Instructor Led Differences Training in United States

Korn Shell Programming ...ions and tools * Typical KornShell applications * Differences between ksh88 and ksh93 * Benefits of KornShell vs. other shells KORNSHELL FUNDAMENTALS Shell script elements * Commands and comments * Defining exit values Conditional program execution * Applying if and case statements * Simplifying if logic with elif Program loops and iteration * Conditional  more...

Executive Coach Training for Leaders HR Managers and Coaches- ICF & SHRM Approved ...d Personal Values Testsa Outcome- compare and contrast differences between the two Values Testsa . Develop plan to rectify disconnections. Step 3: Time audit Outcome- Quantify where time is spent and then cross reference with personal values. Test for disconnections and put plan in place to implement needed changes. Step 4: Personal and Business SWOTs- Strengths, Weaknesses,  more...

Accent Reduction Basics ...erent countries interact daily in the workplace. Cultural differences contribute to the strength and versatility of a company, but second language accent interference may cause frustration, embarrassment and reduced productivity. Although habitual speech patterns appear to be ingrained, they can in fact be successfully altered with training and dedicated practice. * Do people  more...

Best Practices Managing Projects using MS Project 2007 Maximize your ability to deliver project results by attending a Best Practices using Microsoft Project 2007 Class - 14 PDU's Taught by Ellen Lehnert, PMP, MCT, MCITP Topics that will be discussed: a Applying PMI principles to Project Scheduling software a Best Practices of using MS Project a Creating standard processes to apply Project Management principles to increase project  more...

HP LaserJet P3005 P3015 and LaserJet 2400 Series Printer Repair Training The LJ 2400 and the LJ P3005 may look very much alike from the outside, but are just enough different on the inside that a training course is a good way to learn these popular printers. The newest addition to this trio, the P3015 is not only different on the inside but has new looks as well. All three disassemble very much the same, but parts are completely different. This course will explain  more...

HP LaserJet 4200 4250 4300 4350 Series Printer Repair Training (T) The 35 ppm 4200 is similar enough to the 45 ppm 4300 that these two printers can easily be taught as one. The engine design is totally new, improving upon the LaserJet 4100 in all areas. A primary focus will be the new technology differences between these two printers, as well as a hands on teardown and break fix information. This is a trouble-shooting class which means printers are bugged with  more...

HP LaserJet 4000 4050 4100 Series Printer Repair Training (T) ... the visual similarities between the two, even though the differences between the two are many. A great amount of common failure information has been accumulated on the 4000 series of printers. This course will focus on the parts similarities, differences and features between the 4100 and its predecessors, the 4050 and 4000. (T) Indicates this is a trouble-shooting course which requires  more...

HP LaserJet 5Si 8000 8100 8150 Series Printer Repair Training The 8150 class covers the 72X engine (8150 & 8100) and the WX engine (8000 & 5Si) in a one-day course. The 5Si and 8000 have been out for a number of years and a vast amount of knowledge regarding common failures have been accumulated. Many technicians assume incorrectly that the 8100 and 8150 printers are just like the older 8000 and 5Si. This class will clear up these differences and help any  more...

Lexmark T52x T62x T63x T64x T65x Series Printer Repair Training The Lexmark T52x (4520), T62x (4069), T63x (4060) T64x (4061) and T65x (4062) are the focus of this increasingly popular course. Discussions will include Lexmark terminology as well as the similarities and sometimes vast differences of this broad line of printers. Also discusses in brief are the older Optra S and Optra T (T610/ 612/ 614/ 616) series. Lexmark image formation with troubleshooting,  more...

Project Management for Functional Managers Bridging the Gap Between Operations and Project Teams ... and the actual project managers. The course explores the differences between Operations and Projects and how these differences affect the manner in which scope, schedule, cost and risk are approached in a project environment. The Functional Manager will gain insight into what documents can be expected from the project team and how to assess the quality of these documents. Course Content  more...

GFSI Overview & Comparison Course ...of the Global Food Safety Initiative as well as essential differences and comparisons between all the various international food safety and quality management standards to help executives and managers mindfully determine which Food Safety Standards are the best fit for their organization. The Global Food Safety Initiative (GFSI) is an extensive collaboration between some of the worlda  more...

Laser Printer Repair Training Laser Recharge of Texas provides Hands on Laser Printer Repair Training on the latest HP laser printers in the market. These are classes for the beginning technician as well. We cover: Different printer manufacturers, laser technology, component differences, high mortality parts, and industry terminology, troubleshooting, use of manuals and reference guides, and much more. Contact  more...

Turning Managers into Leaders There are very few great a leadersa in this world because we train people to be a managersa . Managing is about process and leading is about people, so this session can help people make the transition to a leader. Brad believes that it is impossible to have a service culture unless you have leaders who are trained on how to lead people in that culture. Are you a manger that asks: a Did my  more...

Mastering Cross-Cultural Communication Nov 30, 2011 ... influence depends on having insight and understanding of differences in values, assumptions, expectations, and behavioral styles. Participants will study various models for understanding behavior within a cultural context and learn to interact appropriately for positive impact. This seminar will use discussions, exercises, case studies, videos, simulations and group examples to help  more...

Beyond Conflict Management Transforming Conversations and Relationships Apr 18 2012 ...s contribution, interests, and aspirations. While not all differences disappear, conversations and relationships can be transformed so that fear and distrust are replaced with mutual respect, common ground, and self expression. In this interactive workshop, participants will learn frameworks for assessing real-world conflict situations and skill sets for leading a creative response to  more...

How to Communicate Like a Manager May 24 2012 Strong communication skills are critical for people who manage others. In an increasingly diverse and complex work environment, one communication style does not fit all situations. This course provides management communications tools that help managers build relationships and improve team performance. Participants in this seminar will assess their personal communication styles and learn ways to  more...

High-Impact Leadership for Women Sep 11 2012 Women rising from management to leadership need a new set of skills, insights and philosophies. This program is designed to assist women in enhancing their leadership impact and contributions, forging new inroads and dispelling stereotypes. The program and course materials will help provide an enhanced understanding of what it means to lead with high-impact. In this highly interactive program,  more...

How to Have Difficult Conversations Aug 14 2012 ... past a righta and a wrong,a we will discuss gender differences and cultural differences in conversations and how these impact interactions in the workplace. We will learn how to leverage these new understandings into awareness and discuss the ideas suggested by experts to lead the conversation in your organization, creating broad alignment, buy-in, maximizing synergy, and ensuring  more...

From the Boomers to the Millennials Managing across Generations May 25 2012 For the first time in U. S. history, there are four generations in the workforce at the same time. The Silent Generation, Baby Boomers, Generations X, and Generation Y often bring drastic differences in work attitudes, ethics, values, and behaviors. These differences can often lead to misunderstandings and potential conflict. Come to this interactive seminar to develop insight, approaches, and  more...

Innovation by Design Creating Powerful Customer Experiences and Solutions May 2 3 2012 Designing and delivering unique and powerful experience is a next-frontier growth strategy, replacing mere product selling. Apple and Kodak transformed hardware products to experiences that meet the needs (often unarticulated) of consumers. Even companies like IBM and UPS have transformed their organizations to provide end-to-end industrial solutions, focusing on customer experiences rather than  more...

Communication Strategies for Women in Leadership Nov 9, 2011 ...e experiences of working women, describes the fundamental differences in the ways women and men think. It also explores how these differences influence the ways men and women communicate job commitment, managerial expertise, leadership, and many other promotion-related competencies. The expectations regarding communication at work, traditionally developed by men for men, can cast women as  more...

Negotiation Skills for Women in Leadership Nov 10, 2011 ...lenges women face. Participants will examine the dramatic differences between women and men in their propensity to negotiate and their very distinct preferred negotiating styles. The ongoing changes in the workplace culture make it essential for women to exercise more control over their careers than in the past. The evolving roles women play at home also force them to manage conflicting  more...

Introduction to Programming Training ... Describe the evolution of common characteristics of, and differences among, modern programming languages Define an integrated development environment Describe the architectural aspects of a software application Identify a problem that requires a programmed solution Use common abstract methods to describe the solution concept Implement variables List and describe common operators  more...

Complete Requirements via Use Case Training ...e Cases. It also gives them a basis for understanding the differences between traditional requirement gathering activities and the Use Case approach. As with all Intertech courses, this class takes students beyond the basics with hands-on laboratories that give them a chance to practice the development of Use Case diagrams and Use Case documents. It also provides them with practical real world  more...

Complete XSLT Training ...esenting this information to the user. Also, there may be differences between your hierarchy and the hierarchy of your trading partners. Wouldn't it be nice if there was a common syntax for structurally changing this data, facilitating its usefulness across a variety of scenarios? XSLT is this common syntax. In this Intertech course, students will be provided the opportunity to learn the  more...

Delta ASPNET 20 Training ...pers currently using ASP. NET Version 1. x and covers the differences from 1. x to 2. 0. Version 2. 0 represents a major advance for the ASP. NET Framework. Come out for this in-depth, hands-on exploration of the new features of ASP. NET. This course is designed to get you a running start leveraging the power of the new features in ASP. NET 2. 0. Students will learn the new Project and  more...

ASPNET MVC Training with VS 2010 Training ...attern on which it is based. You'll learn about the main differences between MVC and Web forms applicaitons, and see how to build a simple MVC application with Visual Studio. Then you'll explore each of the three main components of an MVC application. Next, you'll explore models, which encapsulate the data and business rules of an application. You'll learn that there are almost no  more...

Complete Mobile NET Training Visual Studio 2003 (Release 1. 1) is targeted for the mobile platform. Microsofta ™s Mobile .NET Toolkit allows developers to create programs for mobile devices using the same tools used for non-mobile deployment. This hands-on course gets .NET developers up to speed quickly on the differences between developing standard .NET applications and Mobile .NET applications. Students will learn to  more...

Delta NET 20 Training ...velopers currently using .NET Version 1. x and covers the differences from 1. x to 2. 0. The details regarding Visual Studio 2005 (and .NET 2. 0) have emerged and it looks like the old adage is true: the only constant in this industry is change. Delta .NET 2. 0 will expose attendees with a survey of the Visual Studio 2005 IDE, new .NET 2. 0 namespaces and numerous C# 2005 and Visual Basic  more...

HD, RED & Digital Cinema Workflows in Final Cut Pro ... the relationship to color spaces and bit depth, and the differences between working with various formats "natively" or "non-natively." Overview of storage requirements for various HD formats. Working with native formats including: Panasonic DVCPRO HD tape formats P2 tapeless workflows with cameras like the Panasonic HVX-200 Tapeless workflows with Sony XDCAM HD HDV Capturing/  more...

Diversity Training Effective Communications Benefits of Diversity workshop Diversity in todaya ™s workforce also offers another layer of challenges to your communication. There are four different types of diversity that have the highest impact on our communications; they include culture, age, gender, and education. An effective communicator becomes aware of the differences in communication when they address the diversity of  more...

Suicide Prevention Intervention and Postvention ...ram. This program respects cultural, individual and role differences, including those based on age, gender, gender identity, race, ethnicity, culture, national origin, religion, sexual orientation, disability, language, and socioeconomic status. ________________________________________Continuing Education Information: Two-Day Course 14 Contact Hour; 1. 4 General CEUs from UMBC or 14 CE  more...

Microsoft Office 2010 Learn the differences in the new office suite The differences will be taught to speed up learning process with minimal down-time Access 2010 Excel 2010 Outlook 2010 PowerPoint 2010 Publisher 2010 Word 2010 Quick Reference cards available  more...

XML Introduction (classroom training) in San Francisco at AcademyX ...b development. Performance-Based Objectives Explain the differences and similarities between XML and other markup languages such as HTML and SGML. Create well-formed XML documents. Identify the components of an XML document. Create valid XML documents. Create a Document Type Definition (DTD). Validate an XML document against its associated DTD. Apply formatting to an XML document using  more...

Introduction to XHTML XHTML is the latest version of the HTML language version 1.0 of XHTML is based on the rigid structural requirements of XML. This class focuses on the differences between HTML and XML as well as how the history of HTML and XML has converged to form the need for the XHTML implementation.  more...

Microsoft Access 2007 - Starting a Database ...eports for basic analysis and mailing address labels. The differences between Access and Excel will also be discussed. ~~~~~~~~~~~~~~~~~~ About the Location Classes are located at University of the Pacific's satellite campus in a state-of-the-art hands-on computer lab and include: * class notes * a Quick Reference Card * a Certificate of Attendance * 90-day follow-up  more...

Its a Zoo Out There Learning about Personality Types Youa ™ve heard the saying: Birds of a feather flock together. Hold on a minute. Maybe ita ™s really this: Opposites attract. Which is it? In this seminar, you'll learn about 4 unique personality styles and how to capitalize on peoplea ™s similarities and differences to improve communication and relationships at work and at home.  more...

Practical Project Management This two-day seminar is designed to get you up to speed fast on the latest, most effective techniques and strategies necessary for todaya ™s program and project managers. Participants will have a thorough understanding of the tools and techniques necessary to bring a project in on time, on budget and at the desired level of performance. Learn how to use the same powerful tools top  more...

Conflict Management ...iticizes you unjustly in front of others. Work through differences with your boss for win-win results. Know a what to say whena in specific uncomfortable workplace situations involving conflict. Confront the annoying behavior of others without angering or offending them. Keep anger, tears, and unwanted emotions in check at all times. Boost your productivity by no longer  more...

Communication Mastery ... the philosophy of communication mastery. -Recognize the differences between assertive, aggressive, and manipulative behavior and minimize their effects on you. -Determine your assertiveness quotient and communication style with self-assessment exercises. -Familiarize yourself with non-verbal and verbal communication techniques to enhance your assertive communication skills. -Gain the  more...

Team-Building Excellence for Managers and Supervisors ...productive teams. There is special emphasis placed on the differences between the executive teams and teams at other levels in the organization. The team building model used in this seminar focuses on successful team components and the skills necessary to function effectively as a team. Participants will learn the concrete steps to implement teams in their organization. Participants will  more...

Theres No Such Thing as Difficult People ...ers, such as cultural, language, gender and interpersonal differences. As a result, the work experience is often perceived as dealing with difficult people, leaving one feeling stressed, drained and burned out. The key to resolving communication difficulties is to take charge of reactions. This trainng teaches hands-on strategies to contain emotional flooding, neutralize communication  more...

Managing Generation Y In this course, students will learn about the different generations that are currently in the workplace and examine the differences in their world views. Students will gain an understanding of how Generation Y employees perceive their work environment, the reasons behind these perceptions, and effective ways to interact, work with, and motivate Generation Y employees. You can get a complete list  more...

Leading Todays Workforce (leadership development) ...uccessful leadership. Student will learn what the biggest differences are between managers and leaders, how to put the leadership building blocks into place, and how to adapt the language of influence. Some of the areas covered will be: the ideal leader, support systems, risk-taking, vision, relationship building, and listening effectively. You can get a complete list of other Leadership  more...

Managing Conflict in the Workplace ...ticizes you unjustly in front of others. 8. Work through differences with your boss for win-win results. 9. Know a what to say whena in specific uncomfortable workplace situations involving conflict. 10. Confront the annoying behavior of others without angering or offending them. 11. Keep anger, tears, and unwanted emotions in check at all times. 12. Boost your productivity by no longer  more...

Customi Training Classes Certified Training In: MS Office 2007 New Features MS Office 2007 Differences between 2003-2007 MS Office Tips, Tricks and ShortCuts Customized Video Training WebEx Training Desk Side Mentoring-Project Assistance One-on-One Training and Support Remote Interactive Training Microsoft 2010 Full Day, Half Day, Day Shift or Night Shift. Hands-On training Presentation Training  more...

Customer Service ...omer service learning situations Understanding cultural differences in customer service Identify onea ™s own personality style and the personality styles of customers Choose vocabulary that is calming and persuasive even when the message is unpleasant Improve vocal quality to increase credibility and perceived authority over the telephone Training Methods Role plays  more...

Cross Cultural Communication Skills ... businesses. Understanding and appreciating intercultural differences ultimately promotes clearer communication, breaks down barriers, builds trust, strengthens relationships, opens horizons and yields tangible results in terms of business success. At the Koenig Group we are dedicated to working with people to help them attain the skills, knowledge and experience to allow them and their  more...

Managing Generational Differences Piloting and Motivating the New Work Force Many organizations have figured out how to recruit young talent only to watch them drive down a collision course with seasoned employees over issues like work ethic, respect for authority, dress code and every work arrangement imaginable. The fact is generational conflicts are not merely a matter of young versus old. They mirror critical business issues every organization faces as it transitions  more...

Oracle Application Server 10g R1 to R3 - Administration I This Oracle 10g courseware training guide book will introduce one to the architecture and the administration of web servers and application servers using the Oracle10g Application Server platform. The course includes a combination of in-depth conceptual discussions together with numerous hands-on implementation exercises. Differences and capabilities between the R1, R2 and R3 releases of Oracle  more...

Oracle8i Differences for Developers This course will prepare application developers to take advantage of new features in Oracle's flagship server product, Oracle8i (version 8. 1. 5 and above). Through lecture and extensive hands-on workshops, you will learn how to critical new features regarding PL/ SQL, Java, OO support, partitioning, materialized views, query enhancements, security enhancements and more. You can get a complete  more...

Introduction to Oracle8i for Sybase Developers This class is the starting point for all developers with Sybase experience entering the world of Oracle application development. You will leverage your existing Sybase skills to rapidly learn the critical aspects of Oracle development including working with SQL*Plus, writing PL/ SQL programs, creating stored procedures, calling Oracle Supplied Packages, creating Java procedures and creating  more...

Certified ScrumMaster Training ...You will learn the essential concepts and tools of Scrum, differences between agile processes and traditional "waterfall" methodologies, and how to build a roadmap for adopting Agile at your organization. Participants will learn how to lead development teams towards agile operations by: managing product backlogs, planning releases and sprints, tracking and reporting progress, and conducting  more...

Introduction to Oracle9i for Sybase Developers This class is the starting point for all developers with Sybase experience entering the world of Oracle application development. You will leverage your existing Sybase skills to rapidly learn the critical aspects of Oracle development including working with SQL*Plus, writing PL/ SQL programs, creating stored procedures, calling Oracle Supplied Packages, creating Java procedures and creating  more...

Oracle9i Differences for DBAs This course provides a comprehensive and in-depth coverage of the new features with Oracle9i Release 1 and Release 2. Detailed working examples, scripts and plenty of hands-on workshops (solutions provided, of course!)reinforce your understanding and prepare you for implementation in your shop. If you are an experienced Oracle8 or 8i DBA moving to Oracle9i, we guarantee you will benefit and enjoy  more...

Oracle9i Differences for Developers This hands-on course provides a in-depth technical introduction to the new application developer related features provided with Oracle9i Release 2. Detailed working examples, scripts and demonstrations (code provided, of course!) reinforce your understanding and prepare you for implementation in your shop. If you are an experienced Oracle8 or 8i Developer moving to Oracle9i, we guarantee you will  more...

Broadcast Agent Administration (Business Objects Administration) During this fast- paced course, you will gain an understanding of the Broadcast Agent components and their purposes; learn the basics of deployment, sizing, and scaling of Broadcast Agent; and understand how to prepare and install Broadcast Agent servers. In addition, you will explore Broadcast Agent tuning issues; understand how to implement Broadcast Agent within a distributed system; recognize  more...

Managing Generation Y (New) In this course, students will learn about the different generations that are currently in the workplace and examine the differences in their world views. Students will gain an understanding of how Generation Y employees perceive their work environment, the reasons behind these perceptions, and effective ways to interact, work with, and motivate Generation Y employees. You can get a complete list  more...

Leading Todays Workforce ...uccessful leadership. Student will learn what the biggest differences are between managers and leaders, how to put the leadership building blocks into place, and how to adapt the language of influence. Some of the areas covered will be: the ideal leader, support systems, risk-taking, vision, relationship building, and listening effectively. You can get a complete list of other New Manager  more...

Communication Skills for Technical Professionals ...he ability to communicate, cooperate, coordinate, resolve differences and persuade others effectively will determine success as much as the ability to perform the technical aspects of the job. This program will help technical employees build rapport with a wide variety of individuals, prepare effective business documents and prevent unnecessary conflict. You can get a complete list of other  more...

Communication Skills for Emerging Leaders ...ility to convey ideas, give and receive feedback, resolve differences and persuade others is as important as technical competence in a job. This course shares the basic communication model, helps employees identify common barriers to effective communication, and tailor different communication styles to various personalities. You can get a complete list of other Leadership Development classes  more...

Broadcast Agent Administration During this fast- paced course, you will gain an understanding of the Broadcast Agent components and their purposes; learn the basics of deployment, sizing, and scaling of Broadcast Agent; and understand how to prepare and install Broadcast Agent servers. In addition, you will explore Broadcast Agent tuning issues; understand how to implement Broadcast Agent within a distributed system; recognize  more...

Coaching for Excellence Coaching is based on a partnership that involves continual, open and honest communications. The workshop covers differences of management vs. leadership; the Coacha ™s Toolbox of Skills; and coaching through change.  more...

Service-Oriented Analysis and Design ...of enterprise components. Additionally, we illustrate the differences techniques used vs. OOAD processes, SOA requirements gathering, identifying services and processes, development of process modeling using BPM and BPEL, depict the four stages of SOAD, depict the RUP methodology, depict integration of BPM and Use Cases, identify services, define service implementation, service design, locate  more...

Digital Photography- An Introduction (Windows) ... and electronically. You'll begin with an overview of the differences between film and digital, and will learn important criteria and resources for choosing a camera and accessories. Next, you'll learn to improve the photos you take, by controlling both the composition and subject matter, and by fine-tuning your camera's settings. You'll then transfer images to your computer, and use strategies  more...

Digital Photography-An Introduction (Macintosh) ... and electronically. You'll begin with an overview of the differences between film and digital, and will learn important criteria and resources for choosing a camera and accessories. Next, you'll learn to improve the photos you take, by controlling both the composition and subject matter, and by fine-tuning your camera's settings. You'll then transfer images to your computer, and use strategies  more...

Digital Photography- Introduction (Second Edition for Windows) ... and electronically. You'll begin with an overview of the differences between film and digital, and will learn important criteria and resources for choosing a camera and accessories. Next, you'll learn to improve the photos you take, by controlling both the composition and subject matter, and by fine-tuning your camera's settings. You'll then transfer images to your computer, and use strategies  more...

Digital Photography -Introduction (Second Edition for Macintosh) ... and electronically. You'll begin with an overview of the differences between film and digital, and will learn important criteria and resources for choosing a camera and accessories. Next, you'll learn to improve the photos you take, by controlling both the composition and subject matter, and by fine-tuning your camera's settings. You'll then transfer images to your computer, and use strategies  more...

QTP 100 by corporate Trainer QTP Advance Level Training with Descriptive programming a Introduction to Automation Tools. a Introduction to Quick Test Pro: (a) Overview of Quick Test Pro (b) Starting Quick Test (c) Quick Test Window Layout (d) Test Process in QTP a QTP Frameworks: (a) Record & Playback or Linear Framework (b) Data Driven Framework (c) Module or Action Driven Framework (d) Keyword Driven  more...

COBOL for OS390 and LE370 Workshop The course starts with an overview COBOL for OS/ 390 and many of the differences from previous version of COBOL including the callable functions. You can get a complete list of other Mainframe classes at http://www.wintrac.com/courses/coursesmain.asp  more...

Introduction to Service Oriented Object Analysis Design ...of enterprise components. Additionally, we illustrate the differences techniques used vs. OOAD processes, SOA requirements gathering, identifying services and processes, development of process modeling using BPM and BPEL, depict the four stages of SOAD, depict the RUP methodology, depict integration of BPM and Use Cases, identify services, define service implementation, service design, locate  more...

Introduction to Service Oriented Analysis and Design ...of enterprise components. Additionally, we illustrate the differences techniques used vs. OOAD processes, SOA requirements gathering, identifying services and processes, development of process modeling using BPM and BPEL, depict the four stages of SOAD, depict the RUP methodology, depict integration of BPM and Use Cases, identify services, define service implementation, service design, locate  more...

Service-Oriented Modeling and Architecture ...of enterprise components. Additionally, we illustrate the differences techniques used vs. OOAD processes, SOA requirements gathering, identifying services and processes, development of process modeling using BPM and BPEL, depict the four stages of SOAD, depict the SOA patterns, depict integration of BPM and Use Cases, identify services, define service implementation, service design, locate  more...

ITIL 30 Foundation Bridge for IT Service Management - New Features ... highlights the new topics in ITIL version 3 and the main differences from earlier ITIL versions, it is only intended for existing holders of previous versions of ITIL Foundation certificates. The ITIL Foundation Bridge certificate in IT Service Management is not intended to enable the holders of the certificate to apply the ITIL practices for Service Management without further guidance.  more...

Managing Diversity Teach your management/ supervisory team to leverage diversity as a competitive advantage.  more...

Diversity Awareness Teach your employees not only to tolerate each other's differences, but to value them, and to leverage the diversity of the team for competitive advantage. This is diversity with a bottom-line focus, not a "feel good" focus.  more...

Valuing the Individual Individual differences in the workplace must be sought after, nurtured, and respected. High performance organizations understand this, but sometimes that s easier said than done. How do you coach workers not only to respect their colleagues and traits each individual possesses, but also to seek out those co-workers as team members? How do you teach everyone to get along?  more...

Camtasia Studio ...ations for tutorials: training and sales * What are the differences in media? * What is appropriate subject matter? * How to plan and execute a video tutorial for software * How to plan and execute a training program for lecture-style * Writing a script and storyboard * Demonstration -- Camtasia Studio * Training on the use of all major Camtasia Studio features - Recording a  more...

Understanding New Mobile and Cellular Networks Technologies and Services This is the only non-commercial, instructor led course that covers the fundamentals, differences and evolution of all current and future mobile and cellular networks, technologies, standards, services, and spectrum bands.  more...

Managing Shy, Introverted Employees Managing Shy, Introvert employees is a gradually process. This is to get them to be the best they can be. You need to know and understand the characteristics of shy, introverts as to how they interact with other co-workers, how they think, and how they work to appreciate their value in the workplace. Discuss the differences between shy, introvert, and extrovert and the thinking that is inaccurate  more...

Strengthening Effectiveness Across Organizational Boundaries In an increasingly complex world, we must rely on our colleagues across department, organizational, and cultural boundaries in order to get things done. The challenge of coming together to get things done is considerable. People have different agendas, action items, responsibilities, and assumptions. Yet, to be successful, we must develop productive relationships and successfully manage  more...

Computer Support Specialist ... Drivers Windows 9X: Install Windows 98, and learn the differences between Windows 98 and Windows XP. Introduction to Windows 9X versions Installing Windows 9X Navigating Windows 9X Loading and Adding Device Drivers Windows 2000: Install Windows 2000 and learn the differences between Windows 2000 and other operating systems. Introduction to Windows 2000 Installing Windows  more...

Core Data Access with Microsoft Visual Studio 2005 ...ting this unit, students will be able to: Explain the differences between untyped DataSets and typed DataSets.   Explain how table adapters work in conjunction with data tables in a typed DataSet.   Describe the process for creating a typed DataSet by using Visual Studio 2005 Wizards.   Create a typed DataSet by using the DataSet Designer.   Load, display, and save data in a typed  more...

Workflow Modeling and State Machines ...Workflow modeling is an effective way to illustrate these differences and to develop a consensus amongst stakeholders during follow-up interviews or JAD Sessions. Workflow modeling is also a key activity during process improvement, because the techniques provide an effective means of analyzing existing workflow and comparing proposed improvements. This course provides a practical guide in  more...

Programming with Managed Extensions for Microsoft Visual C++ .NET The goal of this course is to teach existing C++ developers how to write applications for the Microsoft .NET Framework by using Managed Extensions for C++. The course teaches the language differences between standard C++ and Managed Extensions for C++ and focuses on issues such as efficiency and optimization. The course also discusses interoperability with unmanaged code and shows how to use COM  more...

Introduction to Programming ... Describe the evolution of common characteristics of, and differences among, modern programming languages.   ? Define an integrated development environment.   ? Describe the architectural aspects of a software application.   ? Identify a problem that requires a programmed solution.   ? Use common abstract methods to describe the solution concept.   ? Implement variables.   ? List and describe  more...

Linux Fundamentals ... explore the use of the su command. Observe the operation differences between su and su -. Section 3 - The Linux Filesystem LINUX Filesystem Features Filesystem Hierarchy Standard Navigating the Filesystem Displaying Directory Contents Determining Disk Usage Disk Usage with Quotas File Ownership File and Directory Permissions File Creation Permissions Changing File Permissions  more...

Supporting Microsoft Operating Systems The Supporting Microsoft Operating Systems module provides students with the knowledge and skills required to install, configure, support, and troubleshoot Microsoft Windows 98, Windows 2000 Professional, and Windows XP in both stand-alone and network environments. Students learn to use the maintenance and troubleshooting tools included in these operating systems to configure, optimize and  more...

Supporting Users Running the Microsoft Windows XP Operating System ...top, such as the Start menu and taskbar.   Describe the differences between Category View and Classic View and how to switch between the two views in Control Panel.   Module 3: Resolving Desktop Management Issues After completing this module, students will be able to identify and resolve desktop management issues. Lessons Desktop Management Concepts   Troubleshooting User Logon  more...

Managing Microsoft Systems Management Server 2003 ... module introduces the key features of SMS 2003, explains differences between SMS 2.0 and SMS 2003, and describes the primary components of the SMS 2003 infrastructure. Lessons Where SMS Fits in the Windows Server System   Describing How SMS 2003 Features Provide Change and Configuration Management   Explaining SMS Hierarchies   Explaining SMS Site-to-Site Communication    more...

Customer Service Certificate Successful businesses have one thing in common: they treat their customers well. Customers don t care what goes on behind employees only doors; they just want to be helped with what they need! All industries should require basic customer service skills as pre-requisite for employment. This course is designed for incumbent workers who wish to improve their status; Job Seekers and Career  more...

Customer Service for Technical Support Professionals Customer Service training isn t just for sales and customer support reps. Effectively handling both internal and external customers is an essential skill for IT professionals. Having good technical skills is only half of what you need; the other half is having the skills to gain customer satisfaction, understanding, and cooperation. In this course, you will learn methods for effective  more...

Conflict Management - Working Through Differences Learn effective communication, delegation and motivation skills that will successfully change employee's behaviors and attitudes to enhance performance.  more...

Generational Differences in the Workplace For the 1st time in US History we have all 4 generations working side by side and it's impact is staggering to traditional work/life experiences.  more...

Programming with Managed Extensions for Microsoft Visual C++ .NET The goal of this course is to teach existing C++ developers how to write applications for the Microsoft .NET Framework by using Managed Extensions for C++. The course teaches the language differences between standard C++ and Managed Extensions for C++, and focuses on issues such as efficiency and optimization. The course also discusses interoperability with unmanaged code, and shows how to  more...

Programming with Managed Extensions for Microsoft Visual C++ .NET The goal of this course is to teach existing C++ developers how to write applications for the Microsoft .NET Framework by using Managed Extensions for C++. The course teaches the language differences between standard C++ and Managed Extensions for C++, and focuses on issues such as efficiency and optimization. The course also discusses interoperability with unmanaged code, and shows how to  more...