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Writing Standards-Based Assessments

Give your students an edge on state assessments by learning how to develop test items aligned to your state academic standards. Through participation in this course, you will learn to write questions that meet your state and local standards, including those that use higher order thinking skills. Additionally, you will learn techniques item writers use to make it difficult for test-wise students to more...

Managing Difficult Patrons With Confidence

This course is intended to provide each participant with a basic tool-kit that can be applied to manage a variety of difficult patron situations. more...

From Last Minute Training

Managing Negative People and Difficult Employees (Toronto)

Nov 23, 2006 9:00 am - 4:00 pm Negativity can be expressed in subtle and overt ways, and it erodes success. Learn how to create and foster a more positive work environment for all team members. Understand negativity and its causes Find ways to release the negativity in others Neutralize negative and difficult behaviour more...

Managing Negative People and Difficult Employees (Durham Region)

Nov 9, 2006 9:00 am - 4:00 pm Negativity can be expressed in subtle and overt ways, and it erodes success. Learn how to create and foster a more positive work environment for all team members. Understand negativity and its causes Find ways to release the negativity in others Neutralize negative and difficult behaviour more...

From Alternative Therapies

EMOTIONAL FREEDOM TECHNIQUES (EFT)

Most serious illnesses are a result of bad eating habits and negative emotions. This EFT course will teach you how to get rid of the negative emotions that damage your health. EFT will dramatically change your world. It will bring you freedom from negative emotions: a freedom that allows you to blossom and rise above whatever hidden hurdles keep you from performing to your capacity. Freedom to more...

From Live to Learn

Customer Service Excellence

How would your customers rate the service you provide? Are you confident that every employee in your organization is aware of their role in ensuring customer satisfaction? Regardless if the customer is external or internal, every interaction should be handled professionally, with respect, expedience and competence. Allow us to help you develop a service culture which will set you apart from the more...

From Interstrength Associates

# If You Can't See Them, How Can You Lead Them? Effectively Managing Global and Remote Teams

...ing to more miscommunication. And with remote teams, it s difficult to perform the classic management functions of monitoring progress, evaluating performance, and providing feedback. In this workshop, we will explore the strengths and blind spots of each Interaction Style in the remote work environment and provide practical, real-world solutions to the challenges of leading remotely. During more...

From Spectrum Training Services

Competency Based Performance Management

...ration: 3 Days Introduction Managing performance is not difficult. It s about practical ways of improving how you do things in your organisation. However, Managing performance involves much more than setting up a system. The mechanics, targets, indicators, and plans are only a small part of the process and they are easy to deal with in comparison to getting the right focus, leadership, and more...

Assertive Behaviour

There you go again you ve just said yes to something you know you should have said no to. How did it happen this time? We can all benefit from an increased awareness of the way we interact with others and the effect of what we say and do. In a healthy and professional workplace we need to be able to negotiate clear boundaries around work demands and pressures and this requires assertive more...

Problem Solving & Decision Making

Recognise This Behaviour? Maybe Today - Maybe Not! You keep putting it off, moving it aside, and reassigning it to the bottom of the pile. It nags you. It bugs you to the point of frustration. You' put it off until the last minute, and then have to do it anyway. Stop procrastinating and start doing! Don t put off this opportunity to learn how to overcome your hesitation and make smarter critical more...

From RM BeyondU Solutions Sdn BHd

Effective Communication Workshop

...es to diffuse potential communication problems and manage difficult encounters. Learn to use assertive communication appropriately. Identify verbal and nonverbal behaviors that facilitate effective communication. Recognize and address barriers to effective communication. Develop strategies for successful information dissemination Workshop Benefits By the end of this 2-day workshop, more...

From Results Through Training

Trainer Kits

Choose Trainer Kits Results Through Training, Inc. has designed a series of workshops for delivery by in-house trainers. These workshops do not require certification. Click below to learn more! Restaurant Training Solutions Adventures in Good Writing The Awesome Assistant Change Management Creative Problem Solving Dealing with Difficult People Delegation:The Gift That Grows Interviewing more...

SuperService

Objective This workshop provides participants with techniques to deliver the type of excellent customer service that gets noticed. Content Characteristics of SuperService; Making a positive connection with customers; SuperService on the phone; Gathering information from customers; Communicating information and policies; Developing and implementing win-win solutions; Dealing with difficult more...

Dealing with Difficult People

Objective: Each participant will leave the workshop ready to implement strategies and techniques for gaining cooperation and maintaining control. Content: Analyzing difficult behavior; strategizing; taking action; following Up more...

Conlict Management

Objective This workshop helps individuals understand the impact of conflict and provides strategies and techniques for resolving conflict in the workplace. Content Sources of conflict; Types of conflict; Conflict modes; Roles in a conflict; Identifying the source; Determining your interpretation; Identifying your goal for resolution; Identifying the appropriate conflict mode; Selecting tactics more...

Awesome Assistant Workshop

Objective: Participants will leave the workshop prepared to take their performance as an assistant to a higher level. Content: Role of the assistant; job challenges; skill analysis; job expectations; priority for job responsibilities; managing work; clarifying assignments; responding to requests; prioritizing and organizing; managing multiple priorities; managing relationships; listening to more...

The Presentations Program

Description This workshop provides participants with tools, techniques and practice in planning and delivering effective presentations. Our goal is to help presenters find their unique style, maximizing their individual communication strengths. Content Communication Style; Setting Objectives; Audience Analysis; Organizing the Presentation; Opening & Closing a Presentation; Estimating Time; more...

Leading Successful Project Teams

This workshop challenges project managers to develop skills for assertively addressing typical problems on a project, including managing relationships with customers, stakeholders, end users, and project team members. Content Understanding different roles; Establishing ground rules; Building empowered relationships; Asking insightful questions; Bridging the technical gap; Identifying standards more...

Managing Relationships at Work

Description This workshop helps participants improve relationships with managers, peers, and staff so that they work more effectively within the organization to accomplish business and department objectives. Content Social Style : Understanding the model; The four social styles; Identifying your own style; Recognizing the style of others; Flexing your style; Identifying relationship challenges; more...

From The Lausanne Training and Development Group

Track Your Sales and Follow Through-Pharmaceutical Selling

...entation. Utilize Questions. Handle Difficult Scenarios. Build Consensus. Prepare an Action Plan for Group Impact. Define influence and sources of influence. Identify sphere of influence and level of influence. Write a plan to influence cross-functional work peers. Discriminate between Principled Negotiation vs. more...

From Centre for Conflict Resolution International Ltd.

Managing Issues, Problems and Crisis in the Workplace

...onfusion of workplace issues, problems, and crises, it is difficult to keep a cool head and develop effective action plans that will de-escalate and resolve the situation rather than fuel the fires! CCR International s Conflict Diagnostics Model has proven to be effective in analyzing and assessing complex work issues to determine appropriate and effective intervention responses. Discover more...

From Basic Learning Systems, Inc.

Dealing with Difficult People

...difficult people bosses or staff members who may be good at their jobs but who tend to stir up conflicts, don t pull their weight, or just generally disrupt the smooth flow of operations. This workbook was designed to help your team learn how handle its difficult members. This workbook introduces the main personality types and how to recognize and deal with them. It looks at the reasons more...

Telephone Skills

...sistance? Do they know the right and wrong ways to handle difficult callers? The Telephone Skills workbook from Basic Learning Systems Inc. goes right to your bottom line. A small investment in training now will pay dividends later in customer retention and a better corporate image. Phone interactions can have devastating effects on your company s image and customer retention figures. more...

Customer Driven Quality

...ers receive friendly, professional service, even the most difficult among them may return to buy again. Our e-workbook will teach you how to communicate with the client both in person and by telephone. The exercises and discussions show them how to keep calm under pressure, how to handle difficult customers, and how to probe for the answers they need to solve the problem. Your customer more...

From University Associates, Inc.

Applied Strategic & Operational Planning

Learn a proven process by which the guiding members of an organization envision its future, and develop the necessary procedures and operations to achieve that future. Work through each step of this comprehensive planning process - from values and vision to implementation. This workshop demonstrates the practical, real-world application of three proven models: The Applied Strategic Planning Model, more...

From Berteig Consulting Inc.

Intensive Agile Work Seminar for Teams

...or team members. Yet creating a successful agile team is difficult. Why? Because agile methods, despite their benefits and simplicity, require a high degree of discipline on the part of team members, management and stakeholders. Due to this need for discipline, and unlike traditional project management practices, agile principles and practices must be understood by everyone involved in the more...

Difficult Training Providers and Trainers

TalktoCanada.com ...rk with you overtime in helping to overcome your language difficulties - Get detailed TalktoCanada.com learning progress reports At TalktoCanada.com, we provide individual instruction and attention for specific English skills. After every session you will get a detailed progress report that will not only describe how you have improved, but also tell you what to work on in order to fix the more...

CGE Counselling ...and find my support to be of real help and benefit during difficult times. I work with Cruse Bereavement Care, Centre for the Third Age and a national Listening Service. I see clients either in my sunny room with its own private entrance or at their homes. Some people find that they don't need counselling but Life Coaching, using my counselling skills I can also help you to look at your life more...

Target Learning ...e goals are met * Handle unmotivated, under-performing & difficult employees Target Writing: Communicate for Results (4, 6 or 8 Hrs) * Write organized & readable memos, letters & reports * Create effective writing plans for all types of projects * Research key information quickly and accurately * Communicate your message efficiently and effectively * Avoid grammar & punctuation more...

Roberts Learning Public classes, on-site workshops, assessment tools, and personal coaching. Current course titles include: * Multitasking Management Skills * Managing Internal Projects * Managing Accelerated Projects * Powerful Painless Presentations * Managing Conflict & Difficult People * Negotiating Without Confrontation * Quantitative Tools for Project Managers. Details are available on our website more...

California Peer Support Association The California Peer Support Association, a professional and educational organization, is dedicated to the advancement, promotion, and enhancement of peer support and peer support programs for law enforcement, fire and allied emergency service personnel. To create a network of peer supporters in law enforcement, fire and allied emergency service professions. To increase and strengthen the more...

Youth Change Got Problem Kids? Here's your Problem Student Problem-Solver Conference. You name the problems and this workshop delivers hundreds of immediate, problem-stopping answers. You will leave with innovative, more effective strategies for school failure, truancy, dropping out, work refusal, violence, delinquency, bad attitudes, depression and more. College credit and clock hours available. Classes more...

TechnoArts TechnoArts is a group of enthusizastic IT professionals, taking every challange as a new opportunity to enrich our experience and give the clients just what they want. ' Perfection ' has been the spirit behind every work we accomplished. We believe ' Sincere work with Creative application of Knowledge leads to Innovation '. We are specialized in Computer Training Courses like C, C , DS, Java, VB more...

SCILs Global Training Network SCILs Global Training Network is a Global Partnership between ESCEM School of Business and Management (Accredited AACSB and EQUIS), The SCILs Executive Training (Member EFMD, and the IC-Agency (headquartered in Switzerland and Canada). With thousands of clients and partners around the globe, we provide training in the areas of Strategy, Change, Innovation and Leadership. With professional more...

HR MacDonald Training and Development, Inc. ...ionship Managers Advanced Negotiation Skills Dealing with Difficult Behaviours Mediation skills for Group Problem Solving Effective Communication for Improved Relationships Facilitation Skills How-to Negotiate and Work with North Americas Consulting Skills for the Internal Consultant Organization Design Partnership Management Skills for Health Care Professionals The workshops are presented more...

Proven Training Solutions Proven Training Solutions is an affordable, full line provider of customized on-site management, supervisory and employee training. All of our courses provide practical real-world solutions; delivered in an engaging & interactive style and are backed by our 100% money-back satisfaction guarantee. If you are not satisfied with the quality of our training...you don't pay. We understand the more...

Belding Skills Development Corporation Belding Skills Development is about people. We"re about customer service training, and the interpersonal skills and strategies that can often make the difference between success and mediocrity in a business environment. World Class Customer Service, as we define it, is the process of consistently creating the best, most positive experience possible for every customer. To achieve World Class more...

Sift Marketing Pvt Ltd Please allow us to introduce ourselves as Sift Marketing Pvt. Ltd engaged in Corporate Training and Executive Education. To be successful and accomplish business goals one has to focus on people and their development. Training plays a significant role in Human Development and to energize it we have developed Training Programs. These programs provide a comprehensive and pragmatic understanding of more...

Training Works UK ...ing complaints. Successful telephone techniques. Handling difficult people and situations. Selling Skills. Basic selling skills. Advanced sales skills. Presentation skills. Field sales skills. Overcoming objections Writing effective sales letters From one day workshops to full development programs. Interactive courses. Professional training. Formal Qualifications available. Management more...

Quantum HR Solutions ...of the workshop, high conversion rate will no longer be a difficult task to achieve Workshop Date: March 14-15-16, 2008 Program City: Gurgaon Overview In today's fast-paced, technology-driven market, a highly skilled and well-educated workforce is vital to an organization's economic survival. To meet this need, the field of training and development is growing in India at a staggering rate. more...

On The Right Track Training & Consulting We offer a wealth of resources on dealing with difficult people, confrontation skills, along with anger and stress management. Browse through our extensive collection of tips and solutions on www.dealingwithdifficultpeople.org, or call in to participate in interactive teleseminar. We also offer customized in-house training on these topics. more...

Fathom Corporate Training ...se of our experience and ability to achieve results under difficult circumstances. We are sensitive to both the needs of team members and management's key objectives in our training. We know how to navigate better and have worked with firms experiencing the following conditions: Dysfunctional Management Client Retention Mergers and Acquisition Bankruptcy Change Management We don't more...

Success-Attitude Educational Services Incorporated ...oes not come free, and one has to pay the price. The most difficult price to pay for success is the change that one has to bring in ones own-self. It requires courage, determination and a lot of attitude. We believe in the potential of every human being and have complete trust in their abilities to excel. Our mission is to provide them with courage, motivation and guidance that are required more...

Turning Point Management Consultants Pvt. Ltd. ... exist to aid leaders and organization to tackle the most difficult issues and challenges facing them so as to enable them to make big decisions on Strategy, Organization, Operation, Marketing & Sales, Technology, Finance, and Outsourcing. Every professional associated with Turning Point are equally passionate and committed to deliver solutions that are cutting edge and position our clients more...

Pearlcatchers Ltd Pearlcatchers specialise in experiential learning - learning by doing - so all our workshops are very interactive and practical. We use a range of techniques including drama, singing, art, business simulations, learning sets, coaching, discussions and games. We cover a wide range of personal, management and organisational development topics, such as: managing change, leadership, managing and more...

Christine Donovan & Associates Former manager of the Disney University offers staff and leadership development, instructional design and customized training media, all focused toward creating an exceptional customer culture and reputation for our clients. A range of programs and services are offered including supervisory and leadership development; employee effectiveness; teambuilding; interpersonal skills training, and more...

Memory Vision ...RY / SCIENTIFIC TERMINOLOGY Learn a fun way to remember difficult words like scientific terminology. Improve your vocabulary with the help of a system which helped several students to get a high score in vocab sections of exams like CAT, GRE etc Improved vocabulary is also a good incentive to develop reading habit RETENTION TECHNIQUES Learn what, when and how to revise Transfer more...

MasterMouse Computer Training MasterMouse Computer Training offers a wide range of personalised tuition concentrating on those programs which are most frequently requested by home users or small businesses including MS Word, Excel, Powerpoint, Outlook Express, Internet Explorer, Adobe Photshop Elements, Pinnacle for Video editing and Fusion for web design. MasterMouse, a qualified ICT teacher, is highly experienced in more...

Perfect Presentations Kimberly Alyn is a best-selling author and professional speaker. She is the owner of Perfect Presentations and specializes in training classes based on her best-selling book "How to Deal With Annoying People" (with Bob Phillips, Ph.D.). This popular class is sweeping the nation It's insightful, hilarious, and interactive. Attendees learn why they get along with some people and butt heads with more...

The Architectural Woodwork Institute of Lifelong Learning ...sfully master one of the custom woodwork operation s most difficult challenges, keeping your plant s work flow fully and profitably productive. Learn how to balance the work load. Plan and schedule your work so you ll be in a position to deliver products on time and at a profit. Learn how to avoid overtime costs. Be certain when you tell customers a delivery date. Be in a better position to more...

Weld and Associates ...ams, Creative Thinking, Conflict Resolution, Dealing with Difficult People, Giving and Receiving Feedback, and Behaviour (competency) Based Interviewing, amongst others. We also provide career development assessments, hiring evaluations, and performance management evaluations (360 degree customized upon the technical and behaviour competency requirements of the organization). Lastly, we install more...

Flycaster and Company ...design, this part of the program forces the groups to put difficult topics front and center and deal with specifically how to address them. At the close of the session, each team presents their ideas and recommendations to the entire group. During these team presentations John will focus on important teaching points and help synthesize all of the presentations into one coherent and compelling more...

Haines Centre for Strategic Management ...ms Thinking Approach to Strategic Management. We resolve difficult and complex issues through the Systems Thinking approach, which includes 7 offerings: 1. Building a Performance Culture (The Foundation) 2. Reinventing Strategic Planning 3. Leading Enterprise Wide Change 4. Creating the People Edge 5. Achieving Leadership Excellence 6. Becoming Customer Focused 7. Aligning Delivery and more...

RFIDApplied2U ...ing a business case to realize the company"s goals may be difficult as there are many technology, implementation and deployment challenges. Main challenges we all face are evolving standards, complexity of RFID hardware and changes in current business processes and existing IT infrastructure. Our vendor-neutral courses accelerate your learning curve by introducing you to the technology, its more...

User First Services User First Services offers certified training for MadCap Flare, RoboHelp, and Captivate. We also offer courses on CSS/DHTML/HTML, JavaScript, embedded help, WBT devleopment, usability testing, Myers-Briggs, site visits, and dealing with difficult people. more...

Instructional Design Solutions ...as it strongly believes that intellectual capital is most difficult to find. Hence, IDS aims at providing excellent quality content with sound instructional design solutions. Instructional Design / E-Learning Training Programs: *The training programs shall be customized as per client’s requirements. *Topics can be added, deleted, or modified based on audience, organization’s more...

IgniteSpirit We provide training in the follow areas: Leadership and Management Skills Management & Supervisory Skills Interpersonal Skills Communication Skills Conflict Management Working as a High Performing Team Diversity Presentation Skills Dealing with Difficult People more...

Centre for Conflict Resolution International Ltd. Our company is focused on helping clients prevent, manage, and resolve workplace conflict. In addition to training, we provide intervention (mediation, negotiation, facilitation, coaching) and assessment services. We have a number of "off the shelf" training programs from intro level conflict resolution skills to advanced mediator training. We have also developed a training aid - a conflict more...

Toronto Geography Institute We provide an extensive twenty (20) hour detailed Geography Course of the City of Toronto. The course is designed to teach students who want to enter a driving career in the City of Toronto such as taxicab drivers, limo drivers, couriers, delivery drivers and truck drivers or anybody else who wants to learn more about getting around Toronto in the shortest or quickest possible way. The course more...

Caledonia Training ... promote the awareness and understanding of those earning difficulties and developmental disorders that affect as many as 1 in 5 school children, and impact on their learning experiences ,and on their lives at home. The aim of the company is to provide high quality training and advice for anyone who has a direct involvement in working with children who have learning, or behavioural more...

RAMCO Software Training ... to key data in corporate applications are both making it difficult to make informed decisions in a timely manner." Click here for the full article on the evolving workforce. Click for scheduled dates for this Effective Information Management with Outlook 2003 class. Another class has been added to keep up with demand. Register now before all seats are taken! Contact Conni to set up a class for more...

Atlanta Training Resource Company Atlanta Training Resource Company(ATRC) is a consulting practice which offers a broad selection of professional seminars and workshops guaranteed to be enlightening and engaging:A partial list includes: TEAMBUILDING HANDLING STRESS DEALING WITH DIFFICULT PERSONALITIES TIME MANAGEMENT FOR BUSY PEOPLE MOTIVATING THE UNMOTIVATED LEARNING DISABILITIES BEHAVIOR DISORDERS ATTENTION DEFICIT DISORDERS more...

Life Plus ...nizations. To achieve long term competitive edge that is difficult for others to copy, Organizations should seriously consider investing in Human Resource Development. Why Life Plus? You get greater return on investment in the form of: Increased output Increased sales volume Increased customer satisfaction Increased repeat business Improved morale and attitudes Decreased complaints Reduced more...

The Alexander Studio ...t may contribute towards discomfort and illness. Although difficult to describe, the experience of lessons offers a sense of ease and wellbeing. The Alexander Technique is holistic. It examines the cause of a person s problems rather than simply treating the symptoms, and therefore specific problems are often resolved in the process. Pupils gradually learn to apply the technique for themselves more...

CocktailStars - The Bartender Training School ...2 More in depth than the 1st day, an introduction to more difficult working flair. The use of full and part empty bottles and basic exhibition flair. The use of other objects available on the bar will be encouraged. Flair -Intermediate DAY 1 Students will be taught over 20 working flair moves and how to put them into sequences. The course will teach mostly full and part bottle flair, with the more...

InMotion Coaching ...cellence). I found the fact that I could discuss very difficult issues with Uta, share my insecurities and work through decisions I needed to make, helped me move from being an effective sales manager to being recognised as a business leader. I could not have done this transition as fast as I did without working with Uta. Louise Cashin, VP & Managing Director, PictureTel EMEIA more...

Speech Advantage, LLC ... people understanding your English? Pronunciation can be difficult for non-native English speakers because they try to apply rules of their native language to English. Poor communication skills can impede productivity and sometimes even inhibit advancement within companies. Companies value employees who effectively communicate with co-workers, customers, and clients. Don't let marginal more...

Inspiring Solutions ...g video training program called Bad Apples: Dealing with Difficult Attitudes. Her other books include Strategic Planning Handbook, Motivational Leaders, and Magnetic Leadership. Michele is one of 5000 international distributors for Inscape Publishing Company creators of the DiSC profile. She is a past-president of the National Speakers Association (NSA) and American Society for more...

Training To Go, Inc. ...uction Project Management Customer Service Dealing with Difficult Customers Delegation for Managers Emotional Maturity Employee Empowerment Interviewing for Employment Local Marketing Meeting Facilitation Building Maintenance and Reliability Motivating Employees Orientation for New Employees Performance Appraisal Project Management Risk Management Serving Customers Who Don t more...

Jacobsen Business Programs ...onal Communication Skills, Microsoft Office, Dealing with Difficult People, Customer Service, Emotional Control in the Workplace, Achieving Goals and Objectives, Training the Trainer and many more. CLIENTS INCLUDE: United States Army, United States Marines, United States Department of Chemical Defense, United Defense, Pepsi Cola, Alcon Surgical Laboratories, Subaru of America, Comcast, Corning more...

Pune Institute of Mainframe Technology ...nizations in India and abroad. As organizations find it difficult to spend time and efforts on training young employees, so we had detailed discussions with them and have come out with a training programme in line with their technical needs. PIMT has come out with a curriculum which covers topics like Cobol,CICS,DB2,MVS,TSO/ISPF and a project; all spanning in a duration of two months. We in more...

Glenn Shepard Seminars For the last 10 years over 140 colleges and universities in 25 states have sponsored his public events. GSS also holds monthly tele-seminars which are produced by us as well as by Thompson Interactive in Washington DC the Institute of Management and Administration in in New York City and Business 21 Publications in Philadelphia. more...

Crossroads Training Solutions We at Crossroads realize that a gap between the companies needs and the employees knowledge could make all the difference to the future of the organization. We are here to bridge those gaps in a professional yet interactive and effective manner. However we do realize that as each of us has different fingerprints, so also each of us has different attitudes, skills, perceptions and motivating more...

Arcadia Alive Ltd We provide UK-wide in-house courses for conflict prevention, management and de-escalation in the workplace, including: - Conflict Management Skills - Personal Safety - Lone Worker Safety - Handling Conflict on the Phone. We will travel to any place in the UK and our daily rates are affordable and all-inclusive. Please enquire with us for a price quotation. more...

The Virtual Training Company ... overdubbing English titles into Spanish. Japan is a most difficult market and VTC is currently searching for partners with good working knowledge of the market there. The company continues to expand by consistently producing affordable training materials for computer software. VTC has also developed a fully fledged Learning Content Management System (LCMS), to deliver our content as well as more...

The Fruits of Labor, Inc. Cherry A. Collier, Ph.D. is the Chief Empowerment Officer, CEO of The Fruits of Labor, Inc. a global training and development firm specializing in maximizing human performance and organizational effectiveness. She has a solid and comprehensive educational background, along with a diverse career beginning as an educator and human performance improvement consultant, and later successfully more...

Purple Links Life Coaching Solutions ..., Choosing Battles, Talk and Trade, It doesn t have to be difficult, What is it Costing you to be 'Right'? and more... Purple Links Life Coaching Solutions help you to communicate more effectively with your children, teenagers, life partner, family and work colleagues. Purple Links offer the missing link, the link that connects you to those people who seem difficult to reach. Building more...

Covisioning Give yourself and your employees the language and skills needed to resolve conflicts and build healthy relationships. Covisioning provides keynotes and classes on dealing with difficult situations, inspiring and influencing others, accessing emotional intelligence, aligning the forces within teams, and giving powerful presentations. more...

John Munro - Customized Training Invest even less and receive a customized program that fits your unique needs. We can provide you with a quest speaker, a seminar, a workshop, or a full training program. The following are some sample themes: BUILDING A CAN-DO WORKPLACE "Let enough negative thoughts or improper thoughts get into the human mind and the person sinks just like a ship." Alfred A. Montapert Do your team members more...

CustomerCentricSystems, LLC ...o committees, perceived as expensive, and viewed as being difficult to sell. In these situations, conventional sales techniques not only don t help, they may in fact prevent the sales organization from achieving its revenue and performance goals. It is our belief that only through a company s top-down commitment to defining a repeatable, scalable sales process and then training the sales more...

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