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The Free-Lance Writing Toolkit on-line e-learning cbt (computer based)study at homecourseware The Toolkit is designed as a creative approach to help the learner design, implement, and practice his/her objective to become a successful free-lance writer. Using an easy to remember six-step approach, the learner will be able to build a reputation as a successful free-lance writer. This approach is invaluable to the learner as he/she becomes immersed in the process of acquiring and  more...
Teams That Work on-line e-learning cbt (computer based) ... corporate culture is a point of focus. Topics range from developing leadership and effective communication skills to dealing with team conflict, making decisions, and recognizing performance. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Teams That Work This complete course will teach you practical methods for  more...
Certificate in Web Content Creation (Master Classes) on-line e-learning cbt (computer based)study at homecourseware ...First you?ll learn how to adapt your writing for the web, developing a truly electronic style. Then you?ll learn how to think structurally when approaching new content, exploring information architecture from the point of view of a creator. You?ll see how to produce text that fits snugly into a content management system. Then you?ll write web content in half a dozen major genres, to put to work  more...
eMarketing 1.1 on-line e-learning cbt (computer based)study at homecourseware eMarketing Association`s complete basic e-marketing course. 5 Lessons covering the basics of eMarketing. Each lesson is sent via e-mail and Internet link over a four week period. At the completion of the 5 Lessons there is a final exam administered via e-mail. Students Passing the final exam are given a personalized certificate of completion from the e-Marketing Association.eMarketing Business  more...
Preparing for the Praxis II Subject Assessments on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This course is designed to prepare you for The Praxis II Subject Assessments by concentrating on three keys to success: understanding the exams, preparing for the exams, and developing a Praxis State of Mind. Students learn to read test questions critically, prepare targeted study plans, and get tips that will improve their chances of passing.  more...
How to Build And Maintain Rapport With Your Clients on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ... we have with someone, it takes on powerful dimensions in developing relationships. And when a person is responsive to you and your intentions, it could be related to your rapport skills. And whom do we respond to most favorably? People who are like us --- in ideas, actions, values, even speaking patterns. When in Rome, do as the Romans do. More experienced and successful communicators realize  more...
Time Management Using Microsoft Outlook 2002 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...nding time management theory/philosophy, handling stress, developing a system of organization, identifying priorities, creative problem solving, and timing teamwork. The course is designed to show students how to use the tools of Microsoft Outlook 2002, such as the Journal, tasks, notes, reminders, Calendar, and Rules Wizard, to plan their time, and offers tips on how to use other time  more...
Using Databases on-line e-learning cbt (computer based) This in-depth course will concentrate on addressing the needs of library professionals using electronic databases. Using Databases This in-depth course will concentrate on addressing the needs of library professionals using electronic databases. As you progress through the course you will gain a general knowledge of the terminology used in online searching and develop the skills needed to analyze  more...
SalesPlus on-line e-learning cbt (computer based) ... sales opportunities that result not only in sales but in developing customers who will continue to do business with them time and time again. Identifying potential sales opportunities, making the sale, and creating a customer relationship that will result in future business is the art of selling. By the end of this course you will know the process of selling, the conditions necessary for a  more...
Project Management Concepts and Strategies on-line e-learning cbt (computer based) This series provides a detailed examination of project management concepts and strategies. It discusses the seven components of a management system and the five phases of the project life cycle, and looks at factors that affect cost and quality. You may complete this course within a time span of your choosing. We recommend study commence and be completed within 90 days or less. The course may be  more...
PowerPoint 2000 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...o prepare presentations by working with speaker notes and developing audience handouts. In this course, students will become familiar with the basic features of Microsoft PowerPoint 2000, including creating presentations and working with visual elements. In working with Slide Masters, students will be able to try out different design templates and change placeholders to customize their  more...
PowerPoint 2000 Level 2 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Students will learn how to design presentations for the Web, use templates, design speaker notes and handouts, and apply animation and effects in this more advanced Microsoft PowerPoint 2000 course. Students will be introduced to more advanced components of Microsoft PowerPoint 2000, such as using masters, templates, and animation features, and preparing presentations by working with speaker  more...
Office 2000 Intermediate on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...preparing presentations by working with speaker notes and developing audience handouts, and designing presentations for the Web. In Microsoft Outlook 2000, students will learn to use and customize mail features; use advanced Calendar features; organize items using categories; explore contacts and the journal; and integrate Outlook and Office to manage Office documents. The last part of this  more...
NETS`T - National Education Technology Standards for Teachers on-line e-learning cbt (computer based) ...cators that provide specific outcomes to be measured when developing a set of assessment tools. The standards and the performance indicators also provide guidelines for teachers currently in the classroom. More than 90 percent of U.S. state departments of education have adopted, adapted, or referenced ISTE NETS because they are sensible, usable, measurable?and they support states` content  more...
Lab Safety and Chemical Hygiene on-line e-learning cbt (computer based) ...gers environmental, health and safety coordinators anyone developing a laboratory Chemical Hygiene Plan anyone working in a "laboratory" If you call your operation a laboratory, then more than likely you fall under the OSHA definition of a laboratory. The term "hazardous chemical" is a broad definition according to OSHA. If you use a chemical that has any sort of associated health hazard  more...
Job Safety Analysis on-line e-learning cbt (computer based) "Ju are zuffering from fear of ze vorkplace," was the analysis while reclined in the dimly lit book-lined office. You will be fixated on our new safety course, Job Safety Analysis. Welcome to Job Safety Analysis "Ju are zuffering from fear of ze vorkplace," was the analysis while reclined in the dimly lit book-lined office. You will be fixated on our new safety course, Job Safety Analysis.  more...
Introduction to K-12 Online Teaching on-line e-learning cbt (computer based) ...line Teaching is designed to give you an understanding of developing and teaching an online course. It is a basic level course and will prepare you to begin to develop an online course or course supplement. This course has been approved for?one SB-CEU upon completion?with a 70 percent or better passing score. It is also a prerequisite to the Intensive Course Development class. This course  more...
Introduction to WebQuests on-line e-learning cbt (computer based) ...developing a WebQuest for your own classroom use. Introduction to Webquest is a seven day online course.? Learn the basics involved in developing a WebQuest for your own classroom use. You will have the opportunity to evaluate other WebQuests and evaluate them based on a set list of criteria This course is offered by a State Accredited University and offers State Board Continuing Education  more...
Introduction to Customer Relationship Management-Part 1 on-line e-learning cbt (computer based) ...ith them is a mission-critical exercise. This emphasis on developing and enhancing customer loyalty has evolved over the years and is now called Customer Relationship Management or CRM. This is an Instructor-Led course. Introduction to Customer Relationship Management (CRM)-Part 1 In today?s highly competitive business environment, knowing your customers well and effectively interacting with  more...
How To Master Time Management on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...ry/philosophy, keeping a time log/diary, handling stress, developing a system of organization, identifying priorities, setting and achieving goals, creative problem solving, scheduling/managing a small project, and timing teamwork. While this course focuses on teaching time management techniques to help people at work, it does not exclude way to manage one`s time outside work. One of the  more...
Five Quick Steps to Telecommuting on-line e-learning cbt (computer based)study at homecourseware A self-paced ebook of tools to help you start your telework experience. This ebook-based course is designed primarily for corporate employees who would like the flexibility of telecommuting--working at home or other remote location--for several days each week. In five information-packed chapters, this self-paced ebook course helps you plan your telework experience, set up your home office,  more...
FrontPage 2000 Level 2 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...HTML, designing frames pages, creating interactive forms, developing dynamic Web pages using DHTML, integrating databases, publishing Webs, and working with forms and tables. This course teaches students the additional advanced features of Microsoft FrontPage 2000. Students will learn advanced Web development techniques, such as using HTML, designing frames pages, creating interactive forms,  more...
Faculty Introduction to Online Teaching on-line e-learning cbt (computer based) ...ed online course designed to give you an understanding of developing and teaching online courses. ? This course is designed for faculty, although certainly the premises are the same for K-12 educators, as well.? Those wishing to earn a State Board Continuing Education Unit (SB-CEU) might prefer to enroll in the Intro to Online Teaching for K-12 course, which has already been approved for?one  more...
Developing Curriculum for Online Programs on-line e-learning cbt (computer based) ...ram. Instructional design guidelines are also presented. Developing Curriculum for Online Programs? is a seven day online course. It will help you explore special requirements and the tools needed for effective online curriculum development. This course is offered by a State Accredited University and offers State Board Continuing Education credits for Michigan teachers.? If you are located  more...
Build a Powerful Branding Strategy--Instructor-Led on-line e-learning cbt (computer based) ... targeting your customers to creating a brand position to developing visual and non-visual identifiers to developing a communications and PR message. At every step of the way, you will build a brand that supports exactly what you want your customers to think of when they hear your company name. After each assignment in this course, you will be able to compare your answers to those of an expert.  more...
Build a Powerful Branding Strategy--Self-Directed on-line e-learning cbt (computer based) ... targeting your customers to creating a brand position to developing visual and non-visual identifiers to developing a communications and PR message. At every step of the way, you will build a brand that supports exactly what you want your customers to think of when they hear your company name. After each assignment in this course, you will be able to compare your answers to those of an expert.  more...
Build Your Own BIZ(tm) - Crisis and Continuity Planning ...s Can Survive a Catastrophic Event or Crisis Defining and developing a business continuity plan is crucial in ensuring long-term business survival. This online course will help you design a strategic survival plan for your business and suggest practical ways for your to put your plan into action. The class includes video, text, and downloadable resources. Description of Course Crisis and  more...
Build Your Own BIZ(tm) - Dynamic Workforce Management Effective personnel management is vital to your business. Dynamic Workforce Management will help you make sound personnel management decisions. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained  more...
Advanced Customer Relationship Management -Part 2 on-line e-learning cbt (computer based) ...ith them is a mission-critical exercise. This emphasis on developing and enhancing customer loyalty has evolved over the years and is now called Customer Relationship Management or CRM. CRM has assumed a crucial role in the enterprise. According to a study conducted by the Aberdeen Group entitled "Customer Relationship Management: Year 2000 Edition" the CRM market will experience continuous  more...
Accelerate your Business Growth--Instructor-Led on-line e-learning cbt (computer based) ... Course This course will guide you through the process of developing a strategy for effectively introducing a new product or service (your "offering") to the marketplace. When you think about developing a product or service strategy, you should think about it in five distinct stages Here is the situation you`ll be facing: a local gym owner has a great idea for a new product but doesn`t know  more...
Accelerate your Business Growth--Self-Directed on-line e-learning cbt (computer based) ... Course This course will guide you through the process of developing a strategy for effectively introducing a new product or service (your "offering") to the marketplace. When you think about developing a product or service strategy, you should think about it in five distinct stages Here is the situation you`ll be facing: a local gym owner has a great idea for a new product but doesn`t know  more...
Dreamweaver MX 2004 on-line e-learning cbt (computer based) ...aver MX 2004 Dreamweaver is the professional's choice for developing web sites and web applications. With this Dreamwaever training, go from start to finish, create and maintaining basic websites, and learn to support best practices and the latest technologies. Your instructor for this course is David Humes David is an Adobe Certified Expert (ACE) in Photoshop, a Certified Practitioner of NLP,  more...
Developing A Child s Critical Thinking Skills on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Critical thinking skills are essential for children to have as they learn to make decisions and solve problems. This course addresses what adults can do to teach children how to think through and reason in age-appropriate ways, preparing them for the greater responsibilities that come as the child matures. There are diagnostic tools, activities, and communication techniques  more...
Creating an Effective Sales Team on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Leadership is the most important element of a sales forcea s success, and it has some unique challenges. In this course, a sales force leader will learn how to get a sales team organized, motivated, and focused on results. There are suggestions and tools for creating a cohesive team, developing a high level of commitment to goals, and coaching sales professionals for  more...
Becoming an Effective Team Member on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- The key to a teama s success is the effort of each individual team member. As just one component of your team, it is up to you to do the best that you can for the team in order for it to achieve its goals and objectives. In this course, you will learn Tips and Key Points for developing a team-oriented attitude and learning to work with your teammates. You will soon see  more...
Delegating on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- This course takes you through every step of the delegation process from beginning to end. You will learn how to define the task and determine to whom it should be given. There are tips and techniques for monitoring the projecta s progress without micromanaging, and methods for coaching and developing employees along the way. There are also tools and methods to help you get  more...
How To Master Leadership on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- The secrets of organizational effectiveness lie in the capabilities of a company's leadership. This bundle includes those fundamentals of effective leadership that will have the greatest impact on performance. Whether applying essential motivational principles or developing a strategic plan, your organization's leaders will find solid, best-practices guidance in this bundle.  more...
Managing Change on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Poorly managed change can account for a huge amount of lost productivity. This course covers the most essential elements of living with and managing continual change. There are simple and straightforward techniques for dealing with the inevitable resistance, methods for setting goals and developing a plan, tools for understanding the personal and professional stresses that  more...
Valuing Diversity on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- This course provides an excellent base for the manager to learn about his or her own beliefs and to see the potential of a diverse workplace. There are tools and techniques to help a supervisor learn to recognize the positive contributions all employees make in achieving the goals of the organization. There are suggestions for modeling and promoting organizational values and  more...
Building Strong Customer Relationships on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- This course will help you get to know your customer as you use the tools that are provided to conduct customer audits and listen to customer feedback. There are techniques for developing a customer focus and gaining the commitment of all employees to excellent customer service. A company-wide customer friendly culture will be just one of the payoffs youa ll get from using  more...
How To Master Customer Service on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...nnel are the frontline in making your customers happy and developing your reputation as a quality company. The How to Master Customer Service bundle addresses three vital aspects of customer servicea developing a customer-oriented culture, using effective telephone skills for quality customer service, and dealing with those occasional, but very important, difficult customers. IMPORTANT NOTE:  more...
From 123-CBT Computer Based Training
Developing Servlets on-line e-learning cbt (computer based) To outline the relationship between JavaServer Pages (JSPs) and servlets, to describe how to create servlets, and to explain how they fit into the web tier of the J2EE platform  more...
Developing JSPs on-line e-learning cbt (computer based) To outline the relationship between JavaServer Pages (JSPs) and servlets, to describe how to create JSPs, and to explain how they fit into the web tier of the J2EE platform  more...
Developing EJBs on-line e-learning cbt (computer based) To describe the Enterprise JavaBean (EJB) component model and to explain how to create EJBs  more...
Functions of IT Project Managers on-line e-learning cbt (computer based) ...oject manager, you can achieve greatness by improving and developing your own skills through continued education and experience. Your management skills will become better each time a project is delivered successfully. The need for skilled IT project managers continues to grow as technology continues to soar. As you proceed through this course, you will learn valuable techniques and methods for  more...
Working with Your Customer s Key Players on-line e-learning cbt (computer based) ...) approach--communication. You'll start by learning about developing coach relationships in your target account. A vital part of your sales effectiveness depends on finding contacts at target accounts that can become part of an internal "network of coaches" for the sales process. Then, you'll learn about gaining access to senior-level management and dealing with "gatekeepers." By effectively  more...
Sales Math 101 Developing a Sales Plan for Success on-line e-learning cbt (computer based) ...in your day with the help of this course. Sales Math 101: Developing a Sales Plan for Success is a course that will help you--Sales Professional, Inc.--make the most of each hour of your day. You will learn how to recognize the value of your time, and how to manage it, so as to maximize your return on the time you invest in your business (your ROTI). This course presents a series of  more...
Developing Applications that Use SQL Server Business Intelligence Services on-line e-learning cbt (computer based) recognize how to implement Reporting Services to generate reports and Integration Services to manipulate data according to your requirements  more...
Developing Excellent Time Management Habits on-line e-learning cbt (computer based) Time management shouldn't be a separate activity--it should be an integral part of the way you do things. For this to happen, you need to be able to develop good time management habits and avoid bad ones. An effective use of time also involves managing your environment, managing your use of technology, and managing the time-wasting activities of people around you. Today we are often overwhelmed by  more...
Planning Your Field Sales Approach on-line e-learning cbt (computer based) ...cal tools for determining call and meeting objectives and developing appropriate openings for face-to-face selling situations. Included in the course are detailed descriptions of the six customer buying roles a field salesperson typically encounters and tips for working effectively with each. This course demonstrates how to generate effective account profiles, emphasizing the information needed  more...
Elements of Marketing Strategy on-line e-learning cbt (computer based) ...ed. This course is designed to give you a strong start in developing your marketing vision, direction, and ultimately a plan. You'll get an overview of the key factors encompassing the broad scope of strategic marketing. You'll be able to discuss cost structures and their influence on your marketing strategy. The impact of product life cycles on your markets is another focus. Methodology to  more...
Analyzing the Market on-line e-learning cbt (computer based) This course will walk you through four crucial elements of analyzing your market. First, you'll learn to scan your environment, considering the economical, technological, social, and political impacts on your organization. Then you'll learn how market segmentation can assist you in developing products and marketing strategies. You'll be given a set of tools that can be utilized for developing and  more...
Developing Fundamental Critical Thinking Skills on-line e-learning cbt (computer based) ... and reliant on written and verbal communication factors. Developing Fundamental Critical Thinking Skills coaches you through the acquisition of an array of critical skills that can help you improve your information processing and delivery agility. You also will learn how to maximize your inferential and evaluative competence to achieve better planning and decision-making efficiencies.  more...
Implementing a Mentoring Program for the Organization on-line e-learning cbt (computer based) Would a mentoring program give your employees the extra edge they need to succeed? In this course, you'll learn about the purposes, advantages, and procedures involved in developing a mentoring program. You'll examine the program coordinator's role and the guidelines that should be in place before the program begins. You'll learn about selecting and matching mentors and proteges and motivating  more...
Mentoring On-line on-line e-learning cbt (computer based) Rapid changes in the way organizations look and do business have generated a new business tool: e-Mentoring. Here's an opportunity to examine the challenges and advantages of e-Mentoring and explore how to adapt communication skills to electronic media. Learn how to grow and manage e-Mentoring relationships by effectively selecting and matching e-Mentors and prot??g??s, developing trust, using  more...
Preparing for Business Crises on-line e-learning cbt (computer based) Effective preparation is the key to almost any project or undertaking. This is especially true of crisis management, where you actually have to prepare for unforeseen events. This course starts by providing basic background information on business crises. The course then provides specific tools that you can use for anticipating business crises, and processes for developing crisis management  more...
The Telecommunications Industry Overview Version 2 on-line e-learning cbt (computer based) ...errupted service to their customers. In an age of rapidly developing technology, this goal has become increasingly more difficult. The emergence of broadband and wireless technologies poses significant threats to carriers relying upon aging infrastructures and outdated marketing strategies. To survive, telecom carriers must consider a number of options, including consolidation, enhanced service  more...
Managing Delegation on-line e-learning cbt (computer based) Do you want to increase your effectiveness as a delegator? Are you unsure of how much control and feedback you need to implement when delegating tasks? Then this course will help you achieve those goals. As you proceed through this "Managing Delegation" course in the "Effective Delegation" series, you will gain valuable insight into several areas including change management, decision making, and  more...
The Path from Pessimism to Optimism on-line e-learning cbt (computer based) Your point of view affects virtually every aspect of your life, including your level of success. A negative point of view is a detrimental influence. Negativity is the result of unchecked pessimism. It's an abnormal pattern of thinking that persists over time and negates solutions and successful outcomes. Learning to deal with negativity will improve both your personal and business relationships.  more...
Developing Career Plans for Your Technical Professionals on-line e-learning cbt (computer based) Why should you be interested in career development for the technical professionals you supervise? Because it's good for them, good for your company, and good for you. One of your major challenges as a manager of technical people is retaining them. And you may also need to recruit technical people to fill higher-level positions in your company. This course will help you use career development as a  more...
Developing Customer Satisfaction Surveys on-line e-learning cbt (computer based) ...eir first survey, they've seen so many that it seems like developing one will be a piece of cake. To an extent, they're right. Developing a GIGO (Garbage In/Garbage Out) survey is a no-brainer. Developing a survey that gets valid, reliable data, however, is both science and art.In this course, you'll learn to use the principles of survey design to develop a customer satisfaction survey that  more...
Discovering What Your Customers Want on-line e-learning cbt (computer based) The data are in, and there's no doubt about it: The return on customer loyalty goes directly to your company's bottom line. Too often, however, organizations seeking to improve customer satisfaction and loyalty begin with a survey. To build a successful customer satisfaction system, you have to begin with the basics.When customer satisfaction programs begin with a survey, and not a plan, the  more...
The EXCEL Acronym Instilling Service Excellence on-line e-learning cbt (computer based) ...t concept in the EXCEL acronym. X is for X-Ray questions, developing the skills to "read" your customers by asking the right questions in the right way. It's a great relief to be able to say, "Case Closed" when there's a problem area with a customer. But it takes planning and proactive thinking to stay ahead of trouble-spots, and in the "C" topic, this course gives you the steps to close off  more...
Essentials of Electronic Communication on-line e-learning cbt (computer based) Everyone seems to be using e-mail lately--family members keeping in touch, university students submitting assignments, companies offering products for sale, and office workers carrying out their daily business tasks. Most e-mail users can improve their e-mail skills by learning more about the basic features and potentials of e-mail. Any business person will benefit from developing an understanding  more...
Emotionally Intelligent Leadership on-line e-learning cbt (computer based) ...nce to work is an emerging trend in corporate leadership. Developing the best talents in executives, managers, and others throughout the organization has become vital to corporate success. As a leader, you cannot rely upon your intellectual knowledge. You must have the interpersonal competence that comes with emotional intelligence. This course will guide you in developing your emotional  more...
The Dynamics of Interacting on-line e-learning cbt (computer based) ...our results be connected to success? This course is about developing your ability to dynamically interact with others. You will examine types of negotiating styles and strategies and ways to best apply that knowledge in communicating what you want out of a deal. Choosing a style and strategy that feels right for you can enhance your confidence in pursuing your outcome. In addition, you will  more...
Mastering Negotiation on-line e-learning cbt (computer based) "Knowledge is a treasure, but practice is the key to it." This quote by Thomas Fuller captures one of the guiding philosophies of master negotiating--the desire to constantly hone negotiation skills. Discovering your negotiation power is the first step. Unleashing your negotiating power is the second step; however, you can't stop there. You need more than gumption and gusto to become a master  more...
American Business Formations in the 21st Century on-line e-learning cbt (computer based) ...ing business with each kind of business formation and for developing your business through acquisition, joint venture or minority investment. As a manager, you will also be introduced to strategies for avoiding antitrust liability or situations where courts may "pierce the corporate veil."Finally, this course explains the bearing income taxation can have on commercial transactions between  more...
Effective Relationships with Customers on-line e-learning cbt (computer based) ...rketplace? Take control by picking the best customers and developing equal, trusting partnerships with them. When you limit your investment in your customer relationships, you also limit your growth potential. Developing strong, respectful relationships with your customers is a win-win situation. This course introduces the ingredients for creating and maintaining more effective and productive  more...
Managing from Within Self-empowerment on-line e-learning cbt (computer based) ...ought that you could be the best boss you've ever had? By developing attitudes and skills that empower you, you can manage from within and become your own best boss. Self-empowerment is the process of taking responsibility for your attitudes, behaviors, and actions at work to maximize your effectiveness. As an empowered employee, you will be driven by ownership, initiative, and performance.  more...
Customer Relationship Management - Fundamentals of CRM on-line e-learning cbt (computer based) Customer Relationship Management: Fundamentals of CRM introduces the student to the benefits of creating customer loyalty, developing a market intelligence enterprise, and incorporating customer relationship management into your company. The program also details the three steps a company can take to create customer loyalty, the four marketing tiers, the four types of CRM, and the four steps of the  more...
Business Travel Safety - Developing a Corporate Travel Program on-line e-learning cbt (computer based) In Business Travel Safety: Forming a Corporate Travel Safety Program, you will learn how to facilitate safe and efficient travel for employees. You will learn best practices for developing a corporate travel safety program, how to choose the best travel agency for your organization, and why it is important to prepare for emergencies before traveling..  more...
Relationship Management - Preparing the Client Relationship on-line e-learning cbt (computer based) ...ent Relationship," you will learn about the importance of developing a relationship with a client in which you serve not as a salesperson, but as a trusted advisor. You will learn what unique needs clients have as a result of the Information Age and the importance that trust plays in turning clients into loyal customers. You will also learn what specific roles you must fulfill to become a  more...
Relationship Management - Building the Client Relationship on-line e-learning cbt (computer based) ...ent Relationship," you will learn about the importance of developing a relationship with a client in which you serve not as a salesperson, but as a trusted advisor. You will learn how to create and conduct an effective needs assessment and how to turn this needs assessment into a shared vision with your client. You will also learn specific action items to help you build trust with a client,  more...
Managing Business Risk - Developing a Risk Management Plan on-line e-learning cbt (computer based) Managing Business Risk: Developing a Risk Management Plan teaches learners about the various risk management models as well as factors that influence the risk management function in organizations. Students will also learn about the risk management environment that organizations face and the methods used to assess those risks.  more...
Managing Business Risk - Financing and Contingency Planning on-line e-learning cbt (computer based) Managing Business Risk: Financing and Contingency Planning teaches learners how to identify the dimensions of risk financing and to identify the various categories of risk financing tools. Students will also learn about the major responsibilities of contract management and the importance of developing a business contingency plan.  more...
XML and Mobile Web Applications with C 2005 and ASP NET 2 0 on-line e-learning cbt (computer based) To read, validate, and write data in XML documents, to read data, write data, and handle events in the XML Document Object Model (DOM), and to create custom mobile web applications  more...
Windows Forms Creation and Configuration with C 2005 on-line e-learning cbt (computer based) To identify how to create and configure basic Windows forms applications with event handling and method overriding capabilities  more...
Data Integration Database Environments and XML Handling with C 2005 on-line e-learning cbt (computer based) To identify how to configure database connections and handle XML data in Windows Forms applications  more...
Windows Forms Controls and Usability with C 2005 on-line e-learning cbt (computer based) To identify how to configure print functionality, create menus, globalize, localize, and add further functionality and controls to Windows Forms applications  more...
Asynchronous Programming and Deployment with C 2005 on-line e-learning cbt (computer based) To identify how to use asynchronous programming for Windows Forms applications and to identify how to deploy Windows Forms applications  more...
Windows Forms Creation and Configuration with Visual Basic 2005 on-line e-learning cbt (computer based) To identify how to create and configure basic Windows forms applications with event handling and method overriding capabilities  more...
Data Integration Database Environments and XML Handling with Visual Basic 2005 on-line e-learning cbt (computer based) To identify how to configure database connections and handle XML data in Windows Forms applications  more...
Windows Forms Controls and Usability with Visual Basic 2005 on-line e-learning cbt (computer based) To identify how to configure print functionality, create menus, globalize, localize, and add further functionality and controls to Windows Forms applications  more...
Asynchronous Programming and Deployment with Visual Basic 2005 on-line e-learning cbt (computer based) To identify how to use asynchronous programming for Windows Forms applications and to identify how to deploy Windows Forms applications  more...
Visual Studio 2005 and the NET Framework 2 0 on-line e-learning cbt (computer based) To identify how to use the basic features of Visual Studio 2005 and to identify the key features and differences between the .NET Framework and the .NET Compact Framework  more...
Web-form Creation with C 2005 and ASP NET 2 0 on-line e-learning cbt (computer based) To create web forms with server controls, event handlers, state-management capabilities, navigation controls, validation features, globalization, and accessibility features, to configure web-application settings, to redirect users to other web pages, and to optimize pages  more...
Data Integration with C 2005 and ASP NET 2 0 on-line e-learning cbt (computer based) To configure data controls and to establish and configure database connections in .NET 2.0 web applications  more...
Custom Controls and Security with C 2005 and ASP NET 2 0 on-line e-learning cbt (computer based) To add user controls, custom web controls, authentication, authorization, and login controls to web forms  more...
Web-application Deployment Optimization and Customization with C 2005 and ASP on-line e-learning cbt (computer based) To deploy, optimize, and customize web applications  more...
Introducing NET 3 5 and Visual Studio 2008 on-line e-learning cbt (computer based) ...developing, deploying and running applications and web services on Windows platforms. The .NET Framework supports the use of different languages and libraries for application development. Application types include both Windows-Forms applications and Web applications. Visual Studio 2008 is an integrated development environment that includes a drag-and-drop interface designer and many other tools  more...
Building NET 3 5 Applications with Visual Studio 2008 on-line e-learning cbt (computer based) Visual Studio 2008 is an integrated development environment that includes a drag-and-drop interface designer and many other tools for building and deploying .NET applications. Various enhancements have been added to the .NET Framework 3.5, including support for developing applications using Windows Presentation Foundation, Windows Communication Foundation, Windows Workflow Foundation, ASP.NET  more...
Developing NET Specifications Strategies and Conceptual Design on-line e-learning cbt (computer based) To define development and operations strategies and derive the conceptual design  more...
Elements of Project Human Resource Management on-line e-learning cbt (computer based) ...man Resource Management processes of planning, selecting, developing, and managing a project team. Such an understanding enables project managers to lead the project team to project completion and success. This course will emphasize the importance of Project Human Resource Management to project performance. It will cover the basic elements of Project Human Resource Management and the inputs,  more...
Implementing Project Human Resource Management on-line e-learning cbt (computer based) ...ect team through obtaining the necessary human resources, developing team competencies, and monitoring performance to boost project performance. Project Human Resource Management is concerned with acquiring, cultivating, and overseeing human resources on projects. This course focuses on the inputs, tools and techniques, and outputs of acquiring, developing, and managing a project team. Through  more...
Project Planning on-line e-learning cbt (computer based) ...be exact. The range of processes includes everything from developing a Project Management Plan, defining scope, and developing the schedule to planning for quality and identifying risks. All of these processes need to be skillfully handled with the understanding that the outcomes are not set in stone and that planning is an ongoing activity. Experienced project managers learn that meeting  more...
Planning Project Scope on-line e-learning cbt (computer based) Project scope management is concerned with ensuring that projects include and account for all the work needed for the successful completion of a project. Successful project managers use project scope management throughout the project life cycle to identify and control all aspects involved in a project. This course will highlight the importance of project scope management to project performance.  more...
PL SQL Packages on-line e-learning cbt (computer based) To create and work with Oracle 10g packages  more...
Managing Dependencies on-line e-learning cbt (computer based) To manage dependencies and recompile PL/SQL units  more...
Manipulating Large Objects in PL SQL on-line e-learning cbt (computer based) To use LOBs and the DBMS_LOB package  more...
PL SQL Triggers on-line e-learning cbt (computer based) To create and manage triggers  more...
Dynamic SQL and Metadata on-line e-learning cbt (computer based) To write dynamic SQL and use the DBMS_METADATA package  more...
Project Management Fundamentals on-line e-learning cbt (computer based) The evolution of business strategies has increased the importance of management having a thorough understanding of the products they produce. More and more employees are getting promoted from within to become project managers as they fully understand what they are trying to produce and how best to meet the quality and quantity requirements set forth by upper management. Project management, as a  more...
Initiating and Planning a Project on-line e-learning cbt (computer based) Initiating and Planning are crucial phases in developing and executing any successful project. Companies that are embarking on a new project initiative must assign people to gather facts and decide what exactly they want to produce and how they are going to produce it. This course examines which factors should weigh in during the project selection process and how to effectively plan a project from  more...
Team Leadership - Developing a High-Performance Team on-line e-learning cbt (computer based) Team Leadership: Developing a High-Performance Team gives the student an overview of the uses of teams in the corporate world and explains the creation and leadership of effective teams. The program covers how to choose the right type of team, steps for developing a team communication process, the team leader's responsibilities, and guidelines to help the team leader maintain a high-performance  more...
Team Leadership - Conducting Productive Team Meetings on-line e-learning cbt (computer based) Team Leadership: Conducting Productive Team Meetings gives the student an overview of conducting meetings in a team setting and explains the development of meeting agendas. The program covers in detail the steps for developing agendas and conducting team meetings, the different types of meetings, and the guidelines for preventing ineffective team meetings.  more...
Virtual Team Management - Developing Virtual Teams on-line e-learning cbt (computer based) ...Developing Virtual Teams, you will learn about the nature of virtual teams, including the characteristics and types of virtual teams. You will also learn what needs virtual team members have, as well as the types of technology virtual teams use to communicate. In addition, you will learn how virtual teams can overcome trust and communication barriers, as well as how to replace informal training  more...
Communicating and Implementing Requirements on-line e-learning cbt (computer based) ...re methods of creating a requirements communication plan, developing and presenting a requirements package, and conducting a formal review and sign-off of documented requirements. It will also look at how to review and revise solutions, assess and select a final solution, support the implementation of that solution, and perform post-implementation activities. This course is aligned with the  more...
Developing an Application Using User-Centered Design on-line e-learning cbt (computer based) To conduct user research and to design effective user interface and interaction elements  more...
Six Sigma DMAIC Defining the Problem on-line e-learning cbt (computer based) ...n one, "The Project Charter," you'll learn guidelines for developing a problem statement, measuring your Six Sigma project, and determining its goal. In the second lesson, "The SIPOC Diagram," you'll learn how to create, and then apply, this useful tool to your unique situation. Finally, in "Stakeholder Analysis," you'll learn the subtleties of identifying and managing the very people whose  more...
Strategic Management HRCI PHR on-line e-learning cbt (computer based) ...tion services. As an HR professional, you are involved in developing the business strategy to achieve organizational goals. Toward that end, this course will help you prepare for the HRCI certification examinations with regard to strategic management. In this course, you'll learn about such things as dealing with change, corporate governance, and the strategic planning process. All the topics  more...
Developing Employees HRCI PHR on-line e-learning cbt (computer based) The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including the theories and applications of employee training and training program development. As a human resources professional, you are responsible for helping to ensure that your company's workforce possesses the skills, knowledge and abilities to meet  more...
Developing Human Resources HRCI PHR on-line e-learning cbt (computer based) The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including human resources development and performance management. As a human resources professional, you are responsible for helping to ensure that your company's employees have maximized their potential for growth and development. This course will help  more...
Management of the HR Process HRCI SPHR on-line e-learning cbt (computer based) ...nto the twenty-first century, its role is becoming key in developing organizational strategy. As a result, it is crucial for HR professionals to have a working knowledge of other functional areas of the business, so that they can provide the operational and administrative support necessary to attract and retain qualified employees. This course explains how to strategically diagnose the  more...
Strategic Approaches to Workforce Planning and Employment HRCI SPHR on-line e-learning cbt (computer based) ...anning and employment involves the processes of planning, developing, implementing, administering, and ongoing evaluation of recruiting and hiring to ensure that the workforce will meet the organization's strategic goals and objectives. This course prepares learners interested in the Human Resource Certification Institute (HRCI) Senior Professional in Human Resources (SPHR) Certification. The  more...
Strategic Approaches to Total Rewards HRCI SPHR on-line e-learning cbt (computer based) ...or organizations is often employee salaries and benefits. Developing an integrated compensation and benefits program that aligns with strategic goals is essential for HR today. This course examines how compensation and benefits programs are changing. The course looks at how the total rewards system is becoming more popular and assesses how organizations need to revisit their compensation and  more...
Effective Budget Management on-line e-learning cbt (computer based) ...ollable budget and to prevent cash crunch situations from developing. To effectively manage your budget, you need to understand the elements of the various budgets and understand the importance of ongoing monitoring and analysis of their individual components. In this course, you will learn how to develop a cash budget and utilize various techniques to determine a company's current or desired  more...
Managerial Decisions and Capital Budgeting on-line e-learning cbt (computer based) ...nvolve choosing between alternative courses of action and developing formal plans for future action. This course explains several methods of analysis that can help business managers to choose alternatives that offer the highest rate of return on investment or the greatest reduction in costs. In this course, topics such as capital budgeting and managerial decisions provide you with the concepts,  more...
Succession Planning Overview on-line e-learning cbt (computer based) ...ning--the planning process of identifying, assessing, and developing leadership and talent for future vacancies. This course will familiarize you with the key concepts that compose succession planning. You will receive a general overview of how to assess your key leadership and talent needs. You will also discover the various methods to succession planning. Your understanding of succession  more...
Succession Planning Strategies on-line e-learning cbt (computer based) You've decided to create a succession plan for your organization, but where do you start? This course explains how to begin the succession planning process. You will discover how to initiate a succession planning process from the conceptualization of the problem to developing an action plan. You will also discover opportunities for customizing the succession plan. Your understanding of succession  more...
Surpassing the Competition on-line e-learning cbt (computer based) Who are you competing against? What are your competitors' capabilities? Competition plays a major role in corporate success. Failure to take into account your competition's strengths, weaknesses, capabilities, and strategies can leave your company vulnerable to unexpected competitive moves. This course presents you with the tools and methods for identifying competitors; collecting competitor  more...
Developing a New-product Strategy on-line e-learning cbt (computer based) ...te a new-product strategy. This means that in addition to developing new-product goals, you also need to develop a plan for reaching those goals. In this course, you'll explore the tools and techniques to help you create a new-product strategy for the products or product line for which you're responsible. First, you will learn about two strategic ingredients that are essential in new-product  more...
Introduction to Internal Auditing on-line e-learning cbt (computer based) ...Developing in-house strategies to ensure that internal processes are being followed and quality expectations are being met is a powerful tool for avoiding surprises. This course, Introduction to Internal Auditing, will introduce you to internal auditing strategies and techniques that help accomplish this end. Specifically, you will learn how to plan and report an internal audit and perform key  more...
Attracting Developing and Retaining Generations on-line e-learning cbt (computer based) How can you create a work force that blends the skills and knowledge of all four contemporary generations? Members of the silent generation, baby boomers, Generation X, and Generation Next are attracted to companies for different reasons. They have a variety of developmental needs and are loyal for a variety of reasons.  more...
Leading by Enabling on-line e-learning cbt (computer based) In this course, you'll learn how to enable your employees by providing more choices and fostering competence. You'll understand why offering visible support to your people makes them able to "make the call" when necessary. This course will also assist you in discovering common aspirations, improving your interpersonal skills, communicating your passion, and making your vision tangible. You will  more...
Total Quality Management - Managing TQM Rollouts on-line e-learning cbt (computer based) Total Quality and Quality Tools breaks Total Quality Management into distinct easy-to-understand stages. You will learn the steps required for designing, developing, implementing, and evaluating a total quality solution. With the stages in place, the required basic tools for quality analysis are taught before the learner is introduced to some more advanced tools for Total Quality Management.  more...
Organizational Learning - Developing a Knowledge Management System on-line e-learning cbt (computer based) In ?Organizational Learning: Developing a Knowledge Management System,? you will learn the benefits of a learning organization. You will also learn processes for aligning strategy with knowledge management and how to identify who should be included in a knowledge assessment team. In addition, you will learn the process for performing a knowledge assessment and selecting a knowledge management  more...
Organizational Learning - Deploying a Knowledge Management System on-line e-learning cbt (computer based) In ?Organizational Learning: Deploying a Knowledge Management System? you will learn information needed to conduct a pilot project and processes for deploying and monitoring knowledge management systems. You will also learn the steps for developing a pilot project, the qualifications and characteristics of a knowledge management leader, and the elements of a knowledge management system.  more...
Managing the Expert - Understanding Experts on-line e-learning cbt (computer based) Managing the Expert: Understanding Experts explains recruiting and retaining highly skilled professionals, developing their careers, and coaching the expert for success. It identifies the processes for overcoming burnout, setting career goals, and leading performance evaluation meetings with experts.  more...
Managing the Expert - Developing a Successful Environment on-line e-learning cbt (computer based) Managing the Expert: Developing a Successful Environment explains management strategies, incentive programs, and the challenges of maximizing experts' creative potential. It identifies the processes for designing and implementing expert-appropriate incentive programs, managing renegade creativity, and managing barriers to expert creativity.  more...
Managing High Performers - Creating a Retention Strategy on-line e-learning cbt (computer based) Managing High Performers: Creating a Retention Strategy asks what a company needs to do to attract and then retain high performers. It assists learners in developing an effective retention strategy by creating an awareness of the importance of managing organizational talent and by teaching strategies for retaining this talent.  more...
Managing High Performers - Implementing Recognition Programs on-line e-learning cbt (computer based) Managing High Performers: Implementing Recognition Programs, takes the learner through the importance of developing effective recognition programs which will ensure the retention of your company's high performers. Effective coaching, mentoring, and feedback delivered in tandem with a recognition program are the focus in this course, and learners will find invaluable guidelines for each.  more...
Executive Level Leadership - Becoming an Executive Leader on-line e-learning cbt (computer based) Executive Level Leadership: Becoming an Executive Leader offers the student an overview of executive leadership roles and how power and politics affect an organization. This program also explains the importance of developing an organizational vision and the need for executives to understand the types of business focus that impact their industry. In addition, it emphasizes the importance of  more...
Supply Chain Management Using Models on-line e-learning cbt (computer based)cd rom ...lp in transforming the supply chain. Identify steps for developing a superior supply chain strategy. Identify characteristics of the quadrants of the sourcing strategy matrix. Match levels in sourcing strategy with their characteristics. Identify primary sources leading to significant improvements in the supply chain. Match the levels of the logistics framework with their activities.  more...
HTML 4 Part 2 Advanced Topics on-line e-learning cbt (computer based)cd rom ...rn To • Identify the guidelines for designing and developing a Web site. • Identify the types of image maps used to link images both at the client-side and server-side. • How to create forms by using form input elements. • How to create form processing by using CGI scripting. • Introduce DHTML and CSS. • Identify the properties of CSS and the advanced  more...
HTML 4 Part 2 Advanced Topics on-line e-learning cbt (computer based)cd rom ...rn To • Identify the guidelines for designing and developing a Web site. • Identify the types of image maps used to link images both at the client-side and server-side. • How to create forms by using form input elements. • How to create form processing by using CGI scripting. • Introduce DHTML and CSS. • Identify the properties of CSS and the advanced  more...
CIW Security Professional Intrusion Detection Threat Analysis on-line e-learning cbt (computer based)cd rom ...siness security policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies. Learn To: Identify key aspects of intrusion detection. Identify key responsibilities of an incident response team. Identify features of IDS application strategies. Identify key aspects of creating baselines for log analysis.  more...
CIW Security Professional Security Auditing Attack Techniques on-line e-learning cbt (computer based)cd rom ...siness security policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies. Learn To: Match auditor roles with associated approaches. Identify steps for conducting compliance analysis. Identify the tasks performed in the various stages of the risk assessment process. Identify features of network penetration  more...
CIW Security Professional Operating System Security on-line e-learning cbt (computer based)cd rom ...siness security policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies. Learn To: Identify features of security levels. Identify features of Microsoft Windows 2000 security components. Identify features of Microsoft Windows 2000 security subsystem components. Identify rules for applying strong passwords.  more...
CIW Security Professional Network Security Firewalls on-line e-learning cbt (computer based)cd rom ...siness security policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies. Learn To: Identify the layers of the TCP/IP protocol stack and trace their mapping to the layers of the OSI model. Identify the steps in the process of TCP connection handshake and termination. Match the protocols of the application  more...
CIW Security Professional Network Security Introduction on-line e-learning cbt (computer based)cd rom ...siness security policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies. Learn To: Identify the elements of a security infrastructure. Identify steps to create a security policy. Match authentication methods with their descriptions. Identify causes of security attacks. Identify characteristics of  more...
BizTalk Server 2000 Part 5 Secruity Optimization on-line e-learning cbt (computer based)cd rom ...uld have a minimum of one year's experience designing and developing distributed applications by using Microsoft technologies. Prerequisites include experience with XML and it is recommended that learners have experience with XSLT. Learners should also have a working knowledge of COM+, including development tools such as Microsoft Visual Basic and Microsoft Visual C++, and a working knowledge  more...
BizTalk Server 2000 Part 4 Components Solutions Troubleshooting on-line e-learning cbt (computer based)cd rom ...uld have a minimum of one year's experience designing and developing distributed applications by using Microsoft technologies. Prerequisites include experience with XML and it is recommended that learners have experience with XSLT. Working knowledge of COM+, including development tools such as Microsoft Visual Basic and Microsoft Visual C++, and a working knowledge of Microsoft Internet  more...
BizTalk Server 2000 Part 1 Intro to BizTalk Server 2000 on-line e-learning cbt (computer based)cd rom ...uld have a minimum of one year's experience designing and developing distributed applications by using Microsoft technologies. Prerequisites include experience with XML and it is recommended that learners have experience with XSLT. Working knowledge of COM+, including development tools such as Microsoft Visual Basic and Microsoft Visual C++, and a working knowledge of Microsoft Internet  more...
BizTalk Server 2000 Curriculum on-line e-learning cbt (computer based)cd rom ...uld have a minimum of one year's experience designing and developing distributed applications by using Microsoft technologies. Prerequisites include experience with XML and it is recommended that learners have experience with XSLT. Working knowledge of COM+, including development tools such as Microsoft Visual Basic and Microsoft Visual C++, and a working knowledge of Microsoft Internet  more...
C Programming for the Microsoft NET Platform Part 5 on-line e-learning cbt (computer based)cd rom ...c or Java and wish to program in C#. They are involved in developing enterprise business solutions. The audience will include application developers, system analysts, and software engineers. It is expected that learners should have experience programming in C, C++, Visual Basic, Java, or another programming language. Learners should also have basic familiarity with the .NET framework and the  more...
C Programming for the Microsoft NET Platform Part 5 on-line e-learning cbt (computer based)cd rom ...c or Java and wish to program in C#. They are involved in developing enterprise business solutions. The audience will include application developers, system analysts, and software engineers. It is expected that learners should have experience programming in C, C++, Visual Basic, Java, or another programming language. Learners should also have basic familiarity with the .NET framework and the  more...
C Programming for the Microsoft NET Platform Part 4 on-line e-learning cbt (computer based)cd rom ...c or Java and wish to program in C#. They are involved in developing enterprise business solutions. The audience will include application developers, system analysts, and software engineers. It is expected that learners should have experience programming in C, C++, Visual Basic, Java, or another programming language. Learners should also have basic familiarity with the .NET framework and the  more...
C Programming for the Microsoft NET Platform Part 4 on-line e-learning cbt (computer based)cd rom ...c or Java and wish to program in C#. They are involved in developing enterprise business solutions. The audience will include application developers, system analysts, and software engineers. It is expected that learners should have experience programming in C, C++, Visual Basic, Java, or another programming language. Learners should also have basic familiarity with the .NET framework and the  more...
C Programming for the Microsoft NET Platform Part 3 on-line e-learning cbt (computer based)cd rom ...c or Java and wish to program in C#. They are involved in developing enterprise business solutions. The audience will include application developers, system analysts, and software engineers. It is expected that learners should have experience programming in C, C++, Visual Basic, Java, or another programming language. Learners should also have basic familiarity with the .NET framework and the  more...
C Programming for the Microsoft NET Platform Part 3 on-line e-learning cbt (computer based)cd rom ...c or Java and wish to program in C#. They are involved in developing enterprise business solutions. The audience will include application developers, system analysts, and software engineers. It is expected that learners should have experience programming in C, C++, Visual Basic, Java, or another programming language. Learners should also have basic familiarity with the .NET framework and the  more...
C Programming for the Microsoft NET Platform Part 2 on-line e-learning cbt (computer based)cd rom ...c or Java and wish to program in C#. They are involved in developing enterprise business solutions. The audience will include application developers, system analysts, and software engineers. It is expected that learners should have experience programming in C, C++, Visual Basic, Java, or another programming language. Learners should also have basic familiarity with the .NET framework and the  more...
C Programming for the Microsoft NET Platform Part 3 on-line e-learning cbt (computer based)cd rom ...c or Java and wish to program in C#. They are involved in developing enterprise business solutions. The audience will include application developers, system analysts, and software engineers. It is expected that learners should have experience programming in C, C++, Visual Basic, Java, or another programming language. Learners should also have basic familiarity with the .NET framework and the  more...
C Programming for the Microsoft NET Platform Part 1 on-line e-learning cbt (computer based)cd rom ...c or Java and wish to program in C#. They are involved in developing enterprise business solutions. The audience will include application developers, system analysts, and software engineers. It is expected that learners should have experience programming in C, C++, Visual Basic, Java, or another programming language. Learners should also have basic familiarity with the .NET framework and the  more...
C Programming for the Microsoft NET Platform Part 1 on-line e-learning cbt (computer based)cd rom ...c or Java and wish to program in C#. They are involved in developing enterprise business solutions. The audience will include application developers, system analysts, and software engineers. It is expected that learners should have experience programming in C, C++, Visual Basic, Java, or another programming language. Learners should also have basic familiarity with the .NET framework and the  more...
Enterprise Connectivity with J2EE V1 4 Advanced EJB Topics on-line e-learning cbt (computer based)cd rom ...y features of message selectors. Sequence the steps for developing and configuring Message-Driven Beans (MDBs). Unit 2: Transactions and Security (2 hours) Match the activities involved in a transaction with the properties that they ensure. Identify the transactional attributes that can be specified for transactions in EJB 2.1. Match transactions with the isolation levels that  more...
Enterprise Connectivity with J2EE V1 4 Advanced EJB Topics on-line e-learning cbt (computer based)cd rom ...y features of message selectors. Sequence the steps for developing and configuring Message-Driven Beans (MDBs). Unit 2: Transactions and Security (2 hours) Match the activities involved in a transaction with the properties that they ensure. Identify the transactional attributes that can be specified for transactions in EJB 2.1. Match transactions with the isolation levels that  more...
CIW E-Commerce Designer Part 3 Site Usability on-line e-learning cbt (computer based)cd rom ...y the benefits of e-service. Identify the guidelines for developing an e-service action plan. Identify the characteristics of synchronous service. Identify the e-commerce Web site administration tasks. Identify the administration functions available in Site Server Content Analyzer. Locate broken links in an e-commerce Web site by using Site Server Content Analyzer. Audience Candidates  more...
IBM DB2 Universal Database V6 1 App Devel Curriculum on-line e-learning cbt (computer based)cd rom .... Students will also learn how to apply this knowledge to developing DB2-based applications, including using application objects such as schemas, user-defined types and functions, and stored procedures, as well as using embedded and dynamic SQL within an application. This curriculum consists of 2 Skill Builder courses: Course 13431 IBM DB2 Universal Database V6.1 Fundamentals Course 13433 IBM  more...
IBM DB2 Universal Database V6 1 App Devel Curriculum on-line e-learning cbt (computer based)cd rom .... Students will also learn how to apply this knowledge to developing DB2-based applications, including using application objects such as schemas, user-defined types and functions, and stored procedures, as well as using embedded and dynamic SQL within an application. This curriculum consists of 2 Skill Builder courses: Course 13431 IBM DB2 Universal Database V6.1 Fundamentals Course 13433 IBM  more...
Oracle PL SQL Database Programming on-line e-learning cbt (computer based)cd rom ...rning Time 6 - 8 Hour(s) Course Contents Unit 1: Developing Program Units Duration: 1 - 2 Hour(s) Select the processes involved in creating a stored procedure and a stored function using SQL*Plus. Identify the effects of storing code separately on the server and on the client. Perform the steps required to create a stored procedure using SQL*Plus. Perform the steps required  more...
Oracle PL SQL Procedures Functions Packages on-line e-learning cbt (computer based)cd rom ...bprogram with their contents. Identify the components of developing environments. Identify the steps to create a subprogram. Identify the features of the different types of parameter modes. Perform the steps to create a client-side procedure by using Procedure Builder. Perform the steps to create a server-side procedure by using SQL*Plus. Identify the different methods for passing  more...
Exchange 2000 Infrastructure Design--Part 2 on-line e-learning cbt (computer based)cd rom ...ivity, client connectivity, and public folder management. Developing a routing strategy for your corporate Exchange 2000 messaging system is a vital task when implementing a messaging solution. The new routing transport and architecture in Exchange 2000 Server means that several issues must be considered before deploying the messaging system. This course also deals with assessing your client's  more...
Windows 2000 Upgrading from Windows NT 4 0--Part 2 on-line e-learning cbt (computer based)cd rom ...s) Course Contents Unit 1: Domain Upgrade Strategy: Developing Duration: 2 - 3 Hour(s) Identify the effects of upgrading a Windows NT domain to a Windows 2000 domain. Identify the tasks to perform domain upgrade. Develop a domain upgrade strategy for a specified scenario. Identify the considerations that affect the selection of an operating system upgrade path. Develop an  more...
Windows 2000 Upgrading from Windows NT 4 0--Part 1 on-line e-learning cbt (computer based)cd rom This course describes the initial decision making processes which a System Administrator and other IT decision makers undergo when moving from an NT 4.0 environment to Windows 2000. As the title suggests, the emphasis in this course is on the planning activities necessary to ensure a successful migration. In addition, this course also details the assessment and possible upgrade of components in  more...
Windows 2000 Designing a Network Infrastructure--Part 4 Implementation on-line e-learning cbt (computer based)cd rom ...ify the advantages of Dfs. o Identify the guidelines for developing an appropriate Dfs topology design. o Select an appropriate Dfs topology design decision that meets specified business requirements. o Analyze Dfs topology design decisions that are used to meet various business requirements. o Select the advantages of a global catalog. o Identify on the basis of guidelines the global  more...
Windows 2000 Designing a Directory Server--Part 3 Active Dir Structure on-line e-learning cbt (computer based)cd rom ... 2000 with Active Directory. Identify the guidelines for developing a schema modification policy. Identify the optimal process for modifying the schema for an organization. Unit 2: Group Policy: Planning Duration: 2 - 3 Hour(s) Identify the business requirements for using Group Policy. Identify the options available for applying Group Policy methods. Identify the design  more...
Windows 2000 Designing a Directory Server--Part 3 Active Dir Structure on-line e-learning cbt (computer based)cd rom ... 2000 with Active Directory. Identify the guidelines for developing a schema modification policy. Identify the optimal process for modifying the schema for an organization. Unit 2: Group Policy: Planning Duration: 2 - 3 Hour(s) Identify the business requirements for using Group Policy. Identify the options available for applying Group Policy methods. Identify the design  more...
Designing for Cisco Internetwork Solutions Part 1 on-line e-learning cbt (computer based)cd rom This is the first of five courses in the Designing for Cisco Internetwork Solutions curriculum, which is designed to prepare learners for the CCDA DESGN exam 640-861. It covers organizational network policies and procedures, network design methodology, assessing project scope and requirements, and examining existing networks. It will also cover design implementation, modularizing networks, and  more...
Macromedia Flash MX 2004 Developing Flash Applications on-line e-learning cbt (computer based)cd rom This course covers how to build a rich Internet application with Macromedia Flash MX 2004. The course has three units. The unit Object-Oriented ActionScript 2.0 introduces learners to object-oriented programming (OOP) concepts used in ActionScript 2.0. Connecting to External Data provides information for sending and retrieving data to and from a Flash file. The third unit, Components, enables  more...
Macromedia Captivate 1 0 Developing Movies on-line e-learning cbt (computer based)cd rom This course is the second in a three-part series that focuses on the adding of components while creating Captivate movies. This course also introduces the user to the basics of customizing a Captivate movie. Learn To: Identify the steps to add images, buttons, click boxes, text entry boxes, and rollover captions to a slide. Identify the steps to add audio and playback controls to a  more...
Macromedia Captivate 1 0 Building Simulations Development Curriculum on-line e-learning cbt (computer based)cd rom The Macromedia Captivate 1.0: Building Simulations & Development Curriculum includes the following courses: Macromedia Captivate 1.0: Getting Started Macromedia Captivate 1.0: Developing Movies Macromedia Captivate 1.0: Movies, Quizzes & MenuBuilder To review individual course descriptions, please return to the previous page and select the desired title(s).  more...
Windows 2000 Planning Implementing Active Directories - Part 4 on-line e-learning cbt (computer based)cd rom ...ning Time 6 - 8 Hour(s) Course Contents Unit 1: Developing an Upgrade Strategy Duration: 3 - 4 Hour(s) Identify the features and functions of the primary domain controller (PDC) emulator. Identify the features of security principals in a mixed mode environment. Identify the limitations to the major services that run in mixed mode. Identify security features relating to  more...
Lotus Domino R5 Development Curriculum on-line e-learning cbt (computer based)cd rom The Lotus Notes Domino R5 Development Curriculum includes the following courses: Lotus Domino R5 Development Part 1: Basic Concepts Lotus Domino R5 Development Part 2: Application Devel. Fundamentals Lotus Domino R5 Development Part 3: Creating User Interfaces Lotus Domino R5 Development Part 4: Making Your Application Run Lotus Domino R5 Development Part 5: Adv. Application Development  more...
Lotus Domino R5 Development Part 7 Developing Applications for the Notes R5 on-line e-learning cbt (computer based)cd rom Course Overview This is the seventh course in a nine part series for webmasters, application developers, and graphic designers that will introduce Notes/Domino features, web-specific tasks, and basic system administration tasks to be up on the web quickly and to use Domino to create Web sites and Web applications. At the completion of this course, students will learn how to identify the uses of  more...
Windows 2000 Planning Implementing Active Directories - Part 4 on-line e-learning cbt (computer based)cd rom ...rning Time 6 - 8 Hour(s) Course Contents Unit 1: Developing an Upgrade Strategy Duration: 3 - 4 Hour(s) Identify the features and functions of the primary domain controller (PDC) emulator. Identify the features of security principals in a mixed mode environment. Identify the limitations to the major services that run in mixed mode. Identify security features relating to  more...
Windows NT 4 0 Administration Fundamentals - Part 2 on-line e-learning cbt (computer based)cd rom ...a Duration: 2 Hour(s) Identify the key factors for developing a system backup plan. Identify the functions of the Backup tool. Load a tape driver. Add a user to the Backup Operators group. Match the types of backups with their functions. Send a message to all the users logged on to a server. Disconnect users before making a backup. Select files to be backed up using the Backup  more...
Windows NT 4 0 Administration Fundamentals - Part 2 on-line e-learning cbt (computer based)cd rom ...a Duration: 2 Hour(s) Identify the key factors for developing a system backup plan. Identify the functions of the Backup tool. Load a tape driver. Add a user to the Backup Operators group. Match the types of backups with their functions. Send a message to all the users logged on to a server. Disconnect users before making a backup. Select files to be backed up using the Backup  more...
Oracle Reports R6 Control Reports on-line e-learning cbt (computer based)cd rom ... can be used to control report output. This course covers developing templates, creating and using parameters, coding PL/SQL triggers, exporing built-in package procedures, using the Reports Server, and developing reports for different environments. This course is based on Oracle's ILT course, Oracle Developer: Build Reports. L earn To: Identify and modify the regions of a report  more...
Oracle Report Builder Controlling Reports on-line e-learning cbt (computer based)cd rom ... environments Identify the factors to be considered for developing reports for execution in different GUIs, environments, and languages. C ontent Emphasis Skills-Based A udience Application developers, database administrators, designer/developers, and technical support professionals. Prior to taking this course, participants should be familiar with SQL and PL/SQL using  more...
Visual C 6 0 Designing Implementing Desktop Applications - Part 2 on-line e-learning cbt (computer based)cd rom ...e platform-specific characteristics to be considered when developing MFC applications for various platforms. Identify the distinguishing features of MFC and SDK. Identify the characteristics of a DLL. Identify the advantages of dynamic libraries over static libraries. Identify the features of different types of linking. Select the appropriate situation in which you would use a specific  more...
Brand Management Developing a Brand Strategy on-line e-learning cbt (computer based)cd rom ...Developing a Brand Strategy gives you information on building, defending, and developing brand equity as well as introducing new brands. The program also explains the processes for developing secondary and sub-brands. Additionally, the program provides you with guidelines for building brand extensions and releasing a brand internationally. By applying the information in this program, you will  more...
Sales Skills The Fundamentals on-line e-learning cbt (computer based)cd rom ...pecting, cold and warm calling, and networking. Unit 3: Developing Your Character (0.5 - 1 hour) Apply the PLEASED acronym to your life and your work. Recognize the benefits of using your imagination. Take actions to enhance your creativity. Identify the skills and characteristics of successful  more...
Sales Skills Developing a Winning Strategy on-line e-learning cbt (computer based)cd rom ...Developing a Winning Strategy, you will learn how to research market conditions and analyze your competitors using a SWOT matrix. You will also learn the steps of the consulting strategy and what questions you should ask when planning solutions for clients. In addition, you will learn the steps to take to help clients find solutions to their needs. Learn To  more...
Brand Management Branding on the Web on-line e-learning cbt (computer based)cd rom ...ith guidelines for each process as well as guidelines for developing effective Internet brand names. By applying the information in this program, you will be able to develop an online brand, determine appropriate situations for creating secondary brands, and introduce a brand on the Internet. Learn To Identify the steps for branding on the Internet.  more...
Sales Management Leading a Sales Team on-line e-learning cbt (computer based)cd rom ...sales forecasts and the different issues associatied with developing them. Throughout the coversation, Ron will ask you questions designed to measure your understanding of the material. Unit 3: Conducting Sales Meetings (1 - 2 hours) Identify common goals of sales meetings. Sequence the steps for preparing to conduct a sales meeting.  more...
Consulting Skills The Consulting Process on-line e-learning cbt (computer based)cd rom ...abilities, discuss the consulting relationship, and begin developing a working contract. In this simulation, you will introduce her to Pam amd RJ in order to make them aware of the benefits the company will reap from making ergonomics and safety improvements, and keep them informed about the consulting process. During the course of the meeting, your goal is to define Cynthia's role more clearly  more...
Strategic Management Developing a Successful Process on-line e-learning cbt (computer based)cd rom ...Developing a Successful Process offers the student an overview of the information required to identify the components that comprise an effective planning document and organize an appropriate strategic business plan. The student will learn the proper guidelines to get the plan accepted as well as the correct steps to implement, execute, and monitor the plan effectively. Learn To  more...
Quality Management The Quality Management Process on-line e-learning cbt (computer based)cd rom ... Identify the financial incentives for developing loyal customers. Audience Managers, supervisors, or team leaders who need to learn how to implement quality measures in order to increase quality within their organization. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English  more...
Competitive Intelligence Researching Online on-line e-learning cbt (computer based)cd rom ...w information automatically. It also covers the steps for developing a search strategy, commands for using search engines, and ways to collect, organize, and evaluate online sources of information. Learn To Identify the two pitfalls of collecting information from the Internet. Identify the three types of online tools for tracking  more...
Managing Business Risk Developing a Risk Management Plan on-line e-learning cbt (computer based)cd rom ...Developing a Risk Management Plan teaches learners about the various risk management models as well as factors that influence the risk management function in organizations. Students will also learn about the risk management environment that organizations face and the methods used to assess those risks. Learn To Identify the differences between traditional and  more...
Managing Business Risk Financing Contingency Planning on-line e-learning cbt (computer based)cd rom ...onsibilities of contract management and the importance of developing a business contingency plan. Learn To Identify the categories of risk financing tools. Identify the legal characteristics of insurance contracts. Identify the major responsibilities of contract management.  more...
Principles of Marketing Fundamentals of Marketing on-line e-learning cbt (computer based)cd rom ...ndations, but you will need to make the final decision on developing the marketing mix. You will need to consider the elements that go into a marketing mix to make choices that help Icon reach its profit goals for each product. Unit 3: Market Identification (1 hour) Identify a target opportunity. Identify the definition of market segmentation.  more...
Visual InterDev 6 0 Planning a Web Application on-line e-learning cbt (computer based)cd rom ... and maintenance factors that need to be considered while developing a web application; and identify the basic concepts related to Web application design. L earn To: Examine the key concepts involved in planning a Web site. Identify the features of the various Microsoft products that can be used to develop a Web application. Identify the guidelines to follow while planning a  more...
Oracle Workflow 11i10 Developing Processes on-line e-learning cbt (computer based)cd rom This course covers the steps to diagram and create a workflow process. It also covers the steps to define item types, process activities, item type attributes, lookup types and lookup codes, messages, message attributes, and notifications activities. In addition, it covers the features of item type attributes, notification activities, and embedded regions. Finally, it covers special message  more...
Macromedia Flash MX 2004 Curriculum on-line e-learning cbt (computer based)cd rom The Macromedia Flash MX 2004 Curriculum includes the following courses: Macromedia Flash MX 2004: Getting Started Macromedia Flash MX 2004: Fundamentals of ActionScript Macromedia Flash MX 2004: Developing Flash Applications To review individual course descriptions, please return to the previous page and select the desired title(s).  more...
Process and Function Modeling on-line e-learning cbt (computer based)cd rom ...am. Label a data store on a process diagram. Unit 4: Developing the Application Function Hierarchy Duration: 1 Hour(s) Identify the purpose of the application function hierarchy. Identify the difference between the application function hierarchy and the process model. Identify the uses of the application function hierarchy. Identify the components of an application function  more...
Site Server 3 0 Implementation - Part 1 on-line e-learning cbt (computer based)cd rom ...dministrators and other personnel who are responsible for developing and maintaining Internet and intranet sites using Microsoft Site Server 3.0. This series will help students prepare for the Microsoft Certified Professional exam 70-056, Implementing and Supporting Web Sites Using Microsoft Site Server 3.0. It is recommended that participants take NETg course series 71401-71402, Administering  more...
Site Server 3 0 Implementation - Part 2 on-line e-learning cbt (computer based)cd rom ...dministrators and other personnel who are responsible for developing and maintaining Internet and intranet sites using Microsoft Site Server 3.0. This series will help students prepare for the Microsoft Certified Professional exam 70-056, Implementing and Supporting Web Sites Using Microsoft Site Server 3.0. It is recommended that participants take NETg course series 71401-71402, Administering  more...
Site Server 3 0 Implementation - Part 3 on-line e-learning cbt (computer based)cd rom ...dministrators and other personnel who are responsible for developing and maintaining Internet and intranet sites using Microsoft Site Server 3.0. This series will help students prepare for the Microsoft Certified Professional exam 70-056, Implementing and Supporting Web Sites Using Microsoft Site Server 3.0. It is recommended that participants take NETg course series 71401-71402, Administering  more...
Visual InterDev 6 0 Planning a Web Application on-line e-learning cbt (computer based)cd rom ... and maintenance factors that need to be considered while developing a web application; and identify the basic concepts related to Web application design. L earn To: Examine the key concepts involved in planning a Web site. Identify the features of the various Microsoft products that can be used to develop a Web application. Identify the guidelines to follow while planning a Web  more...
Quality Management Business Process Improvement on-line e-learning cbt (computer based)cd rom ... in how to establish process improvement teams. Unit 2: Developing a Path for Change (0.5 - 1 hour) Identify the qualifications needed in a process manager. Identify the responsibilities of a process manager. Identify the steps for establishing a process improvement team. Identify the  more...
SQL and PL SQL PL SQL Basics on-line e-learning cbt (computer based)cd rom ...les to be applied in creating a PL/SQL block. Unit 2: Developing a Simple PL/SQL Block Duration: 0.5 - 1 Hour(s) Identify the functions of PL/SQL variables. Identify the guidelines for declaring PL/SQL variables. Match the PL/SQL datatypes with their descriptions. Match the scalar datatypes with their descriptions. Declare a scalar variable. Declare a scalar variable with the  more...
International Business Essentials The Global Business Environment on-line e-learning cbt (computer based)cd rom ...e four types of business strategies. Identify steps for developing cultural competence. Identify guidelines for conducting international business in future-oriented cultures. Demonstrate and understanding of foreign exchange rates. Define spot exchange rate. Follow guidelines for conforming to African business practices, protocols, and behavior styles. Demonstrate knowledge of how  more...
Oracle Workflow 11i10 Curriculum on-line e-learning cbt (computer based)cd rom ...nts & Planning Workflow Processes Oracle Workflow 11i10: Developing Processes Oracle Workflow 11i10: Interacting with Processes & Notifications Oracle Workflow 11i10: Business Event System & Subscriptions Oracle Workflow 11i10: Communications & Function Activities Oracle Workflow 11i10: Workflow APIs, Procedures & Error Handling Oracle Workflow 11i10: Managing & Customizing Workflow  more...
XML Programming--Part 1 Components Style Sheets on-line e-learning cbt (computer based)cd rom ...e in the series will teach learners why XML is useful for developing Web and enterprise applications and the basics about how to write XML well-formed documents. It will cover the history of XML, the features and benefits of XML, writing XML documents, and using style sheets, including Cascading Style Sheets (CSS) and the Extensible Style Language (XSL). This course will provide the foundation  more...
XML Programming--Part 1 Components Style Sheets on-line e-learning cbt (computer based)cd rom ...e in the series will teach learners why XML is useful for developing Web and enterprise applications and the basics about how to write XML well-formed documents. It will cover the history of XML, the features and benefits of XML, writing XML documents, and using style sheets, including Cascading Style Sheets (CSS) and the Extensible Style Language (XSL). This course will provide the foundation  more...
XML Programming--Part 2 DOM SAX XSLT on-line e-learning cbt (computer based)cd rom ...Linking Language (XLL), and using XML with databases, and developing XML-based enterprise applications. L earn To: Identify the features and functions of APIs used to interact with a parser. Identify the functions and features of Document Object Model (DOM) in XML. Identify the features of Document Object Model (DOM) specification. Identify the functions and features of Simple  more...
XML Programming--Part 2 DOM SAX XSLT on-line e-learning cbt (computer based)cd rom ...Linking Language (XLL), and using XML with databases, and developing XML-based enterprise applications. L earn To: Identify the features and functions of APIs used to interact with a parser. Identify the functions and features of Document Object Model (DOM) in XML. Identify the features of Document Object Model (DOM) specification. Identify the functions and features of Simple  more...
Enterprise Connectivity with J2EE V1 4 Servlets on-line e-learning cbt (computer based)cd rom ...g techniques with their features. Identify the code for developing a Web shopping servlet that uses sessions to retrieve user information. Audience: This course is intended for programmers who are interested in updating their skills to the latest Java2 Enterprise Edition platform: SDK 1.4. Deployment: e-Learning/Self-Study Language Options: US English Total Learning  more...
Strategic Sales Series on-line e-learning cbt (computer based)cd rom The Strategic Sales Series includes the following courses: Strategic Sales: Gaining Access to the Executives Strategic Sales: Building the Executive Relationship Strategic Sales: Developing Executive Proposals To review individual course descriptions, please return to the previous page and select the desired title(s).  more...
Strategic Sales Developing Executive Proposals on-line e-learning cbt (computer based)cd rom ...Developing Executive Proposals, you will learn the keys to preparing an effective written proposal, the questions to answer before writing a sales proposal, and the components necessary to include in a written proposal. You will also learn the steps to follow to create a winning proposal. Finally, you will identify ways to differentiate your proposal from those of the competition and understand  more...
Brand Management Series on-line e-learning cbt (computer based)cd rom The Brand Management Series includes the following courses: Brand Management: Fundamentals of Brand Management Brand Management: Building Brand Equity Brand Management: Managing Brand Equity Brand Management: Developing a Brand Strategy Brand Management: Integrated Marketing Brand Management: Branding on the Web To review individual course descriptions, please return to the previous  more...
Sales Skills Series on-line e-learning cbt (computer based)cd rom The Sales Skills Series includes the following courses: Sales Skills: The Fundamentals Sales Skills: Prospecting and Addressing Needs Sales Skills: Overcoming Obstacles Sales Skills: Gaining Customer Commitment Sales Skills: Developing a Winning Strategy Sales Skills: Effectively Closing a Sale To review individual course descriptions, please return to the previous page and select the  more...
Balanced Scorecard Corporate Strategy on-line e-learning cbt (computer based)cd rom ... first course in the Balanced Scorecard series focuses on developing and formalizing strategy in an organization. This course explores why corporate strategy is important, the process of formalizing your corporate strategy, and aligning the organization to the strategy. Learn To: Identify the difference between strategic planning and operational efficiency. Identify the importance of  more...
Balanced Scorecard Implementing on-line e-learning cbt (computer based)cd rom ...fy the importance of setting objectives and measures when developing a balanced scorecard. Sequence the steps for building a balanced scorecard. Identify the factors that impact the financial perspective. Identify the factors that impact the customer perspective. Identify the categories that impact the internal process perspective. Identify the categories that impact the learning  more...
Balanced Scorecard Measuring Business Objectives on-line e-learning cbt (computer based)cd rom ...card (0.5 hours) Identify components to consider when developing a communication plan. Sequence the steps for incorporating a balanced scorecard into an organization. Unit 2: Sustaining the Balanced Scorecard (0.5 hours) Identify the critical success factors that support effective use of a balanced scorecard. Identify common pitfalls to avoid when sustaining the balanced  more...
Self Development Developing Rapport Through Communication on-line e-learning cbt (computer based)cd rom ...Developing Rapport Through Communication offers the student an overview of the information required to develop communication fundamentals, enhance connections, and create impact with his or her language. The program details how to communicate effectively in writing, in one-to-one and one-to-many conversations, and through nonverbal cues. The program also details how to make a good first  more...
Time Management Planning Your Day on-line e-learning cbt (computer based)cd rom ...l Learning Time 2 to 4 hours Objectives Unit 1: Developing a Daily Plan (0.5 - 1 hour) Identify the benefits of planning. Identify obstacles to planning. Arrange the steps to planning a day. Follow steps to planning a day. Identify guidelines for creating a daily plan.  more...
Time Management Developing a Plan on-line e-learning cbt (computer based)cd rom ...Developing a Plan helps students understand time management by helping them determine how they currently spend time, offering ways for them to spend time more efficiently. The program covers how to evaluate the use of time, how to identify goals and set priorities, and how to develop an overall time management plan. The program focuses on the Pareto principle and how it affects the use of time  more...
Career Development Developing a Career Strategy on-line e-learning cbt (computer based)cd rom ...Developing a Career Strategy offers the student an overview of how to define career aspirations, develop career goals, and create effective career strategies. The program covers in detail how to identify personal preferences, develop skills to help career advancement, and explore career options. It also describes the stages of career development and explains guidelines for evaluating careers.  more...
Career Development Professional Networking on-line e-learning cbt (computer based)cd rom Career Development: Professional Networking offers the student an overview of how to network for career advancement, seek career guidance, and develop a career network. The program covers in detail the steps for networking effectively, steps for communicating effectively, steps for building beneficial relationships inside and outside an organization, the difference between a mentor and coach, and  more...
Career Development Excelling in Your Career on-line e-learning cbt (computer based)cd rom ... productivity. Recognize steps for developing self-discipline. Select guidelines that can help you be professional. Apply guidelines that help you be professional. Simulation Overview: In this simulation, you will meet with Bruce Madison, one of Icon's Human Resource Specialists,  more...
Emotional Intelligence Series on-line e-learning cbt (computer based)cd rom The Emotional Intelligence Series includes the following courses: Emotional Intelligence: Developing Emotional Intelligence Skills Emotional Intelligence: Applying Emotional Intelligence in the Workplace Emotional Intelligence: Emotional Intelligence for Executives To review individual course descriptions, please return to the previous page and select the desired title(s).  more...
Managing Business Risk Series on-line e-learning cbt (computer based)cd rom The Managing Business Risk Series includes the following courses: Managing Business Risk: Developing a Risk Management Plan Managing Business Risk: Risk Assessment and Control Managing Business Risk: Financing and Contingency Planning To review individual course descriptions, please return to the previous page and select the desired title(s).  more...
Cross-Cultural Business Communication Series on-line e-learning cbt (computer based)cd rom The Cross-Cultural Business Communication Series includes the following courses: Cross-Cultural Business Communication: Understanding Cultural Differences Cross-Cultural Business Communication: Developing Cross-Cultural Communication Skills Cross-Cultural Business Communication: Addressing Cross-Cultural Business Situations To review individual course descriptions, please return to the  more...
Organizational Learning Series on-line e-learning cbt (computer based)cd rom The Organizational Learning Series includes the following courses: Organizational Learning: Developing a Knowledge Management System Organizational Learning: Transferring Knowledge within an Organization Organizational Learning: Deploying a Knowledge Management System To review individual course descriptions, please return to the previous page and select the desired title(s).  more...
Women in Leadership Series on-line e-learning cbt (computer based)cd rom The Women In Leadership Series includes the following courses: Women In Leadership: Leadership Roles and Styles Women In Leadership: Becoming a Leader Women In Leadership: Developing a Leadership Path To review individual course descriptions, please return to the previous page and select the desired title(s).  more...
Moving from Technical Professional to Mgr Series Getting Started on-line e-learning cbt (computer based)cd rom ...s team won't meet the IT departmental quarterly target of developing new software for the development team. Matt has mentioned privately to you that he's worried about how he can deal effectively with conflict. You will give him feedback about his general progression in the role and on his team's performance. Unit 2: IT Planning (0.5 - 1.5 hours) Identify reasons for management planning.  more...
Managing the Expert Series on-line e-learning cbt (computer based)cd rom The Managing the Expert Series includes the following courses: Managing the Expert: Understanding Experts Managing the Expert: Developing a Successful Environment Managing the Expert: Managing the Unique Needs of Experts To review individual course descriptions, please return to the previous page and select the desired title(s).  more...
Java for Procedural Programmers Life Cycle on-line e-learning cbt (computer based)cd rom This course explores software life cycles and methodologies such as waterfall, spiral, incremental, and iterative, and the RUP. In the Requirements and Analysis section, you will learn about requirements and analysis workflow and modeling relationships. This includes associations, multiplicity, and inheritance. The Design and Implementation section covers design associations and models, and  more...
Java for Procedural Programmers Life Cycle on-line e-learning cbt (computer based)cd rom This course explores software life cycles and methodologies such as waterfall, spiral, incremental, and iterative, and the RUP. In the Requirements and Analysis section, you will learn about requirements and analysis workflow and modeling relationships. This includes associations, multiplicity, and inheritance. The Design and Implementation section covers design associations and models, and  more...
Defining Microsoft NET Solution Architectures Part 1 on-line e-learning cbt (computer based)cd rom ...tions. Course Prerequisites: Experience of designing, developing, and implementing software solutions. At least two years experience: Analyzing customer needs and creating documents specifying requirements for software solutions in multiple business domains; Modeling processes. Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US English  more...
Business Travel Safety Forming a Corporate Travel Safety Program on-line e-learning cbt (computer based)cd rom ...t travel for employees. You will learn best practices for developing a corporate travel safety program, how to choose the best travel agency for your organization, and why it is important to prepare for emergencies before traveling. Learn To Develop a travel safety program. Choose a corporate travel agency.  more...
CompTIA Server 2005 Hardware Operating System Install on-line e-learning cbt (computer based)cd rom ... for hardware installation. Identify the key aspects of developing server management plans. Identify the key aspects of hardware configuration. Identify the basic activities of a network operating system (NOS) installation. Identify the steps to install Microsoft Windows NT Server 4.0, Microsoft Windows 2000 Server, and Microsoft Windows Server 2003. Identify the steps to install a  more...
Defining Microsoft NET Solution Architectures Part 2 on-line e-learning cbt (computer based)cd rom ...tions. Course Prerequisites: Experience of designing, developing, and implementing software solutions. Familiarity with .NET Framework. At least two years experience in analyzing customer needs and specifying requirements for software solutions in multiple business domains. Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US English Total  more...
SAP Web Application Server Development on-line e-learning cbt (computer based)cd rom .... o Data Administration for BSPs. o User Dialogs. o Developing BSP Applications. o Session Handling. Audience The Computer Based Training (CBT) course SAP Web Application Server Development is aimed at developers who want to program Web applications on the SAP Web Application Server platform. Participants should have basic knowledge of Windows or other graphical user interfaces  more...
Defining Microsoft NET Solution Architectures Part 2 on-line e-learning cbt (computer based)cd rom ...tions. Course Prerequisites: Experience of designing, developing, and implementing software solutions. Familiarity with .NET Framework. At least two years experience in analyzing customer needs and specifying requirements for software solutions in multiple business domains. Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US English Total  more...
Defining Microsoft NET Solution Architectures Part 3 on-line e-learning cbt (computer based)cd rom ...e about designing solutions. Experience of designing, developing, and implementing software solutions. Familiarity with .NET Framework. At least two years experience: Analyzing customer needs and specifying requirements for software solutions in multiple business domains; Modeling processes and data, designing components, designing user interfaces; Designing, developing, implementing  more...
Defining Microsoft NET Solution Architectures Part 4 on-line e-learning cbt (computer based)cd rom ...e about designing solutions. Experience of designing, developing, and implementing software solutions. Familiarity with .NET Framework. At least two years experience: Analyzing customer needs and specifying requirements for software solutions in multiple business domains; Modeling processes and data, designing components, designing user interfaces; Designing, developing, implementing  more...
Defining Microsoft NET Solution Architectures Part 3 on-line e-learning cbt (computer based)cd rom ...e about designing solutions. Experience of designing, developing, and implementing software solutions. Familiarity with .NET Framework. At least two years experience: Analyzing customer needs and specifying requirements for software solutions in multiple business domains; Modeling processes and data, designing components, designing user interfaces; Designing, developing, implementing  more...
Macromedia Flash MX Part 1 Flash MX Fundamentals on-line e-learning cbt (computer based)cd rom ...developing visual interactive content and applications. Animations, rich user interfaces, online advertising, e-learning courses, and enterprise application front ends can be created. This course gives the learner a comprehensive introduction to the interface and principal tools of Macromedia Flash MX. Learn To To identify features and functions of Macromedia  more...
Macromedia Flash MX Curriculum on-line e-learning cbt (computer based)cd rom ...developing visual interactive content and applications. Animations, rich user interfaces, online advertising, e-learning courses, and enterprise application front ends can be created. This curriculum also takes the learner through the basics of graphic creation and acquisition for animations, and covers the fundamental steps in the creation and publication of an animation, with coverage of the  more...
Visual Basic NET-Web Based Development Part 5 on-line e-learning cbt (computer based)cd rom ...mpiling a satellite assembly. o Identify guidelines for developing a globalized user interface (UI). o Identify language considerations for developing a global application. o Identify attributes of the section of the Web.config file to validate non-Latin user input. Unit 2: ASP.NET Web Application Security (3 - 4 hours) o Identify features of authentication methods. o Match  more...
Visual Basic NET-Windows Development Curriculum on-line e-learning cbt (computer based)cd rom The Microsoft Visual Basic .NET-Windows Development Curriculum introduces students to Microsoft.NET Framework Windows Forms and controls.It describes the various options for building your own controls and explains how to expand the functionality of existing controls. The student is taught how to use .NET and COM components of the Windows Forms application, and how to use the Reporting and Printing  more...
Visual Basic NET-Windows Development Part 1 on-line e-learning cbt (computer based)cd rom This course introduces the student to Microsoft .NET Framework Windows Forms and controls. It explains how to create and populate base forms and inherited forms by using Microsoft Visual Studio .NET. It also covers organizing controls on a form and creating Multiple Document Interfaces (MDI). Further more it explains how to code for event procedures associated with different controls. The course  more...
Visual Basic NET-Windows Development Part 2 on-line e-learning cbt (computer based)cd rom This Course describes the various options for building your own controls. It explains how to extend the functionality of existing Windows Forms control, combine multiple existing controls into a composite control, and build a new custom control. It also covers how to add design-time attributes and licensing support to a control. Learn To: o To identify features of extended controls. o To  more...
Visual Basic NET-Windows Development Part 5 on-line e-learning cbt (computer based)cd rom The Debugging and Deploying Windows Forms Applications sections in this course explains assemblies and the use of strong-named assemblies and the Global Assembly Cache (GAC) in the .NET Framework. It also covers how to configure and deploy your Windows Forms applications. The Securing Windows Forms Applications section explains how to use the security features in the .NET Framework in Windows  more...
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