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Powerpoint 2002 Intermediate ...ts Testing Functionality Of Action Buttons Linking To A Different Document Adding A Text Box To An Object Sending A Presentation To MS Word Saving Your Work Lesson 5: All About Animation Introduction Lesson Objectives About Animation Schemes Applying An Animation Scheme Custom Animation The Custom Animation Task Pane Modifying Speed Of Effects Applying An Emphasis Effect  more...

Windows XP Basic ...am Closing A Program Using The File Menu The File Menu Different Ways Of Opening Programs The Minimize Button The Restore Button The Maximize Button Switching Between Windows Using The Scroll Bars Tiling Active Windows Moving Windows Around The Desktop Retaining The Viewing Option More About The File Menu Naming A Folder Changing Folder Properties Changing A Folders Icon The  more...

Word 2002 Advanced ...rting Page Numbers Inserting A Section Break Creating A Different Header & Footer Creating A New Linked Or Embedded Object Deleting A Linked Or Embedded Object Inserting A Linked Or Embedded Object From File Drawing A Table Using The Eraser Centering A Table Text Wrapping Borders & Shading Entering Data In A Table Merging Cells Splitting Cells Using AutoSum Inserting A Row  more...

Exploratory Data Analysis in Six Sigma Exploratory Data Analysis in Six Sigma ASQ Six Sigma Green Belt (SSGB) In the Analyze stage of the Six Sigma DMAIC process, you closely examine the output variable (known as y) and its possible causes or input variables (known as x's) collected in the Measure stage to get a deeper understanding of their relationships. The goal of this analysis is to narrow down the many possible x's  more...

Statistical Process Control and Control Plans in Six Sigma Statistical Process Control and Control Plans in Six Sigma ASQ Six Sigma Green Belt (SSGB) In the final stages of the Six Sigma DMAIC methodology, once process improvement opportunities are identified and implemented, you need to make sure that the improved processes are controlled to sustain the process improvement gains. Statistical process control (SPC) provides tools which can be used to  more...

Administrative Professionals Common Administrative Support Tasks Administrative Professionals: Common Administrative Support Tasks When it comes to a typical day at the office for an administrative professional, each day's planned agenda can change on a whim. Whether it be unexpected meeting requests to juggle, a last-minute announcement the boss needs to communicate, or a sudden request from the boss that shifts priorities, the tasks performed in a  more...

Administrative Professionals Maximizing Your Relationship with Your Boss Administrative Professionals: Maximizing Your Relationship with Your Boss As a good administrative professional, you provide invaluable support to your boss and the business. This support is optimized when the working relationship between you and your boss is a true partnership. Within this partnership, your relationship must be managed and maintained according to the particular management  more...

Treating Your Direct Reports Fairly Treating Your Direct Reports Fairly Most of us are taught from a very young age to treat everyone fairly, but what does fairness mean in the business environment? Specifically, what role does fairness play when managing people? To be a fair manager, one must be committed to the principles of justice and responsibility, and maintain accountability in the exercise of authority and power. This  more...

Becoming a Manager Leading and Communicating Becoming a Manager: Leading and Communicating Employees want decisive leadership from their managers. Organizations, too, need their managers to be clear about their objectives, and how their teams can achieve them. As a new manager, it is important that you understand that leadership is about giving direction, but it is also crucial that you realize that it also involves trusting and  more...

The Ins and Outs of Capital Budgeting ...rse will explain what a capital budget is and present the different types of assets that your company will inevitably encounter. It lists several factors that influence fixed asset acquisitions. The course illustrates how to evaluate acquisition of fixed assets before you spend any money. The course teaches you the concept of the Time Value of Money and shows you how to use this information as  more...

Recruiting Talent ...ages, and even continents, each of which brings something different to the table and may expect or want something different in return. The course specifically focuses on how to appeal to these recruits by tapping in to what is important to them in a job. It also prepares learners to establish and implement a recruitment strategy. Reflecting the most up-to-date recruitment information, this  more...

Sustaining Improvements Gains from Six Sigma Projects Sustaining Improvements & Gains from Six Sigma Projects ASQ Six Sigma Black Belt (SSBB) As a Six Sigma project winds down, there are a number of activities that, if utilized, can determine whether the implemented process improvement will continue to meet intended results, thus contributing to the overall and ongoing success of the organization. This course will explore the importance of  more...

Data Collection and Measurement in Six Sigma ... offers guidance for ensuring data integrity, pointing to different collecting methods for different informational needs, and recommending best practices for front-line data collectors. It compares the relative advantages of both manual and automated data collection, and surveys the wide variety of tools available for measuring the properties of an organization's products or services. This  more...

Probability for Six Sigma ...ious probability distributions, and their suitability for different types of data. Understanding the behavior of probability distributions allows the Black Belts to find the probability that values will be found within a given range, and thus to provide information on the variation in the organization's processes and products. This course provides Black Belts with basic information on  more...

Deploying Windows Vista Deploying Windows Vista Microsoft Microsoft Certified IT Professional Windows Vista Enterprise Support Technician Microsoft Windows Vista is the leading operating system used on desktops throughout the world in enterprise and home environments. It provides enhanced security, performance, reliability, and reduced cost for deployment and management. This course discusses the deployment  more...

C 2005 Security C# 2005: Security Microsoft To recognize the different types of security supported by C# 2005 and how they work, and to use them in application development  more...

Installing Windows Vista Installing Windows Vista Microsoft Microsoft Certified IT Professional Windows Server 2008 Enterprise Administrator There are a number of versions of the Windows Vista operating system, each designed for a particular situation. Because the cost of upgrading operating systems can be steep, choosing the right version of an operating system is important. The chosen operating system version must  more...

Cryogenic Safety ...rs known as dewars. This course explains how to recognize different types of cryogenic materials in the workplace and identifies the potential dangers of storing and handling these material incorrectly. It identifies recommended equipment and the standard operating procedures for handling and storing cryogenic materials safely. It also describes the most effective course of action if accidents  more...

Compressed Gas Safety ...ions require the use of compressed gases for a variety of different operations. This course will establish the needed elements for an effective compressed gas safety program. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives for this course are to: identify the specific hazards associated with compressed gases,  more...

Oracle Database 11g Managing Data in Different Time Zones Oracle Database 11g: Managing Data in Different Time Zones Oracle To identify the steps for managing data in different time zones in Oracle Database 11g, for managing time intervals, and for using datetime functions.  more...

Technology and Implementation Considerations ...mplementing Service Management process capabilities is no different. The method of implementation must be planned, requirements must be identified, and technologies must be carefully evaluated before proceeding with the implementation. Expected challenges and potential risks must also be identified and mitigated wherever possible. This course covers the technology considerations when  more...

Using Basic Control Charts in Six Sigma ... special cause variations. Depending on the type of data, different types of control charts can be used. They are broadly organized into two categories: charts for variable data, and charts for attribute data. As the journey continues, findings from the control charts may be used as the beginning point for a new improvement initiative.This course deals primarily with basic control chart  more...

Culture and its Effect on Communication Culture and its Effect on Communication Effective communication is always a challenge, and when diverse cultures are introduced, good communication can become even more challenging. In today s global economy, understanding how context, style, beliefs, and value systems influence the way we communicate and decode others' messages is more important than ever. This course attempts to explain  more...

Communicating Across Cultures ... style to them, but you also need to adjust your style to different forms of communication. This course offers guidelines and best practices for speaking and writing across cultures. The course also highlights the importance of keeping your audience's cultural expectations in mind when creating presentations and how to make your presentations effective in a variety of cross-cultural settings.  more...

Record Retention Record Retention Does your company have a formal policy for how to retain and dispose of its records? Do you know what records you need to retain, how long you should retain them for, and which disposal techniques you should use? Following the Arthur Andersen case, many companies are reexamining what documents they keep and how long they must keep them. Having a carefully planned and  more...

Processes for Managing Project Communications ...e of the project. Finally, learners will be introduced to different forms of performance reports. This course provides a foundational knowledge base reflecting the most up-to-date project management information so learners can effectively put principles to work at their own organizations. It will also assist in preparing the learner for the PMP Certification Exam. This course is aligned with A  more...

Project Management Overview ... PMBOK Guide - 4th Edition-Aligned Every project is different. Some are small and straight forward. Others are large and complex. Most are somewhere in the middle. Even though every project is unique, they all have certain attributes in common. Every project has a similar life cycle, starting with an idea, progressing through development, and culminating in the delivery of a finished  more...

Cisco CVOICE 8 0 SIP MGCP Signalling Protocols ...ors. As such, it is an ideal protocol for interconnecting different VoIP systems and networks. An understanding of the features and functions of SIP components, and the relationships that the components establish with each other, is important in implementing a scalable, resilient, and secure SIP environment. This course describes how to configure SIP. It explores the features and functions of  more...

Tailoring PRINCE2 reg to a Project Env PRINCE2 2009-aligned ...ics of a project is that it is unique. Each project has a different team, a different customer, and a different location. And typically each product is unique in some way as well. Projects differ in terms of scale, complexity and culture. They can be a stand-alone entity or part of a programme of related projects. The key point is that there is a multitude of factors that affect how your  more...

Introducing NET 3 5 and Visual Studio 2008 ...Windows platforms. The .NET Framework supports the use of different languages and libraries for application development. Application types include both Windows-Forms applications and Web applications. Visual Studio 2008 is an integrated development environment that includes a drag-and-drop interface designer and many other tools for building and deploying .NET applications. This course  more...

Visual Basic 2005 Security Visual Basic 2005: Security Microsoft To recognize the different types of security supported by Visual Basic 2005 and how they work, and to use them in application development  more...

Getting Results without Authority Building Relationships and Credibility ...hether it's your boss, a peer, or someone in a completely different department. Effective influencing, however, requires that you know how to build good relationships, and that you have credibility. You won't be able to ask someone for help if you have antagonized that person, or if you haven't followed through on promises you made. In this course, you'll learn how to develop relationships and  more...

Getting Results without Direct Authority Reciprocity Getting Results without Direct Authority: Reciprocity One way to get results without authority is to leverage the law of reciprocity. For example, you help someone with a difficult analysis and that person in turn helps you put together a presentation. Or you support a colleague in a meeting, and later you get a key role in that colleague's project. For any trade to be successful, though,  more...

Decision Making The Fundamentals ...g process and adapting your decision-making style to suit different situations. This course introduces you to the fundamentals of decision making and illustrates techniques to help you become an effective decision maker. The course first walks you through the steps of a widely accepted decision-making process. Then it leads to a description of the factors influencing your decision-making style  more...

Effective Intercultural Relationships ... customers, vendors, and business partners can all have a different cultural background from yours. The most obvious cultural differences you encounter are language and dress. But there are a multitude of subtler ways in which people from different cultures vary in their behavior. If you don't understand the ways in which they might differ, you're risking your business communication and  more...

Effective Intergender Relationships ...rgender Relationships Guess what. Men and women are different. Socially, the differences offer an attractive mystique. But in professional situations and in the workplace, the significant differences in male and female communication styles can cause problems. There is no denying that women and men vary significantly in their verbal inflections and tone, their body language, and how they  more...

Business Grammar Parts of Speech ...of learning these now? Being reminded of the functions of different parts of speech can help you write with more confidence. The parts of speech are the building blocks of sentences, so finding out about them can help you skillfully combine words into meaningful sentences. This course defines the functions of the eight parts of speech: nouns, pronouns, verbs, adverbs, adjectives, prepositions,  more...

Business Grammar Punctuation Business Grammar: Punctuation Do you know when to use commas in a sentence? Do you know when it's better to use a semicolon rather than a colon? And what's the difference between parentheses and brackets, or between the hyphen and the dash? Knowing the answers to these questions will ensure that you're using punctuation correctly in your business messages. And by doing so, you'll convey a  more...

Business Writing Know Your Readers and Your Purpose Business Writing: Know Your Readers and Your Purpose To write effective and appropriate business messages, you need to know your readers. Are you addressing multiple readers or a single reader? How much knowledge do your readers have of your subject, and what issues concern them most? These are just some of the questions to consider before you start writing your message. Closely tied with  more...

Interpersonal Communication Targeting Your Message ... effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.' In other words, understanding who you're talking to is as important as understanding what you're trying to communicate. Additionally, it is important to understand the role the medium, context, and other variables have on  more...

Introduction to Business Analysis Planning ...ute to take. Each project, task, or process initiative is different, and every environment you work in is different. Therefore, it's essential you map out your business analysis approach based on the elements concerning your particular project, environment, and organization. It's equally important to clearly determine who your stakeholders are, who is responsible for what, and how much effort  more...

Planning Managing Project Human Resources Simulation ...h project and project team under your supervision is at a different stage of development. This simulation is aligned with A Guide to the Project Management Body of Knowledge (PMBOK Guide) - Fourth Edition, published by the Project Management Institute (PMI ), Inc., 2008. Copyright and all rights reserved. Material from this publication has been reproduced with the permission of PMI . This  more...

Communication Skills ...epresentative (CSR) must understand how to adapt to these different styles and emotions before the customer's problems can be dealt with. This course explains how to adapt to the different communication types and identifies the common emotions that customers experience when contacting the support center. It also explains how to adapt your writing skills to communicate through e-mail and to  more...

Used Oil Management ...rview of the used oil management programs and explain the different regulatory scenarios that apply to used oil. The training also provides basic information for used oil handlers whose activities are regulated by the Used Oil Management Standards. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: describe what  more...

Incident Management Interactions ...zing, and closing incidents. This course also details the different ways incidents can be triggered, and the interfaces of incidents and Incident Management with other processes. Finally, the course covers which specific metrics are important in Incident Management and the information they provide, along with the challenges, risks, and critical success factors of managing incidents effectively.  more...

Request Fulfillment Process Interfaces and Challenges ... addressing common requests. The course also explores the different metrics that can be used for properly assessing the performance of your organization's request fulfillment processes. Finally, challenges and risks are covered, along with critical success factors that, if implemented in your processes, can lead to successful request fulfillment in your organization. This course will assist the  more...

Green Business Planning Sustainability Strategies ...ity Strategies Environmental sustainability holds a different meaning for every organization and every individual, and although it's implemented in a multitude of ways across industries, there is little disagreement about the urgency and importance that surrounds it. An organization must be willing to commit a great deal of its resources human, technological, and economic in order to  more...

Trenching and Excavation Safety Trenching and Excavation Safety This one-hour course is designed to better inform the employee of the possible health and safety concerns unique to trenching and excavation. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: list factors to consider before trenching and excavation begins, identify the purpose  more...

Signs and Tags ...half-hour course will present basic information about the different accident prevention signs and tags with regard to displaying levels of danger and precautions required. The failure of people, equipment, supplies, or surroundings to behave or react as expected causes most accidents. The content in this course is designed to comply with the intent of the applicable regulatory requirements.  more...

Using Different Coaching Styles ...Different Coaching Styles Every coachee has different needs, and an effective coach can identify those needs and tailor a coaching style to maximize results. Coaches typically use two general coaching styles directive and nondirective depending on their coachee's skill and motivation, as well as how far along they are in the coaching relationship. This course highlights the importance of  more...

Facilitative Fundamentals Tools and Techniques ...to a room full of people coming at a problem from totally different perspectives. What techniques and tools will you use to create the synergy necessary to complete your mission? What do you need to get started? This second course in "The Successful Facilitator" series provides you with tips and techniques that will help you become a successful facilitator. You will learn to recognize  more...

Facilitating Meetings and Work Groups ...our meetings without dread. You will start by identifying different types of groups: internal, external, on going, single-purpose and their characteristics. By knowing whom you are going to be facilitating and the inherent group characteristics, you will be able to prepare for the meeting, establishing clear expectations and a realistic agenda. You can also determine if you are a match for this  more...

Facilitative Tools and Formats Offering Options ...natives to the standard work group format? Need to take a different approach to getting a problem resolved? Want to hold a meeting and no one's in the office? If any of these situations sound familiar, this course will provide you with some choices to meet your needs. In this course, you will explore alternatives to the standard one-facilitator group meeting or work session. You will examine  more...

PPE Repiratory Protection HAZWOPER PPE/Repiratory Protection (HAZWOPER) Equipment and devices have been developed over the years to protect the human body against a variety of environmental and physical hazards. Today, many forms of personal protective equipment (PPE) are available to protect you from injuries and illnesses. This training is intended to acquaint you with the different types and the correct selection of PPE.  more...

Strategies for Transitioning to Technical Management Strategies for Transitioning to Technical Management As you transition from being a technical professional to being a manager, your relationships with coworkers inevitably change. Before you were promoted, you were their colleague, but now you're expected to manage and lead them. How do you make the switch? This course describes strategies for establishing new relationships with former peers  more...

Machine Guarding ...e definitions, general requirements, and requirements for different kinds of machinery concerning the Machine Guarding Program. It will provide general discussion of various guarding methods, as well as defining terms associated with machine guarding. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: identify  more...

Understanding Change Understanding Change 'To exist is to change, to change is to mature, to mature is to go on creating oneself endlessly.' This is a quote by Henri Bergson, a nineteenth century French philosopher. Since the nineteenth century, the pace of change in all aspects of our lives has become faster and faster and responding to change well is a necessity in today's competitive business environment.  more...

Used Oil Management ...rview of the used oil management programs and explain the different regulatory scenarios that apply to used oil. The training also provides basic information for used oil handlers whose activities are regulated by the Used Oil Management Standards. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: describe what  more...

Getting on the Right Track Getting on the Right Track Is your career on automatic pilot? When was the last time you took a look around to see if the direction in which you are heading is really what you want? It's important to take time out to reflect on your current situation to ensure that you're still on the right path and that the current path is the best one for you. This course identifies tips for successfully  more...

Negotiation Essentials What is Negotiation Negotiation Essentials: What is Negotiation? Everyone has to negotiate at some point in his or her life. Strong negotiations skills can be survival skills, both in and out of the workplace. But being able to negotiate successfully requires that you understand some of the basic concepts of negotiation. Negotiation has been described in many ways getting what you want, reaching an agreement,  more...

Completing Outbound Sales Calls Completing Outbound Sales Calls You might have heard the saying, "it ain't over 'til it's over." This is especially true with inside sales calls. To be a successful inside sales consultant, you need to know how to keep your customer's attention all the way through the close of the sale. In this course, you will learn strategies for contacting the decision maker and for dealing with  more...

Introduction to Program Management ...nagers must balance multiple programs, consisting of many different projects. When in a program management environment, there is an entirely new set of skills and knowledge a program manager must possess in order to be successful in this role. This course provides an introduction to program management and the roles and responsibilities required of the program manager. Specifically, learners  more...

Program Life Cycle and Benefits Management ... each phase of the program life cycle, with examples from different program scenarios. With a foundational knowledge base reflecting the most up-to-date program management information, learners can effectively put principles to work at their own organizations. The course will assist the learner in initial preparation for the PMI Program Management certification exam. It is aligned with The  more...

Designing a SQL Server 2005 Transaction Strategy Designing a SQL Server 2005 Transaction Strategy Microsoft recognize the different levels of isolation and granularity to manage concurrency and execute a transaction strategy in SQL Server 2005  more...

Exporting and Printing Artwork in Illustrator CS3 ...nting options available in Illustrator CS3 that allow for different output applications and technologies and make Illustrator a versatile product. This course will familiarize you with file formats for saving, exporting, and work flow. It will show you how to optimize Illustrator artwork for the Web, video, and mobile devices, and prepare Illustrator layers for building Flash animations. In  more...

Designing Security for a Database Server Infrastructure for SQL Server 2005 Designing Security for a Database Server Infrastructure for SQL Server 2005 Microsoft To identify business security requirements, select the appropriate authentication method, and specify a security design for different levels of the SQL Server environment  more...

Managing and Maintaining Database Security in SQL Server 2005 Managing and Maintaining Database Security in SQL Server 2005 Microsoft To identify strategies for auditing database security at the server and user levels, and determine the appropriate way to protect against and respond to different types of attack on SQL Server  more...

Introduction to the Service Desk ...ovider because your signal is poor, chances are all these different calls for completely different things will have at least one thing in common you'll reach a Service Desk. This is because most IT service providers recognize the value and necessity of a Service Desk for their internal and external customers. Service Desks are an integral point of contact in organizations for addressing IT  more...

Service Desk Metrics and Outsourcing ... times and resolution rates. This course also details the different types of user satisfaction surveys that can be used to assess customer and user perceptions of Service Desk operations. Finally, the specific considerations that must be addressed when the choice is made to outsource the Service Desk, including common tools and processes, SLA targets, good communications, and ownership of data  more...

Lean and Six Sigma ...tion. Lean is also an improvement methodology, but with a different focus, aiming to enhance process flow, reduce cycle time, and eliminate waste. Though Lean and Six Sigma originated in different places and under different circumstances, they are now largely seen as complementary methodologies rather than mutually exclusive alternatives. Companies across various industries are striving to  more...

Multivariate Analysis and Attribute Data Analysis in Six Sigma ...analysis may require churning out huge volumes of data of different types. Sometimes this data is of a multivariate nature, meaning that many dependent and independent variables need to be considered simultaneously. As such, Six Sigma teams often use advanced multivariate tools to manage this type of data. Data can also be of an attribute nature, for which Six Sigma teams use a different set of  more...

OracleAS 10g Managing Customized Topologies and Distributing Infrastructure Com OracleAS 10g: Managing Customized Topologies and Distributing Infrastructure Com Oracle To discuss common deployment topologies and to explain how to install and configure Oracle Application Server components to suit different needs  more...

Cisco CVOICE 8 0 QoS Mechanisms ...d evaluates the three generic models of implementing QoS. Differentiated services (DiffServ) is a multiple-service model for implementing quality of service (QoS) in the network. With DiffServ, the network tries to deliver a particular kind of service that is based on the QoS specified by each packet. This specification can occur in different ways, such as using the differentiated services code  more...

The Impact of Situation Style When Communicating with Diplomacy Tact ...of your environment and style, and an ability to adapt to different situations. In this course, you'll see how conversations with different people in different situations can impact how you deliver your message, in terms of respect and sensitivity. By exploring the impact of environment, relationships, and communication style, this course shows you how to recognize the delicacy of different  more...

Using Flash CS4 Libraries Text Components Using Flash CS4 Libraries, Text & Components Adobe In the world of digital design, it is common knowledge that interactive and engaging applications require attractive graphics, but there is also a need for the often-neglected supporting character in Flash applications - the text. The effective and balanced presentation of text is an essential element of most interactive applications. Adobe  more...

The Time Value of Money Investment Decisions for Non-financial Professionals The Time Value of Money & Investment Decisions for Non-financial Professionals The notion of Time Value of Money is at the foundation of many financial decisions and activities in an organization. Regardless of your functional or departmental role, you may be required to choose between investment options in assets, plants and equipments, new businesses, advertising campaigns, employee  more...

The Essentials of Budgeting for Non-financial Professionals The Essentials of Budgeting for Non-financial Professionals Professionals and functional managers in every department deal with budgets one way or another for providing targets and direction in their day-to-day decision making and control activities. The budget is a formal expression of the plans, goals, and objectives of an organization and familiarity with the essentials of the budget is  more...

Analyzing Financial Statements for Non-financial Professionals ...ement of one financial statement and another element of a different financial statement. This type of analysis can also be used to compare your company s performance to a number or key indicators, including your competitors, industry averages and benchmarks. This course presents and discusses many methods for analyzing financial statements from a non-financial professional's perspective. It  more...

Securing Managing a WCF 4 Application with C 2010 Securing & Managing a WCF 4 Application with C# 2010 Microsoft Microsoft Certified Technology Specialist .Net Framework 4, Service Communication Applications (Exam 70-513) This course shows how to implement security features such as transport and message-level security, and authentication, authorization and impersonation in a .NET Windows Communication Foundation (WCF) application. It  more...

WCF 4 Contracts Behaviors Data Management Using C WCF 4 Contracts, Behaviors & Data Management Using C# Microsoft Microsoft Certified Technology Specialist .Net Framework 4, Service Communication Applications (Exam 70-513) This course shows how to create and optimize .NET Windows Communication Foundation (WCF) service contracts, data contracts, and message contracts according to the requirements of a WCF application. It details the roles of  more...

Selecting Suppliers Administering Contracts Selecting Suppliers & Administering Contracts One of the most important steps in the purchasing process is to select the supplier that best meets your organization's purchase needs. To help with this part of the process, organizations develop supplier evaluation criteria and use tools designed to conduct a comprehensive and objective evaluation of suppliers. Once the supplier is chosen, the  more...

Performance Appraisal Essentials 360-Degree Appraisals ...egree Appraisals By gathering information from many different people, a 360-degree appraisal gives a complete portrait of behavior on the job one that looks at people from multiple perspectives. This type of appraisal incorporates feedback from peers, managers, customers, and direct reports, as well as from the appraisee. And when feedback from all these sources is presented in a way that  more...

Performance Appraisal Essentials Planning for Appraisals ...t he or she expects of the employee, and this may be very different from what the employee understood to be the job duties and responsibilities. To avoid this problem, a manager needs to plan for appraisals by clearly laying out the expectations for employee performance and by providing ongoing feedback during the appraisal period. This course explains why performance appraisals are important,  more...

CISSP Domain Security Architecture Design CISSP Domain: Security Architecture & Design (ISC)2 CISSP - Certified Information Systems Security Professional Certified Information Systems Security Professional (CISSP) 2nd Edition Computer administrators have a variety of mechanisms that can be used to secure modern enterprise environments. Several access control standards and models have been created by the international community to  more...

CISSP Domain Telecommunications Network Security CISSP Domain: Telecommunications & Network Security (ISC)2 CISSP - Certified Information Systems Security Professional Certified Information Systems Security Professional (CISSP) 2nd Edition Access to a company's resources through unauthorized means is the number one goal of most attackers. The security professional must understand the proper countermeasures in order to stop attacks on  more...

CISSP Domain Physical Environmental Security CISSP Domain: Physical & Environmental Security (ISC)2 CISSP - Certified Information Systems Security Professional Certified Information Systems Security Professional (CISSP) 2nd Edition Physical security is the foundation for all networking security mechanisms. Unless a network is physically secure from threats, all other types of security can be negated. This course focuses on the need  more...

CISSP Domain Operations Security CISSP Domain: Operations Security (ISC)2 CISSP - Certified Information Systems Security Professional Certified Information Systems Security Professional (CISSP) 2nd Edition In today's enterprise environment, operations security takes on many faces, but always comes back to making sure that all aspects of the operation of an enterprise environment are secured and functioning correctly. This  more...

CISSP Domain Legal Regulations Investigations Compliance ...trators should be dealt with. This course brings together different aspects of computer crime, such as types of crime, laws to deal with crimes, and the ethics that must be used when investigating crime. This course guides you through the Common Body of Knowledge (CBK) recommended by the International Information Systems Security Certification Consortium (ISC2) for its Certified Information  more...

CISSP Domain Application Development Security CISSP Domain: Application Development Security (ISC)2 CISSP - Certified Information Systems Security Professional Certified Information Systems Security Professional (CISSP) 2nd Edition Poorly written applications can allow an attacker to exploit coding errors and thus interrupt the orderly processes of the application. This course discusses methods to increase the security of application  more...

CISSP Domain Business Continuity Disaster Recovery Planning CISSP Domain: Business Continuity & Disaster Recovery Planning (ISC)2 CISSP - Certified Information Systems Security Professional Certified Information Systems Security Professional (CISSP) 2nd Edition Business continuity is an essential part of any enterprise. When a disaster occurs, it is imperative that a company be prepared, and has policies and people in place to step in and restore  more...

CISSP Domain Cryptography CISSP Domain: Cryptography (ISC)2 CISSP - Certified Information Systems Security Professional Certified Information Systems Security Professional (CISSP) 2nd Edition Cryptography has been used for thousands of years to secure messages, identities, vital information, and communications mechanisms. This course covers the invention of cryptography, the use of algorithms and ciphers, and the  more...

CISSP Domain Information Security Governance Rish Mgmt CISSP Domain: Information Security Governance & Rish Mgmt. (ISC)2 CISSP - Certified Information Systems Security Professional Certified Information Systems Security Professional (CISSP) 2nd Edition Information Security Governance and Risk Management is an all encompassing domain that the information security professional must constantly be aware of. This course examines the frameworks and  more...

Marketing Essentials Promotion ...ionships. You will learn about the key characteristics of different forms of advertising and promotional vehicles, including the reach, benefits and cost of both traditional and more modern approaches such as social media networking and other forms of online marketing. This course will also discuss the concept of return on investment (ROI) in promotion, how to approach ROI for both traditional  more...

Operations Management and the Organization Operations Management and the Organization Operations management plays a vital role in producing and delivering goods and services to customers. It involves designing, planning, directing, and controlling the organization's resources and processes required to transform capital, skills, and materials into products and services. It is important that any operations strategy be aligned with the  more...

The Active Directory Infrastructure in Windows Server 2008 ...ory, Configuring, this course will also cover many of the different types of installations, as well as new deployment features and migration options. Passing this exam completes the requirements for the MCTS: Windows Server 2008 Active Directory, Configuration certification, and counts as credit towards the following exams: Microsoft Certified IT Professional (MCITP): Enterprise Administrator,  more...

Deploying Windows 7 Using Zero-Touch Installation ...7 Enterprise Desktop Administrator Microsoft offers different deployment tools to deploy Windows operating systems. The most recent addition is Microsoft Deployment Toolkit 2010, which can be used in conjunction with System Center Configuration Manager 2007 to perform Zero-Touch Installations. Zero-Touch Installations enable deployment administrators to deploy Windows 7 over a network  more...

Deploying Windows 7 Using Lite-Touch Installation ...prise Desktop Administrator Microsoft provides many different deployment strategies for deploying Windows operating systems and applications. Recently Microsoft released the Microsoft Deployment Toolkit 2010, which provides faster deployment times using standardized desktop and server images to client machines within a network. Deployment Administrators can perform Lite-Touch  more...

Cisco IINS 1 0 Network Security Using Cisco IOS Firewalls ...icy firewalls. This course explains the operations of the different types of firewall technologies and describes the firewall technologies that are embedded in Cisco routers and Cisco security appliances. The processes of creating static packet filters using ACLs, and configuring a Cisco IOS zone-based policy firewall on your network using the Cisco SDM wizard are also covered. This course is  more...

Cisco IINS 1 0 Perimeter Security ...on of and administrative access to Cisco routers based on different network requirements. It explores the features and uses of SDM, and how to configure a Cisco router to perform AAA authentication with a local database using the Cisco SDM. This course also covers the operation of external AAA sources such as RADIUS and TACACS servers, how to configure a Cisco router to perform AAA, and how to  more...

A Essentials 2009 Config Displays Peripherals Laptops Printers A Essentials 2009: Config. Displays, Peripherals, Laptops & Printers CompTIA CompTIA A 2009 220-701 CompTIA A Essentials Add-on devices and displays are a whole market in themselves, as are laptops and printers. The mobile world of technology has seen two ongoing trends: bigger and better displays, and smaller and more efficient components and laptops. This course examines these trends and  more...

CompTIA Network 2009 Network Components ... in the case of wireless networks. This course covers the different standards that apply to network media and the types of media that can be used on a network, for instance twisted pair copper, coaxial, or fiber optic, as well as the connectors and other hardware required to allow the media to function correctly. Also, the logical operations of network media, for example transmission speeds,  more...

CompTIA Network 2009 Network Fundamentals ...h as servers, workstations, and hosts, and focuses on the different logical and physical topologies that networks can be based on. The course explores network architectures, including Ethernet, broadband, and XBasex technologies, and also examines access methods such as CSMA/CD and broadcast. In addition, the various scopes that can have a bearing on the type of topology put into operation are  more...

CompTIA Server 2009 Disaster Recovery ...s various types of backup, such as full, incremental, and differential along with the common media used for backup, such as hard disks and optical media. In addition, disaster planning and the implementation of a disaster recovery plan are both described. The course maps to CompTIA\'s Server exam, SK0-003, and covers the following exam objectives: 5.1 Compare and contrast backup and restoration  more...

CompTIA Server 2009 IT Environment CompTIA Server 2009: IT Environment CompTIA CompTIA Server 2009 SK0-003 CompTIA Server 2009 A well managed network relies on accurate documentation, well designed policies, and efficient procedures. Understanding how to create good documentation, policies, and procedures can help ensure that a network is well run and that it can withstand the occasional crisis. Implementing these concepts at  more...

First Time Manager Meeting Expectations ...ects of you as a manager. You also need to understand the different expectations that your direct reports, your peers, and your boss have of you, and how to balance these effectively. It's also vital to build a strong relationship with your manager so you get the support you need to meet expectations. This course covers how to meet organizational expectations as a first-time manager, as well as  more...

First Time Manager Understanding a Manager s Role First Time Manager: Understanding a Manager's Role Most new managers don't realize how much their new role differs from that of an individual contributor. Often, they have misconceptions about what managing entails, and they may be surprised to learn that the skills and methods required for success as an individual contributor and those needed for success as a manager are very different.  more...

SAP Netweaver Platform ...people, information, and business processes spread across different technological platforms. This course introduces SAP NetWeaver architecture components and tools and discusses how they serve and function as an integration or application platform for SAP solutions. NetWeaver's support of open standards to implement web services and enterprise services in SAP is also discussed. This course  more...

DNS Zones Replication in Windows Server 2008 ... (Exam 70-642) The DNS namespace is subdivided into different DNS zones, which are hosted by a specific authoritative server or group of servers. Zones define the DNS namespace for authoritative servers that resolve client queries. This course explores DNS zone and replication in Windows Server 2008, including stub zones and their use in Microsoft DNS. It also discusses how Primary and  more...

Linux Hacking ...e popular. This course examines the history of Linux, the different flavors that are available, and the file structures used. This course also examines the methods that can be used to secure Linux systems, along with the tools that can be used both to test the security, and to penetrate it. Finally, this course examines the countermeasures that can be put in place to maintain the security of  more...

Social Engineering Sniffing Social Engineering & Sniffing Employees are often a major security concern in big business, as social engineering is one of the most used methods to gain information and thus allow corporate networks to be hacked. Sniffing of corporate networks is also a method that hackers use to gain access to corporate resources. This course examines different types of social engineering and identity  more...

System hacking Malicious Content ...o test systems against hacking and to be prepared for the different types of malicious content that hackers will try to get into your network environment. This course examines password cracking methodologies and tools, privilege escalation, keyloggers, rootkits, steganography, trojans and backdoor types and tools, and different types of viruses and worms and their countermeasures. This course  more...

Anger Management Essentials Understanding Anger Anger Management Essentials: Understanding Anger Anger is a normal and even healthy emotion, rooted in the instinct for self-preservation. It provides important information about our relationships with others and can help us face trouble and overcome obstacles. But if it's not managed properly, this powerful emotion can be very destructive. And the consequences of poorly managed anger in the  more...

Hardware Requirements Hardware Requirements CompTIA CompTIA Linux Powered by LPI LX0-101 CompTIA Linux Identify the hardware requirements for different Linux installations.  more...

Cisco Switch 1 0 Integrating Wireless LANs into a Campus Network ...witches. WLAN integration into the campus network is very different depending on whether an autonomous solution or a controller-based solution is expected. Device placements, port configurations, VLAN design, and configuration will depend heavily on the type of deployment. This course introduces WLANs. It will explain the differences between wired and wireless LANs, describe basic WLAN  more...

Communications Skills ...epresentative (CSR) must understand how to adapt to these different styles and emotions before the customer's problems can be dealt with. This course explains how to adapt to the different communication types and identifies the common emotions that customers experience when contacting the support center. It also explains how to adapt your writing skills to communicate through e-mail and to  more...

Cisco TSHOOT 1 0 Route Redistribution BGP Performance Issues ...ork. In such situations, route redistribution between the different routing protocols is often necessary to achieve IP connectivity between the different parts of the network, and this adds an extra layer of complexity to a routed network. Enterprise networks may make use of the Border Gateway Protocol (BGP) to exchange routing information in a controlled fashion with external parties such as  more...

Cisco Route 1 0 Configuring Verifying BGP Operations ...hosen by BGP, a network administrator must understand the different attributes that BGP uses and how BGP selects the best path based on these attributes. This course covers BGP configuration and verification when connecting an enterprise network to ISP networks. The BGP path selection process and attributes, their characteristics and the configuration steps using different attributes for  more...

Cisco Route 1 0 Implementing an OSPF-Based Solution Cisco Route 1.0: Implementing an OSPF-Based Solution Cisco Cisco Certified Design Professional (CCDP ) 642-902 Implementing Cisco IP Routing (ROUTE) v1.0 Configuring Open Shortest Path First (OSPF) in today's networks is an important skill to have as a network administrator. You will need to understand the primary configuration commands for single-area and multiarea OSPF designs, and the  more...

Cisco Route 1 0 The OSPF Routing Protocol ...mation flow between routers. OSPF areas may be made up of different types of network links and it is vital that you know which ones are being used in order to properly configure OSPF. It is equally important to note that OSPF pays special attention to different network types, such as point-to-point and broadcast networks, and that the OSPF default settings do not always work properly with some  more...

Storage Virtualization Technologies Storage Virtualization Technologies EMC Recognize different virtualization technologies, identify the benefits and drawbacks of storage virtualization, and distinguish between in-band and out-of-band storage virtualization.  more...

Monitoring Managing the Data Center Monitoring & Managing the Data Center EMC Recognize the importance of monitoring data center components for different metrics, identify the individual tasks involved in the overall management of the data center and recognize what's involved in implementing an information lifecycle management strategy.  more...

Replication Business Continuity Replication & Business Continuity EMC To recognize the use of replicas for business continuity and identify the features and operation of different local and remote replication technologies.  more...

Storage Virtualization ...d to accomplish virtualization. This course also examines different types of virtualization technologies, the SNIA virtualization taxonomy, block-level and file-level virtualization technologies, virtual provisioning, and different types of LUNs. Finally, this course examines EMC Invista and Rainfinity, and how they can be used to implement a virtualization environment. This course helps to  more...

Storage Technologies Update Storage Technologies Update EMC Information Storage & Management Associate Information Storage Associate Library (Exam E20-001) EMC offers various types of storage technologies with emphasis on the needs of the particular business involved. This course compares enterprise flash drives and conventional disk drive storage systems, and it compares RAID 6 with other types or RAID. The course  more...

Storage Security Storage Security EMC Information Storage & Management Associate Information Storage Associate Library (Exam E20-001) The need for storage security in both small industry and big business is clear in today's ever evolving internetworks. This course examines what the storage security framework is and how companies implement it. This course also examines the risk triad, control measures,  more...

Accessing Windows Networks Remotely in Win Server 2008 ...sed to keep networks secure. Discussed in this course are different types of remote access connectivity, along with the tunneling and authentication protocols available to secure these connections. This course explores planning Network Policy Servers, in addition to Network Access Protection which is used to enforce health policies on clients attempting to access the network. The course is one  more...

Patch Mgmt Securing Monitoring Servers in Win Server 2008 ...t strategy is critical in situations where there are many different operating systems with varying update requirements. This, along with monitoring the security and performance of business-critical servers, is the key to running an efficient Windows 2008 environment. This course discusses planning patch management strategies using Windows Server Update Services as well as monitoring the  more...

The Federal Government Industry Overview Version 3 ...s, and performs a host of other services to its citizens. Different nations, and their respective federal governments, all adopt strategies to overcome the challenges they face that can stagnate services, overextend budgets, cause intradepartmental barriers, and impede hiring the best employees. Federal governments are continually driven to find solutions through improving service delivery,  more...

Conducting an Effective Interview Conducting an Effective Interview Proper preparation is crucial to ensure a good interview. But all your preparation will be useless if you don't follow some important guidelines when conducting the employment interview. Opening the interview properly and establishing a sound format are key. You must also be mindful of the functions of different question types and styles so you can use them  more...

The Importance of Diversity and the Changing Workplace ...ll the group have the ability to understand things from a different point of view? Without diversity in the workplace, organizations run the risk of becoming monocultural and only viewing things from a very limited perspective. The organization provides the structure for operation of the business and often defines the culture, but it's the individuals interacting within the organization who  more...

Caring About Your Direct Reports ...w/Description To manage well, you need to develop many different skills, among which is the ability to show care and appreciation for your employees. It's important to remember that the people who work for you have hopes, goals, and aspirations as well as fears, anxieties, and doubts. To have good relationships with your direct reports, you need to recognize their humanity and care about  more...

Maintaining an Engaging Organization ...engaging organization depends on an engaged workforce but different employees are motivated in different ways. However, with the proper tools, understanding, and strategies, managers can foster a motivational environment that helps employees become more engaged with the organization, so that they perform more effectively and positively. This course explains how to identify what does and does  more...

Cross-Functional Strategic Management Cross-Functional Strategic Management Cross-functional management involves managing in a way that bridges the functional silos that constrain your organization. You have to rethink your approach to business operations and promote synergy and collaboration in a team-based environment while moving toward a common objective. This course defines organizational cross-functionality and its  more...

Public Speaking Strategies Preparing Effective Speeches Public Speaking Strategies: Preparing Effective Speeches The phrase natural born speaker is misleading. While some people are more outgoing and conversational, a well-delivered speech is far from being spontaneous or natural. In fact, effective public speaking requires significant planning and preparation. Like cooking, driving, or playing a sport, it's a learnable skill. This course teaches  more...

Delegation Essentials An Introduction to Delegation Delegation Essentials: An Introduction to Delegation Every manager dreams of having more time to finish the never-ending work that comes with the role. And while you can't use some magic trick to stretch out the hours in a day, you can delegate certain tasks. With appropriate and deliberate planning, this can free up precious time so you can focus on your essential to-do's while still  more...

MS Word for MAC 2011 Moving Around a Document MS Word for MAC 2011: Moving Around a Document Microsoft Word for Mac 2011 offers a variety of intuitive navigation features that help you move around and find your way through documents, whether they're a few pages or hundreds of pages long This course explores basic navigation features such as scrollbars and built-in tools such as the Sidebar. The Sidebar combines features of the Document  more...

CISSP Domain - Access Control CISSP Domain - Access Control (ISC)2 CISSP - Certified Information Systems Security Professional Certified Information Systems Security Professional (CISSP) 2nd Edition This course focuses on the need for access control mechanisms to secure an organization's network and minimize its vulnerability to attacks or intrusion. It covers various access control models, techniques, mechanisms, and  more...

Competitive Marketing Strategies Selecting Implementing Strategies ...ntages into winning strategies. This course describes the different types of competitive advantages that can help an organization distinguish itself from the competition. It outlines how to choose the most appropriate competitive marketing approach based on those advantages. It also explains the key components of a competitive marketing plan, which shows how strategies can be put into action.  more...

Customer Driven Process Improvement Mapping Measuring Process Customer Driven Process Improvement: Mapping & Measuring Process Mapping and measuring your current processes, especially those that are most critical to customers, are important steps in improving them. Mapping a process helps you visualize it - enhancing your understanding of the variables that make it work. The map you create can then be used to measure different parts of the process,  more...

Understanding Organizational Change ...s, and anxiety while you adjust. And change at work is no different. You may question what's going on and feel like you have no control over the situation. But eventually, ideally, you'll see that the change brings a positive result for your own job, and your organization. A clear understanding of what organizational change is, and what to expect when dealing with it, can shorten the period of  more...

Sales Communication Techniques Simulation ...a large health insurance company. You will meet with four different buyers from Medico and each will require you to adapt to a different communication style. Also, you will need to tailor your sales message depending on the type of buyer with whom you are speaking. If you are able to successfully communicate your sales message to all of the buyers, you will make the sale This simulation is  more...

IT Strategy Essentials Implementing an IT Strategy IT Strategy Essentials: Implementing an IT Strategy After your IT strategy plan is complete, you can start implementing it. But first you need to get buy-in from various stakeholders so that the work that's required to carry out the IT strategic initiatives can move forward smoothly. It's important, therefore, to communicate the plan to the stakeholders and get their feedback. When this is  more...

A Essentials 2009 Computer Hardware Components ...ific types of hardware components. This course covers the different types of motherboards, power supplies, storage devices, central processing units, and memory that are needed by computers and how they work in unison to ensure that computers perform as required. This course is one of a series in the SkillSoft learning path that covers the objectives for the CompTIA 220-701: A Essentials exam  more...

Fundamentals of Organizational Behavior for the Individual ...hich means you need to be able to recognize and work with different individual behaviors, attitudes, and perceptions. This course defines organizational behavior and identifies the variables and characteristics that influence an individual's attitudes and perceptions in the workplace, and how these can affect performance. And it shows how you can improve the attitudes, perceptions, and  more...

Organizational Structure Employee Behavior Organizational Structure & Employee Behavior The structure of an organization, including the complexity of the management hierarchy and the nature of the authority and reporting flow, can affect all aspects of employee interaction and overall behavior in the company. The organizational structure is the formal framework for communication and authority, and must be designed in a way that  more...

Cross-Functional Team Fundamentals ... Cross-functional teams are groups of employees from different functional areas of an organization - such as Research, Marketing, and Human Resources who are all focused on a single goal. They're often formed to design and develop new products, choose and implement new technologies through the organization, or control product costs. They can benefit your organization because they help to  more...

Key Strategies for Managing Cross Functional Teams ...be challenging because you have to unite individuals from different departments and different levels of the organization around a common goal. Each phase of a cross-functional team's development has associated risks, and steering the team through these phases requires special leadership characteristics and management techniques. This course explains the various development stages of  more...

CompTIA Server 2009 System Hardware ...he importance of a Hardware Compatibility List (HCL); 1.1 Differentiate between system board types, features, components, and their purposes; 1.2 Deploy different chassis types and the appropriate components; 1.3 Differentiate between memory features/types and given a scenario select appropriate memory; 1.5 Differentiate between processor features/types and given a scenario select the  more...

CompTIA Server 2009 Storage ...gies involved in storing and protecting this data and the different types of storage media, such as optical media, and describes the increased reliance on hard disks for permanent, secure data storage. As well, it discusses the technology behind RAID arrays and the various types of storage architectures. The course maps to CompTIA's Server exam, SK0-003, and covers the following exam  more...

CompTIA Server 2009 Server Functions Network Essentials CompTIA Server 2009: Server Functions & Network Essentials CompTIA CompTIA Server 2009 SK0-003 CompTIA Server 2009 A network may have many servers on it, each playing a unique role. In order for a server to do its job properly, it must have the proper hardware and software installed. A server may be performing a network service, such as DNS or DHCP, serving applications such as e-mail, or  more...

CompTIA Server 2009 System Software ...f a functional enterprise network. This course covers the different types of network operating systems, including Windows NOS and UNIX/Linux flavors. It also describes the basic and advanced configurations to make the NOS useable. One of the most important aspects of NOS software security is also covered in this course along with user and resource management tasks. The course maps to CompTIA's  more...

Hardware Requirements Hardware Requirements Linux Professional Institute LPI: Junior Level Linux Professional Exam 101: Junior Level Linux Professional (LPIC-1) Identify the hardware requirements for different Linux installations.  more...

CompTIA Network 2009 Network Addressing ...ils of IP addressing including how they are assigned, the different classes and how IP addressing is configured is explained along with the ways in which the shortage of IPv4 addresses is being dealt with. Solutions to the IP address shortage including the development and implementation of IPv6, network address translation, and Classless Inter-domain Routing (CIDR) is covered. This course also  more...

CompTIA Newtork 2009 Wide Area Networks ... generally have lower speed links than LANs and utilize a different set of technologies. This course describes how WANs function and the components that make them work. This course also covers the different types of WANs, including broadband technologies such as xDSL, cable systems. Also explored are some of the newer WAN technologies that are finding acceptance, such as line of sight wireless  more...

CompTIA Network 2009 Troubleshooting the Network ...ur in modern networks are outlined along with many of the different hardware and software tools that can be used to find and resolve issues are explained. This course maps to the CompTIA's Network 2009 objectives that cover implementing a network troubleshooting methodology given a specific scenario, as well as the objective for troubleshooting common connectivity issues, selecting and using  more...

The Fundamentals of Globalization Managing in a Global Environment ...x, constantly changing environment. They have to consider different economic, political, legal, and cultural factors as they plan, make decisions, and lead others in different international contexts. What worked in the role of a domestic manager may not be effective in the international market. This course describes some strategies and techniques for managing successfully in a global business.  more...

IFRS Key Standards for Financial Accounting Activities ...ements, and establish a common accounting language across different countries. These standards are now adopted in over 110 countries from every part of the world and several other countries are preparing to adopt them. This course aims to prepare learners for implementing some key standards related to financial and accounting activities. It takes learners through the standards relating to  more...

Oracle SOA Suite 11g SOA Governance Service Design Oracle SOA Suite 11g: SOA Governance & Service Design Oracle In this course, the need for governance in a Service-Oriented Architecture environment is highlighted, and the different characteristics related to service management are covered. You are also introduced to the concepts that enable defining and implementing a service. This is an important aspect of designing an SOA system as it  more...

The Fundamentals of Globalization The Global Context The Fundamentals of Globalization: The Global Context Globalization has been defined in many ways, but a common theme is the freer movement of people, goods, services, and ideas around the world. In a globalized world, national borders become porous, as connections between people and organizations are transformed by ever-changing cultural and economic forces. This course focuses on the  more...

Writing for Technical Professionals Effective Writing Techniques ...g approach based on your target audience. You must take a different approach, for example, if instructing technical students how to implement a technology from the approach you would use to describe a technology's benefits to the general population. A different approach again will be appropriate if you want to explain the unique nuances of your invention to a group of peers. When you've  more...

Printing Help and Automated Formatting in Word 2007 Printing, Help, and Automated Formatting in Word 2007 Microsoft Microsoft Office Word 2007 provides new features called Quick Styles and building blocks which make it easy to create great looking documents quickly. You can select Quick Styles using the new Live Preview feature to view the different styles before committing the changes. This course demonstrates the use of Quick Styles,  more...

Customizing Outlook 2007 and Using the Journal Customizing Outlook 2007 and Using the Journal Microsoft Microsoft Outlook 2007 is highly customizable. You can tailor the interface by selecting views or modifying them to suit your needs. Using a timeline you can track items, such as e-mail or phone conversations, within Outlook itself and also externally. In addition, Outlook allows you to configure and customize multiple e-mail accounts  more...

Basic Access 2007 Forms Basic Access 2007 Forms Microsoft Microsoft Office Access 2007 offers several options for creating, customizing, and managing forms. This course describes multiple methods of form creation, including the Form, Split Form, Multiple Items, Blank Form, and Form Design tools and the Form Wizard. This course also explores controls the available types, how they are added to a form, how their  more...

Creating Visio 2007 Diagrams ... powerful diagramming software that enables you to create different types of diagrams and work environments. This course shows how Visio 2007 has predefined templates and stencils that enable you to create diagrams quickly and efficiently; along with the Visio Help features that allow you to tap into the vast knowledge base both within the help files and online through the Microsoft knowledge  more...

Microsoft Office 2007 Collaborating with Groove and Communicator ... a room or a building and teams often comprise members in different countries, working in different time zones. Office 2007 facilitates collaboration with its Office Groove 2007 and Office Communicator 2007 applications. Groove brings small teams together in virtual 'workspaces', stored on each team member's desktop. All the files the team needs for collaboration are stored in these  more...

Using Text Components in Flash CS3 Using Text & Components in Flash CS3 Adobe Text and its presentation is an essential element of most web sites and interactive applications. Adobe Flash Professional CS3 can be used to create titles, labels, and other text content that appears by default, as well as text that is used to create dynamic interactivity on a Flash form or web page. This course provides an introduction for  more...

Cisco IUWNE 1 0 Wireless Antennae Spread Spectrum Technologies ...ved in sending wireless frames. This course describes the different types of antennae used in wireless implementations. It outlines the principles behind antenna technology, and discusses how to chose the right antenna based on where and how you want the signal to be received. This course also explains spread spectrum technologies, including Direct Sequence Spread Spectrum (DSSS) and orthogonal  more...

Cisco IUWNE 1 0 WLAN Authentication Encryption ...t in a given network situation. This course describes the different flavors of EAP as well as the two generations of Wi-Fi Protected Access WPA and WPA2. The course also provides the information necessary to be able to configure wireless security on Cisco controllers and clients. This course maps to the 640-721, Implementing Cisco Unified Wireless Networking Essentials (IUWNE), exam objectives  more...

WCF Contracts Behaviors and Data Management WCF Contracts, Behaviors and Data Management Microsoft This course shows how to create and optimize .NET Windows Communication Foundation (WCF) service contracts, data contracts, and message contracts according to the requirements of a WCF application. It details the roles of channels and how to choose an appropriate binding for an application. It also covers how to implement different data  more...

Securing and Managing a WCF Application Securing and Managing a WCF Application Microsoft This course shows how to implement security features such as transport and message-level security, and authentication, authorization and impersonation in a .NET Windows Communication Foundation (WCF) application. It demonstrates how to enable WCF applications to implement ASP.NET security features. It covers how to use features such as  more...

Database Environments XML Handling with VB 2008 ...applications. This course first looks at how to work with different database environments and how to create Windows Forms applications that can handle asynchronous and binary large object (BLOB) operations. It then examines the XML Document Object Model (DOM) and the XML classes used to handle XML data in .NET Windows Forms. This course is one of a series in the SkillSoft learning path that  more...

Implementing SQL Server 2008 Analysis Services Solutions ...our business can gain from it. It will also introduce the different types of analysis services solutions that can be implemented and how analysis services is installed on SQL Server 2008. This course will also cover the logical and physical architecture of Multi-dimensional Analysis Services and introduce the tools that can be used to manage and deploy analysis services. In addition, the course  more...

Oracle Database 11g Managing Time Zones Datetime Functions Oracle Database 11g: Managing Time Zones & Datetime Functions Oracle Oracle Database 11g Administrator Certified Associate 1Z0-047 Oracle Database 11g SQL Expert To identify the steps for managing data in different time zones in Oracle Database 11g, for managing time intervals, and for using datetime functions.  more...

Oracle Database 11g Problem SQL Statements Oracle Optimizer Oracle Database 11g: Problem SQL Statements & Oracle Optimizer Oracle Oracle Database 11g helps to identify problem SQL statements using Oracle Optimizer and execution plans. This course discusses SQL statement processing and the role of the Oracle Optimizer and execution plans. It also explains how to generate and view execution plans using the DBMS_XPLAN package, the EXPLAIN PLAN command,  more...

Oracle Database 11g Indexes Access Paths and Join Operations ...is retrieved from the database, and there are a number of different access paths which can be used for tables and indexes. This course explores the access paths used for tables, such as full table, rowid, and sample table scan. It also examines the access paths used for indexes, such as unique, range, full, fast full, skip, and index join index scans, as well as bitmap indexes and combining  more...

Oracle Database 11g Optimizer Statistics Hints Cursor Sharing ...to be stored in the library cache. If, instead of issuing different statements for each literal, you use a bind variable, then in theory that extra parse activity is eliminated. Listing the benefits of using bind variables, as well as using bind peeking and adaptive cursor sharing are examined in this course. Optimizer hints enable you to influence decisions made by the optimizer and provide a  more...

Oracle Database 11g R2 Intelligent Infrastructure Enhancements ...as the ability to optimize resource allocation among many different database sessions to prevent excessive overhead. This course identifies how to automatically tune SQL statements using Automatic SQL Tuning, use Automatic Workload Repository baselines to gather performance metrics, control maintenance tasks, determine I/O metrics using I/O Calibration tool, and use Resource Manager. This  more...

Oracle Database 11g R2 SQL Monitoring Performance Enhancements ...nostic Monitoring (ADDM), DB Smart Cache, gather and view different statistics for partitioned tables, hash-based sampling, multicolumn, and expressions, and use deferred statistics. This course is one of a series in the SkillSoft learning path that covers the objectives for the Oracle exam 1Z0-050 Oracle Database 11g: New Features for Administrators, which is an upgrade path for Oracle  more...

Oracle Database 11g R2 Application Performance Enhancements ...sharing and the use of invisible indexes. It provides two different caches. The first cache includes SQL Query Result Cache used to cache query results or query blocks for future use, which reduces memory use and provides scalability. The second cache is the PL/SQL cross-section function result caching mechanism, which provides a language-supported and system-managed means for storing the  more...

Oracle Database 11g R2 Backup Recovery ...overy area and ARCHIVELOG mode, as well as how to perform different types of backups. It also discusses the need for performing recovery and the use of tools such as the Recovery Manager (RMAN) and the Data Recovery Advisor for file recovery operations. This course is one of a series in the SkillSoft learning path that covers the objectives for the Oracle Database 11g: Administration I  more...

Operations Management Management of Quality ...ons Management: Management of Quality Quality means different things to different people, organizations, and industries. However, according to quality guru Joseph Juran, quality means "fitness for use," and another quality guru, Philip Crosby, puts it as "conformance to customer requirements." These two important aspects are common to most definitions of quality. Management of quality is  more...

Operations Management Facilities Planning Management Operations Management: Facilities Planning & Management Managing facilities plays an important role in integrating employees, work processes, and work locations with an organization's production system. This integration is essential to productivity and customer-focused production. Decisions about facility location must consider access to customers, resources, and utilities. Layout of  more...

Managing Workforce Generations Introduction to Cross-generational Employees ...ed correctly, a diverse workforce, including members from different generations, enhances performance and productivity. The generation in which you grow up is a key influence on your adult behavior, and the different characteristics of each generation can strengthen an organization if properly managed. But stereotypes are pervasive and divert attention from the positive roles that different  more...

IT Project Management Essentials Executing IT Projects IT Project Management Essentials: Executing IT Projects The execution phase in an IT project is when the work gets going and the plan is transformed into action and results. From the start of this phase, it's important for the project manager to establish regular communications with project stakeholders - management, the development team, sponsors, and others - to keep them informed on how  more...

Basic Presentation Skills Creating a Presentation Basic Presentation Skills: Creating a Presentation Among the fears that people have about giving a presentation is that they will get mixed up, forget to make a key point, or repeat themselves. One way to avoid this is to have a sound structure. Once you have identified the purpose and audience for the presentation, and come up with some ideas for what to say, you can transform those ideas  more...

Using Flash CS5 Libraries Text Components Using Flash CS5 Libraries, Text & Components Adobe In the world of digital design, it is common knowledge that interactive and engaging applications require attractive graphics, but there is also a need for the often-neglected supporting character in Flash applications - the text. The effective and balanced presentation of text is an essential element of most interactive applications. Adobe  more...

Techniques for Communicating Effectively with Senior Executives Techniques for Communicating Effectively with Senior Executives Understanding how to communicate effectively with senior executives is a valuable skill for any professional. How else will you pitch your great idea to your CEO or report on key successes or failures? What if you've got only a few minutes to get your message across? This course provides direction on how to carry out  more...

Key Aspects of the American Work Environment ...ate to my coworkers in a particular way now that I'm in a different culture? Do I manage my career in the same way as I would in my own country? Who do I turn to for support? This course addresses these questions by describing key aspects of the American workplace that you may be unfamiliar with. It covers how to deal effectively with the diversity you'll likely encounter in an American  more...

Getting Started with Windows 7 Getting Started with Windows 7 Microsoft The latest Microsoft operating system, Windows 7, is efficient, fast, and available in a variety of editions to suit different business and personal computer needs. This course introduces the main features of Windows 7 and provides an overview of the desktop, including the taskbar and the Start menu. It also demonstrates how to manage files and  more...

Customizing Windows 7 Customizing Windows 7 Microsoft Windows 7, Microsoft's newest operating system, enables users to customize their Windows experience by modifying and adjusting many of the features that Windows 7 provides. Using Windows 7, you can change the programs that appear on the Start menu and taskbar, and how they appear, which ensures quicker access to features and programs you use most. Windows 7  more...

Cloud Computing Basics Cloud Computing Basics This course provides IT professionals with a working definition of cloud computing, explores the technological precursors of today's cloud as well as the current technologies the cloud is dependant on. Also covered are the benefits and drawbacks of cloud computing for the IT department and business as a whole. It then explores in more detail the different types of  more...

Migrating Infrastructure to the Cloud Migrating Infrastructure to the Cloud This course explores the steps you should take in determining if your infrastructure has components that are suitable for a cloud solution. It discusses the Service Oriented Architecture (SOA) and grid computing, and highlights characteristics that make these infrastructures suitable or unsuitable for extension to the cloud. The course also explores the  more...

Identity Presence Privacy ...to the cloud. It covers the concept of federation between different CSPs and businesses, the need for proper identity and access control management, and it also explores the use of a Cloud Identity as a Service (IDaaS) offering. The course also discusses the importance of understanding the presence and privacy factors when conducting business in the cloud and how it is crucial to understand the  more...

Preparing for Effective Business Meetings Preparing for Effective Business Meetings Whatever their format, efficient meetings are those that not only accomplish tasks but progress in a way that makes the best use of participants' time. Because meetings are one of the most expensive modes of communication in today's organizations, it's critical that you optimize the time you spend in them. Running an effective meeting starts with  more...

Basic Business Math Using Whole Numbers Decimals ...uirements, estimate costs, work out average time spent on different activities, and calculate commission earnings. The ability to analyze and comprehend numbers is a vital skill for personal, as well as corporate, growth and success. This course builds on the basic math skills that you learned in your school years, showing you how to apply those skills to some common business situations. And it  more...

Basic Business Math Percentages Ratios ...uirements, estimate costs, work out average time spent on different activities, or calculate commission earnings. Percentages and ratios are a means of highlighting many relationships in business, not least of which are financial. The ability to calculate work with percentages and ratios is an essential skill for anyone working today. This course builds on the basic math skills that you learned  more...

Cummunicating During Difficult Times ..., and employees need to be on board with these decisions. Different levels of leadership bear specific responsibilities at such times. These responsibilities include communicating strategic vision, explaining the rationale for decisions made, and translating those decisions into day-to-day operational terms. Leaders need to communicate to employees how decisions made in difficult times will  more...

Chinese Seasonal Approach to Health Understand the Chinese Seasonal Approach to Health. Designed for the beginning herbalist, this course will explain the Chinese Five Seasons, their corresponding organs, food suggestions and exercises for health maintenance. As you learn more about alternative health you will realize that there is more to good health than just taking herbs, vitamins, eating good food and exercising. There is a  more...

Learn How to Write the Kind of Cover Letter That Gets Results A highly effective writing approach that increases the chances of getting your resume reviewed. The main objective of this course is to equip you with a proven method and persuasive writing technique that gets results. The course, ?Learn How to Write a Cover Letter That Gets Results? is designed for individuals who want to get a potential employer to take action and give your resume thoughtful  more...

ABC+D Principles of Healing ... and building herbs. Should you take them together, or at different times? What if you have a specific problem, (i.e. kidney infection) should you take herbs for that problem along with cleansing or building herbs? What herbs/supplements act as activators, (i.e. vitalize the program you are on)? In this course you will examine the four principles of healing: Activate, Build, Cleanse and Direct  more...

How to Get an Accent in a Month: A Brief Study of Southern Literature ... with Southern regional literature. This course examines different forms of Southern literature: the characters, scenes and plots involved with this type of regional literature. By examining short stories by several different Southern authors, students will gain appreciation of this style of writing, learn how to recognize key style points, and eliminate typical stereotypes. Specific aspects  more...

How to Write Short, Short Fiction This course explores writing short fiction pieces. During this course, students explore different aspects of short fiction and also sources for publication.  more...

Creating Popular Web Content (Master Class)-Self Directed ...ey just want the facts, M?am. As you adjust your tone for different groups, and different purposes, you became a more flexible, and accomplished web writer. And you?ll learn to write web content that works?-persuasive marketing copy, press releases that get picked up by journalists, FAQs that help users navigate your site, news stories that provoke discussion, successful e-mail newsletters,  more...

Herbal Energetics: Learn How Herbs Work Within Your Body Designed for the beginning herbalist, this course will help you understand Herbal Energetics?- Designed for the beginning herbalist, this course will help you understand Herbal Energetics?- Why and How to use Herbs. As Alternative Health goes mainstream the need to understand these alternatives has increased. Natural doesn`t always mean Safe. Just because herbs are natural - you must not  more...

Nutritional Herbalism: Learn How Herbs Work Within Your Body ...ause a health problem. In this course we will examine the different actions that herbs take within the body and who should and should not use certain herbs. This course will help you to choose which herbs (that you hear about in the national news) are right for you. I will also offer you links to items on the web that we can use in our discussions. Your active involvement and participation in  more...

Client/Server Development and Remote Data Access in Visual Basic ...cations, and the Final Project. The first section teaches different methods of data access and manipulation by creating a standalone Visual Basic application that binds a MS Access database. The second section introduces the student to communicating over the Internet with TCP/IP by creating simple server and client Visual Basic applications that utilize the Winsock control. The final project  more...

Understanding Health Insurance: A Guide To Professional Billing & Coding ...ey affect claims reimbursement. You will learn about the different chapters and how they pertain to various parts of the human anatomy. We will explore surgical codes and how to identify codes that are pre and post-operative. Finally we will cover the advantage and importance of using a clearinghouse and the function they play in claims submission. We will look at the various costs associated  more...

Expert Certificate Course in Medical Coding ...d and I owe it to ordering your courses, I looked at many different courses online and yours struck me as the best. Well... I am living proof it works! I start my new career March 10, 2004 and I cannot wait. This job will change my life and that of my family. THANK YOU A MILLION TIMES OVER! " Gwenn A. "Hi! Just wanted to let you know I interviewed and was offered (which I accepted) a great job  more...

Introduction to Law This class provides students with the basic principles of law, such as the difference between civil and criminal laws. Students will also explore diverse areas of the law like cyberlaw, insurance, e-commerce and will, trusts and estates. Legal systems exist to serve the interests of the citizenry. Laws under such systems can deal with the public and private safety and health of citizenry, the  more...

Business Organizations and the Law ...different business organizations and the criteria that defines their operations. By allowing for the creation of different kinds of business organizations, society ensures that different kinds of businesses can exist to meet the different demands of the marketplace. These business organizations may appoint individuals to act on their behalf. They also must abide by certain minimal standards  more...

Property, Regulation and Commercial Paper ... interests, societies have created laws that describe the different types of interests and how to transfer such interests. This course focuses on property interests, the impact of government regulations and how to create and use negotiable instruments. For this Basic Completion course, students will contact the instructor who will guide them on all course procedures. Students may query the  more...

Learn How to Repair Computers: Get Certified in 7 weeks ...a CPU? Want to know what is on the motherboard? Each week different sections of the computer will be covered along with how each section works and why it works. One other piece of information that is vital to know - every lesson will also cover A+ certification so it will be imperative you pay attention to each word in each lesson. There will also be an actual sample test at the end of the  more...

Computing Fundamentals - IC3 Training Solution ...ication examination. It teaches the student to recognize different computer types, common hardware components, and basic types and needs of software. It also explains how software and hardware interact, such as the operating system`s role in the booting process. Students will learn how to install software, find help, change basic system settings, and format disks. Additionally, this section  more...

Living Online - IC3 Training Solution ...computers affect our daily lives, the relationships among different networks (i.e., computer, telephone, and the Internet), proper "netiquette," and how to keep their computer data, hardware, and software safe. Specific skills will also be covered. These include browsing the Web, searching the Web for specific information, bookmarking favorite sites, using Web data in common applications, and  more...

IC3 Training Solution Bundle ...fication Exam. The Computer Fundamentals section explains different computer types, common hardware components, and basic types and needs of software, as well as how software and hardware interact. It also addresses how to manage files and the Desktop. The Key Applications section covers the skills and functions common to Microsoft Windows applications. Some of the skills covered include  more...

Office 2000 Advanced ...lications, and prepare presentations for delivery in many different ways. Students will learn how to customize backgrounds and color schemes, modify charts and pictures, and ready presentations for 35mm slides and the Web. Lastly, Business Writing provides students with a review of the skills needed to write successful and effective letters, memos, minutes, proposals, reports, and press  more...

Office 2000 Introduction ...sual elements. They will work up to being able to try out different design templates and change placeholders to customize their presentations. Sending, receiving, and managing e-mail messages are some of the basic features that are taught in Microsoft Outlook. Students will also learn how to use the Calendar to schedule appointments. Building off of Outlook is a course on time management. The  more...

PowerPoint 2000 ...king with Slide Masters, students will be able to try out different design templates and change placeholders to customize their presentations. Additionally, students will learn how to add clip art and tables before finalizing and viewing their presentations. As students become more advanced, they will use masters, templates, and animation features, as well as learn how to prepare presentations  more...

PowerPoint 2000 Expert ...s applications, and prepare presentations for delivery in different ways, such as readying presentations for 35mm slides and the Web. Mastery of this course will empower an experienced user of Microsoft PowerPoint 2000 to apply advanced visual effects, import and export elements, work across applications, and prepare presentations for delivery in many different ways. For example, students will  more...

PowerPoint 2000 Level 1 In this course, students will become familiar with the basic features of Microsoft PowerPoint 2000, including creating presentations and working with visual elements. In this course, students will become familiar with the basic features of Microsoft PowerPoint 2000, including creating presentations and working with visual elements. In working with Slide Masters, students will be able to try out  more...

PowerPoint 2000 Level 3 Applying visual effects, importing and exporting elements, and working across applications are some of the skills that students will learn in this advanced version of Microsoft PowerPoint 2000. Mastery of this course will empower an experienced user of Microsoft PowerPoint 2000 to apply advanced visual effects, import and export elements, work across applications, and prepare presentations for  more...

PowerPoint 2000 MOUS In this course, students will become familiar with the basic aspects of Microsoft PowerPoint 2000, including creating presentations and working with visual elements, as well as such advanced features as masters, templates, and animation. In this course, students will become familiar with the basic aspects of Microsoft PowerPoint 2000, including creating presentations and working with visual  more...

Recognizing and Managing Anger ...different sources of anger, you will be given tools and methods to help you determine the emotional roots of your own anger and recognize how it manifests in your life. Tips will help you recognize your responses to anger, and give you tools to manage it. You will also be given powerful techniques that will help you use your anger to gain positive outcomes. IMPORTANT NOTE: INTERNET EXPLORER  more...

A Day 4 - Chapters 14-18 This course is designed to teach the computer technician the skills needed to pass the CompTIA A+ Certification tests. This fourth of a 4-part or day (i.e. "day" - a really full day - about 10 hours of training) course covers the skills needed to work with Windows 2000, including the alerter service, the Recovery Console, communications, and file protection. This section also explains networks and  more...

5 Steps to Effective Persuasive Business Communication ...o the original work the new document should be remarkably different and substantively effective in its intent and purpose. Once the persuasive premises of communication are thoroughly understood you will be able approximate how your own written messages can be more effectively constructed and used in daily social and business interaction. The objective is to apply this new knowledge to any  more...

The Power of being Different ...different as a powerful tool toward achieving success. Designed for all types of businesses, including individual entrepreneurs, small business owners, as well as those who want to improve their personal leadership in day-to-day operations, this course provides guidelines toward a changed perception of how to achieve success. Coursework focuses on increasing the insight of course members in  more...

Pharmacy Technician National Certification Exam Preparation Course ...ertification Exam. The Certification Exam tests over many different areas of Pharmacy, so if you have never worked in a hospital, or have only worked in retail, we will prepare you to answer questions about other practice settings. The program offers great flexibility you may log in to your course from any computer with an internet connection! The course includes review of the following  more...

Learn How To Write Effective Persuasive Written Communication ...o the original work the new document should be remarkably different and substantively effective in its intent and purpose. Once the persuasive premises of communication are thoroughly understood you will be able approximate how your own written messages can be more effectively constructed and used in daily social and business interaction. The objective is to apply this new knowledge to any  more...

Winning Over Difficult Customers Strategies for getting the attention and cooperation of the difficult customer. Concerns, objections and difficulties in customers come in a variety of styles. They might be uncertain, angry, clammed up or just plain rude. If you and your customer could read each other`s mind there would likely be none or at least few of these encounters. The reality is your customer has previous buying  more...

Human Resource Management in the 21st Century ...recruit and retain organizational talent presents new and different paradigms. Human Resource Management in the 21st Century takes the participant from the traditional HR practices, to the focus on new and innovative HR practices of the 21st Century. Focusing on theory, practice and application, this course covers case studies from today`s noted organizations. The participant will take part in  more...

Manufacturing Statistics Personal Training Library ...t control charts formats to use for a given process, what different patterns of instability tell you about a process, a step-by-step tutorial for conducting process capability studies following QS-9000/AIAG guidelines, how to deal with process capability complications, and how to use z-tables. (2 Units; 2 Assessments; Approximately 6 hours of training.) The DOE: Screening Experiments course  more...

Six Sigma Black Belt Personal Training Library ...t control charts formats to use for a given process, what different patterns of instability tell you about a process, a step-by-step tutorial for conducting process capability studies following QS-9000/AIAG guidelines, how to deal with process capability complications, and how to use z-tables. (2 Units; 2 Assessments; Approximately 6 hours of training.) The Measurement System Analysis (MSA)  more...

Providing Excellent Customer Service in a Multicultural Environment ...This course will help you begin to understand people with different cultural experiences and will give you some guidelines to help you serve multicultural customers. Providing excellent customer service in a multicultural environment Serving diverse and multicultural customers is an exciting and challenging part of working in libraries today. But it also presents situations that may be new and  more...

Presentation Skills for Librarians This course will focus on the area of presentation skills for librarians. Students will learn how their organization and presentation of information, as well as presentation of themselves, affect the audience ™s receptiveness. Presentation Skills for Librarians This course will focus on the area of presentation skills for librarians. Students will learn how their organization and  more...

Cisco CCNA Configuring Frame Relay and ISDN ...e ARP in a Frame Relay network. It will also examine the different topologies that you can use to implement Frame Relay. Disadvantages of the star topology and how you can overcome these disadvantages is discussed. The two types of sub-interfaces, point-to-point and multipoint are examined. You will also learn the commands required for configuring Frame Relay, how you can configure static  more...

Lockout Tagout ... doing the same thing every day, but one day something is different. The machine starts working unexpectedly and the results are horrific. Our course, while fulfilling an important part of OSHA required training for securing power sources and notification of mechanical device startup, shows everyone the dangers posed by the machines they use everyday. Each employee who accesses the machinery at  more...

Java 2 -- Advanced Java ...of the finalization mechanism. The unit also explains the different techniques that are used for detecting garbage objects. You will learn about the functions of the java.lang.ref package and the different types of reference objects. Finally, this unit provides an overview of the PhantomReference, WeakReference, Reference, and SoftReference classes. The second unit covers the architecture of  more...

Java 2 -- Enterprise Java ... Swing class and the Swing components. You will learn to differentiate between Swing and AWT components, and convert AWT-based programs to Swing programs. This unit lists the functionalities provided by the JComponent class, and explains the different methods of the JComponent class. The second unit provides an overview of the different Swing classes. It also explains the different Listener  more...

Computer Fundamentals ...It includes the knowledge and skills required to identify different types of computers, the components of a personal computer (including internal components such as microprocessors) and how these components work together. The module also includes the knowledge and skills relating to computer storage as it applies to hardware?components like floppy and hard disks and performance as it applies to  more...

NETS`S - National Education Technology Standards for Students This course prepares students for meeting the widely adopted National Education Technology Standards for Students. The course completion is set for 90 Days but the student can take less or more time to complete (1 year max). A course designed to prepare students for the NETS*T certification standard. The ISTE National Educational Technology Standards for Students (NETS?S), developed by the  more...

Accounting In An Hour ...think about your role in your organization in an entirely different manner, everyone else will think about you differently, too. You?ll have the tools to take part in meetings, contribute in financial discussions, and move up the ladder in your chosen career. Your instructor for this course is Richard J. Makoujy. Richard J. ?Rick? Makoujy began his career at Price Waterhouse, before joining a  more...

Adobe Flash CS3 Professional: ActionScript 3 UI & Data ...ipulate graphs and display text data. You'll also look at different types of data and how to load and use them in your Flash applications, and discover how to use the new Component elements in Flash CS3. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Bonus--1 year full course access. Adobe Flash CS3 Professional:  more...

Advanced Certificate in Technical Writing ...olled in this program will be able to choose from over 20 different topic areas specific to Technical Report Writing and work with a seasoned Senior Technical Writing Practitioner/Educator who will serve to help guide and administer the program. Open to new and existing technical writers and those seeking a new career track. No perquisites required. Course can be completed in as little as 3  more...

AS9100 Aerospace Standard General Employee Training ...l Aerospace Quality Group (IAQG) and referred to by three different names: AS 9100 (Americas) = EN9100 (Europe) = JISQ9100 (Asia Pacific), although it is recognized as the same standard globally. AS9100 requires an organization?s QMS to demonstrate its ability to consistently provide product that meets customer and applicable regulatory requirements. Customer satisfaction is increased through  more...

Bartending the Easy Way-Online ...orks, which makes you a valued employee.How is this class different than others? Though it is most beneficial to learn all of the drink recipes and to know how to mix the cocktails, that is only a very small part of becoming a professional bartender. There is so much more involved in working behind the bar and this class focuses on the most important aspects of bartending in the real world.  more...

Bartending to the Max-Online ...orks, which makes you a valued employee.How is this class different than others? Though it is most beneficial to learn all of the drink recipes and to know how to mix the cocktails, that is only a very small part of becoming a professional bartender. There is so much more involved in working behind the bar and this class focuses on the most important aspects of bartending in the real world.  more...

Choosing a Renewable Energy Installer Once you`ve made the decision to install either a solar or wind renewable energy system, what are the important questions to ask potential installers? This online class helps you locate installers, and covers important considerations and characteristics to look for. Also, we cover installation considerations, including what you can do to help. Student has access for 30 days but may complete the  more...

Complete Paralegal Training Program (Self-Paced) A complete and comprehensive paralegal training program, taken entirely online, designed as a 5 to 6 month fast-track course but can be taken at a accelerated pace. This is a industry standard Certificate of Completion program. This state-of-the-art paralegal home training course, through which the student may quickly and easily learn this complex, prestigious and fascinating discipline, was  more...

Comprehensive Leadership Training ...effective leadership. The course looks at Leadership from different conceptual perspectives giving it a wide-ranging base. This course is meant for working people in leadership positions and for those who are about to enter into positions with leadership responsibilities. Welcome to our Comprehensive Leadership Training Course There is such a dearth of good leaders everywhere that they are the  more...

Crystal Reports 8 This self-paced interactive course will give the student in-depth knowledge of Crystal Reports 8 and all of its functionality. One of the greatest challenges in working with data and databases is creating useful, effective, and efficient reports that people will use to enhance the business capabilities of their companies. Upon completion of this course, the student will be able to quickly create  more...