From Serebra Learning Corporation
The Art of Global Communication 
Considering that communication is something you do every day, how many people actually stop to consider what is happening before they speak? Can you just talk without thinking too much about the target audience, the message to be communicated, and a host of other information? Communication is too important to be left to chance. The subtleties of language, expressions, and gestures all enrich the
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Inbound Call Center Technology 
...explore ways current technology might evolve. It examines different methods of obtaining this technology, and outlines how to protect your call center through
Disaster Recovery Planning. Understanding inbound call center technology is one important step to providing better service to your customers. Having technical knowledge of the call center is a considerable advantage when few in the call
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Establishing a Relationship with Internal Clients 
Even if your clients are internal to your organization, you still need to spend time getting to know them, and understanding what it is they require from you. When you are dealing with internal clients, there may be a temptation to think you know everything about them, and about the project. This course will stop you from making that mistake. It will enable you to understand your clients' needs
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Project Management Professional Cost Management 


Project
Management:
Cost Management, is the fifth of eleven courses in this curriculum. After the completion of this course you will be able to calculate a cost performance index, calculate a schedule performance index and calculate your estimate at completion using three different methods . The Prime-Project Management Professional curriculum introduces advanced level project coordination
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Graphic Design Primer 
This
WestNet e-Learning module explores the basics of graphic design, including color theory, readability, page layout, and composition as they relate to
Web design.
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Installation of ISA Server 2004 
To demonstrate how to install
ISA Server 2004 and configure web proxy, firewall, and
SecureNAT clients IT professionals responsible for implementing network and perimeter security measures, including
Internet firewalls, application layer filters, and screened networks; IT professionals responsible for implementing caching servers and additional mechanisms to protect public-facing
Web servers; IT
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Troubleshooting Wireless LAN Installations 
In this module, we discuss the more common obstacles to successful implementation of a wireless
LAN, and how to troubleshoot them. Wireless
LANs have their own set of challenges, mainly dealing with the behavior of RF signals. There are different methods of discovering when these challenges exist and each of the challenges discussed has its remedies and workarounds.
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Encryption Technologies 
To discuss techniques for encrypting information
Network administrators, firewall administrators, systems administrators, application developers, and IT security officers
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Microsoft Project 98 Basic 
Microsoft
Project 98 is the leading project management software tool. This course provides an introduction to project management and using Project 98 to help manage projects. After completing this course, you should understand basic principles of project management and be able to use Project 98 to assist in creating a project
Work Breakdown Structure and in sequencing tasks in order to create a
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Using Your Dell Axim 
The course will cover how to use
PDA hardware and system components such as the stylus, buttons, and features. The course includes how to enter and find information. The course will give an overview of using the programs that come with the PDA and connecting to the world with your PDA. A computer user who has computer experience, and is adding the use of a PDA into his/her daily activities.
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Introduction to ASP.NET Part 2: ADO.NET, Partitioning, and Tracing 


...d customizing data display. The course then describes the different methods of separating code from content. Learners will understand how to create code-behind classes, add user controls to
ASP.NET pages, and use components in ASP.NET applications. Additionally, the course covers the two tracing techniques in ASP.NET: page-level tracing and application-level tracing, how to enable and disable
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Introduction to ASP.NET Part 2: ADO.NET, Partitioning, and Tracing 
...d customizing data display. The course then describes the different methods of separating code from content. Learners will understand how to create code-behind classes add user controls to
ASP.NET pages and use components in ASP.NET applications. Additionally the course covers the two tracing techniques in ASP.NET: page-level tracing and application-level tracing how to enable and disable
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Business Problem Solving: Critical Thinking and Information Analysis 
...ou will learn multiple analysis techniques as well as the different methods to reach conclusions. The program gives you a process for thinking logically and creatively. Additionally the program provides you with processes and guidelines for both quantitative and qualitative analysis techniques. By applying the information in this program you will be able to analyze the reasoning and conclusions
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From 123-CBT Computer Based Training
Oracle9i Performance Tuning Architecture Strategy 

...cation and format of the alert log file. o
Identify the different methods available for generating user process trace files. o Identify the functions of the
DBA views used to provide data storage statistics. o
Match the dynamic performance views with the statistics they provide. o Match the V$ views used to collect system-wide statistics with their functions. o Identify the factors
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ASP NET Part 2 ADO NET Partitioning Tracing 

...d customizing data display. The course then describes the different methods of separating code from content. Learners will understand how to create code-behind classes, add user controls to
ASP.NET pages, and use components in ASP.NET applications. Additionally, the course covers the two tracing techniques in ASP.NET: page-level tracing and application-level tracing, how to enable and disable
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ASP NET Part 2 ADO NET Partitioning Tracing 

...d customizing data display. The course then describes the different methods of separating code from content. Learners will understand how to create code-behind classes, add user controls to
ASP.NET pages, and use components in ASP.NET applications. Additionally, the course covers the two tracing techniques in ASP.NET: page-level tracing and application-level tracing, how to enable and disable
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Exchange 2000 Server--Part 4 Connectivity 

...atures of the X.400 connector. Identify the functions of different methods of routing mail to a foreign system. Sequence the steps involved in routing messages within the same server. Sequence the steps involved in routing messages within the same routing group. Match methods of routing messages with their descriptions. Manage message queues. Identify the features of the link state table.
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Oracle Reports R6 Control Reports 

...ify the settings to configure a remote server. Identify different methods for running and monitoring a report on a remote server. Identify the different development and runtime environments, and development factors for report execution in different
GUI's. Identify the development factors to be considered for character-mode reports. Identify the steps for developing reports in different
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Oracle Form Builder R6 Controlling the User Interface Programmatically 

... used to programmatically invoke another form. Match the different methods of invoking forms with the tasks they enable you to perform. Write the code to invoke a form in a modeless fashion by using built-ins. Write the code to perform a query at forms startup by using triggers. Match the built-ins for navigating forms with their descriptions. Identify the features of transaction
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Oracle Form Builder R6 Forms Fundamentals 

...ilder runtime environment with their features. Match the different methods for navigating the
Forms Runtime with their features. Identify the tasks that can be performed in the two modes of operation in Forms Runtime. Perform an unrestricted query by using the default functionality. Perform a restricted query by using the
Query Where dialog box. Insert a record by using the default
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SQL Server 7 0 Designing and Implementing Data Warehouses - Part 4 

...Match the
MDX expressions with their examples. Match the different methods of axis content specification with their examples. Match the keywords for dimension specification with their definitions. Match the groups of MDX advanced functions with their members. Define the slices of a cube by using MDX. Create an MDX by using MDX components. Match the
ADO MD objects with their properties.
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Sales Skills Developing a Winning Strategy 

...ductive. She will ask you a series of questions about the different methods used to monitor current market conditions and consumer trends and about the factors you should consider when researching potential clients. Unit 3:
Consult with
Your Clients (0.5 - 1 hour) Correctly list the three steps of the consulting strategy. Complete the three
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Excel 2000 Proficient User 

...plications. Export data to other application. Match the different methods of consolidating data with their uses. Create validation criteria for entering data in a cell range by using a list. Create a message to prompt the user to enter valid data in the cell range of a worksheet. Create an error message to be displayed when incorrect data is entered in any cell of a worksheet. Match the
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CompTIA Linux 2004 Installation 

...siderations for planning a
Linux installation.
Identify different methods to install Linux.
Install
Fedora for configuring a Linux host.
Install
SUSE for configuring a Linux server.
Audience:
The audience includes
Professionals who want to certify their technical knowledge in basic installation, operation and troubleshooting for Linux operating systems.
Deployment:
Self-Study
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Financial Statements Financial Statements Analysis 

...in accounting, how to combat budgeting variances, and the different methods of analyzing financial statements. Learn To Prepare a balance sheet. Prepare an income statement. Identify reasons budgets should be used. Identify steps to correcting variances.
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360-Degree Feedback Experiencing 360-Degree Feedback 

...dback, the benefits of using
360-degree feedback, and the different methods for collecting 360-degree feedback. The program also covers the criteria for selecting raters, the types of rating biases, and guidelines for rating an employee's performance. Additionally, it covers the type of information provided in 360-degree feedback, guidelines for communicating disagreement about the feedback,
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Business Problem Solving Critical Thinking Info Analysis 

...ou will learn multiple analysis techniques as well as the different methods to reach conclusions. The program gives you a process for thinking logically and creatively. Additionally, the program provides you with processes and guidelines for both quantitative and qualitative analysis techniques. By applying the information in this program, you will be able to analyze the reasoning and
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