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Learn How to Write the Kind of Cover Letter That Gets Results



A highly effective writing approach that increases the chances of getting your resume reviewed.
The main objective of this course is to equip you with a proven method and persuasive writing technique that gets results. The course, ?Learn How to Write a Cover Letter That Gets Results? is designed for individuals who want to get a potential employer to take action and give your resume thoughtful
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ABC+D Principles of Healing



... and building herbs. Should you take them together, or at different times? What if you have a specific problem, (i.e. kidney infection) should you take herbs for that problem along with cleansing or building herbs? What herbs/supplements act as activators, (i.e. vitalize the program you are on)? In this course you will examine the four principles of healing: Activate, Build, Cleanse and Direct
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Creating Popular Web Content (Master Class)-Self Directed


...ey just want the facts, M?am. As you adjust your tone for different groups, and different purposes, you became a more flexible, and accomplished web writer. And you?ll learn to write web content that works?-persuasive marketing copy, press releases that get picked up by journalists, FAQs that help users navigate your site, news stories that provoke discussion, successful e-mail newsletters,
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Introduction to Law


...the law recognizes and protects, and the legal systems of different nations. For this Basic Completion course, students have 24/7 access to on-line testing materials. Each chapter of text in a course has twenty questions, multiple choice, true-false or a combination thereof.
Students may query the instructor up to three times, via e-mail, regarding course content. For the Advanced Completion
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Business Organizations and the Law


...different business organizations and the criteria that defines their operations.
By allowing for the creation of different kinds of business organizations, society ensures that different kinds of businesses can exist to meet the different demands of the marketplace. These business organizations may appoint individuals to act on their behalf. They also must abide by certain minimal standards
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Computing Fundamentals - IC3 Training Solution



...ication examination.
It teaches the student to recognize different computer types, common hardware components, and basic types and needs of software.
It also explains how software and hardware interact, such as the operating system`s role in the booting process.
Students will learn how to install software, find help, change basic system settings, and format disks. Additionally, this section
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Living Online - IC3 Training Solution



...computers affect our daily lives, the relationships among different networks (i.e., computer, telephone, and the Internet), proper "netiquette," and how to keep their computer data, hardware, and software safe. Specific skills will also be covered. These include browsing the Web, searching the Web for specific information, bookmarking favorite sites, using Web data in common applications, and
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IC3 Training Solution Bundle



...fication Exam. The Computer Fundamentals section explains different computer types, common hardware components, and basic types and needs of software, as well as how software and hardware interact.
It also addresses how to manage files and the Desktop. The Key Applications section covers the skills and functions common to Microsoft Windows applications. Some of the skills covered include
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Human Resource Management in the 21st Century


...recruit and retain organizational talent presents new and different paradigms. Human Resource Management in the 21st Century takes the participant from the traditional HR practices, to the focus on new and innovative HR practices of the 21st Century. Focusing on theory, practice and application, this course covers case studies from today`s noted organizations. The participant will take part in
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Cisco CCNA Configuring Frame Relay and ISDN
...e ARP in a Frame Relay network.
It will also examine the different topologies that you can use to implement Frame Relay. Disadvantages of the star topology and how you can overcome these disadvantages is discussed. The two types of sub-interfaces, point-to-point and multipoint are examined.
You will also learn the commands required for configuring Frame Relay, how you can configure static
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Java 2 -- Advanced Java
...of the finalization mechanism. The unit also explains the different techniques that are used for detecting garbage objects.
You will learn about the functions of the java.lang.ref package and the different types of reference objects. Finally, this unit provides an overview of the PhantomReference, WeakReference, Reference, and SoftReference classes. The second unit covers the architecture of
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Java 2 -- Enterprise Java
... Swing class and the Swing components.
You will learn to differentiate between Swing and AWT components, and convert AWT-based programs to Swing programs. This unit lists the functionalities provided by the JComponent class, and explains the different methods of the JComponent class. The second unit provides an overview of the different Swing classes.
It also explains the different Listener
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Java 2 -- Advanced Enterprise Java
...You will learn about the models supported by JDBC and the different types of JDBC drivers.
You will also learn about the different interfaces in the java.sql package. Finally, you will be able to write the code for adding, updating, and deleting records from a database. The second unit explains native methods and the procedure for invoking a native method.
It explains how to write the native
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Cisco CCNA Internetworking Technologies 2
... standards for the Physical Layer. Described also are the different coding types used in a LAN and the coding type used in Ethernet. The unit also describes the different types of media used for communication in LANs and WANs, the different topologies used in a LAN, as well as the different LAN technologies and their functions, LAN technologies that are discussed are: Ethernet and IEEE 802.3,
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Cisco CCNA Router Configuration Basics
...ters.
You will learn about the information stored by the different router components and about the LAN and WAN interfaces on a router that provide network connectivity to the router. This unit also describes the initialization process as well as the different configuration sources.
You will learn how a router can be configured from the console port, the auxiliary port, a network management
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Creating Popular Web Content (Master Class)
...ey just want the facts, M?am. As you adjust your tone for different groups, and different purposes, you became a more flexible, and accomplished web writer. And you?ll learn to write web content that works?-persuasive marketing copy, press releases that get picked up by journalists, FAQs that help users navigate your site, news stories that provoke discussion, successful e-mail newsletters,
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Winning Over Difficult Customers



Strategies for getting the attention and cooperation of the difficult customer.
Concerns, objections and difficulties in customers come in a variety of styles. They might be uncertain, angry, clammed up or just plain rude. If you and your customer could read each other`s mind there would likely be none or at least few of these encounters. The reality is your customer has previous buying
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Understanding Health Insurance: A Guide To Professional Billing & Coding


...ey affect claims reimbursement.
You will learn about the different chapters and how they pertain to various parts of the human anatomy. We will explore surgical codes and how to identify codes that are pre and post-operative. Finally we will cover the advantage and importance of using a clearinghouse and the function they play in claims submission. We will look at the various costs associated
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The Power of being Different


...different as a powerful tool toward achieving success.
Designed for all types of businesses, including individual entrepreneurs, small business owners, as well as those who want to improve their personal leadership in day-to-day operations, this course provides guidelines toward a changed perception of how to achieve success. Coursework focuses on increasing the insight of course members in
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Technical Communication Industry Certificate - Mastery Level
...the course? Yes, each section of three modules will use a different required companion book at a total cost of approximately $250. These books can be used as a valuable reference after the course has been completed. Outside of tuition and book fees are there any other costs involved? Yes, you will need to make application for an Official Accredited University, Paper-Based Certificate once you
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Six Sigma Black Belt Personal Training Library
...t control charts formats to use for a given process, what different patterns of instability tell you about a process, a step-by-step tutorial for conducting process capability studies following QS-9000/AIAG guidelines, how to deal with process capability complications, and how to use z-tables. (2 Units; 2 Assessments; Approximately 6 hours of training.) The Measurement System Analysis (MSA)
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Selling With an Unfair Advantage: No Lying, Cheating or Deception


...at`s of getting action. The new millennium is complex and different. To prosper requires a fresh approach to selling. This program clearly reveals what you and your salespeople can do right now to help your customers buy more from you.
You can go through the 5 sessions in about 2 hours each. Each session has a presentation, an action item for you to do on your own, an assessment and a
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Recognizing and Managing Anger



...different sources of anger, you will be given tools and methods to help you determine the emotional roots of your own anger and recognize how it manifests in your life. Tips will help you recognize your responses to anger, and give you tools to manage it. You will also be given powerful techniques that will help you use your anger to gain positive outcomes. IMPORTANT NOTE: INTERNET EXPLORER
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Providing Excellent Customer Service in a Multicultural Environment
...This course will help you begin to understand people with different cultural experiences and will give you some guidelines to help you serve multicultural customers.
Providing excellent customer service in a multicultural environment Serving diverse and multicultural customers is an exciting and challenging part of working in libraries today. But it also presents situations that may be new and
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Presentation Skills for Librarians
This course will focus on the area of presentation skills for librarians. Students will learn how their organization and presentation of information, as well as presentation of themselves, affect the audience s receptiveness.
Presentation Skills for Librarians This course will focus on the area of presentation skills for librarians.
Students will learn how their organization and presentation
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PowerPoint 2000



...king with Slide Masters, students will be able to try out different design templates and change placeholders to customize their presentations. Additionally, students will learn how to add clip art and tables before finalizing and viewing their presentations. As students become more advanced, they will use masters, templates, and animation features, as well as learn how to prepare presentations
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PowerPoint 2000 Expert



...s applications, and prepare presentations for delivery in different ways, such as readying presentations for 35mm slides and the Web.
Mastery of this course will empower an experienced user of Microsoft PowerPoint 2000 to apply advanced visual effects, import and export elements, work across applications, and prepare presentations for delivery in many different ways. For example, students will
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PowerPoint 2000 Level 1



In this course, students will become familiar with the basic features of Microsoft PowerPoint 2000, including creating presentations and working with visual elements.
In this course, students will become familiar with the basic features of Microsoft PowerPoint 2000, including creating presentations and working with visual elements. In working with Slide Masters, students will be able to try out
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PowerPoint 2000 Level 3



Applying visual effects, importing and exporting elements, and working across applications are some of the skills that students will learn in this advanced version of Microsoft PowerPoint 2000.
Mastery of this course will empower an experienced user of Microsoft PowerPoint 2000 to apply advanced visual effects, import and export elements, work across applications, and prepare presentations for
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PowerPoint 2000 MOUS



In this course, students will become familiar with the basic aspects of Microsoft PowerPoint 2000, including creating presentations and working with visual elements, as well as such advanced features as masters, templates, and animation.
In this course, students will become familiar with the basic aspects of Microsoft PowerPoint 2000, including creating presentations and working with visual
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Pharmacy Technician National Certification Exam Preparation Course


...ertification Exam. The Certification Exam tests over many different areas of Pharmacy, so if you have never worked in a hospital, or have only worked in retail, we will prepare you to answer questions about other practice settings. The program offers great flexibility you may log in to your course from any computer with an internet connection!
The course includes review of the following
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Office 2000 Introduction



...sual elements. They will work up to being able to try out different design templates and change placeholders to customize their presentations. Sending, receiving, and managing e-mail messages are some of the basic features that are taught in Microsoft Outlook.
Students will also learn how to use the Calendar to schedule appointments. Building off of Outlook is a course on time management.
The
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Nutritional Herbalism: Learn How Herbs Work Within Your Body


...ause a health problem. In this course we will examine the different actions that herbs take within the body and who should and should not use certain herbs.
This course will help you to choose which herbs (that you hear about in the national news) are right for you. I will also offer you links to items on the web that we can use in our discussions. Your active involvement and participation in
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Office 2000 Advanced



...lications, and prepare presentations for delivery in many different ways.
Students will learn how to customize backgrounds and color schemes, modify charts and pictures, and ready presentations for 35mm slides and the Web. Lastly, Business Writing provides students with a review of the skills needed to write successful and effective letters, memos, minutes, proposals, reports, and press
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NETS`S - National Education Technology Standards for Students
This course prepares students for meeting the widely adopted National Education Technology Standards for Students. The course completion is set for 90 Days but the student can take less or more time to complete (1 year max).
A course designed to prepare students for the NETS*T certification standard. The ISTE National Educational Technology Standards for Students (NETS?S), developed by the
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Manufacturing Statistics Personal Training Library
...t control charts formats to use for a given process, what different patterns of instability tell you about a process, a step-by-step tutorial for conducting process capability studies following QS-9000/AIAG guidelines, how to deal with process capability complications, and how to use z-tables. (2 Units; 2 Assessments; Approximately 6 hours of training.) The DOE: Screening Experiments course
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Learn Spanish On-line From Live Instructors! - "Beginning Spanish 1"



...l vary from class to class to cover topics of interest at different levels.Working without virtual classes If you are not interested in participating in our Virtual Classroom and just want to take the course using the online resources, we?ll send you the course syllabus so that you can take full advantage of the online resources. The results of the placement test will indicate the best level
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Lockout Tagout
... doing the same thing every day, but one day something is different. The machine starts working unexpectedly and the results are horrific. Our course, while fulfilling an important part of OSHA required training for securing power sources and notification of mechanical device startup, shows everyone the dangers posed by the machines they use everyday. Each employee who accesses the machinery at
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Legal Transcription Training
This unique and totally on-line program teaches you to do legal assistant, transcription and legal secretarial work. Many opportunities exist to specialize in various types of law, real estate, criminal, family, personal injury, business, etc. The course was designed by a recognized leader in development of training materials. This course offers a Certificate of Completion allowing you to sit for
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Learn How To Write Effective Persuasive Written Communication



...o the original work the new document should be remarkably different and substantively effective in its intent and purpose. Once the persuasive premises of communication are thoroughly understood you will be able approximate how your own written messages can be more effectively constructed and used in daily social and business interaction. The objective is to apply this new knowledge to any
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Learn How to Write Persuasive Web-Based Text
The main objective of this course is to equip you with a proven method and persuasive writing technique. This course is specific to web-writing and is unique. It is designed specifically for content developers and practitioners who want to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to change their mind or take action if they are
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How to Get an Accent in a Month: A Brief Study of Southern Literature


... with Southern regional literature.
This course examines different forms of Southern literature: the characters, scenes and plots involved with this type of regional literature. By examining short stories by several different Southern authors, students will gain appreciation of this style of writing, learn how to recognize key style points, and eliminate typical stereotypes. Specific aspects
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How to Write Short, Short Fiction



This course explores writing short fiction pieces.
During this course, students explore different aspects of short fiction and also sources for publication.
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Herbal Energetics: Learn How Herbs Work Within Your Body



Designed for the beginning herbalist, this course will help you understand Herbal Energetics?-
Designed for the beginning herbalist, this course will help you understand Herbal Energetics?- Why and How to use Herbs. As Alternative Health goes mainstream the need to understand these alternatives has increased. Natural doesn`t always mean Safe. Just because herbs are natural - you must not
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ESL for Business - Letters and Memos
...his is one of three ESL For Business courses which target different kinds of written communications that you use everyday: e-mail, letters and memos, and those special documents particular to your job.
You can take all the courses in the series or only those that fit your needs. What Makes This Course Unique? You might say, "what's different about this course from other ESL courses you can
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ESL for Business - Special Documents
...his is one of three ESL For Business courses which target different kinds of written communications that you use everyday: e-mail, letters and memos, and those special documents particular to your job.
You can take all the courses in the series or only those that fit your needs. What Makes This Course Unique? You might say, "what's different about this course from other ESL courses you can
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ESL for Business - E-mail Communication
...his is one of three ESL For Business courses which target different kinds of written communications that you use everyday: e-mail, letters and memos, and those special documents particular to your job.
You can take all the courses in the series or only those that fit your needs. What Makes This Course Unique? You might say, "what's different about this course from other ESL courses you can
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Crystal Reports 8
This self-paced interactive course will give the student in-depth knowledge of Crystal Reports 8 and all of its functionality.
One of the greatest challenges in working with data and databases is creating useful, effective, and efficient reports that people will use to enhance the business capabilities of their companies. Upon completion of this course, the student will be able to quickly create
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Computer Fundamentals
...It includes the knowledge and skills required to identify different types of computers, the components of a personal computer (including internal components such as microprocessors) and how these components work together. The module also includes the knowledge and skills relating to computer storage as it applies to hardware?components like floppy and hard disks and performance as it applies to
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Comprehensive Medical Coding Training


...d and I owe it to ordering your courses, I looked at many different courses online and yours struck me as the best. Well... I am living proof it works! I start my new career March 10, 2004 and I cannot wait. This job will change my life and that of my family. THANK YOU A MILLION TIMES OVER! " Gwenn A. "Hi! Just wanted to let you know I interviewed and was offered (which I accepted) a great job
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Complete Paralegal Training Program (Self-Paced)
A complete and comprehensive paralegal training program, taken entirely online, designed as a 5 to 6 month fast-track course but can be taken at a accelerated pace. This is a industry standard Certificate of Completion program.
This state-of-the-art paralegal home training course, through which the student may quickly and easily learn this complex, prestigious and fascinating discipline, was
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Comprehensive Leadership Training
...effective leadership. The course looks at Leadership from different conceptual perspectives giving it a wide-ranging base. This course is meant for working people in leadership positions and for those who are about to enter into positions with leadership responsibilities.
Welcome to our Comprehensive Leadership Training Course There is such a dearth of good leaders everywhere that they are the
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Client/Server Development and Remote Data Access in Visual Basic


...cations, and the Final Project. The first section teaches different methods of data access and manipulation by creating a standalone Visual Basic application that binds a MS Access database. The second section introduces the student to communicating over the Internet with TCP/IP by creating simple server and client Visual Basic applications that utilize the Winsock control. The final project
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Choosing a Renewable Energy Installer
Once you`ve made the decision to install either a solar or wind renewable energy system, what are the important questions to ask potential installers? This online class helps you locate installers, and covers important considerations and characteristics to look for. Also, we cover installation considerations, including what you can do to help. Student has access for 30 days but may complete the
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Chinese Seasonal Approach to Health



Understand the Chinese Seasonal Approach to Health.
Designed for the beginning herbalist, this course will explain the Chinese Five Seasons, their corresponding organs, food suggestions and exercises for health maintenance. As you learn more about alternative health you will realize that there is more to good health than just taking herbs, vitamins, eating good food and exercising. There is a
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Bartending to the Max-Online
...orks, which makes you a valued employee.How is this class different than others? Though it is most beneficial to learn all of the drink recipes and to know how to mix the cocktails, that is only a very small part of becoming a professional bartender. There is so much more involved in working behind the bar and this class focuses on the most important aspects of bartending in the real world.
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Bartending the Easy Way-Online
...orks, which makes you a valued employee.How is this class different than others? Though it is most beneficial to learn all of the drink recipes and to know how to mix the cocktails, that is only a very small part of becoming a professional bartender. There is so much more involved in working behind the bar and this class focuses on the most important aspects of bartending in the real world.
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AS9100 Aerospace Standard General Employee Training
...l Aerospace Quality Group (IAQG) and referred to by three different names: AS 9100 (Americas) = EN9100 (Europe) = JISQ9100 (Asia Pacific), although it is recognized as the same standard globally. AS9100 requires an organization?s QMS to demonstrate its ability to consistently provide product that meets customer and applicable regulatory requirements. Customer satisfaction is increased through
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Advanced Certificate in Technical Writing
...olled in this program will be able to choose from over 20 different topic areas specific to Technical Report Writing and work with a seasoned Senior Technical Writing Practitioner/Educator who will serve to help guide and administer the program. Open to new and existing technical writers and those seeking a new career track. No perquisites required. Course can be completed in as little as 3
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Accounting In An Hour
...think about your role in your organization in an entirely different manner, everyone else will think about you differently, too. You?ll have the tools to take part in meetings, contribute in financial discussions, and move up the ladder in your chosen career. Your instructor for this course is Richard J. Makoujy. Richard J. ?Rick? Makoujy began his career at Price Waterhouse, before joining a
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5 Steps to Effective Persuasive Business Communication



...o the original work the new document should be remarkably different and substantively effective in its intent and purpose. Once the persuasive premises of communication are thoroughly understood you will be able approximate how your own written messages can be more effectively constructed and used in daily social and business interaction. The objective is to apply this new knowledge to any
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Adobe Flash CS3 Professional: ActionScript 3 UI & Data
Adobe Flash CS3 Professional: ActionScript 3 UI & Data Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips,
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A Day 4 - Chapters 14-18



This course is designed to teach the computer technician the skills needed to pass the CompTIA A+ Certification tests. This fourth of a 4-part or day (i.e. "day" - a really full day - about 10 hours of training) course covers the skills needed to work with Windows 2000, including the alerter service, the Recovery Console, communications, and file protection. This section also explains networks and
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From 123-CBT Computer Based Training
Designing a SQL Server 2005 Transaction Strategy
recognize the different levels of isolation and granularity to manage concurrency and execute a transaction strategy in SQL Server 2005
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Designing a SQL Server 2005 Transaction Strategy
Exporting and Printing Artwork in Illustrator CS3
...nting options available in Illustrator CS3 that allow for different output applications and technologies and make Illustrator a versatile product. This course will familiarize you with file formats for saving, exporting, and work flow. It will show you how to optimize Illustrator artwork for the Web, video, and mobile devices, and prepare Illustrator layers for building Flash animations. In
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Designing Security for a Database Server Infrastructure for SQL Server 2005
To identify business security requirements, select the appropriate authentication method, and specify a security design for different levels of the SQL Server environment
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Managing and Maintaining Database Security in SQL Server 2005
To identify strategies for auditing database security at the server and user levels, and determine the appropriate way to protect against and respond to different types of attack on SQL Server
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Your Time and You
...you could take to make this wish a reality. Each of us is different, and this inevitably affects the way in which we approach time management. Some people habitually wake early, and find that the morning is the best time for them to handle creative tasks or difficult problems; others prefer to rise and work late--these people probably prefer to tackle only easy, routine tasks in the morning.
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Techniques for Improved Time Management
...ed effectively. This course will introduce you to several different techniques for improving your time-management skills--experiment with them, and then choose and apply the tools which best suit your own situation. In order to achieve anything it is important to establish goals. You need to know what you want to do, before you can decide how and when you are going to do it. You then need to
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Developing Excellent Time Management Habits
...sible for us to be more efficient--get more done--in many different ways. But you need to make sure that you are really controlling the technology so that it also helps you to be more effective--getting the right things done, rather than allowing it to control you. There are many time stealers. Demands and interruptions from bosses, peers, or customers can prevent you from achieving your goals,
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Completing Outbound Sales Calls
You might have heard the saying, "it ain't over 'til it's over." This is especially true with inside sales calls. To be a successful inside sales consultant, you need to know how to keep your customer's attention all the way through the close of the sale. In this course, you will learn strategies for contacting the decision maker and for dealing with gatekeepers. You will learn the steps involved
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Get Your Career on the Fast Track
... not happening, you ask yourself, "Why not?" The world is different now. Instead of job security, you need to focus on career security. In this course, you will learn more about today's new business environment. You will learn about yourself and how to work with your strengths and weaknesses to improve your position in this new world. You will get a chance to identify your options within the
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Strategies for Transitioning into Management
.... In your new role as a manager, you'll use technology in different ways -- focusing on managing production, not production itself. This course outlines management tactics for becoming an effective manager. Specifically, you'll receive tips on hitting the ground running, including how to prepare for the transition into management, develop management tactics and measure your management success.
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Problem Performance Identification
...be as straightforward as it may at first sound. There are different views about the methods of identifying problem performance and a manager needs to be able to appreciate the differing points of view. Specifically the distinction between conduct and performance is crucial, because the responses to them need to be different. Another facet of the effective management of problem performance lies
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Problem Performance Improvement
It is, of course, not enough to be just aware of problem performance in an organization; a manager needs to know how to improve performance. Most managers will begin with relatively informal approaches to improving performance. This will often take the form of a discussion between the manager and the problem performer in which the manager will want to advise the worker of the problem and then
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Addressing Problem Performance
When the relatively informal measures that most managers will attempt fail, there has to be recourse to a more formal and powerful approach. This is the progressive disciplinary approach. Organizations need to have a clear and defined policy outlining their approach. Discipline is a very difficult time for both managers, and the employees they are applying this procedure to. So the onus on
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Managing the Change Process
...agues, and try to carry on with your life. But things are different. Your PC isn't in the same place, the cafeteria doesn't have your favorite coffee, and your chair isn't quite right. This is how change feels. You're disoriented--things still work, but not in the same way. You're in a neutral zone where you know how things should be, but they aren't quite as you imagined. It's at this stage
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Successfully Coaching Relationships
Coaching is a set of practical skills and a style of relating that develop the potential of both the individual being coached and the coach. For this development to take place, there must be a working relationship between a coach and a willing coachee, a relationship based on mutual trust, respect, commitment and confidentiality. Within this collaborative framework, the coach uses a repertoire of
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Facilitative Fundamentals Tools and Techniques
...to a room full of people coming at a problem from totally different perspectives. What techniques and tools will you use to create the synergy necessary to complete your mission? What do you need to get started? This second course in "The Successful Facilitator" series provides you with tips and techniques that will help you become a successful facilitator. You will learn to recognize
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Facilitating Meetings and Work Groups
...our meetings without dread. You will start by identifying different types of groups: internal, external, on going, single-purpose and their characteristics. By knowing whom you are going to be facilitating and the inherent group characteristics, you will be able to prepare for the meeting, establishing clear expectations and a realistic agenda. You can also determine if you are a match for this
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Facilitative Tools and Formats Offering Options
...natives to the standard work group format? Need to take a different approach to getting a problem resolved? Want to hold a meeting and no one's in the office? If any of these situations sound familiar, this course will provide you with some choices to meet your needs. In this course, you will explore alternatives to the standard one-facilitator group meeting or work session. You will examine
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Hiring Temporary Contingent Employees
Have you been in a situation where you needed more people to perform short-term or seasonal jobs? Have you ever needed specific expertise or specialized skills to achieve an organizational goal? Perhaps you need to hire temporary employees. This course will help you determine whether to hire temporary employees or nonemployees (independent contractors). You will discover many important factors
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Managing Contingent Workers
...by contract firms, and temporary help agency workers) are different than permanent employees in their expectations, roles, commitments and legal status. That means you need to manage them differently than you do full-time, core employees. This course will examine various aspects of successfully managing contingent workers. You will analyze various methods of communicating expectations and job
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Models for Managing Technical Professionals
Because technical professionals set a high value on autonomy, managing their time and resources can be a difficult task. But, since it's your job to supervise this often-frustrating yet extremely valuable group of employees, you need to figure out the best way to do it. And this "best way" may vary from company to company and from individual to individual. In this course you'll learn a variety of
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Effective Communication Skills
...rt Specialist (CSS) must understand how to adapt to these different styles and emotions before the customer's problems can be dealt with. This course explains how to adapt to the different communication types and identifies the common emotions that customers experience when contacting the support center. It also explains how to adapt your writing skills to communicate through e-mail and to
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Inbound Call Center Technology
Today, the technology within the inbound call center is constantly changing and improving. How can you, as a call center manager, keep up with this advancing technology? Moreover, why should you? This course will explain the fundamentals of inbound call center technology, and explore ways current technology might evolve. It examines different methods of obtaining this technology, and outlines how
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Excellence in Internal Customer Service
...vice has never been so important. But what about taking a different approach? Has your organization tried looking inwardly to find the answers to offering great service? Organizations consist of an independent chain of individuals and functional units, each taking inputs from one another and turning them out into external customer service. If everyone within the organization works to provide
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Professional Skills for Customer Service Agents
... processing a large volume of customers representing many different personality types. This can be a challenging task. You can successfully handle an agent's workload while satisfying customers by mastering a few vital skills. "Professional Skills for Customer Service Agents" covers professional issues such as call-center ethics and call protocol; procedures and techniques for handling calls
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Call Center Communication Skills
Communication skills are very important for a successful career in customer service and sales. This is especially true in a call center environment. Call centers can be high pressure, fast-paced environments where you may have to deal with hundreds of people in one day. That is why it is so important to fine tune your communication skills. This course will examine handling different personalities,
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The Impact of Culture on Communication
...bal organization. Showing your customers and coworkers in different countries that you are in tune with them, and that you appreciate and value the differences between you, can help get your working relationships off to a flying start.In this course, you'll examine what culture means and what it doesn't, and look at some of the barriers relating to culture. You'll also consider different
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The Art of Global Communication
Considering that communication is something you do every day, how many people actually stop to consider what is happening before they speak? Can you just talk without thinking too much about the target audience, the message to be communicated, and a host of other information? Communication is too important to be left to chance. The subtleties of language, expressions, and gestures all enrich the
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Making Telephone Calls Count
...ou'll be able to deliver truly superior customer service. Different customers have different communication styles. By tuning into each customer's communication style and responding appropriately, you'll make stronger connections and build better rapport. In today's automated world, sometimes, just the act of getting a human being on the other end of the telephone can be quite a challenge. While
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Diagnosing and Planning
... the organization. Each organization is unique: there are different people and different challenges. One size does not fit all. You cannot respond to each and every organization in the same way. Rapidly learning about the peculiarities of each business is one of the biggest challenges you face. Take the time to plan what you deliver to clients. Time spent planning implementation--the resources
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Optimizing E-mail at Work
...mmunication when people who are very busy or sometimes in different time zones work together, e-mail use is on the rise in U.S. E-mail offers a plenitude of new opportunities for business, but understanding how to properly use it is essential in order to take advantage of these opportunities. This course will tell you what makes e-mail unique and provide you with the skills to write, send, and
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Negotiating Inclusively
...t. Imagine trying to communicate with someone who is very different from you. Perhaps he is from another country, or another generation. How would you approach an individual in either of these situations? What if your ability to interpret a certain gesture or statement is inaccurate? Can you suppose how this situation might go sour during the negotiating process? Inclusive Negotiating is about
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Contracts in Commercial Transactions
...e explains the legal requirements for contracts and their different legal classifications. In order to make effective business decisions, managers must clearly understand when they are forming an enforceable contract and when they are not. This course presents strategies for making an offer, successfully negotiating, and designing contracts that protect the rights of the organization, customer,
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American Business Formations in the 21st Century
... you likely conduct business with numerous companies from different industries and of varying sizes and complexity. And just as you interact with individuals differently based upon their personalities and positions, so too, you conduct business with other companies based upon their different formations. In American business, there are four primary formations: Sole Proprietorships, Partnerships,
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Effective Intercultural Relationships
... customers, vendors, and business partners can all have a different cultural background from yours. The most obvious cultural differences you encounter are language and dress. But there are a multitude of subtler ways in which people from different cultures vary in their behavior. If you don't understand the ways in which they might differ, you're risking your business communication and
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Effective Intergender Relationships
...different. Socially, the differences offer an attractive mystique. But in professional situations and in the workplace, the significant differences in male and female communication styles can cause problems. There is no denying that women and men vary significantly in their verbal inflections and tone, their body language, and how they listen to others. They pick up on different cues in
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Resolving Conflict with Communication Skills
... when disharmony inevitably arises, there is a need for a different set of communication skills--those of negotiation, mediation, or arbitration. This course will give you an understanding of the various causes and outcomes of conflict, together with a practical demonstration of the styles and communication involved in the negotiated resolution of one to one conflict. You will also learn how to
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Writing with Intention
...ur writing to its purpose, how to modify your writing for different readers and audiences, and how to approach your content in a manner that supports the message type. In this course, business writing is taught as a collection of easy skill sets, not as a strained creative exercise. The lessons flexibly encompass almost any kind of business writing you may be required to perform on the job. No
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Writing to Reach the Audience
...r a child on how to answer the phone, it would sound very different from the same instructions written for an adult. All effective writing varies by audience--and skilled writers always write to connect with their readers. "Writing to Reach the Audience" instructs people who have to write at work in some easy-to-apply techniques to help them write to their readers, however those readers may
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Getting the Most from Business Documents
.... "Getting the Most from Business Documents" explains the different business document types such as memos, reports, and proposals and the best uses for each. The course shows you how to align the message content, document type, and delivery method--Internet, fax, mail, courier, and so on--so that your business documents receive the right level of attention and achieve their designated purpose.
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Handling Conflict
...ire of techniques. These techniques require you to behave differently from your natural instincts at times. Therefore, a good starting point is to establish what your instinctive approaches to conflict are, and where these attitudes stem from. This will enable you to decide on a range of different approaches to conflict, based on a spectrum that goes from being only concerned about your own
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Managing Organization Conflict
...often it will be between teams, and even departments. The different nature of these conflicts is likely to require different approaches, and there are also likely to be a range of particular demands on you in the way that you manage the conflicts. A way of differentiating and applying these approaches is by adopting a short-term approach against a longer-term strategy. The first is categorized
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Organizational Communication - Managing Communication
Organizational Communication: Managing Communication is designed to help students understand innovation and change, how environmental context affects communication, and how power and politics affect an organization. The program gives students guidelines for managing change, stress, conflict, and for empowering individuals. By applying the guidelines, students will be able to communicate
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Sales Forecasting - Forecasting Your Own Accounts
In "Sales Forecasting - Forecasting Your Own Accounts," you will learn how to apply the principles of forecasting to your own accounts. Specifically, you will learn how to use different types of forecasting, as well as how to avoid excessive detail in your forecasts. You will also learn how to reduce forecasting errors and how to predict the likelihood of winning a sale. Finally, you will learn
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Visual Basic 2005 Security
To recognize the different types of security supported by Visual Basic 2005 and how they work, and to use them in application development
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Microsoft Windows 2000 - Active Directory Design Directory Services Security
To provide an overview of Active Directory security features and describe the different security management strategies available
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Introducing NET 3 5 and Visual Studio 2008
...Windows platforms. The .NET Framework supports the use of different languages and libraries for application development. Application types include both Windows-Forms applications and Web applications. Visual Studio 2008 is an integrated development environment that includes a drag-and-drop interface designer and many other tools for building and deploying .NET applications. This course
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Estimating Activity Costs
...ating and controlling the cost resources used to complete different project activities. This course will highlight the importance of project cost management to project performance. It will cover the project inputs, tools and techniques, and outputs involved in the Project Cost Management processes. Through interactive learning strategies and real-life scenarios, the learner will explore these
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Windows 2000 - Files and Folders
To provide an overview of the different systems supported by Windows 2000 and to show how to manage, secure, and share FAT, FAT32, and NTFS files and folders
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Oracle Database 11g Managing Data in Different Time Zones
To identify the steps for managing data in different time zones in Oracle Database 11g, for managing time intervals, and for using datetime functions.
more...
Style Sheets and Links
To explain the use of style sheets and links in XML and to discuss different XML applications
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Implementing Authentication Security in VB NET Applications
To recognize how users are authenticated and authorized, implement URL authorization, configure different types of authentication, and implement secure ASP.NET state management
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Program Life Cycle and Organization
...tegies. Effective program managers must be mindful of how different industries can impact program life cycles and the benefits they are designed to reap, and must continually refine their skills for adapting program life cycles to strategic goals. This course will describe some of the key program management life-cycle considerations, including the key distinctions between program and project
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Getting Past Clashes Valuing Team Diversity
Teams have diverse personalities, skills, and interests that are challenging to put together. You may not get along with every team member, but it's important that you can work together to achieve the same goal. At the end of this course, you'll have the skills needed to work with different personality styles, control your gut reactions to difficult people, and deal with difficult team members.
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Installing Windows Vista
There are a number of versions of the Windows Vista operating system, each designed for a particular situation. Because the cost of upgrading operating systems can be steep, choosing the right version of an operating system is important. The chosen operating system version must support current needs as well as take into account possible future requirements. Hardware requirements must also be taken
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Designing and Implementing Security in SQL Server 2000
To use programming logic to implement security and describe the different levels of security
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Advanced Project Leadership - Organization Strategy and Business Needs
Advanced Project Leadership: Organization, Strategy and Business Needs teaches project managers how to be successful managing high profile projects in large corporations by learning how to navigate different organization types, and what role project management plays in the different organization types. You will acquire the skills necessary to determine company strategy and the process to use that
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Advanced Project Leadership - Navigating Corporate Structures
...h-profile projects. First, you will learn how to identify different types of stakeholders, and how they may influence the project. You will learn how to deal with stakeholders Hidden Agendas. You will also learn about project sponsors, and how their position in an organization's structure affects their responsibilities towards a project. You will also learn how to help the inexperienced sponsor
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Team Leadership - Conducting Productive Team Meetings
Team Leadership: Conducting Productive Team Meetings gives the student an overview of conducting meetings in a team setting and explains the development of meeting agendas. The program covers in detail the steps for developing agendas and conducting team meetings, the different types of meetings, and the guidelines for preventing ineffective team meetings.
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Introduction to Requirements Planning
Business analysts must plan and closely manage requirements for projects in accordance with existing standards in their organizations. They must identify key roles and stakeholders, decide on a work division strategy, identify requirements activities and requirements risk, and manage project scope. This course will examine the requirements planning and management knowledge area of business
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Refining and Documenting Requirements
Once business analysts model the behavior, processes, and usage of a solution to a business problem, they must analyze and document the requirements. To do so, they must compile accurate definitions and descriptions of the solution to allow the project team to correctly implement it. This course will examine how to refine user and functional requirements, quality of service requirements,
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Advanced Project Management - Managing Accelerated Projects
Advanced Project Management: Managing Accelerated Projects teaches learners the limitations of project management scheduling packages, schedule compression techniques, and the risks of using the different techniques. It also covers how ERP benefits project management, how to calculate the percent efficiency of resources, and what elements project managers should consider when planning for
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Advanced Project Management - Setting Up a Project Office
In Advanced Project Management: Setting Up a Project Office, you will learn terms associated with project office and the different functions a project office can fulfill. You will also learn how an organization can determine the need for, plan, and implement a project office.
more...
Implementing Authentication Security in C NET Applications
To recognize how users are authenticated and authorized, implement URL authorization, configure different types of authentication, and implement secure ASP.NET state management
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C 2005 Security
To recognize the different types of security supported by C# 2005 and how they work, and to use them in application development
more...
Deploying Windows Vista
Microsoft Windows Vista is the leading operating system used on desktops throughout the world in enterprise and home environments. It provides enhanced security, performance, reliability, and reduced cost for deployment and management. This course discusses the deployment infrastructure for enterprise environments and the different deployment methods that can be used to deploy Windows Vista,
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Hardware Issues for Linux
To identify the hardware requirements for different Linux installations
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Six Sigma--Lean Tools for Control
.... Both are designed to reduce variation, yet each takes a different track. While Six Sigma utilizes data and statistical analysis to measure and improve a company's operational performance, lean manufacturing collocates all of an organization's processes in sequential order, restructuring the manufacturing method to reduce wasteful activities, such as over-production, waiting, and material
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Six Sigma and the Voice of the Customer
Do you know the phrase, "caveat emptor"? It's a Latin term that means, "Let the buyer beware." It's also a legal principle stating that consumers must purchase goods at their own risk, because unless specifically asked, the seller is generally under no obligation to disclose defects. Caveat emptor once struck fear in the hearts of many wary consumers. Fortunately, the tide has turned. Increased
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The Reasons Why Diversity Matters
...m? How will the company ever be able to see things from a different point of view? Without diversity in the workplace, companies run the risk of becoming monocultural organizations that see things from a very limited perspective. The effects of this are far-reaching, right down to the company's bottom line. Establishing diversity in the workplace is not limited to laws that pertain to the
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The Ins and Outs of Capital Budgeting
...rse will explain what a capital budget is and present the different types of assets that your company will inevitably encounter. It lists several factors that influence fixed asset acquisitions. The course illustrates how to evaluate acquisition of fixed assets before you spend any money. The course teaches you the concept of the Time Value of Money and shows you how to use this information as
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Becoming a Manager Leading and Communicating
Employees want decisive leadership from their managers. Organizations, too, need their managers to be clear about their objectives, and how their teams can achieve them. As a new manager, it is important that you understand that leadership is about giving direction, but it is also crucial that you realize that it also involves trusting and empowering your staff. You will undoubtedly have been very
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Accounting Systems and Closing Activities
...imately, these transactions can be categorized into a few different types. Organizing the transactions through special journals actually reduces the work and allows you to be more efficient in your accounting activities at the end of every period. Efficient accounting activities are an important aspect to a successful and profitable business. This practical course shows you how to maintain an
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Accounting for Partnerships
Partnerships are voluntary organizations between two or more people that combine different resources in a business venture. These resources can be money, expertise, personal connections, or experience. Accounting procedures are established to ensure that each partner gets his/her share of the business income or loss. This course explores the accounting methods that pertain to partnerships and the
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Accounting for Corporations
...w that basic accounting transactions for corporations are different than other types of business organizations? Do you need to learn more about the basic accounting principles of corporations? This course is designed to teach you how to perform basic accounting procedures specifically for corporations. You will learn how to record the issuance of stock and record transactions in the
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Introduction to Advanced Finance
Don't be intimidated by corporate finance and choosing appropriate investment projects. If you are a corporate manager faced with choosing between different investment projects, this course will be helpful. You will review Time Value of Money concepts, and learn how to choose corporate projects using accounting models and cash flow models.
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Investment Project Analysis and Selection
Don't be intimidated by corporate finance and choosing appropriate investment projects. If you are a corporate manager faced with choosing between different investment projects, this course will be helpful. You will learn how to choose corporate projects based on the different project analysis models and advanced analysis tools.
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Organizational Culture and Leadership
What is organizational culture? How would you describe your company's culture? How is leadership related to culture? In this course, you'll explore the concepts related to organizational culture, and learn how the different cultures relate to leadership. You'll learn about the dynamics of cultural change and how you, as a leader, can influence the direction of your organization's culture. The
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Introduction to Work Force Generations
Why do people seem so different in what they value, how they live, and how they behave at work? The worlds your co-workers grew up in may have been very different. There are four generations interacting in the work world of today: the silent generation, baby boomers, Generation X, and Generation Next. The differences among these four generations can cause major differences in behavior and
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Attracting Developing and Retaining Generations
How can you create a work force that blends the skills and knowledge of all four contemporary generations? Members of the silent generation, baby boomers, Generation X, and Generation Next are attracted to companies for different reasons. They have a variety of developmental needs and are loyal for a variety of reasons.
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Leading Silent Generation and Baby Boom Workers
... and habits. Their experience and value sets are markedly different. Silent and baby boom generation workers cooperate well in some respects, but are capable of taking very different approaches to work-related issues. This course covers definitional material and applied management techniques concerning members of the silent and baby boom generations. It includes topics on age-related conflict
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Leading Generations X and Next
...-Generations X and Next. These two generations have quite different attitudes toward work and career development. The first lesson identifies the needs of younger people with regard to their unique position in modern markets, desire for flexibility, desired work rewards, and career development opportunities. The second lesson focuses closely on Generation X. This generation's work traits,
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Making Cross-generational Teams Work
Teams in the modern workplace may include members from as many as four different generations. For a team to work effectively, its manager must understand generational distinctions. Individual team members may subscribe to different values, practice different work habits, or seek different goals. Lessons in this course cover the benefits and challenges of teaming silent generation, baby boom
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Communication and Leadership
You've asked an employee TWICE to complete a project as soon as possible and still the work isn't completed. You've delegated a task to another employee only to have it done incorrectly. You've sent an e-mail asking for extra help on a project to which you've had several negative responses. What's going on? While these situations could be the result of many different influences, you can eliminate
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Coaching Performance
...alking about disciplinary action. However, leaders take a different approach. A leader would take the time to coach Barry and find out what's really going on--perhaps determining that three weeks of training wasn't quite enough. Or perhaps discovering that Barry's mother died recently and he's struggling to concentrate. Or offering to find a mentor for Barry until the situation eases. Taking
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Statistical Process Control and Control Plans in Six Sigma
In the final stages of the Six Sigma DMAIC methodology, once process improvement opportunities are identified and implemented, you need to make sure that the improved processes are controlled to sustain the process improvement gains. Statistical process control (SPC) provides tools which can be used to ensure that the processes are continuously monitored, that results are evaluated through the use
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Exploratory Data Analysis in Six Sigma
In the Analyze stage of the Six Sigma DMAIC process, you closely examine the output variable (known as y) and its possible causes or input variables (known as x's) collected in the Measure stage to get a deeper understanding of their relationships. The goal of this analysis is to narrow down the many possible x's identified earlier during the Measure stage, to a few probable ones. This analysis is
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EnjoySAP Features Functions

...ee will learn how to access the 4.6 System and to use the different EnjoySAP menus. The learner will also be shown how to change the menu structures and how to use the new interface. Learn To: a The New Interface. a What is EnjoySAP? a Starting the System and Logging On. a The EnjoySAP Initial Screen. a Using EnjoySAP. a Options for Accessing
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Linux Technology Overview Part 2 Features for Users

...m administration tasks. Learn To Identify the different Linux graphical user interfaces (GUIs) and shells. Identify the characteristics of the GNOME login procedureand desktop. Identify the options for customizing the GNU Network Object Model Environment (GNOME). Identify the features of the GNOME file manager. Identify basic file management tasks
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HTML 4 Part 1 HTML Fundamentals

... Identify the concepts of HTML. Create different types of lists. Describe the creation of links to HTML documents on the Web. Identify the code used to add images, sound, and video to a Web page. Identify the code used to integrate a Java applet to a Web page. Identify the benefits of using Virtual Reality and ActiveX controls will be
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HTML 4 Part 1 HTML Fundamentals

... Identify the concepts of HTML. Create different types of lists. Describe the creation of links to HTML documents on the Web. Identify the code used to add images, sound, and video to a Web page. Identify the code used to integrate a Java applet to a Web page. Identify the benefits of using Virtual Reality and ActiveX controls will be
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CIW Security Professional Network Security Firewalls

The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies.
Learn To:
Identify the layers of the TCP/IP protocol stack and trace
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CIW Security Professional Network Security Introduction

...causes of security attacks.
Identify characteristics of different types of hackers.
Identify types of basic security attacks.
Identify features of encryption methods.
Identify the key aspects of algorithms used for symmetric encryption.
Identify the key elements of asymmetric encryption.
Audience:
This course is intended for CIW Security Professionals who are responsible for the
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Oracle9i Performance Tuning Architecture Strategy

...cation and format of the alert log file. o Identify the different methods available for generating user process trace files. o Identify the functions of the DBA views used to provide data storage statistics. o Match the dynamic performance views with the statistics they provide. o Match the V$ views used to collect system-wide statistics with their functions. o Identify the factors
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Oracle9i SQL DML and DDL

The Oracle SQL DML and DDL course is the third in a three-part series covering the Data Manipulation and Data Definition language statements supported by Oracle9i. This course introduces the participants to various objects in a database. The participants learn to create, update, and delete the database objects. The participants also learn to add rows, update, and delete existing rows from a table.
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Oracle9i SQL Basic SELECT Statements

...the WHERE clause. o Write a WHERE clause to accommodate different datatypes. o Use comparison operators with the WHERE clause. o Identify the different categories of datatypes. o Match the character datatypes with their descriptions. o Identify the features of the NUMBER datatype. Audience The target audience for this course includes database administrators and application
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ASP NET Part 2 ADO NET Partitioning Tracing

...d customizing data display. The course then describes the different methods of separating code from content. Learners will understand how to create code-behind classes, add user controls to ASP.NET pages, and use components in ASP.NET applications. Additionally, the course covers the two tracing techniques in ASP.NET: page-level tracing and application-level tracing, how to enable and disable
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ASP NET Part 2 ADO NET Partitioning Tracing

...d customizing data display. The course then describes the different methods of separating code from content. Learners will understand how to create code-behind classes, add user controls to ASP.NET pages, and use components in ASP.NET applications. Additionally, the course covers the two tracing techniques in ASP.NET: page-level tracing and application-level tracing, how to enable and disable
more...
Enterprise Connectivity with J2EE V1 4 EJB Entity Beans

This course will address the core and advanced features of J2EE SDK 1.4: Enterprise Connectivity.
Learn To:
Identify features of EJB (Enterprise JavaBeans) Client view.
Identify the code for declaring and using an EJB reference for accessing an EJB.
Identify features of the ejb-client JAR file.
Identify the type of bean and the reason why it should be used to create a specified
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Enterprise Connectivity with J2EE V1 4 EJB Entity Beans

This course will address the core and advanced features of J2EE SDK 1.4: Enterprise Connectivity.
Learn To:
Identify features of EJB (Enterprise JavaBeans) Client view.
Identify the code for declaring and using an EJB reference for accessing an EJB.
Identify features of the ejb-client JAR file.
Identify the type of bean and the reason why it should be used to create a specified
more...
SQL Server 2000 Design Implement Databases Part 5 Dist Data Locks

...entify the features of distributed data. o Identify the different methods of distributing data. o Match the replication types with their characteristics. o Identify the considerations for using transactions and locks. o Create a Transact-SQL script to define a transaction. o Create a Transact-SQL script to rollback a transaction. Audience The target audience for this course
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SQL Server 2000 Design Implement Databases Part 3 Managing Objects

...g views. Create a view by using Transact-SQL. Match the different user-defined functions with their characteristics. Create a user-defined function by using Transact-SQL. Identify characteristics of schema binding. Identify the features of stored procedures. Identify the considerations for creating stored procedures. Identify the features of encrypting stored procedures. Identify the
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SQL Server 2000 Database Admin Part 4 Managing Data

... Identify the features of distributed data. Identify the different methods of distributing data. Identify the features of the publisher-subscriber metaphor. Identify the features of the Database Maintenance Plan Wizard. Troubleshoot a database by using the Database Consistency Checker (DBCC). Identify the guidelines for performing a Database Consistency Checker (DBCC) SHOWCONTIG.
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SQL Server 2000 Database Admin Part 2 Manag Databases

...mation by using SQL Server Enterprise Manager. Match the different types of data integrity with their characteristics. Identify the different types of constraints. Identify guidelines for creating constraints. Audience Candidates for this exam operate in medium to very large computing environments that use SQL Server 7.0 (and plan to upgrade to SQL Server 2000), Windows 2000 Active
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SQL Server 2000 Database Admin Part 1 Install SQL Server 2000

... an appropriate edition of SQL Server 2000. Identify the different types of SQL Server 2000 installations. Install a default instance of SQL Server 2000. Sequence the stages of an unattended installation. Identify the types of SQL Server databases. Identify the database objects related to SQL Server. Identify the features of the SQL Server 2000 object-naming standard. Audience
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Intro to Object-Oriented Programming with Java

...d to objects.
Identify key features of encapsulation.
Differentiate between the different types of access modifiers.
Identify features of various modifiers supported by Java.
Audience:
Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam.
Deployment:
Self-Study
Accreditation
CEU
more...
Intro to Object-Oriented Programming with Java

...d to objects.
Identify key features of encapsulation.
Differentiate between the different types of access modifiers.
Identify features of various modifiers supported by Java.
Audience:
Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam.
Deployment:
Self-Study
Accreditation
CEU
more...
Java Operations Flow Control

... control.
Learn To:
Identify code that performs different types of data type conversions for primitive data types.
Identify code that performs data type casting on primitive data types.
Identify associativity and precedence rules for operators.
Identify the result of executing code that uses the if statement.
Identify the result of executing code that uses the if-else
more...
Java Operations Flow Control

... control.
Learn To:
Identify code that performs different types of data type conversions for primitive data types.
Identify code that performs data type casting on primitive data types.
Identify associativity and precedence rules for operators.
Identify the result of executing code that uses the if statement.
Identify the result of executing code that uses the if-else
more...
IBM DB2 Universal Database V6 1--App Development

...rn To: Use SQL functions in DB2 Applications. Use different application objects in DB2, such as schema, user-defined types, user-defined functions, and stored procedures. Use SQL within an application. Use dynamic SQL within an application. C ontent Emphasis Skills-Based A udience This course is intended for application developers. Students should have a fundamental
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IBM DB2 Universal Database V6 1--App Development

...rn To: Use SQL functions in DB2 Applications. Use different application objects in DB2, such as schema, user-defined types, user-defined functions, and stored procedures. Use SQL within an application. Use dynamic SQL within an application. C ontent Emphasis Skills-Based A udience This course is intended for application developers. Students should have a fundamental
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Oracle PL SQL Database Programming

...upplied Packages Duration: 1 - 2 Hour(s) Match the different Oracle supplied packages with their uses. Identify correct combinations of DBMS_PIPE subprograms and their uses. Identify the uses of the DBMS_DDL package. Match the subprograms of the DBMS_JOB package with their uses. Match the subprograms of the DBMS_OUTPUT package with their uses. Perform the steps to output messages
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Oracle PL SQL Procedures Functions Packages

...eps to create a subprogram. Identify the features of the different types of parameter modes. Perform the steps to create a client-side procedure by using Procedure Builder. Perform the steps to create a server-side procedure by using SQL*Plus. Identify the different methods for passing parameters. Perform the steps to create a bind variable by using SQL*Plus. Perform the steps to invoke a
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Exchange 2000 Infrastructure Design--Part 3

...ation. A range of coexistence and migration scenarios for different types of organizations with varying needs and goals are presented to the learner in this course. L earn To: Identify the key considerations involved when connecting Exchange 2000 Server to other mail systems. Identify the key elements involved in connecting Exchange2000 server to legacy systems. Identify the
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Exchange 2000 Server--Part 4 Connectivity

...atures of the X.400 connector. Identify the functions of different methods of routing mail to a foreign system. Sequence the steps involved in routing messages within the same server. Sequence the steps involved in routing messages within the same routing group. Match methods of routing messages with their descriptions. Manage message queues. Identify the features of the link state table.
more...
Exchange 2000 Server--Part 3 Administering

Course Overview This course deals with common tasks and routine activities performed by an administrator. These include: managing address lists, managing administrative groups, maintaining security, and maintaining backup and restore plans. L earn To: Identify the features of the Microsoft Management Console (MMC). Identify the features of the Active Directory Users and Computers.
more...
Exchange 2000 Server--Part 1 Installing

...l. Considerably less emphasis will be placed on deploying different varieties of clients. L earn To: Identify the features of Active Directory (AD). Identify the enhancements in Exchange 2000 Server that make it easier to administer. Identify the messaging features of Exchange 2000 Server. Identify the hardware and software requirements for Exchange 2000 Server. Calculate the
more...
Designing Cisco Network Service Architectures Part 5

This course focuses on designing Enterprise wireless networks, IP telephony solutions, content networking solutions, and storage networking solutions. Case studies facilitate applied learning wherever appropriate.
Learn To:
Identify features of Cisco wireless communication architecture.
Identify components of a Cisco wireless solution.
Identify radio frequency design considerations
more...
Windows 2000 Network Infrastructure Admin --Part 1 DHCP DNS WINS

...the zone files of two DNS servers when the zone files are different. Install DNS on a computer by using the Windows Components Wizard. Add a DNS server to the DNS console. Configure a DNS server as the primary DNS server. Modify the properties of a DNS server. Configure a computer as a DNS client by using the Local Area Connection Properties dialog box. Create a zone. Configure a zone.
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Windows 2000 Network Infrastructure Admin --Part 1 DHCP DNS WINS

...the zone files of two DNS servers when the zone files are different. Install DNS on a computer by using the Windows Components Wizard. Add a DNS server to the DNS console. Configure a DNS server as the primary DNS server. Modify the properties of a DNS server. Configure a computer as a DNS client by using the Local Area Connection Properties dialog box. Create a zone. Configure a zone.
more...
Windows 2000 Administration--Part 2 Groups Resource Mgmt

Course Overview This course provides the student with the knowledge necessary to use groups to organize user accounts. It also provides students with the knowledge and skills necessary to administer file and printer resources. L earn To: Use Groups to Organize User Accounts. Administer File Resources. Administer Print Resources. C ontent Emphasis Skills-Based A udience
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Windows 2000 Designing a Directory Server--Part 1 Naming Delegation Strat

Course Overview Microsoft Windows 2000 Designing a Directory Services Infrastructure Part 1: Naming and Delegation Strategy is the first course in this series. Its focus is showing the learner how to analyze company's organizational requirements. It also covers how to design for the common architectural elements of Active Directory. It also covers the design considerations in relation to Naming
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Interconnecting Cisco Networking Devices Part 2

...ng protocols. This course also describes the operation of different types of access lists.
Learn To:
Identify characteristics of Network Address Translation (NAT) and port address translation (PAT).
Sequence the steps for inside source address translation.
Sequence the steps for configuring static translation.
Identify features of distance vector routing.
Identify key aspects
more...
Designing Cisco Internetwork Solutions Part 3

...
Distinguish between fixed and variable subnet masks.
Differentiate between the impacts of classful and classless routing protocols on IP addressing plans.
Identify considerations for selecting an end-system IP address assignment method.
Identify guidelines for implementing name resolution.
Unit 2 : IPv6 Addressing (2 hours)
Identify characteristics of the IPv6 address
more...
Oracle8i Network Administration Net8 Additional Config Troubleshooting

...erver, a Multithreaded Server and Connection Manager. The different methods used to determine network problems and the security risks are also presented. Utilities such as logging, tracing, and Trace Assistant will be covered. Finally, the security solutions of the Advanced Networking Option (ANO) such as encryption and check summing are explained in detail, along with various other security
more...
Oracle8i Network Administration Net8 Architecture Strategy

...rver, a Multi-threaded Server and Connection Manager. The different methods used to determine network problems and the security risks are also presented. Utilities such as logging, tracing, and Trace Assistant will be covered. Finally, the security solutions of the Advanced Security Option (ASO) such as encryption and check summing are explained in detail, along with various other security
more...
Oracle8i Backup and Recovery Troubleshooting Recovery

...ry strategies. This course will identify ways of handling different types of failures, diagnosing errors and detecting corruption. Additionally, users will be introduced to the different types of Oracle recovery methods and how to recover from the loss of a Recovery Catalog and Control File. Finally, this course will present the features and usage guidelines of a standby database and how to
more...
Oracle8i Backup and Recovery Strategies Backups

...of running a database in a given archive mode. Identify different methods to perform physical database backups. C ontent Emphasis Skills-Based A udience Database Administrators, System Administrators, Network Administrators, and Technical Support Professionals. Participants should have completed the Oracle8i Database Administration Series (courses 63311-63315) prior to taking
more...
Oracle8i Performance Tuning Architecture Strategy

...ndividuals involved in the tuning process. Identify different tuning goals. Define the steps associated with the tuning process. Identify the location and usefulness of the alert log file. Identify the location and usefulness of the background and user process trace files. Identify different types of events and manage the event system using OEM. Collect statistics using
more...
Oracle8i Database Admin Manage an Instance

...ory background processes with their functions. Match the different types of files existing in a database with the information stored in them. Match the non-database files with the information stored in them. Sequence the stages in processing a query. Identify the combinations of the shared pool components and the information stored in them. Identify the characteristics of the database
more...
Lotus Domino R5 System Admin Part 7 Security Planning Implementation

...n. Add a cross-certificate to authenticate a user from a different organization on demand. Add a cross-certificate by Notes mail demand to authenticate a user from a different organization. Identify the guidelines for ensuring maximum physical security for Domino servers. Identify the functions of types of server access controls. Implement the Domino server security by using the server
more...
Lotus Domino R5 System Admin Part 5 Advanced Notes Mail Routing

..., students will learn how to identify the contents of the different mail routing documents in a Domino directory; configure mailing options, such as forwarding address, messaging size, priorities and shared mail; and implement mail optimization features for improving server performance and identify mailing restrictions. L earn To: Identify the contents of the different mail routing
more...
Lotus Domino R5 Sys Admin Part 2 Replication Mail Routing Basics Strategies

...n Domino mail system and identify the situations in which different mail routing topologies are used. L earn To: Identify the significance of replication in Domino R5 network administration and select the appropriate replication topology in a given situation. Sequence the steps of mail routing in Domino mail system and identify the situations in which different mail routing
more...
Macromedia Flash MX 2004 Developing Flash Applications

... key aspects of defining class properties.
Identify the different ways for connecting to external data.
Identify the steps to add a built-in user interface (UI) component in a Flash document.
Identify the steps to export and import Shockwave Component (SWC) files.
Audience:
This course is targeted at beginning and intermediate level users of Flash to develop applications or learn
more...
Macromedia Dreamweaver MX 2004 Learning Dreamweaver Basics

...placeholder.
Preview pages in a browser.
Identify the different options in the Page Properties dialog box.
Identify the different options in the Preferences dialog box.
Unit 3: Working with Text in Dreamweaver
Import content and tabular data.
Identify options to create headings, paragraphs, and lists.
Identify options for inserting a date and special characters.
Identify
more...
Macromedia Dreamweaver MX 2004 Learning Styles Navigation

...racteristics of using images on Web pages.
Identify the different options to link pages within a site.
Audience:
This series is targeted at beginners and intermediate-level users of Dreamweaver to deliver Web site documents.
Deployment:
Self-Study
Accreditation
CEU credits: 0.40 CEUs
Language Options:
US English
Total Learning Time:
4 hours
Objectives:
more...
Macromedia Dreamweaver MX 2004 Learning Design Uploading

...eps for creating an HTML form.
Identify the features of different form objects.
Identify the options for inserting HTML form objects.
Identify the steps to create and apply a template.
Unit 2: Testing and Uploading
Identify the guidelines for testing a Web site.
Identify the steps for testing the accessibility of a Web site.
Identify the options for testing the links in a Web
more...
Windows NT Server 4 0 Network Analysis and Optimization - Part 2

...ith their uses.
Sequence the frames generated during the different phases of the Account synchronization process.
Sequence the steps in which the Accounts database of the backup domain controller is updated.
Sequence the steps in which the trusting domain controller adds a trusted domain to establish a trust relationship.
Sequence the steps used by the trusting domain controller to import
more...
Windows NT Server 4 0 Network Analysis and Optimization - Part 1

...Hour(s)
Identify the network activities that generate different types of client initialization traffic in a Windows NT environment.
Identify the function of the two phases that generate traffic in a DHCP client-to-server interaction process.
Identify the frames that generate network traffic in IP address lease.
Identify the frames generated in the renewal of the IP address from the
more...
Windows NT Server 4 0 Analysis and Optimization

...ntify the system bottlenecks and resource implications in different environments.
C ontent Emphasis
Skills-Based
A udience
This series is intended for IT professionals who will be responsible for supporting Windows NT Server 4.0 in an enterprise environment. In addition, this series aims to enable these professionals to pass Microsoft's certification examination 70-68.
more...
Windows NT Server 4 0 Implementing Directory Services

...Windows NT Directory Services.
Identify the functions of different Windows NT components which provide enterprise-wide communication:
Domains
Trusts
Identify the functions of a single user account.
Sequence the steps involved in the process of accessing a resource from any domain.
Identify the functions of the utilities used by a network administrator to manage any account on the
more...
Wndows NT Server 4 0 Enterprise Curriculum

...ntify the system bottlenecks and resource implications in different environments; analyze network traffic; analyze and optimize the client initialization traffic and client-to-server traffic; analyze and optimize Windows NT 4.0 server-to-server network traffic to establish an effective enterprise network; identify the network generated in various scenarios in a Windows NT 4.0 environment;
more...
Windows NT 4 0 Core Technologies Support - Part 4

...dows NT printing process, configure network printers, use different print utilities and troubleshoot common printing problems. Identify licensing options, add Client Access Licenses in different modes and configure licensing replication. Identify tools to administer NT Servers from various clients and configure Windows NT for client computers. Replicate directories using the Directory
more...
Windows NT 4 0 Core Technologies Support - Part 3

...Identify and configure the components required to support different types of applications. Identify the features of the Win32-based applications supported by Windows NT. Sequence the steps of the Win16 on Win32 (WOW) operation to run a WIn16-based application. Identify the features of POSIX subsystem supported by Windows NT Server. Identify the features of OS/2-based application-support by
more...
Windows NT 4 0 Core Technologies Support Curriculum

Course Overview
This course series will help individuals prepare for certification exam 70-067. This exam is a core requirement for MCSE certification. To become a Microsoft Certified Systems Engineer you are required to pass four operating systems exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise.
L earn To:
Microsoft Class -
more...
Oracle Database 10g Administration Workshop II Part 4

...entify options for refreshing materialized views.
Match different distributed data technologies with their descriptions.
Unit 2: Resource Manager
Identify features of Resource Manager.
Identify key concepts related to CPU utilization.
Match resource allocation methods used by Resource Manager with their descriptions.
Identify features of active session pool.
Identify features
more...
Windows NT 4 0 User Fundamentals

...T Workstation Basics
Duration: 1.5 Hour(s)
Use the different elements of the Windows NT Taskbar.
Identify the purpose of items available on the Start Menu.
Identify the order of the steps used to modify the Start Menu.
Use the Start Menu to launch an application.
Identify the functions of the Windows NT Workstation 4.0 Help utility.
Identify ways that you can switch between open
more...
Oracle Reports R6 Control Reports

...res, using the Reports Server, and developing reports for different environments. This course is based on Oracle's ILT course, Oracle Developer: Build Reports. L earn To: Identify and modify the regions of a report template. Identify the steps to register your own predefined template and add an image to it. Create and reference user parameters in a query. Create valid lists of
more...
Oracle Reports R6 Report Fundamentals

...Report Builder module types, the Report editor views, the different categories of objects available in a Report Module with their descriptions. Create a report using Report Wizard. Invoke the Reentrant wizard. Create Form Like, Break, Mailing Label, and Matrix types of reports using the reentrant Report Wizard. Modify reports in Live Previewer. Match report file types and their
more...
Oracle Form Builder R6 Controlling the User Interface Programmatically

... used to programmatically invoke another form. Match the different methods of invoking forms with the tasks they enable you to perform. Write the code to invoke a form in a modeless fashion by using built-ins. Write the code to perform a query at forms startup by using triggers. Match the built-ins for navigating forms with their descriptions. Identify the features of transaction
more...
Oracle Form Builder R6 Writing and Debugging Code

...essing. Customize a Form Builder application by writing different types of commit triggers and overriding the default transaction processing. Write flexible code by using system variables and built-ins and by referencing objects directly and indirectly. C ontent Emphasis Skills-Based A udience Application developers, database administrators, designer/developers, and technical
more...
Oracle Form Builder R6 Forms Fundamentals

...ilder runtime environment with their features. Match the different methods for navigating the Forms Runtime with their features. Identify the tasks that can be performed in the two modes of operation in Forms Runtime. Perform an unrestricted query by using the default functionality. Perform a restricted query by using the Query Where dialog box. Insert a record by using the default
more...
Oracle8 Performance Tuning Optimizing Sorts and Minimizing Contention

...olve contention.
Launch Oracle Expert and identify the different types of tuning.
C ontent Emphasis
Skills-Based
A udience
Database administrators, system administrators, applications designers and developers, and technical support professionals.
Prior to taking this course, participants should familiar with administering an Oracle8 database, or have taken the Oracle8
more...
Oracle8 Performance Tuning Strategies and Techniques

...f individuals involved in the tuning process.
Identify different tuning goals.
Define the steps associated with the tuning process.
Identify the location and usefulness of the alert log file.
Identify the location and usefulness of the background and user process trace files.
Identify different types of events and manage the event system using OEM.
Collect statistics using the
more...
Oracle8 Network Administration Net8 Configuration and Troubleshooting

...also configure a Names server and Connection Manager. The different methods used to determine network problems and the security risks are also presented. Utilities such as logging, training, and Trace Assistant will be covered. Finally, the security solutions of the Advanced Networking Option (ANO) such as encryption and check summing are explained in detail, along with various other security
more...
Oracle8 Network Administration Net8 Architecture Configuration

...also configure a Names server and Connection Manager. The different methods used to determine network problems and the security risks are also presented. Utilities such as logging, training, and Trace Assistant will be covered. Finally, the security solutions of the Advanced Networking Option (ANO) such as encryption and check summing are explained in detail, along with various other security
more...
Oracle8 Backup and Recovery - Troubleshooting and Recovery

...ry strategies. This course will identify ways of handling different types of failures, diagnosing errors and detecting corruption. Additionally, users will be introduced to the different types of Oracle recovery methods and how to recover from the loss of a Recovery Catalog and Control File. Finally, this course will present the features and usage guidelines of a standby database and how to
more...
Oracle8 Database Administration - Manage Data

...haracteristics of clusters.
Identify the features of the different cluster types.
Create an index cluster with a cluster index by using Oracle Schema Manager.
Create a hash cluster by using Oracle Schema Manager.
Create a table in a cluster by using Oracle Schema Manager.
Alter a cluster by using Oracle Schema Manager.
Drop a cluster by using Oracle Schema Manager.
Identify the
more...
Oracle8 Database Administration - Create Databases

...tify the reasons for storing the online redo log files on different disks.
Identify the factors that influence the sizing of the online redo log files.
Identify the Log Writer (LGWR) errors and effects when specific online redo log members are not available.
Identify the possible LGWR errors with their solutions.
Unit 4 - Managing Tablespaces and Data Files
Duration: 2 Hour(s)
more...
Oracle8 Database Administration - Manage an Instance

...ory background processes with their functions.
Match the different types of files existing in a database with the information stored in them.
Match the non-database files with the information stored in them.
Sequence the stages in processing a query.
Identify the combinations of the shared pool components and the information stored in them.
Identify the characteristics of the database
more...
Oracle Report Builder Controlling Reports

...Builder's built-in package. Finally, building reports for different environments will be covered. L earn To: Identify the regions of a report template. Modify template regions Register a predefined template. Add an image to a predefined template. Create and reference user and system parameters. Create valid lists of values for parameter input. Identify different types of
more...
Oracle Report Builder Report Fundamentals

...h the report level objects with their uses. Identify the different categories of objects available in a Report Module. Match the Data Model objects with their uses. Match the Layout Model objects with their descriptions. Identify the functions of the Parameter Form objects. Identify the statements that describe the interrelationship among the objects in the Report Editor views. Identify
more...
Oracle Form Builder Including Reusable Oracle Components

....
Populate a PL/SQL library module with objects by using different methods.
Attach a PL/SQL library to form module by using the Attach Library dialog box.
Write the code to reference a library program unit within an attached library in a form module trigger by using a variable.
Identify the included reusable components in Form Builder.
Create a calendar in a form module by using the
more...
Oracle Form Builder Writing and Debugging Code

...ssing.
Customize a Form Builder application by writing different types of commit triggers and overriding the default transaction processing.
Write a flexible code by using system variables and built-ins and by referencing objects directly or indirectly.
C ontent Emphasis
Skills-Based
A udience
Application developers, database administrators, designer/developers, and
more...
C Programming - Part 3

...polymorphism in C++. Identify the characteristics of the different types of binding functions. Identify the entities that can be overloaded. Identify the syntax to overload a function. Identify the code to overload a unary operator. Identify the code to overload an arithmetic operator. Identify the code to overload a comparison operator. Identify the code to overload an assignment
more...
C Programming - Part 1

...supported by the C++ programming language. Identify the different styles of the C++ programming language. Identify the enhancements supported by a program written in C++ as compared to a C-language program. Identify the concept of classes and the components of a class in the C++ programming language. Identify the concept of objects and the member functions of an object in C++. C
more...
C Programming - Part 3

Course Overview This course is the third in a four-part series that will give students the fundamental skills and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. This course begins to introduce some more advanced topics. Students will learn
more...
C Programming - Part 1

...tion of C. Identify data representation. Identify the different operators in C. Identify the different types of conditional statements. Identify the different types of iterative flow control statements. Identify user-defined functions in C. C ontent Emphasis Skills-Based A udience Application developers, software engineers, and programmer/analysts are some of the types
more...
Lotus Notes R5 Managing and Sharing Information

...b Duration: 1 Hour(s) Identify the features of the different types of Web navigators available in Lotus Notes. Create a Personal Web Navigator bookmark. Customize Personal Web Navigator to enhance Web access. Open a Web page by specifying its URL. Save a given Web page as a bookmark by using the drag-and-drop method. Configure Lotus Notes to convert the Internet URLs into hotspots.
more...
Lotus Notes R5 Managing and Sharing Information

...b Duration: 1 Hour(s) Identify the features of the different types of Web navigators available in Lotus Notes. Create a Personal Web Navigator bookmark. Customize Personal Web Navigator to enhance Web access. Open a Web page by specifying its URL. Save a given Web page as a bookmark by using the drag-and-drop method. Configure Lotus Notes to convert the Internet URLs into hotspots.
more...
Lotus Notes R5 Collecting and Organizing Information

...n of this course, students will learn how to identify the different application types in Lotus Notes, the features provided for Lotus Notes mails and the features of Notes replication; use Notes workspace to perform common tasks; create and enhance documents using different formatting options; and organize the workspace by managing views, folders and bookmarks. L earn To: Identify the
more...
Lotus Notes R5 Collecting and Organizing Information

...n of this course, students will learn how to identify the different application types in Lotus Notes, the features provided for Lotus Notes mails and the features of Notes replication; use Notes workspace to perform common tasks; create and enhance documents using different formatting options; and organize the workspace by managing views, folders and bookmarks. L earn To: Identify the
more...
E-Commerce Implementation Issues

...
Identify the methods used to sell the same products to different audiences.
Identify considerations for the management of an e-commerce Web site database.
Identify factors to consider when integrating legacy systems with e-commerce solutions.
Unit 2: Further Implementation Issues (3 hours)
Outline further issues in relation to implementing e-commerce.
Identify key payment
more...
SAP R 3 v4 x MM Inventory Management

...Inventory Management.
Material Master Record.
The Different Goods Movements.
Goods Receipt.
Reference to Purchase Order.
Input Help.
Cancellations and Returns.
Goods Issues.
Without Reservation.
Reservations.
Goods Issue with Reservation.
Transfer Postings and Physical Inventory.
Transfer Postings.
General Inventory Procedures.
Physical
more...
SAP R 3 Supply Chain Management

...are, the course shows concrete
examples using SAP within different industry areas. The course transfers the basic knowledge, the spectrum of possibilities within the 'Supply Chain Management'. The course is intended to show the different views regarding the supply chain in companies and its possibilities of use within different business areas.
L earn To:
What does Supply Chain
more...
SAP R 3 System Management System Administration

...on Routines
Duration: 2 - 3 Hour(s)
SAP Profiles.
Different SAP Profiles.
Editing Profiles.
Creating New Profile Versions.
Operation Modes.
The Function of Operation Modes.
Automatic Creation of Operation Modes.
Redistributing Work Processes for Operation Modes.
Immediate Changeover to Redefined Operation Modes.
Checking Operation Mode Changeovers.
Printing in the R/3 System.
more...
Oracle 11i10 Order to Cash Shipping Execution

...ining delivery parameters.
Identify implications of the different delivery line processing statuses.
Identify methods of packing delivery lines into License Plate Numbers (LPNs).
Identify key concepts related to working with trips.
Unit 2: Shipping Exceptions and Reports
Identify options for administering shipping exceptions.
Identify key concepts related to various Shipping
more...
Introduction to the Internet and World Wide Web

...Identify the criteria for selecting an ISP.
Identify the different methods of connecting to the Internet.
Configure a dial-up connection to the Internet by using the Windows 98 Dial-Up Networking window.
Navigate to a Web page by specifying a given Uniform Resource Locator (URL) in Netscape Navigator.
Navigate to the different pages of a Web site by using interface components of the
more...
NetWare and Windows NT Integration - Part 2

... Administer various network security policies.
Create different types of user profiles.
Set up system policies.
Identify trust relationships.
Establish a trust relationship.
Identify the various Windows NT domain models.
Compare the various directory services including NTDS, NDS, and ADS.
Identify the benefits of integrating Windows NT domains with NDS.// Integrate a
more...
NetWare and Windows NT Integration - Part 1

...on a given networking scenario.
Identify the features of different file systems in Windows NT.
Identify the Windows NT share permission that should be assigned to a user based on a given scenario.
Identify the prerequisites to create a directory share in Windows NT.
Create a directory share in Windows NT from the Windows NT Explorer.
Identify the NTFS directory permission that should be
more...
Oracle Workflow 11i10 Managing Customizing Workflow Processes

This course covers features, types, and attributes of PL/SQL documents. It also covers how to include PL/SQL documents in messages. Further, it covers forced synchronous processes, selector/callback functions, standard API used to define selector/callback functions, and the code to define a selector/callback function. It also covers master/detail coordination activities. In addition, it covers how
more...
NetWare 5 0 User Fundamentals

...network.
L earn To:
Identify the definitions of different components of a network, the topologies in which the components are arranged and how NetWare 5.0 services provide the basic networking functioning.
Identify types of users on a network and login and logout from a network.
View network resources, manage files and directories.
Communicate with other users on the
more...
Exchange Server 5 5 Design Implementation - Part 4

... the steps in the DNS name resolution process.
Match the different security methods associated with Exchange Server and the Internet with their descriptions.
Unit 2: Internet Mail Service (IMS)
Duration: 2 - 3 Hour(s)
Sequence the steps involved in the flow of an outbound message in the IMS process.
Sequence the steps involved in the SMTP process.
Sequence the steps involved in a
more...
Exchange Server 5 5 Concepts and Administration - Part 2

... can be performed by using Outlook Web Access.
Match the different Exchange clients with their installation.
Select the appropriate installation method to be used for installing an Outlook client.
Identify the functions of an Outlook client profile.
Identify the process by which an Outlook client profile is created.
Sequence the steps that occur when the Profgen utility is used to
more...
Exchange Server 5 5 Concepts and Administration - Part 1

...iple-site environments.
L earn To:
Identify the different types of messaging systems and understand the fundamentals of Exchange Server.
Administer the Exchange Server by understanding the communication between the various components of Exchange Server, the Administrator Program and the Windows NT Tools.
Work with the recipients in Microsoft Exchange Server 5.5.
C ontent
more...
Outlook 2000 Expert User

...ssion to users.
Subscribe to a Net Folder.
Identify the different types of standard forms.
Create a customized Contacts form.
Save a customized Contacts form to an Organizational Forms Library.
Unit 3: Working Offline and Remotely
Duration: 2 Hour(s)
Identify the advantages of offline folders.
Identify the advantages of Remote Mail.
Create an offline folder file.
Copy the
more...
SQL Server 7 0 Designing and Implementing Data Warehouses - Part 4

...Match the MDX expressions with their examples. Match the different methods of axis content specification with their examples. Match the keywords for dimension specification with their definitions. Match the groups of MDX advanced functions with their members. Define the slices of a cube by using MDX. Create an MDX by using MDX components. Match the ADO MD objects with their properties.
more...
