Online Development Part eLearning

Applying Leadership Basics Course description -- Applying Leadership Basics provides the fundamental skills for leading a group: defining the task, establishing a vision, gaining commitment, and building relationships. It tells you how and when to use various leadership styles and gives smart techniques to help leaders direct the efforts of others. The Strategies and Tips in this module teach you how to foster innovation,  more...

Balancing Work and Family Course description -- Although most people must work in order to live, it is family that makes life worth living, and ita ™s important to be able to balance the requirements of these two major efforts in order to satisfy our personal needs. This course has tools and techniques for identifying basic values and assuring that efforts and time are spent in ways that bring the most reward and  more...

Becoming an Effective Team Member Course description -- The key to a teama ™s success is the effort of each individual team member. As just one component of your team, it is up to you to do the best that you can for the team in order for it to achieve its goals and objectives. In this course, you will learn Tips and Key Points for developing a team-oriented attitude and learning to work with your teammates. You will soon see  more...

Building a Successful Team Course description -- Your team may just be forming, or you may be renewing your goals for the coming year. You may have just gotten a new team member or even lost a few. This course will take you through the various stages of a teama ™s development and give you Strategies and Tips for guiding your team successfully through the process. You will learn how to recognize and respond to your  more...

Choosing a Childcare Provider Course description -- There are numerous options from which to choose a child care provider, and ita ™s important to find the one that meets your needs the best. This course has guidelines and tools for identifying the essential services that you should expect, determining the competence of the child care staff, matching a childa ™s needs with the providera ™s capabilities, and  more...

Coaching and Counseling Course description -- It would be na ve to think that all employees have the skills necessary to succeed without even being taught what these skills are. In addition, many people may have personal concerns that hinder work performance. By learning how to effectively coach and counsel, you can help your employees ease personal burdens and train them in the skills they need to be better employees.  more...

Conducting Performance Reviews Course description -- Performance reviews are one of the most challenging responsibilities that leaders have, and this course will walk you through the process step by step and help you avoid many common pitfalls. There are ways to get the employee involved in the review process, and techniques to use in the performance discussion itself. Youa ™ll be given techniques for dealing with  more...

Conflict Intervention Course description -- This course is valuable for anyone who must intervene when others are in a conflict. It addresses how to assess the climate of a conflict and understand the issues. There are methods to gather information, neutralize the situation, clarify points of view, and define the conflict. There are also techniques for brokering a win/win situation, gaining commitment from all parties,  more...

Creating a Strong Leadership Team Course description -- This course delivers the key elements of how to create a leadership team that is a model for the rest of the organization. The Strategies and Tips are practical tools and methods to create and maintain a shared vision, define roles and responsibilities, and determine mutual goals and priorities. Key Points also include techniques for avoiding power struggles and resolving  more...

Dealing with Difficult Customers Course description -- Today's information-age customers are the most informed and demanding shoppers ever. For a service representative, meeting the demands of one of these savvy customers can be a customer service nightmare! Taking this course will wake you from the nightmare and show you how to calm angry customers and resolve their complaints while keeping your cool. IMPORTANT NOTE: INTERNET  more...

Dealing With Violence In The Workplace Course description -- More often than we care to admit, society and the workplace are becoming more violent. This course has tools and methods to help the manager or supervisor recognize potentially violent situations before they need attention, and then to take positive action to avoid or eliminate the potential problem. There is a wide array of techniques to help leaders use communication,  more...

Delegating Course description -- This course takes you through every step of the delegation process from beginning to end. You will learn how to define the task and determine to whom it should be given. There are tips and techniques for monitoring the projecta ™s progress without micromanaging, and methods for coaching and developing employees along the way. There are also tools and methods to help you  more...

How To Master Business Management Course description -- Every employee and manager needs to know a number of basic business management principles and processes, regardless of his or her function or discipline. This bundle includes topics that will build an employee's mastery of several essential business processes and issues, including financial basics, contracts, and business communications. It includes something for everyone,  more...

How To Master Human Resources Course description -- This bundle covers some of the most challenging human resource compliance issues that employees and supervisors facea sexual harassment, violence, and EEO practices. Use the lessons in this bundle to prevent or address workplace situations that must be handled sensitively in order to promote respect and avoid legal consequences. Also included is a course to assist your  more...

How To Master Leadership Course description -- The secrets of organizational effectiveness lie in the capabilities of a company's leadership. This bundle includes those fundamentals of effective leadership that will have the greatest impact on performance. Whether applying essential motivational principles or developing a strategic plan, your organization's leaders will find solid, best-practices guidance in this bundle.  more...

How To Master Personal And Family Course description -- It wasn't so long ago that companies expected employees to give their all to the job and sacrifice their lives in order to get ahead. Now most organizations understand that employees are whole people who show up for work each day, people who want to be effective not just on the job, but in their personal lives as well. This bundle helps employees deal with some of the thorny  more...

How To Master Personal Career Course description -- Much of one's professional success is a function of personal skills that relate to professional activities, such as interviewing for a new job, balancing work and family, and managing stress. The 10 courses in this bundle develop personal competencies that will support your employees' career aspirations and enhance their effectiveness in their private lives. IMPORTANT NOTE:  more...

How To Master Staying Positive Course description -- Today's fast-paced and competitive work environment is loaded with inconvenience, frustration, and even chaos. Maintaining a positive attitude and outlook has never been toughera or more important. The How to Master Staying Positive bundle is first aid for the stressed and stretched. Its courses provide guidance on managing stress, dealing with burnout and anger, time  more...

How To Master Team Building Course description -- Meeting business objectives and maximizing resources requires effective teamwork, and this bundle will build the basic competencies that will ensure your teams are organized, goal-oriented, and customer-focused. Together they provide a toolkit of effective techniques and strategies for building high-performing teams in any function or discipline. IMPORTANT NOTE: INTERNET  more...

Interviewing Job Candidates Course description -- This is a practical course with tools and methods to help you prepare to get the results you want. You will learn how to define exactly what youa ™re looking for in a job candidate, and be given checklists and discussion guides for asking the right questions to get relevant answers. The course addresses the most common legal pitfalls and how to avoid them, as well as  more...

Leading Effective Meetings Course description -- Meetings, meetings, meetings. You cana ™t live with them and you cana ™t live without them. Make sure that the meetings you lead are organized, focused, and productive. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use Netscape or other browsers for this training.  more...

Leading Effective Teams Course description -- This practical, hands-on approach to team leadership addresses the three essential elements of creating an effective team: focusing on results, providing structure, and building positive interactions and teamwork. You will be given tools to help you document the purpose of your team and account for all the tasks that need to be done. You will learn techniques to help you keep  more...

Managing a Virtual Office Course description -- More and more companies are finding that flexibility for employees in both work hours and work location help them attract and retain the best talents and actually improve productivity. This course identifies the potential benefits and pitfalls in managing a a virtuala ? workforce, gives guidelines for maintaining communication, monitoring productivity, and encouraging peak  more...

Managing Change Course description -- Poorly managed change can account for a huge amount of lost productivity. This course covers the most essential elements of living with and managing continual change. There are simple and straightforward techniques for dealing with the inevitable resistance, methods for setting goals and developing a plan, tools for understanding the personal and professional stresses that  more...

Managing Disagreement Course description -- Conflict comes in all formsa from a change in work processes to full-blown disagreement about the company's strategic planning. Fortunately, there are several techniques for managing disagreement, depending on which parties are involved and how important the issue is to each person. This course identifies the strategies for solving conflict and maintaining positive working  more...

Managing Negative People Course description -- Some people can be difficult to work with. They never seem excited about their work, and they create a general atmosphere of negativity. So how do you handle them? This course will help you identify what it is that makes certain people pessimistic and what you can do to help them. It will identify strategies you can use for boosting self-esteem, morale, and turn negativity  more...

Managing Projects Course description -- The Strategies and Tips in this course will take you through the steps of managing a project, from defining the requirements to managing the implementation. You will be given tools and methods for organizing the project activities, focusing on customer needs, and leading the project team to successful completion. There are suggestions for resolving plan and budget conflicts,  more...

Managing Stress Course description -- The tools and techniques in this course will help you understand and diagnose the stress in your life, identify the stressors you can and cannot control, and assess your readiness to make changes. There are methods to help you develop a systematic approach to eliminate stressors, manage your time, and implement short-term and long-term coping mechanisms. Youa ™ll develop  more...

Solving Problems as a Team Course description -- This course identifies some of the most useful group problem-solving techniques that teams can use. You will learn how to encourage collaboration on your team, work through problems together, and combine methods for complex problems. You will be given tools and techniques to help you follow a standard problem-solving process, and get team consensus and support. The course  more...

Succeeding as a Supervisor Course description -- A supervisor is a critical player in an organizationa ™s success. Here is where the most valuable resources, particularly the workforce, are either maximized or wasted. This course details the most important elements of successful supervision, with attention to both people and organizational skills. There are tools and techniques for making the most of the talents of the  more...

Telephone Sales Skills Course description -- This course identifies the specific selling techniques and strategies that sales people need to be effective over the phone. It gives suggestions for relieving the anxiety of picking up the phone; checklists to make sure you are prepared for that all-important conversation, and techniques for polishing your over-the-phone approach. IMPORTANT NOTE: INTERNET EXPLORER (IE)  more...

Telephone Skills for Quality Customer Service Course description -- Telephones are an everyday part of business and often aid in your customersa ™ first impression of your company. This course identifies telephone skills needed to be successful and more professional. It provides strategies to enable you to give your callers the quality service they deserve. You will learn tips for handling the telephone, ways to manage the discussions,  more...

Valuing Diversity Course description -- This course provides an excellent base for the manager to learn about his or her own beliefs and to see the potential of a diverse workplace. There are tools and techniques to help a supervisor learn to recognize the positive contributions all employees make in achieving the goals of the organization. There are suggestions for modeling and promoting organizational values and  more...

Appreciating Personality Differences Course description -- Ever wonder why some people act the way they do? You may sometimes think, The world would be a much better place if everyone were more like me. But, in fact, ita ™s each persona ™s unique style that creates a more complete workplace! Thata ™s why ita ™s important to identify both your own personality style and the differing styles of others. Understanding  more...

Basics of Effective Communication Course description -- Basics of Effective Communication examines the fundamental elements of communication and describes how you can send clear and consistent messages to a Receiver. It gives tips for choosing the right communication method and considering other important factors that impact effectiveness. It covers effective listening and feedback skills in practical and immediately useful  more...

Basics of Effective Selling Course description -- Selling is a complex and sophisticated process, but successful sales begin and end with the basic essentials. This course includes an overview of the selling process, and provides worksheets and checklists to take you from contact list through sales call and on to follow-up and referrals. There are tools for identifying the features and benefits of your product and service,  more...

PDM and SAP R 3 PDM Introduction ...ation. Process and Project Management. Product Development Part 1. Creating Documents. Creating a CMR. Materials/Bills of Material. C ontent Emphasis Skills-Based A udience The following audiences are targeted: Managers and department managers; employees from departments working with Product Data IT Management. Participants should have basic  more...

Lotus Domino R5 Sys Admin Part 2 Replication Mail Routing Basics Strategies ... should have completed NETg course 13403, Lotus Domino R5 Development Part 1: Basic Concepts or have equivalent knowledge and have completed the first course in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Replication Duration: 3 - 4 Hour(s) Identify the definition of replication. Identify the scenarios in which it is feasible to set up  more...

Lotus Domino R5 System Admin Part 3 Server Setup Configuration ... should have completed NETg course 13403, Lotus Domino R5 Development Part 1: Basic Concepts or have equivalent knowledge and have completed the first two courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Setting Up Domino Servers Duration: 3 - 4 Hour(s) Install the first server. Configure the server audience for the first server by using  more...

Lotus Domino R5 System Admin Part 4 User Setup Configuration ... should have completed NETg course 13403, Lotus Domino R5 Development Part 1: Basic Concepts or have equivalent knowledge and have completed the first three courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: User Registration: Preparation Duration: 2 - 3 Hour(s) Identify the correct naming scheme for registering a user in Domino R5. Register  more...

Lotus Domino R5 System Admin Part 5 Advanced Notes Mail Routing ... should have completed NETg course 13403, Lotus Domino R5 Development Part 1: Basic Concepts or have equivalent knowledge and have completed the first four courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Notes to Notes Mail Routing Duration: 1 - 2 Hour(s) Identify the characteristics of a mail file. Identify the characteristics of  more...

Lotus Domino R5 System Admin Part 6 Advanced Internet Mail Routing ... should have completed NETg course 13403, Lotus Domino R5 Development Part 1: Basic Concepts or have equivalent knowledge and have completed the first five courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Setting Up Internet Mail in Domino R5 Duration: 2 - 3 Hour(s) Identify the messaging features of a Domino mail system. Match the mail  more...

Lotus Domino R5 System Admin Part 7 Security Planning Implementation ... should have completed NETg course 13403, Lotus Domino R5 Development Part 1: Basic Concepts or have equivalent knowledge and have completed the first six courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Domino Security Duration: 1.5 - 2 Hour(s) Match each member of the Domino Security team with their responsibilities. Match the strategies  more...

Lotus Domino R5 System Admin Part 8 Internet Connectivity Security ... should have completed NETg course 13403, Lotus Domino R5 Development Part 1: Basic Concepts or have equivalent knowledge and have completed the first seven courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Domino Web Server Duration: 2 - 3 Hour(s) Match the Web server features that Domino provides with their benefits. Configure the basic  more...

Lotus Domino R5 System Admin Part 9 Managing a Notes Domino Env ... should have completed NETg course 13403, Lotus Domino R5 Development Part 1: Basic Concepts or have equivalent knowledge and have completed the first eight courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Domino Administrator Duration: 3 - 4 Hour(s) Match the components of Domino Administrator with their functions. Identify the options in  more...

Lotus Notes R5 System Admin Part 10 Monitoring a Notes Domino Env ... should have completed NETg course 13403, Lotus Domino R5 Development Part 1: Basic Concepts or have equivalent knowledge and have completed the first nine courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Monitoring the Domino Server Duration: 1 - 2 Hour(s) Install a Domino server as a Performance Monitor counter in Windows NT. Display  more...

Visual Basic NET-Web Based Development Curriculum ...ve Skill Builder courses: Microsoft Visual Basic.NET-Web Development Part 1: Web Forms and Controls Microsoft Visual Basic.NET-Web Development Part 2: Code and Debugging Microsoft Visual Basic.NET-Web Development Part 3: Data Access Microsoft Visual Basic.NET-Web Development Part 4: XML Web Services Microsoft Visual Basic.NET-Web Development Part 5: Deploying Applications Learn To: See  more...

Visual Basic NET-Web Based Development Curriculum ...ve Skill Builder courses: Microsoft Visual Basic.NET-Web Development Part 1: Web Forms and Controls Microsoft Visual Basic.NET-Web Development Part 2: Code and Debugging Microsoft Visual Basic.NET-Web Development Part 3: Data Access Microsoft Visual Basic.NET-Web Development Part 4: XML Web Services Microsoft Visual Basic.NET-Web Development Part 5: Deploying Applications Learn To: See  more...

Visual Basic NET-Web Based Development Part 1 This course introduces Microsoft Visual Studio .NET, and ASP.NET Web application projects. The learner is given an overview of the .NET language features, and Visual Basic .NET components. Also, the learner is guided through the use of Web forms and controls. Learn To: o To identify features of .NET Framework components. o To identify benefits of the .NET Framework. o To match features of  more...

Visual Basic NET-Web Based Development Part 1 This course introduces Microsoft Visual Studio .NET, and ASP.NET Web application projects. The learner is given an overview of the .NET language features, and Visual Basic .NET components. Also, the learner is guided through the use of Web forms and controls. Learn To: o To identify features of .NET Framework components. o To identify benefits of the .NET Framework. o To match features of  more...

Visual Basic NET-Web Based Development Part 2 This course assumes that the learner has familiarity with the .NET environment, Web forms, and controls. The learner is now guided through the use event procedures, code-behind pages and page events. Error handling, code debugging, and user input validation are also taught. Learn To: o To identify features of event procedures. o To identify the syntax for creating an event procedure. o To  more...

Visual Basic NET-Web Based Development Part 2 This course assumes that the learner has familiarity with the .NET environment, Web forms, and controls. The learner is now guided through the use event procedures, code-behind pages and page events. Error handling, code debugging, and user input validation are also taught. Learn To: o To identify features of event procedures. o To identify the syntax for creating an event procedure. o To  more...

Visual Basic NET-Web Based Development Part 3 Assuming that the learner is now familiar with the basics of Web forms and controls, this course introduces ADO .NET and guides the learner through database connections and data access. Learn To: o To identify features of ADO.NET. o To ientify the syntax for importing ADO.NET namespaces. o To ientify features of the ADO.NET object model. o To identify features of SQL Server security  more...

Visual Basic NET-Web Based Development Part 3 Assuming that the learner is now familiar with the basics of Web forms and controls, this course introduces ADO .NET and guides the learner through database connections and data access. Learn To: o To identify features of ADO.NET. o To ientify the syntax for importing ADO.NET namespaces. o To ientify features of the ADO.NET object model. o To identify features of SQL Server security  more...

Visual Basic NET-Web Based Development Part 4 This course introduces the XML architecture in the ASP.NET. Participants are stepped through the creation and use of XML Web services. Also, state management, application and session variables, and cookies are covered. Learn To: o To identify features of XML. o To match XML core technologies with their functions. o To identify the syntax for linking Extensible Stylesheet Language  more...

Visual Basic NET-Web Based Development Part 4 This course introduces the XML architecture in the ASP.NET. Participants are stepped through the creation and use of XML Web services. Also, state management, application and session variables, and cookies are covered. Learn To: o To identify features of XML. o To match XML core technologies with their functions. o To identify the syntax for linking Extensible Stylesheet Language  more...

Visual Basic NET-Web Based Development Part 5 This course teaches the configuration and deployment of Web applications in Visual Basic .NET. The implementation of accessibility, online user assistance, and globalization are covered. Web Application security features including Windows-based authentication, form-based authentication, Microsoft Passport authentication, and XML Web service security are also taught. Learn To: o To identify  more...

Visual Basic NET-Web Based Development Part 5 This course teaches the configuration and deployment of Web applications in Visual Basic .NET. The implementation of accessibility, online user assistance, and globalization are covered. Web Application security features including Windows-based authentication, form-based authentication, Microsoft Passport authentication, and XML Web service security are also taught. Learn To: o To identify  more...

Visual Basic NET-Windows Development Part 1 This course introduces the student to Microsoft .NET Framework Windows Forms and controls. It explains how to create and populate base forms and inherited forms by using Microsoft Visual Studio .NET. It also covers organizing controls on a form and creating Multiple Document Interfaces (MDI). Further more it explains how to code for event procedures associated with different controls. The course  more...

Visual Basic NET-Windows Development Part 2 This Course describes the various options for building your own controls. It explains how to extend the functionality of existing Windows Forms control, combine multiple existing controls into a composite control, and build a new custom control. It also covers how to add design-time attributes and licensing support to a control. Learn To: o To identify features of extended controls. o To  more...

Visual Basic NET-Windows Development Part 3 The Interoperating and Migrating COM Objects section in this course explains how to use .NET and COM components in your Windows Forms application. You will also learn how to call Win32 APIs in your Windows Forms application. The section also covers upgrading Visual Basis 6.0 applications to Visual Basic .NET using the Upgrade Wizard. The Asynchronous Programming section explains how to use the  more...

Visual Basic NET-Windows Development Part 4 The Reporting and Printing in Windows Forms Applications section in this course explains how to create reports in a Windows Forms application by using Crystal Reports. The msection also covers how to implement printing in a Windows Forms application. The Enhancing the Usability of Applications section explains how to use the accessibility, Help, and localization features available in the .NET  more...

Visual Basic NET-Windows Development Part 5 The Debugging and Deploying Windows Forms Applications sections in this course explains assemblies and the use of strong-named assemblies and the Global Assembly Cache (GAC) in the .NET Framework. It also covers how to configure and deploy your Windows Forms applications. The Securing Windows Forms Applications section explains how to use the security features in the .NET Framework in Windows  more...

Lotus Notes Domino R5 Development Part 1 Basic Concepts Course Overview This is the first course in a nine part series for webmasters, application developers, and graphic designers that will introduce Notes/Domino features, web-specific tasks, and basic system administration tasks to be up on the web quickly and to use Domino to create Web sites and Web applications. At the completion of this course, students will learn how to identify basic  more...

Lotus Domino R5 Development Part 2 Application Devel Fundamentals Course Overview This is the second course in a nine part series for webmasters, application developers, and graphic designers that will introduce Notes/Domino features, web-specific tasks, and basic system administration tasks to be up on the web quickly and to use Domino to create Web sites and Web applications. At the completion of this course, students will learn how to create a database in  more...

Lotus Domino R5 Development Part 3 Creating User Interfaces Course Overview This is the third course in a nine part series for webmasters, application developers, and graphic designers that will introduce Notes/Domino features, web-specific tasks, and basic system administration tasks to be up on the web quickly and to use Domino to create Web sites and Web applications. At the completion of this course, students will learn how to create UIs by using  more...

Lotus Domino R5 Development Part 4 Making Your Application Run Course Overview This is the fourth course in a nine part series for webmasters, application developers, and graphic designers that will introduce Notes/Domino features, web-specific tasks, and basic system administration tasks to be up on the web quickly and to use Domino to create Web sites and Web applications. At the completion of this course, students will learn how to identify the  more...

Lotus Domino R5 Development Part 5 Adv Application Development Course Overview This is the fifth course in a nine part series for webmasters, application developers, and graphic designers that will introduce Notes/Domino features, web-specific tasks, and basic system administration tasks to be up on the web quickly and to use Domino to create Web sites and Web applications. At the completion of this course, students will learn how to identify the functions  more...

Lotus Domino R5 Development Part 6 Developing Applications for Web Clients Course Overview This is the sixth course in a nine part series for webmasters, application developers, and graphic designers that will introduce Notes/Domino features, web-specific tasks, and basic system administration tasks to be up on the web quickly and to use Domino to create Web sites and Web applications. At the completion of this course, students will learn how to identify the features  more...

Lotus Domino R5 Development Part 7 Developing Applications for the Notes R5 Course Overview This is the seventh course in a nine part series for webmasters, application developers, and graphic designers that will introduce Notes/Domino features, web-specific tasks, and basic system administration tasks to be up on the web quickly and to use Domino to create Web sites and Web applications. At the completion of this course, students will learn how to identify the uses of  more...

Lotus Domino R5 Development Part 8 Application Architecture Course Overview This is the eighth course in a nine part series for webmasters, application developers, and graphic designers that will introduce Notes/Domino features, web-specific tasks, and basic system administration tasks to be up on the web quickly and to use Domino to create Web sites and Web applications. At the completion of this course, students will learn how to identify the  more...

Lotus Domino R5 Development Part 9 Web Site Design Course Overview This is the final course in a nine part series for webmasters, application developers, and graphic designers that will introduce Notes/Domino features, web-specific tasks, and basic system administration tasks to be up on the web quickly and to use Domino to create Web sites and Web applications. At the completion of this course, students will learn how to identify the  more...

Lotus Domino R5 Development Curriculum ...iculum includes the following courses: Lotus Domino R5 Development Part 1: Basic Concepts Lotus Domino R5 Development Part 2: Application Devel. Fundamentals Lotus Domino R5 Development Part 3: Creating User Interfaces Lotus Domino R5 Development Part 4: Making Your Application Run Lotus Domino R5 Development Part 5: Adv. Application Development Lotus Domino R5 Development Part 6:  more...

Lotus Domino R5 System Admin Part 1 Planning a Notes Domino Infrastructure ... should have completed NETg course 13403, Lotus Domino R5 Development Part 1: Basic Concepts or have equivalent knowledge. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Planning a Domino Rollout Duration: 3 - 4 Hour(s) Match Domino terms with their definitions. Form the correct hierarchical name for a specified user, given an organizational structure. Identify  more...