Online Difference eLearning

Hypothesis Tests for Variances Proportions ANOVA and Chi-Square in Six Sigma ...s to determine whether or not an observed relationship or difference truly exists between inputs and outputs identified in the earlier stages of the process. Six Sigma teams are interested in determining whether this relationship or difference is due to random chance or if it is a true difference. If it is a real difference, Six Sigma teams like to determine if it has practical significance.  more...

Developing the Team and its Culture ...ment, and he will tell you that team dynamics make a huge difference in terms of getting work done and in the whole working environment. A positive, constructive atmosphere can keep team members motivated and productive, while a negative atmosphere can have the opposite effect. Developing effective project teams is one of the primary responsibilities of a team leader. This course outlines the  more...

Confined Space ...commonly associated with confined spaces, distinguish the difference between permit required confined spaces and non-permit required confined spaces, identify hazards associated with confined spaces, recognize signs and symptoms of overexposure, identify equipment needed for confined space entry, specify safe entry procedures for confined spaces, recognize permits posted at points of entry to a  more...

Interpersonal Communication Being Approachable ...ings of uncertainty entering the room as you did, but the difference may be that they appear to be more approachable than you do. Approachability involves conveying your willingness to reach out and invite others in by initiating contact, making yourself available, and building rapport. This course is designed to give you an understanding of how to build skills to become more approachable.  more...

Documenting Discipline .... This course explains how documentation can make all the difference, and examines the potential fallout from failure to document. It also suggests steps for progressive documentation and explains what and how to document. This course was developed with subject matter support provided by the Labor and Employment Practice Group of the law firm of Burr & Forman LLP. Please note, however, that the  more...

Controlling Costs ...get targets, and monitoring cost performance can mean the difference between the success and failure of a project. This course provides an overview of the Control Costs process. It introduces the best practices outlined in A Guide to the Project Management Body of Knowledge (PMBOK Guide) - Fourth Edition, published by the Project Management Institute (PMI ). Specifically, the course examines  more...

Risk Management Planning ...sks and having a plan for dealing with them can spell the difference between a project that reaches a successful conclusion and one that does not. In this course, learners will be introduced to the Project Risk Management knowledge area. It covers the best practices outlined in A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fourth Edition published by the Project Management  more...

Business Grammar Punctuation ...er to use a semicolon rather than a colon? And what's the difference between parentheses and brackets, or between the hyphen and the dash? Knowing the answers to these questions will ensure that you're using punctuation correctly in your business messages. And by doing so, you'll convey a professional image and inspire confidence in your work and in your company. In this course, you'll review  more...

Preventing Fraud Abuse ...You will learn what constitutes fraud and abuse, what the difference is between them, various laws that address fraud and abuse, and your responsibilities as an employee to prevent fraud and abuse in your workplace. This course was developed with subject matter support provided by the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC. Please note, however, that the course materials  more...

Responding to Business Crises Responding to Business Crises Your company may have a crisis. If so, what will it do? Your company's crisis preparations are now put to the test--a real test. Knowing how to respond to a crisis is vital to your company's well-being. It could mean the difference between your company surviving or not. In this course, you'll learn how to respond to business crises. There are three fundamental  more...

First Aid Medical Emergencies ...heir treatment. Being trained in first aid could mean the difference between life and death. Note: This training should not be used as the primary basis for any first aid certification. It is intended to provide the learner with knowledge-based training only. This training should be accompanied with a performance-based component provided by a certified first aid instructor. The content in this  more...

Identifying Project Risk ...otential risks and their causes and impacts can spell the difference between a project that reaches a successful conclusion and one that does not. In this course, learners will continue to learn about processes within the Project Risk Management knowledge area. It covers the best practices outlined in A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fourth Edition published by  more...

Approaches to Risk Management Approaches to Risk Management Whether you are investing in stocks, deciding what to eat, hiring an assistant, or merging corporate divisions, you're making decisions based on evaluating risks and benefits. When you need to make a difficult business decision, knowing the numbers can provide a clearer picture of your upside and downside. As an executive in today's explosive business world,  more...

Risk Strategies The Cutting Edge Risk Strategies: The Cutting Edge This course explores seldom-discussed topics vital to your risk-taking strategies. Maintaining a balance between risk and recklessness depends upon your knowledge of business, people, and that little bit extra. That little bit extra in creativity and values can mean the difference between being at the cutting edge or falling off.  more...

Planning Your Field Sales Approach ...ing Your Field Sales Approach What factors mark the difference between mediocre and great field sales performance? One characteristic of highly effective field sales representatives is their ability to efficiently plan their sales approach for both existing customers and prospects, as well as managing their time and territories effectively. Planning Your Field Sales Approach provides  more...

Motivating a Winning Sales Team ...you do it." As a sales manager, what can you do to make a difference in how your team members' use their abilities? How can you increase their level of motivation and create positive attitudes? In this course, you'll learn how to keep sales teams motivated by creating a team identity, building team morale, and rewarding your team. You'll discover how to set sales team goals, help individual  more...

The Profession of Selling ... or acquired ability. These three terms help describe the difference between sales as a profession, and sales as simply a job. "The Profession of Selling" course is designed to present the principles, strategies and skills that - when integrated into your sales career - will help you reach your personal and professional goals. This course will discuss important aspects of being a professional  more...

Negotiating to Mutual Benefit Negotiating to Mutual Benefit The key to being a skilled negotiator is understanding the difference between negotiating and giving money away. This course demonstrates the stages and rules that will gain you a win/win solution, and with it long-term business. If you follow the guidelines set out here, you will be able to handle customer strategies and still close the deal on terms that keep  more...

Problem Management Process Interfaces Challenges ...our Problem Management process is performing can mean the difference between success and failure in your Problem Management efforts. This course details the components of Problem Management, including triggers such as staff, suppliers, and testing. This course also covers the interfaces of Problem Management with other processes across the Service Life Cycle and the specific information systems  more...

Communicating with Professionalism Etiquette ...ose who excel in professional environments understand the difference proper communication etiquette makes in demonstrating professionalism and competence. Following the accepted norms and behaviors of communicating in the workplace can help you to ensure that your messages are conveyed as you intended. Observing norms enables you to build and nurture your relationships with colleagues,  more...

Marketing Essentials Planning and People ...process is carried out. The importance of recognizing the difference between marketing strategies and marketing tactics is also discussed, as well as how strategy and tactics should complement each other in any marketing activity. This course will also offer insight into key planning activities such as research, budgeting, development and evaluation. Finally, the importance of employee  more...

Cisco TSHOOT 1 0 Troubleshooting FHRPs and Performance Issues ...o identify and possibly resolve the cause of the observed difference between the expected performance and actual performance. This course reviews the operation of the common FHRPs and how to use Cisco IOS commands to diagnose and resolve problems that might occur while using these protocols. Using Cisco IOS commands to diagnose physical and data link layer problems on switch ports, to analyze  more...

Cisco Route 1 0 Connecting the Enterprise to ISPs Cisco Route 1.0: Connecting the Enterprise to ISPs Cisco Cisco Certified Design Professional (CCDP ) 642-902 Implementing Cisco IP Routing (ROUTE) v1.0 The Internet has become a vital resource in many organizations, and the Border Gateway Protocol (BGP) is an alternative to using default routes to control path selections. Before the connection of an enterprise network to an Internet service  more...

Introduction to Sales ...eral common questions people ask about sales. What is the difference between sales and marketing? Why do consumers and organizations buy, and what drives their purchase decisions? What are the key competencies required for effective sales? This course highlights the important role that the sales function plays and describes how marketing and sales relate to each other. It outlines the roles and  more...

Manifesting 102: How to Get What You Want w/o Goofing it Up First ! Achieving Life & Livelihood Potential w/Momentum As this 2nd offering in the Manifesting Series continues, the student now sees how energy is formed on purpose and how to use this new knowledge so that it shows in one`s experience. It is as this point, that the students commitment level and trust in themselves will become evident, but a necessary point as one sees the ego`s role in this  more...

Introduction to Law ...es students with the basic principles of law, such as the difference between civil and criminal laws. Students will also explore diverse areas of the law like cyberlaw, insurance, e-commerce and will, trusts and estates. Legal systems exist to serve the interests of the citizenry. Laws under such systems can deal with the public and private safety and health of citizenry, the means to resolve  more...

Legal Research and Writing ...the ideas of another, you must do the following: Know the difference between paraphrasing and quoting. When paraphrasing, make sure it is not too close to the original AND credit paraphrases in the same manner you credit direct quotes. Put phrases, sentences, or paragraphs in quotation marks when copying a direct quote. Credit any source that you have used, either through paraphrasing or  more...

Motivating Employees ...difference between a just surviving business and a thriving one is the energy and commitment of its people. A motivated and dedicated workforce is the formula for long-term success. This course gives practical suggestions for identifying group and individual motivating factors and mobilizing them to energize employees. There are tools, techniques, and methods for revitalizing the workplace and  more...

Selling the Way Your Customer Buys Learn how to read your clients,adapt your presentation and build a solid business relationship. Effective client reading requires careful observation and listening skills. At the core of an effective sales relationship is the ability to act as a consultant who solves problems. Whether you spend six months or six minutes with someone, today?s buyers expect you to show you care, to pay attention to  more...

Dramatically Increase Sales With Minor Web Site Changes and Adjustments! ...he sale. Others never sell and never will. What makes the difference? In this tutorial I will show you: 1) Why visitors enter and quickly exit from most web sites - before even reading the sales material. 2) How some sites have solved this problem. Also, you will learn how many Las Vegas casinos lure visitors in and entice them to spend their money. And how this knowledge can help you in  more...

Violence in the Workplace This isn ™t a video game or a television show; this is real. Violence in the workplace is a real problem, but in this important safety-training program, you will learn what individuals and companies can do to reduce the frequency and severity of violent incidents. Welcome to Violence in the Workplace This isn?t a video game or a television show; this is real. Violence in the workplace is a  more...

Violence in the Workplace This isn ™t a video game or a television show; this is real. Violence in the workplace is a real problem, but in this important safety-training program, you will learn what individuals and companies can do to reduce the frequency and severity of violent incidents. Welcome to Violence in the Workplace This isn?t a video game or a television show; this is real. Violence in the workplace is a  more...

Java 2 -- java.lang Package ...method in a program. Additionally, this unit explains the difference between the implementation of the equals method and the == operator. This unit describes the ways to perform arithmetic operations using the methods of the Math class in the java.lang package. You will learn the importance of wrapper classes in this package. You will also learn to wrap primitive data types in wrapper  more...

Accounting In An Hour ...s EBITDA mean? Why is budgeting so important? What is the difference between cash flow and profitability? What is the difference between an Income Statement and a Balance Sheet? If you?re unsure about even one of those questions, that confirms you?re not able to contribute as well as others at meetings where finance is discussed. You?ll never be counted on to give a meaningful financial  more...

Achieving Solar - An Introductory Guide ...detailed primer on today`s solar energy applications. The difference between solar thermal systems and solar photovoltaic (PV) applications and technologies will be clarified. Climate, geographic, siting, and zoning considerations will be discussed. Finally, you will learn how to locate a contractor, and how solar can add value to a structure. This class is approved for 4 hours of continuing  more...

Build Your Own BIZ - Customer Service Strategies ... Better Providing excellent customer service can make the difference between a customer buying your product or from the vendor down the street. This course will help you determine who your customers are, define the dimensions of customer service as they relate to your business, and help you measure the level of customer service you are providing. The class includes video, text, and  more...

Customer Service Plus ...difference between success and failure in today ™s business environment is customer service. In this course you ™ll learn the basics of customer service and how to consistently provide high-quality customer service. User is given 1 year access to this course. Customer Service Plus The difference between success and failure in today?s business environment is customer service. In  more...

Sales Through Service Skills ...ening and effective questioning...so they can make a real difference to sales and customer loyalty. This course can be completed as quickly as you care to. Student is given 90 day access. Sales Through Service Skills Sales through Service Skills equips participants with a process and the communication skills to identify, meet and beat their customers expectations. It will help them through  more...

Cisco CCNA IP Routing Concepts In this unit, you will learn about the routing process, and addressing schemes of the Network Layer under the OSI Reference model. This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) In this unit, you will learn about the routing process, which determines the best path to destination  more...

Time Management The bottom line in many organizations is productivity. If you find yourself overwhelmed, working too many hours, or running behind, you may have room to improve your approach to time management. This course will give you an overview of the top issues related to managing your time effectively at work. You will learn ways to streamline your daily work along with skills that can help you to get more  more...

Work-Life Balance There are a number of historical, societal, and workplace factors that can cause employees to have difficulty maintaining balance in their lives. In this course, you will learn concrete ways to identify areas of imbalance in your work/personal life as well as best practices techniques to achieve more balance in life. As an extra added bonus, when you enroll you will be given up to one year  more...

Customer Relations Organizations today are competing for consumers, so assuring that customers have a positive experience is a key aspect of any company ™s performance. This course highlights how customer relations relates to the bottom line, gives an overview of some common pitfalls in customer relations, and addresses concrete techniques to use with customers.As a extra added bonus, when you enroll you  more...

Working with Difficult People This course shows you how to identify and to manage a common issue at work - difficult people. You will learn about the people, situations, and interactions that can result in having a difficult time at work. The information presented in this course covers new ways to think about how to deal more effectively with difficult people and situations at work - by changing your thinking and trying some  more...

FMLA: What Supervisors Need to Know Family structure and parental roles have changed a lot over the past fifty years, and so have the laws about when employees can take time for their families. This course gives you an overview of what supervisors need to know about the Federal Family Medical Leave Act (FMLA) including how it affects organizations as well as how to implement it. You will gain valuable information on qualifying  more...

EEOC & ADA: What Supervisors Need to Know Discrimination is an issue that has profound ethical, legal, and personal implications for any organization. This course discusses the types of employment discrimination including Title VII of the Civil Rights Act, Equal Pay discrimination, Age discrimination and the provisions of the Americans with Disabilities Act (ADA). Armed with this information, you will be better able to identify and to  more...

FLSA: What Supervisors Need to Know Compensation for the work you do is very likely to be a key part of what takes you to the office each day. This course gives you a basic overview of the Fair Labor Standards Act (FLSA), which sets standards for the basic minimum wage and overtime pay. The FLSA affects most private and public employment settings, and requires employers to pay covered employees who are not otherwise exempt at least  more...

Valuing Diversity in the Workplace ...more important for an organization ™s success. The differences and similarities that we experience. The key to valuing differences is to be appropriate about recognizing them so that they don ™t hold us back from performing at the highest level possible. In this course, you will learn about your own attitudes toward diversity along with specific skills to work effectively with  more...

Effective Communication in the Workplace This course gives an overview of verbal and nonverbal communication at work. You will learn about how communication works, how it can break down, and how you can improve the likelihood that you can be more effective in your interactions at work. A key aspect of this course is the use of interactive exercises that involve learning more about active listening and explaining yourself effectively at  more...

Recognizing a Leader ...d underleading, this course is for you. There is a strong difference between activities and roles of effective managers and those of successful leaders. You'll discover what some of those key differences are by studying the traits and qualities of leaders, including information on how true leaders find the time to lead and what employees expect from their leaders. Additionally, you'll get a  more...

The Online Branding Environment ...-marketplace and its customers. Learners will explore the difference between traditional brands and cyberbrands as well as discover how to use the Web's interactivity to build strong online brands. The course also examines how consumers adopt brands in the Web environment and how marketers build strong brand relationships with consumers. If online branding seems perilous to you now, with this  more...

Doing Business with Independent Contractors ...difference between an "employee" and an "independent contractor "? Many employers don't, and in some cases it has cost their companies millions of dollars in taxes, insurance, overtime, fines and penalties. That's why it's important to understand the standards for judging if a temporary, leased or outsourced worker is really an employee. This course will acquaint you with the law and give you  more...

Working with Temporary Agencies ...difference between high productivity at a reasonable price and inefficiency regardless of price. To efficiently manage peak time and special project staffing requirements, you need to be able to work with temporary agencies. This course will develop your skills at using temporary agencies to meet short-term staffing requirements. Applying these important strategies will help you hold down  more...

Process Management Skills ...difference between ineffective, poorly designed software, and elegant, intuitive software. Efficiency in manufacturing is the difference between processes that yield top quality products at a reasonable price, and processes that spit out shoddy products regardless of price.Likewise, efficiency is critical to the effectiveness of a manager and to the manager's organization.To be efficient as a  more...

Flash MX for Designers ...ics of Flash you need to know to get started, such as the difference between vector and bitmap graphics. He guides you through the many tools available. From there, he takes you through panels, timelines, and creating artwork. You will also learn to import sound, control movie clips, activate buttons, and much more. Course Duration: 10.5 Hours Introduction Welcome and About This CD Flash  more...

PageMaker 7 ...nd how to create and edit colors. You will then learn the difference between frames and blocks and how to use them, how to format and work with text, and how to add graphics and tables. You will also learn how to take advantage of PageMaker?s newest feature, date merging. Course Duration: 8.5 Hours Basics Intro to Adobe PageMaker 7 The Page Maker Window The Toolbox and Pointer Tool Views -  more...

Business Etiquette for Supervisors ...tle of wills to accomplish the simplest tasks. What's the difference? According to a 19th-century management thinker, a supervisor: "has the power to make employees happy or unhappy; and to make their jobs a pleasure or a burden. A supervisor's power lies in words and looks, things so intangible they are impossible to measure." In other words, supervisors increase their own effectiveness as  more...

Sales Skills Overcoming Obstacles ...on-making practices. Recognize the difference between stalling and raising objections. Identify common objections to making purchases. Differentiate between price and cost. Simulation Overview: In this simulation, you will meet with Jessica Stone, the Purchasing Manager for Access  more...

Business Intelligence ...ons presented. This section also explains the fundamental difference between the Data Warehouse and ERP systems and looks at a number of characteristic features (procedures, project planning, roles, and so on) of Business Information Warehouse projects. L earn To: Strategic Enterprise Management. Case for Action. Categorization/Keywords. Top-Level Application  more...

Data Modeling - Create Basic Models ...ify the drawing conventions for an entity. Identify the difference between an entity and an instance of an entity. Identify the definition of a relationship. Identify the implications of an optional relationship. Identify the implications of a mandatory relationship. Combine relationships to create a bi-directional relationship. Distinguish between a 'one or more' and a 'one and  more...

Process and Function Modeling ...ose of the application function hierarchy. Identify the difference between the application function hierarchy and the process model. Identify the uses of the application function hierarchy. Identify the components of an application function hierarchy. Match the viewing option to the function hierarchy diagram. Identify the types of processes that should be included in the application  more...

Oracle SQL and SQL Plus Advanced SELECT Statements ...query by using a multiple-column subquery. Identify the difference between pairwise multiple-column subqueries and non-pairwise subqueries. Complete an UPDATE statement by suing a multiple-column subquery. Unit 3: Correlated Subqueries Duration: 1 Hour(s) Complete a SELECT statement by using a correlated subquery. Complete a DELETE statement by using a correlated subquery.  more...

TCP IP Internetworking on Windows NT 4 0 Curriculum ... ID; identify the function of a subnet mask; identify the difference between static and dynamic IP routing; configure a computer running Windows NT 4.0 to function as a dynamic IP router; understand how a dynamic host configuration protocol (DHCP) client obtains IP addresses from a DHCP server; install and configure a DHCP relay agent; backup and restore a DHCP database; describe the types of  more...

SQL Server 7 0 - Implementing a Database - Part 2 ...tural features of nonclustered indexes. Identify the key difference between accessing data with a clustered index and accessing data in a help using a nonclustered index. Sequence the steps SQL Server takes when accessing data using a nonclustered index on a clustered index. Sequence the steps SQL Server takes to retrieve a range of information contained in a heap. Identify how SQL Server  more...

Balanced Scorecard Corporate Strategy ...nization to the strategy. Learn To: Identify the difference between strategic planning and operational efficiency. Identify the importance of strategic planning. Identify the core principles of strategic planning. Identify the role a balanced scorecard plays in strategic planning. Identify the steps involved in strategic planning. Audience: This course is for executives,  more...

Career Development Professional Networking ...ial relationships inside and outside an organization, the difference between a mentor and coach, and the steps for choosing a mentor or coach. Learn To Use steps of the process for networking effectively. Differentiate between the necessary credentials for a mentor and a coach. Recognize steps of the process  more...

Office XP - Planning Collaborative Solutions Curriculum ... Server facilitates this. Topics include, portal server's difference from team services, principal areas of data sharing within SharePoint Portal Server, data access and search mechanisms. Digital dashboards are covered in considerable detail of setup, content management, Web parts and using with Office XP developer. Lastly, the curriculum then moves on to treatment of collaborative  more...

Office XP Collaborative Solutions Part 2 ... Server facilitates this. Topics include, portal server's difference from team services, principal areas of data sharing within SharePoint Portal Server, data access and search mechanisms. Digital dashboards are covered in considerable detail of setup, content management, Web parts and using with Office XP developer. Lastly, the course then moves on to treatment of collaborative applications,  more...

Organizational Skills Time Management ...the planning process. Identify the difference between important and urgent issues. Overcome the tendency to procrastinate. Simulation Overview: In this simulation, you are dealing with personal time management issues while addressing the needs of several employees. You must determine which issues are  more...

Interpersonal Communication Listening Skills ... Learn To Identify the difference between hearing and listening. Increase your productivity by listening. Use critical listening skills. Recognize different listening problems. Resist distractions while listening. Audience This course is for  more...

Cross Cultural Business Comm Devel Cross Cultural Comm Skills ...n actions and expectations do not match. Identify the difference between a translator and an interpreter. Follow the rules for communicating through an interpreter. Audience Managers, supervisors, employees, or anyone who communicates internationally for their organization, from their home office or while traveling, on a regular basis. Deployment Options e-Learning  more...

Leadership Development Delegation ...ns about delegation. Recognize the difference between activity and productivity. Fulfill the roles of a delegator. Understand the characteristics of an effective delegator. Simulation Overview: Each of the simulations allows you to practice the skills learned in the instructional  more...

Leadership Development Leading the Way ... Learn To Understand the difference between managers and leaders. Develop important leadership traits. Apply your power successfully. Motivate and empower your employees. Use the context of each situation to your advantage. Audience This course is  more...

Leadership Development Motivation ...ow motivation. Understand the difference between personal and social needs. Choose the best motivator for a given circumstance. Differentiate between intrinsic and extrinsic rewards. Increase motivation within a team. Audience This course is for managers who want to improve their  more...

Employee Performance Resolving Conflict ...ution methods. Understand the difference between resolving and managing conflict. Address difficult personalities. Audience This course is for managers and employees who encounter conflict in the workplace. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits:  more...

Essentials of Management Creating a Positive Workplace ...es (0.5 - 1 hour) Understand the difference between changing an employee's attitude and changing his or her behavior. List the five types of negative attitudes you may encounter. Follow specific guidelines for addressing each negative attitude. Incorporate general guidelines for addressing negative  more...

Conducting Meetings The Meeting Process ...ngs should be conducted. Learn the difference between formal and informal meetings. Recognize common misconceptions about meetings. Simulation Overview: In this simulation, you will be meeting with Janet Porter to discuss the process for conducting meetings. Through your questions, you will identify what  more...

Change Management Adapting to Change ...Assistants. You will discuss the truths about change, the difference between change and transition, and the transition process. Unit 2: Responding to Change (0.5 - 1 hour) Identify four factors that affect your response to change. List three reactions people have to change. List three common responses to the endings phase  more...

Facilitation Facilitating Challenging Situations ...a team setting, the benefits of conflict, how to tell the difference between a debate and an argument, and how to foster healthy debates among team members. Unit 2: Handling Difficult Team Members (0.5 - 1 hour) List five types of difficult team members. Facilitate five types of difficult team members. Avoid conflict with  more...

Managing Change Managing Yourself Through Change ... transition process. Identify the difference between change and transition. Identify three common responses to the endings phase of transition. Apply strategies for managing the endings phase of transition. Simulation Overview: You will meet with Icon International a a s District Sales Manager,  more...

Managing IT Projects Project Control Closure ... To Identify the difference between quantitative and qualitative risk analysis. Identify techniques used for planning, monitoring, and controlling risk. Identify guidelines for performance reporting. Identify guidelines for archiving projects.  more...

Virtual Team Mgmt Managing Virtual Team Relationships ...ager (0.5 - 1 hour) Identify the difference between boundary management and supervision. Match boundary management and supervisory management with appropriate examples. Identify the five tasks involved in boundary management. Use the five tasks to effectively manage boundary relationships for a virtual  more...

Principles of Marketing Writing a Marketing Plan ... your market position. Explain the difference between a business plan and a marketing plan. Determine your product's market position. Identify the key elements of a marketing plan. Simulation Overview: In this simulation, you will meet with Robin Carlson, one of Icon's Marketing  more...

Mentoring Implementing a Formal Mentoring Program ... Learn To Identify the main difference between a mentor and a coach. Identify the three factors of successful mentoring programs. Follow the steps for matching mentors and mentees. Apply guidelines for mentors and mentees who cannot establish strong relationships.  more...