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From Serebra Learning Corporation
Microsoft Windows 2000 Network Infrastructure Administration Part 5: Enterprise Management  This is the final course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify the components of Network Address Translation more...
Overcoming Internal Customer Service Problems  Managing relationships with your internal customers isn't always smooth sailing. When internal customer service does not go according to plan, problems occur, or communication breaks down, what can you do to get your plans back on track, and break down barriers? At times like these, you and your employees need to act swiftly and proactively to solve the problem, and regain the customer's trust. In more...
Diagnosing and Planning  ...diagnose each situation correctly. You need to use your previous experience, and bring fresh ideas to every new contract. Frameworks and models help you to make an effective diagnosis. They help you to evaluate the strategic position of the client organization, which is vital. To deliver solutions that are relevant and appropriate to the client's particular business, you must have a knowledge more...
Management of the HR Process HRCI SPHR  ...fied employees. This course explains how to strategically diagnose the organization and how to plan in HR. It describes how to measure and evaluate HR's contributions to organizational effectiveness. This course prepares HR professionals and management who are preparing for the Human Resource Certification Institute's Senior Professional in Human Resources ( SPHR) certification examination.The more...
Implementing IT Security  To understand basic security principles and security software and how to troubleshoot security issues Computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A Essentials exam ( 220-601) more...
Managing Laptops and Portable Devices  To identify laptop-specific connections, power, and electrical devices, how to remove laptop hardware, and how to diagnose and repair laptop problems The for this path includes computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A Essentials exam ( 220-601) more...
Working with Laptops and Portable Devices  To understand the features of laptops and portable devices, including major components, communication methods, and peripherals The for this path includes computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A Essentials exam ( 220-601) more...
Managing IT Security  To understand basic security principles and security software and how to troubleshoot security issues The for this path includes computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A Essentials exam ( 220-601) more...
TCP IP Protocol  The TCP/IP Protocol WBT is the third course of this curriculum. This curriculum prepares the students for the CompTia's Network Certification exam. The course is meant for system administrators and network professionals who want to understand and apply TCP/IP concepts, such as IP subnetting, DHCP, DNS, WINS, and host files. The course describes the main protocols that constitute the TCP/IP more...
Microsoft Windows 2000 Network Infrastructure Administration Part 5: Enterprise Management    This is the final course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify the components of Network Address Translation more...
From 123-CBT Computer Based Training
Oracle9i Peformance Tuning Managing Memory and Disk I O   ...iptions of redo entries. o Match the statistics used to diagnose disk I/O contention with their descriptions. o Identify the two parameters that allow the DBA to limit the amount of memory used for each Java session. o Identify the performance guidelines to reduce the activity on an overloaded disk. o Identify the methods of striping. o Identify the initialization parameter that more...
Windows 2000 Network Infrastructure Admin --Part 5 Enterprise Mgmt   ...ommand-line utility. Identify the process carried out to diagnose network connectivity problems based on the output of the ping command-line utility. Identify the steps to troubleshoot media access control ( MAC) address problems by using the arp command-line utility. Identify the steps to troubleshoot a network connectivity problem by using the nbtstat command-line utility. Match netstat more...
Windows 2000 Network Infrastructure Admin --Part 3 IP Routing   ...router by using the shortcut menu. Identify the steps to diagnose a problem that can occur while trying to connect an OSPF router to another router. Install RIP by using the shortcut menu. Configure an interface on a RIP router by using the shortcut menu. Identify the corrective action for a specified problem with a RIP router on an IP network. Modify the preference level of an IP routing more...
Windows 2000 Network Infrastructure Admin --Part 3 IP Routing   ...router by using the shortcut menu. Identify the steps to diagnose a problem that can occur while trying to connect an OSPF router to another router. Install RIP by using the shortcut menu. Configure an interface on a RIP router by using the shortcut menu. Identify the corrective action for a specified problem with a RIP router on an IP network. Modify the preference level of an IP routing more...
Windows 2000 Network Infrastructure Admin --Part 2 Remote Access   Course Overview This is the second course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify the requirements for more...
Oracle8i Backup and Recovery Troubleshooting Recovery   ...ays of handling different types of errors. Identify and diagnose errors and detect corruption by using different tools. Identify and understand the recovery process for a database running in noarchive mode and recover a failed database. Identify and understand the complete recovery process for a database in archivelog mode and perform complete recovery in various situations. Identify more...
Oracle8i Performance Tuning Optimizing Sorts Minimizing Contention   ...space appropriately. The student will use Oracle tools to diagnose and resolve contention, given the possible causes of contention. Finally, the participants will be introduced to the features of Oracle Expert, create a tuning session, gather, view and edit the input data, analyze the collected data using rules, review tuning recommendations and implement tuning recommendations. L earn To: more...
Oracle8i Performance Tuning Architecture Strategy   ...sing the dynamic troubleshooting and performance views. Diagnose statistics using the UTBSTAT/ UTLESTAT output report. Identify appropriate OEM tuning tools. Use the available data access methods to tune the logical design of the database. List the primary steps for operating system tuning. Identify similarities between operating system and database tuning. C ontent Emphasis more...
Oracle8 Backup and Recovery - Troubleshooting and Recovery   ...entify the ways of handling different types of errors.
Diagnose errors and detect corruption by using different tools.
Understand the recovery process for a database running in noarchive mode and recover a failed database.
Understand the complete recovery process for a database in archivelog mode and perform complete recovery in various situations.
Understand the incomplete recovery more...
NetWare Service and Support Upgrade - Part 5   ...rver-related abends, lockups and performance problems.
Diagnose and troubleshoot common network problems.
Create a disaster recovery plan.
Use NetWare and third-party utilities for disaster recovery.
C ontent Emphasis
Skills-Based
A udience
Students should be CNE candidates or technical support personnel responsible for diagnosing and resolving problems with NetWare more...
From Teach Me IT
Tuning Oracle8 Database Performance   ..., and also discusses the various diagnostic tools used to diagnose problems in Oracle. It will also enable users to tune the various components of Oracle, such as database operations and distributed queries, applications and operating system, redo log buffer and shared buffer pools, and I/O.
Describe Performance Tuning
List the steps of the tuning method
Diagnose performance problems in an more...
TCP/IP Protocols & Network Management   The TCP/IP Protocols & Network Management WBT is the second course in the TCP/IP curriculum. This course describes various TCP/IP protocols, such as ARP, ICMP, and POP. The course also covers managing the network using SNMP and securing the network. Additionally, the course covers troubleshooting and resolving TCP/IP errors. After completing this course, the student will be able to:
Describe the more...
OSI Network Layers   ...l be able to:
Describe the types of resource conflicts
Diagnose malfunctioning network interface cards
Troubleshoot Ethernet hub-to-NIC problems
Describe the network attachment devices for token-ring networks
Describe the network attachment devices for FDDI, ATM, serial link, ISDN, and wireless networks
Describe the MAC sublayer
Describe the Link Layer Control
Describe a wide area data more...
TCP/IP Protocol   The TCP/IP Protocol WBT is the third course of this curriculum. This curriculum prepares the students for the Comptia's Network+ Certification exam. The course is meant for system administrators and network professionals who want to understand and apply TCP/IP concepts, such as IP subnetting, DHCP, DNS, WINS, and host files. The course describes the main protocols that constitute the TCP/IP suite, more...
From Skillspride Online Training
A+ Syllabus 10 - Module 4 - Installing, Upgrading and Troubleshooting  At the end of this course you will be able to use the correct procedures to replace the following components of a PC: keyboards, monitors, serial/parallel devices, storage devices, interface cards, power supply units, processors, memory and motherboards. You will be able to install and configure a slave or master IDE device and install an IDE hard disk and configure its partitions and file more...
A+ Module 4 - Installing, Upgrading and Troubleshooting  At the end of this course you will be able to use the correct procedures to replace the following components of a PC: keyboards, monitors, serial/parallel devices, storage devices, interface cards, power supply units, processors, memory and motherboards. You will be able to install and configure a slave or master IDE device and install an IDE hard disk and configure its partitions and file more...
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