an essential aspect of web development. This course covers the key aspects of planning and designing sites for users, ensuring that sites have gone through site functionality testing, and also explores the use of active content and multimedia in site development. This course is part of a series in the  more...

The Voice of Leadership The Power of Leadership Messaging ...nd how it reflects on you as a leader. One of the keys to developing your leadership message is establishing credibility. You must always do what you say you'll do. Powerful leadership messages have distinct qualities, and leaders who learn how to deliver these messages are much more likely to persuade their audiences. This course covers the leadership attributes that shape messages and  more...

Developing Your Reputation of Professionalism with Business Etiquette ...Developing Your Reputation of Professionalism with Business Etiquette Your reputation often precedes you in any work environment. It can define your creditability, impact your career opportunities, and shape your relationships with your colleagues. Because your reputation is so important, you must proactively build a positive one if you want to succeed in your career. Developing a  more...

Porfessionalism Business Etiquette Personal Accountability ...ce of personal accountability and outlines strategies for developing a personal accountability framework. This helps empower you to be your own boss, set your own standards, and carry yourself with professionalism and confidence. It provides you with techniques to set appropriate goals based on your abilities and available resources. And it shows you how to develop an action plan to achieve  more...

ORACLE DATABASE 10g DEVELOPING PL SQL PROGRAM UNITS ORACLE DATABASE 10g: DEVELOPING PL/SQL PROGRAM UNITS Oracle  more...

Critical Thinking Essentials Applying Critical Thinking Skills Critical Thinking Essentials: Applying Critical Thinking Skills Your thinking can have a significant effect on the quality of your life - it determines how well you work through complex problems, make decisions, and accomplish your goals. That's why developing critical thinking skills is so important. To think critically is a practical goal - one you can apply to every question, issue, or  more...

CompTIA Network 2009 Network Protocols ...t of standards that could be used by anyone designing and developing applications and services that would need to communicate across a network. The Open Systems Interconnection (OSI) model was designed to meet this need. The OSI model is a set of communication standards, or protocols, that enable devices and applications to communicate with each other, regardless of their origin. These  more...

CompTIA Security 2008 Authentication Methods ...thods CompTIA SY0-201 CompTIA Security 2008 Edition Developing authentication methods that ensure that a user is who they claim to be has been a challenge for administrators since shared networking was first introduced. There are many authentication models and strategies available today. This course introduces the learner to the concepts of AAA, hashing, multi-factor authentication,  more...

Ajax API Essentials Ajax API Essentials This course will explore the various technologies that are employed in Ajax applications. It will begin by examining the important role that XML and CSS play in developing Ajax applications that interact with data sent from the server. Then it will discuss common troubleshooting issues that may arise in Ajax applications. Finally, it will explore how web services and APIs  more...

Ajax Applications Server Communication Ajax Applications & Server Communication This course explores the technologies that are used to enable Ajax applications to interact with a server's external data. It will begin by examining the important role that ASP.NET, PHP, Java, and Ajax play in developing Ajax applications, and then explore how Ajax can access and utilize external data sent from a variety of sources. The course will  more...

Patch Mgmt Securing Monitoring Servers in Win Server 2008 ...ofessional Windows Server 2008 Server Administrator Developing an effective patch management strategy is critical in situations where there are many different operating systems with varying update requirements. This, along with monitoring the security and performance of business-critical servers, is the key to running an efficient Windows 2008 environment. This course discusses planning  more...

The Capital Markets Industry Overview Version 1 ...ng new technologies, and by expanding their operations in developing markets, industry players are adopting unique strategies to succeed in the aftermath of the financial crisis. This course is designed to help learners understand key concepts, terminology, issues, and challenges associated with the capital markets Industry, and strategies employed to meet some of those challenges. It will  more...

The Chemicals Industry Overview Version 1 ...chniques, expanding the specialty chemicals business, and developing industrial biotechnology. This course is designed to help learners understand key concepts, terminology, issues, and challenges associated with the chemicals industry. It will identify the main sectors of the chemicals industry and its business drivers, and review the key aspects of the industry business model, its competitive  more...

The Education Industry Overview Version 1 ...education partnerships, adapting to new technologies, and developing customized and personalized learning programs. This course is designed to help learners understand key concepts, terminology, issues, and challenges associated with the education industry, and strategies employed to meet some of those challenges. It will identify the main sectors of the education Industry and its business  more...

Managing New Managers ... People are the most important part of any organization. Developing tomorrow's organizational leaders requires a continuous commitment by managers and HR professionals to prepare new managers to grow into leadership roles. New managers must be properly oriented and trained when moving to their new positions. But training is an ongoing process, and mentoring is one key strategy for turning  more...

Developing a High-Performance Organization ...Developing a High-Performance Organization Helping your organization to reach its full potential is among your most important responsibilities as a leader. In a modern competitive business environment, tapping an organization's potential for high performance not only helps it to be more competitive but also helps it to better respond to and manage the influence of external factors. In  more...

Delegation Essentials An Introduction to Delegation Delegation Essentials: An Introduction to Delegation Every manager dreams of having more time to finish the never-ending work that comes with the role. And while you can't use some magic trick to stretch out the hours in a day, you can delegate certain tasks. With appropriate and deliberate planning, this can free up precious time so you can focus on your essential to-do's while still  more...

Competitive Marketing Strategies Conducting an Internal Analysis ...ng Strategies: Conducting an Internal Analysis When developing competitive marketing strategies, one of the most important steps is carrying out effective research and analysis. As well as assessing the external competitive environment, you need to look inward. In other words, you need to assess your organizational capabilities - what unique skills and resources does your organization  more...

Competitive Marketing Strategies Analyzing Competitors Competitive Marketing Strategies: Analyzing Competitors To formulate successful competitive marketing strategies for your organization, you need to understand your competitors. Who are your key rivals and what drives their marketing decisions? What do they do well and where do they miss the mark? Gathering and analyzing this kind of information is the starting point for developing effective  more...

Developing a Brand Internally ...Developing a Brand Internally Many brands fail to deliver what they promise because of a lack of internal focus and engagement in the brand development process. If your employees and organizational culture aren't aligned with your brand, you'll likely fail to deliver the full value potential of your brand. Internal engagement is increasingly being viewed as not only key to effective brand  more...

Agile Programming Testing ...ware development is an iterative, incremental approach to developing and releasing software. Agile principles include commitment to timely and ongoing software deliveries, changing requirements, simplicity in approach, and sustainable development cycles. The Agile method also promotes self-organizing, self-empowered, self-monitoring teams and individuals who work collaboratively with  more...

Managing Agile Software Development ...ware development is an iterative, incremental approach to developing and releasing software. Agile principles include commitment to timely and ongoing software deliveries, changing requirements, simplicity in approach, and sustainable development cycles. The Agile method also promotes self-organizing, self-empowered, self-monitoring teams and individuals who work collaboratively with  more...

Introducing Agile Software Development ...ware development is an iterative, incremental approach to developing and releasing software. Agile principles include commitment to timely and ongoing software deliveries, changing requirements, simplicity in approach, and sustainable development cycles. The Agile method also promotes self-organizing, self-empowered, self-monitoring teams and individuals who work collaboratively with  more...

Planning an Agile Software Development Project ...ware development is an iterative, incremental approach to developing and releasing software. Agile principles include commitment to timely and ongoing software deliveries, changing requirements, simplicity in approach, and sustainable development cycles. The Agile method also promotes self-organizing, self-empowered, self-monitoring teams and individuals who work collaboratively with  more...

Preventing Problem Performance ...mance issues. However, you can prevent many problems from developing, and keep small issues from growing into serious ones, by effectively planning, monitoring, and communicating for good performance. Nurturing a culture of performance that includes a strong performance management system is a proactive approach that can prevent problems by helping employees perform to their highest potential.  more...

Information Security Governance Developing an Action Plan ...Developing an Action Plan ISACA Certified Information Security Manager Certified Information Security Manager® In order for information security governance to succeed, there must be an action plan put into place to lay the groundwork for success. This course examines the assets, departments, resources, and people that play a role in bringing an action plan to life. This course will  more...

IT Strategy Essentials Creating an IT Strategy Plan IT Strategy Essentials: Creating an IT Strategy Plan Once you've identified the value IT brings to your organization and determined the level of alignment between the IT Department and business strategies, it's time to create an IT strategy plan. The plan provides a roadmap of the IT initiatives that create business value and align with business objectives. This course describes steps in  more...

IT Strategy Essentials Implementing an IT Strategy IT Strategy Essentials: Implementing an IT Strategy After your IT strategy plan is complete, you can start implementing it. But first you need to get buy-in from various stakeholders so that the work that's required to carry out the IT strategic initiatives can move forward smoothly. It's important, therefore, to communicate the plan to the stakeholders and get their feedback. When this is  more...

IT Strategy Essentials Business IT Strategy Alignment IT Strategy Essentials: Business & IT Strategy Alignment How well are IT and business strategies aligned in your organization? In companies where IT and business collaborate successfully, IT is often used to exploit innovation to drive constant improvement in business operations. This can result in new products and capabilities that give the company a competitive advantage. You can measure  more...

Developing Strategic Peer Relationships in Your Organization ...Developing Strategic Peer Relationships in Your Organization Cultivating relationships with your work peers can lead to success for you as an individual and for your organization as a whole. Developing a supportive peer network can provide you with access to a wide variety of expertise and institutional knowledge and it enables you to leverage other people's networks. Because every  more...

Forming Peer Relationships Alliances at Work ...Developing a healthy network of peers you trust plays a major role in your success at work. Cultivating these relationships is an important responsibility and it requires awareness, skills, and technique. Establishing a network of mutually supportive peers requires more than an appearance at a social event your organization sponsors. It's an ongoing exercise in demonstrating social skills and  more...

Campus to Corporate Developing a Professional Image ...Developing a Professional Image Projecting a professional image is vital to career success. Knowing how to dress is part of it, but there's much more. It's about demonstrating your best qualities through the attitude you bring to your work. And it's about respecting yourself, your job, your organization, and your coworkers. This course explains how you can show professionalism by your  more...

Getting Started with Software Programming Getting Started with Software Programming Today's computers are powerful tools capable of accomplishing sophisticated tasks, but not without the assistance of skilled software developers. This course introduces the learner to the magic behind computer software development, beginning with a brief history of computer languages and how these languages have evolved into powerful programming  more...

Managing IIS in Windows Server 2008 ...capabilities provide a secure and manageable platform for developing and hosting web applications and services on a network. This course covers IIS migrations, creating and managing new web sites, and configuring virtual directories and virtual directory permissions. Routine maintenance tasks such as backing IIS and monitoring daily activity are also covered. This course is one in a series that  more...

MICROSOFT NET FRAMEWORK 2 0 DEVELOPING WEB BASED CLIENT APPS WITH VISUAL BASIC MICROSOFT.NET FRAMEWORK 2.0: DEVELOPING WEB BASED CLIENT APPS WITH VISUAL BASIC Microsoft  more...

MICROSOFT NET FRAMEWORK 2 0 DEVELOPING WINDOWS-BASED CLIENT APPS WITH VISUAL BA MICROSOFT.NET FRAMEWORK 2.0: DEVELOPING WINDOWS-BASED CLIENT APPS WITH VISUAL BA Microsoft  more...

MICROSOFT NET FRAMEWORK 2 0 DEVELOPING WEB BASED CLIENT APPS WITH C 2005 AND A MICROSOFT.NET FRAMEWORK 2.0: DEVELOPING WEB BASED CLIENT APPS WITH C# 2005 AND A Microsoft  more...

MICROSOFT NET FRAMEWORK 2 0 DEVELOPING WINDOWS BASED CLIENT APPS WITH C 2005 MICROSOFT.NET FRAMEWORK 2.0: DEVELOPING WINDOWS BASED CLIENT APPS WITH C#2005 Microsoft  more...

Developing Diagrams with Visio 2003 Developing Diagrams with Visio 2003 Microsoft To demonstrate how to add and modify text and shapes  more...

Moving from an Operational Manager to a Strategic Thinker Simulation Moving from an Operational Manager to a Strategic Thinker: Simulation Once thought to be the ideal means of running a business, operational effectiveness is no longer considered a guaranteed avenue to success. Growth requires greater strategy. Strategy requires new modes of thought. To this end, many organizations are changing how they manage their people and how they position their  more...

Developing Web Apps With VB 2008 and ASP NET 3 5 ...Developing Web Apps. With VB 2008 and ASP.NET 3.5 Microsoft Visual Studio is an integrated development environment that includes a drag and drop interface designer and many other tools for building .NET applications. The latest version is Visual Studio 2008 and it supports a variety of languages including Visual Basic 2008, Visual C , Visual C#, and Visual J#. ASP.NET 3.5 is Microsoft s  more...

NET Framework 4 0 Web Apps with Visual Studio 2010 and VB 2010 ... J#. ASP.NET 4.0 is Microsoft's latest version of ASP for developing web applications using the .NET Framework. It builds on the previous version ASP.NET 3.5, while maintaining backwards compatibility. This course provides an overview of how to develop web applications with Visual Basic 2010 and ASP.NET 4.0. Topics covered include how to create web forms with server controls, using event  more...

The Pharmaceutical Industry Overview Version 3 ...akeholders, this industry is dependent on discovering and developing medicines, manufacturing these products commercially and marketing them to health officials or consumers. Industry players adopt unique strategies to overcome the many challenges they face in addressing the prevalent health issues of our times. This course is designed to help learners understand key concepts, terminology,  more...

IT Project Management Essentials Initiating Planning IT Projects IT Project Management Essentials: Initiating & Planning IT Projects If you want your IT project to complete successfully, you need to get it off to a good start. During the early stages of a project - the initiating and planning phases - a project manager should clarify objectives and requirements and create a project plan that delineates, among other things, what needs to be done, when it  more...

IT Project Management Essentials Managing Risks in an IT Project IT Project Management Essentials: Managing Risks in an IT Project IT project managers deal with risks every day, including potential cost overruns, schedule delays, design constraints, hardware defects, and software bugs. Without a plan or process in place to address the possibility of unpredictable and unwanted loss during a project, managers may be dealing with risks reactively, rather  more...

Strategic Sales Planning ...one way to answer these important questions. Defining and developing an effective sales strategy is an essential part of any sales function and has a significant impact on the success or failure of sales initiatives. This course explores the importance of strategic sales planning, including the benefits associated with developing sales strategies. It provides insight into how to approach and  more...

Developing Strong Customer Relationships ...Developing Strong Customer Relationships Developing strong customer relationships is essential for sustained sales success. Understanding your customers' needs and what they value is arguably the most important aspect of successfully developing and nurturing these relationships. Building customer relationships, however, is not a simple task it requires strong communication skills and an  more...

Developing a Customer-Focused Sales Approach ...Developing a Customer-Focused Sales Approach Many organizations base their sales approaches on their own products and services, the duration and scope of their sales cycle, and other internal considerations that do not effectively meet the needs of their customers. But wouldn't placing the customer at the center of the equation generate better results? The short answer is yes. A  more...

Developing a Code of Ethical Conduct ...Developing a Code of Ethical Conduct Become a better employee by understanding that honoring shared values and beliefs will gain you a reputation for being responsible, fair, honest, and respectful. These are essential qualities for both personal and professional success. Following a personal code of ethics is a good way to apply ethical principles and to ensure your reputation and  more...

HR as Business Partner Linking HR Functions with Organizational Goals ...l HR is in place, the HR function is directly involved in developing, refining, and implementing an organization's strategic goals. An organization can measure its success only if its end goals are well defined. To define these goals, you must understand your organization and its needs. You can then mobilize the leadership and organizational capabilities to achieve the final result, and ensure  more...

Reusing Content in Dreamweaver CS5 Reusing Content in Dreamweaver CS5 Adobe Adobe Dreamweaver CS5 provides web developers with a variety of tools that allow them to reuse existing content and assets when developing web sites. This course explains these features, including templates, the site library, and the implementation of frames and framesets.  more...

Developing SharePoint 2010 Web Parts Controls ...Developing SharePoint 2010 Web Parts & Controls Microsoft Microsoft Certified Technology Specialist SharePoint 2010, Application Development (Exam 70-573) Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight into developing,  more...

Developing Business Logic Using SharePoint 2010 Webflows ECM ...Developing Business Logic Using SharePoint 2010 Webflows & ECM Microsoft Microsoft Certified Technology Specialist SharePoint 2010, Application Development (Exam 70-573) Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight into  more...

Programmatically Working with Permissions the BCS Service Mode Programmatically Working with Permissions & the BCS Service Mode Microsoft Microsoft Certified Technology Specialist SharePoint 2010, Application Development (Exam 70-573) Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight into  more...

NET Framework 4 Web Apps with Visual Studio 2010 Visual C 2010 ...al J#. ASP.NET 4 is Microsoft's latest version of ASP for developing web applications using the .NET Framework. It builds on the previous version ASP.NET 3.5, while maintaining backwards compatibility. This course provides an overview of how to develop web applications with Visual C# 2010 and ASP.NET 4. Topics covered include how to create web forms with server controls, using event handlers,  more...

So You Wanna Be a Mystery Writer Learn from a working mystery writer how to write mystery novels. This course is designed for the working or aspiring writer who wants to create compelling mystery fiction. The course gives you a jumpstart on getting ideas, developing characters, plotting, planting clues, and getting published. Worksheets, a web-based library of resources, book recommendations and examples from published and  more...

Five Quick Steps to Telecommuting A self-paced ebook of tools to help you start your telework experience. This ebook-based course is designed primarily for corporate employees who would like the flexibility of telecommuting--working at home or other remote location--for several days each week. In five information-packed chapters, this self-paced ebook course helps you plan your telework experience, set up your home office,  more...

Certificate in Web Content Creation (Master Classes) ...First you?ll learn how to adapt your writing for the web, developing a truly electronic style. Then you?ll learn how to think structurally when approaching new content, exploring information architecture from the point of view of a creator. You?ll see how to produce text that fits snugly into a content management system. Then you?ll write web content in half a dozen major genres, to put to work  more...

The Free-Lance Writing Toolkit The Toolkit is designed as a creative approach to help the learner design, implement, and practice his/her objective to become a successful free-lance writer. Using an easy to remember six-step approach, the learner will be able to build a reputation as a successful free-lance writer. This approach is invaluable to the learner as he/she becomes immersed in the process of acquiring and  more...

eMarketing 1.1 eMarketing Association`s complete basic e-marketing course. 5 Lessons covering the basics of eMarketing. Each lesson is sent via e-mail and Internet link over a four week period. At the completion of the 5 Lessons there is a final exam administered via e-mail. Students Passing the final exam are given a personalized certificate of completion from the e-Marketing Association.eMarketing Business  more...

Preparing for the Praxis II Subject Assessments This course is designed to prepare you for The Praxis II Subject Assessments by concentrating on three keys to success: understanding the exams, preparing for the exams, and developing a Praxis State of Mind. Students learn to read test questions critically, prepare targeted study plans, and get tips that will improve their chances of passing.  more...

FrontPage 2000 Level 2 ...HTML, designing frames pages, creating interactive forms, developing dynamic Web pages using DHTML, integrating databases, publishing Webs, and working with forms and tables. This course teaches students the additional advanced features of Microsoft FrontPage 2000. Students will learn advanced Web development techniques, such as using HTML, designing frames pages, creating interactive forms,  more...

How To Master Time Management ...ry/philosophy, keeping a time log/diary, handling stress, developing a system of organization, identifying priorities, setting and achieving goals, creative problem solving, scheduling/managing a small project, and timing teamwork. While this course focuses on teaching time management techniques to help people at work, it does not exclude way to manage one`s time outside work. One of the  more...

Office 2000 Intermediate ...preparing presentations by working with speaker notes and developing audience handouts, and designing presentations for the Web. In Microsoft Outlook 2000, students will learn to use and customize mail features; use advanced Calendar features; organize items using categories; explore contacts and the journal; and integrate Outlook and Office to manage Office documents. The last part of this  more...

PowerPoint 2000 ...o prepare presentations by working with speaker notes and developing audience handouts. In this course, students will become familiar with the basic features of Microsoft PowerPoint 2000, including creating presentations and working with visual elements. In working with Slide Masters, students will be able to try out different design templates and change placeholders to customize their  more...

PowerPoint 2000 Level 2 Students will learn how to design presentations for the Web, use templates, design speaker notes and handouts, and apply animation and effects in this more advanced Microsoft PowerPoint 2000 course. Students will be introduced to more advanced components of Microsoft PowerPoint 2000, such as using masters, templates, and animation features, and preparing presentations by working with speaker  more...

Time Management Using Microsoft Outlook 2002 ...nding time management theory/philosophy, handling stress, developing a system of organization, identifying priorities, creative problem solving, and timing teamwork. The course is designed to show students how to use the tools of Microsoft Outlook 2002, such as the Journal, tasks, notes, reminders, Calendar, and Rules Wizard, to plan their time, and offers tips on how to use other time  more...

Becoming an Effective Team Member Course description -- The key to a teama ™s success is the effort of each individual team member. As just one component of your team, it is up to you to do the best that you can for the team in order for it to achieve its goals and objectives. In this course, you will learn Tips and Key Points for developing a team-oriented attitude and learning to work with your teammates. You will soon see  more...

Building Strong Customer Relationships Course description -- This course will help you get to know your customer as you use the tools that are provided to conduct customer audits and listen to customer feedback. There are techniques for developing a customer focus and gaining the commitment of all employees to excellent customer service. A company-wide customer friendly culture will be just one of the payoffs youa ™ll get from  more...

Creating an Effective Sales Team Course description -- Leadership is the most important element of a sales forcea ™s success, and it has some unique challenges. In this course, a sales force leader will learn how to get a sales team organized, motivated, and focused on results. There are suggestions and tools for creating a cohesive team, developing a high level of commitment to goals, and coaching sales professionals for  more...

Delegating Course description -- This course takes you through every step of the delegation process from beginning to end. You will learn how to define the task and determine to whom it should be given. There are tips and techniques for monitoring the projecta ™s progress without micromanaging, and methods for coaching and developing employees along the way. There are also tools and methods to help you  more...

Developing A Child s Critical Thinking Skills Course description -- Critical thinking skills are essential for children to have as they learn to make decisions and solve problems. This course addresses what adults can do to teach children how to think through and reason in age-appropriate ways, preparing them for the greater responsibilities that come as the child matures. There are diagnostic tools, activities, and communication techniques  more...

Understanding Child Development ...an throughout the organization, convert it into action by developing supporting tactical plans, and reinforce results at all levels. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use Netscape or other browsers for this training. This course will lead you step-by-step through the development of a strategic plan, beginning with a powerful mission statement, analysis of your  more...

How To Master Customer Service ...nnel are the frontline in making your customers happy and developing your reputation as a quality company. The How to Master Customer Service bundle addresses three vital aspects of customer servicea developing a customer-oriented culture, using effective telephone skills for quality customer service, and dealing with those occasional, but very important, difficult customers. IMPORTANT NOTE:  more...

How To Master Leadership Course description -- The secrets of organizational effectiveness lie in the capabilities of a company's leadership. This bundle includes those fundamentals of effective leadership that will have the greatest impact on performance. Whether applying essential motivational principles or developing a strategic plan, your organization's leaders will find solid, best-practices guidance in this bundle.  more...

Managing Change Course description -- Poorly managed change can account for a huge amount of lost productivity. This course covers the most essential elements of living with and managing continual change. There are simple and straightforward techniques for dealing with the inevitable resistance, methods for setting goals and developing a plan, tools for understanding the personal and professional stresses that  more...

Valuing Diversity Course description -- This course provides an excellent base for the manager to learn about his or her own beliefs and to see the potential of a diverse workplace. There are tools and techniques to help a supervisor learn to recognize the positive contributions all employees make in achieving the goals of the organization. There are suggestions for modeling and promoting organizational values and  more...

How to Build And Maintain Rapport With Your Clients ... we have with someone, it takes on powerful dimensions in developing relationships. And when a person is responsive to you and your intentions, it could be related to your rapport skills. And whom do we respond to most favorably? People who are like us --- in ideas, actions, values, even speaking patterns. When in Rome, do as the Romans do. More experienced and successful communicators realize  more...

Using Databases This in-depth course will concentrate on addressing the needs of library professionals using electronic databases. Using Databases This in-depth course will concentrate on addressing the needs of library professionals using electronic databases. As you progress through the course you will gain a general knowledge of the terminology used in online searching and develop the skills needed to analyze  more...

Lab Safety and Chemical Hygiene ...gers environmental, health and safety coordinators anyone developing a laboratory Chemical Hygiene Plan anyone working in a "laboratory" If you call your operation a laboratory, then more than likely you fall under the OSHA definition of a laboratory. The term "hazardous chemical" is a broad definition according to OSHA. If you use a chemical that has any sort of associated health hazard  more...

Job Safety Analysis "Ju are zuffering from fear of ze vorkplace," was the analysis while reclined in the dimly lit book-lined office. You will be fixated on our new safety course, Job Safety Analysis. Welcome to Job Safety Analysis "Ju are zuffering from fear of ze vorkplace," was the analysis while reclined in the dimly lit book-lined office. You will be fixated on our new safety course, Job Safety Analysis.  more...

SQL Server 2000 Implementing and Designing Databases This course teaches you to design, implement, administer and troubleshoot information systems that incorporate Microsoft SQL Server 2000. This course prepares you to design and implement database solutions by using Microsoft SQL Server 2000. This course covers subjects such as: Developing a Logical Data Model, Implementing the Physical Database, Retrieving and Modifying Data, Programming  more...

Faculty Introduction to Online Teaching ...ed online course designed to give you an understanding of developing and teaching online courses. ? This course is designed for faculty, although certainly the premises are the same for K-12 educators, as well.? Those wishing to earn a State Board Continuing Education Unit (SB-CEU) might prefer to enroll in the Intro to Online Teaching for K-12 course, which has already been approved for?one  more...

Introduction to K-12 Online Teaching ...line Teaching is designed to give you an understanding of developing and teaching an online course. It is a basic level course and will prepare you to begin to develop an online course or course supplement. This course has been approved for?one SB-CEU upon completion?with a 70 percent or better passing score. It is also a prerequisite to the Intensive Course Development class. This course  more...

Developing Curriculum for Online Programs ...ram. Instructional design guidelines are also presented. Developing Curriculum for Online Programs? is a seven day online course. It will help you explore special requirements and the tools needed for effective online curriculum development. This course is offered by a State Accredited University and offers State Board Continuing Education credits for Michigan teachers.? If you are located  more...

Introduction to WebQuests ...developing a WebQuest for your own classroom use. Introduction to Webquest is a seven day online course.? Learn the basics involved in developing a WebQuest for your own classroom use. You will have the opportunity to evaluate other WebQuests and evaluate them based on a set list of criteria This course is offered by a State Accredited University and offers State Board Continuing Education  more...

NETS`T - National Education Technology Standards for Teachers ...cators that provide specific outcomes to be measured when developing a set of assessment tools. The standards and the performance indicators also provide guidelines for teachers currently in the classroom. More than 90 percent of U.S. state departments of education have adopted, adapted, or referenced ISTE NETS because they are sensible, usable, measurable?and they support states` content  more...

Accelerate your Business Growth--Instructor-Led ... Course This course will guide you through the process of developing a strategy for effectively introducing a new product or service (your "offering") to the marketplace. When you think about developing a product or service strategy, you should think about it in five distinct stages Here is the situation you`ll be facing: a local gym owner has a great idea for a new product but doesn`t know  more...

Accelerate your Business Growth--Self-Directed ... Course This course will guide you through the process of developing a strategy for effectively introducing a new product or service (your "offering") to the marketplace. When you think about developing a product or service strategy, you should think about it in five distinct stages Here is the situation you`ll be facing: a local gym owner has a great idea for a new product but doesn`t know  more...

Advanced Customer Relationship Management -Part 2 ...ith them is a mission-critical exercise. This emphasis on developing and enhancing customer loyalty has evolved over the years and is now called Customer Relationship Management or CRM. CRM has assumed a crucial role in the enterprise. According to a study conducted by the Aberdeen Group entitled "Customer Relationship Management: Year 2000 Edition" the CRM market will experience continuous  more...

Build a Powerful Branding Strategy--Instructor-Led ... targeting your customers to creating a brand position to developing visual and non-visual identifiers to developing a communications and PR message. At every step of the way, you will build a brand that supports exactly what you want your customers to think of when they hear your company name. After each assignment in this course, you will be able to compare your answers to those of an expert.  more...

Build a Powerful Branding Strategy--Self-Directed ... targeting your customers to creating a brand position to developing visual and non-visual identifiers to developing a communications and PR message. At every step of the way, you will build a brand that supports exactly what you want your customers to think of when they hear your company name. After each assignment in this course, you will be able to compare your answers to those of an expert.  more...

Introduction to Customer Relationship Management-Part 1 ...ith them is a mission-critical exercise. This emphasis on developing and enhancing customer loyalty has evolved over the years and is now called Customer Relationship Management or CRM. This is an Instructor-Led course. Introduction to Customer Relationship Management (CRM)-Part 1 In today?s highly competitive business environment, knowing your customers well and effectively interacting with  more...

Dreamweaver MX 2004 ... Users Only. Dreamweaver is the professional's choice for developing web sites and web applications. With this Dreamwaever training, go from start to finish, create and maintaining basic websites, and learn to support best practices and the latest technologies. User is given 1 year access to this course. Dreamweaver MX 2004 Dreamweaver is the professional's choice for developing web sites and  more...

Project Management Concepts and Strategies This series provides a detailed examination of project management concepts and strategies. It discusses the seven components of a management system and the five phases of the project life cycle, and looks at factors that affect cost and quality. You may complete this course within a time span of your choosing. We recommend study commence and be completed within 90 days or less. The course may be  more...

SalesPlus ... sales opportunities that result not only in sales but in developing customers who will continue to do business with them time and time again. Identifying potential sales opportunities, making the sale, and creating a customer relationship that will result in future business is the art of selling. By the end of this course you will know the process of selling, the conditions necessary for a  more...

Teams That Work ... corporate culture is a point of focus. Topics range from developing leadership and effective communication skills to dealing with team conflict, making decisions, and recognizing performance. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Teams That Work This complete course will teach you practical methods for  more...

Build Your Own BIZ - Crisis and Continuity Planning ...s Can Survive a Catastrophic Event or Crisis Defining and developing a business continuity plan is crucial in ensuring long-term business survival. This online course will help you design a strategic survival plan for your business and suggest practical ways for your to put your plan into action. The class includes video, text, and downloadable resources. Description of Course Crisis and  more...

Build Your Own BIZ - Dynamic Workforce Management Effective personnel management is vital to your business. Dynamic Workforce Management will help you make sound personnel management decisions. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained  more...

How to Motivate Employees ...cepts of providing motivation for employees. It discusses developing a vision, a common goal, and direction for workers. Topics covered include using effective communication, conducting effective meetings, and encouraging creative problem-solving. The series also discusses rewarding effort and correcting mistakes without damaging motivation. Other topics examined include time and stress  more...

Certificate in Professional Technical Communication ...s: Proposals: persuasion, using data to make an argument, developing abstracts Data Reports: presenting data visually, writing with parallel structure Scientific Research: using citations, making abstracts concise How-To Guides: doing task analysis, working with lists User Guides: planning large documents, working with chapters Instructional Material: developing sample scenarios, monitoring  more...

Developing NET Specifications Strategies and Conceptual Design To define development and operations strategies and derive the conceptual design  more...

Attracting Developing and Retaining Generations How can you create a work force that blends the skills and knowledge of all four contemporary generations? Members of the silent generation, baby boomers, Generation X, and Generation Next are attracted to companies for different reasons. They have a variety of developmental needs and are loyal for a variety of reasons.  more...

Leading by Enabling In this course, you'll learn how to enable your employees by providing more choices and fostering competence. You'll understand why offering visible support to your people makes them able to "make the call" when necessary. This course will also assist you in discovering common aspirations, improving your interpersonal skills, communicating your passion, and making your vision tangible. You will  more...

Succession Planning Overview ...ning--the planning process of identifying, assessing, and developing leadership and talent for future vacancies. This course will familiarize you with the key concepts that compose succession planning. You will receive a general overview of how to assess your key leadership and talent needs. You will also discover the various methods to succession planning. Your understanding of succession  more...

Succession Planning Strategies You've decided to create a succession plan for your organization, but where do you start? This course explains how to begin the succession planning process. You will discover how to initiate a succession planning process from the conceptualization of the problem to developing an action plan. You will also discover opportunities for customizing the succession plan. Your understanding of succession  more...

Surpassing the Competition Who are you competing against? What are your competitors' capabilities? Competition plays a major role in corporate success. Failure to take into account your competition's strengths, weaknesses, capabilities, and strategies can leave your company vulnerable to unexpected competitive moves. This course presents you with the tools and methods for identifying competitors; collecting competitor  more...

Developing a New-product Strategy ...te a new-product strategy. This means that in addition to developing new-product goals, you also need to develop a plan for reaching those goals. In this course, you'll explore the tools and techniques to help you create a new-product strategy for the products or product line for which you're responsible. First, you will learn about two strategic ingredients that are essential in new-product  more...

Managerial Decisions and Capital Budgeting ...nvolve choosing between alternative courses of action and developing formal plans for future action. This course explains several methods of analysis that can help business managers to choose alternatives that offer the highest rate of return on investment or the greatest reduction in costs. In this course, topics such as capital budgeting and managerial decisions provide you with the concepts,  more...

The Telecommunications Industry Overview Version 2 ...errupted service to their customers. In an age of rapidly developing technology, this goal has become increasingly more difficult. The emergence of broadband and wireless technologies poses significant threats to carriers relying upon aging infrastructures and outdated marketing strategies. To survive, telecom carriers must consider a number of options, including consolidation, enhanced service  more...

Managing Delegation Do you want to increase your effectiveness as a delegator? Are you unsure of how much control and feedback you need to implement when delegating tasks? Then this course will help you achieve those goals. As you proceed through this "Managing Delegation" course in the "Effective Delegation" series, you will gain valuable insight into several areas including change management, decision making, and  more...

Developing Career Plans for Your Technical Professionals Why should you be interested in career development for the technical professionals you supervise? Because it's good for them, good for your company, and good for you. One of your major challenges as a manager of technical people is retaining them. And you may also need to recruit technical people to fill higher-level positions in your company. This course will help you use career development as a  more...

Elements of Marketing Strategy ...ed. This course is designed to give you a strong start in developing your marketing vision, direction, and ultimately a plan. You'll get an overview of the key factors encompassing the broad scope of strategic marketing. You'll be able to discuss cost structures and their influence on your marketing strategy. The impact of product life cycles on your markets is another focus. Methodology to  more...

Analyzing the Market This course will walk you through four crucial elements of analyzing your market. First, you'll learn to scan your environment, considering the economical, technological, social, and political impacts on your organization. Then you'll learn how market segmentation can assist you in developing products and marketing strategies. You'll be given a set of tools that can be utilized for developing and  more...

Developing Fundamental Critical Thinking Skills ... and reliant on written and verbal communication factors. Developing Fundamental Critical Thinking Skills coaches you through the acquisition of an array of critical skills that can help you improve your information processing and delivery agility. You also will learn how to maximize your inferential and evaluative competence to achieve better planning and decision-making efficiencies.  more...

Functions of IT Project Managers ...oject manager, you can achieve greatness by improving and developing your own skills through continued education and experience. Your management skills will become better each time a project is delivered successfully. The need for skilled IT project managers continues to grow as technology continues to soar. As you proceed through this course, you will learn valuable techniques and methods for  more...

Dealing with Problem Performance Simulation You're the head writer for The Jackie Lewis Show, a TV talk show on a basic cable channel. The six other writers and the writers? assistant report to you. Unfortunately, several of these workers have become problem performers of one type or another. As their supervisor, you will need to inform them of these problem performance issues as well as facilitate improved performance using various  more...

Appraising Performance Simulation Consider your last performance appraisal. Was it a positive experience? Did it give you a clear idea of which areas you performed well in and which areas required more attention? And what about afterward? Did your manager continue to provide you with feedback all throughout the year? Or are you still waiting until your next evaluation to see how you've performed? Contrary to the experience of many  more...

Developing Servlets To outline the relationship between JavaServer Pages (JSPs) and servlets, to describe how to create servlets, and to explain how they fit into the web tier of the J2EE platform  more...

Developing JSPs To outline the relationship between JavaServer Pages (JSPs) and servlets, to describe how to create JSPs, and to explain how they fit into the web tier of the J2EE platform  more...

Developing EJBs To describe the Enterprise JavaBean (EJB) component model and to explain how to create EJBs  more...

The Life Cycle of an IT Project ...ing going wrong. Incorporating a structured framework for developing IT projects, also known as a life cycle, enables your corporation to implement specific guidelines, methodologies, and processes that will decrease the risk of something going wrong and increase your chances of a successful project. "The Life Cycle of an IT Project" will give you the knowledge and skills you need to define the  more...

Strategic Planning and Positioning for IT Projects Have you ever been involved in information technology (IT) projects where the client was disappointed with the deliverable? Are you looking for new approaches and strategies to help you better plan for your next IT project? As you proceed through this course, you will learn new methods of strategic project planning to help you plan more effectively for your next IT project. In addition, you will  more...

Developing EJBs To describe the Enterprise JavaBean (EJB) component model and to explain how to create EJBs  more...

Developing Servlets To outline the relationship between JavaServer Pages (JSPs) and servlets, to describe how to create servlets, and to explain how they fit into the web tier of the J2EE platform  more...

Developing JSPs To outline the relationship between JavaServer Pages (JSPs) and servlets, to describe how to create JSPs, and to explain how they fit into the web tier of the J2EE platform  more...

American Business Formations in the 21st Century ...ing business with each kind of business formation and for developing your business through acquisition, joint venture or minority investment. As a manager, you will also be introduced to strategies for avoiding antitrust liability or situations where courts may "pierce the corporate veil."Finally, this course explains the bearing income taxation can have on commercial transactions between  more...

Emotionally Intelligent Leadership ...nce to work is an emerging trend in corporate leadership. Developing the best talents in executives, managers, and others throughout the organization has become vital to corporate success. As a leader, you cannot rely upon your intellectual knowledge. You must have the interpersonal competence that comes with emotional intelligence. This course will guide you in developing your emotional  more...

The Dynamics of Interacting ... results be connected to success? This course is about developing your ability to dynamically interact with others. You will examine types of negotiating styles and strategies and ways to best apply that knowledge in communicating what you want out of a deal. Choosing a style and strategy that feels right for you can enhance your confidence in pursuing your outcome. In addition, you will  more...

Mastering Negotiation "Knowledge is a treasure, but practice is the key to it." This quote by Thomas Fuller captures one of the guiding philosophies of master negotiating--the desire to constantly hone negotiation skills. Discovering your negotiation power is the first step. Unleashing your negotiating power is the second step; however, you can't stop there. You need more than gumption and gusto to become a master  more...

Discovering What Your Customers Want The data are in, and there's no doubt about it: The return on customer loyalty goes directly to your company's bottom line. Too often, however, organizations seeking to improve customer satisfaction and loyalty begin with a survey. To build a successful customer satisfaction system, you have to begin with the basics.When customer satisfaction programs begin with a survey, and not a plan, the  more...

Developing Customer Satisfaction Surveys ...eir first survey, they've seen so many that it seems like developing one will be a piece of cake. To an extent, they're right. Developing a GIGO (Garbage In/Garbage Out) survey is a no-brainer. Developing a survey that gets valid, reliable data, however, is both science and art.In this course, you'll learn to use the principles of survey design to develop a customer satisfaction survey that  more...

Brand Management Developing a Brand Strategy ...Developing a Brand Strategy gives you information on building, defending, and developing brand equity as well as introducing new brands. The program also explains the processes for developing secondary and sub-brands. Additionally, the program provides you with guidelines for building brand extensions and releasing a brand internationally. By applying the information in this program, you will  more...

Sales Skills The Fundamentals ...pecting, cold and warm calling, and networking. Unit 3: Developing Your Character (0.5 - 1 hour) Apply the PLEASED acronym to your life and your work. Recognize the benefits of using your imagination. Take actions to enhance your creativity. Identify the skills and characteristics of successful  more...

Sales Skills Developing a Winning Strategy ...Developing a Winning Strategy, you will learn how to research market conditions and analyze your competitors using a SWOT matrix. You will also learn the steps of the consulting strategy and what questions you should ask when planning solutions for clients. In addition, you will learn the steps to take to help clients find solutions to their needs. Learn To  more...

Brand Management Branding on the Web ...ith guidelines for each process as well as guidelines for developing effective Internet brand names. By applying the information in this program, you will be able to develop an online brand, determine appropriate situations for creating secondary brands, and introduce a brand on the Internet. Learn To Identify the steps for branding on the Internet.  more...

Sales Management Leading a Sales Team ...sales forecasts and the different issues associatied with developing them. Throughout the coversation, Ron will ask you questions designed to measure your understanding of the material. Unit 3: Conducting Sales Meetings (1 - 2 hours) Identify common goals of sales meetings. Sequence the steps for preparing to conduct a sales meeting.  more...

Consulting Skills The Consulting Process ...abilities, discuss the consulting relationship, and begin developing a working contract. In this simulation, you will introduce her to Pam amd RJ in order to make them aware of the benefits the company will reap from making ergonomics and safety improvements, and keep them informed about the consulting process. During the course of the meeting, your goal is to define Cynthia's role more clearly  more...

Strategic Management Developing a Successful Process ...Developing a Successful Process offers the student an overview of the information required to identify the components that comprise an effective planning document and organize an appropriate strategic business plan. The student will learn the proper guidelines to get the plan accepted as well as the correct steps to implement, execute, and monitor the plan effectively. Learn To  more...

Quality Management The Quality Management Process ... Identify the financial incentives for developing loyal customers. Audience Managers, supervisors, or team leaders who need to learn how to implement quality measures in order to increase quality within their organization. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English  more...

Competitive Intelligence Researching Online ...w information automatically. It also covers the steps for developing a search strategy, commands for using search engines, and ways to collect, organize, and evaluate online sources of information. Learn To Identify the two pitfalls of collecting information from the Internet. Identify the three types of online tools for tracking  more...

Managing Business Risk Developing a Risk Management Plan ...Developing a Risk Management Plan teaches learners about the various risk management models as well as factors that influence the risk management function in organizations. Students will also learn about the risk management environment that organizations face and the methods used to assess those risks. Learn To Identify the differences between traditional and  more...

Managing Business Risk Financing Contingency Planning ...onsibilities of contract management and the importance of developing a business contingency plan. Learn To Identify the categories of risk financing tools. Identify the legal characteristics of insurance contracts. Identify the major responsibilities of contract management.  more...

Principles of Marketing Fundamentals of Marketing ...ndations, but you will need to make the final decision on developing the marketing mix. You will need to consider the elements that go into a marketing mix to make choices that help Icon reach its profit goals for each product. Unit 3: Market Identification (1 hour) Identify a target opportunity. Identify the definition of market segmentation.  more...

Visual InterDev 6 0 Planning a Web Application ... and maintenance factors that need to be considered while developing a web application; and identify the basic concepts related to Web application design. L earn To: Examine the key concepts involved in planning a Web site. Identify the features of the various Microsoft products that can be used to develop a Web application. Identify the guidelines to follow while  more...

Oracle Workflow 11i10 Developing Processes This course covers the steps to diagram and create a workflow process. It also covers the steps to define item types, process activities, item type attributes, lookup types and lookup codes, messages, message attributes, and notifications activities. In addition, it covers the features of item type attributes, notification activities, and embedded regions. Finally, it covers special message  more...

Windows NT 4 0 Administration Fundamentals - Part 2 ...a Duration: 2 Hour(s) Identify the key factors for developing a system backup plan. Identify the functions of the Backup tool. Load a tape driver. Add a user to the Backup Operators group. Match the types of backups with their functions. Send a message to all the users logged on to a server. Disconnect users before making a backup. Select files to be backed up using the Backup  more...

Macromedia Flash MX 2004 Curriculum The Macromedia Flash MX 2004 Curriculum includes the following courses: Macromedia Flash MX 2004: Getting Started Macromedia Flash MX 2004: Fundamentals of ActionScript Macromedia Flash MX 2004: Developing Flash Applications To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Windows 2000 Planning Implementing Active Directories - Part 4 ...ning Time 6 - 8 Hour(s) Course Contents Unit 1: Developing an Upgrade Strategy Duration: 3 - 4 Hour(s) Identify the features and functions of the primary domain controller (PDC) emulator. Identify the features of security principals in a mixed mode environment. Identify the limitations to the major services that run in mixed mode. Identify security features relating to  more...

Macromedia Captivate 1 0 Building Simulations Development Curriculum The Macromedia Captivate 1.0: Building Simulations & Development Curriculum includes the following courses: Macromedia Captivate 1.0: Getting Started Macromedia Captivate 1.0: Developing Movies Macromedia Captivate 1.0: Movies, Quizzes & MenuBuilder To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Macromedia Captivate 1 0 Developing Movies This course is the second in a three-part series that focuses on the adding of components while creating Captivate movies. This course also introduces the user to the basics of customizing a Captivate movie. Learn To: Identify the steps to add images, buttons, click boxes, text entry boxes, and rollover captions to a slide. Identify the steps to add audio and playback controls to  more...

Supply Chain Management Using Models ...p in transforming the supply chain. Identify steps for developing a superior supply chain strategy. Identify characteristics of the quadrants of the sourcing strategy matrix. Match levels in sourcing strategy with their characteristics. Identify primary sources leading to significant improvements in the supply chain. Match the levels of the logistics framework with their  more...

Process and Function Modeling ... Label a data store on a process diagram. Unit 4: Developing the Application Function Hierarchy Duration: 1 Hour(s) Identify the purpose of the application function hierarchy. Identify the difference between the application function hierarchy and the process model. Identify the uses of the application function hierarchy. Identify the components of an application function  more...

Oracle Report Builder Controlling Reports ... environments Identify the factors to be considered for developing reports for execution in different GUIs, environments, and languages. C ontent Emphasis Skills-Based A udience Application developers, database administrators, designer/developers, and technical support professionals. Prior to taking this course, participants should be familiar with SQL and PL/SQL using  more...

Oracle Reports R6 Control Reports ... can be used to control report output. This course covers developing templates, creating and using parameters, coding PL/SQL triggers, exporing built-in package procedures, using the Reports Server, and developing reports for different environments. This course is based on Oracle's ILT course, Oracle Developer: Build Reports. L earn To: Identify and modify the regions of a report  more...

Site Server 3 0 Implementation - Part 1 ...dministrators and other personnel who are responsible for developing and maintaining Internet and intranet sites using Microsoft Site Server 3.0. This series will help students prepare for the Microsoft Certified Professional exam 70-056, Implementing and Supporting Web Sites Using Microsoft Site Server 3.0. It is recommended that participants take NETg course series 71401-71402, Administering  more...

Site Server 3 0 Implementation - Part 2 ...dministrators and other personnel who are responsible for developing and maintaining Internet and intranet sites using Microsoft Site Server 3.0. This series will help students prepare for the Microsoft Certified Professional exam 70-056, Implementing and Supporting Web Sites Using Microsoft Site Server 3.0. It is recommended that participants take NETg course series 71401-71402, Administering  more...

Site Server 3 0 Implementation - Part 3 ...dministrators and other personnel who are responsible for developing and maintaining Internet and intranet sites using Microsoft Site Server 3.0. This series will help students prepare for the Microsoft Certified Professional exam 70-056, Implementing and Supporting Web Sites Using Microsoft Site Server 3.0. It is recommended that participants take NETg course series 71401-71402, Administering  more...

Visual InterDev 6 0 Planning a Web Application ... and maintenance factors that need to be considered while developing a web application; and identify the basic concepts related to Web application design. L earn To: Examine the key concepts involved in planning a Web site. Identify the features of the various Microsoft products that can be used to develop a Web application. Identify the guidelines to follow while  more...

Visual C 6 0 Designing Implementing Desktop Applications - Part 2 ...e platform-specific characteristics to be considered when developing MFC applications for various platforms. Identify the distinguishing features of MFC and SDK. Identify the characteristics of a DLL. Identify the advantages of dynamic libraries over static libraries. Identify the features of different types of linking. Select the appropriate situation in which you would use a specific  more...

Quality Management Business Process Improvement ... in how to establish process improvement teams. Unit 2: Developing a Path for Change (0.5 - 1 hour) Identify the qualifications needed in a process manager. Identify the responsibilities of a process manager. Identify the steps for establishing a process improvement team. Identify the  more...

SQL and PL SQL PL SQL Basics ...les to be applied in creating a PL/SQL block. Unit 2: Developing a Simple PL/SQL Block Duration: 0.5 - 1 Hour(s) Identify the functions of PL/SQL variables. Identify the guidelines for declaring PL/SQL variables. Match the PL/SQL datatypes with their descriptions. Match the scalar datatypes with their descriptions. Declare a scalar variable. Declare a scalar variable with the  more...

International Business Essentials The Global Business Environment ...e four types of business strategies. Identify steps for developing cultural competence. Identify guidelines for conducting international business in future-oriented cultures. Demonstrate and understanding of foreign exchange rates. Define spot exchange rate. Follow guidelines for conforming to African business practices, protocols, and behavior styles. Demonstrate knowledge of how  more...

Designing for Cisco Internetwork Solutions Part 1 This is the first of five courses in the Designing for Cisco Internetwork Solutions curriculum, which is designed to prepare learners for the CCDA DESGN exam 640-861. It covers organizational network policies and procedures, network design methodology, assessing project scope and requirements, and examining existing networks. It will also cover design implementation, modularizing networks, and  more...

Oracle Workflow 11i10 Curriculum ...ts & Planning Workflow Processes Oracle Workflow 11i10: Developing Processes Oracle Workflow 11i10: Interacting with Processes & Notifications Oracle Workflow 11i10: Business Event System & Subscriptions Oracle Workflow 11i10: Communications & Function Activities Oracle Workflow 11i10: Workflow APIs, Procedures & Error Handling Oracle Workflow 11i10: Managing & Customizing Workflow  more...

Exchange 2000 Infrastructure Design--Part 2 ...ivity, client connectivity, and public folder management. Developing a routing strategy for your corporate Exchange 2000 messaging system is a vital task when implementing a messaging solution. The new routing transport and architecture in Exchange 2000 Server means that several issues must be considered before deploying the messaging system. This course also deals with assessing your client's  more...

Oracle PL SQL Procedures Functions Packages ...bprogram with their contents. Identify the components of developing environments. Identify the steps to create a subprogram. Identify the features of the different types of parameter modes. Perform the steps to create a client-side procedure by using Procedure Builder. Perform the steps to create a server-side procedure by using SQL*Plus. Identify the different methods for passing  more...

Oracle PL SQL Database Programming ...rning Time 6 - 8 Hour(s) Course Contents Unit 1: Developing Program Units Duration: 1 - 2 Hour(s) Select the processes involved in creating a stored procedure and a stored function using SQL*Plus. Identify the effects of storing code separately on the server and on the client. Perform the steps required to create a stored procedure using SQL*Plus. Perform the steps required  more...

XML Programming--Part 1 Components Style Sheets ...e in the series will teach learners why XML is useful for developing Web and enterprise applications and the basics about how to write XML well-formed documents. It will cover the history of XML, the features and benefits of XML, writing XML documents, and using style sheets, including Cascading Style Sheets (CSS) and the Extensible Style Language (XSL). This course will provide the foundation  more...

XML Programming--Part 1 Components Style Sheets ...e in the series will teach learners why XML is useful for developing Web and enterprise applications and the basics about how to write XML well-formed documents. It will cover the history of XML, the features and benefits of XML, writing XML documents, and using style sheets, including Cascading Style Sheets (CSS) and the Extensible Style Language (XSL). This course will provide the foundation  more...

XML Programming--Part 2 DOM SAX XSLT ...Linking Language (XLL), and using XML with databases, and developing XML-based enterprise applications. L earn To: Identify the features and functions of APIs used to interact with a parser. Identify the functions and features of Document Object Model (DOM) in XML. Identify the features of Document Object Model (DOM) specification. Identify the functions and features of Simple  more...

XML Programming--Part 2 DOM SAX XSLT ...Linking Language (XLL), and using XML with databases, and developing XML-based enterprise applications. L earn To: Identify the features and functions of APIs used to interact with a parser. Identify the functions and features of Document Object Model (DOM) in XML. Identify the features of Document Object Model (DOM) specification. Identify the functions and features of Simple  more...

CIW E-Commerce Designer Part 3 Site Usability ...y the benefits of e-service. Identify the guidelines for developing an e-service action plan. Identify the characteristics of synchronous service. Identify the e-commerce Web site administration tasks. Identify the administration functions available in Site Server Content Analyzer. Locate broken links in an e-commerce Web site by using Site Server Content Analyzer. Audience Candidates  more...

Enterprise Connectivity with J2EE V1 4 Servlets ... techniques with their features. Identify the code for developing a Web shopping servlet that uses sessions to retrieve user information. Audience: This course is intended for programmers who are interested in updating their skills to the latest Java2 Enterprise Edition platform: SDK 1.4. Deployment: e-Learning/Self-Study Language Options: US English  more...

Enterprise Connectivity with J2EE V1 4 Advanced EJB Topics ... features of message selectors. Sequence the steps for developing and configuring Message-Driven Beans (MDBs). Unit 2: Transactions and Security (2 hours) Match the activities involved in a transaction with the properties that they ensure. Identify the transactional attributes that can be specified for transactions in EJB 2.1. Match transactions with the isolation levels  more...

Enterprise Connectivity with J2EE V1 4 Advanced EJB Topics ... features of message selectors. Sequence the steps for developing and configuring Message-Driven Beans (MDBs). Unit 2: Transactions and Security (2 hours) Match the activities involved in a transaction with the properties that they ensure. Identify the transactional attributes that can be specified for transactions in EJB 2.1. Match transactions with the isolation levels  more...

Strategic Sales Series The Strategic Sales Series includes the following courses: Strategic Sales: Gaining Access to the Executives Strategic Sales: Building the Executive Relationship Strategic Sales: Developing Executive Proposals To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Strategic Sales Developing Executive Proposals ...Developing Executive Proposals, you will learn the keys to preparing an effective written proposal, the questions to answer before writing a sales proposal, and the components necessary to include in a written proposal. You will also learn the steps to follow to create a winning proposal. Finally, you will identify ways to differentiate your proposal from those of the competition and understand  more...

Brand Management Series The Brand Management Series includes the following courses: Brand Management: Fundamentals of Brand Management Brand Management: Building Brand Equity Brand Management: Managing Brand Equity Brand Management: Developing a Brand Strategy Brand Management: Integrated Marketing Brand Management: Branding on the Web To review individual course descriptions, please return to the previous  more...

Sales Skills Series The Sales Skills Series includes the following courses: Sales Skills: The Fundamentals Sales Skills: Prospecting and Addressing Needs Sales Skills: Overcoming Obstacles Sales Skills: Gaining Customer Commitment Sales Skills: Developing a Winning Strategy Sales Skills: Effectively Closing a Sale To review individual course descriptions, please return to the previous page and select the  more...

C Programming for the Microsoft NET Platform Part 5 ...c or Java and wish to program in C#. They are involved in developing enterprise business solutions. The audience will include application developers, system analysts, and software engineers. It is expected that learners should have experience programming in C, C++, Visual Basic, Java, or another programming language. Learners should also have basic familiarity with the .NET framework and the  more...

BizTalk Server 2000 Curriculum ...uld have a minimum of one year's experience designing and developing distributed applications by using Microsoft technologies. Prerequisites include experience with XML and it is recommended that learners have experience with XSLT. Working knowledge of COM+, including development tools such as Microsoft Visual Basic and Microsoft Visual C++, and a working knowledge of Microsoft Internet  more...

BizTalk Server 2000 Part 1 Intro to BizTalk Server 2000 ...uld have a minimum of one year's experience designing and developing distributed applications by using Microsoft technologies. Prerequisites include experience with XML and it is recommended that learners have experience with XSLT. Working knowledge of COM+, including development tools such as Microsoft Visual Basic and Microsoft Visual C++, and a working knowledge of Microsoft Internet  more...

Balanced Scorecard Corporate Strategy ... first course in the Balanced Scorecard series focuses on developing and formalizing strategy in an organization. This course explores why corporate strategy is important, the process of formalizing your corporate strategy, and aligning the organization to the strategy. Learn To: Identify the difference between strategic planning and operational efficiency. Identify the importance of  more...

Balanced Scorecard Implementing ...fy the importance of setting objectives and measures when developing a balanced scorecard. Sequence the steps for building a balanced scorecard. Identify the factors that impact the financial perspective. Identify the factors that impact the customer perspective. Identify the categories that impact the internal process perspective. Identify the categories that impact the learning  more...

BizTalk Server 2000 Part 4 Components Solutions Troubleshooting ...uld have a minimum of one year's experience designing and developing distributed applications by using Microsoft technologies. Prerequisites include experience with XML and it is recommended that learners have experience with XSLT. Working knowledge of COM+, including development tools such as Microsoft Visual Basic and Microsoft Visual C++, and a working knowledge of Microsoft Internet  more...

Balanced Scorecard Measuring Business Objectives ...card (0.5 hours) Identify components to consider when developing a communication plan. Sequence the steps for incorporating a balanced scorecard into an organization. Unit 2: Sustaining the Balanced Scorecard (0.5 hours) Identify the critical success factors that support effective use of a balanced scorecard. Identify common pitfalls to avoid when sustaining the balanced  more...

BizTalk Server 2000 Part 5 Secruity Optimization ...uld have a minimum of one year's experience designing and developing distributed applications by using Microsoft technologies. Prerequisites include experience with XML and it is recommended that learners have experience with XSLT. Learners should also have a working knowledge of COM+, including development tools such as Microsoft Visual Basic and Microsoft Visual C++, and a working knowledge  more...

Self Development Developing Rapport Through Communication ...Developing Rapport Through Communication offers the student an overview of the information required to develop communication fundamentals, enhance connections, and create impact with his or her language. The program details how to communicate effectively in writing, in one-to-one and one-to-many conversations, and through nonverbal cues. The program also details how to make a good first  more...

Time Management Planning Your Day ...l Learning Time 2 to 4 hours Objectives Unit 1: Developing a Daily Plan (0.5 - 1 hour) Identify the benefits of planning. Identify obstacles to planning. Arrange the steps to planning a day. Follow steps to planning a day. Identify guidelines for creating a daily plan.  more...

Time Management Developing a Plan ...Developing a Plan helps students understand time management by helping them determine how they currently spend time, offering ways for them to spend time more efficiently. The program covers how to evaluate the use of time, how to identify goals and set priorities, and how to develop an overall time management plan. The program focuses on the Pareto principle and how it affects the use of time  more...

Career Development Developing a Career Strategy ...Developing a Career Strategy offers the student an overview of how to define career aspirations, develop career goals, and create effective career strategies. The program covers in detail how to identify personal preferences, develop skills to help career advancement, and explore career options. It also describes the stages of career development and explains guidelines for evaluating careers.  more...

Career Development Professional Networking Career Development: Professional Networking offers the student an overview of how to network for career advancement, seek career guidance, and develop a career network. The program covers in detail the steps for networking effectively, steps for communicating effectively, steps for building beneficial relationships inside and outside an organization, the difference between a mentor and coach, and  more...