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Java 2 -- Enterprise Java
... Swing class and the Swing components.
You will learn to differentiate between Swing and AWT components, and convert AWT-based programs to Swing programs. This unit lists the functionalities provided by the JComponent class, and explains the different methods of the JComponent class. The second unit provides an overview of the different Swing classes.
It also explains the different Listener
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From 123-CBT Computer Based Training
The Food and Beverage Industry Overview Version 2
...tes and preferences of a fiercely diverse marketplace, to differentiate their products from their competitors', and to expand globally. Most importantly, they must do all this while keeping operating costs low enough to generate surplus to reinvest in supply chain and infrastructure needs. This course provides a high-level overview of the food and beverage industry environment, including its
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The Food and Beverage Industry Overview Version 2
The Facilitator Role
... define the role of a facilitator, so that you can easily differentiate between facilitated groups and democratic or autocratic groups. Identifying the skills, attitudes and emotions needed to facilitate groups will help prepare you for taking on the task of changing your work group structure. Understanding the responsibilities of the facilitator will help establish the boundaries of what you
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Leading a Customer-focused Team
...that impact on customer service, after being shown how to differentiate between those that do and those that don't. You'll also learn how to coach for performance improvement, using the method that's the most appropriate for the situation.No prescribed service system, no matter how finely tuned, can legislate for every eventuality, and there will be occasions when customer satisfaction is
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Customers Confrontation and Conflict
Is there anything that can torpedo your work day more than an arrogant, obnoxious, rude customer? YES Not knowing how to handle one It's challenging to stay service-minded when the person you are dealing with is being "difficult." This course will give you the perspective to effectively cope with customer conflict, and sound methods to deal with all types of potentially confrontational situations.
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Corporate Culture Building the Service Foundation
...ence. Simple, but effective, exercises will enable you to differentiate between a healthy corporate culture, and an unhealthy one. At the completion of this course, you'll be able to develop a step-by-step action plan that sets the tone for an organization that prides itself on quality service. Finally, you'll gain the know-how to be a dynamic force within your own division, team, or group
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Oracle9i Database Admin Perform Database Backups

...ey Oracle server file structures with their uses. Differentiate between the user and server processes for user interaction with a database. Match the key Oracle memory structures with their functions. Match the functions of the key background processes with their functions. Place a log member from two log groups in a specific directory. Unit 2: Database
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BizTalk Server 2000 Part 4 Components Solutions Troubleshooting

Course Overview This is the fourth course in a five part series that presents the knowledge and skills necessary to create application integration components (AICs) for use with BizTalk Messaging Services. It also covers the deployment and management of an automated business process between trading partners using BizTalk Server 2000. In this respect, it presents a type of practical application
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BizTalk Server 2000 Part 3 Monitoring Orchestration

...alk Orchestration Designer with their functions. Differentiate between the Flowchart shapes that are available on the BizTalk Orchestration Designer Flowchart stencil. Match BizTalk Document Tracking database tables with their functions. Identify the uses of BizTalk Document Tracking. Enable document tracking by using BizTalk Server Administration.
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BizTalk Server 2000 Part 2 Documents Mapping Managing Submitting

Course Overview This is the second course in a five part series that deals with the mapping and managing of document flow. This course covers creating maps using BizTalk Mapper, creating objects in and managing BizTalk Messaging Manager, and the submission of documents to BizTalk Server. The course continues to build upon the scenario companies that form the scenario core of the curriculum,
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Intro to Object-Oriented Programming with Java

...d to objects.
Identify key features of encapsulation.
Differentiate between the different types of access modifiers.
Identify features of various modifiers supported by Java.
Audience:
Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam.
Deployment:
Self-Study
Accreditation
CEU
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Intro to Object-Oriented Programming with Java

...d to objects.
Identify key features of encapsulation.
Differentiate between the different types of access modifiers.
Identify features of various modifiers supported by Java.
Audience:
Programmers who want to add the Java language to their skill set and prepare for the Sun Certified Programmer for Java 2 Platform CX-310-035 exam.
Deployment:
Self-Study
Accreditation
CEU
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Designing Cisco Internetwork Solutions Part 3

...
Distinguish between fixed and variable subnet masks.
Differentiate between the impacts of classful and classless routing protocols on IP addressing plans.
Identify considerations for selecting an end-system IP address assignment method.
Identify guidelines for implementing name resolution.
Unit 2 : IPv6 Addressing (2 hours)
Identify characteristics of the IPv6 address
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Designing Cisco Internetwork Solutions Part 2

...Network (LAN) and shared LAN segmentation technologies.
Differentiate between characteristics of network applications.
Identify considerations for determining the geography of a network.
Identify considerations for deploying L2 and L3 switching designs.
Identify considerations for designing an Enterprise Campus network.
Identify characteristics of network traffic patterns in an
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Oracle8i Backup and Recovery Strategies Backups

...considered when defining a backup and recovery strategy. Differentiate between the user and server processes for user interaction with a database. Match the key Oracle memory structures with their functions. Match the functions of the key background processes with their functions. Match the key Oracle server file structures with their uses. Unit 2: Database Archiving Duration: 1 - 2
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Oracle Reports R6 Control Reports

...: Using the Reports Server Duration: 1 - 2 Hour(s) Differentiate between multi-tier and client-server reporting. Identify the three tiers in the multi-tiered server environment. Identify the parameters for configuring a remote server. Identify the commands that are required to connect to the server. Identify purpose of the Queue Manager. Schedule a report on a remote Reports Server.
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Oracle8 Database Administration - Manage Storage Structures

...ch the components of a Bitmap index with their contents.
Differentiate between B*tree indexes and Bitmap indexes.
Create a normal B*Tree index by using Oracle Schema Manager.
Create a reverse key index by using Server Manager.
Create a Bitmap index by using Oracle Schema Manager.
Modify the index storage parameters by using Oracle Schema Manager.
Allocate index space by using Server
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Oracle8 Database Administration - Create Databases

...s of a tablespace.
Identify the features of a datafile.
Differentiate between the types of tablespaces.
Create a specified tablespace by using Oracle Storage Manager.
Identify the segment storage allocation parameters and what they determine.
Create a temporary tablespace by using Oracle Storage Manager.
Add a datafile to a tablespace by using the Oracle Storage Manager.
Enable automatic
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Sales Skills Overcoming Obstacles

... will learn how to identify a client's key issues, how to differentiate between benefits and features, and how to anticipate objections. Participants will also learn how to create and deliver an effective sales presentation that is geared toward their client's key issues, as well as how to overcome a customer's objections. Learn To Complete a key-issues matrix
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Sales Skills Gaining Customer Commitment

In Sales Skills: Gaining Customer Commitment, you will learn how to establish credibility and develop relationships with your clients, as well as what questions you should ask clients when determining their needs. You will also learn the three stages of need, how to determine which stage of need a client is in, and how to help clients envision themselves benefiting from your product or service. In
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Strategic Management Developing a Successful Process

...e a strategic plan successful. Differentiate among the strategy types. Apply guidelines to secure acceptance for the strategic plan. Recognize the appropriate actions to implement the plan. Identify the guidelines to execute the plan. Recognize the benefits
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Oracle Database 10g Adminsitration Workshop I Part 3

This course provides an understanding of the Database Security. This course will help the learner to understand the benefits of database auditing and monitoring. It also covers Database Listeners and Services. The concept of shared and dedicated servers is also covered. After going through this course, the learners would be able to tune the system for best performance by configuring automatic
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Oracle SQL Specifics Creating and Managing Database Objects

... views.
Use the CREATE VIEW statement to create a view.
Differentiate between a single view and a complex view.
Use the CREATE OR REPLACE VIEW statement to modify a view.
Use the CREATE OR REPLACE VIEW statement with the WITH CHECK OPTION clause to create a view that enables you to perform DML operations on the view.
Use the CREATE OR REPLACE VIEW statement with the WITH READ ONLY option
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Oracle SQL and SQL Plus SQL Plus and Reporting

... Contents
Unit 1: SQL*Plus
Duration: 3 Hour(s)
Differentiate between SQL and SQL*Plus.
Match the SQL*Plus command categories with sample tasks.
Write the code to display the column definitions of a given table.
Complete the SELECT statement that prompts the user to input a value at run-time by using the & substitution variable.
Write the SET command to display the text of a
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Programming XML Using XML

... searching of information. To differentiate between functions of the XML Column and XML Collection storage methods. To identify consequences of enabling a database using DB2 XML Extender. To identify situations where the XML Collection method should be used to store an XML document. Audience The target
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A 2003 Hardware Part 1 Devices System Components

...o identify types of modems. To differentiate between types of portable computers. To identify the features of Personal Computer Memory Card International Association (PCMCIA) cards. To identify types of portable power sources. Audience This is an entry-level audience that want to pass the A+ Core Hardware
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Diversity Managing Diversity in the Workplace

... Identify aspects of the key dimensions of culture. Differentiate between the assimilation and differentiation paradigms for managing inclusion. Identify characteristics of the integration paradigm for managing inclusion. Identify behaviors that can be adopted to manage a diverse workforce. Unit 3: Leading the Inclusive Team (0.5 hours) Identify preconditions for making the
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Diversity Diversity in the Workplace

...influences their relationships with others. They learn to differentiate between-and overcome-stereotyping, prejudice, and discrimination. They acquire the communication skills they need to build on the advantages that a diverse workplace offers. Learn To: Define the many facets of diversity and explore how they can benefit individuals and organizations. Using the iceberg model as a
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Oracle 11i Procure to Pay Part 1

...of integrating Purchasing with various Oracle products.
Differentiate between the three Purchasing open interfaces.
Unit 2: Supplier and Item Management (4 hours)
Identify features of suppliers.
Identify options in the Suppliers window for entering supplier information while defining a supplier.
Identify options in the Supplier Sites window for entering supplier site information
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Building Cisco Multilayer Switched Networks Part 3

...f multiple Hot Standby Recovery Protocol (HSRP) groups.
Differentiate between Hot Standby Recovery Protocol (HSRP) states.
Match commands for configuring Hot Standby Recovery Protocol (HSRP) with their functions.
Identify key aspects of Hot Standby Recovery Protocol (HSRP) interface tracking.
Identify commands used to troubleshoot Hot Standby Recovery Protocol (HSRP).
Identify
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Programming XML Using XML

... searching of information. To differentiate between functions of the XML Column and XML Collection storage methods. To identify consequences of enabling a database using DB2 XML Extender. To identify situations where the XML Collection method should be used to store an XML document. Audience The target
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Programming XM XML Parsing

...y functions of XML parsers. To differentiate between Document Object Model (DOM) and Simple API for XML (SAX) parsers. To identify considerations for using Java when creating an XML application. To identify features of Simple API for XML (SAX) parsing. To identify situations where Simple
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Java for Procedural Programmers Java Concepts

...hy in Java. Learn To To differentiate between WebSphere Studio family members. To identify features of WebSphere Studio Workbench. To identify features of WebSphere Studio Application Developer. To identify features of an object. To identify features of a
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Strategic Sales Developing Executive Proposals

...te a winning proposal. Finally, you will identify ways to differentiate your proposal from those of the competition and understand the keys to successfully presenting a proposal. Learn To: Identify ways to differentiate your proposal from those of the competition. Identify ways to prepare an effective written proposal. Identify keys to present a winning proposal. Audience:
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Java for Procedural Programmers Java Concepts

...hy in Java. Learn To To differentiate between WebSphere Studio family members. To identify features of WebSphere Studio Workbench. To identify features of WebSphere Studio Application Developer. To identify features of an object. To identify features of a
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Self Development Improving Your Memory

...you overcome absentmindedness. Differentiate among the link method, loci technique, acrostics, and peg lists. Identify how managing information prevents information overload. Audience Professionals who are interested in improving their memory. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU
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Career Development Professional Networking

...ss for networking effectively. Differentiate between the necessary credentials for a mentor and a coach. Recognize steps of the process for choosing a mentor or coach. Follow steps of the process for ensuring effective communication. Follow guidelines for establishing beneficial
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WebSphere MQ Programming I

...database resource managers. To differentiate between environments supported by WebSphere MQ. To identify features of the MQCONN call. To identify features of the MQCONNX call. To differentiate between Customer Information Control System (CICS), batch, and Information Management System
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MS Win XP Install Admin Part 3 TCP IP NOS Environments

...net Protocol (IP) address in Windows XP Professional. o Differentiate between requirements for using the Domain Name System (DNS) or the Windows Internet Name Service (WINS) for name resolution. o Differentiate between requirements for using the Domain Name System (DNS) or the Windows Internet Name Service (WINS) for name resolution. o Sequence the stages in the host name resolution
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MS Win XP Install Admin Part 4 Remote Mobile Computing

...cheme for a computer running Windows XP Professional. o Differentiate between characteristics of the standby and hibernation power-saving options available in Windows XP Professional. o Identify Add Printer Wizard options that can be selected when manually installing a local printer in Windows XP Professional. o Identify Add Printer Wizard options that can be selected when installing a
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WebSphere MQ Programming I

...database resource managers. To differentiate between environments supported by WebSphere MQ. To identify features of the MQCONN call. To identify features of the MQCONNX call. To differentiate between Customer Information Control System (CICS), batch, and Information Management System
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WebSphere MQ Programming II

...features of remote queuing. To differentiate between datagram, request, reply, and report message types. To identify stages involved in replying to a request. To match syncpoint control options with their effects. To identify features of message backout. To
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MS Win XP Install Admin Part 4 Remote Mobile Computing

...cheme for a computer running Windows XP Professional. o Differentiate between characteristics of the standby and hibernation power-saving options available in Windows XP Professional. o Identify Add Printer Wizard options that can be selected when manually installing a local printer in Windows XP Professional. o Identify Add Printer Wizard options that can be selected when installing a
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MS Win XP Install Admin Part 5 Disk File Mgt

...artitions on a basic disk in Windows XP Professional. o Differentiate between the capabilities of the FAT and FAT32 file systems that are supported by Windows XP Professional. o Identify the capabilities of the New Technology File System (NTFS) that are supported by Windows XP Professional. o Identify guidelines for selecting a file system when formatting a hard disk in Windows XP
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WebSphere MQ Programming II

...features of remote queuing. To differentiate between datagram, request, reply, and report message types. To identify stages involved in replying to a request. To match syncpoint control options with their effects. To identify features of message backout. To
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MS Win XP Install Admin Part 5 Disk File Mgt

...artitions on a basic disk in Windows XP Professional. o Differentiate between the capabilities of the FAT and FAT32 file systems that are supported by Windows XP Professional. o Identify the capabilities of the New Technology File System (NTFS) that are supported by Windows XP Professional. o Identify guidelines for selecting a file system when formatting a hard disk in Windows XP
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Defining Microsoft NET Solution Architectures Part 2

...a functional specification. To differentiate between elements of a functional specification. To identify benefits of creating a logical design. To identify features of common layers determined during logical design. To identify features of synchronous and asynchronous calls.
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Organizational Skills Time Management

... the myths of time management. Differentiate between important and urgent issues. Identify time control problems. Develop a time management plan. Audience This course is for managers and employees who want to improve their management skills. Deployment Options e-Learning Accreditation NASBA
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Creativity Innovation Fostering a Ceative Environment

...udit. Recognize the qualities that differentiate creative communication from other types of communication. Identify the four personality types that can impact creative communication. Recognize questions you should ask yourself to determine the effectiveness and efficiency of a creative team. Simulation
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Defining Microsoft NET Solution Architectures Part 2

...a functional specification. To differentiate between elements of a functional specification. To identify benefits of creating a logical design. To identify features of common layers determined during logical design. To identify features of synchronous and asynchronous calls.
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Defining Microsoft NET Solution Architectures Part 4

...s for creating a security policy. Differentiate between security concepts in the .NET Framework. Identify .NET Framework security features. Identify guidelines for designing authorization and authentication strategies. Identify guidelines for designing authorization strategies for User Interface (UI),
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Understanding Wireless Sol Part 1 Wireless Fund WPANs

...lications of wireless technology. Differentiate between Wireless Personal Area Networks (WPANs), Wireless Local Area Networks (WLANs), and Wireless Wide Area Networks (WWANs). Identify features of electromagnetism. Identify components of a radio signal. Match radio signal modulation types with their
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Business Finance Valuation of Stocks Bonds

...it 1: Bonds (0.5 - 1 hour) Differentiate among the four main types of bonds. Identify advantages and disadvantages of the types of bonds. Recognize types of specialized bonds. Calculate the coupon interest payment for a bond. Differentiate between a
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Business Accounting Accounting for Assets

...ntages of purchase discounts. Differentiate between periodic and perpetual inventory systems. Identify types of costs included in inventory valuation. Differentiate among types of inventory costing methods. Identify the equation for calculating the inventory turnover ratio.
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Business Accounting Accounting for Liabilities

...orted on financial statements Differentiate between the two types of leases Differentiate between the two types of pension obligations Identify factors that affect a bond's price Differentiate between premium and discount bonds Simulation Overview:
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Business Accounting Accounting for Stockholders Equity

...s of Stock (0.5 - 2 hours) Differentiate between types of stock. Identify advantages of issuing stock instead of debt instruments. Identify disadvantages of issuing stock instead of debt instruments. Identify advantages of convertible bonds. Identify the
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Economics Foundations of Macroeconomics

...rs that stimulate economic growth. Differentiate between real and nominal GDP. Outline the main categories of economic indicators. Recognize how to interpret the CPI. Interpret a key investment indicator. Identify key areas of government spending. Show the
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Defining Microsoft NET Solution Architectures parat 4

...s for creating a security policy. Differentiate between security concepts in the .NET Framework. Identify .NET Framework security features. Identify guidelines for designing authorization and authentication strategies. Identify guidelines for designing authorization strategies for User Interface (UI),
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Communicating w Difficult People Working with Difficult Employees

...es for each personality type. Differentiate between supportive and defensive language. Apply the HELP acronym to prevent negative situations caused by difficult behavior. Recognize potential obstacles to communicating effectively. Discipline a difficult employee by applying the
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Java for Procedural Programmers Object Technology

...tures of object technology. To differentiate between procedural and object approaches to encapsulation. To differentiate between procedural and object approaches to modeling. To identify features of Java. To identify aims of Java. To identify standardized class
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Java for Procedural Programmers Object Technology

...tures of object technology. To differentiate between procedural and object approaches to encapsulation. To differentiate between procedural and object approaches to modeling. To identify features of Java. To identify aims of Java. To identify standardized class
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Excellence in Service Fundamentals for Employees

... of going beyond just satisfying customers. You will also differentiate between internal and external customer needs and understand the relationship between supporting your internal team and how it positively enables you to exceed your external customer's expectations. Learn To: Understand the importance of customer service, including how to develop loyal customers and maintain a
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Excellence in Service Building Lasting Customer Relationships

...eloping loyalty. Develop loyalty by recognizing how to: differentiate between satisfied and loyal customers; build loyalty through emotional attachment; and follow the four stages of loyalty. Audience: Supervisors, team leaders, and managers who want to learn how to establish service standards and build a customer service team. Deployment: e-Learning Accreditation NASBA
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LAN WAN Integration

... Remote Access Services (RAS) Differentiate between the features of static routing and dynamic routing. Audience The audience for this course includes IT professionals experienced in the fields of network design, network management and network support. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs
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Workplace Aggression Recognizing Aggressive Behavior

...ages of workplace aggression. Differentiate among the nine common profiles of aggressive employees. Audience Managers and employees who want to learn how to recognize and understand the stages of aggressive behavior. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English
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Decision Making Problem Solving Decision Making Fundamentals

... Define decision making. Differentiate between decision making and problem solving. Recognize who has the authority to make decisions. Identify characteristics of a good decision maker. Determine the steps to take before making a decision. Simulation Overview:
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Leadership Development Motivation

...tor for a given circumstance. Differentiate between intrinsic and extrinsic rewards. Increase motivation within a team. Audience This course is for managers who want to improve their ability to motivate employees. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs
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Employee Performance Managing Difficult People

... behavior affects an organization. Differentiate between resolving conflict and managing a difficult person. Recognize your options when faced with a difficult person. Simulation Overview: Each of the simulations allows you to practice the skills learned in the instructional content. You will enter
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Value Chain Management Elements of the Value Chain

... satisfaction. Learn To Differentiate between the value chain and the supply chain. Identify key features of value chain management. Identify benefits of customer loyalty. Identify criteria to target most profitable customers. Identify advantages of
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Employee Performance Resolving Conflict

...flict can benefit an organization. Differentiate between conflict resolution and conflict management. Simulation Overview: Each of the simulations allows you to practice the skills learned in the instructional content. You will enter realistic scenarios in which you will interact with a variety of individuals. By using the
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Essentials of Management Succeeding as a New Manager

...our attitude when managing others. Differentiate between autocratic and democratic managing styles. Anticipate how employees will react to your new role as manager. Simulation Overview: In this simulation, you will meet with Carla Jackson, an Assistant in Icon's Human Resources Department. Through your
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Essentials of Management Creating a Positive Workplace

...hat a positive workplace provides. Differentiate between positive and negative employee behaviors. List the three steps you can take to promote a positive workplace. Simulation Overview: In this simulation, you will meet with Carla Jackson, an Icon International Human Resources Assistant, to discuss the
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Value Chain Management Managing the Transition to a Value Chain

...llenges when managing change. Differentiate between quality and productivity challenges when implementing change. Recognize the challenges posed by benchmarking when managing change. Audience Participants in this course may be Involved in middle/senior management functions such as project implementation, strategic planning, and team
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Change Management Adapting to Change

...ommon misconceptions about change. Differentiate between change and transition. List the three phases of the transition process. Simulation Overview: In this simulation, you will meet with Carla Jackson, one of Icon International's Human Resources Assistants. You will discuss the truths about change, the
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Facilitation The Effective Facilitator

...rd information. Learn To Differentiate between facilitation and leadership. Apply behaviors to succeed as a facilitator. Enhance their credibility as a facilitator using neutrality. Apply techniques to show assertiveness during a meeting. Apply
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Facilitation The Facilitation Process

...ing to Facilitate (0.5 - 1 hour) Differentiate among the methods for interviewing team members. Identify characteristics of an effective agenda. Use structural tools to enhance your role as a facilitator. Establish ground rules before a meeting begins. Apply steps to prepare a
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Correcting Performance Problems Identifying Performance Problems

...tendance Problems (0.5 - 1 hour) Differentiate between simple and complex attendance problems. Select the effects your organization may experience due to attendance problems. Identify the guidelines that will help you meet with an employee who has an attendance problem. Select the circumstances in
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ISO 9001 2000 Overview of Standards

...ISO standards development process. Differentiate between the standards in the ISO 9000 series. Identify the eight key principles of Quality Management (QM). Identify steps in the process to develop and implement a Quality Management System (QMS). Sequence the steps in the process approach to Quality
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Coaching Building Relationships

... Identify the characteristics that differentiate coaching from managing. Select the characteristics of a good coach. Establish a coaching relationship with an employee by following recommended actions. Communicate expectations and feedback to employees by applying proper procedures.
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Coaching Applying the Coaching Process

... a clear and effective manner. You will also learn how to differentiate between performance goals and long-term goals, implement an appropriate reward system, and monitor your employees' performance. Learn To Apply the COACH acronym when coaching an employee. Set appropriate goals when coaching employees.
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Team Management High Performance Teams

...tify the characteristics of teams. Differentiate between groups and teams. Develop the qualities of a good team leader. Recognize the lifecycle of a team. Simulation Overview: Each of the simulations allows you to practice the skills learned in the instructional content. You will
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Team Conflict Resolving Team Conflict

...rale, progress, and the workplace. Differentiate between organizational and interpersonal sources of team conflict. Identify conflict resolution styles. Identify signs of conflict. Approach team conflict by following the correct guidelines. Simulation Overview:
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Team Participation Teamwork Fundamentals

...eams encounter. Learn To Differentiate between traditional and self-directed work teams. Address problems that occur within a team. Identify your responsibilities as a team member. Set appropriate team goals. Handle conflict within a team. Audience
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Team Participation Team Communication

...ee levels of verbal communication. Differentiate between denotative and connotative word meanings. List the two ways power can influence communication. Apply the five guidelines that foster a supportive communication environment Use the TRUST acronym when communicating. Simulation
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Team Participation Resolving Conflict in Teams

...real benefits. Learn To Differentiate between the content and process of conflict. Understand why lack of team conflict is unhealthy. Employ the eight-step process for resolving conflict. Understand how power influences team conflict. Apply six
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Virtual Teams The Fundamentals

...t add complexity to virtual teams. Differentiate among the types of virtual teams. List the benefits of serving on a virtual team. Simulation Overview: In this simulation, you will meet with Janet Porter, Icon's Director of Business Development, to discuss virtual teams and their place in the corporate
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Virtual Teams Participating in Virtual Meetings

...gs conducted in a virtual setting. Differentiate among the types of work completed by virtual team members. Simulation Overview: In this simulation, you will meet with Janet Porter, Icon's Director of Business Development. Janet is an experienced member of virtual teams, and she would like to discuss virtual teams with you.
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SAP R 3 3 0 Fundamentals

...ages for business and the user. This course will help you differentiate between each integrated application module of the SAP R/3 3.0 system. Through the use of examples of system functions, you will get the user's perspective of the dialog-oriented structure of SAP R/3 3.0.
L earn To:
Discuss the functionality and capabilities of using the SAP R/3 3.0 system in an open system
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Programming XML XML Parsing

...y functions of XML parsers. To differentiate between Document Object Model (DOM) and Simple API for XML (SAX) parsers. To identify considerations for using Java when creating an XML application. To identify features of Simple API for XML (SAX) parsing. To identify situations where Simple
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Achieving Success Without Authority Personal Accountability

...ing action words in questions. Differentiate between positive and negative coaching behaviors. Differentiate between accountability and responsibility. Differentiate between direct and indirect accountability. Differentiate between influence and manipulation. Audience This series is
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Achieving Success Without Authority Focusing on Results

...or aligning goals with values. Differentiate between high and low self-esteem. Identify a strategy to beat procrastination. Identify key characteristics of motivated people. Identify three areas of organizational influence. Differentiate between the roles of
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Self Development Balancing Your Personal Professional Life

...ces of stress. Learn To Differentiate among values, needs, and wants. Take actions to make your daily life reflect your priorities. Manage the sources of stress in your professional and personal life. Use communication to manage stress. Take actions to
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A 2003 OS Technologies Part 2 Configuring Managing

...ristics of the disk DEFRAG. To differentiate between NTFS and FAT file systems. To identify fundamentals of file system conversion. To create a file or folder. Audience This is an entry-level audience that want to pass the A+ Operating System Technologies (2003) Examination or that have a strong interest in
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A 2003 OS Technologies Part 3 Troubleshooting

...rs with their descriptions. To differentiate between components of the Windows 98 and Windows NT Registry. To identify features of the Registry structure. To match commands on the Registry Editor menus with their functions. Audience This is an entry-level audience that want to pass the A+ Operating System
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A 2003 OS Technologies Part 4 Network Fundamentals

...net access. Learn To To differentiate between network types based on operating systems (OSs). To match options available when configuring a network adapter with their functions. To identify advantages of Transmission Control Protocol/Internet Protocol (TCP/IP). To sequence the
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CCNT Basic Data Communications v6 0 Part 1

This course gives students an introduction to data networks, signals and to data transmission. The Data Networks and Signals section teaches about data terminal equipment (DTE), data communication equipment (DCE), the OSI model, and analog and digital signals. The Data Transmission section teaches about half-duplex and full-duplex circuits, and switched and non-switched data circuits. This section
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E-Business Technology Fund Part 3 Java Security Web Services Framework

...es of pervasive computing. To differentiate between threats to an end-to-end model. To identify countermeasures to security threats. To match cryptographic methods with their descriptions. To identify features of the IBM e-business strategy. To identify
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Managing Generations in the Workplace Understanding the Generations

...personalities. Learn To Differentiate between the Boomer generation and the Builder generation. Differentiate between Generation X and the Boomer generation. Differentiate between the e-Generation and the Boomer generation. Identify differences in value systems that can cause
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MS SharePoint Portal Server 2003 Introduction for Admins

...L Administration pages and command-line administration.
Differentiate between managing search settings for a server farm and a portal.
Audience:
This series is intended for IT professionals and network administrators with experience in network infrastructures using Microsoft Windows Server 2003.
Deployment:
Self-Study
Accreditation
CEU credits: 0.30 CEUs
Language
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MS Project Server 2003 Introduction Part 1

...rk with multiple projects in an enterprise environment.
Differentiate between the three hierarchies that can be used in an enterprise implementation.
Unit 2: Planning the Project Server 2003 Infrast.
Identify client-tier options in an EPM Solution.
Identify application-tier options in an EPM Solution.
Identify database-tier options in an EPM Solution.
Identify factors that affect
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Windows Server 2003 Planning Network Infrastructure Part 1

... for DHCP server placement. To differentiate between DHCP infrastructure types. To identify circumstances in which scope reservations should be defined. To identify guidelines for solving DHCP problems. To match DHCP troubleshooting tools with their purposes. To
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Windows Server 2003 Planning Network Infrastructure Part 1

... for DHCP server placement. To differentiate between DHCP infrastructure types. To identify circumstances in which scope reservations should be defined. To identify guidelines for solving DHCP problems. To match DHCP troubleshooting tools with their purposes. To
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Designing a MS Exchange Server 2003 Organization Infrastructure

...design considerations associated with universal groups.
Differentiate between security and distribution groups.
Identify considerations for designing an administrative plan.
Identify characteristics of administrative model types.
Identify characteristics of administrative roles.
Unit 2: Routing Groups and Server Placement
Identify factors that influence routing group
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From HAZMAT Plans & Programs, Inc
Welding and Cutting

...ding or cutting.
LEARNING OBJECTIVES:
- Be able to differentiate between the standards for gas and arc welding and cutting
- Know the various fire prevention methods
- Understand the need and methods of ventilation
- Know the dangers of preservative coating and how to minimize them
Course Duration: 1 Hour
Course Cost: $20. 00
Course Demo and Registration:
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From Compliance Solutions
Confined Space Entry-Online
...ated with confined spaces. This training will help you to differentiate between a Permit-Required confined space and a Non-Permit-Required confined space. The course will address the hazards associated with confined spaces and it will outline the duties and responsibilities of all members of a confined space entry team, emergency rescue procedures, and plan development.
In addition to
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From Learn Skills
Retail Training - Coordinate merchandise presentation
How many times have you found yourself entering a store or walking down an aisle because you felt a drawna towards a window or merchandise display? What is it that makes us walk into one store but past others? The way that merchandise is displayed plays a very powerful role in enticing customers to look at store products and influencing their impulse to buy. Displays can create a visually
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From Serebra Learning Corporation
Implementing an Organization-wide Mentoring Program
Would a mentoring program give your employees the extra edge they need to succeed? In this course, you'll learn about the purposes, advantages, and procedures involved in developing a mentoring program. You'll examine the program coordinator's role and the guidelines that should be in place before the program begins. You'll learn about selecting and matching mentors and proteges and motivating
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Progressing through the Complex Sale
High-value purchases impact across the whole organization. So it's not surprising that these buying decisions are made by those at the top. But getting to these decision-makers isn't easy, which is why selling at an executive level is a more complex operation that requires all the resources of the highly skilled salesperson. This course is directed at supplying those resources. Salespeople who are
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From Executive-level Sale to Strategic Partnership
Selling at an executive level doesn't stop when the contract is signed. To develop the business and prevent attack from the competition, major accounts need nurturing. This course illustrates how knowledge of various corporate cultures will give you a customer compatible approach that safeguards and maximizes your account revenue. Salespeople who sell at an executive level and obtain and maintain
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The Strategic Account Sales Approach
A successful sales track record doesn't come from a hit-or-miss approach. It comes from the implementation of step-by-step processes that help ensure predictable, repeatable, and measurable results. In this course, you'll learn about the strategic account sales (SAS) approach for successful sales. You'll start by gaining an understanding of the premises and strategy behind the approach. Then
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The Territorial Account Sales Approach
A successful sales track record doesn't come from a hit-or-miss approach. It comes from the implementation of step-by-step processes that help to ensure predictable, repeatable, and measurable results. In this course, you'll learn about the territorial account sales approach for successful sales. You'll start by gaining an understanding of the premises and strategy behind the approach. Then,
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The Food and Beverage Industry Overview Version 2
...tes and preferences of a fiercely diverse marketplace, to differentiate their products from their competitors', and to expand globally. Most importantly, they must do all this while keeping operating costs low enough to generate surplus to reinvest in supply chain and infrastructure needs.This course provides a high-level overview of the food and beverage industry environment, including its
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ITIL The Service Desk and Incident Management
Organizations that provide IT services to internal or external customers need to provide excellent services to increase the quality of, and the profits for, the organization. The IT infrastructure library (ITIL) can help organizations achieve these goals. At the same time, ITIL can help organizations to increase external and internal customer satisfaction. The delivery and support of IT services
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Technical Support Agent Survival Skills
Coping with stress is an everyday issue for the Technical Support Agent (TSA). The focus of this course is specifically directed to the situations that TSAs encounter. The course will help the TSA avoid burnout and manage job responsibilities by identifying the causes of stress, prevention methods, and time management skills. Technical Support Agents seeking to acquire new skills or improve the
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Leading A Customer-Focused Team
The quality of your customer service is in the hands of the people who deliver it. As their leader it's your responsibility to give them the direction, resources, and support they need to succeed. This course shows you how to work with them to create a customer-focused environment that fulfills customers' expectations while still achieving corporate goals. The first lesson explains how to work
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Information Technology IT Industry Overview Version 1
Though estimates on global spending for information and communications technologies run in the trillions of dollars, this giant industry continues to struggle through fluctuating markets and must concentrate on continuous improvement to survive. Most agree that the demand for IT products and services will continue to increase, but at the same time, the customer is demanding more value per dollar
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Essentials of External Consulting
You may already have a reputation as something of an area specialist or problem solver. You may have a number of years of general management experience, or you may have recently acquired a management qualification. Perhaps you've now been asked to deploy your knowledge in an external consulting role. What do external consultants really do? Although they may work in a variety of disciplines,
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Managing Delivery
Delivering to clients is the most important thing you do as an external consultant. Everything else--the selling and the fighting to win the contract--stands for nothing if you fail to deliver outstanding results time and time again. To keep your reputation intact, delivering to time, quality, and budget is the very least that you must achieve. To ensure that clients remain enthusiastic about what
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Diagnosing and Planning
Your success as a consultant depends on your ability to diagnose each situation correctly. You need to use your previous experience, and bring fresh ideas to every new contract. Frameworks and models help you to make an effective diagnosis. They help you to evaluate the strategic position of the client organization, which is vital. To deliver solutions that are relevant and appropriate to the
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Internal Consulting Skills
What skills do you need to be a successful internal consultant? What skills do you have already, and which should you develop further? This course gives you the opportunity to review your existing abilities and ways of improving your current performance. Internal consulting is not only about your specialist or technical knowledge. It's about your ability to communicate. If you fail to get your
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An Introduction to Project Management PMBOK-Third Edition aligned
Imagine trying to control the unexpected and unpredictable through processes in such a way that you meet the cost, quality, and time expectations of all invested parties in order to accomplish a temporary endeavor. This is the mission of project management. Challenging? Yes. Impossible? No. All industries employ project managers to implement processes as a way to control business. In fact, the
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Developing Fundamental Critical Thinking Skills
You may not need an MBA to succeed in the corporate arena, but regardless of position or industry, you do need to be able to analyze, reason, and communicate effectively. These and other critical thinking skills are increasingly consequential as organizational planning and decision making become more distributed and reliant on written and verbal communication factors. Developing Fundamental
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Self-empowerment Managing from Within
Have you ever thought that you could be the best boss you've ever had? By developing attitudes and skills that empower you, you can manage from within and become your own best boss. Self-empowerment is the process of taking responsibility for your attitudes, behaviors, and actions at work to maximize your effectiveness. As an empowered employee, you will be driven by ownership, initiative, and
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Goals and Goal Setting
Most achievements, great or small, begin with an important first step: setting a goal. A clearly defined, attainable goal embodies a vision of what is possible. It's a guide star for those who navigate a course through obstacles to a desired accomplishment. However, the process of setting appropriate goals is often oversimplified or overlooked entirely. A well-constructed goal is challenging, yet
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An Essential Guide to Giving Feedback
The performance of any business depends upon the performance of everyone within the organization. To ensure that all staff are meeting their potential it is essential that there is a culture which enables feedback to be given and received. This course enables you to become familiar with the key aspects of giving candid, constructive feedback about performance. The purpose of this course is to
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What Is Emotional Intelligence
Does IQ determine your destiny? For years, that was an overriding belief. However, new behavioral research shows that IQ provides, at best, a narrow view of human intelligence. Factors such as self-awareness, impulse control, persistence, zeal, self-motivation, empathy, and social deftness contribute greatly to an individual's success. These qualities, termed "emotional intelligence," often
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Increasing Your Emotional Intelligence
In today's workplace, you need to have both the intellectual skills to do the job and the emotional intelligence to interact effectively with co-workers. The successful leaders and managers around you outshine others because of their stellar people skills. Most people believe that emotions are automatic responses that they have no control over. Few realize that their emotions are determined by
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Getting Results from the Boss
What does the word "boss" mean to you? Does it stand for Big Old Stubborn Sourpuss? Or does "boss" conjure an image of a level-headed, flexible, and thoughtful co-worker? Whatever the case, as an employee working in a subordinate role, it's up to you to learn how to get the results you desire. That means knowing how to do everything from building a relationship with your boss to dealing
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The Impact of Culture on Communication
Everything you say is influenced by culture. You operate with a set of invisible beliefs, values, and assumptions that become apparent to other people in the way you behave. Culture is important to the way you communicate, even though it is often hidden. Understanding more about culture can be a real bonus when working as part of any global organization. Showing your customers and coworkers in
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Effective Mentoring
Perhaps your organization has asked you to help induct a new employee. Maybe a junior colleague has approached you for guidance. Or perhaps you want to "fast track" a rising star into a particular leadership position. Whatever the case, before you sign on as a mentor you'll want to learn all you can about the process, from how mentoring benefits you and your career to how you can best assist your
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The Mentoring Manager
Looking for ways to enhance your managing skills? In this course, you'll acquire expertise as a mentor that will benefit your employees, your organization, and your own career. You'll examine how mentoring differs from managing, and you'll brush up on essential communication skills. Finally, you'll learn to use mentoring to improve on team organization, dynamics, and performance. Managers,
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Introduction to Work Force Generations
Why do people seem so different in what they value, how they live, and how they behave at work? The worlds your co-workers grew up in may have been very different. There are four generations interacting in the work world of today: the silent generation, baby boomers, Generation X, and Generation Next. The differences among these four generations can cause major differences in behavior and
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Mindsets Emotions and Coaching
What makes coachees receptive to your advice? What makes them willing to listen? Much of your success depends on the mindset, moods, and emotions of the people you coach. If they are feeling negative about the coaching experience or overcome with anxiety about poor workplace performance, they are unlikely to be receptive--no matter how valuable your insight may be. Getting in tune with your
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Managing and Rewarding Top Performers
Does your company have a policy in place for hiring and retaining its top-performing employees? Would you know how to convince valuable employees to stay if they were to hand in their resignation? It is becoming increasingly difficult for companies to retain their top-level employees in today's competitive market. This course examines how to attract and ultimately retain top performers through a
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The Potential of Self-directed Learning
How often have you heard these buzz words of the '90s: self-directed learning; continuous learning; the learning organization; the knowledge worker? If you wonder what these terms really mean, why they are so important, and how you rate as a worker for the 21st century, this course is for you. Find out what you can do to take control of your own skill and career development. Learn to identify
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Management of the HR Process HRCI SPHR
As HR moves into the twenty-first century, its role is becoming key in developing organizational strategy. As a result, it is crucial for HR professionals to have a working knowledge of other functional areas of the business, so that they can provide the operational and administrative support necessary to attract and retain qualified employees. This course explains how to strategically diagnose
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Managing Working Capital
Working capital management influences both a firm's risks and its expected returns. As such, it is an important determinant of firm value. Investment and financing decisions are interconnected, thus they cannot be made independently. Financial planning will make you think systematically about the relationships among your goals for growth, investment, and financing. After completing this course,
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Globalization and Our Changing World
Globalization has become a foundation for most major corporations. This course provides you with a "big picture" view of globalization. You will be introduced to the trends that have opened the doors to a global economy and the factors that drive corporate globalization. You will also learn about the major trade agreements that pave the road to global commerce. Executives, managers, supervisors,
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Globalization and Your Company
This course will help you decide if globalization really makes sense for your product or service. You'll learn about the challenges of taking a product or service global, and ways to determine global readiness. You'll also explore business approaches for globalization, including the development of foreign operations. Executives, managers, supervisors, team leaders, and other business professionals
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The Imperatives of Innovation and Leadership in Strategy
This course is designed for individuals aspiring to become strategically focused in their business operations and to innovate and lead change in their organizations. As organizations strive to keep abreast of a fast-changing business environment, the need for innovation increases. While some companies focus on incremental and continuous innovations, other companies have managed to create
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Lean Concepts
Most business processes are 90 waste and 10 value-added work. The challenge for businesses today is to find new ways to dramatically reduce costs and improve investment returns while better serving their customers. To meet these challenges, organizations have turned to Lean Thinking, which seeks the elimination of all forms of waste, strives for continuous improvement, and simplifies business
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Probability and Statistics
The Measure step of the DMAIC system used in Six Sigma relies on the use of probability and statistics to produce information on variations in process. Black Belt candidates must be proficient in descriptive, inferential, and process-oriented statistical thinking; must understand how to stratify data; and must appreciate the uses of the Central Limit Theorem and inferential statistics to interpret
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Calculating Process Capability
When process data fails to produce a normal distribution, special indices are required to calculate process capability. This course teaches Black Belt candidates the indices for non-normal process capability, and discusses how to transform non-normal data for use in standard statistical tests. It also examines the difference between continuous and discrete data, and the distributions used for
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Lean Logic
Suppose a friend told you that it was more efficient to put on your shoes before your pants when getting dressed. What is the logic behind taking an action that seems so counterintuitive? You probably wouldn't implement this new methodology without a thorough explanation of its origin and logic, right? Some of the lean manufacturing suggestions may also strike you as counterintuitive. That's
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Measurement Assessment and Metrics
Were you ever in a situation where you started a new project and weren't sure of its effectiveness? Is your new process trending toward success or failure? These are questions that should be on the mind of every manager. An effective manager is continuously gathering, monitoring, and analyzing information as it relates to organizational performance.This course explores data analysis techniques
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Trade Secrets
A trade secret is information that is of proven economic value to its owner, is actively protected, and is not generally known to competitors. Trade secrets are important because they provide a competitive advantage to their owners and may be the only viable form of legal protection available. They are protected under the Uniform Trade Secrets Act (UTSA), in those states that have adopted it, and
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Doing Business with the Government
This course explains how to identify, win, and manage contracts with the largest consumer of goods and services in the world--the U.S. government. Each year the federal government awards contracts worth over $200 billion to businesses of all sizes and diversity. Of the 20 percent of contracts designated for small businesses, one quarter are aimed at women-owned businesses and another quarter for
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Independent Contractors and Temporary Employees
Many companies are hiring contract or temporary employees to meet their changing staffing needs. Before hiring an independent contractor or temporary employee--also referred to as a contingency worker--companies should be aware of the costs involved along with the relevant legal and taxation issues. It is important that both parties have a clear understanding of the terms of their agreement with
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Usability Engineering
This WestNet e-Learning module presents the concept of usability engineering and also explores the various forms of testing and measurement, measurement devices, and methodology.
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Advanced Technology Concepts for Web Designers
To introduce users to the incorporation of JavaScript and other technologies such as DHTML, cookies and plug-ins in web sites, and to web site publishing, web site maintenance, and database integration Web authors, webmasters, marketing and communications professionals, PR professionals, graphic designers, desktop designers, technical writers, and library scientists
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Supervisor and Manager Sexual Harassment Awareness
Sexual harassment can have a very negative impact on victims, offenders, and the company in which the offense occurs. There are many forms of prohibited conduct that can create a hostile working environment. Training managers and supervisors about the areas of prohibited conduct is an important part of reducing liability. Company managers have an additional responsibility to both their employees
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Supervisor and Manager Sexual Harassment Awareness Multi-State Edition
Sexual harassment can have a very negative impact on an organization's work environment. Managers and supervisors have a responsibility to both their employees and their company to know their role in preventing and responding to sexual harassment. This role includes knowing the laws, guidelines, policies, and resources for correcting, preventing, and investigating sexual harassment complaints.
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Object-Oriented Analysis and Design with UML Fundamentals
To introduce basic OOAD principles, the Rational Unified Process, and the role of UML Web developers
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Object-Oriented Analysis and Design with UML Exploring System Behavior
To explain how to capture a system's requirements with use cases Web developers
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Object-Oriented Analysis and Design with UML Finding Classes
To outline techniques for finding classes from an initial set of system requirements Web developers
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Object-Oriented Analysis and Design with UML Analyzing the System
To show how to specify object interaction in the UML and to identify associations and inheritance between classes Web developers
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ANSI C Programming Introducing C
To familiarize students with the capabilities of the ANSI C language and to enable them to write useful C programs Programmers and software developers new to ANSI C
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ANSI C Programming Flow Control
To describe advanced flow-control statements Programmers and software developers new to ANSI C
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Communicating and Implementing Requirements
A business analyst expresses the output of a requirements analysis and documentation phase by presenting, communicating, and gaining approval of the requirements from project stakeholders. Once this solution design is agreed upon, the business analyst assists with detailed design work, testing and quality assurance activities, and supporting solution implementation.This course will explore methods
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Win2000 Server Configuring Storage Use
This course covers issues related to data storage in Windows 2000 operating system. First, you will become familiar with two types of disks in Windows 2000: basic disks and dynamic disks. You will learn to set up a basic disk and a dynamic disk for storing data. Then, you will learn to configure and monitor a new feature of Windows 2000, disk quotas, for a single user or for multiple users. The
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Windows 2000 Core Technologies- TCP IP
To provide an overview of TCP/IP concepts and how they apply to Windows 2000 Students preparing for Microsoft exam 70-221; personnel in medium to very large computing environments who use the Windows 2000 network operating system
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Windows 2000 - Migration Design Deployment
To show how to upgrade Windows NT 3.5x or 4.0 to Windows 2000, maintain network services during migration, and set up the Active Directory Students preparing for Microsoft exam 70-222; personnel in medium to very large computing environments that plan to migrate from Windows NT 4.0 to Windows 2000
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Win2000 Server Managing Hardware Devices Drivers
In this course you will learn to install, operate, and manage MCSE hardware devices. You will be introduced to the procedure for installing and configuring Plug and Play devices. You will learn to unplug hardware devices, sign device drivers digitally, and verify file signatures. You will find out how to monitor and configure DVD and CD-ROM devices and removable media, such as tape devices. You
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Microsoft SMS 2003 Key Features and Enhancements
To familiarize the learner with the key features and enhancements of SMS 2003 Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Systems Management Server 2003
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Microsoft SMS 2003 Installing and Configuring Clients
To explain how to install and configure clients Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Systems Management Server 2003
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Microsoft SMS 2003 Distributing Software
To explain how to prepare, manage, and monitor software distribution Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Systems Management Server 2003
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Memory Motherboards and Processors
To describe the characteristics of memory types, motherboards, and processors, and how to configure them Anyone wanting to become a hardware support technician
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Printers Maintenance and Safety Issues
To present an overview of printers and discuss computer maintenance and safety issues Anyone wanting to become a hardware support technician
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Wireless LAN Security
In this module, we discuss the much-maligned 802.11 specified security solution known as Wired Equivalent Privacy (WEP). We explain the various methods that can be used to attack a wireless LAN to prepare you (as an administrator) to prevent security problems.
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Security administration in Check Point Network Address Translation and Administration
To identify the reasons why network address translation (NAT) is used, differentiate between the types of NAT, and improve the performance of VPN-1/Firewall-1 through administrative tasks system administrators, security managers, network engineers, and consultants who manage Check Point NG VPN-1/FireWall-1 gateway deployments
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Network Protocols
This WestNet e-Learning module covers important information about services, layering, and protocols that will help you better understand key points. Additionally, you will learn how a protocol trace is taken and how to interpret the trace data.
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IP Mobility
To differentiate between macromobility and micromobility protocols and between various micromobility protocols such as HAWAII and cellular IP Technical professionals; IT and business managers who need to learn about current and future mobile wireless technologies; students investigating or researching wireless communications and related technologies
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SNMP MIBs and RMON
To identify the methods by which data is collected and distributed for network management and the form that those messages take Network managers, administrators, and technical support personnel who require an insight into the protocols most widely used in network management
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Digital Payments
To identify the main components of Internet commerce payment systems and to recognize new and recently outdated payment trends Computer professionals already engaged or seeking to be involved in network design, implementation, consultancy and support; IT and business managers who need to learn about current and future digital payment technologies; students investigating or researching digital
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Introduction to Cisco Voice Design Concepts
To identify voice design principles and outline guidelines for successful integrated network deployment Network engineers, network system analysts, and maintenance personnel responsible for designing small to medium-sized and enterprise networks; individuals seeking the Cisco Certified Design Associate (CCDA) certification and those individuals targeting towards the Cisco Certified Design
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Creating a Simple Ethernet Network
To demonstrate how to build a simple Ethernet network Individuals new to networking concepts and terminology; individuals preparing to take the Interconnecting Cisco Network Devices (ICND) learning path; anyone preparing for the Introduction to Cisco Networking Technologies (INTRO) exam, the Interconnecting Cisco Network Devices (ICND) exam, or the Cisco Certified Network Associate (CCNA) exam
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Extending Ethernet Networks
To describe the functions and operations of switched LANs and virtual LANs Individuals new to networking concepts and terminology; individuals preparing to take the Interconnecting Cisco Network Devices (ICND) learning path; anyone preparing for the Introduction to Cisco Networking Technologies (INTRO) exam, the Interconnecting Cisco Network Devices (ICND) exam, or the Cisco Certified Network
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Connecting Networks with Cisco Devices
To identify the basic operations of routing and to describe the operations of routing protocols, and to identify the functions of specific network layer protocols Individuals new to networking concepts and terminology; individuals preparing to take the Interconnecting Cisco Network Devices (ICND) learning path; anyone preparing for the Introduction to Cisco Networking Technologies (INTRO) exam,
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IP QoS Building Blocks
To identify the features of different QoS implementation models, how to apply QoS mechanisms, and how packets traverse QoS-enabled networks IT professionals with a thorough knowledge of networking concepts and Cisco technology basics who wish to extend their knowledge in the specific area of Quality of Service
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Tuning Database Structures in Oracle9i
To describe how to tune components of an Oracle9i database Anyone wishing to learn about Oracle9i database performance tuning
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Oracle Database 10g New Storage Features
To identify the new storage features of Oracle Database 10g Oracle 8i or 9i certified professionals who wish to upgrade to Oracle Database 10g certification; developers interested in the technical aspects of Oracle Database 10g
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Electrical Electronics Solid State Theory
This course covers the basic principles, theory, and types of conductors, semiconductors, transistors, integrated circuits, and controlling devices. This course will also cover the practical use of the Solid State Theory. This course is aimed at individuals working with electrical appliances. It covers the theory and application of electrical devices such as conductors, semiconductors,
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Blueprint Reading Process and Instrumentation Drawings R
This course will help read and interpret Process and Instrumentation Drawings � (P&IDs). It also includes process control variables and systems, instrumentation devices and drawing elements, and guidelines for reading P&ID prints. This series is aimed at individuals working with machinery, maintaining machinery, or involved in maintenance. It is directed at all those who need to develop
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DOT 4 Loading and Storage
This one-hour training course will introduce the requirements of the Department of Transportation's Hazardous Materials Regulations, including the interpretation of the segregation table, general guidelines for shipping papers, loading and unloading HAZMAT, and incident reporting requirements. The proper identification, preparation, and transportation of hazardous materials affect everyone's
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IATA 3 Packaging
This training course will introduce the packaging requirements of the International Air Transport Association's Hazardous Materials Regulations. This training course may be used to meet the requirements for general awareness/familiarization training. Your employer will provide additional function-specific training. The content in this course is designed to comply with the intent of the
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Win2000 Professional for End-Users Advanced Features
This course covers the concepts and exercises required to provide the learner with the knowledge and skills necessary to use some advanced features in Windows 2000 Professional. The course explains how to modify advanced Control Panel settings, install and uninstall programs and hardware, and use mobile desktop support features. The course also describes how to use system tools to backup data,
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Microsoft Office 2000 - Excel for Power Users
To bring proficient users of Excel 2000 to an advanced level of competence in using macros and sharing, displaying, formatting, and analyzing data End-users seeking proficiency in the use of Microsoft Excel 2000 at an advanced level; end-users seeking to obtain Microsoft Office Specialist (MOS) certification in Microsoft Excel 2000 at Expert level
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Microsoft Office 2000 - Intermediate Project 2000
To explain and demonstrate how to customize projects and handle multiproject environments using Microsoft Outlook and Project Central Business managers, planners, and team members who want to track and manage project tasks, costs, and resources; candidates for Microsoft Office Specialist certification; anyone wishing to gain a basic understanding of Project 2000; end users seeking competence in
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Project Management: The Fundamentals


Participants in Project Management: The Fundamentals will understand the importance of project management and learn to differentiate between product and project management. They develop an understanding of the roles and responsibilities of the project manager, the various aspects of the project environment, and the importance of developing a quality project team. In addition, they become familiar
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Project Management: Time Management


In Project Management: Time Management, participants learn how to identify the activities involved with a project and construct a network diagram based on those activities. They learn how to determine the critical path for a project. They also learn about several mathematical analysis techniques, such as CPM and PERT, to develop project schedules.
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Project Management: Contracts and Procurement


In this program, project managers learn how to determine their procurement needs and prepare procurement documents when soliciting suppliers' proposals. They also acquire techniques for completing source selection and administering contracts effectively.
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Excellence in Service: Fundamentals for Employees
Excellence in Service: Fundamentals for Employees helps learners develop the skills needed to effectively relate to customers and exceed their expectations. They learn to differentiate between internal and external customers and make sure their customers are completely satisfied.
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Diversity: What Managers Should Know
In Diversity: What Managers Should Know, participants acquire the knowledge and skills to welcome and manage a diverse workforce. Participants review what diversity is and how it influences relationships between co-workers. They learn to differentiate between-and overcome-stereotyping, prejudice, and discrimination. They acquire the communication skills they need to maximize the advantages of
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Diversity: What Employees Should Know
In Diversity: What Employees Should Know, participants learn what diversity is and how it influences their relationships with others. They learn to differentiate between-and overcome-stereotyping, prejudice, and discrimination. They acquire the communication skills they need to build on the advantages that a diverse workplace offers.
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The Professional Teller: Identifying Negotiable Instruments


The Professional Teller: Identifying Negotiable Instruments gives the student an understanding of the various types of negotiable instruments, how to recognize negotiable instruments, and the six items that every negotiable instrument must have. The student will also learn how to apply this knowledge when cashing and depositing negotiable instruments, such as checks, for customers. Additionally,
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The Professional Teller: Handling Customer Accounts


The Professional Teller: Handling Customer Accounts the student will learn how to recognize the different types of account ownership, how account ownership can be reassigned, and who must sign for any transactions on any given account. The student will also learn how to differentiate between checking and savings accounts, the four types of deposits you will receive, and the steps you should take
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Financial Management: Fundamental Accounting Concepts
In Financial Management: Fundamental Accounting Concepts, participants become familiar with basic accounting concepts and terms, enabling them to track business transactions that affect assets, liabilities, and owner's equity. They learn how use universal accounting tools-such as the general journal, general ledger, and trial balance-to ensure an organization follows sound accounting practices.
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Object-Oriented Analysis Design I
This course teaches students the basic object-oriented concepts, such as objects, classes, and their relationships. It also teaches the various OOAD methodologies, such as Booch and OMT. This course is intended for systems analysts, application developers/programmers, project managers, and software designers.
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ISPF with TSO E I
Provides an extensive and practical introduction to the MVS TSO/E system and using the ISPF Program Development Facility (ISPF/PDF). End users, programmers, operators, production support, technical support, analyst.
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Web Server Concepts
E-business defines the future of the organization today. Getting the right information to the right person at the right time defines success. The use of the World Wide Web has tremendously increased in the recent times. The server technology plays an important role in the development of the World Wide Web. With the increasing use of the Internet, there has been a significant increase in the use of
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JavaScript Fundamentals
This course describes the features of JavaScript and compares JavaScript with other technologies, such as Java. The course also covers the fundamentals of JavaScript programming, JavaScript variables, operators, loops, and conditional statements. This course is designed for application developers and authors who plan, design and implement web-based business solutions on intranets, extranets, and
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Introduction to Objects
The course will introduce the fundamental concepts of objects and differentiate between object-oriented programming concepts and non-object-oriented programming concepts in terms of their implications to software development. College students and IS professionals.
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Programming Logic and Techniques
This course is meant for end users. It aims to teach users the basic concepts of computing and programming language, and the usage of programming methods and elements. People who want to have a fairly good knowledge of the concepts of programming logic and techniques.
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ISPF with TSO E II
Provides an extensive and practical introduction to the MVS TSO/E system and using the ISPF Program Development Facility (ISPF/PDF). End users, programmers, operators, production support, technical support, analysts.
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Networking Basics
This course teaches the student basic networking concepts and skills. It also provides an understanding of data communication standards. Further, it helps the student understand networking terminology and technologies. It also provides an overview of how data is transferred in a real-world network environment. This course is designed for technical managers, help desk/support personnel and
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LAN Fundamentals
This course provides students with an introduction to the concepts, components, and various architectures of LAN technologies. It also helps the student understand the fundamentals of network management and LAN security. This course is designed for technical managers, help desk/support personnel and professionals who require an understanding of data communications and networking.
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Fundamentals of Data Warehousing
The Fundamentals of Data Warehousing WBT is the first course in the Data Warehousing curriculum. It provides students with an introduction to the core technologies, concepts, architecture, and various features of data warehouses and models. It also provides students with the preliminary knowledge for planning and implementing data warehouses. People who have a fairly good knowledge of the concepts
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SAP R 3 3 0 Fundamentals
...ages for business and the user. This course will help you differentiate between each integrated application module of the SAP R/3 3.0 system. Through the use of examples of system functions, you will get the user's perspective of the dialog-oriented structure of SAP R/3 3.0. This course is intended for end users of all SAP R/3 applications. It is suitable for users of all levels including data
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Strategic Sales - Developing Executive Proposals
In Strategic Selling: Developing Executive Proposals you will learn the keys to preparing an effective written proposal the questions to answer before writing a sales proposal and the components necessary to include in a written proposal. You will also learn the steps to follow to create a winning proposal. Finally you will identify ways to differentiate your proposal from those of the
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Excellence in Service - Fundamentals for Employees
In Excellence in Service: Fundamentals for Employees you will learn how to develop the skills needed to effectively relate to customers fulfill their needs and develop a positive customer service attitude. You will understand the importance of going beyond just satisfying customers. You will also differentiate between internal and external customer needs and understand the relationship between
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Diversity - Managing Diversity in the Workplace
Employees will learn what diversity is and how it influences their relationships with others. They learn to differentiate between-and overcome-stereotyping prejudice and discrimination. They acquire the communication skills they need to build on the advantages that a diverse workplace offers.
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Project Management: Communications
...ation. Other information in this program includes: how to differentiate between a progress report and a status report, how to conduct successful performance reviews, how to classify performance reports, and how to evaluate a project s performance by using earned value analysis. Finally, this program offers techniques for completing a comprehensive close out report during administrative closure,
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Microsoft Windows XP Administration Part 5: Disk and File Management


This is the final course in a five part series in the Microsoft Windows XP Installation and Administration curriculum. It covers how to work with basic and dynamic disks, manage drive letters, paths and defragmenting volumes on computers running Microsoft Windows XP Professional. It also teaches how to configure and manage various file systems, manage data compression, and secure data by using EFS
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Sales Skills: Overcoming Obstacles
In Sales Skills: Overcoming Obstacles participants will learn how to identify a client's key issues how to differentiate between benefits and features and how to anticipate objections. Participants will also learn how to create and deliver an effective sales presentation that is geared toward their client's key issues as well as how to overcome a customer's objections.
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Coaching: Applying the Coaching Process
In Coaching: Applying the Coaching Process you will learn how to establish coaching objectives identify the best opportunities to coach and communicate your goals and expectations to your employees in a clear and effective manner. You will also learn how to differentiate between performance goals and long-term goals implement an appropriate reward system and monitor your employees' performance.
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From Bytsyz e-Learning
Equality and Diversity level 3

...mine the traits of discrimination enabling the student to differentiate between direct and indirect discrimination, which will lead the student into exploring harassment and victimisation and the impact this can have on individuals. A key focus is about achieving anti-discriminatory practice and enabling the student to recognise and confront discriminatory practice in others.
There is an
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From Power-Tech Engineers, Inc
Primavera 6 Project Management Scheduling Course




...ing Relationships
a View a network logic diagram
a Differentiate between the four relationship types
a Create relationships in the Activity Network
a Create relationships in Activity Details
Scheduling
a Perform a forward and backward pass
a Describe float and its impact on a schedule
a Identify loops and open ends
a Calculate a schedule
a Analyze the
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From JED New Media inc.
Sparkling Speeches
Learn how to structure a speech for maximum impact. Gain tips on how to employ source material effectively, and differentiate writing for the ear from writing for the eye. Tricks from successful speechwriters are revealed to provide you with a veritable arsenal of speechwriting tools.
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Using the Internet for Research I
Novice Web users can greatly benefit from the information presented here on using the Internet to accomplish research objectives. Find out how to differentiate between Web page information sources and examine two basic search methods: search engines and directories.
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From Teach Me IT
Programming Logic and Techniques

The Programming Logic and Techniques WBT is meant for end users. It aims to teach users the basic concepts of computing and programming language, and the usage of programming methods and elements. After completing this course, the student will be able to:
Describe various problem solving techniques
Use algorithms and flowcharts
Describe the concept of programming language
Understand the
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Web Server Concepts

... Web servers handle multimedia
Plan a Web site strategy
Differentiate between types of Web servers
Identify the relationship between Web servers and IT platforms
Describe the information structure of a corporate network
List the software requirements for a Web server
Choose among intranet, groupware, and the Internet
Identify the effects of the directory structure on a Web server
List
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Microsoft Windows NT Workstation 4.0 Essentials

...Identify the features incorporated in NT Workstation 4.0
Differentiate between NT Workstation 4.0 and other operating systems
Understand Windows NT Architecture
Identify the security features of NT Workstation 4.0
Define users, groups, workgroups and domains
Identify deployment and hardware issues
Evaluate software issues and appraise business issues
Perform installation of NT
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Windows NT Workstation 4.0 Networking

...After completing this course, the user will be able to:
Differentiate between workgroups and domains
Identify NT client networking components
Install and configure the network components of NT Workstation
Implement NT Workstation as a NetWare client
Create and manage user accounts
Create and manage local group accounts
Set up and modify user profiles
Share, configure, and install a
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Installing and Configuring a PC

The Installing and Configuring a PC WBT is the second course in the A+ 2003 Certification curriculum and caters to the A+ Core Service Technician Examination 2003. This course is meant for computer hardware technicians and service engineers who want to acquire knowledge of installing, configuring, and networking a PC. This course discusses the process of assembling and configuring various PC
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Internet Concepts

...r will be able to:
Trace the evolution of the Internet
Differentiate between the Internet, intranets, and extranets
Describe how the client/server model works on the Internet
List the hardware and software required to access the Internet
Select an ISP to connect to the Internet
Define IP addressing and DNS
List the common Internet protocols
Use the common tools and features of Web
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Internetworking Technologies

The Internetworking Technologies WBT is the fifth and final course in the CIW Foundations curriculum. The CIW Foundations curriculum prepares the users for the CIW Foundations Certification Exam. This course introduces the user to the backbone of the Internet, the TCP/IP protocol through which data communication takes place. It also explains the Internet addressing schemes and provides an overview
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Fundamentals of Data Warehousing

...ine a data warehouse in terms of the characteristics that differentiate it from other information systems
Describe the benefits of data warehousing
Describe the structure of a data warehouse
List the different types of data warehouses and their features
Describe the planning issues in using the different types of data warehouses
Describe the different warehouse topologies
Define the
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COM: Advanced Features and their Implementation

The COM: Advanced Features and their Implementation WBT is the second course in the COM curriculum. It is meant for acquainting users with the advanced features and concepts of COM. It enables them to implement ADOs, ActiveX controls, ASPs, and ActiveX server components. It also enables them to use MTS to support transactions, and to identify the difference between COM and COM+. After completing
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JavaScript Fundamentals

...
Describe the various object-based programming concepts
Differentiate between JavaScript and object oriented programming
Create new instances of objects
Create dialog boxes for interacting with the user
Reference attributes using attributes and the rules
Create dialog boxes for interacting with the user
Use the if else conditional statement
Use the for , for in, and while loops
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Networking Basics

...ata
Describe the role of bandwidth in data transmission
Differentiate between point-to-point and broadcast transmission technologies
Describe the use of cables in a wired network
List various wireless technologies
List the primary physical and logical topologies
List different categories of protocols
List the commonly used protocols
Describe the need for standards
List the primary
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LAN Fundamentals

LAN Fundamentals is the second course of the LAN/WAN Basics curriculum that comprises three courses. The course provides an overview to the concepts, components, and various architectures of LAN technologies. It also describes the fundamentals of network management and LAN security. After completing this course, the student will be able to:
Define a Local Area Network
List various access
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NT Server 4.0 Security

...After completing this course, the user will be able to:
Differentiate between domains and workgroups
Differentiate among domain models
Create and modify user accounts
Differentiate between local and global groups
Identify in-built groups
Create groups
Define security and account policies
Set user rights policies
Set audit policies
Define system policies
Assign policies using
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From Skillspride Online Training
Microsoft Windows NT 4 Strategic Overview
At the end of this lecture based course readers will be able to determine Hardware Requirements; differentiate between Microsoft Operating Systems; understand the NT and NTS Architectures; understand NT and NTS Security; differentiate between NT File Systems; understand Shared Resources and Understand the NTS Domain Models.
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