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From Lorman Education Services
Developing a Community Nonemergency Response System ...ected officials know the quality of services can mean the difference between re-election and defeat. This teleconference will provide municipal leaders the information required to build a business case to deploy a non-emergency call center. During this discussion, we will explore conducting a cost-benefit analysis and calculating return on investment which is even more critical in these lean  more...
Building Information Modeling: Planning, Design and Legal Considerations instructor led training ... where BIM tools and processes were used to really make a difference in the outcome of the project and finish up with a section focusing on the "What's in it for me?" question, again addressing your needs. n nYou will come away from this teleconference with some solid concepts, some resources for more exploration, an update on the state of the art and best of all, some examples and ideas about  more...
AIA Document A312 Payment Bond Forms instructor led training nMany owners require contractors to obtain payment and performance bonds using the American Institute of Architect's A312 bond forms, but those bond forms require contractors, owners and sureties to contend with a number of challenges - the most recent of which is the surety industry's refusal to issue such bonds without modification because of the so-called 45-Day Rule. This teleconference is  more...
Patients' Rights Update instructor led training nHealth care providers, particularly long term care providers, mental health providers and hospices, have become increasingly aware of patients' rights concerns in recent years. Many states have passed bills of rights for their residents living in mental health, skilled nursed or other health care facilities. These bills of rights cover basic and not so basic concerns. From the right to be treated  more...
Obtaining and Sustaining a Tax-Exempt Status instructor led training nIn today's environment, the pressure on tax-exempt organizations to comply with the tax rules is greater than ever. In this teleconference, you'll learn the difference between nonprofit and tax-exempt organizations, how an organization qualifies for 501(c)(3) tax-exempt status, how to distinguish between private foundation and public charities, how to understand the benefits of public charity  more...
Effective Program Evaluation for Nonprofits instructor led training nThe importance of evaluating your nonprofit cannot be underestimated! The data you collect and analyze will let you know the extent to which you have met your goals and objectives, how your clients feel about your organization and its services, whether you are using quality processes, what you can celebrate and how you can improve! Effective evaluations can also tell you about the program design  more...
From DJH & Associates Consulting
Customer Loyalty ...tomers-not just satisfying customer needs is the critical difference in creating sustainable organizational success. Through the introduction of this Customer Loyalty process participants will assess their ability to understand and manage their emotions, recognize the emotions of others and develop the ability to manage relationships with customers and peers effectively. Participants will also  more...
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